Straight Talk Prepaid Cell Phone Review


Straight Talk, sold primarily through Walmart stores, is a registered trademark of Tracfone. Launched several years ago, the brand is known for bad customer service, excellent coverage and cheap phones. They offer both monthly and pay-as-you-go plans.

Pros: Straight Talk offers a cheap monthly plans which provide ample minutes, data, and messaging limits.

Lowest Price Per Anytime Minute: .03  

Plans: Straight Talk offers a variety of plans with unlimited talk, text and data for heavy users. They also have pay-as-you-go options and several add-ons for things like apps, international minutes and phone protection plans. Read more specifics about Straight Talk Plans. Read more about Straight Talk plans

Customer Service: Straight Talk Customer Service is available 8 a.m. - midnight EST. Their wait times can be a little long, but the auto answer menu can complete functions like refills and activation. Their website also has forms for transferring service, tracking orders, checking balance and more. Click here for Straight Talk Customer Service Number.  

Free Nights: No  

Credit Check: No  

Free Weekends: No  

Contract: None  

Daily Access Fee: No  

Payment Options: Straight Talk services can be purchased on Straight Talk's website at Walmart's website, or at an authorized dealer using cash or credit.  

Text and Picture Messaging: Text and multimedia messages are included in Straight Talk's flat monthly rate. All monthly plans currently include unlimited text and MMS.  

Data Plans: Straight Talk has two different options for data. Their "All You Need" plan includes 100 MB of data. All the other plans include unlimited low speed and 3 GB high speed data. Unlimited plans start at $45 for 30 days.  

Downloads: Ringtones and graphics are available for download from Straight Talk.  

International Calling: They offer an unlimited international plan, which includes unlimited minutes to select international locations, for $60 a month. They also offer a $10 global card to call all international destinations, including international mobile numbers. This card can be combined with any service plan.  

Text Messaging Available: Yes  

Roaming Charges: Straight Talk does not offer roaming, so there are no charges.  

Shop Phones and Plans: Shop for Straight Talk  

Text Messaging Charge For Incoming: No  

Calling Features: voicemail, caller ID  

Unlimited Text Messaging Plan Available: Yes  

Activation Fee: There is no fee to activate your Straight Talk service.  

Nationwide Long Distance: Yes  

Unlimited Plan Available: Yes  

411 Calls: Directory assistance is available at no extra charge  

Earliest Minute Expiration: The 30 dollar plan expires after 30 days. If the minutes and/or messages are used up before expiration, customers can pay 30 dollars to refill.  

911 Calls: 911 calls are available.  

Phones: Straight Talk phones are similar to those offered by parent company Tracfone. They can be purchased through Straight Talk's website, at or at various dealers. Straight Talk also offers iPhone models.  

Standard Calling Features: voicemail, caller ID  

Some Available Cell Models: Samsung S380C, LG Optimus Black, Samsung Galaxy Centura, Huawei Ascend Plus, ZTE Whirl, iPhone 5, Alcatel Onetouch Sonic  

Coverage Map: Straight Talk coverage map  

Latest News: News about Straight Talk  

Cheapest Phone Model: Free with service, or $9.99  

Read Full Review: Straight Talk Review  

Visit Website: Visit Straight Talk  

Activation Guide: Straight Talk APN Settings Guide  
Cheapest Price Per Minute: .03
Unlimited Data Available: Yes
Unlimited Texting Available: Yes
Shop For Deals on Straight Talk Plans and Phones
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Straight Talk Reviews
Average Rating by Users:
View other 1069 Reviews

2 stars of 5 based on 1075 reviews

I have been a Sprint customer for many many years, but I really came to resent locking myself into two year contracts and also finding that I was paying more than DOUBLE what the pre-paid plans were charging. When my latest Sprint contract expired, I purchased a used Android phone on Craigslist and a month's worth of service on SmartTalk to try it out. My thinking was that if I like the service, I would switch my "real" number from Sprint to SmartTalk and say goodbye to Sprint (and their $110/mo charge for my unlimited plan.)

Always have been reliable for me

Straight talk user7/27/2013
I love it i'm using straight talk with iphone 5 and 4s for my wife and work good with out any problem

I love Straight Talk! Costumer service might be a pain, but I haven't really had to deal with them anyway so far.

I was with at&t on iphone 4 for years, switched to Straight Talk months ago and LOVE using my iphone on $45 a month!

Jim B1/31/2012
I LOVE my ST phone and service. After 10 years of ATT and their constantly increasing rates I told them to shove it and tried ST. I bought the cheapest phone in the begining just to see if it was worth it, I eventually upgraded to a slide phone and I am extremely satisfied. I travel all over my state and I never have any problems. As for customer service, I had one problem and I got on FaceBook with ST and they took care of it in a matter of minutes. I chatted directly with a ST rep who took care of the problem - FAST! I'll never be stuck under a damn contract again... and unlimited everything for 45 bucks... you can't beat that!