Overview

SunCom is a regional wireless provider that services the southeastern United States and parts of the Caribbean. They have been in business since 1999, and were recently acquired by T-Mobile.

Pros: Affordable plans and a vast national coverage network.

Cons: Their website can be confusing to navigate at times, and they border on giving too many choices, which can be confusing to someone looking for simply the lowest rate.



Detailed Provider Information

Plans: SunCom offers a pay-as-you-go rate of 10 cents per minute. Refills can be purchased in 10, 20, 40, 60, or 100 dollar increments. A daily access fee of 10 cents applies. An unlimited nights program is also available for 75 cents per day. This covers calls between 9 p.m. and 6 a.m. A bundle of unlimited nights and unlimited text messages is available for $1.25 per day. Night calls are only unlimited if made from within the SunCom network. They also feature an unlimited calling plan for $69.99 per month.


Customer Service: SunCom customer service can be reached by email or a toll free number during normal business hours. Subscribers can reach customer service by dialing 611 from their handset.


Credit Check: None


Contract: None


Payment Options: You can pay for your SunCom services through their website, by phone, or at an authorized retailer.


Text and Picture Messaging: The standard rate for text and picture messages is 15 cents per sent message, and 5 cents per received message. With the unlimited plan, you can purchase 400 messages for 5 dollars, 1000 messages for 10 dollars, or unlimited messages for 15 dollars. The pay-as-you-go plan offers the option of paying 75 cents a day for unlimited messaging.


Data Plans: SunCom offers mobile web for 1 cent per KB of data. BlackBerry data plans are are supported. The local plan is 20 dollars per month, with a roaming rate of 1 cent per KB. The national plan is 45 dollars per month with no roaming charges.


Downloadables: Music, including ringtones and Napster Mobile, games, graphics, and more are available for varying rates.


International Calling: International calling is available at varying rates. See the website for rates to specific countries.


Roaming Charges: There are no roaming fees for SunCom's pay-as-you-go plan. Roaming with the unlimited plan incurs a charge of 10 cents per minute.


Calling Features: Caller ID, call waiting, call forwarding, 3 way calling, and voicemail are included at no additional charge.


Activation Fee: SunCom's unlimited services require a $50 activation fee. There is no activation fee for pay-as-you-go.


Nationwide Long Distance: Nationwide long distance is available at no additional cost.


411 Calls: Directory assistance is available for $1.50 per call. The unlimited plan offers 5 directory assistance calls for 3 dollars, or 10 directory assistance calls for 5 dollars.


Earliest Minute Expiration: SunCom pay-as-you-go minutes expire according to the denomination in which they were bought. A 10 dollar card expires in 15 days. A 20 dollar card expires in 30 days, a 40 dollar card in 60 days, a 60 dollar card in 90 days, and a 100 dollar card last for a full year.


911 Calls: Yes.


Phones: SunCom offers a different selection of phones for its unlimited and pay-as-you-go plans. Eight phones are available for pay-as-you-go, ranging from $39.99 to $239.99. The unlimited plan has a number of free phones, and have devices ranging up to $249.99


Some Available Cell Models:

Motorola KRZR (shown)
Nokia 2760
Sony Ericsson W580
Nokia 6300
Samsung x506


Coverage Map: View the SunCom prepaid coverage map.

Shop for deals on SunCom prepaid phones and plans

Visit the official SunCom Wireless website

Write a review