@Ellis: If you are going to lie, at least be in the ball park. You cannot simply flash an iPhone to work on CDMA as they have different chipsets. They are different radios.

quote "I live in central florida and i love my metro pcs.last week i bought an unlocked iphone from craigslist and flashed it to metropcs. ive had no problems with it and the unlimited talk,text,data for $50/mo. makes it even better. who ever said you cannot flash an iphone to metropcs is lying or they just went to the wrong location to have it done. METROPCS RULES!!!"

I must say ELLIS, you are a lot more talented at flashing than most people. I did not know you could take a GSM iPhone and flash it over to a CDMA version of it for use with MetroPCS.

But then there is always the possibility that it was not an iPhone (GSM only) in the first place.

@ sanchez paul
Yes, they did. All taxes and fees are now included in their plans.

Right now I prefer a better alternative as far as pricing and reach: The prepaid, no contracts TracFone which can be had at any Family Dollar or Dollar Store. The Moto W 260 bundles start at $9.99 and include the headset, carrying case and car charger. The 410 model is a handful of dollars more and improves on the applications of the phone. The Tracfone offers $20 for 60 minutes of talk. If you're not a chatter box, like a senior citizen or day laborer who is only looking for the basics, TracFone is the cheapest alternative out there! And unlike the MPCS, its range is further reaching because it's carried on a national network.

I live in central florida and i love my metro pcs.last week i bought an unlocked iphone from craigslist and flashed it to metropcs. ive had no problems with it and the unlimited talk,text,data for $50/mo. makes it even better. who ever said you cannot flash an iphone to metropcs is lying or they just went to the wrong location to have it done. METROPCS RULES!!!

sorry folks but ive had all the major carriers and guess what...all have problems and issues with customer service and coverage at times...MetroPCS isn't immune to them...I've had excellent service. I uses my phone what it's mean for..to talk....no as a fashion statment....it's good even better than what you pay for...quit being so ready to jump down on the band wagon for issues that all cell phone companies seem to have. Simple, if you travel it's not the phone for you...if you don't travel, it works perfect.

I RECENTLY PURCHASED A ZTE SLIDER FROM METRO, AND AM REALLY NOT TO IMPRESSED WITH THIS PHONE.I TOOK A COUPLE PICTURES WITH THE CAMERA, AND THE PICTURES SUCK TO SAY THE LEAST, AND ITS HARD TO FIND SITES TO DOWNLOAD RINGTONES WALLPAPERS ECT.AND THE CLARITY OF SOUND DURING A CALL, IS SOMETHING TO BE DESIRED.MY OVER ALL FEELING ABOUT THIS PHONE IS THAT IT FRICKING SUCKS, AND I WISH I COULD RETURN IT FOR A DIFFERENT PHONE MODEL.

I purchased the Samsung Code. It was perfect for about three days. On the fourth day, suddenly it will not connect to my email accounts, won't load webpages or connect any apps like Facebook, MySpace or Pocketwit.

Also, I have only made about five ten-second calls to my voice mail, but the lifetime call counter says I have 2:48:36 worth of talktime, which if I am reading it correctly is two hours, fourty-eight minutes and thirty-six seconds worth. There is no way I have that much, unless texting and data count as talktime.

I LOVE METROPCS! YESTERDAY WHEN I WENT TO THE STORE "DBA.MOUNTAIN WIRELESS(1091 LEIGH AVE. SAN JOSE, CA 95126)", I GOT A PHONE FOR BARELY ANY MONEY. THIS STORE HAD EVERYTHING SO CHEAP!!!
....IF YOU NEED A PHONE, I RECOMMEND YOU GO HERE.

I bought this for my hubby 2 years ago. TONS OF deadspots. Some parts of Burbank were out, Fontana, and even the 210 freeway. Loved the price but the dropped calls are just too much :-(

We switched to Straight talk and finally, he can call me through the canyon of La Tuna and at table in Hometown Buffet Burbank!

metro is the best deal u can get, new plans start at $40 tax included for unlimited talk, txt and web. you cant get thet anywhere else. Metro isnt for everyone if u cant afford a deposit on a two year contract or dont wanna pay two much for limited mins. Here are the two things metro cant compite with other carriers: phones and coverage. If u want an iphone or if u travel across the country, metro isnt for u. U wont see a millionare having metro. Their idea is to offer the mkst affordable service to the average customer, not to compete with Verizon in coverage or with At&t and their iphone. oIf u want the best deal ur money can buy dont think again and go with metro. CS may not be the best but if everythings works out great how often would u need cs anyway. Metro is growing at a faster phase than any competitor, and its no wonder than more often there are people going from a different carrier to metro, than from metro to something else.

I have had Metro PCS for almost 5years, and never ONCE have I had a problem.. For the most part, they are extremely helpful when I needed CS, and they also are very considerate.. I was buying a new phone, and the rep gave me 30$ for my old metro phone, and transferred ALL of my contact, ringtones, and pictures.. FOR FREE. I have nothing bad to say about the company besides the coverage, other then that.. Its very simple, affordable, and economy friendly.

I believe that a lot of the users on here are ignorant to what it takes to research a product before you purchase it. Some of the post are complaining about issues that Metro CLEARLY states IN WRITING (Yes floks you DO have to read the materal they give you to be an INFORMED consumer) when you purchase a phone with service. Dont be mad because you didnt read the return policy, you dont like calling customer care, or you purchased from a store owned by some guy in your neighborhood. I have had Verizon, Sprint and I have Metro Now. My coverage is BETTER than expected and advertised. My phone and bettery life is EXACTLY what I expected. If you dont charge you battery properly ITS YOUR FAULT it doesnt stay charged. If you treat it like crap ITS YOUR FAULT it does not work properly. If you download free ringtones ITS YOUR FAULT the phone DIED. This is the same thing for what ever carrier I have had. I am not saying that Metro PCS is perfect but there is a lot of crying in these posts that IS YOUR OWN FAULT! I have Metro PCS, Samsung Code and there is NO WAY id switch back to another carrier. Coverage is good, Phone is AWESOME, and Bill is greater then 50% less then what I paid with Verizon.

Purchased 2 phones on Sat, Jan 2010 - phones did not work sunday, mon, tues, wed, thurs, fri. I called asked what was going on. they said they would order a new phone & (problem was roaming, not connecting calls) Waiting on the new phone to see what happens.

In Georgia MetroPCS advertises a Nationwide Plan. What is their nationwide plan? I didnt think Metro was a nationwide service like Boost, ATT, or Verizon. Dont you have to pay additional charges when you leave your Metro PCS market?

getting myself MetroPCS phone, as a second phone. That new unlimited $30 plan.
I do have an i-Phone 3GS with ATT, but all unlimited comes $170 including taxes.
So, downgrade my i-Phone plan, and have metro phone.
First, I'm on a contract with ATT, and second is like a fashion statement i-Phone :):) joke :) but it is true.
People when you call customer service, you actually talk to people in India, or Bangladesh. With voice over IP, it is almost free for companies to outsource like that. I'm 100% sure that T-mobile does that, so do credit card companies. When we dial 800 numbers, or any other number assigned to Customer Service, we are talking to people outside US! India and Bangladesh due to English language in those countries, and low wages.

bought this for my Hubby 2 years ago. It's ok if you stayput in your local area. Most of the time, he experience dropped calls. Although they have improved a lot, I realized my hubby needs more signal when we are travelling.

I have been with MetroPCS for over 4 years now and still love it. The only thing I suggest is if travel this service is not really for you. But I do not travel so its perfect not to mention the price for unlimited everything is great. Never had a problem with CS but I think it really all depends on which location you deal with. Highly recommended.

I had metro pcs for 5 years. the morons in cs screwed me out of 100 dollars. I dumped them forever. Dont waste your time with them

DO NOT EVER DEAL WITH COMPANY AGAIN. I GOT RIPPED OFF BY A METROPCS STORE IN MY TOWN. I WANTED A HUEWEI M750 BUT THEY DID NOT HAVE NEW ONE IN STOCK SO HE LET ME USED A USED ONE THEN TOLD ME PAID HIM 210 DOLLARS IN ADVANCE SO HE 'D ORDER ME A NEW ONE. BUT I BEEN WAITING FOR MY NEW PHONE OVER 3 WEEKS ALREADY, THE PHONE NEVER COME AND THE PHONE HE LET ME USE WHILE WAITING FOR A NEW PHONE JUST WORK FOR 15 MINUTES AND GOT SHUT OFF SERVICE. I BROUGHT THE PHONE TO HIM AND ASK FOR THE REFUND BUT HE REFUSED TO REFUND THE MONEY AND WANTED ME TO EXCHANGE FOR OTHER PHONE. I CALLED CUSTOMER SERVICE TO ASK THEM FOR HELP BUT THEY TOLD ME THEY COULD NOT DO ANYTHING ABOUT IT. THAT IS BETWEEN ME AND THE STORE. STAY AWAY FROM THIS COMPANY

I don't have metro pcs.. i was considering to get 4 phones.. for my 2 kids wife and me. However while browsing reviews, the thing about costumer service caught my eye.. so i was like, mmmm let's see if it is true.. so i tried to call to their number "Customer Service

Dial *611 from your MetroPCS phone or
1.888.8metro8 (1.888.863.8768)" Guess what.. busy signal all the time. So, it really bothers me, not to be able to get in touch with costumer service, even b4 signing up with them, so i guess i'll stay where i am ... with verizon. I haven't tried the service, so i can't talk about that,if they get a better costumer service.. i might consider it.

The Metro....

Here in the bay area the coverage seems to be on par with T-mobile who I left to jump on the $30 metro plan. So far so good, well except day 1 when I got ripped off by some snotty little CSR.

The coverage is fine, I pay $40 with tax (high in CA), pay my bill online and used best buy to get an upgrade.

I avoid customer service, however the one other time I had to go in, it was awesome. Luck of the draw I guess.

I upgraded my phone through Bestbuy & saved some cash, to me they are no worse than the big guys, in the bigger picture they all suck, but we all need a phone. I just like the price.

I had metro for over a year I have the 40 dollor plan my only thing I hate about Metro is I can't send Txts out in bad weather and customers sevice SUCKS

Metro PCS? more like Metro Crap I will not complain about the service by where i live but the customer service is HORRIBLE!!! they don't know anything i would give a monkey god damn phone and would be more helpful then these people at METRO PCS do yourselfs a favor and dont bother with that company they just SUCK

I am/was a metro PCS customer until I was deprived of my $12 credit from the past bill and was told that I cannot make payment in check to stop the teft.

Its a pretty good service. I had it for 2 years now and I think the customer service is ok. They came a long way, expanded their coverage area, better phone, decreased the price on rate plans, new features, and cheaper roaming charges if you need it.
Im a regular to the corp store due that its the closest store to me and i choose to make my payment in person. The staff is really friendly and knowledgeable about the products. Right now i have the 4 lines for $100 deal and its just unbeliable. I get internet, sms, mms and calls for that. after taxes i end up paying about $120 which is excellent compared to the $320 I used to pay at at&t before coming to metro.
i would advise you to avoid dealers, and find a store that you could make your regular. They have almost no turn over on employees, I see the same faces that ive seen since the first day I started service 2 years ago.
Currently I have the Samsung Freeform and I love it.
Thanks

DON'T GET ON METRO PCS. I live in Brooklyn, NY and I don't even get service as close as Woodbury Commons. I also went to Washington DC. Guess what? No service. The crazy thing is I had all 5 bars on my phone but couldn't get a dial tone. It kept saying no cdma service avialable. All in all, I think it's good for kids and teens but for the adult who may travel out of the 5 boroughs; no good.

Folks, This is the greatest concept for cellular period.
I left Verizon (who I liked) but the monthly bill got out of control. For the money...You cannot beat MetroPCS. Now if you are so uppercrust and need some kind of "special" phone, you might look elsewhere. But dollar for dollar you cannot beat this deal.

I just left verizon, awesome service never 1 drop call in 2 yrs. but WAAAAY to expensive for me. 139.99 a month is a lot for 700min. a month for 2 phones shared and free time on weekdays doesn't start until 9:00pm unlike most others 6 or 7pm. after reading about Metro maybe it should be called GhettoPCS, and I HATE customer service that hire all indians working in cubical's! can't understand a damn thing there saying! maybe some english schooling then customer service training before hiring? just my suggestion. Thanks for stearing me away from this monster! I'm considering AT&T now. I hear they are growing bigger now like verizon..

I love metro PCS and I recommend it to all the people I meet. I am from abroad and I make a lot of phone calls to many other countries and only the fist month I had a little problems with the connection but for the following 3 months and counting I have not had any problem with it.
I am paying $63 dollars per month and compared to other services I wouldn't be able to make as many phone calls I did. By the ways, the customer service works fine.

If you don't have metro pcs yet, your still in time to get a good phone and service. I personally bought the A177 from ATT with the $60.00 dollar plan unlimited text and talk, and it works excellent here in Massachussettes no dropped calls and no problems with text, pretty reliable.

As for the negative reviews, every company deals with people who are not happy with something. The same with the positive reviews. All in all, Metropcs is without a doubt the best value YET. My coverage is perfect, customer service was very polite and helpful. This is where I'm staying!!!!!

i think Metro is a good company my best friend has it i have it and its good i absolutly love my phone and i have no problems with it, i used to have sprint and it seriosly sucked, the service was bad and the phone had a whole bunch of problems with it but i have metro now and its tottaly fine, works great

BEWARE of METRO PCS'S SERVICE! They will cancel your service without confirming with you! They cancelled my service TWICE and 'told me that it was their mistake 'and were NASTY on the phone!!!!! USE A CALLING CARD they are cheaper and have THE SAME LEVEL OF SERVICE!!!!!!!!!!!!!!!!

I brought a phone from METRO for my daughter birthday and when i left the building the phone never worked i went back and ask for a refund the mang. got all upset and said that they don't give refund after an hour of having the phone but at the time the sales rep. fail to mention that to me he then got upset with the young lady who sold me the phone and had to give me a refund to make a long story short they are full of B.S Cricket is the best one yet

I enrolled with Metro PCS on 07/14/2009, I got a phone that supposed it was the best, they gave me 48 hrs only to check the phone,after the 2 day i could not get reception at all.. horrible... went to the office in the getto, the staff started argument with me..,. I spoke wth mgr, and made them to change my phone due to false info given by the employ.. be careful, ALL STAFF ARE TRAINING TO LIE TO THEIR CURSTOMER,,, THIS COMPANY IS NOT WHAT THEY ADVERTISE.. CUSTOMER SRVS IS BAD,THEY DONT KNOW ANYTHING, THEY DONT HAVE ANSWERS.. BE CAREFUL, YOU GET FOR WHAT YOU PAY...

In Atlanta, they advertise nationwide calling. That is not the case. The phones dont work in Charlotte unless you pay 19Cents a minute to roam

I bought my metro piece of you know what phone from the co 3 years ago it worked for 2 hours and then died took it back i was told i only have 1 hour limit to take back to get refund told to go to the clearwater store they would help they didnt they guy that sold me ph moved to diff office and shey of npr fl office refused to help i contacted bbb nothing happened i have since then purchased 2 more ph the latest one is crapping out When is someone going to shut down this scam company and when will the people who deserve a refund see one??????????

bad service losses signal almost evrywhere internet works when it wants too

Wow, if I'd read these reviews in August I probably wouldn't have signed up with MetroPCS. Yeah, an obvious way they're trying to save is by directing everyone to a voice-activated help menu rather than a live operator. But if you get everything done in a MetroPCS store, you shouldn't have any problems from then on. I got my phone in mid-August and have used it in Jacksonville, St. Augustine, Durham, Winston-Salem and Charlotte with no problems -- no problem with making a call, no dropped calls, no problem accessing voice mail or text messages.

MetroPCS...I'va had it for a few years, and I really have almost no complaints. Are they perfect. not even, but I can tell you what my phone bill in May right now, and I like that. No problems with calls, and I don't so a lot of email, and internet with my phone (I have a computer for that)...all in all, I am satisfied

Metro Pcs is the worst service that has ever existed on the face of the earth, that's why i bought a prepaid ATT go phone for $60.00 a month unlimited text and talk, and there's service every where!!! I fell for metro lurd by those cheap price plans $45 dollars a month unlimited everything, but the network is always down and I was always roaming, try ATT prepaid you won't regret it.

The majority of Those Positive Reviews are Obviously coming from Metro PCS..easy to recognize by the way they're worded. Nice try Metro *LOL*
Try treating people better, and you won't have to seed these reviews

Horrible!
Disconnected calls
Service not working and there 24 hour callback policy has now come and gone.

Left Verizon for Metro PCS only to find that their customer service was the worst I have ever experienced. Bought a new Motorola Razor phone for the Metro PCS plan. Metro PCS stated I had a 30-day money back guarantee on the phone. In addition to lousy customer service, I apparently was in a "dead zone" and my calls kept getting dropped or I was not able to make a call at all! Yikes! So I cancelled, and shipped the phone back to Metro PCS for my money back. Two weeks later I got the phone back with an explanation that because I used it for over 60 minutes (as I had the phone for two weeks!), I invalidated my 30-day return privileges. They are sooooo bad, I put a claim in with my credit card company. Metro PCS never responded within 90 days, co my bank credited me my money back. And I still have a new Metro Razor phone, that I'll never use! I went back to Verizon. I'm still paying way to much. But I like their customer service and their network, as I rarely loose any calls! Thanks! Robt D, South Florida

Their customer service SUCKS!!It is almost impossible to get through to customer service. When you do they say they will resolve the problem but it never is resolved. You end up calling several times to resolve any problem. My son's phone broke under warranty about 4 months after we bought it. We had to travel 30 miles for a replacement. We ended up going back THREE times because first the nincompoop in customer service said it was the battery. She also claimed that they didn't have a working battery in the store to check it. This was on Oakland Park Blvd in Fort Lauderdale. So we bought a new battery. The problem continued with the phone not holding a charge. We drove back there again and got, not a new phone but a RECONDITIONED one which surprised me. We had to pay $10 for that phone. Anyhow that phone had another set of problems. We had to go back a third time within the week. At this time the idiot behind the desk said that she could not transfer my son's contacts and call information. She said we would have to pay an additional $5 to get it done. This charge was not made the first time.I refused to pay it(which pissed my son off).I told the CSR that she was just too damn lazy to do it and that was all!! Mind you this was the service we received after THREE trips to replace a phone bought new four months before. Every time we went in, the wait to see someone was at least a half hour as it is always crowded.
To top this all of when we are in the house we have no service. We have to go outside to use the phone. I am only keeping the phone because of the unlimited text (which my son likes) and to use up my investment in the original cost of the phones. Right now my voicemail does not work. I called them two days ago to fix it. It still does not work. Something needs to be done about the crappy customer service at metro pcs. When Metro PCS resolves these problems, they will be a force to be contended with. Until then, buyer beware! Next time either phone breaks I am done. Meanwhile I am looking around for a new cell phone provider.

uff i got confused and i give it a 3 start i was wanting to give just one so bad i dont have the option of no stars

worst service ever!!! i live in central florida and i have lot of drops call and almost never can get no reception!! customer service is a joke after my first month of service i swicth with straight talk and i love it.

Hello America! MetroPcs is a way to go, especially in hard times like these. I have a valuable suggestion to all of those people having trouble with expressing themselves. Patience is a virtue, hard to do. If a rep missed some info, ask questions! Dont be afraid to ask! ASK! MetroPcs is getting better, expanding in areas where coverage was needed, plus future expansion looks promising. My dear consumers, I recommend metropcs.com for answers to all your concerns. I have Metro and loving it! Respectfully , JoShim

I like my Metro service. i really like the international calling add on. It's unlimited for 5 dollars. just be sure you find out if the numbers you want to call are included in the options. Also, i think it is a good value when you look at the cost savings over others that require contracts and over $100 monthly for unlimited with less features.