you can be in the heart of a city and tmobile wont work

As a former long term customer of Tracfone, I've found T-Mobile pricing to be roughly half that of Tracfone for a prepaid service. Tacfone offers 400 minutes over one year and T-Mobile offers 1000 minutes. Roughly the same cost.

If you're using a prepaid phone, check out T-Mobiles "Simple Pricing" plan.

See my review of Tracfone under their listing.

If T Mo's prepaid service is anything like its post paid service, then you need to RUN, not walk away from T Mo. I'm currently on a no contract plan but will be dropping them after only 4 months due to extremely poor coverage. They paint their coverage areas with an extremely wide brush that doesn't come close to their actual coverage. When I called cs about the coverage problem, I was told that they would have their techs check it out and repair as necessary. Well, they did one heck of a job! Now the area where I barely had service before I called nas exactly no service! Nice repair job, T Mo! My suggestion to anyone considering T Mo is that you go to T Mos website and check the customer reviews under connection problems. Seems that T Mo service has been going steadily downhill for awhile now.
Bottom line is STAY AWAY FROM T MOBILE!!!

you can have any phone made prepaid, i recently did the $50 unlimited with a blackberry and it works fine (:

We have the Tmobile prepaid, where you buy the 100.00 card, receive 1150 minutes, and then can keep any minutes if you purchase more airtime before the 1 year expires. I am not a big phone user. Less than 10 minutes a week, really. This plan works for us, coverage is usually pretty OK. We are low maintenance users, do not call the call centers, do not need any special services, etc. I think that overall, I spend 5-6 dollars per month to be able to have cell phone access. Great plan for low minute users. Big time talkers, not so much.

Beware of the disappearing minutes! We used to have two prepaid phones with T-mobile. The phones will use up the minutes without the users touching the phone. Yes, they disappear like that. We called t-mobile to fix the problem too many times and just finally gave up.

T-mobile is really messed-up. They used to have free T-Zones that included ESPN, CNN and ABC. Now, the only thing left is ABC News and that only works part of the time.

I have an "open" Blackberry and when I try to use it at a hotspot with the T-Mobil SIMM card in, with the "radio" off and wifi on, T-Mobile takes the phone over and says I can't use the internet with my plan. I need to physically REMOVE THE SIMM CARD to make this go away.

Finally, the U.S Government should look into consumer fraud by T-Mobile. For example, if you are a Gold member, your calls are 10 cents a minute. If my balance is $15.00, it may say I only have 92 minutes of talk time. That's over 15 cents/minute -- a consumer fraud if you ask me.

There are times I'll talk for 10 minutes and it seems they take $5.00 for the call. In any case, I have another phone with AT&T and I'm really happy with that. Unlimited anywhere for $3.00 on days I use it... Sure beats $5.00 to call for 10 minutes.

In my opinion, T-Mobile = Scam

Have used the basic prepaid for a year with no problem except spotty coverage in some areas. But I knew that coming in as T-mobile is the smallest of the big 4. Had to deal with customer service and return an accessory that I ordered by mistake and they were very responsive. I bought the $100 /1000 minute package up front and they seemed to keep giving me bonus minutes that I didn't expect. I'm now about do my first refill so this couldn't be simpler or cheaper.

I do wish they tracked your calls and gave you a record. I made a few call to Europe from an airport and am curious how much they cost. Still glad they went through seamlessly and crystal clear.

I'd give "0" stars if I could. I was charged twice when trying to put minutes on my phone via the internet. First transaction said it "didn't authorize", so I put through a second transaction. Now both went through and I was charged twice as much. I was transferred several times from customer rep to customer rep. I was on hold for 30 min. before anyone answered my call.

custpmer service was fine they spoke english and check to make sure it worked here and it did hotspot roaming but no roaming on 15$amonth unlimited texting,net10 unlimited is a joke,prepaid debit card or unlimited talk and text.picture messenges,

The worst ever,

I tried to change my account type from flexi to prepaid for 10days, and meanwhile my account type is suspended then they did not process it and said that I have pay and then them may!? change my account type while keeping my phone number...I got really pissed off from T-mobile everytime I talked with customer care I heard different explanations, I am throwing this fuxxing sim card and will never use T-mobile again in my life...

I've used T-Mobile prepaid for a couple of years. As long as I used it as a backup only it was fine; as soon as I started depending on it as a primary phone it got way too expensive, even at the 10c/minute rate. I'd recommend it for backup or light use only. I also found that their customer service, which used to be convenient and helpful, has become very poor: I have been unable to speak to a human, and the robot isn't programmed to answer what I need to know. They need to add a way to contact them by email; if there is one I haven't been able to find it. Trying to deal with their website is totally frustrating.

I have been using T Mobile to go prepaid for about 5 years. We live in Southeastern MA between Boston and Providence RI. My husband sometimes has trouble getting service while on his commuter train, but other than that, this has been a really economical way to do cell service. We are not big cell users and do not text etc. so did not need thousands of minutes a month. We have three phones in the family with really very little problems. My 1000 minutes just lasted me 7 months and my husband's will last a whole year. It works for us!

i have the prepaid unlimited with t mobile for a week now and has been great, i recommend it!!

Picked their prepaid service because of the apparent coverage map for southern IL (right across river from St Louis). I bought the phone plus $100 card to get the 1 yr service. Activated this morning. Coverage map is a lie. Their idea of a "good" reception zone is "good luck getting any reception" zone. I will now go out and buy another phone and service and chalk it up to another of life's lessons. Wish I had come across this review site earlier

I been using the prepaid for years. I put $100 on it and it last me almost the whole year. Tmobile texts me warnings about the expiration date, so I refill before that date and all my minutes roll over.

The best place to buy these phones is at Costco. They will do all the set up and often have discounts on the phone.

For my current phone, I paid $60 at Costco and got a a $25card with it!

I manage about 5 prepaid T-mobile phones for my immediate family members and friends. T-mobile has deducted all the minutes from two of the phones to ZERO within a 45 day period. I know both users only used the phone very cautiously and they seldom use the phone except during emergency. T-mobile is not giving me any explanation. The first one maybe a mistake but TWO phone accounts went to ZERO balance? Come on. I think T-mobile is getting to be a bunch of crooks.

im about to get tmobie prepaid, unlimited. i just wanna know can you put the sim card in a different tmobile phone.? or do you have to keep the same ugly phone.

I do not recommend buying TMobile Prepaid under any circumstances. I recently did and had one of the worst experiences I've ever had. I bought the Prepaid Phone and $100 card directly from TMobile. It took me 1 1/2 hours to activate the phone and then the phone key pad would not unlock. I send back the phone and card and they will only refund me for the phone and I'm out the $100 for the card. I am totally disgusting with TMobile. DO NOT BUY TMOBILE!!!!!!

Hi,
I just bought a T-mobile prepaid phone, I put the sim card but now I don't know what I have to do, I know I have something to do with the numbers but what? could you help me please?

First thing you need to know is that T-Mobile does NOT care about you. They have no consideration or compassion - they just want your money. I was a loyal customer for years. Today I went online to charge my phone as I've done over 20 times. The website had an error and my card was charged, but the minutes didn't get credited. Tried the online chat - couldn't help. Tried talking to Levi, Brian (0527), Yalita (1005) and Emanuel (12578). Everyone had a different story, but after over 1 hour the bottom line was "FU customer" call your credit card company to dispute the charge. We won't help you and could care less if we have wasted an hour of your time. My wife has Straight Talk. Moving there now! T-Mobile sucks!

MY Samsong gravity turns off when i slide it or just leave it sitting for a few minutes or if it bangs against something not my recommendation that you get it!

Anybody notice that you can't use many of the existing features on your phone if you have prepaid with T-Mobile instead of contract? For instance, you can't adjust it to call forward after the number of seconds of your choosing (your stuck with 20 secs), nor can you have a call forwarded to a number other than the voice mail number. I find this most annoying, as I'd often like a shorter or longer ring time, AND often prefer that the ring forward to my home phone number rather than to voice mail. These feature ARE on the phone, but you can't use them (the big STOP sign comes up) if you try to activate these features. Anybody else have similar experiences where everyday setting features like these can't be used if you're on prepaid? Also, they don't make it clear that if you haven't used your 1000 minutes in a year, you only have to buy a $10 refill card to keep ALL your minutes going for another year. This seems to be a pretty well-kept secret.

What a nightmare. I got a prepaid phone # and immediately started getting phone calls from a message center which clogged up my voicemail. I called t-mobile who said that they would block the #. I also blocked the # on my own. Unfortunately I continued to get phone calls. I finally had to change my phone #. Then I was told that I was charged for all of the voice mail messages which is well over 40 minutes of calls. When I asked for reimbursement, I was declined. Crappy customer service and a rip-off. I am going back to verizon.

This prepaid service has dead zones where your phone does not work in Illinois.

Just looked at the T-Mobile site and they have only 4 prepaid phones. How old is your review?

pooooor customer service, never buy!

I had T mobile prepaid for years with no problems, however, I just recently had to change my phone number and called customer service to do it. My phone was frozen for weeks. I called customer support every day and they kept giving me the run around. I had a hundred dollars on the phone and now I have nothing. Somehow....someone stole my minutes. I will never do business with T mobile again.

I have been a loyal T-Mobile customer since 2005. I had been satisfied with their customer service & service until recently. I called to get help about minutes being deducted from my phone that were not & could not have been made from my phone. The rep transferred me to tech support who then transferred me back to a customer service rep. who took an alternate number from me & told me to "please hold" then hung up but never called me back. This happened twice. Finally when I called back to talk with another rep they told me all the calls appear to be legitimate and that they could do nothing for me. Done with T-Mobile for good now. T-Mobile isn't what it used to be and they are now really just a bunch of crooks!!!

Most economical per minute pre-paid calling plan available - if you buy $100 calling card. The $100 equals 83 minutes per month for 12 months calling time at just 10 cents/minute. I have found reception pretty good wherever I go, however, at home I get only 1 bar because the cell tower is over a hill from our house with trees for obstruction. We have had 2 plans for over 3 years and are quite happy with them.

When we ran a phone through the washing machine, I went to the local mall T-M kiosk and in a few minutes they transferred my number to a new phone & I was on my way.

Poor reception pretty much everywhere. Went to TMobile store and CSR tells me that their service sucks! Nice. Be sure to check that you get service before you buy, no point paying .10 a minute for something that doesn't work!
I'm switching to a different carrier and so is everyone in my family since we only use PPD.

how come this concept of "money with expiration date" goes unchallenged by consumer groups and government? like, you pay them money before using any services, they can use your money right away, and if you forfeit using their services you also forefeit your money! i call this highway robbery!

I've had T-Mobile prepaid for several years. You really can't beat the $100 refill for 1000 mins with a one year expiration date. And you can access some useful web sites...not bad for being free. I've traveled extensively and found the service to be about as good as other carriers I've had. The reception inside some buildings can be bad, but that is a function of the service being GSM. But the tradeoff is you can buy a new prepaid phone, stick your GSM chip in it and be ready to go. And your phonebook comes over too!

I am a light cell phone user. I bought a tmobile phone and 1000 minutes for a hundred bucks, good for a year. The problem is tmobile service coverage is the pits. I could never rely on the phone where I live and where I traveled. Their coverage maps are a total lie. Also, the roaming was to be included at no additional cost but t-mobile turned it off. Often I would have 5 bars and get message emergency calls only. I now have tracfone and it is nice to actually be able to use the phone. Not so with tmobile. Why they are still in business I cannot understand.

it was ok but pretty lame if u ask meh but its still a phone lol ...............i wont a new 1 lookin out for iny that are new.........lol

eh its pretty good if you have no choice but after a while this phone kills your thumbs my thumbs now have indents the set up of the phone is annoying though the flashlight on it is tacky but pretty handy :)

okay my mom got me 1000 minutes on my samsung gravity and i used about 200 minutes. my mom said she was gonna get me more minutes next year, so i thought it was a pretty good deal so i decided to limit my time. anyways, i was taking an iq test cuz i had to for my school and stuff and to get the results i had to agree to the terms of service and give your phone #. so i did and they sent me a text with my pin number and then they sent me FOUR FREAKIN' ADVERTISEMENTS THAT TOOK 100 MINUTES OFF JUST FOR RECIEVING THEM AND NOT EVEN READING THEM!!! I HATE THIS SERVICE SO FREAKIN' MUCH!!! so now i have 326 minutes whereas i used to have 826 minutes just yesterday. THANK YOU TMOBILE THANK YOU SO FREAKIN' MUCH!!

SIGNED, VERY ANNOYED AND ABSOLUTELY HATES TMOBILE.

PS, i had to choose 1 star but it really deserves negative infinity stars.

T-Mobile is the best kept secret. I've been with them since they were VoiceStream on the family plan /$60 per month/ but last few years went on prepaid for $8 per month. You can't go wrong with that.

This has been the absolute worst company that I have ever dealt with. The customer service is horrible, the management is awful, and the compassion from the entire company is despicable. Starting with Lou ID# 0955170 "Coach Floor Supervisor" call center #9 will put you on hold until you run out of patience so you call another call center which in return will place you on hold again. I started this whole process a few weeks ago for my grandmother. The family bought her a pre-paid T Mobile phone which cost roughly $20 and I personally set up with $10 so she could have a way to contact her family in case of an emergency, she made one phone call, the phone went into security mode and could not access the phone from there. I called customer service and "they" including upper management admitted to having a software malfunction with in the phones software and advised me to send the $20 phone back at my expense. Which we gladly did. A couple of weeks later we get the new phone with no battery, sim card, or back. We spent many of hours trying to resolve this matter with nothing but laughter in the background of the phone conversation. And an offer of a $45 credit which will expire if you don't use it in a certain amount of time. Meanwhile we have no phone and no compassion as a pre paid user. I know this because I know of a large company that has an extensive line of phones dating back to the Nextel era that have been advised to change providers upon my request. Just because you don't have an account, you should NOT be treated the way that my grandmother has been treated for being a pre paid phone holder. I rest my peace!!! God bless and hope that those that read this follow this lead.... Its just not right and does not have any common since backing it....

If I could give them no stars or negative stars then I would. There is no such thing as a $50.00 unlimited plan from T-Mobile. More like $70.00+ and with a smartphone it's $99.00. I'm changing services right now. The only thing good about T-Mobile is their customer service. They are polite & someone is always there to assist you & talk you through whatever your problem may be but it's way too expensive to be a prepaid plan. You may as well have a contract with them if you're going to be paying so much for a PRE-PAID plan.

The new $15 unlimited text prepaid plan from t-mobile is their best kept secret! I actually called t-mobile today and they told me about the $50/mo prepaid plan, but not this one.
It's perfect! I don't have to ignore texts anymore b/c of 10 cent to send, or spend $100 just to get 10 cent minutes!

jst got the new $15 unlimited text,vid,pic messaging plan with 10cent a min for all calls.ITS A GREAT PRICE AND PLAN for those who text alot an dont call much

While being in the US for 1 week visit, i bought a T mobile prepaid sim card and this is where the disaster started. the coverage is not as good as expected. while doing the refill over the internet, my credit card was charged twice although I didnt get any penny as a recharge. Calling the customer service to report the porblem, they listen, transfer your call to technical support, they listen, then they refer you to refill division, then you repeat the same story on and on and on... until they tell you call your bank to stop the transaction. THEY ARE REALLY SO PROFESSIONAL!!

get tmobiles prepaid $50 unlimited talk/text including email, plus roaming

T-mobile is the Best! $100 for 1000 min that last 1 whole year!!! Hey, that's only $8/month!!! I've been using t-mobile for 5 years!

They STOLE $60 from my account! If you don't top up EVERY month they DELETE whatever money is in there! CROOKS! SCOUNDRELS! Virgin mobile gives you 3 months to top up as a comparison and has MUCH better coverage. This one is a no brainer folks. Don't go near tmobile!!!!!!!!!!!!!!!!!

Good phone at a good price. But you cannot access your actual calls but have to "trust" them that their calculations are correct. Service calls take interminable amounts of time and they don't make it easy to talk to a real person when you don't fit their cookie cutter options.

So, after being on hold for about 30 min, a supervisor finally picked up. He told me that each of the three legs of the trip will only take 3-5 days as opposed to 3-7 and that they could give me another $30 service plan on the new phone once it arrives. When he picked up, he had no idea who I was or what my story was; he received no information from the person I called before him.

So, aside from spending over 75 minutes on the phone, I will be out of a phone for about 2 weeks, but at least I will not have to lose the money I will lose in airtime as the clock ticks down on my contract.

I am looking for a prepaid phone and travel some. Does T-mobile have good coverage? Does it roam so I don't lose the call or will the call drop?

Much less than meets the eye.
Pros slick ads and storefronts

Cons: Much smaller service area for prepaid than for other T-Mobile plans. Possibly the worst method for taking credit cards over the phone in the world. Want to feel like a suspect? Try to do business with T-Mobile.