|
|
|
|
|
Page Plus Prepaid Wireless Service
Editor Rating
Overview
Page Plus Cellular is a smaller prepaid cell phone provider based in Toledo, Ohio and is a DBA of Online Wireless, Inc..
Page Plus prepaid is one of the few smaller carriers offering extremely low per minute rates and routes calls on the Verizon Wireless network.
Pros: Page Plus is an extremely simple prepaid cell phone service and offers low per minute rates. Additionally, payments are accepted via credit card through PayPal and there is no activation fee to get started with service.
Cons: Phone choices with Page Plus are limited on the main website and lack a lot of the more advanced features that might be expected by some users.
Detailed Provider Information
Plans: Page Plus offers three different types of plans. The first is their standard plan, which is a traditional pay-as-you-go service. The price per minute depends on the refill card used. The 10 dollar card is 12 cents per minute, the 25 dollar card is 9 cents per minute, the 50 dollar card is 8 cents per minute, and the 80 dollar card is 6 cents per minute. Customers using the standard plan can add unlimited nights and weekends for a 99 cent daily fee. The Unlimited Talk n Text plan offers unlimited voice minutes and unlimited text messaging for $39.95 per month. This plan also includes 20MB of data transfer. The Talk n Text 1200 plan includes 1,200 voice minutes, 1,200 text and multimedia messages, plus 50MB of data for $29.95 per month.
Customer Service: Customer service is available by traditional landline phone or by dialing a special number on your cell phone. Customer service is also available via email through their website.
Credit Check: None
Contract: None
Payment Options: Prepaid minute cards for Page Plus are only available online or through local retailers (a list of which is not available on the website). Payments for phone cards purchased are taken via PayPal.
Text and Picture Messaging: Text messages cost 8 cents per message sent or received. Users can buy text messaging bundles as well, $10.95 for 2,000 messages and $19.95 for unlimited messages. These bundles expire at the end of the month and must be renewed for the next month. Picture messaging is offered at 25 cents per message, plus data charges, for the standard plan, and 10 cents per message plus data charges for the Unlimited Talk n Text plan.
Data Plans: Page Plus charges for data by the kilobyte, at $.0006 cents per KB, or 60 cents per megabyte for the Unlimited Talk n Text plan, and $.0012, or $1.20 per megabyte, for the standard plan. This includes multimedia messages (MMS), which they say range between 20 and 200 KB.
Downloadables: No downloadables are available for Page Plus customers at this time.
International Calling: International calling is available but there is a limited list of countries that can be called. If you plan to use international calling, you'll want to check out the current list of countries you can dial to on their site before signing up. Additionally, a listing of International rates is not currently available on their site, so you'll need to call to check the current rates to each destination company.
Roaming Charges: The roaming process with Page Plus is a bit complicated for the unsophisticated user. Roaming requires several dialing steps that differ depending on where your calling from. These roaming calls are billed at 59 cents per minute.
Calling Features: Voicemail, caller ID, and call waiting are included with Page Plus Wireless service at no additional charge.
Activation Fee: There is no activation fee to start up with the Page Plus Cellular service.
Nationwide Long Distance: Nationwide long distance calling is available and calls are charged the same as regular calls.
411 Calls: Directory assistance is available from Page Plus prepaid at a cost of $1.25 to connect to the 411 service in addition to your normal per minute rate.
Earliest Minute Expiration: Minutes expire 120 days from the time you add them to your account.
911 Calls: Yes, where available (no listing of where it is available is provided).
Phones: Page Plus offers a limited number of phones, most of which are on the lower end, since the company does not offer advanced services. Page Plus also offers the activation of your current phone on their network, as long as that phone is compatible. See your local retailer for phone compatibility. The Samsung A670 and the LG VX6100 are both camera phones.
|
|
|
Page Plus Cellular
I ported two numbers from Boost and I love the service @ the
5
Page Plus Cellular
they tell me that the internet will work only on pageplus phones
5
Page Plus Cellular
The price is great. Customer service could use some improvement,
4
Page Plus Cellular
Bought my PP two days ago. I was told it comes with 100minutes.
3
Page Plus Cellular
I signed up for Page Plus service about a month ago & I currently
5
Page Plus Cellular
OOPS...my bad the Samsung Sch U350 for 19.95 at Wally World was
4
Page Plus Cellular
Actually 4.5 stars. Some of the reps can be grumpy but at least
4
Page Plus Cellular
The service is Good , however the Customer Service is NOT GOOD,
3
Page Plus Cellular
I dislike the service because are not able to have an account
3
Page Plus Cellular
I like the service but thier customer service sucks I tried calling
1
|
Randel Keller
2009/10/28 |
I like the service but thier customer service sucks I tried calling to tell them that I was having problems getting service at my house And they more or less blew me off I still cant get service at my house 901-628-6860 is my number if they care to check into my problem
|
Page Plus Cellular
not completely unhappy with pageplus. in the chicagoland area,
3
Page Plus Cellular
I switched from a Verizon Friends and Family plan and my cost
5
Page Plus Cellular
About to purchase a phone/service with page plus notice one of
5
Page Plus Cellular
PagePlus is the best value for your money, 39.95 for unlimited
5
Page Plus Cellular
I was happy with the service until they cut off my phone. It
1
|
Pissed
2009/10/24 |
I was happy with the service until they cut off my phone. It had $53 worth of minutes still unused that had "expired" and were "confiscated" per customer service. Apparently, after 120 days your minutes expire. How wonderful my money gets to fall down another greedy corporate hole. The manager on the phone offered me half the minutes back for 10 more dollars! I was speechless. What a rip off!! Really angry!!
|
Page Plus Cellular
Page Plus Cellular is the best for many reason:The Price.The
5
Page Plus Cellular
it sucks here latly buy min and can't put them on phone very
1
|
dqve
2009/10/23 |
it sucks here latly buy min and can't put them on phone very costly for some and to top it off tell you to hold then hang pu this happened to me last wk and again this week i will be getting a new service
|
Page Plus Cellular
Their online call records are limited- 100 transactions or 90
3
Page Plus Cellular
I WAS WITH BOOST THEN WENT TO METROPCS THE PROBLEM WITH METROPCS
4
Page Plus Cellular
I have had 4 phones frome you and none of them gave me any truble
2
|
D.D McKenzie
2009/10/21 |
I have had 4 phones frome you and none of them gave me any truble but this time I bought a phone frome u and It dose not work i called your office and you did nothing im stuck with a pone i cant use.Thanks for nothing
|
Page Plus Cellular
Man... I really don't understand any of the bad reviews...
5
Page Plus Cellular
page plus sucks switchad to metro pcs text mess and internet
5
Page Plus Cellular
I ported 2 lines from Metro to PPC, it went very smooth. I love
5
Page Plus Cellular
the pay is great but customer service is not so good. on top
3
Page Plus Cellular
worst customer service, very rude, waited 20mins to get customer
1
|
zeehaa
2009/10/19 |
worst customer service, very rude, waited 20mins to get customer service agent on the line, he gave another number but that is always busy.
|
Page Plus Cellular
I was having prepaid minutes (value $12) but they turned my phone
1
|
zeehaa
2009/10/19 |
I was having prepaid minutes (value $12) but they turned my phone into roaming and it started charging as roaming, result fininsh up all my prepaid minutes in very short time (5mins). so, don't trust pageplus
|
Page Plus Cellular
So far so good. Have been with Verizon for 10 years and my
5
|
Linda
2009/10/17 |
So far so good. Have been with Verizon for 10 years and my only complaint is the cost. I used to use my phone on nights and weekends for long distance, but now get that service on home phone and I like it better.It is much less costly than it used to be as they have to compete with cell services. Cellular is now just for emergencies and occaisional calls when out of the house. My husband didn't carry his phone ($20/mo for a second line) most of the time. I sent an email question to Page Plus last month and got an answer within 24 hours. Decided to change and called customer service. It's true I waited 20 min., but I had phone on speaker and was doing other things. I ported both phones to them. The agent was understandable and patient. The portage occured without incident. This morning I called and waited 6 minutes to speak with someone to activate and buy minutes for the phones. Again, a very pleasant and agent who I could understand and was patient with me. Both phones are working. We live in the mountains and have great coverage. So far, so good. Instead of paying $70/mo. + taxes, etc., we'll be paying $100-200 per year. What a savings! This is a perfect plan for those who use their phones infrequently. I had tried to get a Verizon plan that would save me money. When they found out I was over 65, they told me about a plan that is NOT in their brochure, but it didn't compare either. I had the Verizon rep check Page Plus on the store internet and he was speechless. So, we'll give it a try. So far no problems with set up and coverage. If things change, we can always switch.
|
Page Plus Cellular
One of the best prepaid company ever!Page Plus Cellular opperates
5
Page Plus Cellular
What happened to your phone service? I can no longer receive
1
|
Walt P
2009/10/16 |
What happened to your phone service? I can no longer receive voice messages. Callers hear a Verizon Error message each time that instructs them to redial. But, when they do they get the same error message over and over. I have tried to call your customer service number and no one ever answers. What is going on with your service; no one seems to have any contact with you any more. Not even at the phone stores .... they don't know why you have abandoned everyone. Are you going out of business or do you just don't care about your customer base any more?
|
Page Plus Cellular
excellent service for price. i port my number within couple hours
5
Page Plus Cellular
b from Florida - page plus is secured by Equifax certificate.
5
Page Plus Cellular
b of florida how is this a scam? if a hack wants your info they
5
Page Plus Cellular
How is this not a scam? Their website is not even Verisign secured
3
Page Plus Cellular
Oh, And one more -- extremely long expiration days -- 120 days
5
Page Plus Cellular
After being a loyal customer of T-Mobile for 3 years, I finally
5
|
speedyz
2009/10/13 |
After being a loyal customer of T-Mobile for 3 years, I finally decided to move on mainly because I didn't call that much but still was charged for $45 per month. After researching around, I decided to try page plus out and now I am glad I did. I got an old verizon phone from a friend and then activate using pageplus online dealer (ebay actually, they activate your pageplus account for $1 and give you $11 worth minutes). And I also called page plus customer service before actually buying service on ebay. They were not that bad as reviews here. I called them around middle of August this year. That was my only experience with their customer service. The lady explained to me how their cellular system works and where I can find a dealer store and so on. Pretty nice. Other things have all been done online. Got activated online, basically through email and certain form and one call. Very smooth. And then is the BEST part -- really a money saver and much better coverage than T-Mobile! I only spend around $6 per month for around 80 minutes. And their online customer account is simple and nice too. I can check all my call records there and balance stuff. Their phone selection is really nothing. But nowdays you can buy cdma phone all over the internet. It won't be a problem I think. And when the minutes run low, I just go to ebay and buy a refill card for $24.89 with no tax or shipping. After refilling, I got $27 and 9 cents per minute rate. Perfect for me. Also one more good thing about it is now it has this plan 1200 minutes 1200 texts and 50mb data for $29.95. It's a really appealing plan. I will probably enroll that plan we I get less busy and call people more. So overall, it's a five star cellular company! Btw, I tried ATT pay as you go, too. Too expensive! And I used Sprint monthly plan before, too. Bad coverage!
|
Page Plus Cellular
I have bounced around from one prepaid company to the next, ever
4
|
the dude
2009/10/13 |
I have bounced around from one prepaid company to the next, ever since my beloved Alltel was bought out by Verizon I have been trying to find a new home. Page Plus has my vote. I like the ability to use Verizon phones and to be able to use the MMS and internet. The coverage is awesome. The plans are cheap. The customer service might as well not exist, but I haven't really had any problems, so I guess I am lucky. The selection of page plus branded phones is pretty much a joke, but when you can use any Verizon phone you want, who cares? If it weren't for the customer service these guys would get 5 stars.
|
Page Plus Cellular
I work as a sales rep for independent dealer of various cell
4
Page Plus Cellular
Sorry for the misspellings and such - I was so pissed reading
3
|
Sharon
2009/10/13 |
Sorry for the misspellings and such - I was so pissed reading everyone else's review, I was typing faster than I was thinking! PP phones are refurbished and have only a few days of warranty. They don't mention this on the packaging nor does the dealer mention it to the customer UNLESS ASKED. Sorry for the newbies who buy this crap of a phone. The dealer evasive when asked who is the master dealer as if they are hiding the drug lord of used cell phones! All I know they are in Toledo, Ohio!
|
Page Plus Cellular
If you buy the PP phone from a dealer and the phone goes out
3
|
Sharon
2009/10/13 |
If you buy the PP phone from a dealer and the phone goes out or deosn't supply the features you were expecting they mentioned on the package - YOU ARE ENTITLED TO A FREE NEW PP PHONE! Why? ONLY IF THE DEALER DON'T MENTION THAT THE PHONES ARE REFURBISHED AND IF THEY DON'T MENTION THE WARRANTY OF THE LIFE OF THE PHONE!! IF THEY GIVE YOU THESE 2 MOST IMPORTANT INFOMATIONS - THEY ARE IN BREACH OF MISREPRESENTATION OF A PRODUCT. It is package as a new product with not wording saying it's refurbished and may not have all the features influded in the phone. Knowing warranty is very important because most of the phoens I found out have only a 14 to 30 day warranty!!! MOST CUSTOMERS DON'T KNOW THAT! BUT THE BETTER BUSINESS BUREAU AND THE ATTY GENERAL OF MY STATE AND OHIO ATE WILL!!! That's how I got my free PP phone after my camera phone went out after having it for 4 mos. But when I went back to my dealer to complain, they said I couldn't get a replacement for free becuz the phone is refurbished and only had a 30 day warranty!!!!!!! Talk about pitching a fit! No one informed me of this. It was packaged new, and no warranty or wording ont the package speicifed this! I immediately told them they are going to give me a new phone or I will call the BBB and the IL ATTY GENERAL who take care of consumer fraud in our state! They gave me another phoen quick along with some free minutes!!! BE FORE WARNED PEOPLE!!! THE PP PHONES ARE REFURBISHED and WITH ONLY SEVERAL DAYS WARRANTY. So if you put in 300-600 minutes that long past the warranty period and yu are up a shyte creek with a bum phone and so have to fork over more money to buy another one. That's how these 2-bit ma and pa dealers are taking our money!!! But other than that, the serive works fine altho customer service can be better.
|
Page Plus Cellular
I totally agree with others that complained about customer service.
1
|
Margaret
2009/10/12 |
I totally agree with others that complained about customer service. I was either disconnected or the line stays busy.
|
Page Plus Cellular
Page Plus have change their Texting Bundles:2,000 text for $10.95/monthunlimited
5
|
tony
2009/10/12 |
Page Plus have change their Texting Bundles: 2,000 text for $10.95/month unlimited text for $19.95/month I think the $11 bundle beat any other text bundles in the range $10-$15 from other carriers, the problem is that they auto-charge you every month
|
Page Plus Cellular
this is the best service i ever had it works everywhere .i travel
3
Page Plus Cellular
Although the price may be right for unlimited talk and text on
2
|
cwags
2009/10/10 |
Although the price may be right for unlimited talk and text on a great network, there is absolutely no way to get a hold of customer service on any of 3 different phone numbers by the average joe. Even my cell phone retailer has to wait on hold for 20 minutes on his direct number to actually talk to someone. The first person he talked to was friendly but didn't solve the problem of me getting no internet on my brand new phone. The second person he talked to was rude and didn't help solve the problem either. I have other people in the family anxiously awaiting phones, but we may have to shop around. I am willing to pay extra for a company where customer service actually exists.
|
Page Plus Cellular
just got the new 1200 talk and text with mms and 50 meg data
5
Page Plus Cellular
I had this service for one month I tried to pay my bill I was
1
|
Toni
2009/10/08 |
I had this service for one month I tried to pay my bill I was without a phone and not able to contact someone to assist for for one entire day. I think that this is the worst service I have ever encounter by a phone service and I will be switching my service.
|
Page Plus Cellular
This company is a good value. Low cost with great Verizon coverage.
5
Page Plus Cellular
Just wondering is page plus still in business? read reviews
3
Page Plus Cellular
I WAS WITH BOOST MOBILE FOR 7 MONTHS AND HAD WEB AND TEXTING
5
Page Plus Cellular
unable to get online account setup have tried several different
3
Page Plus Cellular
Page Plus is a good value for service. Since they use the Verizon
4
|
|
|
|
|