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Policy changes coming for Page Plus

Starting next week, Page Plus will adopt a few policy changes (via Howard Forums). These are seemingly minor alterations to current policy, but Page Plus believes that these will “help reduce confusion, streamline and simplify these processes for the dealer, and reduce the amount of call volume to our customer service center regarding these issues.” The changes include a change in activation and port-in credits, plus the abolition of balance minimums for ESN and MDN changes.

The only downside to the service is a reduction in the activation credit. Previously, Page Plus would add $12 to an account upon activation, but starting on October 19 that will be $6. There will also be a $6 credit when you port your number from another carrier. Also, the $10 minimum balance requirement for changing an ESN or MDN has been lifted. This is the part that will reduce confusion — there was no fee to change the ESN or MDN, but Page Plus required a minimum balance in order to perform the change. I assume the abolition of the minimum relates to the introduction of unlimited plans.

Again, these changes will go into effect on Monday, October 19.