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US Cellular Talk Tracker Prepaid Service
US Cellular was founded in 1983 and is based in Chicago Illinois.
Pros: Since Talk Tracker is provided by US Cellular, calls occur on their national network. The service supports modern features and you can activate any compatible cell phone; you do not need to purchase their phones.
Cons: US Cellular is a regional provider, so they don't have service in all areas. Charging 10 dollars per month to get a 10 cents per minute rate is above the industry average, as is the 50 dollar activation fee.
Detailed Provider InformationPlans: US Cellular offers three tiers of prepaid plans. The voice, messaging, and data tier has two plans. The first provides unlimited minutes and messaging plus 2GB of data for 65 per month. The other provides the same, but 1GB of data, for 50 dollars per month. The voice and messaging plan provides 400 minutes, 400 text messages, and 400 picture messages for 35 dollars per month. Overage minutes are 25 cents each. THe pay-as-you-go plan requires a monthly payment of 10 dollars, and all minutes are 10 cents each.
Customer Service: Customer care is available airtime free from your cell phone, via email or by calling their toll free customer service number.
Credit Check: None
Payment Options: You can refill your account at US Cellular retail stores (there is a 5 dollar minimum on refills). You can also automatically refill your account from credit card, debit card or checking account by calling customer service. Refills can also be done via Western Union stores.
Text and Picture Messaging: The voice only plan offers text and picture messaging at 25 cents each. That is also the overage rate for the voice and messaging plan.
Data Plans: US Cellular offers 2GB of data with its 65 dollar plan an 1GB with its 50 dollar plan. Data is not available on the other plans.
Downloadables: Downloadable ringtones available only on the Kyocera KX-9b phone.
International Calling: U.S. Cellular does offer international calling capabilities. Calls to Mexico and Canada are charged at 50 cents per minute. Calls to other international destinations start at $1.25 per minute. You'll want to call customer service to find out the rates to the destination country you plan to call before placing calls.
Roaming Charges: Calls made from outside your service plan area are charged at 69 cents per minute.
Calling Features: Voicemail, caller ID, 3 way calling and call waiting are offered with all of US Cellular's prepaid plans.
Activation Fee: The 65 and 50 dollar voice, messaging, and data plans require no activation fee. The voice and messaging plan requires a 20 dollar activation fee, while the voice only plan requires a 50 dollar activation fee.
Nationwide Long Distance: All US Cellular prepaid plans include nationwide long distance. Calls made to destinations within the United States are treated as regular calls.
411 Calls: Directory assistance is available for a cost of $1.50 per call.
Earliest Minute Expiration: There are no pay by the minute plans with US Cellular. All minutes expire at the end of the monthly billing cycle for your chosen plan. Unused minutes do not rollover.
911 Calls: Yes
Phones: It appears that U.S. Cellular has many phone models listed under their prepaid section. Most are very basic models which are best used for just talking and texting. They do have a number of higher end phones for their postpaid service, which can be purchased at full price and activated on a prepaid plan. However, full retail price can get very expensive, which may deter some cost-conscious shoppers.
Some Available Cell Models:
Coverage Map: US Cellular Talk Tracker Prepaid Coverage Map
Latest News: News about U.S. Cellular prepaid.
Average rating based on US Cellular Prepaid Reviews by users:116
the prepaid refill card does not take my number and refuses to do a refill
I just set up a prepaid plan on march 4ht @6:42 pm amd its now 6:08am and its telling me that my service has expired..i will not ever use this phone company again its ridiculous to pay ahead and you only have your phone for 12hr...and customer service is terrible they take forever and don't fix the problem.. completely dissatisfied..
My husband has US Cellular prepaid and it works GREAT! In our area Verizon has no tower, but US Celluar does. The phone has NEVER shut off before the 30th ( when the minutes expire). It is easy to add minutes. We purchase the card at Walmart and then call customer service to add the minutes. Easy, excellent reception, great price on the phones, and his unlimited card costs $40/mo.
I got my Granddaughter a Pre-paid US Cellular Phone. The have what they call this Billing Cycle Date. Our's started out on the 27th. On the 25th of the next Month the Phone shut-off, advising my Granddaughter her time was up.
We went by the local US Cellular Store and paid the Monthly Fee. On the 27th it was shut-off again. When I inquired they advised the time ran out on the 25th. If I pay anything before the 27th it is not applied to the Monthly, we are just buying minutes. You still have to renew again on the 27th. That is unless we allow them to change the Billing Cycle Date to the 25th, the day we paid it. So we did.
Next Month rolls around the Phone again got shut-off a couple days ahead of the Billing Cycle Date. This went on for 3 months. When I called in to renew the for the 4th month I asked for a Supervisor. As I put it, If my rent is due on the 27th, I don't locked out on the 25th. I have full use until the 27th. Therefore the Phone should remain on until the 27th or whatever the Current Billing Cycle Date is. US Cellular refused to to turn the Phone on until the Billing Cycle Due Date.
I had a Contract Service with US Cellular since 2003. When US Cellular refused to turn the Pre-Paid Phone back on until the Billing Cycle Date arrived, I took my Business down the Road to Verizon...
I need to know why my. Phone gets shut off before the due date
I had a contact phone with us cellular and i dropped it because they said if i had any problem with the phone i can take it back to any store and get a new one or if was lost or stolen it would be replacei had a lot of problems with the phone i bought and never was able to replace it only was given a new battery then i lost it at a restaurant and us cellular wanted to charge me $485.00 for a new one and i did have insurance so i dropped my contact a friend had a us cellular phone that he gave me because he all so droped his contact because they were charging him over$300.00 a month for only 2 phone lines and i was paying at times $250.00 for 1 phone line but i needed a phone and the only phone company i found neer buy was us cellular so i just opened a pre paid because the map coverage shows all the usa i am a truck driver i paid just over $69.00 for the servicethat don't work at all in Tennessee, Arkansas Mississippi texas Alabama you might get a signal for a minute or two and if you do you have to write down the phone number you need to call because i was even told buy the customer service it's a two wat roaming so auto dialing dont work and i keep getting a error message saying they can not verity my contract to call customer service us cellular has to be one of the biggest rip off companies save you're money go somewhere else
I have a contract phone and i am paying 300 dollars a month cause they keep charging a month and a half in advance everytime i make a change to my account. Even just changing my number they charge double and its not worth it. Im going back to prepaid cause its cheaper and u dont get these hassels just one price for everything.
Got my daughter a pre-paid. I thought the plan would be great with the unlimited talk, text and web. But 10 days after activation, she started getting harassing calls and messages from someones friend. This friend who she was trying to reach got her phone 2 days ago and they were given the same cell number as my daughter. ????HOW???? I called the cutomer service to ask as to why this happened and got a run around, had trouble understanding them, they had trouble understanding ME and in the end they made my daughter change her number. Through play of words, I pretty much got the answer that the new phone owner was a contract customer and my daughter was out of luck with her prepaid cell phone. She has a new number now and has to relay to all her friends/family she has another new number. As soon as this month plan is up, the phone will go into the trash and will put her on Verizon. The prepaid us cellular has fair to crapy web service and no online bill pay options or web service. I would not recomend to anyone who wants or needs a good cell service!!
Where is US Cellular? Why is it only in the Rust Belt? I have never heard of them in Texas the second largest state. Seriously, get T-mobile or Verizon. Even Straight-Talk is nation wide. Don't ever get some po dump works only in the Rust Belt phone company.
I purchased the phone and the unlimited service. I tried to activate the phone and was told that I would have to get a new phone number. The phone number that I currently have is a US Cellular number but they wanted to give me another new US Cellular number. I refused because it's a major inconvenience for me to change numbers with every account and every person that has my number on file. I will go with a different carrier to keep my same number. US Cellular is a hard company to do business with to say the least.
I love the no surprize, no contract Pre paid deals but hate the lack of customer service support. You may get the run around.. but stay on the phone. Pre paid service reps will absolutely help you more than the store reps who don't know and don't care about pre pay customers. You can keep/port your phone number as well as your contact info from the "get go". If your Verizon $14 prepay phone is lost/damaged insured or no.. go back to Wal mart and replace it.. during the activation process all account info gets transferred to the new pre paid(including the same phone #). The only thing pre paid accounts and post pay have in common is once a verizon phone of any kind is activated with a phone number that number can't be ported again, like say to a Straight Talk phone for 6 mos. -
I just started with US Cellular because of problems with Straighttalk. This service is so much better. Where I live I get great coverage though major carriers like at&t don't work. I also got a cool phone.
Wish the price was a little bit cheaper, but hey, it's cheaper then a lot of contract phones for what I am getting.
I just switched from Straightalk after having them for over a year. They were horriable and not worth the money--even though they were a little cheaper.
I went with U.S. Celluar becuase my sister has had them for over a year and loves them. Despite the fact that she has their most expensive prepaid plan ($70/mon) I get unlimited talk and text including pic and video messaging on a cool phone (smartphones are available on prepaid now) for $50! And I actually get more then two bars of service in my area. Mobile internet is available, but as a student I couldn't see paying $20 more a month for it. Plus it has easyedge, even though it's kind of expensive.
Lastly, this is a good plan. But you do pay to have service that actually works.
jus switched to us cellular&im a truck driver&service is excellent so far so good
We've had US Cellular (USCC) svc for about 6 years now, mainly because we live in IL and most of the other svcs are worse.
The plans are fairly decent, esp the family plans. If you plan to get phones for your kids or more than 2 people, get a family plan with unlimited whatevers. I like that all incoming calls are free (EXCLUDING PREPAID ACCTS). We currently have an unlimited text/messaging acct due to having two kids in college. The service has been pretty reliable, although the messaging is sometimes very slow, and they do not guarantee that any will actually be delivered! I've had it take up to 12 hrs to be delivered, and other times, almost instant. Sort like their texting has mood swings, but I guess it depends on how many people are tapping the svc at the same time.
The call quality has been pretty clear, unless you are in a large building. The kids often lose connection and the call drops when they call from inside their college. Weird - it is maybe 15 minutes away from us.
USCC charges $30 activation fee whether you have your own phone or buy one of theirs - very expensive. The customer service, while they speak English, often gives you the runaround. The local service office is not fun to deal with - they do whatever is the least amount of work for them. We were in there recently for tech support (per the advice of the tech operator from call-in USCC support). We had to wait for over an hour for the tech, because no one knew where he was or when he'd be back. What fun... not. Then they had to keep the phone overnight, because they couldn't finish checking it before they were closing. *eye roll*
The other HUGE beef I have with them is billing. I don't know what their prepay billing is like, because we have a contract. We moved to another city and was told we had to have a new account with new prefixes. Fair enough. Here's my problem - we got a bill from our old account, telling us we still owed for the last bill. A call to billing didn't work, so I had to send in a copy of our cancelled check. I never heard back, so I really forgot about it. Then 3 months ago, we went in to add another phone to our family plan. We were told we could not do it, because our old account was in collection status!! THREE YEARS later, they put us into collections without notifying us of anything. Now we can't add the phone we want (and there is still another activation fee, even if we add it to an existing plan and buy the phone from them). I've been writing to customer service, trying to find out what the mystery amount from the old account is - I suspect they never bothered to correct the "missing" payment for which I sent them the cancelled check. But you know what? They don't know. That's right - USCC doesn't know what the amount is from either. Will they clear it? Nope. Will they pull the account from the collections? Nope. Will they send me an account statement with billing details so I can verify against my payment records? Nope. They won't do a blooming thing for us. They said to try to talk to the collection agency. They HAD that information - just not any info on what the amount was for! Yeah, that'll work well - if I want that agency hounding us endlessly!
Another HUGE beef is that you cannot download ring tones or wallpaper from any other place. You know how you can get ringtones all over the internet for maybe 99 cents each? Not here. You HAVE to use their EasyEdge data plan. $10/month, and there was an activation fee the first time we used it. If you don't want the subscription, you can do an individual thing, but you are charged for your data time by the kilobyte. Last time we downloaded a ringtone, it cost us $12.50!! And if you upgrade to a new phone, they "can't" transfer that expensive ring tone to your new USCC phone. I really consider that part a HUGE ripoff.
In conclusion - we use them because there is no other real choice that works in our area. USCC has things locked up for themselves. We've tried Tracfone (wouldn't work), Cricket (wouldn't dial out unless it felt like it, you were roaming even if only ten minutes away, and the call quality was iffy). I'm looking for a decent inexpensive prepay for me to use now that my husband works in a different city. I can't add it to our family plan. Since we've been customers for over six years now, I am actually more than a little offended by this. There are no loyalty rewards, and they don't give a rip how long you've been with them. The customer service speaks English and is normally polite, but not overly helpful. Like I said, still trying to get an account matter we were not even notified about cleared up, three years later. They won't even run an account history for me. (You can see your last 2 yrs online now, but this problem is out of their online date range.)
So, live and learn, and if you live in IL, better get used to USCC if you want to actually hear the person who called you.
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i also forgot something about the whole thing about the store closing like they did. I put my phone in an anonymous name, which is fine they said. then after we had the phone and started getting used to it....our local location decides to just shut down for 2 months, didnt have the courtesy to leave a note until the week before they opened back up to explain they werent in bc of an illness. so i needed to pay this phone bill, so i tried calling it in on my debit card , NO sorry,doesnt happen when its an anonymous name....we went with out a phone for almost 5 weeks until we could finally drive 2 1/2 hours round trip to pay it.....i tried getting the name switched over to my name....do we could pay it right away thru the phone.. was i wrong... i had to wait all that time .. as this was a business phone...my personal business....just thought i would add that in that they really made us lose even more money becuase they wouldnt let an ongoing customer pay there bill with my own card. thanks again US cellular...trac phones was better service thank you again...someone please write me back from your service my email address is right on here
were do i start with this? well first it is a waste of money. we live an hour away from nearest store(basically) we live on an island and the one here is never open and never answers the phone. they went a whole 2 months with no service. i went to pay my bill on my debit card and the girl messed up and accidently made it 60 dollars more and i had to wait 2 weeks to get my money back.. i know that dont soudn like alot of money but it is when u r layed off for season and have a child as a single mother. they wouldnt agree to help me that same day for the inconveince. i finally got them to add 20 dollars to my account finally after the 4th time i called. also qquite a few people i know that havve same plan hate it as well. I never ever get service at my home or my work. now u have to add even more money to your account to use my phone when we leave the island. you cant use your phone when it roams(which it does all the time basically) without adding even more money to use it roaming. when you are roaming you cant check your voicemail it wont allow you. also when you call someone while your roaming it shows up as a completely different number. i spend 70 a month for unlimited everything and internet. i love the plan but straighttalk is so much better, you dont have to worry about roaming were we are, or adding more and more money. I was broke down one time and couldnt use my phone bc i was roaming and it wont allow you to add money to your account because you CANT CALL ANYTHNG while roaming.. i am sorry that you guys have really done me wrong along with my friends. I would definetly keep this whole thing IF somethings would change. most everyone i know except me has switched over to straightalk. The only thing stopping me is the great phone i have that you cant get from walmart straighttalk phones. i never can understand anyone when i do call 611 for customer service bc none speak very well english.. thats nothing against them but its kind of inconveinent. ONE MORE THING US CELLULSR, this is by far my biggest concern.....everytime i call i cant just tell them i debit card numbers again they automatically have it still from previous but which is fine except they never ask me my last four digits or security code, they just assume its my card and im the card holder. please, us cellular please change so i dont have to go get another service elsewhere. I love your plan but come on now....also everyone that has a actual plan and not prepaid through you guys, has no no no trouble at all. its just us prepaid ones, in my situation i have no credit so thats hwy i am getting prepaid so i feel punished and spending wayy to much money. I really will be disappointed if someone doesnt email me back from the company. I am just glad i could get all this out to you because like i said i cant tell them over the phone becuase they dont care or dont listen or is out of the country and i cant understaND THEM.. thank you for your time, Doris(from an island off the east coast)
Summary: Roaming STINKS on USCC prepaid. My gripes in detail:
**1**If I am roaming, and I dial ANY number except 611 or 911, I get a recording asking me to enter the phone number. So if I dial somebody in my phone's directory, and I don't have the number memorized, I have to write down the number, dial, and then enter the number I wrote down.
**2** When I call somebody while roaming, their caller ID shows that I am calling from a 781 area code (Massachusetts). I have this problem in Minneapolis MN, Duluth MN, Atlanta GA, and Orlando FL. I called USCC about both #1 and #2 and they said that it was normal for prepaid.
**3** No online account access or billing availability. You do it in store or on the phone only.
**4** No visibility to account usage statistics, except to call and check balance from the phone.
**5** You need a password to get ANY account info no matter how general, if you're calling on the phone. Don't remember your password? You have to go into a USCC store. Not near a USCC store? Get closer to one.
**6** You can't change things such as call forward-no answer and call forward-busy. They can do it, but you have to call them and hope to sweet talk somebody because it's not an officially supported feature.
++I have no trouble with usage in SE Wisconsin and Southern MN in their service areas.
++$6 a month plus $0.15 per minute or $0.29 per minute roaming.
++Free incoming texts just like postpaid.
I was a USCC postpaid customer for over ten years with no complaints, so I expected a similar level of service in prepaid. Disappointed.
us celluer sucks talktraker from walmart 45 month you get everthing in cluded thats good deail
DON'T DO IT!!!!!! THE PHONE I PURCHASED IS GREAT, BUT THE SERVICE IS HORRIBLE, I WAS NOT INFORMED OF EVERYTHING WHEN I PURCHASED THIS PHONE, BUT ASKED SEVERAL QUESTIONS REGARDING THE USE OF THE PHONE, AND WAS BASICALLY LIED TO. YOU CAN'T MAKE PAYMENTS ONLINE, THE ONLY WAY TO GET PHONE INSURACE IS TO PUT A CREDIT CARD ON FILE, THE COVERAGE AREA IS VERY LIMITED, THE CUSTOMER SERVICE REPS ARE HARD TO UNDERSTAND DUE TO THEIR ACCIENT, AND THE PLAN PRICES ARE NOT REALLY THAT CHEAP, WTIH BOOST I UNLIMITED CALLS, TEXT, WEB, AND EMAIL FOR 50 BUCKS, THATS 10$ CHEAPER THAN US CELLUAR, LIKE I SAID DON'T DO IT! NOT WORTH THE TROUBLE
i love my us cellular prepaid phone i just wish there was a way to pay half now and the rest at the end of the week but other than that i get signal every where i never drop calls like i did with AT&T and T-mobile and im not being charged that much monthly i pay up to 72 dollars a month and i have unlimited everything except web i love us cellular i dont plan on changing again no time soon
i love myprepaid account. i only have one problem u cannot pay online.
Its not that I dont dislike U.S Cellular, but it seems to nickel and dime you on everything with prepay, but people dont want contracts either thats doing that,for this 5.99 more for that 5.99 more, the prepays now offer excellent service with unlimited calls, text and web, for far less then us cells minimum contract plans and prepays, I liked us cell I was with them for almost 10 years, but they forced me out, with nickel and diming me on everything, that others give for free, I had to leave them.
Im not keen on prepaid being expensive. If you are not on contract why pay lots for prepaid. $45 is still too much thats whats cool about Net10 its only $15 for 150 minutes and worthwhile at 5c texts and 10c per minute calls. It is a recession so its better to save.
US Cellular offers amazing service plan for pre-paid customers. They just launched 3 new price plans. For $49 you get unlimited calls. For $59 you get unlimited calls, texts, pictures and videos! For $69 you get unlimited, calls, text, pictures, videos and web! They also back up your contacts for FREE!! Their customer service far exceeds any other carrier I've ever had to deal with! They also have pay-as-you-go for $6 or $10. Pre-Paid has access to RINGTONES now, and SO much more!!!
id give no stars if it were an option-us cell regular service is okay-but forget the prepaid-my son got a prepaid w/them and they are awful! for starters-their 'customer serivce' is in fricking central america! and i dont mean Kansas either-these idiots can hardly speak english-much less understand you! then to top if off- you cannot pay your bill online at all and you cannot pay it over the phone with mr central america unless you allow them to keep your card number for ongoing auto payments-ummmm-NO! sorry-but as horrible as crickets customer service is-its got this garbage beat-im going to have to recommend cricket over this-ill make sure my son switches his account pronto-at least you can pay online with them and pay over the phone without a lifetime commitment to your credit card-US cellular--give it up..you suck!
I heard picture message is coming to prepaid soon but it need to hurry and come like the end of this month because this is killing me. Im ready to change my plan and start sending pictures today. i hate have to tell people that i dont have picture massages they be like you plan is wack so hurry Please
i been with us cellular for five years an they service is great everytime i swich i always go back to them they will be getting internet on the march 25or 29 but it coming call if u think im lying but i love them like crazy
In my opinion, you can't beat US Cellular prepaid. I pay $65 a month for unlimited talk and text...don't have to worry about going over. You can't get a contract phone that even comes close to comparing to that! I do agree about the data (Pics, Ringtones, Apps, & Easy Edge)...but check this. Starting in May, US Cellular is going to run another special. They will finally have a data plan for the prepaid phones! Not sure how much it's going to be, but I would say somewhere around $70-$80 for unlimited talk, text and pics, which will freakin rock. They may even include a few megs on the easy edge, I'm not sure. As far as ringtones, bluetooth. Man I've got over 100 ringtones on my phone and I haven't downloaded one. You can also download programs from the internet that make ringtones out of the music on your computer's hard drive (you can select a certain part of the song that you want to extract and use as a ringtone). Then all you have to do is tether your phone to your computer with your USB cable, and put YOUR ringtones on your phone...for free.
US CELLULAR ARE THEFTS!! AND THATS HOW THEY MAKE THEIR MONEY!!!! I had gotten a blackberry tour when they first came out, I had to exchange the phone 4 times and I lasted 1 week with a loaner phone. Then I got a cheap Lg phone that had insufficient memory, I went back wanting to exchange it for another model and they didnt let me so I canceled, I had only about 20 days with the service and they have a 30 day return policy. They kept my 145.00 dollars and didnt return not even a penny back! They were only supposed to charge me for the minutes I used and they ended up keeping all my money, they didnt even refund the money for the activation, and it clearly says in the reciept that they will return your money for the activation fee...They ARE THIEFS AND I WILL NEVER RECOMMEND THEM TO ANYBODY EVER AGAIN OR EVEN THINK ABOUT GOING BACK!!!!!!!
the service is okay if u like 2 talk n text alot. i just had problem with my voice-mail in the beginning but i dnt like the fact u dnt get web or cant send or receive pics. used it less then a month is ready 2 switch 2 straight talk for eva thing 4 only 45 a month there great they use same towers as Verizon so no problems
U.S CELLULAR HAVE GOOD SERVICE AND REASONABLE PRICES BUT PREPAID IS WHACKKKKKK BECAUSE ON PREPAID YOU CAN'T GET NOTHING REALLY I WOULD LOVE INTERNET SERVICE AND PICTURE TEXT!!!!!!!!!1THAT WOULD BE BETTER AND I THINK THEIR CUSTOMERS WOULD BE MORE SATISFIED....B/C WHEN YOU GO ON ONLINE FOR YOUR PICTURES STILL CAN NOT GET YOUR DAMN PICTURES...............U.S CELLULAR REALLY NEED TO UPGRADE...
There are new plans at USCellular on the prepaid menu. 65.00 = unlimited talk AND text. 55.00 = unlimited talk. There are always promotional phones, but they are pretty simple. This phone service (for prepay) is awesome but check your area before you sign up and see where their footprint extends. IE Maine, NH, VT = Awesome. CHicago area =Awesome. Carolinas, Va, and Oregen are great service areas as well. Actually they own the most towers in the state of Maine over ANY other carrier... but if you live in Florida or Boston, maybe not the right service for you.
con: they sell u a camera phone, but you can not send pictures or recieve pictures unless you 1. use your bluetooth to send the image to someone next to you 2. if recieving a picture image you have to go online and you the password that you text will send you and you still cant retrieve the damn picture because that doesnt work,, prepaid headache..
you see cordell they cant just lower their prices so they have more customers because they would have the same amt of money coming in as they do now. the higher the price the less people but more money, the lower the price more people but the same amt of money. of course tho people are going to buy us cellular wether the price is high or not because it is probably the best way to go. and by the way its not really turning your back on the customers by trying to keep the business they have :-)
havent had a single problem or a single dropped call and thats all that matters to me. u.s. cellular is the best prepaid out there hands down
I had it 2 months, crappy signals, none out of town and cost too much. I switched to Net10 NO ROAMING charges, a straight 10 cent per min, $30 for 300 min card and good for 60 days and great prices on phones. You can get a Straight Talk Phone only at Walmart $30-$100 and pay $30 a month for 1000 minutes of talk, text, or 30mb of data but unused mins don't rollover and it uses Verizon and Altells Networks. Still a great deal if you talk or text alot.
Nothing BUT problems! I did a lot of research before buying a prepaid cell for our family - and although no prepaid plan got great reviews, US Cellular seemed better than most. What a mistake! For us, it was supposed to be an extra phone just for the kids to take to practices, etc. so I only needed minimal minutes and no text.
Before ordering, I verified the information I had found on the web with a "customer service" rep. I specifically asked if everything could be done online, and I was told it could. Turns out NOTHING can be done on line (except ordering the phone.) For everything else (and there were a LOT of problems in just the 3 months I used it), they told me I would have to go to a US Cellular store. The nearest one was in another state (about 1 hr, 40 min round trip - to take care of a phone we hardly ever used.)
First, I couldn't pay my bill w/o showing ID (at a customer service center), also the screen went out after 1.5 months and they wouldn't fix it w/o a $60 deposit (a fact they didn't tell me until I went to a US Cellular store), and less than half my calls actually went through.
There were even more problems, but that's the basics. Another frustrating thing is that I almost always got conflicting info from different people when I called. Most of them were very polite, and understood how terrible this was, but they could do nothing about it. When I finally got through to a manager, she was very rude and didn't even take the time to listen to me. Basically, I ended up paying well over $100 (for phone, activation fee, monthly bill) and probably only got 15-20 minutes of use from it. Plus a heap 'o frustation.
YOU CAN NOW HAVE PAY AS YOU GO WITH US CELLULAR. VERY REASONABLY PRICED AND GOOD PHONES TO CHOOSE FROM! CHECK OUT YOUR LOCAL STORE!
The prices of the phones even if insured are not much of a deal. They only go one sale now and then.
U.S. Cellular service is good, but be sure you pay on time for your monthly prepaid service. My renewal date for the month was the 29th. I couldn't pay until the 23rd of the following month, and was making calls. Then, on the 29th, my service stopped. After already paying 60 bucks, I was told that because I didn't wait until my service date of the 29th, they had "pro-rated" my payment, and I would have to pay another 48 bucks. I don't think so!
is very good wen u talk a alot but sumtimes dey do get over on you so its gud 2 pay attention 2 yo bills
i think prepaid phones are good to because there easy to use and u wont have to pay that much for the bill.
i love my free incomin i can talk all dame day bout these lame azz bicth
I just want my ringtones and picture mess...............
i love US cellulars pre paid monthly plans! and i always seem to have service in many places others dont! the only thing that sucks is US cellular doesnt have a alota phones!! they would be on the top if they had more phones to chose from!
i like the phone service but do not like i can not download ringtones or get pics text!!!!!!!
This for people that don't have 100 bucks to spend on a phone each month,it dont allow you to go over and when someone calls you back you can talk forever with no fee,incoming calls are free.And if you do run out you can buy more minutes,like 240 for ten bucks.It does not allow you to roam when out of state or area
I regards to the statement that says that US Cellular does not offer per minute packages they actually do. One is $10/mo. and 10 cents per minute and the second is $6/mo. and 15 cents per minute.
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