Plans: Simple Mobile offers three monthly unlimited plans and a 15-day unlimited plan. The 15-day unlimited plan costs 25 dollars per month and includes unlimited talk, text, and 411 directory assistance. The 40 dollar monthly plan includes unlimited voice minutes, text and picture messaging, 411, and mobile web at 3G speeds. The 50 dollar plan is for BlackBerry smartphones. It includes everything in the 40 dollar plan, plus email, BBM, and BlackBerry App World. The 60 dollar plan adds high-speed data on T-Mobile's HSPA+ network, which provides speeds of up to 42Mbps.
Read more about Simple Mobile plans
Customer Service: Customer service and technical support can be reached by calling a toll-free number, by snail mail, and by email.
Free Nights: Yes
Credit Check: None
Free Weekends: Yes
Daily Access Fee: No
Payment Options: Refill cards can be purchased using a credit card on the Simple Mobile website. Cash payments can be made at Simple Mobile retail locations.
Text and Picture Messaging: Unlimited text and picture messaging are available with all plans. The plans also include unlimited international text messaging.
Data Plans: The monthly plans all come with unlimited data. The 60 dollar plan includes HSPA+ data, which offers speeds as fast as 42Mbps.
Downloads: There are no downloadables offered by the company. Customers can download ringtones, wallpaper, and more by using their data plans.
International Calling: International calling is available at varying rates. See the website for details.
Text Messaging Available: Yes
Roaming Charges: All calls are unlimited while on the Simple Mobile network. There is no off-network roaming.
Calling Features: Voicemail, caller ID, and call waiting come with every plan.
Unlimited Text Messaging Plan Available: Yes
Activation Fee: There is no fee to set up a Simple Mobile account.
Nationwide Long Distance: Unlimited voice includes long distance.
Unlimited Plan Available: Yes
411 Calls: Simple Mobile uses 1-800-GOOG-411 to provide free directory assistance.
Earliest Minute Expiration: Unlimited plans must be renewed at the beginning of every month.
911 Calls: Yes
Phones: Simple Mobile encourages customers to bring their own unlocked GSM handsets for use with its service. These can be of any kind, as long as they require a SIM card and are no longer locked to the original carrier. Simple Mobile will then activate it, and service will work as normal.
Standard Calling Features: Voicemail, caller ID, and call waiting
Solid service and good 3G data speeds, high reliability. (AT&T's network.) They have been advertising heavily and may be the next MetroPCS.
You can compare prepaid plans at www.allprepaidplans.com
I newly activated a service via phone call and the representative did not ask whether I wanted to transfer the existing phone number I used before setting up the service. Then I had to make another phone call and was first asked to purchase another SIM card and pay additional fees which I angrily declined. Then the rep said he was able to transfer the number and asked me to wait for 4 to 17 hours. After waiting forever without a phone to use, I still could not make calls. Made another series of calls to simple mobile via my roommate's phone and I was told a replacement SIM card will be mailed to my address. That is, I HAD TO WAIT 3 TO 5 DAYS TO MAKE A PHONE CALL!!! This I found ridiculous as I could neither pick the SIM up at their stores to hasten the process nor did they offer to provide me a backup SIM to use for those few but long days. To make matters worse, they still expected me to pay for those days I did not have the service.
This was a nightmare and brought me to tears.
I love Simple Mobile, I'm on the unlimited 4G plan ($50) and so far so good. Fast speeds and coverage everywhere, it's a plus that they use Tmobile network. People complain too much, take your phone to a store for them to check what's wrong (tmobiles phones should work perfectly on simple). I love it. Boost mobile sucks, Metro pcs suckc. Simple rocks!
$40 plan is OK. Not a lot of problems, but it is NOT nationwide everywhere coverage.
Customer no-service in India is a -23,456,789 stars. No one does anything except "transfer you to the correct dept". I ask to speak to an US supervisor and was told that wasn't an option.
Was on autopay for a year, now I'm told I'm not, even with credit card billing details say otherwise. Just emailed corporate; lets see what happens next.
Works great! - I'm a heavy 4G data user. I started with Simple Mobile $50 Unlimited 4G about 5 months ago. Love it. ... My Sprint-only EVO did not take sim cards. So I sold my EVO for $200 and got a good cond used 'T-mobile MyTouch' for $150. Service always fast and reliable.