I've never really had a problem with T-Mobile pre-pay in the year or two I've been using it. I used to have a verizon contract, but even the $39.99 plan ended up costing me about $60 a month after all the fees, etc., and I wasn't using all of the minutes. I have a phone in my office at work and a home phone, so I use the cell mostly for the in-between times, and it ends up being significantly less expensive ($100 lasts me anywhere from 3-6 months, depending on usage).

I agree they should provide you a list of calls and the minutes used, seems that should be a pretty straightforward service to use. I track my minutes regularly using #999#, and I don't believe they're "ripping you off" as some say. The upward rounding of minutes (which all carriers do) is a bit unfair, but there's not much that anyone can do about since its a contract term - we all agree to it.

Service could be better indoors - I find that the signal can be weak inside restaurants and bars, but that's also partly Samsung phones. Motorolas seem to have better reception (but not nearly as nice designs).

I travel overseas once or twice a year, and like having a GSM phone that I can just swap out the SIM card and be on my way. You can buy any unlocked GSM phone and use it with T-Mobile prepaid, it doesn't have to be from T-Mobile. Unlocked phones can be more expensive, but you can get pretty much any phone that works on a GSM network (T-Mobile, AT&T, or any phone sold outside the US since they're all on the GSM system). Check out www.tigerdirect.com for some unlocked GSM phones.

All in all its a good service for someone who just wants a phone to use when they want to use it, but if you want to use internet or email or anything like that, or use a lot of wireless minutes, then a contract plan would make more sense.

I have T-Mobile for years and it is great. Wherever I travel always strong signal. TM - keep up the good work. Thanks.

T-mobile is the best, hands down! I have the prepaid sidekick plan and its amazing. Unlimited text messaging, instant messaging, web browsing, for all just $1 a day. All calls are 15 cents a minute, which is no big deal because I could always text, Thanks T-mobile!

After spending over an hour on the phone with their customer service....I found out that they were 'out' of available numbers for my area code...you might want to check this out before purchasing!

I'm looking to get a prepaid cell phone and found this site but IF the Washington BBB has close to 23,000 complaints against TM, as stated by TKM 6-16-09 above, how in the world can this site give them an Editor's Review rating of five stars? Where can you find someone that you can trust? Consumer Reports isn't all that great either. My one star is for the reliability of this site.

At least in Ventura, CA the T-Mobile service is non-existent in areas they claim they cover and their customer service is even worse. They will sell you a phone that won't work and then refuse to refund your prepaid minutes. But the District Attorney's Consumer Affairs Division will help you get your money back. And, there are other ways also. Don't deal with them!

Close to 23,000 complaints filed at the Washington Better Business Bureau (BBB) is "NOT" indicative of TM customers not knowing their plans. Currently, there are serious problems going on with TM and the public needs to know them.

And TM customers please ignore the posters on this board telling you to go to Verizon & to know your plan etc. At minimum they show their disregard for others by being rude, and they are possibly TM shills or employees trying to do damage control!!

So TM customers keep posting your experience with TM so people will know both the good & bad of TM.

And if you still can't resolve your problems with TM, then as the above poster stated, file a complaint at the BBB. Hoo Rah...

June 2009:

Phone: Samsung

Plan: pay as you go

It's funny how most people "just lose" the minutes they paid for - they are not tracking correctly or simply don't understand how prepaid works.

#999# from your phone gives you the money left on your account. If you cannot do this periodically, then it's your fault for losing track, not T-Mobile's.

As for the billing, this is a prepaid service. It's designed to be used freely and can be disposed of when needed, so there will not be bills. Why do you need a bill? Don't you know who you call? Need to track use, just #999# write down your balance, make your call, then #999# and check the new balance.

Gold Rewards bonus: once you spend $100, you reach Gold Rewards status. THEN WHEN YOU PURCHASE MORE MINUTES, you'll get the 15% extra minutes. Please note you will show a money value on your account, but if you look at Tmobile's website, you'll see how much Gold Rewards minutes cost as well as text/picture messages cost AGAINST your money amount on your account.

YOU DO NOT GET FREE MINUTES during evenings or tmobile-to-tmobile or myFaves, etc. just what you load on your account.

here is link to tmo's prepaid site:
http://www.t-mobile.com/shop/plans/prepaid-plans.aspx

READ CAREFULLY, no tricks, just misinformed users.

I've had Tmo ppaid for a year and 1/2 and am very happy. It's simple to use and would only like to see more phones for use prepaid users.

TIP: when shopping on tmo's site, go to PREPAID PLANS, then PREPAID PHONE KITS, because they will list "regular" phones with cheap prepaid phone prices. like the motorola renew (with contract, like $79, but if bought with a prepaid kit, like $20!). You can shop too at Walmart and bestbuy and target for cheap phones too.

I wish people would read and understand before buying.

Thanks and good luck!

Love it - just what I need when I need it.

Just picked up a Nokia 1661 from Target for $19.99. Slick little Nokia which fits my hand just right, and I love the voice alarm ("It's 4:40 AM, time to wake up").

Easiest thing to do when shopping, is just pick up a $10 prepaid card, or $25 prepaid card and add it to your minute pool. This way you keep up your supply and don't need to stress a bill.

Prepaid is the way to go if you don't want to have a contract, are a moderate to low-use texter, and don't use tons of minutes. Otherwise, you'll see you are spending equal-or-more money on prepaid than you would a 2yr contract.

Cool thing is, if you break or dislike the phone you have, you can pick one up at target or where ever for $20+ dollars. I think Motorola's are nearing $60 and a new samsung is out for $100. No need to upgrade any contract, just buy it and put your sim into the new phone.

Prepaid is also great for anyone planning to move. I set up a 702 area code just for this purpose. Now i have a "local" number to place on resumes :-) which is a good thing.

Based on my comparison shopping, Tmo offers the best value for pay-as-you-go service. Try to reach the $100 Gold Reward status as soon as possible, and get more minutes when you refill any amount. Easy.

I have been with t-mobile since 2001 as a prepaid customer and I have never had a problem. I don't use my cell phone that much I only use it for emergencies or if family needs to get in contact with me when I'm out of the house.sometimes when I go to vermont or to the poconos I can't get service, which worries me a little just in case I'm in an accident but I don't use the phone when I'm on vacation anyway I just have it for emergency reason when on vacation. Overall I think it's a great service

best prepaid rates at $50 and $100 levels bcause they are anytime minutes good or a year simplest plan, ots of phones available(you can use at&t/cingular phones too)

Overall - Great price, minutes last a long time and good service! I have had this service for about 5 years. I get the $100 refill yearly which gives me 1000 minutes (only 10 cents/minute) that lasts one year. As long as you refill once a year you can roll over minutes up to 10,000 minutes. I only use my cell for about 1-2 hours a month, so this is a great plan for me. However, if you use *alot* of minutes a month (say 300 or more), then maybe a regular contract plan is better.

The worst! Their customer service department are no help and will lock your account if you ask questions regarding your account. Try a different company but not Virgin, they are even worse as you can't understand their customer support.

I love the cheap Nokia pre-paid T-Mobile for a back-up my car in Feb.'06 & began by filling $100 to always get the extra minutes for the life of the phone. You only do it once. After that, you get the extra at any amount added. Add minutes just BEFORE the remaining expire so you don't lose any! I have had no problems with the phone or CS. The coverage is great from New Orleans to San Diego as it switches between Altell, Cingular & T-Mobile in the desert. Seems too many folks want an amazing deal & full features with cheap service. Grow up! Nothing is free with this plan but your voicemail accessed from another phone, remaining minutes & CS. It's just a simple deal with a cheap plan for light use. If you need a better per minute deal, don't use prepaid! I have not come across any other cell provider with uninterupted coverage for 2,000 miles. My Blackberry sure doesn't. This costs exactly as much as you feel the need to express yourself. Read the contract - you get what you pay for & you didn't pay much! The T-Mobile plan will keep you in touch when nothing else will or it's probably your phone.

For those who have un-resolved problems with T-Mobile, consider filing a complaint with the Washington BBB (Better Business Bureau). Within the last 36 months the BBB has received over 22,000 complaints against T-Mobile regarding the following:

A) Contract Issues
B) Service & Repair Issues
C) Customer Service Issues

Some complaints have been resolved but many have not, which is why the BBB rates T-Mobile ‘F.’ T-Mobile's corporate office is located in Bellevue, Washington, and the CEO is Robert Dotson.

You can call voicemail from any other phone Luis. If service is reasonable than rate it reasonable.

The plan is reasonable, except that voicemail calls are not included in the unlimited T-Mobile to T-Mobile calling. Therefore you pay 10c a minute for those, which is a rip off!!

@ Disappointed - go to Verizon or AT&T, or even Criket - go and be happy.

I love you'lls plan!!!

The coverage on the map does look good but I'm having trouble in getting more than 2 bars inside my house. The prepaid customer service representatives are not very helpful. T-mobile will not let prepaid customers disable sms function and there is no call history available online.

I love my T-Mobile-To-Go plan. I use my cel very little, and the $100/year keeps my rate at 10 cents/minute (with no taxes!) and remaining minutes roll over. This $8.33/mo average is just perfect for a low usage cel. Only two complaints -- you can't get your call-history list (except what your phone remembers), and you need to make absolutely sure that you specify your prepaid plan is to be by-minutes only, and not by-the-day. This seems to mean not signing up online, as online seems to automatically lead you into the by-the-day plan (with that $1 for each day the phone is used). I went into a local T-Mobil office to set up my new second phone, after not finding how to get the by-minutes prepaid plan online.

Long time prepaid customer with TM - will not quit them

"Calling history & billing information is not available online. This is very inconvenient."

How about something about service itself? You r right - calling history & billing information is not available online and it is iconvenient but overall...

great service and coverage

Calling history & billing information is not available online. This is very inconvenient.

I received several text messages from unknowner users almost everyday. I asked a customer service representative to disable text messaging function on my account. was told that it was not possible.

THX Charles - it's time for people to understand, not just complain. Nothing is free - sadly.

No problems, once you totally understand
how prepaid works, from minutes, to
money on the card, it works to your
advantage. It is no contract, and comes
out much cheaper in what you pay for
monthy contracted or home phone bills.
I have no complaints. Customer assisted
me greatly, in using international calls. You guys are terrific!!

it was supposed to 5 stars

Another one - Zippy:

$1 a day is access fee, text is not icluded. There is nothing "free". Go to boost mobile - you will still be "ripp off" if you don't understand what you have.

I use T-Mobile pay as you go and I'm happy. Great coverage. People with "problems" - get over yourself. There is no problem. You are making problems by not knowing how it all works.
@ J.C - come on, minutes are not refundable. Stop crying - use it or loos it.
Another guy gave bad review because T-Mobil charged him $1.10 - do you even know on what prepay plan you are? They charged you $1 access fee and .10 for 1 minute (they round it up always - no matter if your call lasted 10 sec or 45 sec). If you didn't call another T-mobile number or you called before 7pm any other number they charged you. Try to understand what you have and than write review.
To all unhappy - go to Verizon - bye, bye.

We have 3 prepaid T-mobile and love it. Once you spend $100 your minutes are good for a year and you can add any amount and they all roll over for a year. Customer service has rarely been called but was very happy when needed. Never had a problem traveling either, always work for us.

tmobile was doing okay for prepaid for me. i was on the gold rewards so i was getting some discounts. i joined around 2006 and my phone was a nokia 6030. then i lost my phone earlier this year(2009) and i got another phone that was not on gold rewards. i do not know what happens with all of my minutes! i have barely used twenty minutes on the phone and have sent and received sixty texts and all of a sudden i have lost fifteen dollars in my prepaid service! i am so ticked off i am seriously considering going out to target tomorrow, buying a virgin mobile prepaid flip phone for twelve dollars, and i can get 200 texts a month for $5 or 1000 texts for $10. For me, this sounds like a good deal. I would stay with tmobile prepaid if they offered a prepaid texting plan. They claim to only charge five cents to receive texts and 10 cents to send them, but i find it mysterious that i have lost $15 in my prepaid ballance when i have sent 20 texts, received 40 texts, and used 20 minutes. i never had these problems before i lost my old phone and had to get a new sim and start over. looks like they lost one of their long time customers.

I have the tmobile $1 a day prepaid plan seems pretty fair $1 a day is all you pay write? Wrong they over charge me so it's like $2 dollars a day i don't know why every time i check my account balance it seems like all my money and minutes are used up at least 2 or 3 dollars are taken out of their what a rip off.And supposedly texting and web browsing is free with this plan i guess not because i get charged for that too. you know what screw this i'm switching to boost mobile $50 unlimited where i can text and talk as much as i want.Sure their phones are lame but at least i won't get over charged...

No way to verify the $/minutes used.

I do not know if it was intentional by T-mobile to hide the way they charge pre-paid customers.

Don't they know it is "basic" to provide consumption details to customers who pay them $$$???

I paid a lot of money for my T- Mobile that I had been saving for a long time. It does not work and the process of setting up is awful. I lost A LOT OF MONEY.

Thought Net 10 was the way to go but reviews on all plans, including t-mobile, seem to be frought with service problems.

Beware of the T-Mobile prepaid plan. One month they had me using 220 minutes and the next, 700 minutes, when my calling habits didn't change much. You can't go online to see a call list with accompanying prepaid minutes used, so you can't verify the amount of minutes they say you used. And they aren't willing to email you a list. So I have changed to one of their post-paid plans so I can go online to verify my minutes used. Totally, I spent over 4 hours on the phone today with T-mobile people trying to work things out. I seem to be stuck with T-mobile because it's one of the few carriers that will work with my super cameraphone that I bought privately. Also, I have had loud echo problems with some calls that I've made through their system. The only positive thing I can say is that I was able to talk to a real person relatively quickly. Several of the reps, though, were less than stellar.

Can you just use your existing cellphone

i was satisfied till i read some reviews. also a question how do you open an account on line which is free.

Tmobile sidekick pre paid + iphone = GOLD

I have a Sidekick ID with the $1 a day plan. My two complaints are not being able to answer my phone calls, It's a real bummer that I have to ignore all incoming calls, and that I can only get the pricey ringtones available through the phone itself. But I love the internet access, AIM, unlimited texting, and qwerty keyboard. If anyone knows how I could get a good deal on calls, lemme know? Kaythanks :)

Last July I got a T-Mobile prepaid phone with $10 on it. I added $100 so it would be good for a year. Well, in April I tried to use the phone and I had No service.
I called CS and was told they had no information on the account because it was closed. I told them it shouldnt be closed I had till july 09 and showed them the receipts.
I was transfered from one Hold to another till they hung up on me! This happened twice and took about 45 minutes each time.
The part that gets me is that I had the better part of the $110 still on the phone and I lost my "212" number.
I dont know who to call on this.

They are CHEATING!! I am stingy and keep track of the minutes, but they keep disappearing mysteriously.

I am often even charged for the toll-free calls! The only way to get it reverted is to call them up immediately (and bear the long customer call process) - of course you will do that IF you realize that you've been charged for it- which you won't know! It's a wonderful catch 22.

If you are still stuck with tmobile, make sure you charge it with small balances so that you know how much it is eating up, and keep checking the balance frequently. You'll still end up spending hours with the customer service, but it's your lot then.

I regret that they have swindled me for at least a couple of hundred dollars in the last 6 months- and there's no way to know. DAMN.

I have been a TM prepaid customer since 2004 when customer service (CS) was located within the U.S. and they were very helpful. This plan still works great for me, but I recently had to contact CS and was connected to a rep in the Philippines who didn’t even understand how to operate or correct the simplest phone problems...so yes, there does appear to be a CS problem and a big part of the problem is economy related...many businesses are doing badly & laying off workers & "out sourcing" worldwide including TM...

As the previous posters suggested, try going to T-Mobile sites, their forums & other forums such as "mobiledia" for help.

The BBB also gives TM an "F" rating for the corporate office located at 12920 SE 38th Street, Bellevue, WA 98006. Customers can also file a complaint there.

Prepaid customer service is absolutely horrible. For over a month now I have been trying to have my phone replaced by them.

i think tmobile is great!my mom and dad hasn't experienced any difficulty with their phones! it is everything i want in a phone company, well next to at&t

0 Stars!!!!!!
T-mobile sucks. I have been with them for way too long, and CAN NOT WAIT for the day I get away from them one and for all. Just waiting on my new phone from my new provider. 0 stars for customer service. 0 starts for the p.o.s phones. 0 stars for the site. Its only a shame that to post a comment you have to give them even 1 star. They don’t deserve it. Nothing but issues after issue. After more then one phone that doesn’t work properly, if at all, many many hours wasted on the phone (MY LAND LINE) with "customer service", and still nothing but empty promises, I’m done. Period. If any one out there is thinking of going to T-Mobile, I strongly urge you to think about it.. HARD!! Trust me, it’s not worth it. unless you are into being treated like crap, poor service, lies, empty promises, never knowing from one call to the next if you are going to even get the call, and just generally being pissed all the time about something as minor as your phone company… then by all means, T-mobile is for you.

I have tried 4 different times to call them and ask some questions. I have held for 26, 17, 24 and 28 minutes over two days and still have not talked to someone. I just hung up each time after holding soooooo long.

Customer service is horrible -- endless run arounds, no one keeps track of service tages, no one can solve even simple problems. A $100 prepaid card, used for only 3 short calls, mysteriously vanished after about 90 days, although it was supposed to be good for a whole year. Feels like a scam operation.

I have had tmobile service for 6 years. I have never experienced any problems, and as far as international calls, you can use a calling card, I use one every week to call my family in another country and it is only part of your minutes, so you should make sure you use your card right an not directly dial from handset. Most people who complain, usually have problems paying their bill or are looking for credits, and when told valid they look for anything to complain about.

My dad bought a prepaid card to use in the U.S. and he has several unused minutes. He often travels abroad for few months. Each time when he comes back to the U.S., ALL his unused minutes are GONE!! I called customer service and they said that he used the minutes, which was not true since he was abroad and did not use it.

aiight so iv had tmobile prepaid since like 05 when it first came out, i have had maybe 3 problems that i had to get loud with the kids working at the call center...but never had any problem with my number or them trying to overcharge me..so i just got this v3 phone off ebay, dropped in from china, well its unlocked but u cant get tzones or picture messages from it...well after a couple calls i finally made it to tech support and he fixed everything right over the phone, the only good expericnce iv had with tech support, but overall tmobile prepaid is ok, yea ok..its not gonna be top notch service, i mean they aint gonna have geek sqaud at yo house and hold and feed you...its prepaid ppl...your lucky they even got a number for u to call and complain...

Prepaid service is a bad joke. Those "gold rewards" for spending a minimal amount isn't always honored. I opened the account in 2006. By 2007, I was a "gold" member so refills were supposed to last 1 year, which it did in 2007. In 2008, however, the refill did not last till 2009. I don't get a signal at the house so I didn't realize there was a problem till a friend told me a stranger answered my #. Apparently my refill in 2008 expired prematurely, the account was declared inactive and the number reassigned. Worse-I had actually refilled the # via the internet in 2009. So, after many hours of talking to customer service (English not their first language) and supervisors-all they could tell me was the number was reassigned and my old records were no longer available. Their offer: spend more money to activate a new T-mobile account and I can get the most recent refill transferred-but it will only last 90 days instead of a year. I seriously doubt it's worth the extra expense. T-mobile would surely screw up something else.

I had T-mobile flex pay for several months. i loved it. i dont talk to very many different people on the phone usually, so the myFaves is an awesome feature. i had a sidekick ii and only paid $55 a month for the 300min/unltd text/data package. the only problem i ever had with my service was when i first activated to service. i didnt put unltd texting on the phone till about 2 weeks after i activated it and it didnt hit my plan for a couple days. i called every time i got low on the texts that i did get on my plan and they would add btwn 500-1000 texts to hold me over till it finally hit my account. i did this probably 5 or 6 different times and it was no issue. customer service was awesome (which i was SHOCKED to find). the only reason i dont have the flex pay any more is because im outside the service area. but i will be moving back into the service area and will DEFINITELY reactivate my service.

I swictched from t mobile to virgin moble and saved a ton of money, get anytime minutes for 5 cents, should have switched a long time ago.

I've had T-Mobile Prepaid since 2001 & I love it. I currently have the $1 a day plan, I can make unlimited calls from 7pm - 7am, unlimited calls to other T-Mobile customers & that's ONLY on the days I use the phone. Not bad if you ask me. I also have the Prepaid Sidekick service, so if I want to text, IM, email or just browse the web, I'll use that, this way my balance can remain even on my other phone. No bills, no contracts...love it!!!

I agree completely with ZZ. "No stars or a minus for T-Mobile's customer service (but even a minus is still better than Sprint)...they seem to just be able to read their computer screen and not be able to think or solve problems...they just keep repeating the same thing over and over"

They are very affable and seem to try but obviously are poorly trained. That's compounded by a clearly deficient computer knowledge base.

I get a different answer from each agent I talk with; ask to speak to a supervisor and I get stonewalled; once when I insisted on talking with a supervisor they suddenly found a resolution but it never happened and when I called back to find out the reason why, there was no record of that conversation or my call; during certain times, rather than providing a message admitting that agents are not available or their system is down, they will add to the frustration by wasting your time by programming their menu in a loop or sending you to the wrong place -- making you think you selected the wrong option.

But the main reason I will never get another T-Mobile pre-paid plan is they provide absolutely no statement or accounting of what I'm being charged for. I tried manually keeping track of the minutes and number of phone calls placed and received and comparing it to my balance on a daily basis but they always end up charging more than I think they should and there is absolutely no way to get a report or an explanation of the differences. You're supposed to just trust them.

Pros: Seems to be the best price around, especially if you buy $100 at a time (or a discounted $100 card). I usually get through $200 per year, and granted, I don't use it that much, but $200/year seems reasonable. That's about $15/month. My wife has a contract with another company, and that's what she prefers, even though it's $35/month for 300 minutes, of which she uses about 20 minutes per month. But hey, she's paying for it herself.

I've been with Tmobile Prepaid for at least 5 years and have always liked it a lot. Reception is good everywhere I've been so far. I brought my own phone to Tmobile, so I wasn't stuck with their Nokias or anything.

Con: Customer Service. Although I've had very few issues, for example, I couldn't read news through Tzones for a couple months, when I call, I get no help. I find that no matter how many different ways I explain the problem, they are so unfamiliar with their own plans and features, it's impossible to get a straight answer.

But as far as a deal, I love it. I get more help from forums online that from Tmobile themselves.

Oh, and to the poster who complained about $1.10 for 10 cents...the pay by the day is $1.00 per day you use it, and you are charged 10 cents for any fractional minutes used. So, your one call for 10 seconds incurred a $1.00/day usage, plus 10 cents for the part-minute. If you'd called again the same day, you wouldn't pay the $1 again, just the 10 cents per minute.

I love these people. Good Customer service, nice phone (razr v3), and in some cases, cheaper than tracfone. (A whole lot better in terms of customer sevice and selection of good phones).

I ahve had the prepaid plan for nearly one year. My wife and I don't make many calls and the 1000 min (for each of us) has lasted the whole year. Reception has been good in Phoenix, AZ. The phones available currently for low price like the Nokia 1680 are decent phones, but because we are prepaid we cannot make use of 3rd party online phonebook managers like Zyb or Mobyko. T-mobile has its own version but it's not well desinged (no export function if you leave T-mob).

T-Mobile is extremely limited in its networks and is not a reliable service at all. I couldn't even get reception in place like Los Angeles and Las Vegas. Their customer service also leaves a great deal to be desired if not outright dangerous. While ordering the prepaid phone I was transfered to various centers where people in foreign accents were at one point insisting on having my social security number.

I’ve had my prepaid phone & plan for at least 3 years. It is working so good for me that I plan to upgrade my phone from the one I originally purchased (Nokia 6030) to one with a camera and better speakerphone.

Back then, it was easy to reach a knowledgeable Customer Service Rep (CSR) to activate my phone and show me the basics of using my phone but from the complaints I am reading on this site I see there is now a problem with reaching CS, stolen minutes etc. I can only guess that TM is having layoffs of their seasoned workforce like many businesses are. As of this month (Mar 2009) the U.S. is in a full recession and is getting worse by the day!!!

I only had one (1) phone problem, and it was corrected immediately. I was receiving phone calls from an unknown source, but a TM rep guided me through the steps to block the calls, from my online TM account. So go online and open a free account. Once inside your account, there are directions to block these unwanted calls, monitor your minutes and view all types of help for your phone. There is a lot to read, but it is worth it because the more you know the less frustration you will have in trying to contact CS.

I only use my phone for urgent matters (no texting), and thus it is easy to keep track of my minutes and TM has not stolen any...And because I periodically read the information on TM’s site & in my online account, I seldom have to contact CS.

And finally, I never pay full price for refill minutes. My gold card (1000 minutes) was purchased on eBay for $89. Make certain you check all sellers thoroughly as there are a lot of scams being perpetrated on many internet shopping sites.

I hate the prepaid service with a passion.. That's all.

I bought a prepaid phone from TMobile and I am very disappointed by the service!!! I bought the plan, and then called to another US number that provides international calling services. I called the number then connected to another number in Europe. Basically T mobile should charge me only for connecting to that US number and another company has to charge me for the international call. However, somehow T mobile charges me for international calls although they did not provide that service. Customer service just told me in their system my call appears as international. This is a stupid situation. Imagine you buy a prepaid international calling card from Wal-Mart and then call to toll free number to make international call. T mobile charges for calling the toll free number and also charges the international call according to their rates, although they did not provide that service to me. Customer service told me that they do not support prepaid cards and it is written in the contract conditions. I could not find anything about it in the contract. In any case, TMobile does not have right to charge me for the service that you did not provide!!!

T-Mobile Straight Dey Sidekick prepaid plan is da plan um currently using cuz all i do is text. they only take a dollar a day so im straight
I think homegurl trippin she payin 100.00 for 1,000 mins when she could pay 100 dollars a month for unlimited everything.
Or 35.00 from metro pcs ......think about it

Everytime I called in, my blood pressure rises up to the ceiling. The front phone service people were so unknowledgeable, unbelivable unknowledgeable.

I did a quick search and looked through their site before I called in, I know more than what they know. I don't know if they keep hiring high school people to do the job and pissed customers off.

The post-paid or regular plan customer service is however different like day and night. They were professional and very well educated on their product.

Tmobile will definitely keep loosing people if they still keep those kids to answer the phone.

T-mobile sucks!
I bought a prepaid phone and actived two days ago, and still waiting for confirmation! I called the services three times, and they just asked me to wait! the first guy said 6 hours, 2nd one said 24hours... and the 3rd guy said, after two days, said need another 12 hours.... If there is an option for no stars, I will select it for them! Are they doing their jobs?

This service deserves no stars!!! I had the Pay by the Day plan. I talked for about 10 seconds on my Nokia 1680, and they deducted $1.10! Now, whats up with that? T-Mobile needs a reality check.

I have had my phone for 4 years and have bought one for my son and one for a friend all work great all have the same plan. I am not sure what prepaid plan some of the reviewers have but mine is 10 cents a min. because I crossed the 150 minute threshold. I have never had a problem, minutes are deducted legitimatly. I don't buy cards I use the phone feature of *add or the tzone account feature and use my debit card. Never ever a problem with any of the phones. My minutes are good for a year! I love my T-Mobile service. Make sure you have the basic minutes plan any of those daily charge are not worth it no matter how little you use the phone. Just be carefully going into any establishment where the people work on commission they will try to sell you plans that will make the most money...smart business but not smart for you. Basic pay for minutes only and you will be fine! Don't buy phone cards unless they are sealed/wrapped people can steal the numbers and codes and then when you buy it/activate it they use them before you do. Take it from a retailer that knows about this scam. Use a debit card or credit card!

Nice selection of phones, but calls can be expensive. I also wish they had mobile web for non-Sidekick phones...

Astonishing how lousy T-Mobil prepaid is given the reviews on this site. Either the rest of the prepaid plans must be even worse, or this site is rigged. T-Mobil's website goes out of its way to be hard to navigate, and gives almost no info about the account except how many $ you have left. No way to make sure they're not dinging you incorrectly, which from the rest of my experience I have not doubt they are. The rebate that was (supposedly) offered with the Nokia 2610 I bought (a whole 'nother review about what a piece of junk THAT is) required me to call customer disservice to get my 'billing account number' for the rebate form which is mysteriously not my mobil number and does not appear anywhere on the website. That took 20 minutes and three different CSR's to figure out where to find it, so right there, most customers would have given up. But I don't give in easily so I completed the rebate form, made copies of everything (of course) and sent it in. Four weeks later the first denial- I didn't send in the correct UPC. Since there are four on the package, and nowhere on the rebate form does it specify which one is correct, I chose the most likely one since I wanted to keep track of the ESN, version # etc from the rest of the label. Wrong. So I sent them the whole rest of the label with the other three barcodes. Wait 4 weeks. Rejected. My account was not 'activated in the correct selling point'. I DON'T HAVE ANY IDEA WHAT THAT EVEN MEANS! So another call to T-Mobil disservice, another 20 minutes on hold, then a (for once) pleasant person comes on, spends ten minutes checking my information and determines it must have been a 'processing error' and he would submit it again. If they reject it again, I should call in and THEN, ON MY FIFTH TRY, they will manually override the system. Why can't they do it right now, since he just verified all my information? 'Only a supervisor can do that'. Fine. Let me talk to a supervisor. You all know the rest; 20 minutes on hold then disconnected. Again, given the high rating given to T-Mobil by this site, I doubt this review will ever see the light of day, but I had to do my part to INSIST that mobil carriers start treating their CUSTOMERS like human beings, not cattle.

T-Mobile has, by far, the WORST customer service!! I have a monthly plan and a pre-paid for my kids. Their okay with customers that pay monthly, but they treat their pre-paid customers like second class citizens. I will NEVER EVER EVER use T-Mobile for prepaid!!

Prepaid service customers are treated as 2nd class citizens. First, they would not let me choose a number. They gave me a number that had been recently assigned. I complained because I was getting plagued with calls that were not for me. They reassigned me a new number with the same identical results. It is virtually impossible to talk to anyone. My advice to anyone shopping for prepaid service: Don't take a chance on T-Mobile.

It's the worst service I have ever experience. Tried to refill online, but this was cancelled without notifying me. Tried to refill again via the phone. Cancelled again without notifying me. In the end, I had to call customer service for about an hour (including lots of waiting and about 6 transfers).

T-Mobile is charging me for time that is supposed to be during the 'free' time on my pay as you go / $1 per day account. I just spent 1 hour & 35 minutes with 'cust. service.' They opened a ticket - big whoop. They are stealing from me! Anyone else? Check your balance daily!

They recycle a number too quickly. I got a prepaid phone about a month ago, and I get at leat 5 calls a day from "no number" and 2 from a obviously fake number. The larger problem is, whenever these calls are sent to voice mail, T-mobile deducts from your account balance. I keep this phone as emergency only, and put $10.00 at a time, so whenever I get hit, at a minimum of 33 cents are deducted from my account, and it does not take too many days to deplete my account.

I am also trying out at at&t gophone. There, I can check the incoming/outgoing call history, and how much each call is charged. SO far, I have not been charged for unanswered calls- although I was told I will be charged for.

I have more trust with at&t prepaid, but it is quite expensive. T-mobile seemed reasonable since $10.00 should have lasted 90 days, but I did not like the experience of unknown numbers eating up my minutes, so I don't think I'll go with them. I'll probably try Airvoice or O2 wireless, since they have a better rate, and I already have an unlocked phone. Servicewise, I don't think Airvoice or O2 can be any worse.

I won't even give them a star...I recieved my phone which didn't even work. I immediately called, and was advised to return phone, and they would send me another. After waiting two weeks for the other phone, which I never recieved. I called back, getting disconnected twice, and finally getting someone. They had no records of me period.. After waiting for fifteen minutes, the rep talked to the internet folks, and I appeared. I told them to credit my card, which is taking 30 days. With service like that...I'm a happy Net10 customer.........

After reading all the negative comments, I think I found out what the problem was; MOST PEOPLE DO NOT KNOW THAT CHARGES ARE BASED ON MINUTE BLOCK!!! If you make a call that takes 30 seconds long, you will still be charged ONE WHOLE MINUTE.

That is why it always look like you were overcharged.

Reading reviews will help you at some point, BUT reading the terms and conditions will help you a lot more.

I have no problem with T-Mobile so far. Yes the charges might be higher, but once you know the truth, and once you know what are your priorities when using mobile phone, then you'll know what best for you.

I have a sidekick2 and it is prepaid. I have had this phone for more than 3 years now. the prepaid service for sidekicks are reasonable unlimited texting,sendig and recieving e-mails, pictures, and unlimited access to the internet, phone calls are suppose to be 15 cent a minute but sometimes it seems they charge more. but since service is good i dont complain. i plan on trying there 1000 miutes this year.

I have a tmobile sidekick and its great...I text all the time use the internet and always use the instant messanger. the only thing that I wish was better about a prepaid sidekick is if you could get free tmobile to tmobile minutes and free night minutes..that stinks that you can't..I spent 300 dollars on this phone and get no free minutes

As of today (1-1-2009) our minutes are restored and all is well. It has been a long road but the people at customer service was very nice and finally got it all fixed.
We will stay with T-Mobile as the service is great and hopefully no more lost phones.

I love t-Mobile.Had them for 2 years,no problems (yet).
I have the prepay and am very satisfied with this plan.
I also have the Verizon $1.00 a day prepay
plan and to me, i prefer t-mobiles plan
because its a lot cheaper and makes better sense over Verizons a $1.00 a day call plan.
That dollar uses up about 10 minutes of future talk time,which sucks.
The only complaint i have over t-mobile
is that their phones are not hearing aid compatible.I wear 2 hearing aids,which is why i also have a Verizon prepay plan.
Verizon has the best hearing aid phones and easy to use phone menus software.
As for service,i recommend going to a t-mobile store instead of calling them,that way,the stores employees will fix any problems and take the Heat from the customers.
Verizon is the most expensive cell phone carrier,so their service is the best,you cant expect the same service from a cheaper carrier,but if all gos will,t-mobile is still the best deal around.
From my surfing around on the web for prepay carriers,it seems that ALL carriers dont care too much for prepay customers.
verizin has a special dept just for its prepay customers.

I am going through a terrible time with T-Mobile now, my husband lost his phone Sunday night. I called T-Mobile customer service after reading on the website about what to do about a lost or stolen prepaid phone. Call them tell , they will reserve the SIM card, set minutes to zero for 30 days. If you find the phone it will be restored or a new phone will be activated with the same number or a new number and your minutes that was on your account when your phone was reported lost.( No minutes were used, lost phone was never found.)

We had 1853 in minutes, a Gold Rewards customer, at the 10 cents a minute. So far after 5 calls to customer service we have 336 minutes,112.00 and calls are 33 cents a minute. I can't seem to get through to them about our minutes and about what they tell you they will do for you.

We have two phone, been with T-Mobile for 3 1/2 years, this is the first problem we have had and it could cost us almost 200.00 to do what they tell you to do and not be, honest on their part, to follow through on their own statement of responsibility.

I just got a NOKIA 2760 2 days ago, and to tell you guys, IT'S AWESOME! You can't beat the service and plans. I don't really talk a lot but I got the Pay By The Day plan and it's 10x better than the Pay As You Go Plan because for $1 dollar a day, (Only on days you use your phone) you get: Unlimited Nationwide calling to any T-Mobile number, Unlimited Night Minutes starting at 7:00PM ending at 7:00AM and to call any other number it's at a low rate of $0.10 per minute. On Pay As You Go of course, You get GOLDREWARDS (15% more minutes after a purchase of $100 in minute refills). I had AT&T GOPHONE previously an then Virgin Mobile. Both of them sucked. Since I live in Chicago, there should at least be 2 bars or more for signal strength. When I was in my house, I wanted to make a test call to my house phone and on both of them, there was no signal at all in the house.
With my T-Mobile phone, in my house I always got 5 signal bars. So basically, the previous services I had (Virgin Mobile, AT&T GOPHONE) were expensive, and had horrible signal.
I am a very first custumer of T-Mobile and I'll never switch to any other service.

I activated my phone and it is supposed to send you a text message with your number and telling you that you phone is fully activated. After 20 hours i still haven't received that text. Ive tried to re-activate my phone but it still isnt working. The machine you talk to when activating says my phone number is 'a'

I've had T-Mobile prepaid service for about 2 years and I love their service. I have service no matter where I am. Traveling remote places in Texas, New Mexico, CA, FL and even Cozumel, MX. I buy 1000 min for $100 and it last all year. My back up phone is Virgin Mobile. I use auto pay $15 every 3 months ($60 year). Nice to have a back up, but Virgin uses Sprint and the service is spotty.

MINUS 5 STARS for security and customer service,,,,Was ok until they shut it off,,3 hr later and a trip the branch found my number,pin,sim number didn't exist..the branch spent over 1 1/2 hr on phone and finally got me a new number,,, $60 of time gone they finaly gave it to me,,,,3 WEEKS LATER !!!! ""BINGO"" no service no number no password,,,,instant replay,, constant lies about me changing number reporting stolen,turning off,, but then making calls after it was turned off,,,$62 in time gone,,,,,,people in the branch were great after 1 1/2 hrs and they just gave me a new # and some time,, customer service morons are real thick headed, THEY JUST DON"T UNDERSTAND,, if their system fails and your number/pasword gets hacked twice in 3 weeks you haven't done it that they have a problem,,,,I got the phone for emergency (can't trust them anymore) and traveling and hardley ever use it,, when the time is gone so am I

t-mo prepaid is ok.truth:all companies suck i say go for sprint in NY( not sure if they have prepaid) but sprint service has improved alot

Some of these negative comments are hilarious. Every company is going to charge you a full minute for a fractional part of a minute!

I've been using t-mobile for 4 years, and the customer service for the pre-paid is amazingly good. The pricing structure is very fair, and I love the way the use-by date jumps to a year after you've spent $100.

I wouldn't even think of using another carrier and strongly recommend them. I've had two numbers and 2 phones (Nokia and Samsung) and everything has gone fine.

Don't try porting your number. It is H-E-L-L!!! I called at least a dozen times and talked to guys with strong accents and they cannot even understand basic numbers. One time I have to repeat the same number 3 times before he can understand. Friendly, yes, but absolutely incompetent. When they tried to transfer me to the porting agent, I got cut off. I decided to forget porting and just accept my fate.

T-Mobile was absolutely frustrating to try to have a customer service assoc. answer questions about simple service problems. I also checked my account online to see fees that noone could explain. It seemed as though their own employees did not know the company's plans. I was placed on hold and passed from person to person for 1 solid hour before I gave up, hung up and cancelled the service. I have been with Verizon(prepaid)ever since and been VERY satisfied with every aspect of service! The plans are very reasonable and no hidden fees!

T-mobile services is great :) they have plenty of prepaid plans that is great. I have the sidekick plan and i love it i can text all day for just a buck a day and i can use the net.. get this you will love it.. if you like to text....a lot

Well, after reading all these reviews regarding cheating on prepaid minutes, I went to the Better Business Bureau website. T-Mobile has a rating of F, with over 23000 complaints in the last 3 years - and the vast majority are unresolved.

By comparison Virgin Mobile has about 1100 complaints over the same period and about 800 are resolved in some form. BBB gives Virgin a rating of 'unsatisfactory' I was ready to purchase a T-mobile prepaid phone and changed my mind. Thanks for this format

I have used this service for 4-5 years now. Overall I am very pleased. I only use my cellphone a few times a day, but I use it as much as I need to, and never feel like I couldn't talk as long as I wanted to. Coverage is not as good as Verizon, but is adequate. I refill with $100 cards, which give me 1000 minutes, which lasts me about half a year. Perhaps $16/month including all fees, etc. Data is unavailable apart from a small amount thru t-zones. This is far better value than monthly for me. I'm a physician and earn big bugs, but I'm just too cheap to get a monthly plan with all those fees added on. I just cannot understand why most people don't use t-mobile prepaid.

Enjoy using T-M's prepaid with only a few major difficulties.
1) Where I live, Marin County, CA, coverage is sparse.
2) Cannot block spam calls which are received even if reported to the do-not-call list.
3) Customer service, although very polite frequently leave much to be desired, and really don't know the facts. For instance, I had invested $95 and put in $10 more to cross the $100 mark, and lo and behold my cost per minute increased to I think it was 20¢/minute. Had to go through 3 people before it was set straight. (They insisted I would now get the $10 rate, not the $100 rate)
4) Not using Sidekick, hence no internet access.
5) A few months ago attempted to learn about FlexPlan, but no one had info! perhaps better now, I'll check one of these days, because it allows internet which I would primarily use for overseas phone calls.
6) No T-M phone office within many miles and all selling their service here knows almost zero.
Now what's good about it:
1) Previously had ATT postpaid and with the limited number of calls the cost was 20¢/min. It's now 10¢ and expires in a year from last payment.
2) I frequently leave the country for a month and ATT has no vacation policy for postpaid. T-M does allow 1 vacation leave a year for up to 90 days -- and will not be charged the monthly during that time.
3) Voice connections are almost always clear and strong.

Most people say T-mobile has horrible customer service. Well if you are patient then it won't seem so horrible. They try do everything they can to help you. With T-mobile you can have a lot more minutes then other prepaid services.

I tried to purchase minutes with a credit card online over 5 times! Each time they said that it did not go through because they called my home phone and they did not work. Each time I sat with my phone beside me for hours and no luck. I ended up going to target and buying a refill card but that was a painfull process

I was content with T mobile. Sept. 1/08 suddenly lost signal in my area (20 miles away); now my number has been de-activated with 900+ min. and 7 month bal. What happened? I've spent 2 hrs. trying to get help and so far it is a waste of time and energy.Out of 5 reps. one almost solved the problem, then i was disconnected!

account balance goes from $8 to $0 in one day and you can't check your own account history. Callers are unable to leave voicemail, and you don't get notified. Not even that you've missed a call. Customer service is NOT the same on the prepaid plans as on the monthly pay plans. T-Mobile really does not want people to use this plan.

As for customer service, no stars or a minus,, they seem to try but the broken English and failure to understand what your saying,, gets real old,,they just don't get it !!! it is almost identical to my experience with Dell customer service people, they seem to just be able to read their computer screen and not be able to think or solve problems,they just keep repeating the same thing over and over, It all started when they shut my phone off, when I called my number was not recognized as a number in their system,,,I got a different # off web and explained,, so they transfered me to same place again, still couldn't thru ,called back, hold,, they tried to do the same thing again,DUH! people the number is no good,,,,finally got some one who listened,,, my phone number was not in their system,,the sim card number was not either,resolving is useless on phone,,gave up and went to T Mobile store,,,rep spent about 1-1/2 hrs on phone trying to explain them my phone number was OK and I had the original sim card holder, I think they were telling him it was counterfit or ??, all were ligit as they had just texted me at the number on the last refill and it was still on my phone,,,then they said then it was shut off a month earlier,, then there was calls made after it was shut off, then it was reported stolen 3 weeks after it was shut off,and more calls made,,,finally they just gave me a new number and of course my $70 time was gone. now I had $12 time ,,,they just couldn't understand because all my info was apparently gone,and I guess they figured I was lying,I finally got a supervisor who offered $1.20,,,then $10,,,then 20,,then 30 and finally decieded to give me my $70 which he did not do,,,that night I called again and had to go thru same sick routine,,,I ended up again demanding they give me my credit,, NOW !!!,,,they finally did,,,,,I have found the best way to to deal with these people is first jut their full name, employee number and to be firm and aggressive and just keep asking for their supervisor or some who has authority to handle the problem,,total time wasted was about 5 hrs,,,,I was considering a regular plan but now I doubt it,,,the stock symbol for this company is DT which is DEUTSCHE TELE AG ADS,,,,T Mobile is the US operation

CUSTOMER SERVICE is bad ! I called the activation line and it was tranfering me (I guess) I heard music playing for a while, then it was slient. Then it disconnected me. Bad customer service.

They air this annoying message reminding you to refill whenever you're down to like 2 bucks. I check my balance everyday and I asked them to take it off and they refused. Pretty dumb customer service.

I use T-mobile from year 2001 from the day I wanted to have a cell phone. I never went to another service providor except moving from $19.99/m plan to $29.99/mo plan to prepaid plan. Prepaid is the best I had ever. I spend about $100 a year which is better than $400/year I used to pay.

I love t-mobile but i found out that net 10 is much cheaper as in that it's 5 cents a text instead of 10.

Been with T-Mobile's pre-paid calling plan for about a year and a half and am still using the "low tech" Samsumg C-225 phone that I originally bought. The phone itself is exactly what I need and I could care less about bells and whistles. The $100/1000 minute plan fits my calling habits to a tee, give or take a month or two. I can always go to Wal-Mart and pick up another refill card for $86-90 then I'm back in business for another year within minutes. On my year anniversary I nearly forgot to "refill" and my phone was disabled for a day or two with remaining credit minutes, I didn't want to lose them or the phone number so I called T-Mobile customer service and told them my dilemma. They told me to buy a $10 refill card and call them back when I had it in hand. Once I did they reactivated my account and rolled over my remaining minutes. Now THAT'S service! My wife's Verizon contract will be ending this December and she's been so impressed with my phone and T-Mobile service she's going to do the same as I and save a couple hundred a year. We live in a rural area of Western Pennsylvania in a valley and T-Mobile's signal is about 40-50% with no dropped calls or issues whatsoever. I've traveled up and down the East coast and never encountered lack of service. I wish I could say the same for Verizon. A recent trip to Orlando rendered my wife's Verizon phone useless for the week, but my trusty ole' Samsung & T-Mobile worked like a charm everywhere we went. as long as I keep getting this kind of service and value, I will never switch to any other carrier.

it alright. the pay-by-the-day works good cause all of my friends are t-mobile. it gets annoying having to refill. would be better if it offered unlimted texting for prepaid besides for the sidekick.

i'm just a kid, and if anyone else is you know that you don't ever get service anywhere near school. at least that is the way it is for me. i need better service. and i am trying to find a new company. if your a kid and want to use your phone at school, don't get t-mobile.

Prepaid plan is a great deal but also the epitome of " you get what you pay for" do not expect any help from customer service if you have phone or coverage issues. Price is great when buying 1000 minutes but issues with coverage and customer service (or lack of)

I just bought my samsung sim from att, its a prepaid phone. this phone is amazing text,call,voice mail,and msn.
its almost like its a regular cell phone from att, and you also get roll over minutes which means you won't lose your unused minutes unlike other prepaid phones from different companys. I love this phone like a brother that i never had.

11/5/08

I read the reviews before I got my mom, who was coming for a visit from abroad for about 2 months, a plan. I did notice that several people were claiming that T-mobile was "stealing" minutes but the majority of reviews were positive and my previous experience having a regular phone plan with T-mobile several years ago was good.
I got my mom a $50 card with 400 minutes thinking that this should be enough. The minutes were gone in less than a week. I was a bit surprised but I figured: ok, she talked on the phone a lot.
I went to the store to refill the minutes and the store clerk suggested that I get FlexPay My Faves plan, so she can call for free her favorite 5. I got 600 whenever minutes, free nights and weekends and Faves for $49.99 (plus taxes and surcharges, etc. - $66.71 all together). I figured that this should hold my mom.
A few days later (including a weekend), i checked the balance and to my shock saw that 143 whenever minutes have been used up. Plus there were 39 My faves "free minutes", all together: 182 minutes. Now, my phones has a registry and according to this registry there were 107 minutes used total. The majority of calls were to the Faves.
I called the customer service the first time around 11 pm ET. I have to echo others reviewers: it was the WORST customer service experience that I remember, even worse than Time Warner (and I hate those people with passion, but at least they are not trying to cheat you). For some bizarre reason, somebody at t-mobile came up with an idea that if you say the customer's name after every two words, that will somehow be pleasing to the customer - believe me, it is EXTREMELY annoying, especially when your complaint is not being addressed in any reasonable, making at least remote sense, way. By the time the customer service rep started telling me that my phone can not be used with My Faves (after their own store suggested this plan and set it up in the store), I lost patience and asked for a supervisor. The supervisor, of course, was "on another call." I was promised a call back within 30 minutes. I asked the rep what should I do if I don't receive this call. After assuring me that i WILL get a call, she said that I can call back and say that she is a liar.
As you can guess, I did NOT receive any calls within an hour. I called back and immediately asked for a supervisor, explaining briefly what happened. She rep asked me to give her 5 minutes to try to resolve my problem. I gave up, although it was already after midnight and I have to get up around 7 am. However, when she started reading my contract back to me, I almost lost it. Her supervisor was also "on another call." I told both reps that I will join other people online who talk about stolen minutes and customer service quality and will be writing to the BBB but I do need to get the problem resolved.
At 2 am (and I did explain to the first rep that i was on the East Coast), I received a call from the first rep's supervisor. She did make an attempt to explain what happened to my minutes: it was "due to engineering problems" that my minutes were not correctly credited to the Faves. Her explanation for more than 60 minutes discrepancy between the total number of minutes registered by my phone and T-mobile calculations was even worse - but at least she tried. She said that the calls are rounded up to the next minute (which would require at least 60 calls to accrue the extra 60 minutes. I didn't have any strength to fight at that point (around 2.30 am). She told me that 50 minutes would be credited back because they were supposed to be My Faves minutes and she gave me another 50 minutes for my pain and suffering(my words, not hers).
I couldn't deal with this issue anymore for a few days and I did get a land line, so my mom now makes most of her calls from that line.
Today I decided to review the minutes usage to make sure i actually got the credit and to make sure that nothing fishy is going on. The data I found on their site was for the first two days. I called customer service to find out if I can get this info some place else. I was told that i can NOT until the end of my billing cycle.
As I promised T-mobile, I AM spreading the word on the net. I will be writing to the BBB when I get more time and I am seriously considering writing to the DA to see if they can open an investigation into what appears to be blatant and brazen consumer fraud.

I was a T-Mobile Prepaid customer for a year. It was great. I had service everywhere, including the subway (I live in Boston) and rural New Hampshire. The only problem was a total lack of mobile web.

I have had T-Mobile Prepaid for about 3 years and have liked it. However, I recently had a breech of security on my service. Someone changed my PIN without my knowledge and used my minutes. They did this without having my phone in their possession. T-Mobile sent me a text msg but by the time I got the msg it was too late to do anything about it. No one can tell me how that happened. I'm still using T-Mobile but I am concerned this may happen again.

Every time I turn around it is time for me to reload. I can talk to someone for 3 minutes and $4 dollars will be gone off the phone. It was only intended for emergencies. I am not your typical telephone person. I just hate talking on the things, so for me to keep spending $10 dollars a week is crazy. I have to have a phone to ensure that my children can reach me at all times, but T mobile has me reluctant to pick up the phone because I know I will lose $4 dollars for one call.

Beware! Count your minutes and what you're being charged. I went to a store and bought the $100 for 1000 minutes plan, which expires after a year. The SIM card came free and I put it into my own PDA and it works fine. I had my Net10 phone number ported over within a day. The T-mobile plan was supposed to be 10 cents a minute, no matter what, no B.S., according the guy in the store, T-mobile's website, and the paperwork they gave me. I made a few calls and saw I was being charged 11 cents a minute, and also being charged whenever somebody DIDN'T answer the phone. So I called customer service who were friendly and helpful but when pressed for answer to WHY I was being over charged, finally admitted: "I don't know." She handed the problem to "the only person in this call center who has access to fix pre-paid accounts" and told me it would be handled within the hour. Six hours later I was still being overcharged, so I called customer service again, and the problem was finally fixed because I kept pressing and pressing, asking the customer service rep for her rep ID and a ticket number for my problem and just being diligent. They fixed it in the end, and it's working okay now but I don't feel I can trust this company now and am disappointed. I only switched to T-mobile because NET10 was doing something equally sneaky with my minutes and I can't use their SIMs in my own phones. I was hoping for no more dishonest bullshit and that's what I was faced with right-off-the-bat from T-mobile. I'll say this however, their customer service is way better than NET10 and the fact I can use their SIM in my own phone without having to buy one of theirs is a big plus. And 1000 minutes for $100 expiring in a year is a great deal. JUST MAKE SURE YOU'RE ACTUALLY GETTING THAT DEAL. DO SOME MATH THE FIRST DAY YOU USE YOUR PHONE AND CALL CUSTOMER SERVICE RIGHT AWAY AND BE VIGILANT.

This company has the worse customer service I have ever seen. If you need to speak with a manager to resolve an issue they never call you back. They also promised my service would be activated within 24 hrs, yet 7 days later I still have no service. Don't waste your time with them.

although the service is fine, certain shops demand $100 for registration. what a cheet!

i have had this service for a couple of year and i really like it

I have a question about the pay by the day plan...
with this plan can you pay with a refill card?

my parents are making me pay for my own phone, so i need refill cards.

so if anyone knows anything about thats please tell me asap, i need a phone.

thanks.

Your Refill Cards are a complete hassle !!
I have yet to get one that works the first time - I'm always assured by the person I buy it from that it's activated, then end up driving back to the store to get my money back after repeated trys. I always end up having to reload the card from a credit card. Waste of time !!

The service used to be fine but lately I have been having a very hard time getting soeone on the phone that can help.

i love T-Mobile.ive been with them since 2004.back in 2004 i was on prepaid because i was too young to get into a plan so once i turned 18 i went into a T-mobile store and got into a 1 year contract with T-mobile.i'm happy with them.by the way you could use any t-mobile phone with prepaid.honestly i think T-Mobile should boost there signal strenth because wwhen i'm in a stair well i get no service.or when i'm even in a elevator there's still no reception.Verizon is the best cell phone company but i would never switch T-mobile to go with them.with Verizon you get service everywere.

Great service,strong signal in most of metro Detroit,You can save money by buying the $100 refill card it includes 1000 minutes and minutes don`t expire for one year,you can buy the $100 refill at www.callingmart.com for a discount it is only $93 and you can use coupon code ca3p-1207 or 12offtmo1031 for additional discounts,you will end up paying $90.21 for the $100 card.

Some here have said try beating 12.50 a month...my Virgin mobile phone is about 5.83 a month...for 27 minutes plus I can earn up to 75 FREE minutes a month by watching 1 minute ads on their website. Oh yeah, the phone was FREE also by ordering it in their website! Killer deal! For me, $65 dollars for the year. Sign up for automatic $15 top ups on their website, choose .20 per minute pay as you go. And you're good!

I gave up my att contract for tmobile to go,and also I had a 20% discount. A 50 dollar card will last me 4 months.Tmobile to go is the best,if you dont talk much,a 100 dollar gets you 1000 minutes,thats alot of minutes t use as you wish,and take your time with them,up to a year.that is why I like tmobile to go.

Worst customer service department I've had to deal with in 50 years!

9/4/2008:

Loving T-mobile's pay as you go plan. I'm using a Motorola V195s which is a basic phone with loud ringers, bright screen, easy to use keypad, and picked it up on t-mobile.com for $29.99.

This deal came with a $10 airtime card, and a bonus $25 refill card and free shipping.

After activating the phone, I began receiving spam from 401. These spam texts are Gemini and Aries horoscope text messages and for the life of me I was unable to find out how to stop them. Sending STOP, CANCEL, END, etc didn' work.

So what I did, was go to MENU, MESSAGES, (clicked the Menu button), then went to INBOX SETUP, TEXT MSG SETUP, SERVICE CENTER NO., and deleted the last number of the listed number. This effectively disables messaging from being sent/received by my phone.

I found this tip out at mobiledia dot com, and it has worked for me so far.

The voice quality is slighty muffled compared to my Verizon's Chocolate 2, but for the price of the phone it's very usable.

I suggest that anyone considering a T-mobile prepaid, or any other prepaid phone, to pick up a package at a local retailer or online and use it for a week to see if it will fit your lifestyle and sync with your expectations.

Worst case scenario is that your out $40 bucks ($30 phone + $10 airtime).

I'M HAPPY TO HAVE SWITCHED!

Good luck to others - you'll be happy you saved some money.

I'm another $100 / 1000 minute a year customer, satisfied for 3 1/2 years. This was my first year of not using all 1000 minutes. Reading here has made me realize I could have gotten another full year of service with my remaining minutes, for only $10 (or is it $30). I just dropped voice service on my ATT DSL line, and am considering another T-Mobile phone, so I could keep one in the car, and one in the house.

I bought T-Mobile's prepaid plan for my mom and she LOVES it! She rarely uses her cell phone so prepaid plan works fine. Her Samsung phone works great too. Activation is easy and I can buy prepaid card almost everywhere. Yes, I understand the per minute rate is relatively expensive, but signing a two year contract for my mom will actually waste even more money in the long run. I highly recommend it!

I had Tmobile for some time. I have to say i was happy with it. the service was good and i didn`t have any problems with reception. I wish they had more minutes for the price but what can you do. I also put review of this service on yodaphone.com

8/27/08: @ David. You must have T-Mobile prepaid confused with AT&T Go Phone/Prepaid service. T-Mobile DOES NOT charge their customers for incoming calls that they do not answer. AT&T, however, does.

yeah, if you read the fine print you will find out that they charge the moment you press the talk button even if your call doesn't go through so you lose a minute every time you touch your phone. The minutes are rounded and they even charge you on incoming calls you don't answer! this is stealing! I made a mistake getting into this. Yep, I never heard anything like this in my life! It sucks, the plan looks great but this detail ruins it all, you will run out of your minutes very fast. How can you charge for calls that you don't even make or receive? Wow! they figure out everything just to suck your money out of your pocket! Vampires!

Excellent service and value. Reviewed prepaid plans at great length online and in consumer magazines and decided T-Mobile should be for me. Bought two prepaid phones and after ensuring the service worked well during first 2 weeks, bought two $100 cards (for $90 apiece online) to get 1000 mins for the next 1 year. Very good phone reception generally. Good phones too with nice clear bold numbers and bright screens. With economic use will end up paying about $8-9/mo. per phone vs. $42/mo per phone from VERIZON under a 2 year contract that includes limited text messaging which I never use anyway. T-Mobile has better reception and better connectivity in my area as well which is a pleasant surprise. So it's a fantastic deal and I shall stay with T-Mobile forever if this service continues with great rates. Strongly recommended!

I was paying a ridiculous amount of money for two cell phones for my husband and I. We don't really text and use less than one hour of talk time per month. This plan is perfect for us. The reception is great and you can't beat 10 cents a minute on a pay as you go plan.

I have been searching for the perfect cell phone plan for me for months. I recently found this site, and after reading all of these reviews, I'm confident that I will be very happy with my choice of T-Mobile. Thanks everyone!

I've had T-Mobile for 1 & 1/2 years now. I live in a remote area that doesn't get cell phone service, but it's nice to have a phone when I travel (which is infrequently). I don't think there is a more affordable plan for me. I bought $100 worth of minutes with my phone, plus two $10 refills after the first year. All my minutes carried over ... I still have 990 minutes! At $10 per refill card every 3 months, there just isn't a more affordable plan for me. Reception has been great compared to other services I've used, and dependable The cheap little phone I picked out has a lot of features, good sound and really holds a charge. Before T-Mobile I used Verizon, Cingular, TracPhone, AT&T and another service which I can't remember ... so I've used a lot of cell phone services - I know a little about cell phone services. In fact my first cell phone was one of the old "bag" phones (I go waaay back).

This company is rude, steals minutes and refuses to furnish any proof of minutes used. It sounds like a good deal till they rip you off and tell you tough.
I would avoid this company !!

Cannot ask better! I am a Canadian resident who visit time to time the USA. Instead using my Canadian cell phone in the USA because the charge to me up to 1.75$ per minute, I fill my prepaid T-Mobile phone with a 100$ prepaid card to have 1000 minutes to spend for a whole year.

Would give 0 stars if available. HORRIBLE customer service! Go with another company such as Net10 or AT&T. Don't waste your time and money with T-Mobile.

Working well so far. Easy set-up and activation. They offer a very basic phone (no camera, music, or other extras) which is exactly what I need.

One problem: the $10/30 minute cards seem to expire after 30 days, not 90. This was not clear on the promotional information online or in retail stores, and they claim all cards last 90 days. If you're keeping the phone for emergency use only, there's a big difference between $10 every three months and $25 every three months. Still one of the cheaper prepaid options, though.

I love my T-MOBILE Phone it works great and i save alot of money with there free nights .

I've been using T-mobile pay as you go plan for several years. It saves my family lots of money! T-Mobile rocks! I'm using it on my iphone!

Terrible customer service. Very long waits on hold and when you finally get someone they're idiots and couldn't answer my questions. Got switched around to different departments, on hold again for too long and get more idiots that don't know anything. How could this be?? I was so frustrated that I sent the phone kit back and I'm back with Tracfone.

I just got T-Mobile to go today. I just ordered a blackberry 7100t on ebay a few weeks ago. I ordered the standalone SIM card for $6.99. The shipping was free and to my surprise it was 2 day air mail. I called up the number from my landline. I think you can activate it online, but just in case I activated it via phone. It is all automated, I typed in a bunch of numbers and got finally hung up and about 3 minutes later I received a text message saying that my service is up and running. I have had Virgin Mobile since 2004 and I am still going to use them for my backup phone. Whenever I went down the street to the grocery store, I got horrible reception. I just went down there tonight and I got 5/5 bars in the store. I think T-Mobile is going to be a keeper.

I originally went into a T-Mobile store and purchased an activation kit for prepaid. I already had my own phone so all I needed was the sim card. It came with 10 minutes on the card from the store already. The problem I had is talking with customer service trying to add minutes to my phone from my own credit card. The first representative demanded to know all my personal information including full name, date of birth, social security number, verified address, billing address on credit card, cv2code, even asked me past questions only available on my credit report such as which county have you owned a home, etc. And last but not least, then she wanted to call my bank to verify I am the actual card holder! OMG! So I gave her the number on the back of the card, the phone number is to my bank, however it is a credit union and is closed on Sundays (which is today). She came back on the line and said she couldn't take my payment to purchase 1000 minutes for $100 because she couldn't reach anyone at my bank due to it being closed. I absolutely could not believe what I was hearing. I provided everything she asked for, I had the credit card right in front of me and she still REFUSED to take a payment for minutes. After demanding a manager, she returned with her "supervisor" I told her I wanted a manager to talk with and she disconnected the phone call on me. I called back, talked to another customer service rep who told me she could take care of my problem, that she would be happy to add the minutes, etc. Then later returned to the phone and saying I can go to a T-mobile store or an authorized center that sells refill cards and I can buy one there. So she COULD NOT help me as she said. This is ridiculous! Needless to say I stubled upon this site while looking for another provider. Stay away from T-Mobile!

@ Brian: Do you know about the $1.00 a day plan TM has? If you switch to the $1.00 a day plan, you can talk to your family members for free. The $1 a day plan includes free mobile-to-mobile to other TM customers, free nights (7pm-6:59am) and all your other calls are 10 cents a minute. You're charged $1 ONLY on the days you use your phone. My family and I have TM prepay service, too, and we're all on the $1 a day plan. We get to talk to each other for free and since most of our friends get their wireless service from TM, we get to talk to our friends for free, too. It's great. I love TM.

I had T-Mobile for about a year and left in 2007 for better calling rates. I had a Sidekick II and used it for probably 90% texting, IMing, web browsing, and email all for $1 every calendar day. Customer service has always been great and signal was pretty good, too. For what I used it for, it was fantastic. I ended up needing better talking rates and switched to Virgin Mobile after them. The phone was excellent. Prepaid Sidekicks are great for those who do a lot of texting, IMing, emailing, and web browsing but little talking (15 cents a minute)(FlexPay without a contract is also a great deal for those who don't want contracts or have poor credit).

Their website advertises a T-Mobile Activation kit for $6.99. You can place the order, fill in the info, provide you credit card info ,but then, T-Mobile will not sell you the SIM card. You simply are entered into a telephone solicitor/marketing department data base and are constantly harassed with efforts to up sell. Stay away from companies that offer something that they will not sell just to get your name in their marketing database!

I've been with T-Mobile for 3 years now and love not having to be bound to some two year agreement!! The minute time is reasonable for the price of the refill card and I still get to talk on a sleek and sexy Dolce & Gabbana Razr..Beats the hell out of Virgin Mobile with their cheap @$$ ugly phones and bootleg coverage!!!! T-Mobile Rox!!!!!!!!!!!!!!!!!!!!

I'd give 10 stars for my plan if they had it. For light to medium call usage this is by far the best plan out there if you get adaquate reception in your area. The facts are $100 gets you 1000 rollover minutes [Extra 15%] & puts you on the Gold rewards plan which allows you to buy as little as $25 the next year & add minutes left over from the 1000. These minutes are then good for another entire year if you don't use them up & you obviously can add more money [minutes] at any time. Customer service is excellent & reps are very considerate & responsive. For ocassional to light usage or emergency phone this is by far the best deal & a no brainer. The plan cost me $25 bucks for an entire year this year so far & I still have 600 minutes left on my phone! Even if I had to add another 2000 minutes [15% discount] i'd still cost far less then most pre-paid & other plans out there.

been with tmobile 2years,who would have any other prepay! on this site to buy my wife her phone,great service in kentucky always tmobil

I have the sidekick $1.00 a day plan and am relatively satisfied with it . Get unlimited wed browesing text message and email. Plus 15.cent a min for voice.you can get cheaper data with att go phone but that's without voice. And tmo cs is much better. But tmo should expand their data plans to other phones besides the sidekicks. But overall a good service.

I used to like t mobile and have been a pay as you go customer for over 3 years, but I have over 770 minutes left on my plan, the phone needs to be re loaded within 2 days or I'll loose them all, and my number is not being recognized and I can not refill online or over the phone, even though it is still active and I can call the phone from my other t mobile paid plan;(

I am using T-Mobile pre-paid service for last 4 years and love it. I took another pre-paid phone couple of years ago, for my wife. I added $100/- card for each of them in the beginning, and add $10/- a year to extent unused minutes. As I use cellphone sparingly, it is best and cheaper cell phone service I can have. I use my SIM card in an unlocked cell phone.

I enjoy the service. No problems whatsoever. A customer for 3-years and bought a second pre-paid phone. The best deal is to get the $100 dollar card right from the get-go. I have average the $100 dollar a year. Yay better than a contract at $40 or so dollars a month. I do not use cellular that much to justify a contract deal. I know some others maximize their service. Again, for my needs T-Mobile is the best.

"C-Slim" stated this above, but it should be said again. Check out the coverage maps for prepaid service and notice if your area or an area you will be traveling to is an 850MHz zone. These are NOT covered by the prepaid service.

The way they word things is a little tricky. If you check the "Extended Coverage for Prepaid and FlexPay FAQs" page it will tell you that "850MHz roaming allows T-Mobile customers to access roaming service in areas that previously were not accessible." They fail to mention that this is only for postpaid service and NOT for prepaid.

If you look at the regular "Extended Coverage FAQs" (accessible from a link in the page for the regular "Personal Coverage Check) it will explain further. "850MHz roaming allows T-Mobile postpaid customers to access roaming service in areas that previously were not accessible. Currently 850MHz roaming is not available for T-Mobile Prepaid customers."

This means that my house in Midcoast Maine, as well as many other areas nationwide that seem to be covered by T-Mobile upon first glance, are indeed not available if you take the prepaid route. You have to remember that these companies are out to make money. You have to be very careful not to let them trick you into spending too much money, signing up for a service that doesn't fit your needs, etc.

I TXT all the time, I TXT way more than i call and its rediculous!! its 10cents to send and 5 to recive...plus their prepaid phones are really crappy..

I have several T-Mobile ToGo phones. I use them as glove box phones, for when I forget my main phone. The coverage is good, I enjoy being able to use free T-Zones and for a limited use phone, I don't know of a better deal. T-Mobile now offers 3 months of service for just $10 from the start, so you can keep a phone active for as little as $40/year and then just $10/year, after you have spent a total of $100.

I've been using T-Mobile for over a year. The information given above for the Gold Rewards is somewhat misleading. You become enrolled in this program when then TOTAL amount spent on minutes is $100. You don't have to buy the $100 card. If you buy one $10 card a month, after ten months you'll be enrolled. (Actually sooner, since the time you get when you buy the phone is also credited toward the $100 total)
Signal strength is as good as any I've tried. I don't travel much, so coverage area isn't a factor for me, but the maps they show seem competitive.
The only thing I don't care for is the selection and price of the phones available. Oh sure, they're able to take ANY of their phones and make it a "To Go" phone - but you have to pay 100% of the retail price for it. The phones that monthly contract subscribers pay $79 for will cost a To Go customer $200 and up (and up, and up). I switched to AT&T just because they had a better and cheaper phone I could use. Their plan is almost as inexpensive, but I'm going to miss the one year expiration date though. I barely make over $100 worth of calls a year. :)

I love my T-mobile service. I bought a Gold card last year and got 1000 minutes for 1 year service. I use my phone approximately 75-150 minutes a month. This gives me a a year of service for less than $10.00 a month. I think that this is a great way to go without having to be on a comitted plan.

Awesome service! Their $1/day plan gives me unlimited 7pm nights and unlimited mobile to mobile

I HAVE T MOBILE IN WISCONSIN AND HAVE NEVER HAD SUCH POOR RECEPTION ON A CELLPHONE IN MY LIFE. trachphone works fine.

I have checked in on all T-Mobile Phones Even The Prepaid phones and here is the scoop! if you have regular monthly service and just need a quick phone at a low cost(to avoid contracts) just pick up a prepaid phone(if the model is right for you)then just swap your SIM card and your good to go! so as far as I reviewed T-Mobile is quite FLEXible on their phones and not so restrictive

I am very disappointed with T-mobile's Pay by the Day prepaid plan. Only two weeks after I got my phone, I have been stolen 30 minutes from my account. They paid me back eventually. But they lost my trust!
The phone is for emergency only. During the two weeks after I got the phone, I haven't made any call except setting up my voicemail. But they claimed I made a call on a certain day but refused to give me the phone number. And I was told it is too late to dispute it becasue it happened a week ago. All I can say is the customer service is VERY POOR!

T-mobile's pay-as-you-go plan is the best choice for me. $100 gets me 1000 minutes and a year of service. I use my phone about three hours a month and this plan saves me over $200/yr over a post-paid (monthly) plan. I like the straightforward pricing and hope T-mobile doesn't abandon this offering in favor of a pay-per-day plan only.
Also, you can find some decent phones discounted on their website. I can refill online with my debit card and customer service is very helpful.

Its great as long as you dont actually have to make a call. The coverage sucks here in the northeast. I had better coverage with my old Trac-fone!!!I just hope that when i have an emergency, (thats why i have a cell phone),that im within a hundred yards of a tower.Otherwise i might as well send up a flare.

I like the new plan that they have now with free m2m and free nights it works out great for me .

@ Dee: Yes, with T-Mobile you get free mobile-to-mobile AND free nights that start at 7PM and end at 6:59 AM. I'm not sure if you get free nights with AT&T.

Wow!!! I've just visited T-Mobile's website and guess what? T-Mobile has a NEW "Pay By the Day" prepaid plan. Just pay a $1.00 a day (only on days that you use your phone) and you'll get free mobile-to-mobile, free nights (7pm-7am) and all other calls for 10 cents a minute. I immediately called TM's prepaid customer service so that I could switch my plan but the csr I spoked to was shocked to hear that I knew about the plan. He told me that the Pay By the Day plan will not become available until mid-May. He said that there will be commercials on tv advertising the new plan some time next week. When I told him that the plan is already being advertised on T-Mobile's website, he was shocked about that too. He said he doesn't know why it's already being advertised when it won't become available until the middle of May. Well, I wasn't sure if he knew what he was talking about so I logged into my TM prepaid account online and switched my plan myself. Now, I only pay $1.00 a day for free nights, free m2m and all of my other calls are just 10 cents a minute. I'm going to save so much money on this plan. Who needs Verizon's expensive Inpulse prepaid when you have T-Mobile? Right?(lol) I guess TM really does listen to their customers. This is great.

A great deal for those who don't constantly chat. I've used this program for about 3 years and went "gold" right away. I buy a $50 refill about every 4-5 months--try getting any other phone for 12.50 a month. If all you use your cell phone for is short calls you are throwing money away on most plans. The coverage is just OK but improving.

I have been using the T Mobile pre-paid service for about 14 months. I really like the signal strength in my area (Atlanta NE suburbs) and the phone quality (Nokia 6130)is okay, if not great. I bought the $100 card so the cost is minimal. I do very little texting and no instant messaging so I have no concerns about those features. What does concern me is T Mobile blocking the phone's ability to receive services like traffic updates, sports scores, etc., even though they give me no ability to block unwanted text messages from spammers. I don't travel much but on a recent trip to Savannah (a 5 hour drive), I had no reception problems even when I left the interstate and traveled on back roads in rural areas for about half of the return trip. For the person who complained that their parents bought $100 cards and were out of minutes in "a couple of days;" that's using the phone over 8 hours a day! They do not need to be using any pre-paid service if they use their phones that much. I am a light user myself and, with the exceptions noted, have little complaint with T Mobile's pre-paid service. The company does have a somewhat condescending attitude toward pre-paid customers but that is an industry standard. The customer service people that I have dealt with have been unfailingly polite if not always completely helpful.

my parents have t-mobile and they buy 100 dollar cards and use their phones for a couple of days and are allready out of time. T-mobile is a money sucking service and i don't reccommend them

I've had T-Mobile To Go prepaid mobile service for about 2 yrs now and I love it, the phones, service, rates...I love everything about T-Mobile's prepaid service. I purchase the $50 refill card and the 460 minutes last for a good two months. I just purchased the Nokia 6263 and sold the other phone I was using (Nokia 6133), on eBay. Both phones work get on T-Mobile's prepaid service. T-Mobile To Go is GREAT!!!!

Very verg good for those who do not use cell phone a lot. Strongly recommend!

Fair . Network is limited and has holes in my area . Needs to add call records online (even VM has thus) and online text messaging on/off switch and mtext messaging pack options (like VM).

I have had my t-mobile to phone for 2 years. I love it, in 2 years i have only spent $250. The service is great and I have I bought my phone on the T-mobile website and I got a free $25 refill card with my Nokia phone it has an fm radio and the corded hands free headset came free with it. Sometimes they offer these specials you have to keep checking. The most important thing that i would like to say is that prepaid phones ( T-mobile, att, verizion, sprint, etc.) are not for the heavy cell phone users it is for people who don't use their phone very much MOST MOST of the time. this goes for T-mobile or any other prepaid cell phones out there. If you are a heavy user you should sign a contact for your phone. That is the reason they have better packages is because you have to sign a two year contract so they know that they are going to get their money even if you default on your contract. With prepaid you have the freedom to come and go as you please it's a convince that you have to pay for/ but with T-mobile the price is not so expensive. They have flat simple rates and no access fee, and after you spend $100 all at once or how ever you choose to get there you will be added to the gold rewards and your minutes last one year even if you only buy a $10 refill card, T-mobile is the only prepaid company that does that. Also my coverage is great.

I am a longtime communications dealer and user of various postpaid and prepaid phone services also. I have read reviews that were very good and many others, if not most, that are so horribly written...no wonder people cannot use their phones or get good customer service.

Why does anyone want to use services which charge ridiculous fees for small minute purchases, and also add on daily charges if you use the phone even one minute per day??

I have long concluded that T-Mobile is the best for the money and service, by far. My wife doesn't use many minutes per month, so we went to a prepaid plan for that account. I had a 600 minute plan with free nights and weekends, but she wasn't using more than an hour monthly. So I simply obtained another local number and went to prepaid for her phone.

I buy a 1000 MINUTE card/refill for $85.00-$92.00 discounted ($100.00 plus tax at most centers), and it's good for ONE-FULL YEAR, with NO monthly requirements at all. The first year, she only used about 400 minutes, so I figured a $10.00 add-on would carry her for another year or so. It did.

People, WAKE-UP! Don't get ripped off by all these cheezy plans and hype, just because of advertising or peer pressure. I have a postpaid 1500 minute business , plus free nights and weekends, T-Mobile plan for $44.95 a month. Now, that's a lot of time! And I sometimes don't even use a 1000 of that, but I'm keeping it because I'm "grandfathered" in on the rate plan. If I was only using 200-300 minutes monthly, then I would switch to a prepaid T-Mobile account and purchase a 1000 minute refill every three to five months. That would still only be $20-33.00 monthly...with NO TAXES and FEES.

Now, getting back to our prepaid T-Mobile account; even if we only use 83 minutes a month, that would equate to only $8.33 per month for a full year without expiration. Then, roll the balance for another year for only ten dollars, unless you need more time. Ours has worked out to about $6.00 per month for approximately 60 minutes monthly. When I last rolled it over at the year's expiration, there were 556 minutes left, we added another 100.00 1000 minute refill, leaving us with 1556 minutes for the next year! I suggested she talk more...you know women can do that...lol.

Plus, another good thing; T-Mobile is a GSM service, like AT&T, Cingular, Rogers (in Canada), and several other local providers. There are NO ROAMING Charges, or daily fees with T-Mobile. You still have ALL the features and services of a postpaid account. You can use any one of dozens of phones, including AT&T and Cingular, if they are unlocked (even an iphone). Just remove your SIM card and place it any unlocked or T-Mobile phone, and it works...instantly.

Do your research before you leap.

I don't really like this prepaid plan. 10$ is like 30 min. and for me it doesn't even last up for a month, i have to keep refilling it every 2 weeks. Its sucks. You cant even talk at all you get charged for every second. There is on unlimited offer. Sure its cheap but it does rip you off

HAD TO PURCHASE NEW PHONE AS OLD NUMBER WAAS GIVEN AWAY..THEY CAN DO THAT WHEN ITS NOT ACTIVE...BOUGHT NEW PHONE..COULN'T JUST BUS SIMS CARD...NOW TRYING FOR 3 DAYS TO REFILL CARD NO CAN DO ON LINE COOMES UP WITH "EXPERIENCE TECH PROBLEM" TRY BACH TRIED ON 3 DIFFERENT DAYS..SENT E-MAIL REPLY "WE WILL COONTACT ARE RESOOVE IN 24 HRS...TIME HAS COME AND GONE..CALL 800 NUMBER STILL WAITING TO SPEAK TO SOME ONE..MEANWHILE I AM STUCK WITH 2 PHONES AND CAN'T GET SERVICE..ONLY TIME STORE CLERKS OR MANGER WAS HELP FILL WAS WHEN I HAD TO PURCHASE PHONE...I HAVE WARNED EVERTONE I KNOW..I WAS HAPPY TO SEE THAT OTHER HAVE HAD PROBLEMS WITH THIS COMPANY.

I will never again buy a single minute from this "company"! I am a causal user, at best, yet they claim I used 998 minutes of my 1,000 in less than 6 months - Impossible ! I asked for a detailed Call List for the #'s to where these alleged calls were made, but they responded that they keep no such records! I said what ?! Then can they know how many minutes were indeed used & how can I, the consumer, dispute alleged or hijacked calls ?! I mean, let's face it, the calls are out there floating for anyone with tech experience & nefarious ideas to steal & we as consumsers, do have a right to dispute them!
They now won't even respond, as I asked for a supervisor!

Nope, stay away from this "business'. I asked a general question in a few Forums & 83% of all who responded said they too will leave T-Mobile when their contracts are done, due to poor, or lack or customer service. And the Samsung Phone is not at all good.

I put $50 on my phone Thursday at 3 p.m. and on Friday at 10 a.m. my balance was $13. I thought maybe I just put $10 on my phone and not $50 but nope. They stole my money!!! So when I called to complain they tried to tell me I used it all on text messaging and instant messaging. How can one person text that much in that amount of time?? I would have had to send over 300 messages!! What did I text in my sleep or something?? Come on now. I am done with this company.

I love T-Mobile To Go. After buying a $100
card minutes are 10 cents and I can take the sim card and put it in anyGSM unlocked phone that I want. Great service also.

I haven't had many problems with t-mobile to go (when I use to travel I would loose signal every now and then), though I do agree with those who say 'free night or weekend minutes, extra minutes or discounts for loyal / long-time customers would be great.
You need to know that if you use under 350-ish minutes per month ($35), often flux with monthly usage, do not use texting heavily or Absolutely Hate yearly contracts and monthly payments, you will probably like it.

MOST IMPORTANT:
buy the $100 card once a year, if you remember the month and make sure you re-up, you CAN call 911 on just about any phone with a good battery for FREE regardless of how many minutes you have. A great light-talk and emergency phone service.

Its good. Better then tracfone and virgin mobile.

After I was done with Virgin Mobile, I decided to go with T-Mobile. It looked very good, had good looking prices and phones that I knew were good like the Razr. The guy at my local mall told me there was a $30 activation fee when first buying my phone. I did not want to pay to activate my phone. The man at the booth was a very bad listener, he kept asking us if we could sign up on a contract like 8 times in the 15 minutes we talked. I found out months later there was no activation fee when buying online. So that man was no help. I resigned after a few months because I can afford a monthly contract with my phone company. I can say I would recommend T-Mobile to go, just don't ask a retailer and be sure to get a gold SIM card, you can get them off of ebay.

I use my phone a couple of times a week so I'm averaging about $5.00 a month for cell phone use. Minutes renew for another year every time I purchase because I'm on gold status. Texting options are expensive though

t mobile was fine till I tried to refill my minutes.then they told me my credit card was no good.they were very rude over the phone.went to the local office gave the same credit card every thing was fine.I just do not like there attitude.my credit card is 100%

So far so good, I don't see anything wrong with this plan. People who curse T-mobile gave no sound reason....

Got tired of paying $40 a month on a contract, so I went with T-mobile's prepaid - $100 for 1000 minutes. Coverage is great, refills easy, no problem at all with the phone. I'm glad I made the change.

i have a razr with t-mobile and it rules!

I've been on Tmobile prepaid for several years and love it. Always buy the $100 refill and it costs me a quarter of what I was paying monthly before. Internet news, sports, and stock quotes are FREE on this phone.

I have been with prepaid T-Mobile service for 5 years now and find it fantastic. I have been with Gold Rewards program and it only costs 10 cents a minute and there is not too many companies out there that offer that rate. My husband and I made a trip to South Dakota for a funeral and found that my phone and my husband's Virgin phone) didn't work there. That's the only problem I have had with my phone. I would never go to a contract again after being burned by a contract company years ago. My phone gives me extra security that I need without all the expense of paying for minutes that I would never use.

Just arrived from EU bought a WM Nokia model with 10$ free time, lasted about 3-4 min (local calls). Bought a 50$ refill; Now the phone log says 105 min total in AND out airtime and my account at t-mobile 1,25$ and 10 min. Where did my money go? I send max 3-4 sms (text) and the calls were only local, some of them were even to t-mobile free 800 number. Trying to get support from there web site give me: Server error: An unexpected error has occurred. We apologize for any inconvenience, please try again later.
I dialed about 12 different numbers in the period, I recived about 9 calls, had one missed call, in total my call log lists 22 calls. I wonder if anybody would be able to explain where did the money go? Gues I'll try to call customer service tomorrow - but deff not using the mobile (though I thought it would be free). Is kind of hard recomending the compagny if they say you get arround 400min/50$ and expirience 105/60$ - right?

I think Tmobile To Go service is quite a great service but their customer service is the worst thing ever created. Get this I bought two phones paid overnight shipping because i had no phone and the darn activation codes on both phones were invalid. And every person i talked to from customer care told a different story. It has taken 11 days for them to send the new activation cards. And they said they would put overnight mail. Then i discovered that everyone lied about sending anything to me. Today i finally got a Garuntee that they would send it overnight tomorrow. But awesome prepaid service. Pray to god that something doesn't screw up when you get it. And never order anything electronic online it always smacks you in the butt.

I've had a T Mobile prepaid phone for about 3 years now. I HIGHLY recommend it. I wouldn't even think about switching to another provider or going back to a plan (no way). It's silly to pay $40 plus every month whether you use the phone or not!! This way I only pay for the minutes I actually use and there's NO risk of ever getting a $500 phone bill!! I have their cheapest Nokia phone and the sound quality is excellent, I've never even once experienced a dropped call and their customer service is excellent!!

As far as cost goes, well I spend $25 every two or three months...on my previous plan with Cingular my bill was $100+ a month and my phone usage is exactly the same as it was then. You can see why I'm a fan!! My teenage son is also on the T Mobile prepaid plan, no way would I trust a teenager on a regular service plan!!

After researching all the wireless prepaid plans I still believe that T-Mobile is the best. I've a Samsung phone with camera, etc... and it is great! Reception is great as well. Even though I only get 3 bars in my home it is more than enough to get calls out and get downloads in my phone. Reception all over the Nevada area is superb. Well done T-Mobile!

I LOVE T MOBILE I had for it for a three years and I just love it!

Cheap to buy but then expensive if you buy lower denomination cards. Minutes expire too fast. Try boostunlimited, its the best.

I have bought a t-mobile to go plan.
I have made 10 calls to customer care asking them to take someone else name off my caller ID (he had the number before I) and to put my name on...I get promises that it will be taken care of and this has been going on for 4 weeks and I am totally frustrated....customer care does not care. Can anyone help me?

T-mobile is awesome, I buy 1000 min which last me a whole year and thats just little over $8 a month. Now days there are phones everywhere so I don't use my cell that much. I've been with this service for about 2 years and always had phone service in most areas. Best part is no extra fees, taxes or hidden charges, you pay for what you use.

Who buys a $10 card unless you're in a jam? That's like putting $5 of gas in your car and complaining you're always having to fill up. Buy the $100 off the bat and stop complaining. And some would have you beleive 50% of these phones just break by looking at them. That or the population is truely doomed because these people are idiots.
Great service that fits my needs.

I hate my tmobile prepaid service. When I get a sim card form them some strange has my phone number. I get charge for wrong number or a miss call. I got my phone back on friday last week with a $10 card and it's lasted three days.

I love my tmobile prepaid service. If you can afford the $100 refill card I will go with that. I have had verizon wireless prepaid and did not like it. I have researched all the other companies and Tmobile still came out on top. I have not had any issues with their service. If you buy the phone it probably will be better to buy it at Walmart of Target so you know you can get your money back, and I would not recommend to add a lot of minutes at first until you know you are going to keep the phone. The minutes are not refundable.

I have a prepaid sidekick3, and i love tmobile service. they gave me 200 minutes when i activated the phone for 30 dollars, and its only a dollar a day for unlimited texting internet and email. anything betetr than that? pshh no way!

I used to be on a T-Mobile plan, which was all well and good, but now that I am forced to use the Prepaid system, I am anything but satisfied.

It is one of the most expensive pay-as-you-go services, and comes with no features whatsoever, such as free night/weekend minutes, free T-Mobile to T-Mobile calls, and the text prices are outrageous. If I had any other option, I would take it. The Gold Member discount is okay, but no better than that.

I would avoid using this service like the plague, unless you make about a phone call or two a day.

Read the fine print.
For those that think the prepaid service has the same "quality coverage on same network as plan subscribers", you are wrong.

The coverage map shows 850 MHz Roaming Coverage and T-Mobile Roaming Coverage

From the FAQ:
"What is 850MHz roaming?
850 MHz roaming allows T-Mobile postpaid customers to access roaming service in areas that previously were not accessible. Currently 850MHz roaming is not available for T-Mobile To Go customers."

Much of Main, New Hampshire, Vermont, New York, are 850MHz roaming areas. Does that mean I won't be able to use it at all there? Check out all the other areas in this system. This service is not for many travelers.

Coverage in my area is such that I'd have to be outside any time I'd want to use it. So I have to shop around for something better for me.

I find T-mobile prepaid basic and fast to activate. I buy a pre-activated card from an auction site , made a quick call to change phone number, insert it to phone and all set. cheapest for someone like me who make the average of 1 minute of call per day.
Oh, and cheapest prepaid phone out there, you wont find others as cheap as their prepaid starter kit. The phone is brand new and pretty decent quality for the price.

T-mobile Prepaid is Outstanding!!

All I can say is -- Virgin is better.

PROs: (1) T-mobile uses GSM technology phones, which means they have better battery life than cdma stuff. It also sticks with good brands: Nokia, Samsung, etc.
(2) Also, it has the lowest minimum-monetary-commitment-rate: $40 per year to maintain your service. (Virgin has $60 per year when linked to a credit card, $80 otherwise)

CONs: (1)Really pricy minutes, unless you commit to at least $100 per year. Text messaging is expensive too -- Virgin offers 5 cents sent or received, half the price of t-mobile's 10 cents.
(2) The cheapest phone offered is $40. Virgin's cheapest is... free, if you're a first time customer, $10-20 otherwise. Granted, Virgin's phones are Kyocera -- the Yugos of the cell phone world. Still, some (like the K10) are pretty sturdy.
(3) T-Mobile website BLOWS. You can never get a straight answer from them as to how much things cost. They tell you you have so-many minutes, but they never tell you how much they cost, per minute.

I purchased a t-mobile to-go phone for $40 in October and bought $100 card so I could get the gold rewards. Soon after, my phone lost the ability to send and receive calls and T-mobile "customer service" said there was no record of my phone number or sim card. We went back and forth over the course of 2 months and, in the end, T-mobile screwed me for $100. They suck.

T mobile to go sucks. I get harrassing phone calls and they wouldnt give me a diffrent number. I bought a 369.99 dollar phone to and they didnt refund that bull crap@@@@####$$$$%%%

A special separate one-star rating for the 15 minutes that I wasted trying to add minutes via the web app and the 10 minutes and bazillion characters I had to navigate before FINALLY re-upping my airtime. The web app should NEVER, EVER be that slow for customer transactions.

Because I don't live on my phone, I prefer prepaid service (cheaper for me in the long run). What I despise about T-Mobile is its apparent cutback on what web services are available through prepaid. Enough with treating us like second-class citizens! I could get a "regular" (read: overpriced) contract today, but I don't choose to waste more than $100/year for airtime. Puhleeeze! Why can't I subscribe to five-digit text message services like my stock alerts or BBC News? Jeez. I thought y'all were the customer-friendly company. Guess I'll eventually get a Crackberry and reconsider the best prepaid service for my needs.

I bought my phone after researching hard and this is the best overall plan if you need a emergency phone and can spend for a $100 airtime card plus the to go package . Though cheap it wasnt a easy deceision as I am disabled on Social Security Disabillity ( no i am not destitute like so many who I feel for and write this caring about ) I just needed this becuase I am so sick I feel unsafe without one with me 365 days a year when going to the Doctor or alone in bed incase I cant get up to far from our land line . Problem is the phones are all refurbished on the prepaid and if they break you get very poor customer service help mine arrived with problems and I call right away but they ran me in circles and kept telling me it was ok when I should of returned it right away . It wouldnt take a charge ..then did , then didnt . I just wanted to mail it to anywhere . I think Nokia would of done it . I for warranty work or a return its now 60 days old and dead with all my people calling and they just think I have it off or am out of service . I cant go out right now but with a aide or help and its nearly impossible then as I am mentaly confused in pain . I have no family to help . Really needed this it is a emergency phone now with a number all my Doctors have . Anyway you absolutely cannot get warranty help not even at their stores for sure not at the independant dealers . Its sad becuase this is the phone used by 99% of those disabled out there but they wont help them . I will buy a new phone its easier then argueing or crying for them to take it for warranty work by mail like they sent it to me . I will have it sent in the mail like the first one but its hard on 500 a month SSD to buy a phone when you have one and its supposed to be warrantied . I wish they would of just said no the first instead of keeping me on hold forever then trying to sell me plans . I spent 3 hours on the phone and they just passed me around like a joke it seemed with me explaining my situation in tears unable to talk that long hoping they would actually recognize I was for real and couldnt get this serviced other then by mail . They literly ran me around for 3 hours after being told I had a head injury with severe pain and couldnt hold a phone up and this was for medical emergencies . Would I buy one again ..yes I have no choice until I am broke . Do I trust these phones to work NO and if its delivered by mail the warranty should be able to be handled by mail at least for the disabled that cant go around like they would like . I hope they read this and do something . Many elderly and disabled people rely on these for saftey and its sad they cant do warranty work through the mail for those who really cant go to a store when they sell them in the mail over the internet . Its bad enough to wait the extra time and being disabled all this technology is hard to comprehend its just that you need a way to call 911 if you collapse in public becuase the world is so bad nowadays John Q public wont just run you around but might rob and kill you out there . Corperate America at least just steals your money . This phone is a good alternative and if it works and money is not tight buy it for a friend thats disabled give them a cheap model for 39 bucks dont buy a expensive phone its not worth it and try it when you know its ok then buy the 100 card not before . They usually run a 39 dollar deal with a free 25 dollar card thats what I will do again since I cant get my warranty work done due to being terminal unable to go into a t-mobile owned store ..most of them are a long ways away ( my case only 20 miles each way ) But they wont take them at the dealers only the T mobile owned store and they dont even want to honor it they even tell you just buy another phone . Prepaid buy the cheap one not a razr or stripe they wont back it . I had the Nokia 6103 . Prepaid appears to get the factory seconds they want to just dump . Mine was obviously poor quality when i got it but when your so sick you cant even get food on your own , buying this just for emergencies what can you do ? Eat teh 65 dollars and buy the cheaper phone and go on . They wont even let me give this phone to another disabled person who can bring it in they required i come into the store as the original owner even after explaining my situation to them . I imagine you all think i am nuts or this is sour grapes . Its the truth ,its sad , and its a poor reflection on customer service and our counrty nobody helps anyone anymore .

its great

It's a real burden on your wallet after a while; somehow im always losing minutes from rounding up calls and once you get down to the last ten minutes, it says your balance is to low to complete the call. Honestly I feel like I was cheated out of a lot of money. NOT the best service for your phone or wallet..

Why can't we get free nights and weekends and M2M .Give us something so we will stay !!

I have had att, cingular, and t-mobile.
The others ripped me on price.
I buy 100 bucks at a time, and it costs me 10 cents a minute. No bills, it seems to last me months and months. If I use it alot, I know I will recharge, if not, I have a year of time. Works for me.

Reasonable rates (on gold rewards plan) . No gimmicks like Tracphone etc . Unfortunately the network is just mediocre and there is no call record available online .

this sucks the last time i checked they didn't even have service where i live in the omaha nebraska area I give a flat 1 star.

I've had T-Mobile Prepaid for about 3 years and am very pleased with both the service and my phone. Aside from having to replace it when I accidently washed it, my Seamens phone has been excellent. I'm cheap, so I really like prepay because "I" get to decide what I spend for cellular service, not them. I'm in the market for a new phone now. I've checked a lot of the others and am going to get a new phone with T-Mobile again. All in all, I'm very satisfied!

Absolutely outstanding plan for folks like me that use 100 minutes a month. We have four SIM chips, four unlocked phones, and I usually put #100 on one of them every six months or so. Four phones for $200 a year? Can't beat it. CUstomer service is great to help you set up a phone (I bought some on Amazon/ebay). Coverage is decent. All around great deal unless you are chatty Cathy.

I really like the prepaid T-Mobile On-The-Go.Its really goog for like to makes emrgency calls or talking of a while.But those whi taik alot should get the contract plans.

I've had T-Mobile to go for years now and I'm thinking about leaving them.

The Good: I can't remember the last time I had a dropped call. Call clarity is great. My wife has Cingular and sometimes when I use her phone I can barely hear what the other person is saying. Plus their selection of prepaid phones is pretty good, and the calling area is enormous.

The Bad: If you use your phone a lot, then you would be better off NOT using T-mobile, because you will be spending a lot of money. $10 for 30 min- can be used up in a single call. $25 for 137 min will be used in less than a week.

If you have bad credit, and need to use your phone a lot (like me), I would check somewhere else first.

I cannot beleive, i waited this long to
get one. I got one for my wife, who truly rarely calls at all. It was a great buy, she can call internlly, without having to worry about billing
or purchasing international cards. The
money saved is incredible. I highly recommend this to anyone, who rarely talks on the phone, or even if you do,
you buy minutes as you need them, without the hassles or headaches of a
contract. Best deal on the planet!!

I'm looking for a cell phone provider after AT&T took over Cingular (no problems with Cingular) then proceeded to ruin my life by charging me for service they never provided, sending me on wild goose chases with c/s reps sending me from one place to another and keeping me on hold. Every time I called it took at least 1-2 hours of my time to get absolutely nowhere. After it was all said & done, I was told I couldn't be refunded for the 5 mos. of service I was charged but never received, that they would only refund "one month" When I asked WHY? I was (eventually) told "that was their policy." Oh, REALLY??? Of course I can't put them in collection for the money they owe me, but they would do it to me in a heartbeat. Anyway, sorry to go off on a tangent... the reason I'm writing is to thank everyone for their reviews, I think I will give TMobile a try. Was going to try Alltel, but there were too many negative reviews. *** ALSO ***
I read several complaints about buying phone cards that had already been used, & I read something about that. I guess some people will write down the numbers by the bar code, and then use it themselves. That makes the card useless, but you won't know that until you buy it & try to use it. They were doing it with gift cards, too. So before you buy it, ask the checker to veryify that it hasn't been used.

correction:
Above I said T-Mobile does not have BS "daily access charges" like Tracfone.
I meant another company. I remember having TracFone and don't remember daily charges. That's was one of their nice features.
But still am a bigger T-Mobile fan.

T-MOBILE (Excellent Choice)
#1 quality phones like a Moto Razr (quad band) which can be used overseas on a foreign SIM card.
#2 no per day access charges (bs like tracfone)
#3 quality coverage on same network as plan subscribers
#4 ease of adding more minutes via a card purchase at 7-11 or Wal Mart.
#5 ease of checking how many more minutes or when it expires (other companies hide it)
#6 great customer support from T-Mobile people
#7 Cutting Edge company with new and straightforward services.
#8 GSM spectrum (like in Europe) much better quality than crap CDMA
#9 SIM card that can be swapped to another phone or a "Plan"
#10 T-Mobile very felxible about going into plans w/o hidden charges

THEY NEED TO HAVE FREE NIGHTS AND WEEKENDS LIKE ALLTEL HAS .

They lose a star for patchy reception in certain spots outside the metro area (I live in Seattle). However, although customer service can be a bit confused and misleading, if you ask to speak to a supervisor you CAN get confirmation on important issues, including the most important to someone like me, who uses the cell phone VERY rarely: i.e, the fact that once you've spent $100 (for 1000 minutes) THOSE MINUTES WILL NEVER EXPIRE AS LONG AS YOU TOP UP WITH A MINIMUM OF $10 PER YEAR. I set up my phone on December 31 so that I could always remember to top up with $10 at the end of the year. Voila! Everything rolls over and I'm good for another year.

T-Mobile > Tracfone
I used to have Tracfone,but they would cheat me out of my minutes,and their phones are prehistoric.
Who still uses a Nokia 1100?
Then I noticed e-mails from angry customers threatening to sue the company,and asking other customers to sign petitions against Tracfone.
Time to switch!

With T-Mobile,you get more minutes for your money,a really cool (up-to-date) phone,and excellent customer service. They walk you through any problem you have. I've been with T-Mo for almost a year now,and I am very pleased. Keep up the good work!

I recently started using T-Mobile and am very pleased so far. I purchased a nokia 6103 with a free $25 card new from the T-Mobile site (the deal is no longer available) and a 1000 minute card off E-Bay. Total cost $154, with a $10 rebate from a buyers site, so my net cost is $143. I don't plan on using my phone more than a hundred minutes a month, so I calculate my monthly cost to be just under $12 per month, with my minutes at about 12.4 cents/minute.
My advice: buy a new phone, not a used one, and don't buy the cheapest phone. Buy a 1000 card via E-Bay (currently you can easily obtain one from any of several reputable sellers for somewhere between $89-$93). I've yet to have any problems either making or receiving calls.

alltel prepaid is best unlimited texting free nights an weekends 10¢ a min usage t mobile sucks

I have been using T-Mobile's prepaid service for about 1 1/2 years and all I can say is that it's a pretty decent prepaid service. TM's prepaid service is a lot cheaper than most prepaid plans--ESPECIALLY VERIZON'S INPULSE PLAN!!! Verizon's Inpulse prepaid plan eats the hell out of your money--even when you're NOT using the phone. I don't understand some reveiwers complaning about how expensive TM is. These reveiwers most be purchasing the $10 and $25 cards instead of purchasing the $50 card. You should always purchase the $50 or $100 card because once you've spent $250 in refills on the TM plan, you go Gold. Once you go Gold, you get 460 minutes when you purchase a $50 card and with the $100 card you get 1000 minutes that last for 1 year. How is THAT expensive? The only problem I have with TM is that their coverage is not all that great. If you're looking for a decent prepaid plan without all the "hidden fees" and daily access fees, go with TM. Just purchase a phone, minutes, activate service and you're set.

I have had my phone for 2 years now and i love it i always have bars and can make calls and for 10cents a min thats alot better then TracFone .I love my T-MOBILE TO GO PHONE !!

I researched all the prepaid services out there and found T-Mobile's To Go plans to be the most cost effective & best value. The 100$/1000min. is the best deal (10c/min) The prepaid service is great for me cuz I dont use it very much. Great way to save $$ vs. a $40+ monthly bill

Customer service leaves a lot to be desired.

God forbid you should ever need a PUK code, because you will have to drive to a T-Mobile store to get your phone unlocked.

T-Mobile UK lets you get a code via the web, as does AT&T. T-Mobile USA makes you present a picture id IN PERSON.

That's not very good customer support at all.

I have been extremely happy with T-Mobile prepaid service. I've used Tracfone and Verizon prepaid, and though both were decent, I feel that T-Mobile gives me the best value. For $100 (less if you buy a card at Wal-Mart) you get 1,000 minutes which are good for one year. I have had zero problems in terms of coverage. There customer service is first class: friendly, knowledgeable people who are native speakers of English! I also recently discovered, to my delight, that when you call 411 for a number, after giving you the number you can opt to get it text messaged to your phone. I also love their My T-Mobile website. You can fill out contact information for your phonebook and get it sent directly to your SIM card. As far as the phones go, not real sexy selection with the prepaid kits, but they're decent phone. The Nokia I have is a very good phone (Nokia makes very solid products). But because T-Mobile is on the GSM network (as is Cingular/AT&T), you can purchase any unlocked GSM phone, slip in your SIM card, and away you go. I just bought an unlocked Motorola RAZR and am looking forward to it coming in the mail.

I love T-mobile-To-Go. I've been a customer for over 2 years now. I researched all the prepaid plans out at that time and T-mobile had the best phones & rates. I'm not a heavy cell-phone user-probably under 100 mins a month; up to 10 text msgs--so I have not had to buy a refill in several months. As a GoldRewards customer (once you've purchased $100), the mins don't expire for a year AND they roll over . I've upgraded/switched my phone about 4 times now and all you have to do is switch the SIM card. So EASY. The few times that I've contacted customer service, they were very helpful. No problems whatsoever.

Just so there isn't any confusion, with the ToGo phone, there is no credit check. However, with the Flex Plan, which is their pay-by-month no-contract plan, they DO run your credit. I was told by customer service on the phone to go to a T Mobile store and set it up, but when I got to the store they asked for my SSN and then ran my credit. Resulting in me not getting the phone...obviously since I have prepaid to begin with. If you ARE eligable for the Flex Plan, it seems like a really great plan.

i just got t-mobile to-go like an month ago.i like the phone,but to do text messaging and pics it realy sucks.
i just bought a game for my phone and it took away about 30 mins($7.50)if you send text messages or pic then this plan will problay cost you more money than a normal plan.lots of people have been saiying that $100 would last them a year but thats only about 84 mins a month. i think that i would need 2 1000mins for a year.($200)that still is about half the price of a normal plan so go with t-mobile.
i only gave it 4 stars because the texting rate realy sucks.i use texting about 5 times a week or more but i gues that i am saveing money.

T-mobile has the cheapest pre-paid plan considering that they almost never drop calls and their service is always good (in st.paul minnesota). However on all the review sites i've been to, the RAZR is listed as an available phone, but on the site it's not (???).
Besides the Sidekick which is WAAAAAAAAAAAAAY overpriced, their selection kind of sucks. I don't know what's up with that because if they had more cool phones they would own the prepaid market.

STAY AWAY FROM VIRGIN MOBILE. Bad customer service, different stories and rules depending on who answers, untrained and unconcerned staff. Even the supervisors seem to have "job security" no matter how they treat you. NOTE: They refuse to give a headquarters address. Nigeria? Russia? Secretive and unprofessional. There is nowhere to complain to that will get you anyware. Go for NetZero or Tracfone for real human beings on the other end of the line. Also beware hidden Virgin Mobile charges and pitches to make you pay more.

I have 4 T-mobile prepaid accounts in my household. First - you have to do the math (duh!) to see if prepaid makes sense for your calling habits. It's very difficult to get a contract plan for less than $40/month, or a family plan for 4 for less than $80. On T-mobile prepaid, $480 per year will buy you 4800 minutes. If you need less than that prepaid makes sense, otherwise go with the contract. Text messages: each text message sent costs 10 cents, and each text message received costs 5 cents. In place of voice messages it's economical, but don't go prepaid if you use text messages in place of an actual phone conversation.
Other things to consider:
1. Stay away from the kiosks. Notice how must of the compliants here involve kiosks. Deal with t-mobile directly from their web site, or use auction sites like ebay. One kiosk quoted me a price for a phone almost 3 times higher than the t-mobile web site.
2. You can easily put together what you need for a new account from ebay: a 1900 MHz GSM phone (t-mobile or unlocked), a new SIM card, and an 'activation kit' (activation code and initial $10 minute card). I did this for my daughter for less than $50 by buying a used phone. I initially went to ebay because I didn't want her phone to be the same model as any of the other 3 in the house but in the end she got some nice features for short money. And T-mobile service was great helping me figure out what I needed even though I wasn't buying any of the equipment from them!

i, like others, use my phone very infrequently. By buying the super cheap pre-paid phone (around $29) and moving the sim card into my first T-mobile phone (which is a better quality phone), and then buying the $100 prepaid minutes, I was able to cut my phone bill in half. Very worth it if you already have a decent t-mobile phone AND you don't use your phone a lot.

^^^
LOL!

You're giving them 4 stars even though you haven't tried them yet? Good luck adding minutes or, more importantly, getting it activated if/when you do decide to buy it. Their services have been down for like the past 5 days.

i havent yet bought a cell phone from t-mobile.it would be my first cell phone and my parrens say i would have to pay for it myself.i would like to have a real plan but that are to pricy and i could never use up all those mins.ive been looking around and t-mobile looks like the best with pay as you go.i wish that they had more options like more cell phones to choose from,and higher refills.
this sight has helped me out a lot and i think im going to buy a phone today.or at least go to the store and ask some questions.

We purchased To Go phones from a retailer. Activating the phones is HELL. The auto system was down for the first two tries. On the 3rd day, I was able to get through a cust serv rep but she couldn't do anything because system was still down. Why does T-mobile sell phones that customers can not activate. If they sell products that don't work then I consider that a SCAM. Don't buy T-mobile. Try other services.

I was on the phone for almost 15 minutes getting my phone activated and at the final stage I get a recording telling me the service was unavailable. I tried again the next day and managed to get it activated. No big deal. A few days later I bought a refill card and made several attempts throughout the day trying to add minutes. Nothing. It beeps three times at the end of the 10-minute process and the line goes dead. I can't do it over the phone and the mytmobile website has been "down for routine maintenance" since yesterday. I'm starting to have regrets.

I have had T-Mobile Prepaid for months. Here are my ratings...
Phones: Very high quality (regardless of the RAZRs which are low quality with EVERY provider). Fast working.
Customer Service: I have NEVER EVER found greater. They are so nice. Always speak English and don't even have accents. I've had to use this about every month. Low holding time.
Rates: Prepaid rates are about average. I have a Sidekick II and for all the features, it's only $1 a day, not including calls. With the Sidekick II, the calling rates are somewhat high for me but I don't call much.

I really like T-Mobile and I recommend it. I just find the Sidekick's calling rates a bit high. Phones are AMAZINGLY HIGH QUALITY though!

T-mobile is a very good provider, with a good display of phones. 4 stars though only because could do better with their $10 and $25 refill minutes, and I think the could do with a ruggedized phone on their line up. Other than that, they have one good service.

love it

very good phones from tmobile

if you only use your phone for text or just for calls...a $10.00 card will last a month...if you are a long talker..don't go prepaid..i, when i talk use a house phone...my baby likes to talk and i use minutes like crazy..but if i only use my phone for text i can text for almost a month..and still send pixs...t-mobile is topanbonebilly@yahoo.coms in my book...so all you children that are whinning and crying get a life and leave Mr. T-Mobile alone

cough wheeze:)switch to kajeet at bestbuy

I'm a very light user (and rarely send or receive text messages), and I bought a $100 refill card (1000 minutes) with the phone. Now I can keep my account active by spending $10/year and won't need to buy another $100 card for several years.

That's the best of both worlds: Cheap minutes with the $100 card, and cheap per-year cost with the $10 cards.

Call quality is good. T-Mobile also offers a very limited free internet service, so you can check news headlines and sports scores.

I have absolutely no complaints about T-Mobile prepaid, and there aren't many things I can say that about.

T-mobile is AWSOME!! You don't have to worry about those stupid activation fees. All of their phones start you off with at least $10 (30 minutes) of service when you buy them off their site. And i think the 100 dollar plan is great! Service for a whole year and 1,000 minutes!! I also hear if you pay $170 dollars you get unlimited service and don't have to worry about buying more minutes to keep your phone active. (They also have low priced monthly plans.) Their ringtones are top-of-the-line for only $1.49 ea. that's a perfect price. They have an awsome selection of phones, they're not ugly and cheap like other service providers. Many of their phones feature the Bluetooth wireless technology which means you can connect your phone to your headset or computer wirelessly. Customer Service is available 24/7 to help you out, just call 1-877-387-4324. If you order from the site, they will give you free shipping on ALL phones! (If you want faster shipping, such as overnight, they will charge.) I hope my review helped you, and if you decide to hop on board with T-mobile I know you will enjoy it!!

I had Verizon formore than 8 years. Since I was set up for no paper billing the monthly was being billed to my credit card. I didn't pay much attention till recently as to how many minutes we were using in a month. Noticed for last 12 months we used less than 200 minutes on average.
So switched to T-mobile prepaid after my usual research.
Thank you prepaidreviews. you are extremely helpful.
So far I am very happy with T-mobile Customer service is excellent. The coverage in chicago area where I live is very good.

TMobile is only so-so if you are heavy into texting. But I'm not dissing it cause the refill cards do save you on phone calls....

I just needed a basic phone for occasional use outside my home. The TM prepaid is a straight forward plan. After buying the $100 gold card I find it very easy to keep track of my minutes. In addition there is no access or roaming charge and the cost to phone someone from Los Angeles to New York, day or night is the same 10 cents per minute. And above all no hounding me for a credit card to refill my minutes every 1-3 months. Any questions I have asked from customer service was always courteous and professional. Until a better prepaid plan comes along, I think I'll stick with TM.

Absolutely love T-Mobile prepaid. I am way over contracts with Verizon and Cingular! Much better service, pricing, and Customer Support than Tracfone.

There are many more positive reviews here than at the Mobiledia Forums re: TMobile. And it's refreshing! I had already written off TMobile earlier today and have been reading at this site all afternoon (the only other prepaid, out of the long list of options at this site, that sounded good was the Page-Plus). But now I just may consider TMobile again (I guess it boils down to which coverage will work in my area: CDMA vs. GSM). ----------------------
Previously I was with Cingular month-to-month (contract expired several years ago) and had a good plan, grandfathered-in from when Cing first came to town, $29.99 ($38 w/all the taxes) for 250 day/1000 N&W, and unlimited TEXT msg. I do like the free texting for weather alerts and such, but never even use the phone minutes anymore so that's like $451 annually wasted.

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With TMobile, as everyone has said, $100 a year, and will need a new phone as Cingular (now AT&T) is bugging me to switch to their GSM phones even though they have not converted my area yet and don't have to until Feb. 2008. ------------------

In all the reading I have done today on pre-paids I have yet to see anyone diss AT&T/Cingular for their willingness to hand over customers' private records to the feds for their phony "terrorist" scares. That's the main reason I will not support AT&T/Cingular even if they had a good prepaid (which they don't), but it's the principle of the thing. Beware of GW Bush and the global elites rising dictatorship and the sneaky way of coming up with all sorts of "excuses" (all manipulated) in order to take away freedoms and monitor everyone's business. (Do research re: "New World Order.")

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Great reviews, thanks for all the helpful info and tips (reduced rate refill cards, starter kits, etc.)

I don't like how on the website they don't tell you what they have on t-zone. You could end up with crap.

I just got rid of my verizon contract,and even paid a termination fee,just to come back to t-mobile togo prepaid service.With contract you get too many minutes that you lose,but paid for.I want to use the minutes that I want,not what a carrier tells me I should get.

T-Mobile is a great prepaid plan. There is no act. fee and my phone came with headset. If you really want to save money, buy a $100 card on ebay for around $90.

Here's the deal, If you're a yapper, get a contract! stop bitchin about pre-paid plans costing too much. Better yet if you're too damn busy runnin your mouth all day on a phone and can't afford it, don't get one. No Cell company is gonna say "Listen up people,here is a great plan for those of you who don't pay your bills, we make millions on all the other suckers paying for phone service through us,please we insist, heres a free plan on us" Either shut up or pay up like the rest of us. I have the sidekick plan, and make very little calls. $1 per day for unlimited txt,email,wrls internet,& AOL IM? thats a great deal! Anywhere else would cost you a min. of $39.99+ a data plan. Either way, pick one, contract or pre-paid, it doesn't matter, you still have to pay. Stop calling everyone you know and telling them about every single insignificant minute of your day and you won't pay as much.

I really enjoy T-Mobile. I must make one statement to the less intelligent people phones don't break people break them... be accountable!

When you buy the pre paid card at the store they are already used. When you call t mobile you are left on hold for over an hour and who knows how much longer. I finally hung up.

I think this company rocks. I do not have the phones yet but i have sudied for quite sometime now and there are not hidden fees, credit checks, and customer care are probably the nicest people on earth. They give high quality phones at low costs. Their rates are low and very balanced, AND AFTER GETTING 100 DOLLARS WORTH OF TIME, YOU GET MORE FOR YOU MONEY, YOU GO FROM 130 MINUTES TO 150 MINUTES, AND YOU GO FROM 400 MINUTES TO 460 MINUTES. RIGHT ON TMOBILE, YOU ROCK.

The $100 for a full year prepaid plan is the best around if you don't talk much. And T-Mobile coverage is about as good as Verizon.

Transferring un-used minutes to another phone would be great, especially if you can take your "number" too.

Great deal on minutes (10c/min) but they make their money with text messaging.

It 2 times more expensive to send messages w/t T-mobile than Cingular.

Also very expensive text messaging to your friends outside the states.

BEWARE!!!! People need to be aware that stores are selling the To Go cards and when you go to put the minutes on your card you are told the Pin has already been used. T Mobile will not do anything and the store will not do anything. T Mobile would not even give me the phone number of the phone who has my minutes. I have the reciept and card.

For those that keep asking for a way to transfer their minutes to another t-mobile phone (or any unlocked phone for that matter,), just simply pull out the sim card and put it in the new phone. Problem solved.

If you talk a lot or are one of those people who has to call your friend to let them know everytime you go to the bathroom, then of course this is a bad deal! Get a plan. No prepaid is going to work for you. But on the other hand, if you don't use your phone a lot, prepaid can be a very attractive option. Nothing in life is free. The reason phone companies allow free mobile-to-mobile is they know you are not going to use all of your min per month anyway. They make their money there.
So if you're hung up on cents per min., check and see how many you ACTUALLY use per month not how much is offered, and go from there. If a lot, get a plan. If a little, prepaid. T-mobile's prepay is the best I've seen so far.

yes, if you want to allure more clients. it is better to allow the transport of un-used minutes to another T-Mobile prepaid phone.

Wow, this is a good site for getting some solid info

I think I am going to write TM too. Couldn’t hurt and they may take our suggestions.

I MADE THE FOLLOWING SUGGESTIONS TO T-MOBILE ON THEIR WEBSITE:

1) Allow T-Mobile prepaid customers to access Mobile To Mobile minutes with all T-Mobile Customers.

2) Issue a $170/2,000 minute “Platinum Card” with automatic rollover features and “no” expiration.

3) Allow T-Mobile prepaid customers to transport their un-used minutes to another T-Mobile prepaid phone.

This I believe would enhance an already great prepaid plan!

Thanks to all the “objective” reviews on this site, I was able to compare
"ALL" the costs, and TM To Go comes out ahead hands down...

Look at all the facts. Some plans may start out cheaper than another, but after they nickel and dime you to death with “access” and other fees and charges, it ends up costing a lot more. This web-site provided great information as a starting point for me to conduct my own research, and for my needs T-Mobile tops them all. I started right off saving with the $100 gold card and a basic but good Nokia phone.

T mobile straight up sucks I hate your pre-paid plans. Im going back to virgin mobile they are a hell of alot better than you guys.

I got my sidekick 3 a couple of months ago. I don't really use the phone that much but I do txt allot sometimes I think I used 15 dollars worth but no its like a dollar its like they forget to charge me sometimes. I think t-mobile is terrific for anybody who doesn't use the phone that much only on emergencys and such. and I love the web browser on it downloads are great too only kinda expensive

So far so good...though if T-Mobile wants to be the best prepay service... They need to offer thier mobile-to-mobile minutes to us t-mobile prepay customers and not just t-mobile contract customers...we're all part of the t-mobile family:)

This site is to let people know about t-mobile to go,prepay service.I wish that people would stop being stupid morons talkng about broken and bad phones,or free nights and weekends,this is strait prepay,its not like contract.People should study prepay service before writing dumb comments.I am a college student, gave up my cingular contract for t-mobile prepay service,because the service is good,it is not like contract where you get more goodies,but with contrct you have to pay out of your butt $$$$$$.Prepay is only fo people who use cellular for only making and receiveing calls,only when you need it,not calling every moron in the world.

talk about dropped calls. It doesn't get a very good signal. Indoors at a business forget it. I do not like this phone.

Hands down this is the best pre-paid plan. I have written to T-Mobile to seriously consider issuing a $170 platinum card (2,000 minutes) which equates to an even lower savings of 8.5 cents/minute. For all of you satisfied T-Mobile customers, make a suggestion on their web-site and they may listen or email them.

T-mobile to go is great. $100 for 1000 minute and it last for a whole year. That comes out to 10 cent/minute. The lowest postpaid plan t-mobile have is $30 and it comes with 300 minutes a month with unlimited weekends. Let's ignore the unlimited weekends. If you get t-mobile to go, than it comes out to be the same as the $30 postpaid plan, without the unlimited weekends. But, for the postpaid plan, if you go over your minute, you get charge 40 cent per minute. So, getting prepaid is good for this part.

I've had AT&T (now Cingular) and Verizon for over 10 years. My first was a bag phone. I did forward all calls to my cell phone because I had dial-up ISP. Finally, my phone company got DSL here. For past six months I've used approx 300 min/month at $40 for 450 minutes plan from Verizon (that's about 15 cents/minute for 300 minutes). Verizon is a very good carrier with good coverage; but T-Mobile's pre-paid plan should save me $180/year minimum. It really will be more like $350 to $400 annual savings, because often I called my relatives long distance just because I had minutes to use up. I drove around my area comparing Verizon and T-Mobile coverage. It was a wash where I live; both phones lost service occasionally, but in different locations. Also, the rates while roaming in Canada and Mexico were better than my rates on Verizon last time I used it. All my comparisons are based on the 1000 min/$100 minutes. All the other negative things said sound more like some teeny-boppers (is that what they're still called) who don't have a clue how to figure amortization costs and depreciation schedules or use a little TLC when handling electronic equipment.

I buy two (2) $100 Gold Cards (2,000 minutes) & I’m all set for the whole year! As the above reviewers stated, I also want the option of upgrading my prepaid phone to a model of my choice and transferring my unused minutes on it. I would be in hog heaven if T-Mobile did that and a customer for life!! And oh yeah, T-Mobile phones are all decent phones from the least expensive on up! Sweet sweet deal indeed!

just got my phone! working good for me!

i am so luck i see this reviews before i make my decision. So, i think the prepaid is most suitable for me.tomorrow i will go to their shop to open one.
i am a international student. i am so curious why all the retailer always persuad us open the monthly plan. and my friends never use up their minutes!
thanks.

I didn’t know this plan existed, I only knew that I didn’t want to sign a contract, and didn’t want my credit card charged every 90 days. God bless my older brother who gave me a basic starter kit that included phone, all accessories and a $10 & $100 gold minutes as a birthday gift. My very first cell phone!! Customer service was very courteous and helpful and after reading the instruction booklet I was on my way! I am not a power user as after six months I still have about 700 minutes left. TM To Go is simply the best!!

REGARDING THE REFILL MINUTES:

T-Mobile To Go prepaid minutes comes in the following denominations/minutes:

$10/30 min = 33 cents/min

$25/130 min =19 cents/min

$50/400 min = 12.5 cents/min

$100/1000 min = 10 cents/min

So unless you are very hard pressed for money, don’t even purchase the refill cards in the $10 or $25 increments, because it defeats the purpose of trying to cut the high expense on your phone bill. Try to aim for the $100 card to obtain the best savings and you won’t have to worry about refilling for the entire year!

You can make calls for the same rate anywhere within the U.S. on T-Mobile's network, and they do not charge an “access fee.” The area they cover has expanded greatly in the last few years, and they can be found in most major cities from California to New York and many rural areas too.

If you use your phone for basically phone calls, then you can easily keep track of your minutes. But if you are using texting, making international calls etc. then rates are higher and there are extra charges. This plan is good with all of their prepaid phones with the exception of “The Sidekick” which has different rates entirely.

This is indeed a wonderful plan for low volume users, emergency use and for people who in general want to lower their phone bill expense.

No more contracts for me!! Thank you T-Mobile!!

I've had T-mobile prepaid since the time they were known as Voicestream... that's a long time! I've been very happy with their service and have never had a problem with any of the Nokia phones that I purchased with the service. In fact, my original phone that I got about 10 years ago still works. I've upgraded my phones since then just because I like cool new things. I'm considering filling up a couple of these old phones with $100 worth of T-mobile prepaid service each and donating them to the local domestic violence shelter. If anyone needs reliable service, it would be a domestic violence victim. T-mobile has always been as reliable as a sledgehammer. I am also a disaster-relief volunteer. I live in Tornado Alley and sometimes travel out of my area to assist in relief efforts. I have never had a problem with coverage or roaming, and on some occasions T-mobile provided us volunteers who were T-mobile prepaid or regular customers with free service while we were on a relief mission. A lot of other prepaid providers didn't do that for their customers.

Since I'm a very moderate user, only using my phone heavily during emergencies, prepaid is the way to go. And for excellent, reliable coverage with good audio quality and excellent customer service, T-mobile prepaid is TRULY the way to go.

With this prepaid plan T-Mobile has now made it affordable for just about anyone to have a cell phone.

I don’t talk a lot and needed a basic cell phone for emergency use and one that would charge me for only the minutes I used. This plan fits the bill. I purchased a $100 gold card (1,000 minutes) three months ago and have used less than 45 minutes. I like the fact that at the end of the year I can rollover my un-used minutes (by purchasing the minimum refill) and not be harassed for a credit card or recurring charges (top up).

My only minor quibble is that I would like the option of transferring my un-used minutes and phone number to another prepaid phone. I currently have the basic Nokia 6030 which gives me great connection & reception, but in future would like to upgrade to a flip type phone with a camera. Other than that, I really love my phone and this plan!!

GREAT GREAT GREAT IS ALL I CAN SAY !WHERE ELSE CAN YOU GET 1000 MIN. FOR $100.00 SAN DIEGO CA.TO LITTLE FALLS NY SERVIVE WAS GREAT, THANKS T MOBILE

I spend only $100 - used 1000 minutes last year "great" ! i refilled for $100 again and using 1000 minutes for this year !

NOW PAY FOR A YEAR only $100 !!

I USED TO HAD A MONTHLY CELL
PHONE PLAN BEFORE !
I SPEND OVER $600 FOR A YEAR WASTED !