Look people, I have been using Pageplus for the last 6 years. I have never had a problem with them. Billing was great, prices were right. Well about 2 years ago I became a dealer for PP. That was nice but until the unlimited plan came out I have activated maybe 50 phones total. Now all of the sudden I have people standing in line just to have me activate the phone for them. Most of them have the Blackberries, Palms, or ENV's. Everything was going awesome until this Sunday when I found out that they will not be activating any more Palms or Blackberries. This kind of shocked me. Why the hell would they cut it off if they were making such a great money?
The guy that is complaining about them not activating brand new phones? That was their policy before and still is. Verizon does not allow them to do that any longer. People were going into wallmart and similar stores and buying phones for next to nothing, and then going to PP. Verizon started to loos a whole lot of money. This is why they cut off that as well.
People you need to understand one thing: Verizon will not let some small company from Ohio push them around.

PS: I own a Palm myself and there are ways around the limitations, but are not for everyone, so I wil not share them today.

WARNING it takes 30 minutes to get client support. They will hang up on you if your problem is difficult for them to solve quickly. Which nothing really should be!! About the only thing that works well is the money leaving your account. They resell Verizon so the quality is good when it works, but what good is a phone that doesn't work???

glad to have made this stop and read the reviews,,,,,,scarry

I found Page Plus to be problematic with regard to its cancellation of minutes policy. I had $108.00 of prepaid minutes remaining, and my phone calls were summarily shut off without ANY notice whatsoever from the company. They said they changed their policy about giving first-time minutes expiration credit, and just TOOK my hard earned money entrusted to them. They are so cheap that they didn't even put an auto notice on my web account on their website, which would have cost them nothing. I feel strongly that they should have done that with the same notification system they used to remind themselves to cancel my my service and take my cash. I am really disappointed in the lack of customer service. This company really shoots itself in the foot by such action because I was just about to re-up my minutes, and was a repeat customer until this happened. Their one-way stance, inflexibility,and outright meanness says they don't want not do they care about losing my business. They might win some, but they just lost one.

It is true, Page Plus has cut off activations of Blackberry and any Palm phone. They also cut off any activation of a "brand" new Verizon Wireless phone. Now as this reject below me states it made PPC "unique" I on the other hand don't think taht's what made them unique. PPC has and always will be a company that has dealt with "refurbished" phones, you actually think Verizon is going to allow PPC to take the majorty of there Blackberry users, that is where they make there money. AND CUSTOMER SERICE IS A VERY LONG WAIT......BECAUSE YOU HAVE A BUNCH OF MORONS CALLING THAT DO NO RESEARCH BEFORE THEY PURCHASE THE PRODUCT.I understand why they reps seem so annoyed because of the type of customer they are speaking to the majority of the time.I use unlimited talk n text and it is wonderful, and most people never use there brain and say I WONDER WHY THEY CALL IT UNLIMITED TALK N TEXT... not unlimited everything. That means you get a extra 20mb of data on a PPC approved device.

Page Plus in the last three weeks has made it so that you can't 1)activate Verizon prepaid phones anymore. 2)As of today, you can't activate ANY Verizon based smartphone. They are destroying what made them unique. Add to that the horrible customer service and dealer support and you've got loser city.

Page Plus is a waste of time. They get a big fat ZERO in my book.

Anyone stupid enough to put up with their abuse , dealer or customer deserves what they get.

No price on unlimited is worth this crap.

The worse costumer service ever, even worse than any third world country. You have to wait about 1 hour just to find out that costumer service is tired of people and don't wanna help you at all.

Pageplus corporate is awful and doesn't communicate with their dealers. Poor customer service. They make up the rules as they go at dealers expense.

I hadn't any idea who, what, when, where when it came to PP. It was my ex who had gotten a phone from the co, as he bought the phone from a neighborhood mexican store. Once my ex left to Mexico, he let me keep the phone, which I love the unlimited calling and texting by the way. Any other service other than PP, when texting to Mexico, you're charged at least 10, 12 cent per text, outgoing or incoming. With PP, so not the case, I am texting to Mexico at least 20, 30 times a day, each day. I love the service. The one and only thing I do not like are your choices of the phones that are available, these phones are ancient, pre-historic! I even had an LG-Chocolate phone, the bill was so high, we couldnt keep up with the payments, ultimately, the serivce had to be shut off, therefore, I still had the LG-Chocolate, but before I even heard about PP, I tossed the LG in the trash, now, after reading up on PP, and finding out I could have activated my old phone, I am now kicking myself in the rear. At the end of the day, I love PP and its services. I was by CS to not get a PP phone in a white box, as they aren't always dependable with sending and receiving picture messages or FW anything, to always get a PP phone in the plastic packaging. I am very pleased with PP. I bought one in a white box, couldnt do any as above, so I called CS, true about the long waiting period, but they are very patient. They even sent me a new phone which was able to do what I originally wanted. I returned the old phone back, but for more than a month, they keep telling me the phone I returned to them STILL had not arrived. Nonetheless, I love PP's serivces. All I pay for is $39.99. No more, no less and I get the services I pay for.

If any Question Regarding Pageplus Services Email me at
pageplus163@gmail.com

Facts:
1. PP uses Verizon's network.
2. You can use Verizon cell phones with Page Plus. Check to see=>
http://wiki.howardforums.com/index.php/Verizon_Handsets_and_Page_Plus
3. You can port your existing number to PP.
4. The Talk n Text 1200 monthly plan provides 1,200 Minutes + 1,200 Text/MMS Messages + 50 MB Data
5. The Unlimited Talk n Text Plan monthly plan provides unlimited calling and text messaging + 20 MB Data

Facts:
1. Customer Service isn’t the greatest.
2. Minimum waiting period to speak with a CS rep is 15 minutes.
3. Pay for your monthly plan ONTIME, NOT early but ONTIME. To avoid problems use Auto Pay.
4. If you decide to go from a standard plan to a monthly plan, you have to call customer service and have them do it for you. DONT DO IT ONLINE.
5. You are charge for changing ESN. (You will find it cheaper on eBay)
6. If you have any problems you have to contact Customer Service. Currently there are no physical Page Plus Wireless Stores.

These are just some of the facts about page plus. With these facts you can decide whether or not you want to join. In conclusion, every wireless provider has their pros and cons. However, its up to you to do your research before you decide which provider’s pros out weight their cons and then make a decision. Also if you’re going to give bad reviews about a provider, at least tell us which provider you think is better and why.

Page Plus needs better service period! you go through the trouble to register your phone with them and you cant even get your call records I cant even wait on hold to speak to anyone because their lines are always BUSY!! ALWAYS! I guess the rates are so good to make up for their shitty “CUSTOMER SERVICE”! I just need my call records!

Great price, but worst customer service of any company I have ever dealt with. IF you can get a customer service rep on the phone it will take minimum 30 minutes no matter what time you call. Then usually a MINIMUM 15 minutes more to solve your issue or answer your question. If your time is not valuable, and you don't mind lot of frustration, they are a fine. Otherwise, 1 STAR!

I m Pageplus Dealer If Anybody have any question regarding their Pageplus service Email ME at pragnesh163@gmail.com

there customer service suchs! i have been trying to reach them fo a week straight! still no luck, so if you buy this plan company , you are on your own

Love the service. Not perfect or fancy but basic and that is all I need. If I need ringtones then I download them and email them to my phone as mp3 files and it works with no problem.

However, I heard that Verizon Wireless has caught on to people buying their prepaid phones new and then activating them on PagePlus' network and the newer prepaid phones will have to be activated on Verizon Wireless' network for 90 days before activating them on PagePlus' network.

I was with Verizon Wireless on a contract for 5 years and got tired of 2 lines for $140 a month. Their prepaid is horribly expensive as I found out when I used up $15 worth of airtime in 1 hour or less. I switched to PagePlus and couldn't be happier.

While I was with Verizon Wireless, I moved across the country to another state and I called them to move my service to the new state. They said it would not cost me anything. These incompetent idiots lied big time. They screwed up the move because they made some big goof as they did not do it right and then these idiots wanted me to pay them $43 for the move when they said it would not cost anything and it was their mistake but they wanted ME to pay for THEIR mistake. I refused to pay the bill, as it was their mistake and Verizon Wireless should have to pay for it. I will never pay it as they said it would not cost me anything. Verizon Wireless can go screw themselves. PagePlus forever...yay!!!

the only thing i dont like about this page plus plan that is a pain on your but to make a pyment thru the phone yull need to hire more people to awnser the phone and to take care of the coustumers.

I am extremely happy with my PP service! I get great service, it's cheap, and I used my unlocked phone from Verizon! Yeah, customer service may be a little slow...but I have never had a good customer service experience with a cell phone company. So, I'd rather pay 30 bucks a month and have to wait a couple of minutes before I can talk to someone than paying 60+ bucks a month for the same service and the same wait time!

I used pre and post paid, new and used, phones,4 of them ported to pp worked great.me and my wife put 10.00 on and lasts 3 months one son gets unlimited text and 10.00 plan the other gets 2000 texts and 10.00 plan as the text alot more then talk for about $60.00 amonth
5.00 more then i was paying for 1 phone with verizon.

First we aren't power users of cell/data phones - we use <1200 minutes a month and maybe 50 text messages at the most
Well my experience has been pretty good - first we tried them out with a pay as you go plan several months ago to test what we were thinking of getting into.. I talked with customer service no problem and they took care of my little blip (my fault) very quickly.. We had no other issues with the pay as you go plan so we converted our Verizon plan (ported our current number and used current phone) all over the internet to PP and it was done in a couple of hours with one hiccup and I EMAILED customer service and the hiccup was corrected within an hour of my email! This service will be saving us $20/month (talk-n-text 1200 auto pay) - and it is on Verizon's backbone so the coverage is great.

WORST CUSTOMER SERVICE EVER!!!! YOU CAN NOT CALL VERIZON WIRELESS FOR CUSTOMER SERVICE NOR MOTOROLA AND WHEN U DIAL PAGE PLUSS CUSTOMER SERVICE THEY WILL NEVER ANSWER YOUR PHONE I THINK IM GOING TO SELL THE PHONE I GOT AND GO BACK TO BOOST MOBIL. ..ON THE OTHER HAND PAGE PLUSS IS CHEAP .

They would not activate my Verizon Blackberry Tour...

customer service is the worse i have ever experienced.cannot reach live operator.drops calls while on the operator.Or they hand up on you.It might be cheap, but you get what you pay for

Here's a website to check if your phone will work on page plus:

http://wiki.howardforums.com/index.php/Verizon_Handsets_and_Page_Plus

Page plus is good...! Great coverage, but i must add BAD CUSTOMER SERVICE..! But overall its pretty good..I save a couple of dollars, only paying 39.95 a month for unlimited talk n text; which is pretty good..!

just got my vx8300 yesterday. true its a older phone. but im simple. i dont use phone alot so 30 bucks (1200 min, 1200 text, 50 mb data will last me 2 months. i only check my email on phone or myspace. i just switched from straight talk. which had same verizon network, the phones were cheap garbage. no ex. memory. no games. horrible, horrible browser. and only 30 mb data. plus it only used 1x for internet which is why i swithced to pageplus. they not only use verizon but use the evdo network. 10 times faster than 1x. i live in helena, Mt and verizon is pretty much all you can get here, which is good. B4 i moved here from washington i had virgin mob. great reception but pay as oyu go was crap. people are dumb. go ahead and pay your 99.99 a month for unlimited. if your on a phone that much to require unlimited everything, you need a life. get an xbox-lol. thankyou page plus. i will also be putting a new phone with them the new gzone rock. what other provider lets you buy whatever phone you want(mostly) and use it on their network-- exactly. 5 stars baby.

anyone knows if HTC PURE will work with pp??? Or if there is a website that I can check with phone will work with them?
thx

Customer Service is slow due to alot of dumb people calling. Price is great!!! Excellent Coverage!!!

PagePlus is a great service. Customer service may take a long while but that is because most of the customer are douche bags and don't know a whole lot. EVERYTHING CAN BE DONE ONLINE....People should do there research before joining a phone company.

I just had mine activated by kittywireless.com . I tried several times on the pageplus website, but never succeeded. Kittywireless did it within an hour and only cost $1 - phone was activated and my existing number ported.

It sounds like revol employees hating on page plus. never had drop calls or any other service issue. I own a taxicab so I
need dependable service and page plus provides it at cheap rates. i am on the 39.95 unlimited voice and text and 20 mb's data. you can even use the vz navagator if you downloaded the app before changing over.by the way someone
asked about a pageplus dealer they are all over the toledo metro area look for a green banner with an owl and the advertisement for there 39.95 special.

overall.. pp drops my 3rd call..and how can u place a limit on pic messaging not kool

Page Plus Cellular has the most horrible customer service I have ever experienced. It sounds as though they owners of this company set up a call center in the Slums of Ohio. The representatives have bad attitudes, and they are not very informative. They have no phone etiquette, what so ever. One representative was chewing gum in my ear, and typing so slow as if she was typing with one finger. She was not listening she kept asking the me to repeat what I already told her. I do not want to give any stars, there is no option for zero stars. My phone broke after 2 weeks I was told I would receive a new phone in three to five business days and that has yet to happen. This company should be ashamed of itself. Where did you get those people from, they sound like they all are having a bad day, and they act as if they are doing you a favor. If it wasn't for customers they would not have a job. This company is AWFUL!!!

Interested in activating an unused LG I bought from ebay ... prefer to go thru a dealer who can walk me thru the process. Anyone know of any?

I have been with PagePlus for a few months. It has very good Verizon coverage, and you can use any CDMA phone (except prepaids, and Blackberry features wont work).

The main thing PagePlus needs is a data plan. The small amount included with the unlimited talk/text plan is not enough, and extra data is very expensive. This would then be a much better plan than StraightTalk, because ST does not have full internet access. It is limited to certain websites programed into the phone like TracPhone.

The only other problem with PP is their customer service. They’re friendly and helpful when you can get hold of them. Usually you must try multiple calls to get through, receiving an “All circuits busy” message. Fortunately the only time I need to speak with them is when I change phones, because I pay bills online.

I took one star away for customer service response time and no data plans.

You do NOT get charge for leaving local area as long as you are under Verizon's Prepaid Network, which is Nation-wise converage.

But you do get charge for roaming outside Verizon network. Verizon does not cover USA completely, but most of it. If you enter an area where AT&T only network, then you WILL be charge for roaming. Go to Verizon's website to see where you could be roaming.

note: Verizon and AT&T have the best converage in USA, but neither cover the USE completely

Question: If you leave your local area, say Pittsburgh, PA for Bronx, NY, do you get charged for ROAMING. I read they do charge for roaming and that is a very terrible idea in this day and age when everyone is trying to do away with roaming

I am a Page Plus Dealer & I DO have to say, b/c PP is a smaller company, its always better to deal with a local dealer do get better service. Before I became a dealer, I was too a customer. And I LOVE the service & Signal I get with PP!! So thats why I became a dealer.. Anyways, as far as I can tell, we can activate ANY CDMA phone, but NO 3G service phone, for ex: No Cingular/ATT, or T-Mobile etc. We CAN do Verizon Phones, & most all other CDMA phones. I have not had 1 Verizon Phone fail activation! I Activated my Motorola Krave ZN4 on PP, which is a touch screen smartphone & it works GREAT! I also LOVE the signal that I get EVERYWHERE with my PP service! Its runs completely off of Verizon's Cell Towers, so you are basically getting a MUCH CHEAPER cell service, through Verizon! And our Unlimted Monthly Plan is only $39.99, and I have NEVER been charged all those "Fees" that I have been charged with other cell carriers, prepaid or contract. I have also yet, to be charged tax or any other extra fees! Its never went a cent above $39.99 per month! EVER! And I love the service & you cannot find a better service/signal, or cheaper price on ANY other Unlimited cell plan. Cricket used to be the only "Unlimited" service available out there. And as much as I used them, (for years) their service SUCKED! I will never leave PP & its the reason I decided to be PP Dealer! Yes, the 1800 for customer service takes forever SOMETIMES, but not always.. I have gotten through within 2 mins. before. Just DO NOT call during peak hours. Try to call early morning or early evening. Its just like any other CS! But, they dont have as many people working for their CS as you would see at ATT.. So give em' a break as they try to build up their business. Think about it, all businesses start out small & grow.. But, anyways there are alot of people out there charging a whole lotta $'s to port or activate your old phone to PP! Anywhere between $10 & up to like $30 I think I have seen.. I want to let u guys know that I will do it for anyone that wants to try Page Plus Cellular, for absolutely FREE!! I would just like for everyone to see what PP is about before they blast on em'! Cuz they have the best pre-aid service & the cheapest I have ever used! I used Boost Mobile b4 now, and they always lost a signal in the weirdest places & never kept a signal in the middle of town! So I dropped them, even though they had a good Unlimited Plan at $50 something per month. So reply to this post if u wanna free hook-up with Page Plus, Oh & the person that asked earlier about why their phone balance was going down even though they put $40 on their phone, did you buy the Unlimited Page Plus Activation Card? If you didn't, you can fix this by calling customer service. If you want to add the Unlimited Plan of $39.99 to your phone, you have to buy the unlimited card the first time you buy the minutes for your phone. This act's as its activation, then you can buy regular cards after that. Also, remember that you have to shut your phone off, during activation. I don't know why, but you have to do this! And once you do that & follow these simple instructions (which will also be on your card & on the PP website) for activating the Unlimited Plan, you shouldn't have any other problems EVER! For the people that are downing Page Plus so badly, either you haven't tried the service but are going by hear-say or you didn't follow simple instructions on your refill cards. See, I have read alot of the comments posted things that wouldn't even be related to PP so they must not have ever really tried the service. And for the others that are complaining about the CS line, I do understand your pain, as I too have to call the same # as you when I have a CS issue with a customer's phone. But, its well worth the money you pay for an awesome signal & lower priced monthly plan that most! Thanks!!

page plus is the worst and has horrible customer service. the response time is ridiculous, i hope they go out of business soon

How come i just signed up today with my blackberry storm 1 and i got the unlimited plan for 39.95 how come when i make calls it keeps saying my balance is getting lower and lower like i have 20 bucks left isnt it supposed to be unlimited what is going on with this. an authorized dealer i know has told me its supposed to say 0 when it tells me my balance whats going on with that?anyone know? my rate plan on the site and the receipt shows stndard plan with data and mms and i cant get through to customer service whats up?

You can buy the unlimited plan anytime. Just make sure you call customer service to do it. And never pay early to refill the plan just refill on time or enroll in the auto pay plan.

I just bought a Verizon Palm Treo on ebay and activated my phone through Page Plus. I buy my minutes from callingmart.com because it is discounted and then enter code on page plus account. I have not had any problems so far. The prepaid plan is convenient for me because I do not use a lot of minutes. I just buy the $10 card now. Do you have to let your balance reach $0 in order to get the unlimited talk and text plan or can you add at anytime?

pageplus is a great service and i never had a problem yet,customer service isnt that bad.other than that this is service has great plans for good low prices.cant beat that!

I have to admit I was concerned about signing up for this service but the 1200/1200/50 fit our needs very well. We have four cell phones and so far I have ported two of them to Page Plus. Both times the porting went well. Not perfect but they were both complete within an hour. One was from AT&T and the other from Metro PCS. I had to call PP customer service on both twice. Each time I called I held about 20 minutes. But when connected they handled my request professionally and completely.

I am in Atlanta and the coverage versus AT&T has been better then I expected. I have a Samsung Omnia smartphone and all of the functions work fine. The data download is slower but I expected that. So overall, I am very pleased with the service from a price versus service level perspective. If you are looking for exceptional performance, you will need to look elsewhere and pay a lot more. If you want a good value then I recommend Page Plus.

Does anyone know if you can use a Verizon Blackberry Storm on page plus?..

it is difficult to add minutes to your account by phone. I tried for 45 minutes to get someone to answer with no results. I am very displeased with your service.If it is this hard to add minutes I will probably go with another phone company

respectfully a very upset customer

Edit my post below "THEY WHERE TO GET 1 STAR" not the 3 that was sent. If they had ZERO that's what I would have given them.

UPDATE from yesterday: called at 8:55am got a hold of customer service at 9:21am "YOU CALL THIS SERVICE" nevertheless having a background in programming I decided that I would never get in touch with these people again I would probe their setup from them to see what you are paying "well here the scoop" you are paying a whole lot more then the .10 cent they claim so read on.... You are charged (deducted from your card/balance on the 24th of each month) .50 cents every month for their service =(5:00 min.) everytime you send or receive a text message 0.25 cents =(3:00 min.) everytime you call out even if it's for .01 seconds(they charge a flat 1:00 min. for every call) =(0.10 cent).... so we made 31 calls and did not answer 2 text messages 17 of 1.00 min. calls and 14-calls @69:00 min. total and the 100 min. are gone. This makes this plan about .37 cent a min. per call made or answered. Just trying to educate the public and myself about these HIGH-PRICED PLANS that are masked as AFFORDABLE. We are searching for other options maybe the unlimited plan but we will research it first and let everyone know. (it seems Canada and the rest of the world enjoys much better rates and service then here in the US)

I dealt with PP before. A friend did as well. He said he liked it as it was cheap. I did not. Customer Service may be good once you get them, but is poor if you have to wait a long time on the line and such. I found a better solution locally, but you have to live in the Cincinnati/Dayton, Ohio area to do it. I went to a Cincinnati Bell store and got their iWireless prepay. Rates are awesome, and customer service is great in store or on phone. They even knew how to deal with an "unlocked" GSM phone. And I can roam in the US as well via AT&T network when out of the area. too easy.

it only takes 10 seconds order mins on line but 20 calls to get someone to add mins to my phone there must be an easier way to put the mins on my phone. i am 57 y/o just use the phone when out or e/r can you help thanks.