Overal Rating:
Detailed Rating: Service Quality: Poor Cust. Service: Poor Overall Value: Good
Experience:

Pros: REASONABLE COST,NP PROB WITH RECEPTION FOR ME.
Cons: DIRTY DEALINGS.DO YOU RESEARCH,GET PROOF.AND DONT BACK DOWN-I GOT MY WAY,MANY OTHERS CAVED...READ ON IF U NEED REPLACMENT PHONE AND DO WHAT I DID,U WILL SAVE 75% OFF PRICE

Summary: MY PHONE WAS CHEAP,COULDNT MAKE CONTACT W CHARGER AFTER 3 MONTHS.I LOOKED FOR BETTER PHONE.ONE I LIKED (NEW) WITH 1 YR WARRRANTY WHEN BOUGHT THROUGH CRICKET COST 179.99 PLUS 15.00+TX.I WENT TO BEST BUY,SAME PHONE 39.99,AND THEY OFFER 2 YRRENEWABLE REPLACEMENT PLAN FOR 9.99.JUST TO PLAY IT SAFE,I WENT ON LINE SPOKE ON CHAT,THEY TOLD ME NO PROB WITH BUYING AT BEST BUY,JUST HAVE TO PAY ACTIVATION OF 15.00.SOUNDED GREAT,SO I DID AND LOW AND BEHOLD I GET HOME CALL CRICKET TO ACTIVE,THEY TELL ME OPEN THE PACKAGE TO READ SERIAL NUMBER,SUDDENLY THEY SAY OH CANT DO IT,THATS A PAY AS U GO.I SAID ,I SPOKE TO REP ON LINE TOLD IN DETAIL WHICH PHONE I WAS BUYING THEY SAID NO PROB.THEY WOULDNT DO IT.I WAS PISSED AS HELL,COULD HAVE RETURNED PHONE FOR REFUND BUT DECIDED WHY MISS THIS DEAL THAT WOULD SAVE 75% PLUS OFFER ME 2 YR WARRANTY,WITH ABILITY TO RENEW VERSES THEIR CRAP ASS 1YR WARRANTY.SO I WENT BACK ON LINE,WENT TO CHAT AGAIN,REPEATED SAME WORDS,GOT SAME ANSWER,NO PROBLEM.I TOOK SCREEN SHOT OF CONVERSATION,WENT TO CRICKET STORE,THEY GAVE ME CRAP,SAYING CANT BE DONE,HAVE TO OPEN NEW ACCOUNT THEN AFTER A MONTH U CAN PUT ON YOUR EXISTING PLAN,I SAID WHY,THEY SAID ITS NOT MADE FOR THAT TYPE OF SERVICE, I SAID WHAT,IN A MONTH IT MAGICALLY BECOMES POSSIBLE?I REFUSED TO CAVE,THEN TOOK OUT THE PROOF FROM WEB SITE,WOMAN SAID,WELL THEY R WRONG,I SAID WELL TO BAD,ITS THE SAME COMPANY,NOW EITHER GIVE ME A LOGICAL EXPLANATION WHY THIS CANT BE DOME,AND GET ME SAME PHONE FROM YOUR SUPPLY AND ADDIT,OR ADD THIS ONE NOW.THEY GOT MANAGER,WHO QUICKLY OBLIGED ME,EVEN LEAVING OUT THE 15.00 FEE TO ACTIVATE PHONE.IT PAYS TO GET THE FACTS,AND HAVE IT ON PAPER,AND THEY WILL STILL ARGUE,DONT GIVE IN,AND SHOW UP 15 MIN.BEFORE STORE CLOSES,THEY ALL WANT TO GO HOME.THEY DO THIS STUFF INTENTIONALLY TO MAKE MORE MONEY,DONT LET THEM GET AWAY WITH IT.I READ MANY REVIEWS WITH PEOPLE WHO HAD SAME ISSUE,EACH ONE CAVED.SO DO WHAT I DID,GET YOUR PHONE AT NEST BUY,GET YOURSELF A 2 YR WARRANTY FOR 9 DOLLARS,RENEWABLE,SAVE YOURSELF 75% OF YOUR MONEY,AND GO IN WITH PROOF,SO GO HAVE A NICE CHAT ON LINE AND TAKE PIC OF YOUR SCREEN.IF YOU DONT KNOW HOW SEARCH WEB,THE DOWNLOAD IS FREE FOR SOFTWEAR TO MAKE SCREEN SHOTS.GOOD LUCK AND GET THEM GOOD,THEY DESERVE IT FOR BEING SO UNDERHANDED.FREAKIN CONS.

its good i get good internet and texts are fine i have fine coverage and rarely drop a call i live in the southern indiana area though but maybe thats why its got good coverage i have 45 a month plan pre paid

Got a txtm8 phone for my son. Coverage map shows "good" signal for my area and around my house ("we've got you covered!", it says). At my house and the surrounding block, I get 1 bar to no bars, so the phone is USELESS in the house. I talk to a CS Rep about this and I get "we don't guarentee coverage". Great, so now I have a $130 dollar phone that doesn't work where I live. Their coverage map is a LIE, do yourself a favor, try boost or t-mobile EM+ and avoid this company

I would give them 0 stars if I could. They suspended my service after 1 month because I did not pay my bill. I never got a bill so I could not pay it. Customer service would not waive the late payment fee because I should have known when to pay. These people have the worst customer service I could think of. I would be better off with a more expensive but better company.

cricket wireless is a complete crock. I have a company cell phone that I have when I am working. Only need a backup cell when I am not working and so forth. I barely ever use it. Cricket either does not work in areas where I am or it is roaming so you have to pay the extra 25 cents a minute. It is to be pay as you go, if you add less than $15/month then it costs you $1/day. If you add the $15 and dont use it in a month then you lose it. It is not pay as you go at all. It is at least $15/day. Service sucks. Voicemail does not work half of the time. When I called customer service they acted like they were reading from "cell phones for Idiots"

Just tried Cricket Broadband. I couldn't even get a signal in my own house. I got a Return Authorization Number and the garbage is going back.

cricket sucks....period! i have it right now, and its the WORST service ive ever had!!! i have signal most of the time, and even like that it wont send my txt mssgs. and then i NEVER recieve any txts, and when i do their usually like hours later, and my friends have to call me at least 10 times in order for me to recieve their call. ITS THE WORST!! last night i was calling my cell phone w/ my sisters and the call didnt even go through! and i was right next to my phone!! NEVER get cricket, it is the WORST!

I fell asleep while on my cricket phone and my bill stayed the same and while I am not sleepn,I am txtn all day....I LOve It!!! LMAO!!!

Cricket is fine for teenagers who use a ton of minutes and text but don't really go anywhere. I have it for my 17 & 19 year-olds and it is sufficient. Calls are dropped virtually any time they walk in a building or drive too far away from the major roads. Customer service is horrendous. Even paying extra each month for the phone warranty plan, they will only replace the phone twice and then you are out of luck. Phones are not the same as their supposed equivalents at competitors and do break easily. Buttons fall off, keypad quits working, etc..... To replace with a phone that is anything other than basic is at least $150-$400. Calls and text are not always delivered. It's really a crap shoot. If you need a couple day extension to pay your bill, it's a $10 charge.

The service is fine if you don't really go anywhere, live in a stronger coverage area and are tech savvy enough to handle your own issues.

I am in Portland OR, and have had a cricket phone plan and usb modem for almost two years. I am extremely happy with my choice after having had a plan with most of the big name carriers. I originally started my plan after my verizon contract was up and had cricket flash my enV phone for $35. I think that most of the complaints I have read on here, have been from people who may find actually reading the information provided from cricket too cerebral. <-- For you morons, that means you are a moron, just so we are on the same page. The bane of my internet existence however, is the 5mb limit on the usb modem plan, after which once exceeded slows to a trickle at best. I do however watch a lot of movies, download podcasts and spend an inordinate amount of time on my laptop which is a surrogate for books, tv, and radio. I am on the internet for a good 10 hours, usually downloading about 2 movies a day, and don't get slowed down until about 25 days into the billing cycle. That being said, although the internet does slow down, don't fool yourself if you think you are going to get any better from the other service providers. They all give you the 5mb and then charge the bejesus out of you once exceeded, which cricket will never do.I just started a new account due to my phsyco now ex-girlfriend breaking my phone and cancelling our mutual account. I have had the samsung R211 (the cheapest of their phones) for about a month with no problems, and am just waiting to get a new phone, probably an evoke or txtm8. I am listening to a funemployment radio podcast online while I write this, which is the greatest thing since Rick Emerson b-words, so please pardon my discombobulated post. For less than $85 a month for unlimited texting, calling, and internet with no contract what do you need.

Man, some of you folks out there really seem to have not bothered to read the contracts, looked at the rates or even thought about what you were getting. If you wanted no fees, cheap or free phones and the ability to travel plus great coverage you should stay with a major carrier. Cricket is for people that stay in a major city, checked that it actually has coverage and needed a cheap plan and are willing to pay for loosing a phone, switching phones constantly and being somewhat self reliant when it comes to problems. As for customer service, if you don't get someone that can help, ASK FOR A DIFFERENT REP or a supervisor if they have one. If not, call a local store, often they can help, even if they are on the other side of the city. If you live for texting and move around a lot, test the waters with a cheap phone and a prepaid plan, make sure it will do what you want before signing up and getting an expensive phone. I tried 3 different low rate services with the same phone before settling on Cricket. I cannot travel, it's texting is slow, it COSTS $40 less than my old plan, thats what I care about. I can take the lesser service and slower Texting to save $480 a year.

Cricket has improved over the years. Service is good if you don't travel much. Local and long distance calling is great. If you travel, if not on a partner network, you have to have money for roaming, otherwise - no service. I was paying nearly $75 for unlimited everything plus being able to have roaming. Now I am only paying under $50 for unlimited talk and text through StraightTalk and have a much larger coverage area. Just don't do Boost - horrible.

It's cheap for the starter plan to use it as home phone. But you'd be careful not to call long distance, not to use it out of your home area!
Anyways, you get what you pay for. Stinky coverage, roaming fees, limited data plan and etc
Dude, if for $50/mon pre-paid I get everything inclued, with Nationwide coverage somewhere else!

While the cell service is good where we live, that is all that I find positive about Cricket. Their customer service is outsourced - which is not necessarily bad. What is bad is that you never get the same response twice... I tried to set up autopay four months in a row - finally gave up. I paid by check over the phone and had the service disconnected the next day and they never tried to take the money out of my account. They apologized, helped me pay online, restored the service and then the automated system cut it back off 1.5 hours later. Three of the four months, they have cut off the service even though payment was offered - they apologize and then restore it.

Also, be aware that you are charged $5 extra for a phone payment, and even $3 extra for an in store payment.

You'd be much better off going somewhere else. I've had so many problems with Cricket service, and customer service, as well as staff at their stores, it's just ridiculous. It sounds like a great deal, but really, it's not worth it. Coverage is awful, and I don't travel. My area, according to what I looked up on the Cricket website, is very well covered. Yet still, text messages don't come in until I make a call, calls don't come in, and when they do, the signal is usually lost. I paid for a plan that includes voicemail, and yet I have none. I paid for the phone insurance, that is supposed to allow you to replace your phone for free if it's lost, broken, etc., and yet when I needed my phone replaced, they charged me 35 dollars. Both times. Their phones are ridiculously priced for their cheap, crappy quality, and though there's a store right next to my house, when I lost my charger and needed it replaced, they didn't have it. They had a wall of chargers, they even had my exact model of phone in the outlet store, and yet the didn't carry the charger for my phone. I was told I had to go all the way to their main store to replace it, which was a hassle. They lie to you, they don't give you what you pay them money for, the service is awful, the phones are awful, but worst of all is the customer service - and no, not because they're foreign or whatever. I don't even think the people I spoke to were from a foreign country--they were just awful. So bad, in fact, that though I pay for voicemail, I don't dare contact them to complain about the fact that I don't have one so that I can get one set up - they'll probably slap me with charges. Once, my monthly phone bill was in excess of $100 dollars. I have the $40 dollar a month plan. No, I was not roaming. It's just ridiculous. I've never tried Boost Mobile, but I'm sure it's a hell of a lot better than this terrible service.

if i could rate using no stars than I would,customer service is in another county, I recieved a txt msg from cricket about a sell at best buy, and my phone went black, too the phone to the retail seller, they stated it was to their discretion if they would replace the phone. I was asked if I ever downloaded any music or tones, I stated yes, with my old phone and I just upgraded to this phone three weeks ago and cricket switched everything over to my phone for me and I paid 12 dollars to do that. The rep then denied to replace the phone stating I may have downloaded a bug. I said "if I downloaded a bug my other phone would not have worked. I had insurance on the phone they wanted me to pay 35 dollars to replace the phone. I refused. I called the foreign customer resp. and they told me all I can do is take the phone back to the store.... Cricket is the worse company

What users need to focus on in having good reception. It is not only about if you have good service in your area, but what if you decide to travel. With Cricket, you most likely will not get service. That's why I chose Boost Mobile. I'm from DC and I had to travel to GA, then TX. I had great reception in all areas. Did not see any Cricket retailers, but a lot of Boost Mobile retailers.

Can be a good deal but BEWARE:
The $1 / day plan may cost you quite a bit more.

1)all calls outside of your phones registered area code are billed extra ....(.05/min)
2)Phone may roaming in areas that are part of the metro area....($.39/min)

I keep this phone as my "home" phone and only use it to call people in my area code. Otherwise it will cost you!

i wanted to try Cricket out but they don't even offer service in my area. i live in a major CA urban area. looks like a rinky dinky operation.

Their customer service is horrible!!!! give wrong information and lied!!! they did nothing about it. I will NEVER use or recommend CRICKET!!!!

I had Cricket for 1 month in Austin, TX. Dropped calls, call clarity was horrible, I tried taking it back to Cricket after 5 days and they told me I had 4 days to try it out, after that no refund for phone, nor for airtime. The company focuses on low income people, rips them off and continues to do business as is. MAJOR RIP OFF. Go to StraightTalk at Walmart, its $30 for 1000 minutes, 1000 texts or $45 for Unlimited Talk, Unlimited Tex and Unlimited Web. I did - and its been great.

One last thing, I got my 50.00 rebate card because I sent my rebate in with all the required info. If you do it right, you WILL get your rebate. I also got $20.00 off my Samsung Messager ll when I bought purchased it by phone. The people who are giving shitty reviews are either ignorant or paid by the competitors because they are worried that Cricket Wireless might steal their customers! If you want to keep getting ripped off, stay with AT&T, us smart shoppers will stay with Cricket!

I have the $45 dollar plan which they gave me for only $40. I have unlimited everything, local, long distance, text, pic & video messages, mobile web/internet, unlimited 411. I dare you to find another company besides Cricket Wireless which can offer you that. With tax, my bill comes to about $43.00 a month. Not even Boost can give you that! I recommend Cricket Wireless 100% if you're lucky enough to have it in your area.

I'm looking to switch to Cricket, but I thought I'd just make a few comments on some of the previous reviews. First of all, when the people say you can use a 'pre-flashed phone', they have no idea what they are talking about. 'Flashing' your phone means to re-install the firmware on your phone, which has nothing to do with switching providers. You mean to say if you get a 'jail broken' or 'unlocked' phone. This means your phone has been opened up to use on different providers. Also, it looks as if some of the people who are bashing the service are illiterate and really have no business even having a phone. Complaining about the customer service is one thing, but blaming it on the fact that the person is foreign is ignorant. I have called many customer services on different providers and they have been extremely helpful and have been from India or another country. Let's grow up people and give some clear and honest reviews for those of us who need them. Also, these supposed 'hidden fees' such as the charges when you pay your bill and the activation fees are written clearly on the cricket wireless website. Perhaps you should have looked and read before you signed up! Thanks.

the worst ever..im switching back to Tmobile..i got the phone a week ago and the reception is baaaad..im stuck with the phone now since i cant return it..i dont recommend the service to any one...go to Tmobile..

Had Both phone and broadband and all worked great untill Cricket began harassing me each month over billing! Discovered customer service is ignorant " Monkey see, Monkey do Social Trainers" and couldnt help you if they could understand complaint.
There should be some way people could recoup the millions embezzeled by them each year. That would take a act of Congress and all americans know Congress only acts too benifit Congress! Cricket sees all of you as Maggots just like your Congressional Representatives Do. FACE THE FACTS!!!

well im back again i still the customer service sucks, im so tired of talking to people i cant understand, and then bein hung up numbers times then when you tell the next rep what happened you dont even get an apology. they seriously need to hire american people! but ok so i switched over the messager 11 phone i got from ebay, so far so good, i like it, i had to call in twice to get the charges taken off of my bill since they are prorated and my bill is still different from what iw as told. they played games with the rebate, apparantly i didnt fill in the modem phone number on their spot, which i thought i did, they had a copy of the paperwork but nope that would be too much work! the modem came in handy though during training for this new job work at home, we had a bad storm and the internet went out, so instead of loosing a days pay i was able to use the modem to at least connect to the meeting and get paid for it. the modem does not work well to watch videos though, it tends to freeze up. now im trying to add my modem to my main account and take $5 of for combining and it wont let me. have no problems wtih this new phone though getting calls or texts.

I think the cricket phones r ok I mean they r cheap but the coverige is not the best but 4 the price it is good

GARBAGE these phones are garbage do not buy i bought a cricket and used for one day had 0 service where i lived and tried to return 24 hrs later but because i used it at work for 49min i was 19 min over the max usage and could not return or even exchange ihave no use for this phone that i am stuck with it it is going in the garbage

I have had cricket for 3 years now..It works great for me..I dnt have to travel so Im not worried bout the coverage.Kansas City area gets fantastic coveragen there are cricket stores ALL over my area.I have gotten familiar witha ll of them n they all treat me GREAT.The corporate did use to be awful with the long lines..They are improving now..I dnt go there unless I absolutly have to..I find that the private vendors seem to be more efficient. I usually uprade every year to keep up with all the new phones..The best deals are either on the website or ebay.

I LIKE THE WAY YALL HAEV FREE TEXTING INCOMING CALLS AND I WILL LOVE TO HAVE YOUR PHONE

pay as you go $30 a month a buck a day you can't beat it. Only for local, if you travel alot I would use another carrier

Please DO NOT GET THIS SERVICE!!You can not reach customer service! NEVER! They will over charge you for your service! I can not believe they are still in business. I tried to go to Customer center and waited nearly an hour to get no assistance. I had to call in like I wanted new service to talk with anyone. It is the worst service and not worth the money!! Please do not get any of these phones!!

i got cricket broadband service and have never had an issue, even got my rebate card. it's slow but competitive.
downloads averag 500Kbps. but the phone service is worthless

Cricket wireless is the worst cellular service I have ever used. Customer service is horrible, and often unreachable. *611 is customer care. That's a joke! Dial 1-866-384-4425 to return the phone to get a human response and then agents are dishonest and often disconnect you when escalation is requested.

IF YOU HAVE A $45.00 PLAN,HOW CAN THE MONTHLY BILL BE $69.95 A MONTH. CRICKET SERVICES DISRESPECT ME AS A CUSTOMER. I WILL NEVER USE YOUR SERVICES AGAIN.

i have had cricket service not quite a year yet. in the begainning the service was awful. i got the kyocera basic phone to start and it was muffly. i hated it. so i upgraded to a motorola hint phone, WHICH I LOVED! at this time cs was ok, but ya most people are overseas and it was hard to understand. though every now and then i did get an english speaking person, because one of the work at home companies was servicing cricket. then the work at home company lost cricket, which was right at the time i got the worst phone ever made by cricket which is the motorola evoke. I HATE IT! during this time i had issues getting phone calls, they would go right to voice mail, my texts would never come on time, 4 hours later i would like get 10 of them at one time. you couldnt get anyone for customer service at all, nobody would pick up the phone. nobody really knew how to help me with this phone either in the stores. i did call a main store location in my area and they were good and knowledgeable and helped me. now in oct, service got much better. the only problem with my phone i have is that if i turn it to the side nobody can hear me. i hate paying $15 extra for a data plan when the internet really isnt that great on this phone. they claim its suppose to be like an iphone, umm no its not. im currently looking on ebay for another phone so i can just sell this one and save myself the mandatory $15 that is charged to have this phone going. when i first updated my plan since they didnt have the save $5 off a plan it didnt go through, however, the agent fixed it for me and i did get a refund for the previous months i was charged the extra $5. the plans are great, and overall i am very happy with cricket. not happy with the $15 charge every time you change phones. thats ridiculous. there activation charges are insane. i guess with plans so low they gotta make there money somewhere. and honestly im on the $50 plan (now $45) and i like that i dont get billed for 411 calls, which i tend to use alot. and once i get rid of this phone and this data package. i will still be paying less for combined services then i would with us cellular and tmobile. i had a big issue w tmobile when i went over my mins and they charged me over $400. you never have to worry about that with cricket.

recently i got their modem since it was on sale for $80, including the $27 activation fee. with a $50 rebate and a free month. i figured for about $30 or $40 dollars, i get the modem with a free month. and it is really good. i have had no problems at all. if i didnt need a hardwire internet connection for for my work at home job, i would probably cancel wide open west cable, least i wont have them doing maintance and shutting down the internet service without warning when i have to work. but overall i like this service. i wish reps would be more knowledable about their new phones though. i was "butt dialing" people with this evoke phone not realizing there was a lock on the side of the phone the whole time, if a rep would have been knowledgable, it would have saved me from some accidental 2am phone calls to people. my next phone isnt gonna be through cricket themselves, im going to get a flashed one from ebay and see how it works. (im looking at a dare phone)

I purchased prepaid Cricket Broadband from Wal-Mart.

The service works great here in Albuquerque NM.

I am getting 750 Kbps down and 120 Kbps up.

Not bad. I do recommend it.

Cricket is great unless you want to call local numbers. I can call anywhere in the country and text as well but when I try to call some local numbers a recording says they are out of service. I can call the same number from any other non-cricket phone without a problem. When I called customer service (over and over) each time they would re-program my phone to no avail. Customer service is friendly but rarely fixes any problem. I'm thinking of going with Boost mobile and dumping Cricket.

Their customer service is not that great. If you are on a bridge payment (pay a small amount to keep your phone turned on), you cannot talk to anyone at the 800 number. You have to physically drive to the store to talk to someone. But when you can talk to someone at the 800 #, they rush you off the phone.

Do not buy one of these phones. Very poor service. I had to travel to another state and went to the Cricket store and told them I wanted roaming. They charged me for it and when I needed to use it I didn't have it. Cancelled as soon as I got home. Very Disappointed in the service I received.

I switched to Cricket a couple of years ago, and everything was ok until recently. OMG if you have to call the customer services(forget about it) you ALWAYS get some person from overseas who barely speaks English, and trying to understand what they are telling you is almost impossible. Every month for the last 3 months Cricket has been nickle and diming me -$3 here $2 there. I shouldnt have to go through these kind of changes every month. Dont even request to speak with a supervisor is like pulling teeth-the CSR have no customer services training what so ever! I spend a hour arguing with a CSR and never got to speak with an supervisor. CRICKET you have to step your game up! Your customer services sucks and needs fixing immediately. The US is a finanial wreck and CRICKET wants to hire people from overseas to do their customer service. Hire someone in the US and we will get better customer service!

The Trick is to not buy Cricket Phones.
Buy verizon/sprint/Alltell phones off The internet/Ebay and Flash them over to Cricket..Or Buy Pre-Flashed phones
Cricket Service 2.5 stars..
Cricket Plans 5 stars

It Really is a good company. I've been with them for almost a year now and no problems

I highly Recommend

Cannot reach a real live person at Cricket, thus, no hope of having my problem solved in a timely manner. Think I'll just change my service, maybe pay a bit more, but they can afford to hire people to speak to!

DO NOT USE THIS COMPANY!!!
Worst service, non existent customer service, rude workers, plans not explained, no refunds, no help. We were even given a bogus number by an employee as her number for her manager. I can't wait for the class action lawsuit on this one.

Cricket wireless is super sloppy. What a terrible company. I payed $60 for a card to reactivate my phone and not only will they not reactivate it but they wont refund my money.

The absolute worst customer service with the additinal charge to pay your bill at a location, the web site conveniently down so you can't get aq free pay, you never talk to a customer service person, you have to leave your name, number and other information and they will call you back, but when. I'm going to drop them asap. The probably won't answer the phone.

i think that cricket is byfar better than ay&t phones cricket is more afordibale for people who cant relly aford a more epensife phone... i love them!!!!!!!!!!!!

Cricket is cheap but the service is lousy, a lot of dropped calls and almost impossible to speak to a person at customer service, I pushed the button to buy a new phone and that's how I got a person. I bought a new phone about 3 months ago have yet to receive rebate, they sent me a letter saying I haven't had service long enough, but when I finally got a person they said oh don't worry you'll get your rebate and haven't received it yet. If you can afford it spend the extra money for a plan with another carrier.

incorrect info on coverage. Cricket Wireless now has nationwide coverage in all 50 states and no roaming charges on the $45 and up plans. We have touch screen phones and a variety of qwerty keyboard phones.