Seeing that I was smart enough to actually read the terms of service that mention money being left in the wallet, I realized that most of the bad reviews were made by ignorant shoppers. I'd recommend it to anyone!

After reading most of the reviews and seeing the people whining about the company were just looking for a free ride, I decided to go with them! Couldn't get through on Christmas? How stupid are you?

When I went to www.kajeet.com/bargain, the discount was already there. I didn't even have to use the discount code "BARGAIN" Thanks for the code!!

Love Kajeet! Love the Parental Controls and GPS locator. No Contracts/Fees and I can decide who is allowed to call the kids!

15% off all Kajeet cell phones when shopping through this link: www.kajeet.com/cford

Kajeet is getting better all the time. Their plans start as low at $4.95. They have an unlimited talk and text for $30. Where can you find a deal like that. You can use promo code "BARGAIN" to shop for phones. It will give you 15% off. Or go to www.kajeet.com/bargain.

kajeet now has family plans that we got $30 unlimited talk and text. we used promo and coupon code BARGAIN to save an additional 15% on total kajeet purchase which was a significant savings! if you order from www.kajeet.com/bargain the discount is automatically reflected in your cart.

I've been using Kajeet for both of my kids (14 & 11) for a while now. I LOVE the ability to control when the phone is active (ie: not during school, or homework time, or dinnertime!). The new mobile web is great, and I have read that they ARE adding an unlimited web option early this year.

Well... okay, these guys were pretty bad. Though their coverage map shows that they should get good coverage through Sprint in the area, in fact the phone would not make or receive calls anywhere in or outside of our house. When calling to try to figure this out, the technician ended the call with "Well, we are through Sprint, but we aren't actually Sprint" and then "sorry, I can't help you any more" and hung up. When I called to try and cancel, get money back from the "wallet," and return the phone for money back, they have so far given me the run-around, though they seem to be willing to take the phone back for a refund. The money we put in the "wallet" may or may not be returned. Boy, what a hassle! Also, there are VERY long wait times to get through to customer service (maybe only over Christmas time frame? That's their claim...), there is NO customer service on Sundays (or at least after 5 p.m. eastern time). PLUS, the web site is poorly designed and somewhat confusing to navigate in terms of figuring out which credit card is being used to put money, getting things all set up, etc.

As an update, a supervisor called back, apologized, explained some things about the website that the general phone response guy couldn't help with, and also explained that it turns out they are having problems with the particular model of phone they sent out, so would we like a new, pre-activated phone shipped to us that WILL work? Still, we were frustrated enough to bail on the service and should now get all our money back, etc, though we are apparetnly paying for the post office to send the phone back to them. Oh well, maybe it will work for other people and they really have sorted out the phone issues!

Although the prices are low, the service is terrible. It took them a week just to ship out the phone when they told us the phone would arrive in 3 days when we ordered. Then when we were switching the phone number from Metro to Kajeet, Kajeet fail to call and tell us we had the wrong account number. We had to call. After we got the right number, the account was activated and worked for 1 day. Then the phone was able to send messages, but not receive. For some reason, the phone was only allowed to receive messages and call other Kajeet phones. That was fixed, but then a day afterwords, the phone stopped working again. It was revealed that we had no money in the wallet and no plan was selected, according to Kajeet. This angered us because upon purchasing the phone, we pre-paid the bill and selected the unlimited text and 150 minutes of talk plan. It also made us wonder where the credit card information went that we gave them. After debating with the service rep about this, we finally got the phone to work. Kajeet is now on probation here. And it doesn't look good for them. It still has it's downs with randomly not giving the phone service, the battery dying only 20 minutes after being removed from the charger (since they fail to tell us they don't put new working batteries in the refurbished phones), and claiming we have no money in the wallet, even though we do, when trying to go on the web. If it wasn't cheap as it was, we would not be with Kajeet. Hopefully they change and prove they're worthy of our $20.

I am glad to see that they are offering mobile web but they really should offer a bundle that includes unlimited talk, text, MMS , and mobile web like the competition .

"@keshon
They effective today 11/11/09 (although i have not seen it yet) have added mobile web browsing to any web site at 35cents/0.25mb."

@keshon
They effective today 11/11/09 (although i have not seen it yet) have added mobile web browsing to any web site at 35cents/0.25mb.

yes, i said when my gram was gettin it for me then every thing changed when i found that they didnt have web. But i still kept them. I then couldnt get a top up card at a store where they said it waz there. Later on they got better phones and more plans. It is ok now and they added mobile web. If you need help with you kajeet service i will try to help you out. ikwebs@hotmail.com

It is not clear to me whether the umlimited text + x number of minute plans include MMS (photo messageing). If they don't then paying $.25 for MMS on top of the plan is ridiculous .

BTW- Where is the LG Romor2

Best service ever. especially since i got the unlimited talk & text!!!!!!! I have and will continue to recommend it. GO KAJEET!!!!

Although Kajeet is marketed to "tweens," I purchased the Rumour for both my children, ages 15 and 18. I have the $29.99 plan which is unlimited texting (my daughter averages around 10,000 a month) and 300 talk minutes (which they never go over). I like this plan so much I am seriously thinking of getting it for myself. The ONLY draw back is the actual costs of the phones themselves.

When i saw the promos i had to get it and then i got it last year around July it was ok then i found out there was no mobile web on the phones also my mom was going to get a card to add money to my account but she could not find no place by us it and didnt want to drive all the way to bestbuy. The service was cool. The part i hated was that there was no. But when it is my birthday I want to go back because i can get the 20.00 pac wit unltd txting and 150 min plus if she lets me i can get 1000 nites and weekend min for me cause talkin is cool isnt it. lol next mth is my birthday and i am going to try and get it also save up on my money so that i cant pay the bill for it. I cant want to get the mobile web access to 35cents for it cheap but a catch to but who cares anymore just get it for your kids and you can get it to and add some stuff for you it is amazing wat kajeet can do for you so "Use it for Good".

I just got the phone. I try to activate it and .... no activation number. I call customer service and, although I am now being charged my 20.00 , It may take 24 to 48 hours to get me my activation number.

I would like to see Kajeet include picture messaging and IM along with text in the montly unlimiteded messaging plan. An unlimited data plan option would nice too .

I believe Kajeet is an excellent value if you're looking for a phone for your kids. My son (12 yrs old) gets the benfits of having a cell phone and we have the security of him being able to call us (vice versa) when needed. We pay the $4.99/mo. He covers any additional charges. My son just bought a LG Rumor as an upgrade (used his own b-day cash).

We love our kajeet phones! I've got 2 boys with them. I love the GPS feature. We used it once to find a missing phone. We discouvered it had been left at a friends house. VERY cool feature!!

I thought this would be a great service also. What I found was a really poorly run company with lousy customer service. It started with the shipping of the phone right to the end when it did not work as advertised. Every time I called for help, from where is my shipment, how come the phone number in the block lists is still working/not working or how come the device isn't being found with the GPS location service, I got the same response. Give it 24 hours. Really? Every time I add a number to the allow/block list I have to wait 24 hours for it to work? You mean I paid $17 for next day shipping but I need to wait another 24 hours? BTW it took 56 hours to be delivered

still no complaints- but you cant send pictures unless both the sender and reciever are kajeet phones. A bummer when you cant get a pic to grandma and grandpa coz they are on different carrier.

This is a very affordable service that offers parental controls (GPS tracking call,records, account management). It would be nice to have logging if the content of text messages too .

Terrible customer service!I ordered (before noon as stated on their website for same day shipping) & paid for priority overnight shipping, but the next day when I was to receive it- nothing! I called, they said "Oops, not processed yet." No reason given! Just that for some reason it missed being processed. They offered to refund my shipping - which is the same as NOTHING as the salesman had already offered me free shipping if I wanted to go with 2 day ship. I would like to tell you how we liked the phone, but can't as we're canceling our order. This was supposed to be a birthday git for our son whose birthday is this weekend, not next week! So I would say if you don't mind not knowing when you'll receive your phone you cold go ahead and try them. I figure though, if they're going to lie to me up front, then I can't really trust them in the future.

Um. I gotta ask -- what kind of prepaid service gives refunds?

What kind of wallet balance were you carrying that you are upset about walking away from, yet won't spend $25 to get a new phone to use?

My daughter has to be the queen of all dead & lost phones and yet, if she wrecks her new m300, I'll be buying a cheap refurb within a month.

I WISH I could buy her an LG Rumor. They are about the hottest prepaids short of a Boost phone. But $180 for the queen? Ha!

Seriously, though, why would you expect a refund on money you paid for service???

If you get caught up in the "deal" DO NOT keep a balance in your "wallet" because, heaven forbid your phone break, you will be advised to buy a new phone or close the account. If you choose the latter they keep any remaining balance and will not issue any refunds. Customer Care should be called customer rip off. READ ALL THE FINE PRINT and do not keep money in your wallet "Just in case"

i love Kajeet but i just found out that you cant get it in Canada and im really sad

My daughter uses one of these. I do NOT pay for a phone so that my daughter can talk to her friends a lot -- that could quickly get very expensive. $50/mo for Boost would look real attractive, and that's way too much for a phone for her.

I pay for a phone for my daughter to that parents can call her and she can call us. Naturally, a phone that's used only for that would be boring, and hence would not be carried. She loves to text (like all tweens & teens, apparently) and she loves games.

She has an m300, which she likes a lot. She likes the camera, the downloadable ring tones (real clips from songs), and the games. I think that the games are a bit weak, but she likes them.

I have her on the $19.99 unlimited text + 150 minutes. To break that down, $10 is a good price for unlimited text. Since the minutes don't roll over, let's say she uses 100 of them, which would break down to 10 cents/minute. This is quite reasonable. If she goes nuts on the minutes, overage is still only 10 cents/minute.

Incidently, if you want to completely pay-as-you-go, get at least the $4.99 Basic plan. If you don't, the daily access fees will add up to $10/month, which is just stupid. Break the $5 into $1 of minutes at 10 cents/minute and $4 for access, and it seems less unreasonable, especially when you take into account the unlimited web access. The web access is only to Kajeet-approved sites, but it's still using bandwidth on Sprint and Kajeet has to pay for it somehow.

I love that I can set it up so that overage calls to parents are billed to my "wallet", which is backed up by my credit card, and other overage calls are billed to her "wallet", which is limited to what I intentionally put in there. Both kinds of calls come out of the 150 minutes first.

THIS MEANS THAT SHE CAN ALWAYS CALL HOME (unless my credit card is maxed) WHICH IS THE MAIN REASON SHE HAS A CELL PHONE IN THE FIRST PLACE (according to me). I LOVE THAT!!!

TO help motivate her to keep under her 150 minute allotment, I reward her with $5 to her wallet if she carries her phone and doesn't have overages that hit my wallet. $5 is about enough to buy one game or two ringtones, which helps keep the phone "fresh" and not boring.

I also like the parental controls. I can stop unpleasant calls & texts, so less worries about bullying. I can see the log of who she calls and texts. Most importantly, I can shut off her picture messaging, so no worries about sexting. Parents worry, even their kids "would never do that".

Customer service has been superb, the couple of times that I called them. They are clearly not outsourced and are not reading from a script. They are able to fix problems and make intelligent suggestions. I don't think they have room for improvement in this area.

On the down side, Sprint does not have the best coverage in my neighborhood. Kajeet phones cannot roam (onto T-Mobile, for instance), but the m300 will constantly try to do that (onto Verizon) if it can't find Sprint service. To ease my daughter's frustrations with that, I set the phone to use it's home network only. It wasn't hard.

The phone locater service is neither accurate nor fast, and I didn't like it at all.

I wouldn't use the service myself, because of the poor coverage at my house, but it's wonderful for my daughter. On the other hand, if I lived in a different neighborhood in my city, I might be tempted. You can get a high-end (for prepaid) phone with a QWERTY keyboard and unlimited access to Google Maps. Wikipedia and a couple other web sites are supposed to be coming soon.

I thought you had to keep mins on phone to text. You dont. She used all her talk time- so i blocked everyone but me. She needs some control!Now im waiting for her to tell me she cant text. I LOVE this! I bought another phone for my son!

customer service i have experienced is great. Email responses same/next day. Spoke on phone to solve problem with incorrect text/talk package. Even restored money that was charged incorrectly. Sanyo katana is simple to use- perfect for me. Getting daughter the lgrumor. It has crappy reviews, but thats the phone maker, not kajeet. Spending only $5 more for two phones with 60min/talk + unlimted text (15.74 a month) per phone than i paid for one tmobile prepaid (130 talk/text minutes for $26.50). If you buy the paks- theres no daily usage. So far- we are happy.

The only way to get rid of the .35 cent a day fee is to have the 19.99 a moth special (including 150 minutes and unlimited texts)} or any plani come AUTOMATICALLY off a credit/debit card. =]

Plans ans phones are very nice, reasonable, and fairly cheap. I wanted to buy a Kajeet, but I do not get service where I live. Sprint sucks.

Here is information for those of you who have had trouble finding kajeet refill cards.

The best link for information on refills is:

https://www.kajeet.com/gift-refill.html

You can access this from the home page where it says "Refill Now". This page includes a link to the kajeet refill store on ebay which sells kajeet cards.

Best Buy also sells a "universal cards" which can refill kajeet phones. You can find it here:

http://www.bestbuy.com/site/olspage.jsp?skuId=8827745&st=universal+prepaid+card&lp=1&type=product&cp=1&id=1218009876526

Hope that helps!

Megan

this is tank you can get unlimited text and 150 min a month for 19.99$ that is the cheapest and they just charge your credit card there is no gay airtime and shit

If you're thinking about purchasing a kajeet, here's a coupon promo code for you...

You can take 15% off your kajeet purchase with promo code: 1115

This is a significant savings!!

love it! plus, you can SAVE by using this webpage to purchase: http://www.kajeet.com/bargain or just using the kajeet promo/coupon code BARGAIN - i saved 15% off my total!

so far ive wanted one of these phones but after reading these reviws im not ever going to consider your phones again.I would LOVE to see the WHOLE company get one of these phones im pretty sure even you would think your phones SUCK.HA HA HA

This is a tough one. Loved the concept when I initially learned of the company. But we're feeling a bit of 'bait & switch'. My son uses his odd job cash to purchase refill cards at Best Buy. This is great so Mom & Dad don't get stuck with a credit card charge. HE actually feels his own hard earned cash being spent. Last trip to Best Buy, we learned that they stopped carrying for business reasons. Your website spins it as "green" - nice try. For the $ you are saving on printing & shipping cards, you should have been able to keep your rates low. Now we found that your $9.99 talk pak is no longer available. Now either $4.99 for 10 min or you have to jump to $19.99 plus another $5 for textpak. $10 bucks is a Big jump for a 13 year old. Also, what's up with the alert he got about losing 77 minutes if he buys a new pack with $.03 left in his wallet? This is turning out to be A LOT of effort and time keeping his phone going without incurring your pillaging fees. I'm sorry, I really wanted to like your company, but the changes you've made appear to be out of greed - not consistent with your mission position statements that attracted me to your co. It appears that you are struggling - hope I'm wrong, since we've only had the phone since Christmas - 3 mnths.

its cool n all especially the lg rumor (kajeet) yup that's the stuff i thought you just pay 19.99 for the text and that's it you don't have to keep paying every month. other than that pretty good phone!!

Everybody talks about the phone, the phone, the phone, the phone!!! Forget the phone, because nobody sells the PHONE CARDS anymore!!! What good is "the phone" if you can't find the refill card anywhere to use "the phone".

the lg rumor is way worth it with text pak go to sprint add the lg rumor and every thing mesaging look at how many digits ther are belive me.And you better hery if you want the rumor they already took away the white one black is what i prefer

i love the lg rumor its soooooooooooooo cool i love its keybarod sooooooooooooooooo cool i have the white one p.s kajeet lovers isnt the web awsome

ITS GREAT MY FIRST PHONE WAS THE BLACK Katana ll BUT IT GOT STOLEN SO I GOT ANOTHER PHONE THE M300 SO ITS THE BEST COMPANY I HAVE HAD SINCE

James K -

You need to activate first: online at www.kajeet.com or by calling 1.866.4kajeet. You can then refill online, or, if you prefer, by calling 1.866.4kajeet. Best Buy still carries our refill cards. If you don't see a refill branded kajeet, you can use the Best Buy Universal Refill Card. That being said, we're moving more toward online refills with credit cards and PayPal. Contact me at dneal@kajeet dot com if you need to.

Best,

--Daniel Neal, CEO & Founder
kajeet Inc.

O.K. Dave, people say your phone service is great, unfortunately I have yet to be able to test out for myself. I was given a Katana as a gift but can't find any outlets to by a prepaid card. What stores can I find Kajeet phone cards in?

OK - I'm the CEO and Founder, so I'm biased. But I'm also a customer (2 kids, 10 and 13). Please note that we've launched some great new budget plans: like the $4.99/mo Talk Pak that includes all daily access charges. Add a 1000 minute N+W Pak at $9.99/mo and you've got 1010 minutes for just under $15/month. With NO contract! Additional minutes are just $.10/each. We've also launched some great certified refurbished phone offers for those who are especially value-conscious. Many thanks for the feedback - keep it coming! You can contact me at dneal at kajeet dot com if you have any suggestions, questions, whatever. Happy Holidays to all.

Thanks,

--Daniel Neal

3 words...BEST SERVICE EVER!

you can get a 15% discount on ALL kajeet by using this url: www.kajeet.com/bargain or using promo code "bargain" and then get $10 in free credit for using BONUS10 at activation!

i havent gottin my phone yet but i really like this survice. It has cute phones with inexpensive plans with add ons like txtn. :) Since I have to pay my parents for it I love that I can afford it and I get a cute new phone out of the deal. I would totally recomend this company for teens like myself. XD

I got this phone for my daughter. The service is fine, the customer support is fine, and the fees are ok.... but you can not share ring tones with your friends. You have to purchase ring tones from Kajeet and they cost $2.50. That is the rip off. They have good text and talk packages. I spend $19.99 for unlimited txt a month for my daughter and then I buy a talk package which in $4.99 and includes 1 month of daily access charges (.35 a day) and 10 mintues of talk. So on average I $25 a month for my daughter for unlimited txt'n.