Ported over our first phone (Samsung R451C) last night from Sprint. Took less than one hour to port the number over and for the phone to become functional. No problems with anything. Everything is working: voice, text, data. Quality is as good as or better than what we had from Sprint. I am moving our other phone over just as soon as the contract is up.

This wireless service is nothing but bad. The most exspensive phone (99$) is not too user friendly. It's hard to understand what people are saying. The customer service is horrible. You have to keep calling back for help if you have an issue. Straight Talk claims that it will transfer your number over from a different service. I lost my number in the process. I was told I will not get my number back because it was terminated. So I lost my phone number and the 33.00$ that I was told will not be refunded to me. There are no refunds for minutes even if your unsatisfied with service! Spend your money elsewhere! You get what you pay for!

My whole family moved over to this plan to save money over AT@T. So far we really love the phones, r451c, and everything works fine. The only problem was porting over grandmas phone (lg220), her number was entered incorrectly and they stole the number from someones active line! We got that cleared up after about 90minutes on the phone. The lady got her number back too (she had it for 10 yrs). I'm only giving 3 stars since they don't have the best phone selection and the customer service, while not the worst, is not the best. They kept trying to get me to just buy another card to fix my problem..ugh.
I'm just happy to be saving over 100 a month.

I switched from Tracfone to Staight Talk.

Everyone in my family has been using Tracfone for about 4 years now and has been a good service.

I found that ST is owned by Tracfone so I expected the same.

I had the Tracfone Motorola W376g and bought the Straight Talk LG290C. Very nice features compared to my last phone! My daughter purchased the Samsung and besides having the keyboard, I was disappointed with the lack of features compared to my LG. She bought it just for the sake of the keybord, so she is happy with it.

I had no issues transferring my Tracfone # to my ST phone.

I like the ST plan better because I was paying $40.00 a month for 450 minutes with Tracfone, and now I'm getting Web, 1000 text's, and 1000 minutes with the $30.00 plan from ST.

The only issue I am having is getting ringtones and graphics from the ST website. I can log on and buy the latter, but for some reason they do not come through. I have purchased them and my bank statement shows I have been charged, but ST cannot seem to figure out why I have not recieved the ringtones and graphics.

I have read some of the other reviews and have noticed some asking about removing the pre recorded message about time remaining when you place a call. (you don't get this message with the unlimited plan). I called ST Corp @ 1-800-876-5753 and they removed it in 2 minutes.

Also, someone was asking about the word "Home" on the main screen being removed. I also asked ST about this and they said it could not be removed because that is your status indicator that tells you if you are in "Home" or "Roam" mode.

All in all, I am very pleased with ST and their customer service.

I'm intersted in purchasing this.. I just wish that I could keep my samsung gravity.. it is almost identical to the samsung r451c. is there a reason why only 3 crappy phones are available and why we can't convert one?

I purchased the Samsung phone at the end of October 2009 and I am pleased with Straight Talk's calling plans & the coverage area. The phone however had a problem connecting to the web and it took 3 calls to the support line over 19 days to correct the problem. On the third call, I decided to call during the morning (9am central) hours and that is when the best people were able to correct the issue. (for the ST peps my support ref #'s: 1015093603/1015271354).

@Jeri. From their website I go to "check your balance", you don't even have to sign in, (which is wierd). It asks you to put in your cell number and then it pops up, minutes, texts and data remaining, plus the date your service ends.

I have been a tracfone user for years...bought a ST and decided after reading reviews that it would just be easier to activate it and get a new phone number. Well two new phone numbers later the phone works great. Seems to have better coverage then my Tracfone. Can't download graphics but have bought several ringtones with no problems. Does anyone know what is going on with the website? I have no idea how much time I have left on my phone. Customer Service just keeps telling me to call back. Great way to get me to purchase the $45.00 plan.

If you can't get good reseption in your area you lose the 35.00 or 45.00 dollars spent to activate your phone. They don't tell you that until after you activate. They don't care that they rip you off.

i cant wait im getting the phone this december and i am pretty excited about it

Wow! I just got off the phone with CS in Sri Lanka or Egypt. Website said it was under contruction and I'd need to call CS to activate my new phone. Not good. I was unable to get the nice CS to understand that I wanted to port my old number to ST. My phone was activated, but with a new number. I was told to call CS during business hours next day to try to retrieve my old pnone number. Wish me luck. Please!!

The support people with their dilect and saying ok after every sentence is horrible. Three phone calls later and aI am still not activated. I am taking this phone back for a refund!

Re: texts incoming. I have my Samsung 451 set with pictures for caller ID. However, when they send me a message, it just says "text, read now, read later", no picture. Does anyone know how to get the picture up for incoming text or does this phone not do that?

no problem with excelent customer service. nice connection and very good price. I don't know why thes people have problem all time..

excelent service its use varaizon line so nice connection and very good and first customer service

Still contemplating switching to ST. Can I use a currently unlocked phone I own with a ST month to month service?

Ordered the R451 at their website because the Walmart site said it wasn't sold in stores. Of course the next day I actually went to a store and there it was, grrr! It showed up 3 days later and I did the activation thing including asking for my old number to be ported over from Virgin Mobile. That didn't go very smoothly and required 2 calls to CS. So 2 days later everything was working fine and I was happy as a clam, finally I had a cell that worked everywhere I went! Then suddenly 4 days later I stop recieving text messages from anyone outside the verizon network. I was able to send them fine but not recieve (I tryed from Sprint, ATT, and VM phones). So I contacted CS and they of course blamed it on the "other phone", I courteously asked them not to be ridiculous since I was certain that they couldn't all be busted. They "escalated it to corporate" and gave me a contact number. Well after 3 more calls , the last one 2 hours long, I gave up and got a new number. I have a funny feeling that the problem liesin Verizon's system. The number I was using had started as a regular Verizon phone about 8 years ago, it was switched to Verizon's pre-Paid service 2 years later and then switched to Virgin Mobile a year or so after that. It makes me wonder if there wasn't some remnant of my old verizon info getting in the way. Any way they re-activated my phone with teh new number, including resetting my end of service and minutes back to as if it were a brand new account. Everything is working fine now , hopefully it stays that way!

My patience has run out. I just ported my number to Page Plus and I took my ST phone and gleefuly smashed it with a hammer: actually quite relieving. Nothing but problems in 5 months. Use Page Plus or PlatinumTel as they employ CS in the US. They give back to the economy.

It works great! After you learn about the plan and how it all works I think it's worth it. Bottom line is we are saving a lot of money.

I wish I would have never ported my # to Straight-Talk. They not only gave me a new# , but I have been on the phone for 8 hours with them trying to retrieve my old # i had for 5 years. If I am ever able to get old # back , I am done with them for good, they suck.

walmart exchanged phone, charged it up, tried to activate SAME PROBLEM. called CS..said they were having problems getting the Samsung to work in my areas???? So..they are sending me a razor...thinking about just giving up. ARGGGGGHHHH

I love my cell but how in the hell do u get a promo code to download?! Everyone loves ringtones and why wasn't this worked properly into the straight talk agreement?

Bought and activated phone on 11/13/09. Took about 1/2 hour to get everything set up online and service going. Called customer service to ask a question and had about a 5 minute wait. They were very helpful. I have used the phone in 10 different states so far and no problems with making or recieving calls. They use Verizon towers which is supposed to be the best wireless coverage in the industry. So far no problems and about $40 a month savings. Thank God for ST I can keep in touch with loved ones when I'm away from home.

i ported my number a few days ago and they billed my credit card (although it still says 'pending') and i've called C.S. twice to find out why the phone says i don't have enough money on my account to make a call. They keep saying to call back the next day...They are polite on the phone and come back to you every two mins you are on hold, but only to ask if they can continue to put you on hold. So right now, i'm not impressed by their porting. And i haven't even gotten to the web issues you mention above.

If you want to learn more about R451C just log on to http://pbush14.wordpress.com/2009/11/17/samsung-r451c-review-part-3/

Hi Joanna! not 100% sure but I don't think it's capable of multi-text messaging coz even a text msg from the bank got some text missing since its more than 160 characters

I bought the SAMSUNG R451C, I activated the phone online. I choose to use my current cell phone number and I was given a five digit number to enter into my phone for activation. I enter the number and was prompted to contact the phone provider. I was connected to someone who could not speak English clearly and could not understand my problem. The only thing I could understand that she said is they will call me when they are able to activate my phone. ummmmm.

I just received the Motorola Razr today and the ST people can't seem to activate it. I agree with the CS complaints, I first called from another cell phone and got tons of static and couldn't understand the rep. I asked her to call me back on my landline and she said she could not do it. I called again from the landline, still the language barrier (different rep) and my phone still isn't activated. I also tried to switch from a 612 to a 651 number and they said they have no 651 numbers available. I was so excited, now I am just frustrated.

Has anyone had any luck downloading ringtones to there phone. Keep calling cs for the past month about not able to download them. CUSTOMER SERVICE SUCKS!!

So far it is great, the only issue I have is the Bluetooth doesn't work properly with the car....yet....other people I know have had issues with their Samsung phones and their vehicle's bluetooth, so I am confident once I call the customer service number (thats why I am here at the moment...to get the number) all will be resolved....either way, this is a great deal and the phone is great.

@Matt.... sorry I can't be more help. Did you get a text sent to your phone with a web link from mytinyphone? All I can say is open up the text and click whatever options it gives you, or... if you can see the website address, go straight to a web page and type it in. Sorry I can't help more.

For others, mytinyphone.com sends links to the Samsung qwerty phone and the download is easy.

Stars should be minus (-) 100
ST is horrible, horrible; I have had two in the last 4 weeks still have no service;now I think it is because CS activated phone both times, I have talked to ST no less than 50 times the phone is going back to WM today, everybody will know how I hate ST

I wish there was something lower than one star here. I think that this is a sham service, set up to get more people to use TracPhone. I do not like the customer service. I had to call several times to get someone I could actually understand. And to get a refund of the air time card you have to send in the card, receipt, serial number of the phone, and a letter explaining why you want a refund. That is completely stupid in my opinion.

I don't understand the Data counter/txts messages. The $30 plan is supposed to include 1000 txt/pic text but pic text appear to use DATA. Also, I used up quite a bit just trying to check if yahoo was up and running yet. The main reason I need web is to check email. Just my luck I have a yahoo account.

To Bob Devon..the straighttalk service will not let you do international texting. I use www.ipipi.com. It is a relay service that I have found works well and is inexpensive. It will let you both send and receive intl texts to your phone. hope this helps. :)

Ordered the Samsung, activated the phone no problem thru straight talk's website. Was working in 5 minutes. Texted everyone, all good except for international texting, that doesn't seem to work. Was roaming and got a Verizon message saying I had to use area code, no problem, did that worked fine. No extra charges. Straight 45$/month. Was able to use FACEBOOK just fine, you just need to manually add it to your favorite websites in the phone's browser. I am very satisfied for what I paid for it. ANyone who can't figure out how to use this phone and service is a moron.

@Matt... look at two entries below yours. I have the samsung but it should be the same way with your phone. Verizon carrier, your phone number, then click "send as a web link". They will text you back. Whether your phone has an "extract" I don't know, but you do have to go to their weblink and do save etc...

Does anyone know how to use mytinyphone.com with the Straight Talk RAZR v3a?

@La Isla Bonita... any luck with the multi-text message yet?? It's not a deal breaker for me, I just have to shorten texts or physically send two.

Regarding ringtones... I bluetoothed with my old phone and they all transferred fine. I also went to mytinyphone.com and got free tones sent to my new phone. Trial and error, couldn't receive the ringtone as attachment but you can click "send as weblink". When the text comes in, open it, click options and "extract" and it goes straight to their weblink. Just click save and it goes straight to ringtones.

I had previously been testing data usage but now I reply to emails from my couch and check FB etc... and I'm only up to 4546kb and I've had the phone 14 days. I've also received pic and voice messages which have used my data.

I just got the lg phone the one that slides up i forgot the name but anyways is there any way i can get the word HOME off the front screen if fine but i would really like to remove that!! And so far i like the phone it works where i live unlike alot of the other networks :/ ......

Want to ABSOLUTELY avoid hassles on Straight Talk?
1)Buy only the LG200c which has no browser. Guaranteed way to avoid no web working hassles.
2)Buy from Walmart at a real store or have them send the phone you want to one from their website to a local store, NOT Straight Talk website. Walmart will usually give you a return option if it is withing a reasonable amount of time.
3)DO NOT call standard customer service. Call either Tracfone Executive Resolutions during business hours or Elston ST/Trac super rep.Google them.
4)DO NOT PORT. Just get a new number. Porting can really screw things up.
5)If nothing works, port over to Page Plus which has a better plan then the ST $30 plan (Page Plus gives you 1200 minutes/1200 mms/texts/50 megs) and a $40 plan that has unlimited talk/text/20 megs web and use your Straight Talk phone there. It will work in at least talk/text. See suggestion number one.

I have had it a week and lake it very much, works great here,

Okay, these guys block attachments on SMS messages and you cannot save mp3 content to your phone. So, they lock it out so that you have to buy their ring tones which don't work. Scam!!!

I purchased a Samsung R451C at Walmart along with a $30 Straight Talk card on October 28. I registered my serial number and activated the phone the same day with ST customer service. The phone has been a pleasure and works in every way that is advertised. Have had no problems with pictures (taking, sending, receiving) or using a micro SD card (4gb) for music. As others note, the web is very slow, but hey, it works for as much as I expect from the package. Gmail works fine. My experience with CS on several occasions has been good - usually have access to a live person within minutes. My opinion of CS is that they are at least as good as my previous provider and maybe better. Certainly better than most pc vendors, for what it's worth. Overall, phone and 30$ plan are saving me at least 50% on my mobile expenses. Count me as a happy customer.

I bought the Motorazor and I am sorry that I did. The browser wont stay connected and I have been unable to access my Yahoo email for 3 weeks. I get a message that says: HTTP error 502: Bad Gateway. Otherwise ST is a great product. I dont see why anyone would have a gophone with StraightTalk available.

Just wanted to add a little information that I think some ppl will be interested in. I got the unlimited ST service and the 451 phone for the grandson about 2 weeks ago. So far the service has worked perfectly including data and 5 bars everywhere he goes. I wouldn't personally care about ringtones or wallpapers but it seemed to be a big deal for him so I went to newegg.com and ordered an Asus usb to bluetooth adapter for the pc. It cost $13.00 with shipping. We paired the two and now he can send ringtones (.mp3) and wallpapers, (.jpg) to the phone. He uses a free program called mptrim to cut the full mp3's down to about 20 seconds and when he sends them to the phone they go straight into ringtones. He uses google images to find the wallpapers he wants and they go into the images folder on the memory card and can then be set as wallpaper. He now has dozens of rigntones and wallpapers and couldn't be happier with the phone. Hope this helps ppl who are interested in this kind of thing.

called yesterday, somehow the order for my replacement phone got cancelled, he said he could reorder, or I could exchange at Walmart. So off to walmart today...going to talk to them there, and see if I exchange, and it still doesn't work, if I can get a refund. Giving it one more shot.

Hi Joanna!
In sending and receiving pic msgs, it also uses data. So I would suggest u add the Unlimited on ur next redemption

get full bars in my house samsung 451 pretty good phone got voice and text internet fair but for 45 a month ill live with it

Hi humnbird!

Yes u can download real tones.
www.straighttalk.com (Select Mobile Web)