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STI Mobile Prepaid Cell Phones
Editor Rating
Overview
STI Mobile is a subsidiary of Telco Group, Inc. which is a privately held long distance company based on New York state who boasts over 80 years of telecom experience.
STI Mobile utilizes the Sprint PCS network for calls, giving you big brand call quality and small brand customer service.
Pros: STI Mobile offers very flexible calling plans and no roaming charges are applicable to the service.
Cons: The lack of roaming support offered by STI Mobile limits calls to the small coverage area provided by the carrier. The carrier also charges 10 cents per minute plus airtime to check voicemail.
Detailed Provider Information
Plans: There are four basic plans offered by STI prepaid. Plan one charges you a network access fee of 9 cents per day and offers calls at 8.9 cents per minute at all times. Plan two charges you a network fee of 25 cents per day and offers calls at 7.9 cents per minute anytime. Plan three is more like a traditional plan and includes, unlimited nights and weekends (from 7p.m.) and extra weekday minutes for 15 cents per minute for a fee of $29.99 per month. The fourth and final plan goes for $24.99 per month and includes unlimited nights and weekends but with a 9 p.m. start time and additional minutes billed at 20 cents per minute.
Customer Service: Customer care and support is available via phone Monday through Sunday from 8:00 a.m. to 1:00a.m. EST. Customer service is also available by dialing *611 from your STi Mobile phone, via email and at dealer locations.
Credit Check: None
Contract: None
Payment Options: Recharge cards can be purhcased in denominations of 10, 25, and 50 dollars and work like a cash credit to your account, even on plan three which has a monthly fee.
Text and Picture Messaging: Text messaging is available via STI Mobile and costs 5 cents per message sent or received. Picture messaging is available for 29 cents per day. This fee also includes web browsing.
Data Plans: STi offers limited web access for 19 cents per day. This includes e-mail and instant messaging through Yahoo. It also includes news services like CNN, ABC News, CBS Sports, and Bloomberg Financial. Web browsing is also available in conjunction with picture messaging for 29 cents per day.
Downloadables: None
International Calling: STI Mobile does offer international calling. Charges incurred are normal a irtime plus an additional per minute fee depending destination of call. Fees range from free to one dollar per minute. You'll want to check with customer care for international calling rates to the destination country you plan to call.
Roaming Charges: No roaming charges because the service does not support roaming. If you leave the coverage area, the phone simply will not work.
Calling Features: The only calling feature offered is voicemail at a cost of 10 cents per minute to retrieve messages.
Activation Fee: STI Mobile does charge an activation fee of $4.95.
Nationwide Long Distance: Long distance calling nationwide is included in the cost of airtime. Long distance calls are treated the same as regular calls.
411 Calls: Directory assistance is available at a cost of 79 cents per call, plus airtime.
Earliest Minute Expiration: Pay by the minute plans minutes offered with plans one and two do not expire. Minutes that come with plan three expire at the end of each month. Minutes do not rollover.
911 Calls: Yes
Phones: All phones offered by STI Mobile are flip phones and most have color screens. Web browsing, PTT, speakerphone, and camera phones are also available. Phones are offered at discount prices providing you start off with 50 to 100 dollars in airtime when signing up, depending on the phone.
Some Available Cell Models:
Samsung A660
Sanyo 200
LG 225
LG 5225
LG 125
Coverage Map: STI Mobile Coverage Map
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STI Mobile
I've been on STI Mobile for a couple years and love this plan!
5
STI Mobile
I am a snowbird, I reactivate my phone in Oct. and use until
5
STI Mobile
I have had STi Mobile for at least 3 years now, and never had
5
STI Mobile
This has been a great plan for us since we do not use the phones
5
STI Mobile
a copy of an e-letter regarding my latest interaction with sti
2
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lisa
2009/08/19 |
a copy of an e-letter regarding my latest interaction with sti mobile: to whom it concerns: i recently went through "hell," after purchasing 10 hours of airtime off your site. it took nearly 24 hours and numerous calls to you and to efullfillment which logged over an hour. as i mentioned many times, i usually purchase my airtime in this manner and never had an issue. this time, i was forced to be my own advocate and do your job as a "go-between," being bounced back and forth between you and efullfillment, being told many falsehoods about the purchase and procedure. i eventually spoke with a female floor supervisor who took the initiative to keep me on the line while she contacted efullfillment and got an instant explanation and resolution (something i had already asked a few customer service personnel to do). to add insult, i was informed of an "upgrade" to a calling plan with slightly lower fees which has been available for about one year. i never received information regarding this, which is inexcusable. true to my word to sti mobile, when my airtime has run out, i will no longer use your service. this treatment is unacceptable and a waste of my time.
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STI Mobile
I’ve been using STI Mobile for over 4 years now. Things are
1
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Joe
2009/04/21 |
I’ve been using STI Mobile for over 4 years now. Things are alright if you don't mind a weaker signal than competitors, rarely use your cell phone AND don’t have a problem. If you have a problem of ANY kind YOU will pay for it with ridiculous amounts of YOUR time YOUR money and YOUR frustration. Even though its STI Mobiles fault. Unless you almost never use your phone, a low minute plan from any other company is well worth the couple extra dollars!!!
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STI Mobile
I've had STI for three months now and everything's been great
5
STI Mobile
Never had a moment of problems. Customer service over the phone
5
STI Mobile
Lowest per minute Rate in the Market with service never disrupted
5
STI Mobile
very satisfied.
5
STI Mobile
Not many phone selections. Other than that, they are ok.
3
STI Mobile
I have been using STI Mobile for about four years and believe
5
STI Mobile
Don't let the editor's review fool you, this is probably the
5
STI Mobile
I was paying about $65 2 Alltel and was not using the phone 2
4
STI Mobile
We have two phones and I have been with STI mobile for over two
5
STI Mobile
Absolutely no personal service. Web site does not offer any matter
3
STI Mobile
i have alg sti mobile phone and i end up letting my minutes
3
STI Mobile
I was an STImobile customer for 2 years with no problem at all.
4
STI Mobile
I love using STI mobile YES sometimes you don't have many bars
5
STI Mobile
Very poor customer service.
1
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Evan
2008/09/17 |
Very poor customer service.
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STI Mobile
Zero issues in the last 1 1/2. Drove for Colorado to Cape Cod
4
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Rob
2008/05/04 |
Zero issues in the last 1 1/2. Drove for Colorado to Cape Cod and never lost coverage the whole 2300 miles. I commute 65 miles to the plains of Colorado and always have coverage. I never have to buy Minutes to keep the ones I have already paid for, huge bonus. I wanted a phone that I could talk on, not a walking computer lab, and that is was got, for cheap. The year before I paid $1,200 for a phone service, this year $150, including the phone. With the money I saved I bought a great Digital Camera, and a new Lap Top, and still saved $300. Buy the way the Camera takes better pics then any phone could,and the Lap top does quite a bit more as well. Keep the gadgets and the cost. All I wanted was a phone.
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STI Mobile
I use STi Mobile for the purpose of reading my G-Mail, Hotmail,
5
STI Mobile
STI Customer for about a year and a half. Best deal for lite
5
STI Mobile
I have had my phone for a year now. I like how i don't have to
3
STI Mobile
it's apparent from the editor ratings that the editor has not
4
STI Mobile
Much better value then tracfone. Can't beat it for a dime a
4
STI Mobile
Bought my LG 125x Sti phone on eBay for $22 plus $8 shipping....
5
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WildBill66
2007/12/04 |
Bought my LG 125x Sti phone on eBay for $22 plus $8 shipping.... a new phone in plastic hard to open container. There are great deals on STi phones on eBay all the time, cheap phone cards too. Customer service is great too, if your phone does not come with a $10 free airtime card, call customer service and ask fro free airtime promotion, even if the phone is no longer sold they will honor the promotion if you ask. Good cell phone reception, as you know STi uses the Sprint/Nextel network and I get 4 bars or better in most areas. I like the voice activated speed calling from my contacts list, very handy and I have a speakerphone built in so going down the road people think I'm talking to myself.... who cares, lol. Also, go to Sprint.com and look at the coverage map there. The STi coverage map is not updated, but sprint.com is accurate and updated frequently. Save money and invest it in your 401k!!
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STI Mobile
This is the best price, least hassle, for the occasional user.
5
STI Mobile
I have used STI for better than a year now and have no complaints
4
STI Mobile
Great per minute price but that's about it. I haven't been able
2
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Becky
2007/08/12 |
Great per minute price but that's about it. I haven't been able to get any reception in my own house. I can hear a little on my porch or outside and that will be fun this winter. I would have great reception if I lived some other places in this town. However, customer service wasn't sympathetic.
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STI Mobile
Yes, there are cheaper options (using the doubler card and the
4
STI Mobile
Don't use this service for kids. No contract is nice but kids
1
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Guest
2007/07/30 |
Don't use this service for kids. No contract is nice but kids are able to get adult account #'s and rack up large charges. Never use debit or credit cards for this service.
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STI Mobile
We've had STi for about 1 1/2 years, and the price can't be beat
4
STI Mobile
I would also recommend current STI Mobile users switch to Page
1
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SureJuJU
2007/05/28 |
I would also recommend current STI Mobile users switch to Page Plus. I did it a month ago and am very happy with the switch. I pay the same as STI but can use minutes I actually paid for. Do the calculation yourself and you'll switch too.
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STI Mobile
Okay. This phone is cheap and crappy service. I would qive no
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valerie
2007/05/07 |
Okay. This phone is cheap and crappy service. I would qive no stars if i could. This is a very borinq, dull, no connection phone. Not suitable for kids. DONT BUY.
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STI Mobile
I have two Sti Phones. They work as well as any one elses cell
4
STI Mobile
I like the low monthly cost that STI offers. Since the minutes
4
STI Mobile
never recommended.
1
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A Miller
2007/03/25 |
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STI Mobile
I would have given them no stars but it wasnt an option....i
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Angelia
2007/03/19 |
I would have given them no stars but it wasnt an option....i have had my STI pre-pd phone for over a year and i bought it in the same town i live in and it doesnt get reception here...whats up with that? The only place i can use my phone is in my house...not good!!!!! Even after i have called STI Mobile to tell them this they dont care...they say sorry and thats it..whats the point of havin a phone if u cant use it??? HAving a phone means u can use it no matter where u r at, unless your in the woods..which i live in a very populated city and it still does not work...they better get their tower fixed!!!!!!! From VERY DISSATIFIED CUSTOMER
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STI Mobile
I advice everyone to try Page Plus Cellular. It is very affordable
1
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Jay Johnson
2007/03/07 |
I advice everyone to try Page Plus Cellular. It is very affordable service nationwide.
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STI Mobile
Best deal in town for the light user. The phone gets decent
5
STI Mobile
Minutes don't expire, but daily charge of $0.10 reduces balance.
4
STI Mobile
If you can find a cheaper option for the occational user then
3
STI Mobile
Despite the customer service that is marginal, I still give them
5
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