Sharon: just so you know pageplus phones have a 4 month warranty you should have just called pageplus directly and they would have shipped you a new phone. Also, on their website they only advertise refurbished phones, don't you check into a company before you buy? I dunno, I just love pageplus and always will..

very good service and rate cant complain

The plan is good! Had net10 and switched. The refurb phone I bought from them sucks!

One of the best rates NationWide!
My family saved a lot of money by porting to Page Plus Cellular.
We saved about $300+ per month.

Just kicked Straight Talk to the curb. What's not to like? US-based customer service and 5 dollars cheaper than Straight Talk. The economy is bad enough right now. Page Plus at least contributes back by employing people in the US. Walmart, TracFone, and Straight Talk can pound sand.

page plus is the best deal for the money, 39,95 nation wide, can not beat that. however yes it is a little rough to get into customer service lines always full, i get the all circuts are busy now message. the customer service reps are nice and they dont mind taking the time on the phone with you once you get them on the phone. but if you want a customer service rep fast pay the extra 80.00 per month and go back to verizon or who ever. I found after ther alltel verizon merger, the verizon reps are very rude and short with you on the phone. the hold time to verizon is somtimes as much as 30 minutes. Page plus has some bugs to work out but still the best thing out!

I have had my page plus phone for 2 months now and I love it I ported my verizon and went on the 39.99 unlimited min.and text it works great for me i go to a few different states and have had no problem in fact it works in places where my other service didn't I am getting my family on it.

Was considering Straight talk, then I saw this. 5 dollars less LoL.

the service is great the customer care sucks but i dont think i need to talk to them much because Ive had no problems gone good so far.I had my phone activated at the dealer he told me the web would work on my samsung glyde but the customer support said no only their phones i like the service just really wanting web and im not gonna buy one of their crappy phones just to have it.

Nationwide best deal for the buck and best network. The CS will get better , everybody is jumping on it. They added 100 service reps . All will get better

i have been trying to contact page plus to change my voicemail password for the past few months and every time I call I get told that all their operators are busy. How can all the operators be busy at 8:55am when they do not open until 9:00am. I get alot of voicemail and not once have I been able to access this account since I got this phone and started using page plau. If someone from page plus reads this message they should contact me so that I can change my voicemail password in order for me to get my voicemail and text messages. My number is 814-460-0193.

Had Verizon for many years. Switched to PP monthly $39.95. Wow cheaper. Works wherever Verizon works. Customer service and billing system are horrible. The reps I talked to were always friendly and helpful, but very very hard to get through to. You have to keep re-dialing until you get through and then have to wait forever.

Refill on the net, and your account doesn't get credited! Tried Autopay which is supposed to credit automatically and got double charged.
I don't know about web usage as I only use my phone for talk and text.

If it wasn't for the difficulty in getting through to customer service and a half-baked web site, it would be a 5 star service for my needs.

I switched my RAZR V3m from verizon to pageplus but am extremely pissed off because the internet will not work...then after the fact they tell me that the razr, blackberrys or any phone that's not purchased from pageplus in a box will not be able to use the wireless web! they said some will work but only for a couple weeks !!Total bs...the only reason I switched is for the verizon web3G if anyone could help please do so joejpr@aol.com--951-575-6860

Great prices, but no customer service, and too many tech issues. Incoming calls drop after 30-35 seconds fairly consistently. I am sick of having to call people back and explain the issue. Long hold times to call customer service, and sometimes you cannot even open a ticket through their website cause that is also flaky. Time to move on.

Page Plus Cellular The service is Good but Customer Service is the worst in the world, very, very rude.

great prices and network but sevice sucks and so does customer service. They say that they can use any phone on any network. Well i have a verizon audiovox xv6700. i got the unlimited plan with the 20 mb of data. everything was great for the first 2 weeks. well the last 1 weeks have sucked. i keep getting a computer interupting my calls telling me "your service does not allow you to complete this call. message DU3.". I have tried writing them and seeing whats going on they tell me to try to reprogram my phone and if that don't work call customer service it might be a more serious problem. well icall customer service and get hung up on once after waiting 20 minutes. call back and waited another 20 only to have someone who didn't know what she was doing. so she "transfrered" me to her manager just to get hung up on again. this company sucks. might be cheap but their customer service and lack of phone tech is a big MINUS.

I ported two numbers from Boost and I love the service @ the coverage. it went very smooth.

they tell me that the internet will work only on pageplus phones and smart phones.

The price is great. Customer service could use some improvement, but overall it's a great deal. My only problem is that I bought a Blitz phone from wal-mart and didn't find out until after having it activated on pageplus that you can't get data on any phone that you don't directly buy from them, and there phones are pretty sucky. So no internet? That's not something I appreciate!

Bought my PP two days ago. I was told it comes with 100minutes. And It didnt! So,I went back to the store I brought it from and they said they'll contact PP for me. So I went ahead and bout a $10 card. Someone sent a voicemail,i dial 1 for voicemail and BAMM cant get in cuz i dont know the PASSWORD! I tried the last 4 digits of my phone number. 1234 and 0000 still nothing. So i sent a ticket to PP about the problem yesterday. Im waitin for them to contact me.."if they do". And YES i want my FREE 100 Minutes like i was told the phone would have when i bought it. If i dont get it,im selling this phone on craigslist lol.

I signed up for Page Plus service about a month ago & I currently have no complaints. I love the fact that I can use any Verizon or Alltel phone with this service/plan. I am currently using the pink blackberry curve. The customer service wait time sometimes is pretty long, but all the reps have been nothing but nice & helpful to me.

OOPS...my bad the Samsung Sch U350 for 19.95 at Wally World was labeled the Glint for Alltell.. anyway.. tons of features Voice - both dialing and announcing incoming call alert, external speaker/answer key (correct, you can answer the phone without opening it ... also make calls via voice with the phone closed. WARNING..
don't activate it on Verizon - buy it, go home, call Page Plus and activate it. After you finally get thru it takes 5 minutes or less. Then, after activated you can take your old phone and the Samsung to a VZ company store and for 10.00(max) they'll transfer the phone book and other stored info.. I say max cause they waived any charges for me- depends on which rep you get. Know what? I'm going to Wally World today and get another of these Samsungs and just store it - because they are definitely "sleepers" [all the features for 19.95] Figure the "evil V" will get hip to this and 86 these units right out of inventory.. by Verizon standards that's "too much phone for too little money" and we all know Verizon can't be having that (you know, letting the customer "win one")

Actually 4.5 stars. Some of the reps can be grumpy but at least they don't lie their lips off like the "evil V and evil T" The 39.95 plan is pretty straightforward. IF you act fast you can get a Samsung Smooth at Wally World for 19.95. In the Ohio WVA area these are the former Alltell models (gleam) and man are they packed with features...cust svc does take forever to get thru to but look at the positive trade off. ALSO check their revised coverage map -- the area in green is the duplicate of the Verizon national coverage (usually in red) even had coverage (non roaming) in "Nowhere Ky." (in the Ohio/Ky. /WVA tri state area. Pretty decent deal

The service is Good , however the Customer Service is NOT GOOD, I've been trying since 12:30pm to have service switched from Boost Mobile to PagePlus as of now 10:37pm the service is still NOT switched I've called PagePluse at total of 8 times today to be put on hold, I had to give the information 3 times to still be put on hold I was told to call back 3 times and I was HUNG UP ON 5 TIMES AFTER WAITING ON THE LINE FOR 20 PLUS MIN. NOW THIS IS NOT GOOD CUSTOMER SERVICE SOME OF THEM NEED TO BE RETRAINED ON HOW TO HANDLE THESE TYPES OF CALLS..IT'S APPARENT THAT I'M SWITCHING MY SERVICE FOR A REASON AND YOU ALL HAVE STILL NOT HELPED ME AND THE LAST TIME I WAS HUNG UP ON WAS AT 10:13PM AFTER HOLDING THE LINE FOR 28 MINTUES AND OF COURSE I CALLED BACK TO GET " OUR OFFICE IS CLOSED AND ARE OFFICE WILL NOT REOPEN UNTIL TOMMORROW" WHICH IS SATURDAY..COME ON PEOPLE I'VE HAD SERVICE WITH YOU ALL BEFORE YOU BECAME UNLIMITED AND I'VE NEVER HAD A PROBLEM UNTIL TODAY..THERE IS A SAYING OF BITING OFF MORE THAN YOU CAN CHEW I THINK YOU ALL NEED TO HIRE SOME MORE CUSTOMER SERVICE REP. OR OPEN ANOTHER OFFICE IN SOUTH CAROLINA...MY NUMBER IS 864-293-5526

I dislike the service because are not able to have an account and print it out in case of emergencies.

I like the service but thier customer service sucks I tried calling to tell them that I was having problems getting service at my house And they more or less blew me off I still cant get service at my house 901-628-6860 is my number if they care to check into my problem

not completely unhappy with pageplus. in the chicagoland area, the service is great. my only complaint is that the data service does not work with my verizon blackberry 8830 world edition. hopefully they can fix this problem. i'll be calling them first thing in the morning.

I switched from a Verizon Friends and Family plan and my cost have gone from a total ranging between $82.00 and $86.00 to between $40.00 and $42.00. I had one minor issue with setting up my online account but withing 24 hours of submitting a trouble ticket online they were able to have the issue resolved. Otherwise everything went extremely smooth. My number port was completed and my phone was active within 2 minutes of submitting the port request and I was up and going on the $39.95 plan about 5 minutes later. The total time it took to get everything going was around 20 minutes from the time I picked up the phone until the time everything was set.

There are a couple of things to consider before signing up for service. The first is to make sure Verizon has good coverage where you would like to use your phone. All Former Alltel areas that Verizon took over are also now included in the service area. If they do not provide a strong enough signal where you live or work then Page Plus is useless. If you travel you should look up the areas you travel to see if you are covered. The best way to know whether or not an area is covered with Page Plus is to go to the Verizon Wireless web site select coverage under plans and select the prepay map. If it is purple then your good to go. If needed your phone can roam on other networks outside of Verizon such as Sprint and US Cellular however those calls will cost $0.59 per minute. The other thing is to make sure that if you do choose to make the switch you let the people who were on the same mobile network as you know as you will no longer be a mobile to mobile call to them. This is the rule for most providers including Verizon AT&T and T-Mobile as well as a lot of the local providers such as CellularONE. The only exception that I'm aware of is the users of the Sprint any mobile plan.

All in all I would say I am extremely satisfied with the outcome of the switch and would recommend to my friends. If I had the option however I would have rated the service a 4.5 instead of 5 because though the customer service people I have spoken to have been excellent it does take between 5 and 20 minutes to reach anyone.

About to purchase a phone/service with page plus notice one of the reviews had a1 800 customer servixce number call to see how long it would take them to answer the phone 10 minutes and the young man on the phone was very helpful in expaining how the phone plans work I am on my way now to get me me a page plus celluar service plan

PagePlus is the best value for your money, 39.95 for unlimited voice and text, and on Verizon network? Come one people, how can you ask for anything better..

I was happy with the service until they cut off my phone. It had $53 worth of minutes still unused that had "expired" and were "confiscated" per customer service. Apparently, after 120 days your minutes expire. How wonderful my money gets to fall down another greedy corporate hole. The manager on the phone offered me half the minutes back for 10 more dollars! I was speechless. What a rip off!!
Really angry!!

Page Plus Cellular is the best for many reason:
The Price.
The Customer Service
NationWide Service on Verizon Wireless Network.

it sucks here latly buy min and can't put them on phone very costly for some and to top it off tell you to hold then hang pu this happened to me last wk and again this week i will be getting a new service

Their online call records are limited- 100 transactions or 90 days . Their are no call records ( numbers showing ) for SMS / text messages .

I WAS WITH BOOST THEN WENT TO METROPCS THE PROBLEM WITH METROPCS IN NEWYORK CITY IS GOOD ONCE YOU OUT OF NYC YOU ARE DEAD NO SERVICE AND I DRIVE A LIMO SO I WENT TO PAGEPLUS AND THIS IS BEST SERVICE EVER IT WORKS EVRYWHERE

I have had 4 phones frome you and none of them gave me any truble but this time I bought a phone frome u and It dose not work i called your office and you did nothing im stuck with a pone i cant use.Thanks for nothing

Man... I really don't understand any of the bad reviews... I've been using the service for 4 years and never had issues with customer service. I have 4 phone (ENV3, ENV2, Samsung, and Razer) All bought and activated on ebay - I've moved ESNs - gotten back minutes when I forgot to renew, and received AWESOME service each time. Nationwide coverage everywhere I go (over Verizon network) and NO flipping contracts. I pay about 10 to 25 dollars every FOUR months for each phone. The big difference is, I don't spend every stinking moment talking on it. I use the phones when I have to and don't attach it to my ear like a facial wart. Wake up and stop being a slave to ATT and Verizon contracts.....

page plus sucks switchad to metro pcs text mess and internet for 40 and good custermur serv on like page plus

I ported 2 lines from Metro to PPC, it went very smooth. I love Page Plus service!

the pay is great but customer service is not so good. on top of that i brought my phone and a few days after i dropped my phone and it got water damage. i was told all i had to do was buy a new phone and call customer service.when i called them they said i had 2 put 15 dollers on both accounts in order 4 them to change over my unlimited plan that i just payed 4. so i called back the next day and talked 2 a manager and he was happy 2 help me, but this company have alot of hiden fees....so watch out, but over all they are a good company 2 go to if your looking 2 pay nothing 4 alot of something.

worst customer service, very rude, waited 20mins to get customer service agent on the line, he gave another number but that is always busy.

I was having prepaid minutes (value $12) but they turned my phone into roaming and it started charging as roaming, result fininsh up all my prepaid minutes in very short time (5mins). so, don't trust pageplus

So far so good. Have been with Verizon for 10 years and my only complaint is the cost. I used to use my phone on nights and weekends for long distance, but now get that service on home phone and I like it better.It is much less costly than it used to be as they have to compete with cell services. Cellular is now just for emergencies and occaisional calls when out of the house. My husband didn't carry his phone ($20/mo for a second line) most of the time. I sent an email question to Page Plus last month and got an answer within 24 hours. Decided to change and called customer service. It's true I waited 20 min., but I had phone on speaker and was doing other things. I ported both phones to them. The agent was understandable and patient. The portage occured without incident. This morning I called and waited 6 minutes to speak with someone to activate and buy minutes for the phones. Again, a very pleasant and agent who I could understand and was patient with me. Both phones are working. We live in the mountains and have great coverage. So far, so good. Instead of paying $70/mo. + taxes, etc., we'll be paying $100-200 per year. What a savings! This is a perfect plan for those who use their phones infrequently. I had tried to get a Verizon plan that would save me money. When they found out I was over 65, they told me about a plan that is NOT in their brochure, but it didn't compare either. I had the Verizon rep check Page Plus on the store internet and he was speechless. So, we'll give it a try. So far no problems with set up and coverage. If things change, we can always switch.

One of the best prepaid company ever!
Page Plus Cellular opperates on one of the largest network Verizon Wireless.

What happened to your phone service? I can no longer receive voice messages. Callers hear a Verizon Error message each time that instructs them to redial. But, when they do they get the same error message over and over. I have tried to call your customer service number and no one ever answers. What is going on with your service; no one seems to have any contact with you any more. Not even at the phone stores .... they don't know why you have abandoned everyone. Are you going out of business or do you just don't care about your customer base any more?

excellent service for price. i port my number within couple hours and service was up and running. best service with out any hassle. cheap rate plan is excellent in this recession.

b from Florida - page plus is secured by Equifax certificate. if you would have account with them maybe you'd notice. not everything is secured by Verisign

b of florida how is this a scam? if a hack wants your info they will get it. this is a company that gives you more air time than post paid will at a better price.

How is this not a scam? Their website is not even Verisign secured or SSL bit encrypted for security. Who is to say that someone could not hack into their server and steal credit card information?

Oh, And one more -- extremely long expiration days -- 120 days for all types of refill cards.