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Straight Talk Phone Number & Contact Info

Like many customer service lines, Straight Talk's customer service is open seven days a week from 8 a.m. - midnight (EST). The line is answered by an automated message which can help with some of the more basic tasks like refilling your phone, phone activation and bill pay.

If you are a current Straight Talk customer make sure you have your Straight talk serial number/MEID DEC number and cell phone number available as they will need it to locate your account and provide assistance.

Straight Talk offers a number of ways they can be reached including a customer service number, email address, street address and a live chat function on their website.

Straight Talk Customer Service Number: 1-877-430-2355

Home Phone Line: 1-800-299-7784

If you want to contact Straight Talk by mail, their street address is:

Straight Talk, Inc
Attention: Executive Resolution Department
9700 NW 112th Avenue
Miami, FL 33178

You can also email them at: custsrv@straighttalk.com or use their website to text chat with a customer service representative.

Straight Talk has generally horrible reviews in the area of customer service, no matter where you go on the internet. The average wait time if you need to speak with a customer service rep is about 30 minutes. While you can be connected almost instantly via text chat on their website, getting anything accomplished is exceedingly slow in my experience, as the reps tend to disappear for several minutes at a time and frequently ask you to wait a moment while they check.