I BOUGHT THE RAZR V3 LAST YEAR, AND I WASNT VERY HAPPY WITH THE COMPANY AT ALL SO I WENT AND GOT A NEW CELL FROM WALMART ON 2/2/10 AND I NOW HAVE THE STRAIGHT TALK PHONE AND IM VERY HAPPY WITH STRAIGHT TALK I RECOMMEND IT FOR ANYONE.

i was on the phone with a tmo agent to make a payment. at the end the dude says to me that i can refill my phone by sending an sms message so, i tried it out and it worked! just send the amount, a space, and the last 4 digits of the CC that you used to refill in the past. easy, quick and adds value immediately. i'll never do anything else. VERY COOL!

just got off Tmobile chat for 1.5 hour, regarding $200 in minutes that completely disappeared over just 3 weeks. Turns out over 700 picture messages were supposedly sent to my phone, which I most certainly NEVER received. They refuse to restore my 2,000 minutes, since the pic msgs came from numbers that *they say* I previously had received from (they won't tell me which number), they figure that makes them valid, in their book, and therefore non-refundable....I am currently shopping for a different prepaid plan for my whole family which uses only prepaid. I have also written a complaint to TMobile, but, realistically, even if my snail mail letter gets the 2,000 minutes restored, who's to say I won't just have the same trouble all over again? Who knows, it might even be TMobile that sent those 700+ messages.

I received 245 ALERT messages on my cell phone in
3 weeks..called T-Mobile..they said they would block it...I went to their website and it specifically states
that they don't block on pay-as-you-go plans!

I've used T-mobile pre-pay for a few years now in Northern California. It's so cheap to talk and text no other plan can beat it - 5 and 10. I also have a newer AT&T pre-pay phone/plan and it costs 25 to talk and text, BUT it has pop email: hotmail, aol mail and yahoo mail. If I could add email tp pre-pay plan (in which $100 rolls over for a year) I'd just buy a newer, unlocked T-mobile phone and use my current T-mobile sim card in it. I'd pay a litte extra for email, but never for a 2 year subscription for a phone - might as well be making a down payment on a new car (total is about $2,000-3,000 for a phone after paying subscription costs for two years).

+5 stars for excellent pre-pay plan
-1 star for no email, outdated pre-pay phones
= +4 stars

If you want a no frill service its great. It works in buildings without a problem. Not for the electronics geek but very servicable. I would like to see more expanded service areas though.

I have to say best deal is the $100 up front for a full year of dialtone on the phone. I use the phone as a voice mail service and access the service via my VOIP service off my DSL. Never use all the minutes and just refill each year to say the service plan. Whe nI do use the phone service is always good near major cities. TM is not a good service if your in a rual area outside major markets. But for travel oversea's and in major cities can't beat the deal. I work for at&t and it's my choice same network GMS and the plan price is better.

i like t-mobiles new t-mobile complete prepaid .its awesome.its kinda like flexpay.its the best and i get good service and good price.and customersevice is nice as well

I love my T-Mobile prepaid service. I've had it for quite a few years. I still have my Samsung X495. Now that my Palm (another device) which is a PDa is about to lose it's working order, I was thinking about using the same t-Mobile sim card that's in my X495 by transfering it into a better phone that is all in one (PDA/Cell Phone), they say that the Blackberry works well with this sim. I would like to explore more on what other unlocked cell/pda options I might have other than blackberry. Most of the unlocked ones require that you follow the network that it works with via contract. Any comments that some of you have, I'd appreciate that. Although I am happy with T-Mobile prepaid service. It just makes better sense to control your calling habits and also your internet access habits as well. Thanks..T-Mobile is great!

I use T-Mobile pay as you go for some three years now in Illinois (outside Chicago). Never had a problem. I try not to use it unless necessary, but minutes last a year and they give me additional free minutes based on purchasing a certain amount during the year. I prefer having "no contract". I keep track of the minutes & usage by reviewing the call timers listed on my menu. Can also dial #999# and get a readout of minutes remaining.

They force you to buy more minutes by expiring the minutes you have. Sucks! Go STI Mobile!!!! :-)

searched and studied all the pre-paid phones. love the t-mobile family. i have a great slider Samsung phone. mobile coverage from little rock to jonesboro. first onth free..thirty days to decide pros and cons. best coverage in years. love the 27-7 real humans i can understand cs. thanks for the break christy

I think you need to update your info. T mobile offers a 90 days roll over if you buy the 25 bucks card

I have mixed feelings about the Tmobile prepaid plans now. I bought my own prepaid phone about 5 years ago and am still using the same number and prepaid plan. It has been just great because I have bought over $100 worth of minutes and now when I add more minutes, even $10 worth, they will not expire for a year. If I add more before they expire, they are carried over. For someone who only wants to use a cell phone for emergencies and convenience (instead of a pay phone), this is perfect. It was good enough, that I bought my husband a prepaid phone so he could use his the same way I use mine. In fact, when we go shopping together, it would be very handy to call each other when we need to meet up. The only problem is that right after we activated his new number, he started getting spam text messages which were eating up his minutes. He has not made a single call on his new prepaid plan yet and at least 12 minutes are gone. I called Tmobile and asked them to block all text messages and they did. A couple of days later, we checked the phone and the same spammer had sent several more text messages. More minutes were used up. I called Tmobile again and they said the text messaging was blocked but some spam can still get through and there is nothing they can do about it. One person said they would reimburse us 75¢ for what was used up so far but they couldn't do anything about it if more keeps coming! Now I am really ticked off! I just checked the phone right now and there are 3 new text spam messages.

An awful company, very crooked -- and surprise, surprise, they're German, actually Deutsche Telecom. The bottom line is their service is TERRIBLE. Go with another provider.

T-Mobile prepay is OK. I would like to point out that if you use it a lot, all on the T-Mobile native network, you might be happier with Simple Mobile (reseller of T-Mobile service).

Two members of fam have tmob pay as you go. It's been great, as they limit their longer chats for the home phone--it's basically a "where are you" and "meet me at...." phone. Only problem: apparently the price of texting has gone from 5 cents to 20 cents in the the three years we've belonged.

Tmobile prepaid is a good basic plan designed for those who use cellphones occasionally, not for those who yak all day long. You can't beat the math: you can buy a T-mobile starter phone/SIM for $20, add $100 refill, and hand your child a cellphone -- you get peace of mind for $10/month. Calls are 10 cents each, texts are 5 cents each, and you're not stuck paying $59/month for some basic family plan that doesn't even cover texting.

Got the 1 dollar per day plan. Pretty cool since most of my friends got T-Mobile. All I'm charged is a buck and I may talk for maybe a couple hours a day. Saves me a ton of money cuz other plans would probly deduct a lot for the amount I talk =P. I also have a sidekick which I use for unlimited messaging and web browsing for a buck. Kinda sucks having 2 phone to do the job but hey, gotta work with what you got. The only real complaint I have is the damn service, it works good outside and everywhere else I go but as soon as I get into my apartment its like I'm in a train station!! >=|. Anyways, fairly decent plan. If your friends and family use T-mobile, this is the plan for you.

TM is definitely having problems right now. The BBB in Bellevue, WA has thousands of complaints. This "sucking so bad economy" has forced them to make radical changes that have seriously hurt the consumer such as moving CS out of the U.S. to foreign countries...language & dialect creates additional problems when speaking on the phone...Add billing problems, defective phones, dropped calls, poor signal strength etc. and you have even bigger problems. As previous posters stated: complain, complain, complain...

And keep monitoring your minutes...

Problems: Unable to access call or txt history. $100 to zero in 2 months. I know I txt a lot, but I should be able to see my call or txt history online or statement. Lack of it opens the window for fraud and errors in TM favor. I called complaining about this and how I could not see the bonus $30 posted to my account they advertised when I signed up. Difficult to reach customer service. Prepaid customers are treated as 2nd class. I have excellent credit, just tired of paying month for nonuse of minutes and locked in contract. Customer service is very condescending and even hung up when I complained. What a disgrace from 5 years ago when I switch from Sprint. I'm shopping around for another carrier. I'm going to complain to the FCC and FTC for deceptive trade practices and my Congressional representatives as well. No accountability whatsoever. I've had it large conglomerates with oligarchical or monopolistic behavior.

Been with TM about 5 years. Back then it was straight prepay and CS was very knowledgeable as they were located in the U.S. I seldom have to call CS, but I do monitor my minutes on a weekly basis, cause there are too many people complaining of stolen minutes to not take this seriously. I don’t use my phone on a daily basis, and thus my minutes have accumulated to the point where the cost to use my phone is less than 5 dollars per month. No where on the planet can you beat that. And I still have the original phone too, but will be upgrading to a more current model. So this plan still works for some folks, but I am concerned about these current problems TM is having.

I'm another one who got ripped off on their pre-paid plan. After four years of never using over 90 minutes a month with Verizon, I decided to switch to pre-paid. Bought 1000 minutes figuring it would last me a year. After two months, I noticed I only had 300 minutes remaining. Called customer service regarding the problem. They told me their records showed I was making about 70 calls a month. I told them that was impossible. I average about 15 calls a month. They said they show 70. I asked for a call log, but was told I was not allowed to see my calls. They tried to sell me a plan where I could access my calls. I said no thanks, fix my current problem. They said they couldn't help, and I should try going to a T-Mobile store to see if they could help. I did...they couldn't. They provided me an email address (privacy@T-Mobile.com) and said I would receive a response within 48 hours. Two weeks and 7 emails later...still no response. After three months, all of my minutes were gone, so I called customer service again. Once again, I was told that I'm out of minutes because I make 70 calls a month, and I should switch to another plan.

I hope my emails to the FCC and BBB expose T-Mobile for what they are...pre-paid crooks.

Suck it, T-Mobile!

I just got rid of my verizon contract for tmobile to go. they are a good company, plus, I don't need another bill in my mailbox every month.

Tried to use my cell phone but it would only take emergency calls only. I had 430 minutes left on my prepaid account which was paid up until July 31st 2010. I called TMobile but got someone on the phone who spoke very little English and out of desperation had to put another $25.00 on my credit card to make the call. I have been a customer since Omnipoint came into Florida several years before Voicestream took over. I am outraged over the way Ihave been treated. Called Customer Service and he agreed with me that I had been treated very badly but he could do nothing for me. Why do they call it Customer Service when they don't care or give any service to their customers!

Horrible reception at my home and work place in the middle of the city even though the coverage page of T-Mobile shows "Best Signal Strength". It's outrageous.

I am giving this 3 stars because I love the phone and the prepaid minutes stretch out far. The con is that they did not have a number in my area code and reception can be spotty. The good news is that after removing the battery and sim card and then replacing them, I recovered service. Indoor reception could be better.

I'm a teenager, and I text a considerable amount. I'll break this down into a few categories.
- Coverage:
Spotty traveling and at home (east coast). In my own home the service is bad, I've had to learn where to place my phone in order to receive service.
- Rates:
Awful for texting, it's really upsetting how much i have to pay (50-100 per month) NOT TEXTING FRIENDLY. The pre-paid cards are a scam as well, unless you buy the $100 card.
- Phones
I have the razor. It turns off randomly, restarts itself, and wont send texts and i will have to restart it myself. A real pain.
- C.S.
Great costumer service. Wish they had everything else.

poor rception and customer service if i were u i would get verizon preapid with unlimited txtin bundles

tmobile preapid needs messaging bundles like at&t & verizon prepaid have. they need to get some soon like now.bcuz they maybe lossing customers bcuz of that

I love the T-mobile prepaid service. I don't use my phone that whole lot so $100 lasts me a good six months. The best part is I used it on my unlocked Blackberry, and I get to check up on the latest news on CNN, ESPN, ABC New, and SI all for free.

T-Mobile is the best prepaid service you can get for the money. A lot of people say that they have bad CS but it is 1000 times better than Tracfone or AT&T. I started out using $100 cards in 2007. It wasn't until 2009 that I used up more than $100. These phones are pretty good until you start using the living days out of it. Overall I'm very satisfied, and I never had to call CS unless it was to unlock my phone (I have had 3 phones with T-Mo). The good part is that they don't sell you the outdated cell phones on prepaid. You can buy the newest phone (full price) and use that no problem.

Before that I have had Verizon for the $45 monthly contract, what a waste of money.

Bought Samsung t349 for $100, nice toy. Decided to transfer my old Verizon # to this new TM, was afraid of problems when doing it online so I called customer service. The stupidest people I've ever seen!!! My 6 yo nephew listened them on speakers and she called them morons. After calling CS I was unable activate TM via online so the CS was the only option left, I guess I was stupid too.

Well, I did activate it after all, promised myself not to call CS again ever. Transfered my old Verizon #, so everything is as it was except I don't pay monthly $45, but rather $100 annually.

Charged it with $100 online and got 1000 minutes. So far so good. The t349 supports up to 4 Gb of memory, micro SDHC so you can put there ringtones, mp3, video, pdf, doc, txt and watch/listen these files on your phone, a micro laptop. It has photo and video cameras, voice recorder. I'm trying to figure out if it can record conversation when calling.

Coverage is spotty when in NM mountains and highways, but is great around cities.

Don't call CS, they suck! Do everything online.

I spent $1200 ($90 activation, $400 deposit, $45 monthly) in two years on Verizon, unbelievable!

Ive had this for about 3 years VEry happy with customer service and I get the 1000 minutes for $100, so its only 10 cents a minute and it lasts for 1 year. Good coverage to. I carry this and a page plus pay as you go, both do GREAT!!

Purchased my Samsung T109 about 5 months ago, and i haven't had any problems with it =). I have a simple phone cause i don't use it all the time. This kind of phone, with a Pay As You Go plan, is perfect for anyone who wants a simple cell phone, who wants to go on AIM/Yahoo messenger, and wants to play some games for kicks.

i've been using t-mobile now for the past 5 yrs i never had a problem with the service or whatsoever but the other dat i upgraded my phone then when i got home i decided i want a diffrent one so i took it back and they exchange it for the one that i want they charged me for restocking fee and thats fine with me when i got home the new phone is not working so i took it back and just took my old phone back after i got home i noticed that they charged me twice instead of giving me a refund..sucks im going there today to complaint i hope ill get my money back if not then ill be angry and never will go back to tmobile stores.

Samsung t-209 (2) purchased at Target in Chicago several years ago. Coverage map is not quite as good as Verizon, but good enough 99+% of time. The TM call plan costs less than half of nearest competitor. Phones have been reliable. We moved to Ohio two years ago but have still been using old numbers. Recently bought a RAZR V3 in Ohio - again, no problems.

We use the phones less than 100 minutes per month, so our monthly costs come out to $8 / each phone. If we use it more, we pay more. Use less, pay less. Simple. And minutes roll over and over for years.

well the refill cards work real well if you use the minutes wisley and not jus on anything and everthang!♥

I love my little phone.Iam a gold rewards member and i chose the plan where its $1.00 when you use it then free from 7pm-7am.I dont use a phone much but i love it for emergencys.

i have been using this service for 3 years now as a student. i have only payed 140 dollars for my 3 years of service ! what a bargin

the only downside is that you have to pay full price for a phone like a touch screen ( costs 450 dollars) and they dont offer lost/stolen worrenty. and they dont let you acess call history online

Love my prepaid. I use it very little, it only charges me when i use it (unlimited after 7p til 7a!) Had to get another sim card due to if you don't use in for 90days which means another number. I do get sum off calls but not alot, what can i say i paided almost nothing for the nokia, and when i purchased the new sim card it comes w/ a automatic $10 renewal every 30days for 3months which means no cell bill for me for the next three months because like i said earlier i hardly use it and when i do its after 7p (lol). at the most for the next 3months $10 does'nt look so bad .

Recycled numbers,14 calls from Target collection in 2 days,calls from collection attorneys, obscene text,, all to the previous number holder, security sucks.. stolen acct and all minutes stolen twice in 2 months,,customer service ( no speaky english so good) sucks,,,,Local store personal great,, customer service even hung up on them,, took trips and several hours each time,,,,,Foreign company in US to extract dollars Do you home work I didn't , lot of sites Tmobilefraud.com is huge and google is loaded
http://www.google.com/search?hl=en&q=tmobile+sucke&aq=f&oq=&aqi=

Before getting a pre-paid cell phone service, I reviewed all the providers and chose T-Mobile based on that information. I got my first T-Mobile phone on 4/1/08 and bought 1,000 minutes. I was very pleased with the service until I lost my phone during a long trip. I ordered a new phone on 7/16/09 and had it sent to me in Cody, WY. I called to have it activated and was assured that it was done. However, I have not had phone service at all with the new phone. I have called customer service and chatted online with them several times. On 8/15/09 I visited a T-Mobile store in Spokane, WA, where Nick installed a new SIM card. He made a test call and said it was working fine. NOT!! I went back that afternoon and he installed another SIM card. He called customer service to have it activated and spoke with a supervisor. The supervisor placed a work order at high priority and stated that I should have service within 24 hours. However, after more than a month, I STILL do not have phone service as of this writing (8/16/09). That is the poorest "service" I have ever had!

Reps:No hablamos mas english and understand even less....as I wrote in my memior letter in Apacolypse Now - drop the bomb, wipe them all out!!

For those who keep saying they wish that they could use a more "upscaled" phone than the ones provided, you can. In fact, you can use ANY unlocked GMS phone on T-Mobile's prepaid service, you just have to pay full price for the phone. I'm currently using T-Mobile's Samsung Memoir. I purchased it on eBay for $425 (yes, I know, that's a lot of money). Anyway, as for TM's prepaid service itself, I was OK with their service for 3 years. I changed my phone number last month and, now, I have to constantly check my minutes. I'm on the Pay As You Go plan. Every time I refill, 60 minutes mysteriously disappears from my account. I had to call T-Mobile TWICE so they could fix it.

I bought a PrePaid T109.. The charger was defective and it damaged the phone...T Mobile tried to accuse me of abusing the phone, they claimed I had a spike and my complaint was with my Electric Provider..GIMME A BEAK ! The Charger was clearly defective

Bought T Mobile Prepaid in 2007..it did not work, took it back to T mobile next day and they told me I had to contact the Manufacturer, I had to mail the phone back and eight weeks later, I received a non working refurbished phone..I had five refurbished phones in 18 months...finally bought a new one as I had 2000 minutes...new phone stopped working ..it seems the charger burned out the phone as it was defective..Sim card was damaged and I lost all my minutes

I have had the plan for a month and already the nokia 2760 mini display is not working. When ever I make a call, the caller id is wrong(shows someone else's id) and when someone tries to call me they offen get directed elsewhere. I have called CS a large number of times and have had helpdesk tickets generated a number of times and is still not resolved. The phone is going back today.

I've had my prepaid service 8 months and still have $50 left of my original $100. It's great, certainly much better than a contract which I had at one time and paid about $35 to $40 a month. I find dialing #999# to check on my balance very convenient and have never had a need to call customer service. My Nokia 2760 is a neat little phone, but sometimes I think I'd like one of the more upscale phones, but they're not available to prepaid (probably just as well). Thanks to TM for simplifying my phone service.

Not perfect but about the best prepaid service you can get in the US in my experience. If you don't use enough minutes to warrant a post pay plan its fine. Their CS sucks just as bad as all the other cell providers.