Lori

{ 02/02/2012 }

i purchased a verizon prepaid phone in October and have the unlimited 50 dollar plan. I couldnt be more pleased.I have had a couple dropped calls but I had that with my other Verizon phone that wasn't prepaid!I can text talk and use the web if I so desire.The price is right and the service is great.

MichaelSF

{ 01/31/2012 }

Oh, I forgot to comment on the phones.

Obviously Verizon is discouraging people staying on prepaid. How else to explain its offering of 1990s feature phones. I would expect to see such phones on Net10 or TracFone, but Verizon?

I had got this service for my mom who does not appreciate nor use the features of a smart or superphone, but these Verizon phones are not worth the bottom line monthly cost Verizon charges for the service (note to people considering Verizon prepaid, it is not $50 for service, it is way more).

Oh, what's up with this site giving Verizon prepaid an Editor four star rating. No way.

MichaelSF

{ 01/31/2012 }

I tried Verizon Prepaid, but under California's Buyer's Remorse law (30 days to return a cell phone, prepaid or not, no questions asked) I returned the phone.

There was simply too much fine print and it was clear that Verizon was simply trying to hook people into the company, then steer them to post-paid, 24 month contracts. In reality, Verizon is doing a bait and switch on people, lure you in with a $50 price point, then hit you hard with so many charges and limitations that you accept the CSR's suggestion you go post-paid.

I switched to MetroPCS. For $250 I got the LG Esteem, a true Android superphone. Here in the SF Bay Area the 4G service is great and the signal for calling is good too.

Best of all, I pay $50 (taxes and fees included) for UNLIMITED everything. I am so much happier now. And I smile every month I pay $50 for service instead of the $100 monthly I used to pay for phone service. And I don't suffer any overage charges, which used to get me a few times a year because my GF would blow it when using her phone.

Todd Sawasky

{ 01/30/2012 }

In the past 4 years I have changed my contract twice with restrictions on 1 phone which belongs to my 10 yo . Each time they "forgot" I was stuck with 1000.00 in downloads because of it and each time they would not admit to fault and I got stuck with paying it...well the first time anyways. Never again will I give these slimy bastards a penny.If you are smart and value your money then you will too!!!!

john patrick

{ 01/27/2012 }

i hate verizon period. prepaid or regular calling plans, they stick it to you. they have a monopoly in the cell phone business. there should be more laws governing people from being ripped off so easily.

Pissed off Anon

{ 01/25/2012 }

I had a prepaid phone that i loaded up with $17...with a $10 bundle plan.
The day it was suppose to be renewed.
i got a 'your balance is low'
then a 'you dont have enough' text with all my balance at $0
...Verizon is a rip off

VZW Rep

{ 01/22/2012 }

First off regarding the pricing above... 411 is now $1.99 per call + airtime!
Smart phone plans are actually 450 minutes for $49.99+$30 for manditory unlimited data package. and if you want text + $20 for unlimited. same on all min levels add the data package plus text if desired.

On another note while I agree that the $50 plan being only available on prepaid phones is a restriction that is not needed, the case where roaming was noted as an issue is not entirely correct. With Prepaid the coverage is not the same as with Postpaid (Contract) Service. Prepaid (on all prepay plans) has roaming and it is .20 per min + airtime for roaming with in the US (not .69 per min as listed above.) and this is something you should be asking when you sign up and having your area checked for coverage before starting service with prepay, regardless of your plan chosen.

@ Chet ... You have an experation date, if you don't make a payment by that date then you forfeit your remaining balance that is why you are getting those calls to make payments. It is legal as it is part of the disclosures that are given when you sign up for prepay services. If you find you don't use your money before your expiration and don't want to pay every month try paying in larger amounts such as $30 for 90 days, $75 for 180days or $100 for a year. That is how long you get on the expiration date not how long the service will last for your money though so don't get confused.

@ Ed Smith ... on the $1.99 a day plan to access email you would need to go to mobile web and then to the site your email is thru and thus you would be charged $.99 for 24hrs of mobile web.

@ Joan Hageman to get a customer service rep dial *611 or 1 888 294 6804 and after you enter your number choose options 4, 5, & then 4 to get to the next available representative. As for the prepaid phone offer what it usually means with that message for a "prepaid upgrade phone at $19.99 is that they use the $10 that usually comes as airtime as the discount to offer it at $19.99 instead of $30 if you want it with the same number so in that scenario you don't get the airtime because you put it toward the cost of the phone, but if you want the airtime you pay the full price and you can put it on the same number or a new number you just have to ask customer service for the airtime as it wont auto add to an existing account.

@ Dean If you use your phone every day a $1.99 a day comes out to almost $60 a month and I would then recommend the $50 unlimited instead (assuming your phone is compatible), if you don't use your phone every day then the $1.99 plan can be one of the lowest cost plans out there as it only charges when you use it. As for the spam text, you can block your text at anytime from your phone or through customer service or verizonwireless.com and I know for a fact customer service doesn't send spam text that cost customers any texts we send are free to you so would do no good to spam you with. I highly doubt that corporate management has the time to spam text billions of customers either. More likely is that those unwanted texts are more obvious when you are low on funds because... you are low on funds. Try changing your number if they refuse to stop and you don't want to block your text altogether.

Also the messages you hear when talking to another caller and it interupts the call to tell you your balance, can be shut off by lowering your announcement level through customer service.

Alicia

{ 01/16/2012 }

We used to have a family plan with Verizon until they got greedy. I very much liked Verizon coverage. I don't understand why a company has to be so difficult to deal with. With these reviews I'm not even going to consider the prepaid. And the horror story of trying to switch back to Verizon and immediately the next day getting a bill for $199 for service I never got. Followed by a couple more $199 bills. I cut my losses and paid the early termination fee. Their "final bill" was 9 pages long and took an account to figure out Verizon's creative accounting. I had service for 9 days, of those 9 got 6 actually connected days of service. Final cost of that debacle? $1000. Meanwhile, store employees deny any knowledge of Verizon accounting practices. "Wasn't meeee"

Atheria

{ 01/15/2012 }

I switched to the $50/mo. Verizon prepaid plan from Boost Mobile because Boost's (Sprint's) coverage in New Mexico is pitiful. Although I miss my Android and now have a dumbphone (the Pantech one that looks like a Blackberry Curve) the coverage in NM is waaaay better. Verizon HAS been dropping calls, which is surprising me though. AT&T rarely dropped a call. The camera on this phone sucks, but overall it's a decent phone. I mostly talk and text because the data is SLOW...not even 2G. But, if I want to pop into my Facebook page or check my email, I can. I have a job where you are not allowed to bring your phone, so I refuse to spend $100/mo. for a fancier contract phone. Besides, I hate contracts and plan on never signing one again.

Charles

{ 01/13/2012 }

I have had the Verizon prepaid service with the $50 unlimited plan for a week or so. I am very please with my phone and service. I had Boost mobile and the coverage with Boost was not the greatest and the customer service did not speak very good English. Verizon has fantastic coverage, I have 5 bars just about everywhere I go. And....for $50 I have unlimted talk, text, web. I am very happy.

jon

{ 01/03/2012 }

PRO: Have been with Verizon for 10 years now and have been happy with the phones and service. they cake care of the problem or i get a refund. always satisfied so far.
Con. Billing dept sucks!! always making errors and never gets it right the first time.

Jeanette

{ 12/30/2011 }

Coverage area is great, other than that Verizon is terrible. Been ripped off, overcharged numerous times when changed phones and monthly costs are outragious. Just looking to see what carrier I will switch to. My daughter uses Boost mobile and gets the 55 dollar per month prepay. Its about 90 dollars a month less than the plan i currently have for 1 phone. Will be checking to see if I can get reception where i need it and off I go. Verizon is GREEDY. There customer service is also terrible. Go into a store and plan on waiting an hour before talking to customer service.

aronin in indiana

{ 12/27/2011 }

SCAM! i got talked into buying a verizon prepaid phone and a $50. refill card at walmart by a walmart employee. it seemed like a good deal at the time. the phone came with some prepaid minutes and i was told that with the $50. card i had unlimited time. it worked well for a few days and then my minutes ran out. it turns out that verizon only has a few small pockets of coverage for the "unlimited" plan and that everywhere else is "roaming" and is not covered by the plan. walmart does not accept returns on electronic items and would not take the phone back. walmart will also not accept returns for the refill cards so basically i have a $75.00 paper weight that is of no other use. the verizon employee i talked to told me that i should not have bought the phone because in indiana, and most of the mid-west, there is no verizon coverage for prepaid phones. i feel like i was raped.

Casey

{ 12/16/2011 }

ok i love the $50 unlimited plan but its crazy that u have to buy one of the phones that are prepaid. If u already have a basic phone whats the difference, u should still be able to use it on the $50 unlimited plan because its basic but stupid verizon tries to get money out of everyone and make u buy a basic prepaid from the store.

wahine

{ 12/14/2011 }

After having verizon for MANY yrs, and this last year had gone through 5 phones. All they would do was send me re-furbs of the same phone that didn't work. Because of that, and financial considerations, I finally went with a prepaid from T-mobile. I got 5 ... count em... 5 bills from Verizon within a 10 day period, and then less than 30 days after canceling my service got a letter threatening a collection agency. I had always paid my bills on time... Verizon, never again... Hope you put my $75 cancellation fee to good use, hopefully into research of how to treat your customers.

Cindi

{ 12/13/2011 }

I would have to say that Verizon offers the best coverage in any area; however, they seem to want to push customer into getting a contract with them for 2 years. First, they offer you a $50/mo Unlimited but with phone most of us don't want (basic). Secondly, all of their smartphone and blackberry phones start at $65/mo plus you have to add a data package...Go figure! Isn't that why we don't want a contract, DUHHHH!!! Bottom line, If I didn't mind paying the $100/mo for 2 year and can get any phone I wanted free or low-cost, then yes a contract says great. On the other hand, most of us are trying to save a little money these days so why Verizon want us to purchase an over-priced smartphone, increase the monthly charge, limit the amount of minutes I can use without be charged extra, and still add an additional charge for data usage. In the famous words of Fred G. Sanford, "ARE YOU CRAZY". And the the G stand for Get the Hell out of Here!!

sam

{ 12/11/2011 }

Verizon prepaid is more expense than others but the coverage is much better and the customer service is quick to help you out and get you using your phone. Spending $10-$15 more a month to get the $50 unlimited everthing is well worth.

victora

{ 11/22/2011 }

I had the verizon contract plan for several years, there were a few times of sweating since the minutes went over on a few occasions. I was also charged astronomical early termination fees a couple of times. I REALLY want a smartphone, but would rather settle for the $50 unlimited plan, since they are charging an extra $30 per month for data on smartphones. Hopefully it will work with a basic type phone where I can still access the web, text and talk unlimited. I don't think I would ever go back to their contract plan. Been ripped off too many times. Their greed is obvious since they don't work with customers at all. I would love to go with someone else, but where I live and work, they are the only service that works. Wish me luck! : )

Chris

{ 11/19/2011 }

I have a lot of friends that have Verizon and when I heard that Verizon was doing an Unlimited prepaid plan I was excited. I have had Revol for about 7 months. It was 7 months too long! I was getting dropped calls all the time! At least 6 times a day!

I have had two dropped calls with Verizon that's the reason I gave them 4 stars instead of 5. Verizon's service is very reliable and their customer service is great! I also get 4/5 bars anywhere I go!

VERIZON ROCKS!

Martha

{ 11/17/2011 }

Switch to Verizon in August. Pretty happy with it so far. It is more expensive then tracfone, but the customer service is great as well as the coverage.

Matt

{ 11/11/2011 }

I've had Verizon for six years! I've been through more than 20 phones. (From texting so much LOL) I get service EVERYWHERE!!! I've tried to find a place where it'll lose signal... I was out of luck :D Verizon cell phones pick up signal when no other phone can! I get full signal at my house, and I live in a very rural area! Trees and such all around. Excellent call quality. Great phones to choose from, and now with their $50 UNLIMITED plan, I use my phone more than ever! No extra charges, EVER! If you're with any other prepaid company, I suggest you switch to the most reliable network, Verizon Wireless. You'll also get a great phone! I'm writing this review from my phone! Switch to Verizon Prepaid TODAY!

ladyloc

{ 10/25/2011 }

thank you verizon 50$ a month great service & unlimited web & text what more do i need , o droid phones , but i know that wiil come along soon...

systemBuilder

{ 10/07/2011 }

We bought 400 mins for 1 year on verizon with no daily charge, but TMobile offers 10c a minute @ 1000 mins, not 25c which is the verizon ripoff price.

Jan

{ 10/02/2011 }

We have a pretty old cell phone that we just use for traveling and in power outages. It's a Nokia we bought from Alltel, which is now Verizon. I buy $25 of minutes at a time. They last forever! I can't even remember what the charges per minute are for local and roaming anymore! No annoying reminder messages either! I just call for balance occasionally and add more if needed. They don't store my credit card number. We really want to get a new phone but I don't want to jinx this plan that works for us! Maybe Verizon will read this and let me know how to get a new phone and keep the plan status quo!

jenn

{ 10/02/2011 }

I have the 99cents plan and it sux, its suppose to be 99cents on the days you use it, they charged me for the day that I used it n made a phone call at 11pm and charged me for another day and its also 10cents a min. and if I make a call that's less than a min. It still charges me the 10 cents.....

@all

{ 09/24/2011 }

i have verizon 50 everything and so far so good.just wished they had 3g phones.

Dav F

{ 09/23/2011 }

@ Teresa....Oh yea, and unlimited mobile web as well.

Dav. F

{ 09/23/2011 }

@Teresa...Unlimited Talk, Text and MESSAGING for only $50 month. They are modifying the way their plans are to accommodate all users. Why would you even compromise the best signal for one that doesn't even come close?? My advice to you...stay with Verizon.

Teresa

{ 09/22/2011 }

so after many many many years of having a prepaid verizon phone; i am now switching to another prepaid; i dont know which one yet but i recently got a message saying starting october 14th all pic messages will be charged; ive had teh 20 dollar unlimted texting bundle for so long; and now im being told its gonna cost extra to send pictures. My nephew's aunt lives in hawaii and their are many pictures sent and recieved between us two will cost me alot. So now im searching for a new unlimited texting bundle with someone else; that includes pic messages.

Dav. F.

{ 09/21/2011 }

Verizon prepay now has $50 unlimited plans for everyone !!!!

kolyur

{ 09/15/2011 }

I can't believe all the people whining about the cost of Verizon prepaid. The costs are clearly spelled out, if you don't like it then don't sign up. Prepaid is not for everyone--you need to use your brain (gasp!) to look at the pricing plans and determine which is best for you (if any). After using Tracfone/Net10 for several years, Verizon is a welcome change for me. Switching phones is much easier and the service is better in my area. I like that you can use many of the postpaid phones with their prepaid service. I was so sick of all the cheap chintzy phones that you're forced to use with the other prepaid carriers. You can also go to their website and see a detailed breakdown of your usage--not possible with Trac/Net10.

paul

{ 09/10/2011 }

i have been with verizon for over a year now, there service is great! i will stay with them for a long time!!

Eric

{ 09/06/2011 }

I'm leaving Verizon after many years. Their phones and voice quality are good, but their customer relations is unacceptable. Their greed motivates over-the-top inflexibility. For examply, you can't activate a phone without a GPS; you can't activate a Vrz Blackberry unless you add a data plan; there are no loaners if your phone dies and you need time to select a new one; etc., etc. After 15 years with only three phones (I bought others outside the plan), I expected some assistance when my phone crashed, but they refused to accomodate me in ANY way - "Sorry, that's our policy. Have a great day!" Well, I have a policy, too - Stay away from Verizon.

nightfall

{ 09/03/2011 }

By far the most irritating problem is the area of service. 5 yrs. into Vrz; i still have to rely on a landline. If the co. would use some of the mega bucks they get from folks like me to ensure phone usage for its customers, we might have nicer comments. Imagine still living in the dark ages!! Especially when a simple tower would satisfy a very unhappy customer.

KATHY

{ 09/01/2011 }

I LOVE MY PRE PAID VERIZON, ONLY COSTS ME LESS THAN $8 A MONTH, I GET $100 FOR THE YEAR AND USE VERY SELDOM, HAVE $ LEFT OVER EACH YEAR. GREAT FOR ME AND MY LIMITED USAGE.

Me

{ 08/26/2011 }

Way overpriced! You have two better options: T-Mobile Monthly 4G and Page Plus.

dimitri

{ 08/18/2011 }

After many years I finally had the smart to leave Verizon for Virgin. Thank god! I am now saving $100.00 a month for the exact same service!

Wayne

{ 08/17/2011 }

My Verizon account fits my needs well. I pay $10/month ($30 cards for 90 days) for very occasional use with the $.99 plan. As I don't use it most days and don't want texting, my balance keeps increasing. When travelling, I use it more and cut into the reserve of minutes accumulated. For occasional basic voice needs, I don't know a cheaper option.

ozzy74

{ 08/12/2011 }

I have HTC smartphone, from Verizon that was on a plan, we cxxld wthn 14 days too much $. I still have the phones though, long story Target kiosk screwed up bad, but since the incredible is an acceptable device for prepay, & we text more than anything, the rep at "prepay" service offered me the usual data/talk/just bend over cause u have a smartphone plan he informed me of what he called a loophole Wth Verizon that I can get a activated, with new numbr and the 250 / unlimited to vz customer msg plan for 10$ each ph. so I have 2 phenomenal hndsets, that are online Wth WiFi browsing, email, Google etc. for 20$ a month, and I just added a 10 card to put 5 on each ph. in case a ph. call is mando. to me that's incredible has any1 else heard of this option? Am I missing something?

holmes

{ 08/04/2011 }

i want to no if im able to buy a prepaid card for someone els...the problem is that i cant get ahold of them and i dont have any transportation right now and for a while (car is in the shop)....What i want to do is buy one for there phone then have someone just put the money on the phone or phone number how ever you want to put it....Is that posiable? i contacted walmart but they said in 24hrs will they get back to me and i need to no sometime today

Wanda

{ 08/03/2011 }

I hate verizon, I was thinking of getting my 73 yo mom a phone, put after these reviews no way, Verizon does overcharge it's customers, I have to use them because we like in the backwoods.I'll just get mom the Wal-Mart Straight Talk

Jen

{ 07/30/2011 }

What a scam. I cannot believe they charge so much more than other pre-paids (which i found out too late). Also, the phone ringtone stopped working after a week, so I have to check msgs all the time. Went back to the store for help but told it is my problem now. At least I know now that Verizon is a company to avoid for all ICT in the future

Merlin

{ 07/28/2011 }

I have had a Verizon Wireless pay as you go phone now for over three years. It is a rather old model flip phone with a built in camera. I started out buying a big old pay as you go card and because of that I have only ever had to buy refill cards in either $15 or $30 amounts and they have always rolled over.

I signed up for the .99 cents only on the days you use plan and it has been like that for a while now.

This phone has lasted me well and it was made by Samsung and has the Verizon logo on it.

Sadly. I am on the verge of getting another phone. The battery on mine is dying out and I just plainly have not been able to find a replacement for it anywhere.

I do not know (and am not going to lie) if I will stick with Verizon when I get a new phone or not. I might go for Trac Phone. Since I have student loans I am paying I do not want a credit inquiry at all. But, Verizon has basically never done me wrong. It was the first cell phone I ever had and nothing wrong has ever happened ever! Just ever! I highly recommend Verizon pay as you go except that the battery for my phone no longer being made or something is a drag.

Have a nice day.

liz

{ 07/24/2011 }

Verizon is a friggin rip off they cost too much I recommended going elsewhere trust me dnt get this vz prepaid its horrible

Dav F

{ 07/22/2011 }

@ Chet, Also Chet, it's not stealing. It's in the terms and conditions to which you agreed to.

Dav F

{ 07/22/2011 }

@ Chet, You have to refill every 30 days regardless if you have money left in the account or not. this is prepaid and that's the way it works with this carrier. So my suggestion to you is if you do not want to add it every month then buy a $30.00 card and then you only have to refill every 3 months averaging it out to only $10.00 per month. Good Luck.

Dav F

{ 07/22/2011 }

@Dean, Those texts are not from "spammers", they are free text message reminders from Verizon that your minutes are running low. As far as that "annoying voice" that you are hearing, you can remove that from My Verizon or by calling *611 and having customer service remove it for you. It doesn't seem you are very familiar with the service that you say you have. Good Luck.

Dean

{ 07/21/2011 }

The daily usage charge is a rip- off.They give you two ways to be ripped off that way.$1/day ,and $1.99 daily access fees.Since their rates are .10 cents a minute,you lose at least 10 minutes of talk time before you start talking. When the minutes run low,you get texts from spammers. How convenient.
When the minutes are low,every time you make a call,you get an annoying voice reminding you to add minutes.I would never recommend this service to anyone.

Jess

{ 07/21/2011 }

I was on Verizon prepaid for about 2 years. I never had a problem with it, had great service. You can even put smartphones on prepaid for about the same as they will cost you on a contract plan for a single phone. However, my husband put me on his contract - with 2 phones on a contract, it is cheaper than 2 phones on prepaid. I will not use another provider. Great customer service, great reception. GREAT phones.

Sandy

{ 07/13/2011 }

their customer service and service availability is great. their prices though are too high. they wanted 94.99 per month for 450 min and a data plan for my daughters phone. they are by far the most expensive prepaid out there!