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Cricket Wireless Prepaid Service Plan Review

Overview

Cricket might seem like a new wireless brand, but they've been selling prepaid wireless services for more than a dozen years. Their plans, which offer unlimited services for a flat monthly fee, have become popular among value-conscious consumers.

Pros: With plans that range from 35 to 70 dollars per month, Cricket can fit any budget. They have an increasingly large handset lineup that now includes the iPhone.

Cons: Because they don't subsidize handsets with two-year contracts, many of the best handsets are quite expensive. Due to network incompatibility, some handsets are not available in all Cricket areas.

Cheapest Price Per Minute: Unlimited plans = no cost per minute
Unlimited Data Available: Yes
Unlimited Texting Available: Yes
Shop For Deals on Cricket Wireless Plans and Phones
Visit the Official Cricket Wireless Website

Lowest Price Per Anytime Minute: Unlimited plans = no cost per minute  

Plans: Cricket offers plans for basic phones and smartphones. For basic phones they offer a basic 35 dollar plan that provides unlimited long distance calling and text messaging, plus voicemail and caller ID. The 45 dollar plan adds unlimited picture and video messaging, international messaging, mobile data, and a host of calling features. The smartphone plans start at 50 dollars per month and provide unlimited long distance calling and all types of messaging, plus unlimited data (capped at 1GB of full-speed 3G data). The 60 dollar plan adds unlimited international messaging and increases the 3G speed cap to 2.5 GB. The 70 dollar plan increases the full-speed 3G limit to 5 GB. Both the 60 and 70 dollar plans include tethering and data backup features. Android smartphones are eligible for the Muve Music plans, which cost the same as the smartphone plans. Finally, the iPhone plan costs 55 dollars per month and provides all of the features of the 60 dollar smartphone plan, minus tethering and the data backup.  Read more about Cricket Wireless plans

Customer Service: Customer service is available via a toll free number.  

Free Nights: Unlimited  

Credit Check: None  

Free Weekends: Unlimited  

Contract: None  

Daily Access Fee: On PAYgo plans  

Payment Options: Cricket offers customers the ability to pay via automatic bill payments that deduct your balance from a credit or debit card each month. You can make payments by phone with a credit or debit card, but you'll be charged an additional 2 dollar processing fee to do so. Paying in cash at an authorized payment location for a 3 dollar fee is another option. Payment by mail may be made with check or money order and you can also make payments online through their customer care website.  

Data Plans: For basic phones, the 45 and 55 dollar plans include unlimited mobile web. All smartphone plans include unlimited data, but each has a particular amount of full-speed 3G data. The 60 dollar smartphone plan includes 1GB of full-speed 3G data. The 60 dollar plan includes 2.5 GB, and the 70 dollar plan includes 5 GB. The iPhone plan includes 2.5 GB of full-speed data.  

Downloads: You can download ringtones to most phones offered by Cricket for $1.99. Screen images (also known as wallpapers) are also available for download for 99 cents each.  

International Calling: Cricket offers unlimited international text messaging on many of its plans. It also offers international long distance calling at varying rates. See website for details.  

Text Messaging Available: Cricket offers unlimited text messaging with all plans, and offers picture messaging with the 45 and 55 dollar basic plans, plus all smartphone plans.  

Roaming Charges: Roaming minutes cost 25 cents each. Cricket now has nationwide coverage, thereby reducing roaming areas.  

Shop Phones and Plans: Shop for Cricket Wireless  

Text Messaging Charge For Incoming: No  

Calling Features: Caller ID and voicemail are available on all plans. The 45 dollar and higher plans add call waiting, call forwarding, and 3-way calling. Voicemail, caller ID, call waiting, and three-way calling are available with all PAYgo plans.  

Unlimited Text Messaging Plan Available: Yes  

Activation Fee: There is an activation fee of 15 dollars to get started with Cricket wireless.  

Nationwide Long Distance: Nationwide long distance is available on all of Cricket's monthly plans.  

Unlimited Plan Available: Yes  

411 Calls: Unlimited 411 directory assistance is available with the 45 and 55 dollar basic plans, the 60 and 70 dollar smartphone plans, and the iPhone plan.  

Earliest Minute Expiration: Cricket monthly plan minutes do not expire. A new fee is required every month.  

911 Calls: Yes.  

Phones: Cricket offers phones ranging from basic 30 dollar flip phones to the 500 dollar iPhone. In their inventory is a number of Android smartphones, and they are adding new ones regularly. They can range from value models around 100 dollars to higher end models over 200 dollars.  

Standard Calling Features: caller ID, call waiting, voicemail  

Some Available Cell Models: iPhone 5 (shown) ZTE Engage HTC One V Samsung Vitality Huawei Ascend II BlackBerry Curve 9350 Huawei Ascend Q  

Coverage Map: Cricket Prepaid Coverage Map  


Cheapest Phone Model: $49.99  

Read Full Review: Cricket Prepaid Review  

Visit Website: Visit Cricket Wireless  
Cheapest Price Per Minute: Unlimited plans = no cost per minute
Unlimited Data Available: Yes
Unlimited Texting Available: Yes
Shop For Deals on Cricket Wireless Plans and Phones
Visit the Official Cricket Wireless Website
Cricket Wireless Reviews
Average Rating by Users:
View other 734 Reviews

2 stars of 5 based on 738 reviews

Nicole 8/17/2013
I have been with cricket for about 6 years and I actually like it. I recently just ordered a phone online and at first I was very excited it was a very nice smartphone well not even 2 days later it didn't want to read my sd card so I went to the store and it still didn't want to work so one of the employees said it was probably the phone so I had to call cricket customer service since I ordered it at line and customer service was horrible!!!!!!! I hated it and never want to order a phone online again! the person who helped me made me sound like I didn't know what I was talking about when that person was the one who didn't. and its going to take about a month just for me to get my refund. :(. very unhappy with the customer service but do like cricket very reasonable and the people at the cricket stores are nice. But would recommend nobody to order online.

brendt 6/24/2013
I went to radioshack and bought the cricket huawei murcury Ice... I'm paying 50 dollars a month and yes the phone could be better and so could.the service but I like my phone I only paid 100 dollars and its almost like a iPhone with a front camera and a rear . You cannot go to cricket with high expectations.... you can not go to any prepaid phone service with high expectations but for 50 dollars a month I am very pleased. Compared yo 120with a contraxtt

Lee 5/29/2013
Have read all the complaints and the positives. There were a couple of responsives that befuddled me. If using a Cricket for business, how do your costumers know its you calling when the name that shows up is someone else? Wife has had this phone for close to a tear, and still Mc Gee Young shows up when she calls me. She also gets calls from bill collectors trying to contact this person. Have tried getting through customer service automated severl times and they will just hang up on you. I just called this # provided by some here ealier. It did get me to a human. But there is still not much he could do. Service and such hasn't been to bad, just getting your name to show up is the big problem that they blame on other phone Co. records that haven't been updated. My phone is US Cellular. My name showed up first time I called someone. So why can't they do the same. I believe they are in the phone selling business, and not service. I told that to the Mrg. in the main Oklahoma City office. He tried to tell me that wasn't true. Ha. Call this # to get a human. (866 384-4425) It worked for me. Now lets see if it worked.

Jamie 11/14/2012
I've been using cricket for 6 years & now i am looking for a new company ! I just bought a Mauve music phone in May. I still cannot access the Mauve music. , plus cricket has become GREEDY! I pay 58.00 a month pay go. I run out of high speed data n 2 weekss& have to pay a dollar for every additional 50 mb. I pay a total of 130.00 a month now& i was just told because the phone i have they can't offer me a plan to suit my needs as far as more highspeed data. I called customer servic was toldsomething different by 2 different reps. Im done with Cricket. They use to b great. I got my whole family to switch& now they r no longer happy either. Also when i went to the store to try and staighten this out, i was told to call!!! This has become a nightmare. I can't afford this.

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Cheapest Price Per Minute: Unlimited plans = no cost per minute
Unlimited Data Available: Yes
Unlimited Texting Available: Yes
Shop For Deals on Cricket Wireless Plans and Phones
Visit the Official Cricket Wireless Website