Im back! I finally got my minutes and now the phone lets me recieve but not make calls. Another e-mail and about 90 minutes of trying to get the phone working and they have decided to send me another phone. They claim the new LG will be a major upgrade from the recon Motorola I first recieved. So the Greek tradegy continues for now.

service blows...

<a href="http://www.thelastresortpa.com">alcohol rehab center</a>

I ordered my Net10 phone from their website. Then the nightmare began. After 5 e-mails and 5 phone calls, an order that was to take from 3-5 days took two weeks because their computer lost the order. It finally arrives and guess what, the wrong sim card. After 4 more e-mails and 3 phone calls the idiots finally send me the right card. But then I activate it and it does'nt give me the 300 minutes that was supposed to come with it. This time their service people wont answer my calls so I have e-mailed them yet again. To complicate things the service people are Indian or Pakistani and dont understand or speak English well at all. The one thing that they did do fast was charge my credit card for their lousy service. Maybe their phones work well (if you can get them started) but you can probably get better service from chimps.

I dislike the net10 prepaid service there chargeing me 0.50 for text I thought 0.5 5 cents not 50 cents.Sending and recieveing

Well, my tale of woes with this company continues from my two previous posts. As you can see, we are back to one star. My phone finally arrived Monday (not Saturday). After charging, I attempted to activate the V176, and my sim card won't register. I'll call CS tomorrow. Can't wait for this coming adventure.

I bought a phone on line w/ three day shipping. 8 days later it finally arrived. Spent 3 hr trying to activate the phone. Was told I couldn't transfer old number. I finally convinced him that it could be done. Long story short, had to talk to superviser to and found out the phone was defective. Now I have to send phone back at own expence. Needless to say I'm not a satisfied customer.

So, the above review moves up one notch. I get an 877 area code call, which I usually ignore. This time, I answer it. It's Net10, telling me the phone will be delivered Saturday. So , I add one more star and breathlessly await Saturday delivery via FedEx.
Rich
Rochester, NY

Well, before I even get to use my new Net10 phone and minutes, this company has already put itself on my ... well, the list. I ordered a phone with 300 minutes, and it comes with an additional 300-minute card. Seemed like a good deal for thirty bucks. And, ships next business day! Well, I ordered on a Sunday, should have shipped on Monday, and with three-day delivery, arrive non later than Friday. No phone arrived today (Friday), so I called customer service. Of course, it's off shore some where and extremely difficult understanding the service reps. But after 25 minutes , the person said a phone would be shipped today and should arrive Monday. We'll see. Morale(s) of this story: No deal is a good deal unless the goods are delivered; Buy at a store where you can walk out with the merchandise (or walk back with it when it doesn't work). I'm only out thirty bucks, so next time I go to my local Verizon store, pay a little more , but speak to a real customer rep in my own neighborhood. I don't know how much these companies save by moving service off shore, but they are making big mistake.
Rich
Rochester, NY

Would give it a 0 if possible. The phone never worked after spending many hours with customer service and never understanding them (poor english)now it's in the cooperative office's hands as I will not give up. Don't buy from them is my advise

I roder phone a week later I still have not received it. Customer service is very poor...difficult to understand their english, each rep placed me on hold, given every excuse at one time they told me they could not verify my email...informed them that I had received a conformation email then placed on hold again, then informed that it was an internal problem...rep solution to the problem was offering a refund...a company is only as good as their customer service this company's customer service is very poor at best

I love my net 10. Period. But I have a problem with recieving calls I don't want. Any way to cut off the voicemail? This would help alot.

Ordered a phone five days ago and have not received it. The email address just bounces back.

i have been a customer for a long time. I started having some trouble with my phone in early March. I had to go back to my old phone my flip phone I bought on line thru net 10 broke and they would not replace it. Because of course it was my fault, not a defect in the phone. Anyway, I went back to my old phone and now the 411 feature that I need the most doesn't work. No big deal It's been 4 months. I'll just carry phone books for the places I plan on visiting this summer. Nothing else to do but wait on customer service to find the time to help me a 5 year customer. It's ok don't worry about it I have lots of room in my car for more junk (like Phonebooks) that I don't need

In my opinion, Net10 is the best value on cell phone service available. The no contract voice service is 10 cents a minute, period. I love that.
Service wise Net10 has been about as good as any body else. Montana has no shortage of dead zones with any service. "Can you hear me now?" "Hello? Hello??" Net 10 works about as well as any.
My primary complaint is that there are only two phones available in Montana, the Kyocera 126c and LG 200c. While the two provide fair functionality, they are both bottom end phones.
Net10 retains my business simply because they are the best deal, but I want a better phone. I would pay for a better phone to use with Net10. I wish I could.

Simply the best prepaid service available. I have had the Samsung T201g since it became available and the size and sound quality are excellent.There is a reason why the coverage and call quality is so good. Net10 through Tracfone buys airtime from AT&T and T-Mobile for the majority of their markets.However, AT&T and T-Moble have separate tower networks for their postpaid and prepaid customers. With Net10 you have access to all of their towers! Customer service can be trying but if pose your question in a way a five year old can understand all your questions will be answered. Mine have. At 10 cents a minuet, a reliable phone with enough features for me, superior coverage, why waste your time looking at other prepaid plans? I would highly reccommend this phone and Net10 to anyone who asks.

I bought the Nokia 1600 for $29.99 about 3 months ago. The Spanish accent customer service person was aggravating to this home grown guy;however, the phone service has been great.

We bought it for our son to have in case of emergencies. It's a no frills that I would recommend for someone not wanting a contract.
Adding minutes online is the way to go.

Oh yeah, one downside. Be aware that they do send you junk email. If you open it, you are charged.

We have an LG300 that had tech diff's from the beginning. Had 2 sim cards switched out, another refurbed phone sent, have logged countly HOURS on phone with tech service -- placed on hold and asked the same questions over and over -- it is very difficult to get a competent service tech to quickly analyze and fix problems. My kid was away at camp with it and the phone stopped working! Finally, we got one good rep that took care of the problem (which was with their system!!!) but only after a tremendous amount of frustration.

recieved two defective cell phones, spent over 6.5 hours on the phone, to no avail, i just gave up. highly advise not to select net 10 as your carrier. even though it is ten cents a minute, it may end up for you ten headaches.

I have to pay for my net10 phone b/c my mom didnt want to add another two years to her cell plan. So i bought a cute little samsung flip phone and its great! i babysitt and dont get that much money but the minutes arent that expencive which works GREAT for me. The only problem with the phone that i had was i had locked my sim card the day after i got it. And they had to best buy (where i bought it) had the companey ship me a new one. But i couldnt get it to register so i had to call custermer service and i couldnt understand the man one bit so i had to have my friend talk to hime. Besides that i ♥ my phone and its perfect for a 14yr old like me!!!!!!:]

What's NOT to like? I have the LG600G flip phone with camera and bluetooth. I don't text. This is a great phone, great phone service. I can't say anything about customer service. I haven't needed to use it. I used the internet to activate, kept my old AT&T number without any problems. I only use about 100 minutes a month, so appreciate the rollover minutes. I use the Easy Minutes plan for automatic renewal. This is as good or better than AT&T ever was. I had them about 10 years, but have retired, and don't need all their extras they charge for and I won't need to use. The camera is good, pictures are fine.
Come on folks, appreciate this company.

Hi JaneDoe,

400 min! I glad you are trying to save money by using prepaid, but 400 min. a month. That is about $40 per month for Net10!

that is alot of min for a prepaid person. the general rule is: if you used less then 150 min. per month, then prepaid is a cheap option. you might be better off w/ a post paid plan. but you did say you didn't want a contract, that cool =)

But Net10 is horrible when it comes to transfering your number out and in of their company. I guess you are stuck with Net10 if you want to keep your number.

I had such a hard time porting a number from a net10 to another Net10 phone!

Also... another problem I have with Net 10 is that they leave a LOT to be desired in the phone design department! And disabling the features on their phones REALLY p#@*%s me off! How DARE them!

Plus, I would SERIOUSLY like to see hot new phones with actual REAL MP3 quality or better ringtones!!! And better SPEAKER to improve the sound quality of those tones! Just LOSE the sorry Polyphonic ringtones already!!!

And STANDARD options on that new line of phones should be SPEAKERPHONE, CALENDAR, OPTION OF DOWNLOADING RINGTONES, MULTIMEDIA, ETC FROM A-N-Y ONLINE WEBSITE, FASTER MORE PREDICTABLE TEXTING, MORE CLAMSHELL PHONE DESIGNS, AND OF COURSE...BRING BACK THE $15 PHONE CARDS!!!!

Upon weighing the good vs the bad with Net 10- I concluded that the 'good' won. Where else can ya get a month to month cell phone with NO obligation and only have to buy as little as $30 worth of minutes every 3 months? I personally use about 400 min each month- but its still cheaper than other pre-paid cells.

It WOULD be nice though if they hadnt of stopped selling the $15 cards!!!! That was just RIDICULOUS- as a LOT of people bought those when available!!! It was great to be able to 'supplement' those 150 minutes between 300 minute cards! But they likely did it because they were losing $ on them. But SO WHAT? Its better than going out of BUSINESS like so many companies are nowdays doing! And a lot of people went ELSEWHERE because of the end of the 150 minute cards!!! So it does not make any business sense at ALL to have done away with them!

I signed up for the unlimited plan only to have my phone disconnected three times a month. Customer service insisted my phone was cut off because I was out of minutes. It usually takes about an hour to fix the issue. Just received a new sim card after waiting two weeks for a service I already paid for, phone was activated for two hours only to be turned off for lack of airtime(remember the unlimited plan?). Customer service had me on the telephone for an hour and a half only to tell me they were closing and call back tommorrow. This company is a scam and should be investigated.Who should we contact the FCC? No one should be allowed to take your money and not provide the service you paid for.STAY AWAY FROM NET10. Hopefully you are reading this before you acquire service!!!

If you want to copy your contacts from an old phone forget it. You can't do that with a Net10 phone. Not even if the old phone is a Net10 phone. The company has disabled this feature despite the phone's built in SIM copy function. Maybe you can have them explain why if you're lucky enough to get a rep that speaks English.

Have had the net10 for about 6 months, no problem. Purchased phone and it came with 300 minutes. Compared it to other carriers, this is the best deal around. Net10 does not charge you to use the phone. Easy to activate and use refill cards. Customer service is also excellent.

would not recommend ...!!! email them and see what happens when you try to reply with information they request. bounces back! What a scam

I bought my wife a Net10 phone (the cheapest one) a couple of years back, and I have to say that it's been great. I paid $30 for a phone with 300 minutes and only have to buy a new airtime card every couple of months and the minutes rollover every time I add new airtime. She gets reception as good as I have with my AT&T Razr. I've only called customer service once after we let her time expire a while back, but they were helpful and made sure that we didn't lose any of her unused minutes or have to get a new number (which, by their policy, could have happened. I bought my mother the same phone and she's had the same great service. I've been recommending Net10 to anyone that's looking for a good, inexpensive cell phone. Also, Net10 doesn't charge you a dollar on every day that you use the phone like other services do.

I've had net10 phones for about 2 years and I feel they are by far the best pay-as-you-go phone service out there! I'm on my 3rd phone now--I upgraded the phones when the stores ran specials on the higher-end phones, and customer service has been terrific whenever i've contacted them! NEVER EXPERIENCED ANY PROBLEMS IN ANY WAY WITH NET10! Do yourself a favor and go to net10 if you are in the maarket for an inexpensive, quality pay-as-you-go phone with solid customer service!

I had a Nokia phone for a year or so and had nothing but problems with it. It finally became an alarm clock until the battery could no longer be charged. I bought a Motorola Net10 and had no problems until the battery started going. A few days ago, I bought the Motorola Motorola em326g and absolutely love it. ONE problem. the internet browser button is VERY easily pushed and if you aren't careful, you will loose minutes before you realize it. You also have to buy a micro sd card if you want to use the MP3 player function.

NET 10 IS SIMPLY THE BEST PREPAID OUT THERE.
I BOUGHT LG300, YOU GET 300 MINUTES WITH PHONE, PLUS AN EXTRA 300 MINUTE CARD ALL FOR $30 ONLINE. THATS JUST A NICKEL PER MINUTE - NO OTHER COMPANY COMES CLOSE TO THIS PROMOTION. BTW, ALL YOU DO IS BUY SEVERAL PHONES THIS WAY AND JUST ACTIVATE WHEN NEEDED.

I have contract phones from T-Mobile and bought a Net 10 to my older son and this pre paid phone work better; if I knew that I certainly buy a Net 10 to me too.

Just to let you all know, in case you don't, NET10 is a subsidiary of Tracfone, so if your having problems with NET10, do not switch to Tracfone, you'll have the same headaches and grief.

If you use 150-300 minutes a month, it's hard to find a better deal. You can buy 150 mins online for $15 with prepaid plan. In my area, Central Florida (USA), service is good. If you can get you hands on a phone that works and are in a good service area it's a really good deal.

There are downsides. Customer service sucks. Refurbished phones (I bought quite a few for family and friends)are 50/50 chance don't work. Getting phone cards to add minutes sometimes (but rarely) requires a 40 min call to customer service, that sucks. Porting current phone # to Net10 is difficult (read other reviews.

Overall quality of service varies greatly from phone to phone and service area to service area. I recommend i you are interested, try getting their cheapest phone, try the service for awhile. Then upgrade your phone later if you like it. But, don't try to port your # to the new phone. Save yourself the hassle and take the new #. You have been warned

I'm giving Net10 3 stars for now, due to an issue which they haven't got back to me yet on. First, I bought the LG300 phone at Sam's Club for $29.95 which includes 300 minutes. Nice basic phone - slightly plasticy, but come on, it's $30.00. They set it up and activate it for you at Sam's, so I didn't have to go through all of the mess some have described here.

Reception in my area (Atlanta) is actually excellent. I think here they piggyback their signal on AT&T, and I get 4-5 bars in most areas. The speaker reception on the phone is a little fuzzy (like someone is talking through a cloth on the other end) but I've been told by those on the other end my mic is ok and I come in clear to them. Buttons and screen are what I'd expect for a phone of this price range.

My one issue: Minutes are "disappearing" even when I don't use the phone. As an example, Two days ago, it showed me as having 276 minutes left. A day later, 275, and the next day (today), my minutes have dropped to 270. This is with NO inbound OR outbound calls or text messages... zero activity. I'm still waiting to hear back from them regarding my email I sent on this. Now, I can *almost* understand losing a minute a day for inactivity "fees" (almost), but, losing FIVE minutes in this last day for no activity? Um... no. If this is the norm I won't be buying more minutes. I'll just have to wait and see how they respond to this.

So I don't yet have a final verdict. I mean, the LG 300 phone is decent enough. The reception is "ok". The signal strength is good. Disappearing minutes however, could be an issue. The jury is out.

I have the cheap Net10 phone and used it for about 5 months and one morning I turned it on and the screen would barely light up and I saw something that looked like spanish in the background...and I could not dial out or get to the menu...it was basically dead....called customer support and explained and they are sending me another one with my number and airtime on it...imagine that...been two days and I have a tracking number so I am in waiting without a phone....hope for the best...Bye Now!

I give Net 10 a -10 rating. Poor customer service. They don't always give you credit for air time added. Very frustrating to deal with.

i am on my fourth net10 phone in 2 years(i have a bad habit of throwing phones). the only reason i gave 4, not 5 stars, is that they have it set up to where the only way to download real ringtones is to buy from them and my free(refurbished)phone's batt cover doesn't stay on. otherwise i've always had perfect reception and love the prices. $30 lasts 6-7 weeks!

Was very happy with price of phone and of minutes. Customer service was also friendly and tried to be helpful. I am forced to buy a phone from another provider. My phone has five bars of service and will make calls, but when anyone tries to call me, my phone rings once and drops the call. Three hours of customer support turned up nothing. I'm buying a new phone tomorrow. I would like to think of this as an unbiased review. I am not bitter, just stating what happened.

this phone is horrible...... if you talk for less then 10 sec or even just pick up they automatically take off 1 minute .........plus the serivce is horrible and customer service is super ghetto

this phone is horrible. the minutes are supper expensive. and the phones dont do anything unless you buy the fifty dollar phone which is to much.

I have owned a net 10 LG 300G phone for almost a year now and Its Great! I get reception almost everywhere and as someone mentioned the echo in the voice that only happened to me once and that was because of poor reception in a hospital.

if u want a good phone go with page plus good prices and instead of useing there phones u can use any verizon wireless phone i give page plus 5 stars.

im just trying to decide whether or not to get a NEt 10 phone. Based on everyones comments so far its about 50 50 chances that ill end up with a good phone. umm i dont know what i should do. i dont have very much money and it seemed like a good deal i dont know now, HELP

I hate that you all are having trouble.My Experiences with Net10 has been great! I've never had any problems with them. Wish you all the best of luck!I've been with them for 4 years. Try this number it may help you.1-877-836-2368 GOD BLESS

When I decided to have a cellphone, I wanted a no frills and simple straightforward service without the usual contract traps and snares. Net10 provides just that and at a reasonable price. I have had Net10 now for four years and aside from the normal wear and tear on the Motorolla V171 and the short battery life, I have had no problems whatsoever. The IDD service is decent and my experiences with customer service are basically positive. Coverage is okay and I have not had any problems reaching land-lines in remote locations. On the whole I am pretty well pleased with the service and it works for me. I also tried a Verizon plan, but the reception and sound quality was so attrocious that I ditched that one at the earliest convenient moment.

Net10 has incompetent tech support staff and customer service. I lost all the 300 minutes on my new phone after so many mistakes they were making while transferring from one phone to another. There is no return once they mess you up. I asked to speak to the manager and it was like talking to a rock. I felt totally helpless.

After buying my first phone (a Nokia)it was insanity getting it turned on by speaking to them on the phone. Took a long time and they answer the phone in Spanish, ok, not terrible, they do speak english too, problem isit takes many many minutes to get set up, but they do get it done.
Since then, I buy minutes on the internet, works just fine, very fast and they update quickly.
Since then I bought my wife an LG, delivered it in 3 days, set it up online and it was fast and easy.
Quality of phones and service is excellent, very pleased.
We had T-Mobile for quite a while, it was very wimpy in the back of a supermarket, Net 10 works great, and the saving is enormous, very pleased and remember, if you are buy the phone or adding minutes, do it on line only, they,re good at that, forget talking to a customer service rep. they are fine but it is too time consuming, they repeat everything you tell them, its fine, but very time consuming and can be frustrating, do it onlline, its a really excellent deal if you want phone service without all the bells and whistle, highly recomment Net10

I have been with net 10 for 5 years now and I am very pleased with it. Customer service can be a hassle sometimes. I have had to ask more than once to talk to a supervisor.I let them know that I know what can and cannot be done regarding a net 10 phone and its service.

I have been with net10 for about 3yrs right now and had no problems. Just upgraded to a cam phone lg600 let you know how that went.The only problem right now I have with net10 is I can't surf the web and download music and the phones don't have mp3 player