Average User Rating:
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See the rest of the 118 Page Plus Cellular customer reviews
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Agnes 2009/06/30 |
Service is good. Customer service is bad. Even supervisor was rude to me. As soon as I find similar offering I'm leaving them.
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BigCed 2009/06/30 |
Just got rid of Boost, couldn't get any calls in the basement at work. But that's not a problem with Pageplus great service all around.
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SMS 2009/06/28 |
One of the best parts of PagePlus is that they're one of the few prepaid providers that have reasonably priced 3G data for occasional use, at $1.20/MB. Use the same 3G data on Verizon InPulse and it's $1.99/MB. Remember, you're not limited to the used phones offered by PagePlus, you can use any Verizon phone, including the Verizon InPulse phones sold at Target, Walmart, Walgreen's, Best Buy, etc. as long as you don't first activate them on Verizon InPulse. Bottom line is that PagePlus provides the best prepaid service by far, both in terms of price and coverage. Customer service is great, but you'll rarely, if ever, need it. You can now manage your account on line which was something that wasn't available until recently.
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Foosinaround69 2009/05/26 |
I happen to get page plus just to try it and may I say I wish I had been using it for a long time!!! It is as I have checked the best prepaid I hve seen bar none....It uses the Verizon network so you cant go wrong period!!! No dropped calls, easy card to get and cheap minutes...If you cant afford the $25 plan one month just go with the $10 one and ur set for a sec...simple and easy!!!! Net10 is 300 minutes for $30 and page plus is $25 + you get a $2 credit..so 300 mins +...you cant beat that!!!
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Guest 2009/05/20 |
Anyone having problems activating a phone. FYI - You can get your verizon phone activated on ebay for .99 just search for page plus.
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Guest 2009/05/11 |
I think it's time to update the prepaid review to include Page Plus' new Talk -n- Text plan. You get 1500 minutes AND 1500 text for just $39.95 a month. Nice, right?
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Jim 2009/05/09 |
I also signed for the $39.95 per month. It is better than signning a contract and it is on Verizon Net-work
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sandra 2009/05/05 |
I just port-in my number to Page Plus with their amazing offer: 39.95 per month 1500 Minutes & 1500 Text and it is NationWide on Verizon Network. Thanks to Page Plus Cellular!
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Rafael 2009/04/29 |
I am a page plus customer for five (5) years and I have one of the best service. Page plus is perfect for me, I use $25.00 about every 2 to 3 months and the customer service is the best.
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Nick Drake 2009/04/22 |
I have had pageplus for years and it's wonderful i just talked with michael a csr from pp and he walked me through programming my new phone what a great company... doin great
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Trish 2009/04/08 |
I am extremely satisfied with this service. I've had it for about a year and $25 for 300 minutes, with no other fees and lasts 120 days, can't be beat. The phone I purchased isn't the greatest and wouldn't get another one but the service is the cheapest around!
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Lindsey 2009/04/02 |
I've been using Page Plus for over a month, and the service is awesome! I live 30 miles south of Nashville, TN, and I've never had a problem. The best part is that I'm also saving lots of $$$ with no contract or commitment. A friend gave me her old Verizon phone, and with a call to customer service, I was ready to go. I just wish I could give Page Plus 10 stars!
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RIVER 2009/03/29 |
I Recently started using page plus and it's a great company i spoke to michael and he was a gentlmen and very helpful with my situation . keep on keepin on.
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ANITA GOODLEIGH 2009/03/23 |
Highly recommended (for those that only need a bare-bones cell plan for occasional use). Since I hardly use a cellphone anymore, I wanted to ditch my Verizon Family Plan (and the $85 mo bill) and find a cheap plan. Since I loved their coverage area, I checked for a company that used their network; hence Page Plus. Now, if I had bought a new phone I would have had to pay their $10 Activation fee. But they gave me 100 minutes for free AND ported my old ph# over as I used my existing Verizon phone. THAT'S A HECK OF A DEAL, and Verizon wouldn't even try to match that when I asked what they would do to retain a 5 year customer. Totally painless experience and their US-based, English speaking customer service ROCKS! So, when I buy their $25 card (300 mins)in 120 days, it will average out to around 6 cents per min for up to 8 months of srvc. This works out to $3.125 per month for cell service (8 mos/400 mins); add another $25/300 min card at end of 7th month (to rollover unused minutes for another 120 days)and the annual first year cost is $50 which is $4.17 monthly. Heck, I'll cover the 411, roaming, and text msg costs that may occasionally appear and still save a buttload of greenbacks...
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Diane 2009/03/16 |
Had Tracfone for years but once I found Page Plus I couldn't believe how much money I had been throwing away! Got the V3C from their website. You have to call customer service for MMS. I can send pictures and email. Customer service is outstanding! They're always very helpful the few times I've needed them.
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Gordon 2009/03/10 |
Would have given 5 stars, but I haven't been on the service long enough. I activated a Palm Treo with all the bells and whistles for only $.99(99 cents!) from an Ebay auction. Got $12 credit. Prices are good for calling and texting and I like that they last almost 4 months. I use the internt a lot, so I keep up with my usage by logging into the pageplus website and I can do about anything I need. Works great! I don't need much time, because I use my phone on wifi most of the time and I use PP as a backup/emergency phone. It's looking real good.
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ED 2009/03/08 |
I have two phones with page plus celllar since 2007 and i never had a problem. Very informed customer service and excellent rates.
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Eddie 2009/03/07 |
Horrible customer Service!!! I've gone through 2 phones already. I called about 5 times before anyone told me about the unlimited plan, and they couldn't even sell it to me!!!! Absolutely Horrible Service
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Tom 2009/03/02 |
Great service and good rates!
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Greg 2009/03/02 |
I have had page plus for more than two years. No problems. I talk very little on the cell but nice to have the cell when away from home. I get a $10 card every four months and have a balance left when I rollover. Basically, I get a cell and fifteen minutes for $2.50 per month. It works for me.
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adam 2009/02/24 |
Best of the best, go Page Plus!!
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jen 2009/02/16 |
I like all the information I have read and researched about Page Plus. However, they do not have a privacy policy posted on their website. I have contacted them about this and they have informed me they will work to correct this (has not happened as of 2 weeks). I also asked if they could send me a copy of the privacy policy via e-mail and was told they could not. I will not give account and personal information to a company that cannot provide me with a privacy policy. I hope this get this fixed soon.
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anita 2009/02/15 |
Been using pageplus for 6 years now. Love it, just need to buy me a new phone I am still using the first one I got with page plus
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cliff latta 2009/02/06 |
I find the service fine,butI bought two phones about three months ago, since then i've returned my charger once and now my other two chargers don;t work.I don't know if this has been a problem with other folks or if i'm jinxed. Ihope the store will replace them.Would like feedback on chargers. Thanks Cliff Latta
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Gator 2009/02/01 |
I have two phones activated on PagePlus for my kids. Pluses: Use any Verizon phone, including Verizon InPulse phones (just don't activate it on InPulse first). Excellent coverage. Blows Tracfone, Virgin, and T-Mobile away. The big difference is in non-metropolitan areas. Low cost. Text messaging is only 8¢, compared to 20¢ on Verizon itself. Minutes are as low as 5.3¢ when you buy discounted refills from various on-line sources. Awesome customer service. I've only had to contact them a couple of times (ESN change, and when I forgot to re-up). They restored my account balance, but advised me that it was a one-time courtesy. The customer service reps are very well informed on how PagePlus works--you don't get wrong answers. 120 day re-upping is better than some prepaid providers, but some other providers have ways to do only 365 day re-upping. Very low per-month minimum, $2.50 (a bit less with the discounted refill cards). Minuses
Don't forget to re-up every 120 days. If you forget you'll lose your balance. You can call them to find out your expiration date, but also write it on your calendar, and set a reminder alarm in your phone. They recently change their accounting system for balances. Used to be that you bought "Page Plus Money" at a discount ($80 bought $168) and you were charged 12¢/minute for voice, 8¢ per text, 50¢ for monthly fee, and 59¢ for roaming (really rare to roam). Since these costs were paid with Page Plus Money, your actual costs would be 6¢ for voice, 3.5¢ for texts, and 22¢ for the monthly fee. Now they've fixed this, and you pay the full 8¢ for texts and the full 50¢ for the monthly fee, though minutes are still 6¢ with the $80 card.
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Annette Caldwell 2009/01/12 |
I've enjoyed using Page Plus prepaid over 3 years. I will not go anywhere else again. The rates and service are great. THANKS PP!! You are the greatest!!
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heath 2009/01/08 |
I think the company is great . I have nothing but good to say about the cust. service . I Talked with michael and he went above and beyond . What a great company keep up the good work .
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Tiffany 2009/01/07 |
I have used Page Plus for a year and they really blow away Tracphone which sometimes have taken 2 hours to add minutes on. They now have a Razr phones looking foward to their upgrading phones.
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Allen Sands 2009/01/07 |
I have sold over a 1000 cellphones and customers like Page Plus the best. Customer Service has been the best . Try to get help with Virgin or Boost you will have a experience.
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amber 2009/01/05 |
i give page plus all stars i luv the unlimited ser everyday all day i just fill my phone up with a 25.00 card and im good to go i also have it on my verizon phn
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victoria 2008/12/29 |
i have the new camera phone. the free nights and weekends plan sucks. your paying for EVERY little thing you do, text, eveytime you use free nights and weekends you pay!! The phone looks pretty good for being as cheap as it was. i wouldnt recommend it. you end up paying so much just to keep the phone being able to use. Use one of the well known companies t mobile, sprint, Verizon etc and get a plan
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lynwood walker 2008/12/27 |
i like the service because i dont have problems makaing calls
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josh 2008/12/26 |
Quick, simple, cheap, reliable service. I have called them four times for questions as this is my first cell phone and they have been fantastic in answering all my questions. I did a lot of research before choosing them, and I made the right choice.
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Al 2008/12/25 |
PagePlus, quite simply, rocks! Use any Verizon phone (pre- or postpaid, off-contract), get Verizon's network coverage, but with much lower rates across the board and no daily access charge! I think this is hands-down the best prepaid provider in the country.
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tony 2008/12/25 |
The verizon network is great! Been using page plus for a year now, and I been on the $10 every 4 months. I think this is the cheapest prepaid plan, ie $30/year. This is cheaper then my last plan with Net10 @ $150-$180 a year But I wish they diplay the min.s like Net10 does
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kirsten 2008/12/19 |
i gave the phone one star because its stupid that u have to pay 20 bucks for a card then 20 more bucks for minutes for it
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Dave 2008/12/16 |
Like Mike1, I had a used CDMA phone I used with my former Verizon account. Tried to find a store in area who new how to activate it, but all I got were no answers or donut shops/quicky marts who didn't know a thing. I finally called a Page rep and found out they could activate over the phone, which I did. Since then, it has been just like having my old verizon account back (great coverage, no dropped calls, etc), except now I am paying $100 per year instead of $600 per year. Thanks PagePlus!!
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Robert 2008/12/13 |
Verizon Wireless has the best system by far. I sell phones for a living and have used all systems. The best part about Page Plus is they use the Verizon Wireless Network and charge a better price per minute. You cannot go wrong with Page Plus. I recommend purchasing a new Verizon phone from Walmart and activate it on Page Plus. You will not be sorry.
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Markus 2008/11/24 |
Outstanding customer service. Don't need "their phone" -- I bought just what I wanted on the internet - any Verizon phone will work. Been with them a year and after trying others I couldn't be happier. Signed up through uglyeric-cellular on Ebay -- dumb name but great price and service!
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kevin 2008/10/30 |
I purchased the phone to use out of my contract phone area. I had 100 min talk time and used 3 min. when i tried to make the 3rd call the phone told me i had 7 min left of the 100 i purchased. where did the other 90 min go. its a scam, the retailer says get the hell out of my store, your screwed. then i find out from other patrons in the store they all had similar issues with PAGEPLUS MIN PHONE...... BEWARE OF RIP OFF kev in Det
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Darryl L. Brooks 2008/10/01 |
I love page plus because I can set my own minutes and talk as long as I want and send TXT and PIX too. and I take pictures and send it to my friends.
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Dissatisfied Customer Again 2008/08/27 |
BTW, the call records that customer see online is totally different from the ones the customer servive reps see so just BEWARE of this when you call these incompetent people. FYI: Page Plus is operated by Start Wireless, *************. The local number for this company is ***********. Press 7 to get to the receptionist. Trust me: you are going to need this info if you chose to do business with this company.
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Dissatisfied Customer 2008/08/27 |
AVOID THIS COMPANY AT ALL COST. Page Plus is shady and the customer service is horrible. I tried to call on several occasions and there systems are always down. Furthermore, some so called customer service reps would rather hang up on you than explained that their flawed computer system is down once again. The final straw is when they charged phone for calls that did not occur on the day or time they adamantly say they did occurred. I distinctly remember this day because I was traveling home to go to a funeral that weekend and I did not speak with anyone on my cell phone while I was on the road. When I called to the discuss the charges and other discrepancies in my account log (such as being charged varying rates for calls being made in my local area during the same time of day), the rep was very disrespectful and then transferred me to a manager with no notice. The manager J (no need to reveal his full name) was even more disrespectful (apparently his subordinates mimic his behavior) and the biggest condescending and anal person that I have talked to in a long time. He insisted that system was always accurate; and if the call logs reflected it, then the calls occurred. That statement was very ironic because the last manager I spoke with blame my incorrect balance on the system and stated that they were in the process of changing to a new system. When he refused to transfer me to his manager by insisting that there was no one above him I needed to talk to, I just hung up on him because he was wasting my time. Thank goodness for the internet. Via the fax number on the Page Plus website, I was able to find local name, address, and phone for this company. I was able to contact J’s manager. As it turns out there was someone above him I could talk to b/c J is a lead account manager and not the CEO. Bottom line: If you feel like paying your money to be treated like crap by a company then by all means deal with Page Plus if not then take your money and your business elsewhere. Only gave it 1 star b/c zero stars not an option.
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Amber 2008/08/26 |
I dislike the service, they have no text messaging bundles, no pic messaging yet, and thats the reason I purchased the phone, I went with another carrier that offered more of what I wanted, plus they want to charge you 2.50 a day just to use the phone, no thanks.
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Lianne 2008/08/23 |
i am very happy with their service and pricing policies. I purchased activation on ebay. For $4.99 total I got activation and $10 credit toward minutes. I was able to used an old phone a neighbor was getting rid of from Verizon. In addition, their customer service has been fabulous. I disliked the prefix 666 that I was assigned for my new number, and when I called the CS number from their website, an actual person in the states answered within one minute and fixed the problem for me quickly and politely. Here in Southern California the Verizon coverage is great and thus my page plus coverage has been excellent. I would highly recommend their service to anyone who needs a basic and affordable mobile phone service provider.
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EBONEY LAWSON 2008/08/20 |
PAGE PLUS HAS THE WORST CUSTOMER SERVICE OTHER THAN TIME WARNER YOU WILL NEVER SPEAK TO A SUPERVISOR AND IF YOUR PHONE ROAMS THEY OFF NO KIND OF HELP
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Lynn 2008/08/17 |
I have had service for four years no problems ever lots of places to buy card refill or agent who can service phone. You can buy refill on line or overphone with credit card
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MS 2008/06/28 |
The most affordable, no-nonsense service with excellent customer service.
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page plus lady 2008/06/24 |
Yes! It is a very good deal. Operating off of Verizon towers on top of that? I don't think you can beat it. They do seem to have great customer service. Give it a shot!
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mike1 2008/05/29 |
According to Page Plus you do not have to purchase a phone from them, so I purchased a compatible phone on e-Bay. I thought that activating the phone would be a simple matter. A rep that I had talked to gave me no information to the contrary. But after the phone purchase I was told by another rep that the phone would have to be activated by bringing it to a store ( if you scour their FAQs you will find no such requirement mentioned ). I knew from using their store locater that they presumably had stores in the area. But I find now that most of the stores are little convenience stores that know nothing of activating a phone, or in at least one case, have never even heard of Page Plus. The only two full fledged phone stores in my area that are affiliated with Page Plus are both apparently out of business. Worse yet, I e-mailed their customer service several days ago and have yet to receive a response. I have finally found information on their website about the need to go to a store to get a phone activated, but it is buried in the terms and conditions section, instead of being made conspicuous. So now I am stuck and they apparently have no interest in trying to help.
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