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STI Mobile Prepaid Cell Phone Review

Overview

STI Mobile is a subsidiary of Telco Group, Inc. which is a privately held long distance company based on New York state who boasts over 80 years of telecom experience.

STI Mobile utilizes the Sprint PCS network for calls, giving you big brand call quality and small brand customer service.

Pros: STI Mobile offers very flexible calling plans and no roaming charges are applicable to the service.

Cons: The lack of roaming support offered by STI Mobile limits calls to the small coverage area provided by the carrier. The carrier also charges 10 cents per minute plus airtime to check voicemail.

Cheapest Price Per Minute: $0.10
Unlimited Data Available: No
Unlimited Texting Available: No
Shop For Deals on STI Mobile Plans and Phones
Visit the Official STI Mobile Website

Lowest Price Per Anytime Minute: $0.10  

Plans: There are four basic plans offered by STI prepaid. Plan one charges you a network access fee of 9 cents per day and offers calls at 8.9 cents per minute at all times. Plan two charges you a network fee of 25 cents per day and offers calls at 7.9 cents per minute anytime. Plan three is more like a traditional plan and includes, unlimited nights and weekends (from 7p.m.) and extra weekday minutes for 15 cents per minute for a fee of $29.99 per month. The fourth and final plan goes for $24.99 per month and includes unlimited nights and weekends but with a 9 p.m. start time and additional minutes billed at 20 cents per minute.  Read more about STI Mobile plans

Customer Service: Customer care and support is available via phone Monday through Sunday from 8:00 a.m. to 1:00a.m. EST. Customer service is also available by dialing *611 from your STi Mobile phone, via email and at dealer locations.  

Free Nights: Unlimited available  

Credit Check: None  

Free Weekends: Unlimited available  

Contract: None  

Daily Access Fee: For some plans, $8.9 or $0.25  

Payment Options: Recharge cards can be purhcased in denominations of 10, 25, and 50 dollars and work like a cash credit to your account, even on plan three which has a monthly fee.  

Text and Picture Messaging: Text messaging is available via STI Mobile and costs 5 cents per message sent or received. Picture messaging is available for 29 cents per day. This fee also includes web browsing.  

Data Plans: STi offers limited web access for 19 cents per day. This includes e-mail and instant messaging through Yahoo. It also includes news services like CNN, ABC News, CBS Sports, and Bloomberg Financial. Web browsing is also available in conjunction with picture messaging for 29 cents per day.  

Downloads: None  

International Calling: STI Mobile does offer international calling. Charges incurred are normal airtime plus an additional per minute fee depending destination of call. Fees range from free to one dollar per minute. You'll want to check with customer care for international calling rates to the destination country you plan to call.  

Text Messaging Available: Yes  

Roaming Charges: No roaming charges because the service does not support roaming. If you leave the coverage area, the phone simply will not work.  

Shop Phones and Plans: Shop for STI Mobile  

Text Messaging Charge For Incoming: Yes  

Calling Features: The only calling feature offered is voicemail at a cost of 10 cents per minute to retrieve messages.  

Unlimited Text Messaging Plan Available: No  

Activation Fee: STI Mobile does charge an activation fee of $4.95.  

Nationwide Long Distance: Long distance calling nationwide is included in the cost of airtime. Long distance calls are treated the same as regular calls.  

Unlimited Plan Available: No  

411 Calls: Directory assistance is available at a cost of 79 cents per call, plus airtime.  

Earliest Minute Expiration: Pay by the minute plans minutes offered with plans one and two do not expire. Minutes that come with plan three expire at the end of each month. Minutes do not rollover.  

911 Calls: Yes  

Phones: All phones offered by STI Mobile are flip phones and most have color screens. Web browsing, PTT, speakerphone, and camera phones are also available. Phones are offered at discount prices providing you start off with 50 to 100 dollars in airtime when signing up, depending on the phone.  

Standard Calling Features: voicemail  

Some Available Cell Models: Sanyo 200 (shown) LG 225  

Coverage Map: STI Mobile Coverage Map  

Cheapest Phone Model: varies  

Read Full Review: STI Mobile Review  

Visit Website: Visit STI Mobile  
Cheapest Price Per Minute: $0.10
Unlimited Data Available: No
Unlimited Texting Available: No
Shop For Deals on STI Mobile Plans and Phones
Visit the Official STI Mobile Website
STI Mobile Reviews
Average Rating by Users:
View other 85 Reviews

3 stars of 5 based on 90 reviews

d flood 12/4/2012
I see a comment below that stated my issue with this company, or one of my issues. I paid $45 for unlimited monthly plan. Month after month the co. was unable to figure how to apply my payment in a timely manner, letting my plan lapse in the meanwhile and charging me FOR THEIR LAPSE. Try talking to their customer service and they tell you its your problem. They won't listen, are rude and finally hung up on me when I cited their own email that confirmed things they denied! it was classic. Another reviewer also cited how rude their customer service is. Amen, friend! The worst. I teach consumer affairs...and would suggest some hard training, and heavy weeding out.

Diane Johnson 11/29/2012
My STI Mobile phone was my very first cell phone and I have been using it for over 8 years now with no problems! I keep thinking about upgrading but after reading all these positive reviews, I am realizing what a deal I have had all these years!

sonia 5/22/2012
I broke my cell phone about 10 days ago, and have been trying to get a new phone without success. I've tried the STI Mobile site, other internet sites, and local stores - CVS, Walgreens, RiteAide, Office Depot, Staples, etc. No one carries them. I called STI and they said they would have the phones in stock in a few weeks. I love my STI Cell Phone. I don't think anyone else has a similar plan, where you get minutes that don't expire, but sadly I may have to get another cell phone from another company, if STI doesn't restock their phones soon. :(

Frankanic 4/27/2012
I have no complaint with the service,the only complaint that I have is the quality of the phones....I have been through a few of them. At the present time I am in need of a new one and everybody is out of stock, and nobody can give me a logical answer.They cannot guess a time zone as to when they will receive these phones.If these phones are selling so much then why couldn't they place this order in advance so they can serve there customers better?

JeanZ 9/1/2011
Terrific value!!! I've had this for about 7 years now with NO problems. If you don't make all that many calls this is an unbeatable value at 9¢ a day and 8.9¢ a minute. Remember, though, you have to make or receive at least 1 call every 60 days -- For me, that's no problem. For a basic, no-frills cell phone for someone who doesn't make many calls and doesn't travel much, STi Mobile has the best deal out there. I wish they had more phones available, but I've managed with the same one for my entire 7 years, and I hope to keep it for several more years.

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Cheapest Price Per Minute: $0.10
Unlimited Data Available: No
Unlimited Texting Available: No
Shop For Deals on STI Mobile Plans and Phones
Visit the Official STI Mobile Website