Customer service is terrible, they cant solve a simple issue of User Registration for Text Messaging that allows you to block phone numbers on their web site. Cant register SF wireless number. C.S. rep says never heard of User Registration.

Enuf already. This is neither Simple or Freedom. 2 stage dialing everywhere I go! Had to go online to find out what the heck was going on with that redial thing when I was traveling. That is ridiculous and unacceptable. Customer service is in India no less! Today after a long wait I got a supervisor who was a US citizen just so I could tell her how unhappy I was. I don't care how much money we thought we would save. This phone is headed to the trash!!

I think the simple freedom is a very bad phone, because it sucks

It is OK. I liked my Tracfone better. Minutes are high. The Free Texting is a JOKE people. As a dissapointed Mom said texting charges on next money on phones. But free talking! Never put money on your phones again. Free! ! ! ! ! !

This system is horrible. Almost every time I use the phone, I have to redial the number I am calling, "Please redial the 10-digit number and the # sign". If I get a Verizon tower, forget it, "The call cannot be completed". At first, it was annoying, it has become intolerable. My wife has had a Trac Fone for years and has never had to redial a number. I would highly advise against purchasing a Simple Freedom phone.

This phone is a good phone cause you can just text and do not call nobody if you text alot and do not use the phone you in good shape. the other cell phone place you going to have to pay for texting to so what is wrong with these phone i like yhem and i want another people need to start buying them cause they just lost money by buying the high price phone and they break and then they going to have to buy a new phone the same week they get one cause it had break or it is cut off when you talking on it

stop hating on the phone

didnt get axcess shop and my cousin got the same phone and he got it, that just sucks!

dang can we at least get free texting ...they can give us that...shoot nothin aint even free. how about free nights after 7 like virgin mobile

dont have that grate of servise all the time

Iloved it

this company sucks yall need 2 put night time kalls free im talkin bout simple freedom

itz a good phone i get service every where with simple freedom wireless but i dont have free nights and weekendz and the minutez r cheap 2

Whats up with there camera phone , i bought this phone 2 weeks ago and have'nt had any problems texting taking pictures or even downloading ring tones but send and reciving pictures i have had trouble with , called c/s and they told me try back in about 4 days there technical department was down so called 4 days later still not working then finally got through yesterday 5/11/07 told them the problem still cant send any pictures or recieve ..taking it back and staying w/ tracfone

i think customer that been with simple freedom should get free minutes on there phones

I have a big beef with simple Freedom. They charge .15 per minute, but they cheat you on your minutes and when you call customer service about it, they put some foreign representative on the phone with you who is absolutely rude and refuses to replace your minutes. They steal your minutes constantly and its a pain to keep calling to correct your account; and then when you do, you get this person who calls you a liar and refuses to fix the problem. I'd rather pay more per minute than to have to CONSTANTLY have to put up with this.

Good Coverge an Rates they put the simple in simple freedom!

I bought this phone for my 9 year old. After activating it online, The phone would not work, called customer service 6 times 1st 2 times they said to wait 24 hours and it might work. The 3rd time they said to return it to WalMart and call them from WalMart to make sure it would work..(right like I could stand at walmart on hold for 30 minutes or longer)4th and 5th times told them my problems they put me on hold for first time 45 minutes and second time 30 minutes then hung up on me(this is after I drove 30 miles at 9;00 at night to walmart).....When I called back on the 6th time I felt like the non-english speaking gentleman had just got out of a meeting about me... He told me to take the phone back to walmart and get some different...He didn't care if we got the phone working or not. Their Customer Support is killing their business...

this phone is some bull waste of my $40.00

they suck i sent my phone to get fixed so they sent me a new on but wen i tried 2 activate it they said that i needed a code that they r supposed 2 give me and they don't know it so i had 2 plug it into bitpim and figure out the code 4 myself and then they told me my account was disactivated because i didnt have time on it so i couldnt activate my phone then they took the free messages away and then i had 2 activate it with a different so now no 1 knows it and i dont have free text!

these phones are great.i recommend it for anyone,anywhere,anytime.the reason they dont work all to well for most of you is becuase its jus like everything else in the world of electronics.sometimes you get good ones and sometimes you get bad ones,it has nothing to do with the service itself.if the phone you bought doesnt work well then nothing about its features will.you only bought one one and it wouldnt work right?well thats how japanese technology works.so jus go out and by yourself another phone its that simple.

i bought a simple freedom for my son and his wife, and my step daughter and step son, under the impression that the text messaging was free because they cant afford a home phone i thought it was a good idea well this really sucksi would never waste my money again, i have been an alltel customer for the last 9 years but as soon as my contract runs out so am i

Its a great phone and for everyone saying its verzion like maybe a couple weeks ago i got a text saying alltel took simplefreedon over and thats what the boxes say when you buy them at walmart is alltel and i live in the middle of bfe in missouri and i can make calls and text all i want from my house to where as net 10 tracefone vigrin and verzion or even cingular will get a signal out here the funny thing is that my dad has a alltel phone and my simplefreedom gets a better singal out here than his alltel does so what does that tell u when alltel people can get a singal here but my simplefreedoms is better

Most of you I have to dissagree with my simple freedom phone works great I get 100 freeminuts every month somtimes more becuase I have been a simple freedom cliant for about 3 years it all depends on how long you have been with them if you get gifts from them as for the minut loss jessica you bought a faulty phone and thats not simple freedoms fault they only endourse the phones thay dont make them

I will never spend another dime on a simple freedom phone. Twice in one day I had to call c/s, which of course took an hour, because I was being charged 55 cents a minute, and I wasn't roaming. When I looked over my transactions there was one call for 27 cents, which is really strange considering it's 15 cents a min. They charged me for 170 text messages in 3 days, which I did not do, and on top of that they have the times listed to where I would have to be sending 3 texts each minute some times. Anyone considering a new phone, please choose at&t or one that isn't a huge ripoff!

I've had Simple freedom for almost a year, and even though there have been some glitches, they have straightened themselves out, now my husband who said he will never carry a cell has taken over mine, now I need a new cell for myself. Simple Freedom could use a few more choices for ring tones

i got my first simplefreedom in 2003 like the service i get,now have bought 2 more phone ,very good service,keep up the good services you have so far.

My service has been great. I have a phone and my son. How do you check usage? I saw a couple people say something about checking usage?

I do mostly texting and my dollar amount still drops like a 2 ton boulder. I liked the fill by website option and now that feature doesn't seem to work anymore and probably never will again. You'd think a major company would have tech people on hand to fix stuff like that, but the refill part has been down awhile now. Just a scam, cuz now they can charge you a service fee when you have to call them to refill the dollars.

I don't like the idea that they stoped the program of adding air time on the internet. Iused to be able to do this til Alltel took over.

I would give this phone a zero. Customer service is poor. I get charged 40 dollars for a 5 minute call with no explanations. When my minutes expire the phone will go in the garbage.

We found our son's Simple Freedom phone to be nothing but a Simple Pain in the Butt...The phone was a christmas present last December. The phone quit working (3) months ago, and has been being "repaired" for 2-1/2 months. You can never call the outlet office to find out where this thing is at, and when you make a trip to the Alltel retail outfit, they can not find out when the repairs will be made, and IF they will be made...All they CAN tell you is that it is "being worked on"....We have made (3) trips to check on this phone's progress and today was the kicker....Alltel said the phone has been suspended as we have not paid the user fees in the last couple of months....well no kidding!!! We have not had the phone to use for (3) months and according to the "informed" Alltel rep. we still need to keep it activated....Again, the question was made "When will it be done?" Again the response was, "we can not tell you that, it is being worked on"......what a bunch a B@#$%^t....If I could give the pile a status of "0" Stars or "negative" Stars, it would get it!!!

ZERO STARS...simple freedom sucks now that they sold out...I cant even get a card to load on my cell...I wish they wud have neva switched they service...was awsum before...I have 2 useless cell phones...and yes I switched to cricket

simple freedom sucks some serious donkey %$#^. I just loaded up my phone and i haven't even texted 3 (*&^%*& times and guess wat...IT SAYS "YOUR TOTAL BALANCE IS ZERO DOLLORS AND 2 CENTS. THAT SIMPLE FREEDOM IS A SELLOUT AND A BULL WASTE OF MY 73 BUCKS...YALL AT SIMPLE FREEDOM CAN GO TO %$@

there is no free freedom fromsimple freedom.

I do not like the change in the plan. We have no Verizon wireless in our area so at .50 a minute it gets costly.

I just feel that you should allow a 5 day grace period when the time comes to add minutes. I was suppose to recieve a reminder that my time was coming up and i did not get one. Now this means I lose all my minutes that I had on my phone and I am disabled.

I'm very upset with the customer service I received last night in reguard to over charges on all of our four phones. If this matter is not handled in a satisfactory mannor by today, we will be filling a claim against your company, and disposing of the phones. One thing that bothers me most is an emergency call to 911 which was charged 40 cents after my niece's accident.The next is the rep told me,"It's your porrogative" to toss my phones. Noway will I tollerate being talked to in that manner,especially when I'm paying you.

hey im daniel i have a simple freedom i love it cause it is in good use but im trying 2 see if my numba is tha same

Its not a good phone at all.

PEOPLE NEED TO VISIT www.simplefreedom.net THEY HAVE REALLY UPGRADED THERE FEATURES AND PHONES THEY AREN"T AS BAD AS YOU THINK

I wish zero stars was possible! I'm in central Wisconsin and my phone was on roam from the day I bought it. They say "no contracts" and "pay as you go"...what a joke! if you don't buy additional airtime within 120 days your account is terminated and you lose your number...that, in many ways IS a contract. And as far as their customer service...it SUCKS!!!

I forgot to mention that when they terminate your account they give your number to someone else, so when you add airtime thinking it will reactivate your phone, it goes to the other person that now has your number and your out the $$$ you spent on airtime...and it costs $35 to reactivate...what a bunch of BULL$#!*!!!...simple freedom my a$$!

When I first got my Simple Freedom phones I really, really liked them. Now whenever I get more than ten miles away from home---I can't call anyone! Waste of money! I don't need a phone if I am home! I need it when away from home! Roaming calls suck! Can't even get through with the doubled up number calling to bounce off other towers. Just plain disgusted with the service now.

I had my simple freedom phone for three years and I loved it until it got broken. They send you these text messages to get free minutes or unlimited text for a year, and I always responded to it. I got free minutes in the mail every month and I had unlimited text messages for two whole years. I never had to wasted any money on my pre-paid phone. The only money I spent on it was $45.00 to buy it.

I wouldn't recommend this phone to anyone. My mother lives on the west side of the state of MI. When she leaves the west state so does her phone service. She can't make a call. Sometimes it has her dailing the number 3 or 4 times and it still doesn't work. It's too bad I can't rate 0 stars.

Purchased this phone 21/2yrs. ago for grandson.He messed up trying to register it to get it turned on so now I'm stuck with a new phone that can't be used.Any ideas to how I can finish the registration?HELP

Alltel dropped their 1 year
simple freedom card and LOST
me to TRACK PHONE! Keep up
the graft Alltel!

had this for two years,it was great, now they suck.They put me on roam now it cost me 59 cents. When my minutes run out I will be looking for a different phone.

I hate the service, double dialing, wal-mart uninformed clerks. And being screwed out minutes.