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Page Plus Prepaid Wireless Service
Detailed Provider Information
Data Plans: Page Plus charges 99 cents per MB for its pay-as-you-go plans.
Some Available Cell Models:
Motorola KRZR K1M
Motorola W385 (shown)
Motorola RAZR V3M
Coverage Map: Coverage map for Page Plus Cellular
Average rating based on Page Plus Cellular Reviews by users:1304
I absolutely love Page Plus and fail to understand why this site does not give it FIVE stars. I buy 2000 minutes for $80., which lasts me four months, but I could take an entire year. That's only four cents a minutes. What other carrier can match that?!
I had Verizon before Page Plus and see the service as identical except for one detail: With Verizon I could listen to a voicemail then press 8 to leave a message back without having to call the caller, sweet! Is there any way I can have this Verizon feature on Page Plus?
Pageplus offers the lowest cost prepaid plan on the market. $10/100 min/90days. Very reasonable for a very low volume user. Any Verizon phone can work with Pageplus. I purchased a DROID phone from eBAY for $25 from bluedot. The activation was easy. This was given to my preteen who promptly downloaded and used apps. The $10 was gone in a few hours. I turned off MMS/data access and kept only voice and SMS access. One can still use aps just over WiFi. The DROID went thru the wash and was toast. Purchased a replacement on eBAY. No problem activating. I would strongly recommened for a non data user. Buy a phone on eBAY from Blue Dot its cheap. Use Straight Talk for Unlimited Talk/TXT/WEB
The phone SERVICE is good, can't beat the price. However, do NOT, and I cannot repeat strongly enough: DO NOT EVER buy a phone from PagePlus. Buy a Motorola or whatever somewhere else. I bought a Kyocera S2300 directly from PagePlus, wouldn't take a charge. Called them. Was told I had to go to Kyocera for warranty coverage (NOT made clear at point of purchase). Called Kyocera, was told I had to send it to their "Service Center," aka Reliance.us for repair or replacement. I had to ship it at MY EXPENSE, did so. That was April 19, 2013, today is May 13, and they still have my phone. On top of that, they're accusing me of damaging it. I sent it back in pristine cosmetic condition in THEIR OWN packaging (Styrofoam-enclosed box packed inside heavy-duty cardboard box filled with bubble-wrap: No possible WAY could it have been damaged except by their repair person! All I get is the run-around, while being charged my monthly bill.....and I don't even have my phone! I paid for it, it didn't work, they have it AND my money, and I see no end to this chaos. Do NOT buy from PagePlus.
My sister and I have had PagePlus for more than a year. I brought my own phone--any Verizon phone will do--and had the numbers ported to the phones. When I changed phones (to Droid3 bought on Craigslist), there was no problem switching over. Yes, their phone support is still terrible, but I've used the chat assistance with good results.
My basic verizon "dumb" flip phone seems to all of a sudden mysteriously be using data every few minutes since signing up with the pay as you go standard plan with Page Plus. It is devouring my minutes. I don't know if Page Plus is stealing data or if this is somehow something they are doing to eat up my minutes so that I may either keep refilling or so that I might switch to a monthly plan. I dont have a monthly plan because I do not need it, the phone is basically for emergency use so I barely use it. Yet it seems that the only reason I am buying minutes is to have them sucked up by data usage that my phone is doing on its own according to them. This is the number that shows up on my records that is using data and eating up all my minutes. It is not a phone number, so if you see this on your records, its NOT you using it. 723487686
I wanted a smartphone but didn't want to pay $75+ a month for a data plan with Verizon, Sprint, or AT&T. But those companies will not give you a $40 voice/text only plan on a smartphone, even though there is no technical reason that they can't. So I researched how to get service on a smartphone without a data plan and came across PagePlus and signed up with them. For $12 a month I get 250 minutes of talk and 250 texts, which is plenty for my limited use. I mostly use my smartphone on a WiFi connection (which uses my home or work Internet connection) but I can still make calls and send texts when I'm away from home. I would like to have a data connection when I'm away from home but it's just not worth the extra money every month.
I had a bit of trouble getting my Motorola Photon (a Sprint phone) to work on PagePlus, but that wasn't PagePlus's fault, they work with Verizon phones not Sprint phones. My Photon is an odd phone, it works with both networks but was set up for Sprint. A company called CyberFlashing helped me "flash" my phone to work with PagePlus, it cost about $10.
PagePlus supports 3g Verizon phones like the Droid X2 or Incredible 2 with no modification needed. You can buy them in good/excellent condition for about $125 on eBay.
I will say the online signup process for PagePlus is slightly confusing, and even after signing up I had to call PagePlus to get the phone working. Their instructions and order flow were not clear. But after I was on hold 10 minutes or so I talked to a nice enough PagePlus rep that told me I had to dial *228 to program the phone. No where did their instructions say that. Now things are working fine. So if you have problems, give them a call, I have called 4 or 5 times and they are competent people. I think PagePlus is based in Ohio.
Switched my iphone 4s, 2 iphone 4's and a basic phone all from Verizon and I pay 1/2 of what I did on Verizon Directly! Get the EXACT same coverage, but pay less then 1/2! Its a no brainier!
I’ve had Page Plus for almost a year and find it works well, here, in the Sunny South. The coverage is superior, the call quality is exceptional, and though the customer service reps don’t go overboard in the friendly department, they were incredibly good to help me solve my predicaments on the few times I called them. I haven’t experienced the long waits that others seem to have faced, either. Further, the reps speak English as a 1st language, too, which means a lot, having previously dealt with Straight Talk’s scripted reps, who are obviously outsourced. Straight Talk wireless was a nightmare, but that’s another story. There have been no problems with refilling my Page Plus account, and I have to say the experience has been rather pleasant. I don’t suppose that every carrier gets it right every time, but Page Plus has definitely outshined the other wireless providers I’ve tried, as far as quality, coverage, service, and price. And I've been through a few.
Have been on PP for one year now. On the + side, coverage where I live is terrific,and all in all my service is quite good. Prices are great with PP, you're basically getting top-of-the-line coverage at fairly discounted pay-as-you-go prices.
I do agree with many here that customer service is definitely lacking. The few times I've had to call PP, it's been a miserable experience where I've accomplished little. Fortunately, the service has been good enough that I've only had to call 3 times during the year I've been a subscriber.
Last word of advice to those considering PP -- avoid "Kitty" like the plague. That site is little more than a scam that asks you to pay for services that PP would provide simply by calling them. I gave Kitty something like 10 bucks to perform an initial setup when PP does it for the price of a phone call. Kitty is very good at selling themselves, but hardly worth the price. Remember, the only way Kitty stays in business is to charge you above what PP would have charged you for service. A word to the wise!
So far I have found that they steal A LOT time off your pay-as-you-go plans (In my case 60 days of service I prepaid for that is not refundable, because they decided it best to assign my pay as you go balance to their 12 plan that had expired that I had no auto renew on) and they steal time off of your monthly plans at the end one day at a time forcing you to renew faster. when confronting them about it they pretty much write me off and offer to sign me up with someone else with no resolve. Bad connections and bad customer service.
You will be making a mistake using this provider I kid you not. they need to be reported to the BBB.
I have an iPhone 4S on Page Plus and it works flawlessly. I chose The 55 plan with unlimited talk, text, and 2GB of data. I've found 2GB of data to be plenty for mot uses. I've been with Page Plus for two years and will NEVER go back to contract cell service.
Transferred from Verizon to Page plus nearly a month ago. Everything has been great. Wait times to contact customer service is usually between 10-15 minutes but then the people answering are helpful and competent. I read an earlier post from someone who used Quality Cricket to flash a droid maxx and I used the same service. Despite a faulty cable on my side and outdated windows update this lady Dina just walked through it and stayed with me until the job was done. Very impressive service. Because I have a lot less data on my $12 plan I stick to wifi. I use copilot for navigation as it uses zero data. I have learned a lot more about my droid making sure I use data conservatively and now get a lot more from the phone than when i was paying six times as much. I am delighted with pageplus and recommend to everyone capable of limiting data use to wifi.
i have had pageplus for over a year now... awesome service have never had a problem... i have a droid 3 and only pay 55 a month... love in central pa and have exceptional service ...
I tried to resolve a charge from page plus cellular on my credit card on the first occasion I kept getting disconnected from customer service. Then on the second day the recording kept telling me to hold after 15 minutes I had to hang up. On the next occasion I finally got through to a customer service agent he said there was nothing he could do. I would never use page plus cellular there customer service is awful .
My review of Page Plus is specifically tied to the Page Plus provider Kitty Wireless.
I wanted a snazzy smartphone like everyone else, but wasn't about to pay Verizon $60-$90 a month for the privilege of being able to have one. I don't talk or text much, and using the phone for internet access is great, but I can usually wait until I'm near a WiFi signal (like my home) to use the net. Why should I pay exorbitant prices just to have a smartphone that can play games and access the web over WiFi?
Enter Page Plus and specifically, Kitty Wireless. I have the TnT250 plan for $12 a month. How many other providers can you activate a smartphone with for $12 a month? Plus, Kitty makes everything completely painless for me with their grade A+ customer service. No, they don't have an 800 number and communication is via email, but I've had all my questions and issues answered promptly, usually within one hour. One, my service is set up that I NEVER have or pay for any overage charges! If I run out of minutes, text, or data, I simply cannot use that service/feature until my plan renews. While that might sound like a potential pain, it is not. Kitty also lets me set thresholds where if my service reaches a "low level" chosen by me, they will renew my monthly plan early so that I (usually) never run out of a service. For instance, for my 250 minutes of talk time each month, I have my threshold set at 10 minutes. If my balance ever reaches 10 minutes, Kitty will automatically renew my plan early (usually within a matter of hours). In my first year of service with Kitty, my plan renewed early four times...but in each case I was close enough to the renewal date that it amounted to one extra $12 payment for the entire year. My entire year of service only cost me $156...no fees or taxes to pay either. And at worst, I was out of phone or text service maybe 8-10 hours of that whole year waiting for the auto-early renewal to occur. Of course, you can set your account up to allow overages to be paid out of a separate cash PIN as well.
Maybe the only real negative I can say about Page Plus and Kitty Wireless is that they do not have 4G internet service...yet. But that isn't a huge problem for me, as my home WiFi is probably far faster than 4G anyway.
My wife is on the TnT1200 plan for $30 a month and has never run out of talk or texts. Unless I drain every last minute of talk or texts out of my allowance, my whole phone operation is seamless, like it was with Verizon. My plan is on AutoPay, so it renews monthly (or early, if necessary) automatically by debiting my checking account, with no action needed by me. I can't recommend Kitty Wireless highly enough! If you are a thrifty person like me who doesn't spend all day talking and texting, but still want a smartphone at affordable prices, Page Plus (through Kitty Wireless) is the plan you should be using.
I have had to contact customer service several times. I called once the other times I used live chat and never had a long wait or issue.
My story may be lengthly, but please take the time to look if you want to know why I give them a 5 stars rating. I'm a runner. I need a phone small enough to fit in my mp3 armband instead of carrying around my big Droid X on the armband. I went ahead and bought a basic Nokia 2705. I called Verizon to see if they can activate the phone for me and whenever I go out on a run, I'll just switch it over to the Nokia 2705, and when I'm done, I'll just switch it back to the Droid X. Verizon said that I can't do that. And should I do that, they may have to terminate my $29.99 unlimited 3G data plan because the Nokia 2705 doesn't support it. Then I asked Verizon if they can add an extra line to my account so that I'll just pay the addition of $9.99 to have an extra line. They said no I cannot do that. Doing so would cancel my current grand-fathered unlimited 3G data plan. I would have to switch over to a Share Everything Plan, which I do not want to do. Verizon suggests a prepaid plan, which $39.99 is their lowest plan. I thought I was running to a dead end. I didn't know that wanting a small basic phone for emergency could be so hard. I did some research around and I realize that Pageplus can use a Verizon phone. I went to Pageplus to check out their plans and they have a simple $10 Pay-as-you-go plan with 120 days expiration date. That is exactly what I want, just a small phone with a simple plan so that after my run, I can keep in touch with my family and tell them where to pick me up. A $10 plan that spans over 3 months costs $3 per month. It gives me 100 minutes, it's perfect for an emergency phone. And the Nokia 2705 is light, it's perfect for me to wear on my armband during a marathon race. Okay, long story short [too late], early morning around 5am, I chat with a Pageplus cust rep, he asked for the MEID of my Nokia 2705, and he said that yes it's a clean ESN and he can activate it. I asked him if there are any activation fees. He said no. Perfect. Activation was free, over the Internet, and 'bam', I'm done. He gave me a new number. After that, I purchased a $10 plan and add it to my new number. That's all there is to it. Now I have an emergency phone.
I do not like the long wait just to talk to a live person! I'm done with this!!
Okay, so I've read the comments (good and bad) and I've got to tell anyone thinking about Page Plus to JUST DO IT!!
I decided to write this lengthy review for those considering Page Plus, but are reluctant to do so due to misleading rantings of disgruntled customers who are probably never satisfied anyway. If coverage and call quality are most important to you, and customer service isn't quite as important, then you absolutely CAN'T go wrong with Page Plus Cellular.
For the record, I DO NOT WORK FOR, OR WITH, PPC.
I am just a very happy customer, saving ALOT of money in these very difficult economic times, and I would simply like to see people get the same level of cellular service at much more affordable rates. This is simply my humble contribution to others - to help them make the best informed decision they can - since staying in touch is so vital today.
I must say though, that the service has been so good that I went up from the $55 plan (unlimited talk, text, and 2Gb of data) to the $69.99 plan (unlimited talk and text, but with 5GB of data). See how much that costs you with Verizon! I'm saving $65 per month on my phone bill that I can use somewhere else (gas, groceries, etc.). Verizon charges $80 for unlimited talk, text, and 2GB of data.
If you have Verizon's coverage in your area, and where you normally travel, you will see no difference in service or coverage. If you're tired of paying Verizon's high prices, then jump over to Page Plus.
I know that some people worry that paying less will mean getting less. As far as Customer Service representatives, you will see a difference from what you may be used to with VZ's CS reps, but they are incredibly patient, they listen, and they value your business.
As far as the network, reception, data speed's, etc., there will be absolutely no difference because it IS Verizon's network - period. Anyone who says anything different doesn't know what they're talking about. Anyone who has experienced anything other than Verizon's typical J D Powers stellar service needs to get different phone.
I have been with Page Plus for 6 months (coming from Verizon) and have had almost no problems. I have had ZERO problems with the actual cellular service. The only problem that I had was that the automated system charged me twice in the same week (which wound up being my fault). They promptly refunded me and my credit card was credited within DAYS with absolutely ZERO problems.
Call quality is stellar, texts and picture messages always arrive (and mine are always received), and I'm getting 1.5 Mbps data speeds (as per the Speed Test Android app).
Anyone knocking the service, or the company as a whole should consider going back with Verizon and their outrageous prices. Yes, you may be on hold for extended lengths of time but THIS IS ONE OF THE VERY REASONS THAT THEY ARE SO MUCH CHEAPER THAN VERIZON (no wander America is going down the toilet!). I must say though, that there have been times when they've answered my call immediately (like when I have a question about something).
If you need immediate, "always-on, always-connected" customer service then PAY FOR IT!!!! Quit ragging on a company that provides the same wireless service at a fraction of the cost (in some cases), and half the cost in others, of Verizon - yet still provides that wireless service on THE EXACT SAME TOWERS AND INFRASTRUCTURE AS THOSE OWNED BY VERIZON!!
If you need Page Plus to support your phone then buy one that they sell.
If you don't like the phones they offer, simply bring ANY Verizon 3G phone to Page Plus. You don't have to physically "bring" it to them - I just mean bring it with you over to their company. They can activate it over the phone and everything (voice, texting, and data) will be working on the spot (actually, you dial *228 just like activating a phone on VZ). How great is that?
I have a RAZR MAXX that I had when I was with Verizon. Because I really like my phone, I paid a flashing service on eBay $39.00 and they flashed my phone REMOTELY on MY computer (I didn't have to "send it in"). The name of the service is Quality Cricket Phones and her name is Dina. SHE'S AWESOME!!!! She was very patient and had EVERYTHING working (voice, text, and 3G data) in 15-20 minutes. If you have one of these and you want to use it on PP WITHOUT LTE, then I suggest you give her a try.
But before I found out about this flashing service, I bought a refurbished Motorola Droid X. I called Page Plus, gave them the ESN, dialled *22800, and the phone was programmed - nothing special required. Everything worked and I got the same service and coverage as my Razr Maxx.
How do I know you ask?
I bought the Droid X while I was still with VZ and my Razr Maxx was still active. I used the Droid X on Page Plus with a temporary number that Page Plus assigned to it. I then set the Razr MAXX to 3G only, and carried (and used) both phones for a week-and-a-half. I'm in the greater New Orleans area, but I also traveled to an area that typically gets "fringe" coverage and signal strength (1-3 bars). There was absolutely ZERO difference in signal strength, service, voice quality, data speeds, etc. in these areas as well as when traveling.
BTW, I also tested Straight Talk and T-Mobile, and found them both just "sub-par" of Page Plus
Do yourself a favor and ignore the rhetoric of unreasonable people. If you need to save money on your cell phone bill, but you really need to have Verizon's service, then go with Page Plus. You'll be glad you did.
Of course there is no GSM service! Page Plus offers CDMA which is a superior technology. People chose PP because they want more signal strength and better audio quality.
For everyone complaining about the wait time when you call..Call the vast majority of companies and you find similar wait times..Check out this link to Verizon's forum, people there have waited 2 hours. Like other people have suggested learn to use the online chat that most places have. Much easier and much much less irritating. Wait time 30 seconds to 2 minutes has been my personal experience.
I have been loving the savings since porting mine, my wife's and her mother's numbers over last year. Yes I do have to wait the limited amounts of times I call but I set up auto-pay and do a lot of transactions through our web account so I rarely need to call. For those of you who do just sign of for a web account and use Live Chat to contact Page Plus. People need to get with the technology most companies use and use chat and email. You will always wait when calling your phone company.
no customer for 2days no phone service..they dont mind take n your money. I have job interview what am I to do?
Costumer service wait time is over 30 minutes. phone quality ok, cost of plan ok, no GSM service, my rating was for customer service which is poor.
dont be fooled by the review there service sucks and you will be better off with boost or verizon unlimited service
They were great. I think success has ruined Page Plus. Wait time when you call in for Customer Service are ridiculous. Just tried their website and that's down. Too bad, as they're friendly to deal with IF you can reach someone. Prices and cell service can't be beat. Just too much effort anymore to deal with them.
I tried calling the main company number to ask a few simple questions.
1) Which kind of network does PP use? CDMA or GSM?
2) Is there a phone list somewhere on their site?
3) Can I use a Windows CDMA Verizon Phone?
4) Does PP have throttling back practices for overages on Data?
5) I need to find a repair facility close to my home?
I waited 30 mins, the recording got stuck during the wait, then there was silence. It was ridiculous to say the least. Then the woman did not know what CDMA or GSM was.
She kept saying I can use a Verizon phone. I told her that yes I know but Verizon uses both the CDMA and GSM phones. She then hung up the phone.
After reading the other reviews this leaves me to think they have a time table for all calls and then they are supposed to hang up. It's happened 3 times now.
This company is under staffed and overwhelmed and way out of their league and Verizon knows this as they themselves even told me that's why they are not worried about PP as competition.
Still looking for an truly Unlimited service that's cheaper than Sprint @ 130.00 a month.
I just started with Page Plus about a month ago, and had no problems with the service.
It works flawlessly, & adding my Verizon phone's ESN to my account was easy. The customer service rep answered promptly & was friendly!
I've had no service issues to speak of. No dropped calls, lost texts, nor data issues!
Using Verizon services at a discount is a great deal.
Switched to Page Plus from Verizon. I get more minutes for less money.
Don't call customer service, long wait times. Use the customer chat window; longest wait on that has been about five minutes.
Porting was a pain, took a few days, but once it's done - it's done!
I get the Talk 'n' Text 1200 plan for my phone and my kids. They just bumped the data up to 250 MB/month, which was at 100 MB/month.
Page plus is NOT a good service to switch to. Their phones suck & they have poor service. They don't deserve 1 star! Their customer service people are VERY rude. NEVER using page plus again EVER! Piss poor phone company!!
I think Page Plus is good for several reasons. You can use any Verizon/Page Plus phone, (bought a Blackberry on Ebay,) port your number, and the rates are good if you aren't a power user needing a lot of data. I had Verizon but when they changed their plans it became too expensive. I kept my Verizon broadband/wifi/modem for my home internet and can use the wifi with my cell phone which gives me a lot more data.
If you do not buy your phone from PP it isn't supported. Blackberry's are not supported but I have found most of the answers I needed with configuring the phone by doing Google searches and finding forums.
The customer service is horrible. Long wait times and no two customer service reps will tell you the same thing. I had to call back 4 times regarding my porting. They kept making mistakes so the porting wouldn't go through. I finally used the chat on the website and my problem was fixed within minutes. Finding a local authorized PP Dealer takes care of the customer service issues.
PP may not be for everyone but it is the best solution for me. I love my Blackberry, I'm on the 1200 talk and text plan and just bought a second Blackberry (Ebay) and put it on the 12 plan for a back up phone and business line. I'm savings hundreds of dollars per year.
It's good to be back to Page Plus Cellular. I'm reminded of why I should never have left.
I am disappointed in your service on Dec. 10, I paid for 4 months service as I was going out of town. Well here it is only the second month and I have no service. I have the receipt with the info on it. When I get back home, I will discontinue the service.
Pros- Good deal for Verizon native coverage. CS Fair .
Cons- You can't use newer phones (4G,LTE phones) unless you have them flashed, No unlimited texting plan,data and text overage rates are too expensive
Excellent service and coverage area. I found calling the local Pageplus Dealer instead of customer service service to be great. No waiting and helpful folks.
Been with Page Plus for 3 years and let me say this. Coverage is awesome, customer service is not. Calling in gives a 30 minute wait time minimum(!) and live chat has super limited hours. I've been using PagePlusCA.com recently cuz they reply quick and offers deals that the other site doesn't. They're the only reason I'm still with Page Plus, to be honest
Page Plus customer service is HORRIBLE. It should not take 30 minutes or more to reach a representative! I have called customer service 3 times today, and all three times, everything they told me didn't work, or they didn't know what they were talking about. One person very friendly, though. I just find is very frustrating when you have to call back multiple times and then wait so long!! I feel like throwing my phone out the window!!!!!!!!!
One of the best networks in the Prepaid biz. Good value for the money. Customer service isn't bad, but hold times can be a bit long. At least tech support speaks English.
Page Plus is awesome. Unfortunately, data is still at 3G and I couldn't say no to T-Mobile's unlmited, uncapped, and unthrottled 70.00 per month 4G. I will be back when PP offers 4G.
I've been using PP for 2 years at least. My wife and I are saving probably $60-$70 per month. I have the $80 standard plan, which usually lasts 4 months. I have an Incredible 2, which I bought used for $90. I have data off and use WiFi all the time. My wife has an Incredible 1, and gets the $39.95 unlimited talk n text + 200 MB data plan. We have experienced no problems with service, data usage, call quality, reception or anything. The only problem is you need your own device, and it has to be 3G at that. Some folks are able to use 4G phones (w/o 4G speeds) but we haven't tried that. Regardless, we usually buy refurbished phones on eBay or Cowboom or Kitty Wireless. We rarely call customer service, but when we have, I don't even think I've waited longer than 2 minutes. Then again, we utilize Kitty Wireless' excellent service most of the time anyway. I highly recommend PagePlus to anyone who doesn't require the latest and greatest device and 4G speeds.
Been using PP now for 6 Mos (Used Virgin Mobile prevously for 5 years).
Can't beat the verizon coverage !
I love PP ($80/YR Standard Plan,~4c/min) inexpensive.
I use Kitty Wireless as my PP dealer, they are quick to respond (Hence I don't have to deal with PP - CS diretly).
Only Negative is with the "Standard Plan" which gives you acc't balance, each time you dial, before your call connects.
they have the worst customer service..
I switched from Alltel prepaid to PP in December, I have the $12 plan (250 min talk, 250 texts, 10mb data for one month) which serves my needs perfectly. No probs so far with talk and SMS text. However MMS and data are a no go with my Samsung Hue II. I tried to find a work around to get data working to no avail, but it's not that important to me. Customer service is very hard to get through to and isn't a great help with phone related issues since ALL PHONES are unsupported unless purchased from Page Plus. Call early for shorter hold times or better yet, email them. If data and MMS is a big deal for you then it would probably be best to steer clear of Page Plus.
Just switched my daughters Verizon Palm Treo Pro over to PagePlus' $39 unlimted text/calling and my Palm Treo Pro over to their basic $10 plan....SWEET! Next my son and wife's plan and Verizon will now have lost ALL OF MY BUSINESS...greedy a-holes could have just left the grandfathered Alltel plans alone and kept my business.
I just renewed my service on the 12 Plan and the dealer informed me the data overage will be lowered to 10Cents per MB and Voice/Text/MMS to 5Cents effective next week.
this service has no one that can speak english when you need help so they leave you on hold till you hang up no tech. support at all.
They really suck. They cant line your start and end date up, so you get a break in service every month. Not to mention you pay for a month but get 2days less. Forget about credit for overpaying. If you try to chat for service, you have to give up frustrated. They run so bare bones the delay is crazy cause they must be serving several people. kim kept asking me my phone number when I started by giving it to her, and I would have to go above and resend the messages I had sent because she kept forgetting what My problem was." I just want my autopay to not have a delay in service" I kept asking... I pay every month but I am online every month trying to fix this.
Forget calling. I have been on the phone 30 minutes now waiting. now the music has stopped, trying to get me to hang up, I guess, so they can keep raking me over the coals every month.
I bought a new phone, the sony xpedia from Mysupplyworld for the PP Service under the 12 dls. program. I hope everything will work fine under the pageplus umbrella...If not I'll keep U post it.!
I BEEN USING PAGE PLUS FOR ONE YEAR SO FAR WITH EXCELLENT SERVICE AND COVERAGE AND SAVING ABOUT 800 DOLLARS .
For some reason I cannot receive incoming calls. I can make calls, send/receive texts, surf the net! Been trying to reach CS all day. No live person will talk to me. I've been with PP for almost 4yrs and until today NEVER had a problem.
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