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View All Straight Talk Prepaid Cell Phones Consumer Reviews
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Average User Rating:
3
1422
Consumer Reviews
Consumer Reviews
So, with regard to signal coverage. My parents bought their
5
Consumer Reviews
@ScottPhxAZYou might want to update your PRL (*22891). It may
5
Consumer Reviews
Day four and still no service. Day 1 - register on line and get
1
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Cliff
2010/03/06 |
Day four and still no service. Day 1 - register on line and get - nothing. Then, spend 1/2 hour with "service" - nothing. Day 2 - two hours with "service" - nothing. Day 3 - another 1/2 hour with "service" - still nothing. Day 4 - another hour with "service"...nothing. Except the $130 I spent...for nothing.
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Consumer Reviews
Hey we have had two phones without any problems but recently
3
Consumer Reviews
FOR: SanDiegoJeffStraight Talk phones do not roam. They will
5
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Steve
2010/03/06 |
FOR: SanDiegoJeff Straight Talk phones do not roam. They will work ANYWHERE in the U.S. where there is a Verizon OWNED cell tower within range of the phone. They don't work on the entire Verizon network, just on the Verizon owned towers. So the C/S rep told you wrong. I've had ST for about 2 weeks and so far it has worked everywhere I've been except a small area in Md and WV on I-81. The service seems to be no better or worse than the Verizon phone I used previously. For the money I am saving I am very happy with the service. People need to realize that regardless of the phone or carrier, somewhere, somebody is going to have a problem with one or the other. We're talking about cell phones for crying out loud. When somebody tells me not to buy something because THEY don't like it, well I'm more likely to buy it anyway. And I won't name anybody specifically but some of the comments and questions posted here are just idiotic.
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Consumer Reviews
I re-filled my account with my credit card $50.33. It said "You
1
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Amanda
2010/03/06 |
I re-filled my account with my credit card $50.33. It said "You have refilled your Service Plan and your request is still being processed. Please allow up to 4 hours for this request to complete. If you need further assistance please call our Customer Care Center at 1-877-430-CELL and we will gladly assist you." Ok it's been 9 hours since I did the transaction, I called and was first on hold for 10 minutes before I could talk to anybody. Then the chick "Barely spoke english" and could not help me, she did try but nothing was done. AT ALL!!!!!! She said that I had to call back on monday. NO! It's saturday! I want my phone.
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Consumer Reviews
I did alot of research before purchasing this phone a month and
5
Consumer Reviews
@garryCorporate number for Straight Talk is 800-876-5753
5
Consumer Reviews
help please. anyone know how to get the corporate number for
1
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garry
2010/03/05 |
help please. anyone know how to get the corporate number for straight talk. dealing with cs has nearly caused me a heart attack. need to speak to someone who understands what its like to be screwed over. any help would be appreciated guys and gals.
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Consumer Reviews
Overall the straight talk service has been adequate. My problem
2
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Laura
2010/03/05 |
Overall the straight talk service has been adequate. My problem is with their website and customer service. It takes 4ever to refill the phones via customer service. If you try to refill your phone online after the minutes expire (at midnight) - you will not be able to. It automatically deactives your phone. The company should at least have a 24 hour window to refill without having to call customer service and speak to CSR's who can't even speak clear English.
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Consumer Reviews
Day three and still no service. Day 1 - register on line and
1
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Cliff
2010/03/05 |
Day three and still no service. Day 1 - register on line and get - nothing. Then, spend 1/2 hour with "service" - nothing. Day 2 - two hours with "service" - nothing. Day 3 - another 1/2 hour with "service" - still nothing. Except the $130 I spent...for nothing.
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Consumer Reviews
I got 5 others to switch to straight talk that's 6 with myself
5
Consumer Reviews
I could be wrong here but I believe u need a camera phone in
5
Consumer Reviews
i bought 4 - 100.00 straight talk phones for my family plus
1
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DIANE THOMAS
2010/03/05 |
i bought 4 - 100.00 straight talk phones for my family plus time cards.............now i tried to activatie my personal phone since there was an emergency surgery tonight ..........the animated service can not hear right ater many many calls to it and the office hs 9 o 5 hours....customer sucks.....even registerig on a computer it say's to call..i guess tomorrow........they can have all the d- - phones returned when i contact them tomorrow.................i had net 10 for 10 cents a min and have used them from here in pa to florida and never ever had a problem for several yrs......and they even give you a free phone with the 30.00 plus free 300 min plan.....think before you buy.......thank you for reading this
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Consumer Reviews
RESPONSE TO RICK::I too have purchased ringtones thru straighttalk
3
Consumer Reviews
can anybody tell me how to get the free ringtones for the slider
3
Consumer Reviews
We switched all four of our family phones over from US Cellular
3
Consumer Reviews
To sw... IT GOES OFF VERIZONS TOWERS.. no way it could be better
3
Consumer Reviews
@ Bonnie SchilserYes, you will be able to use your phone out
5
Consumer Reviews
Negative!Bought $45 card with original phone. After one week
1
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Nehmo Sergheyev
2010/03/04 |
Negative! Bought $45 card with original phone. After one week decided to add another $45 because someone gave it to me as a gift. Now I find out the remaining balance on my first card was wiped off. Apparently, on the back of the card: "when you refill...you will lose any of the remaining days you have.." They don't want anybody to have a balance larger than $45.
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Consumer Reviews
i had heard cs was awful but never knew it would be this bad
1
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garry
2010/03/04 |
i had heard cs was awful but never knew it would be this bad though. im trying to port a number and they said it could take up to seven days to get the number. r they that busy that they cant get the number faster? heard the service is good but i cant do anything to try it out until i get my number. ive had it ported b4 and it never took long at all. seems like all these cheap phone companies do things so bad. should have just had them issue me a new number. lesson learned! u dont have these issues with the contract companies. also boost and st have their cs operations overseas. saves on payroll costs. wow i guess is is the american way huh?????
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Consumer Reviews
I just had my number stolen out from under me and that is the
1
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Matt
2010/03/04 |
I just had my number stolen out from under me and that is the last straw. CS would not get my number back and that is it! Time to go with a provider that has modern, online account management and customer service that can be understood. After checking at Howard Forums, it would seem that people are happy with the Boost Mobile Blackberry. I had been with ST since last June. I have had numerous complaints about people trying to call me and getting a message about prepaid balance being 0 and after 30 seconds, incoming calls drop.
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Consumer Reviews
I have had no problems with phone calls but whenever I try to
2
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rick
2010/03/04 |
I have had no problems with phone calls but whenever I try to download a ringtone I never get it, and it is hard to get your money back. They always tell me to wait 48 hours to receive the ringtone but it never comes. Has anybody else had any luck with getting a ringtone from ST?
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Consumer Reviews
For ssw: just FYI these phones operate off of Verizon's network.
4
Consumer Reviews
I love my phone dont have no bill in great service. i have sent
5
Consumer Reviews
my st phone is great..activated and ported number with no problem.
5
Consumer Reviews
Well this is day 2, i have no access on my phone to talk, message
1
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vDubbeR
2010/03/04 |
Well this is day 2, i have no access on my phone to talk, message or web. I cant believe im dealing with this. Its rediculous. Reps dont speak english fluently. Not willing to help. If I dont have service by tonight im done with ST. I would not reccomend this to anyone, its not worth it.
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Consumer Reviews
Still no service. After registering on line - nothing. Half
1
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Cliff
2010/03/04 |
Still no service. After registering on line - nothing. Half hour on the phone with "service" yesterday - nothing. Two hours on the phone with them this morning - nothing. Oh, except the $130 bucks I've paid for...nothing.
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Consumer Reviews
For Matt:Who did you contact for the software update - ST or
5
Consumer Reviews
I brought the ST phone and it has been nothing but a nightmare.
1
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DanielL
2010/03/04 |
I brought the ST phone and it has been nothing but a nightmare. First I couldn't get the previous phone number transferred for over ten days and then I tried to cancel the transfer and start over and was told it would take 48 hours. After waiting 96 hours I was told it would take another 48 hours and the time I am having a hard time understand the English being you and it is obvious I am talking with someone who is using English as a second language. Bottom-line I am moving on to one of the other prepaid plans. I have never had to wait for a phone number longer in 5 minutes before. Bad customer service and no way to write an e-mail only snail mail and bad customer service is available.
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Consumer Reviews
I finally got it working. I got somebody on the line. Everything
5
Consumer Reviews
I live in Montana, and travel to Illinois once a year. Is my
3
Consumer Reviews
@Memphoto let u know that I have let my phone lapse 3 weeks one
5
Consumer Reviews
The carrier's refresh did the trick and now incoming calls do
5
Consumer Reviews
I have switched to Verizon just a couple of weeks ago on a prepaid
4
Consumer Reviews
Just reading every other review, the same thing pops up. Customer
5
Consumer Reviews
I HAVE HAD THIS CELL PHONE FOR TWO MONTHS ALLREADY WHEN I WENT
1
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sonia AKERSTROM
2010/03/03 |
I HAVE HAD THIS CELL PHONE FOR TWO MONTHS ALLREADY WHEN I WENT TO WALMART YESTERDAY TO GET THE 45.00 CARD I REFILLED IT THEN TODAY WHICH IS MARCH 3 2010 I GOT A TEXT MESSAGE SAYING TO REFILL TOMORROW . WHEN I CALLED CUSTOMER SERVICE I GOT A MAN WITH AN ACCENT AND I COULDNT UNDERSTAND WHAT HE WAS SAYING.. BAD CUSTOMER SERVICE . HAPPY WITH PHONE THOUGH.
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Consumer Reviews
There is never a representative that I can talk to. I'm not satisfied.
3
Consumer Reviews
After 50 minutes on the phone, CS contacted the carrier and claims
3
Consumer Reviews
:( Looks like I am now getting the dropped call after 30 seconds
5
Consumer Reviews
Service is great. My phone number was ported over from ATT in
5
Consumer Reviews
What is the best straight talk phone for the money?
3
Consumer Reviews
Customer Service was great and very polite - 'Alejandro'. I could
5
Consumer Reviews
@Joey.You must purchase a ST phone.
2
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Kenny
2010/03/03 |
@Joey. You must purchase a ST phone.
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Consumer Reviews
I'm actually purchasing this friday.. and I was wondering If
4
Consumer Reviews
With trepidation I purchased 'Straight Talk' phone at local Walmart
5
Consumer Reviews
Everything on my phone worked perfectly except my incoming calls
4
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Detailer
2010/03/02 |
Everything on my phone worked perfectly except my incoming calls and they were always dropped in the first 30 seconds, I went through this for a year on 3 different phones so I gave up. I have gone to Verizon and happy to have no dropped calls. But the area I live in, no matter who my carrier is, I only had 0 - 1 bar in my home, so I always have to go outside to talk. I don't have to do that now. Whether you are with Straight Talk or Verizon (as long as it is the verizon network), you can improve your signal. Verizon has a piece of equipment called "Network Extender", which costs $250 and it hooks up to your modem/router and it works like a mini cell phone tower in your home. I went from 0-1 bar on my phone to full signal strength and talk throughout the home now. It is so well worth the money. So if anyone is having a problem with signal in your home, this is the thing to get. detailer04@verizon.net
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Consumer Reviews
@ CorlynYes. You can use Facebook on St's phones and recieve
5
Consumer Reviews
Hey, I'm considering switching from Cricket to Straighttalk,
4
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SanDiegoJeff
2010/03/02 |
Hey, I'm considering switching from Cricket to Straighttalk, and the reviews all sound great. However, I want to know if the service will work if I travel outside of my home city (San Diego). I called Straighttalk's customer service (waited on hold about 9 mins to be answered) and the rep (who barely spoke English) said that their phones do not roam, so she said that if I were to try using the phone in a different city than where I activate it, the phone won't work. In other words, she said that if I activiate the phone in San Diego and then travelled to Los Angeles or Phoenix, Vegas, etc the phone wouldn't work, I wouldn't be able to receive text messages, and callers to me wouldn't get thru. I find this hard to believe, can any of your you guys confirm this, or was the C/S rep wrong?
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Consumer Reviews
Got the LG220c for my wife through straight talk. I was told
5
Consumer Reviews
PRL version = 59166 and no call forwarding available. You can
5
Consumer Reviews
Does anyone know the current PRL version?
5
Consumer Reviews
***PLEASE HELP*** NEED TO KNOW IF THESE ST PHONES HAVE THE CALL
3
Consumer Reviews
I liked this one. I still like it but for some reason everytime
3
Consumer Reviews
Can anyone please help me--I purchased a ringtone from StraightTalk
3
Consumer Reviews
To update, the PRL dial *22891
5
Consumer Reviews
Does anyone know how to update ST's PRL?
5
Consumer Reviews
send ringtones to your phone be emailing them to you at your
5
Consumer Reviews
straight talk rocks
5
Consumer Reviews
how can i get ring tones on my phone thats what i would like
3
Consumer Reviews
i purchased a phone or my sister in december once she got the
1
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sharon mcleland
2010/03/01 |
i purchased a phone or my sister in december once she got the phone the speaker went out the only way she could use it was with the speaker phone on she haad to wait to order another one until she got the money she has since ordered one and she will return the other one for the full credit.it was nothing she had done to the phone the speaker just went out .below is her email address
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Consumer Reviews
I need to know if any of the ST phones have the call forwarding
3
Consumer Reviews
LOVE THE PHONE! CANT COMPLAIN ABOUT ANYTHING! IM SAVING MONEY
5
Consumer Reviews
I activated my phone today.Positive:No problem with customer
4
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LaniKai
2010/03/01 |
I activated my phone today. Positive: No problem with customer service! The person I had on the phone was very helpful and great! If anyone is having problems with activating the serial number because it says that it is already associated with another number or used, look at the serial number on your phone. I had the same problem and noticed that the serial number on the activation card and in the phone were different. The one in the phone is the correct serial number!
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Consumer Reviews
HELP! I recently got this phone and plan. The problem that I
3
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Cheri
2010/03/01 |
HELP! I recently got this phone and plan. The problem that I am having is that certain areas of where I live/location are required to call my phone as if it were a long distance number and it's not. Does anyone else have or had this problem?
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Consumer Reviews
The only complaint I have is that there customer service is awful.
4
Consumer Reviews
So far, I have nothing but good to say. I've got the LG 290c
5
Consumer Reviews
Hey Don, I had a similar experience, but customer service was
4
Consumer Reviews
@ PhilNo. You will not be able to use a Verizon phone on the
5
Consumer Reviews
ok so this company is a life saver! let me ease the minds of
5
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joe
2010/02/28 |
ok so this company is a life saver! let me ease the minds of people who are reading this review thinking that the set up will be a pain and that you will waist money... you won't, alot of people who complain about straight talk are used to having all the luxury's that come with expensive carriers and they get pissy if they don't get their ringtones, or gps or anything like that... if your preference is all those flashy new things then you can stay with your company and keep paying waaaaay to much but i personally looove straight talk! the set up was a breeze. as long as you have everything in order, and you speak clearly and listen to what the reps are saying, and try your best to communicate clearly, you should be fine. I was on the phone with the guys for 45 minutes but it was my fault. they were nice enough to work with me till it was fixed and sure enough, 5 minutes after we hung up the phone, my phone was working with the ported number! ever since then it's been amazing! i get amazing service EVERYWHERE! I've been a cricket costumer before this, and this is so much nicer, mainly because you get service everywhere, and when you buy the prepaid cards, all you have to pay is tax and thats it. there is no hidden fees or anything! with cricket i had to pay for all these hidden fees that jacked my bill up like 8 to 10 dollars that quoted... and cricket's whole motto is no hidden fees... funny how that works. I've been a cricket costumer for 4 years before this, so just know that :) the biggest complaint is costumer service, but you can tell that they've been working on improving that. the other is lack of phone selection, but their a brand new company! give them some time! LOVE IT, IF YOUR WONDERING THEN GET IT
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Consumer Reviews
I purchased 2 451 phones from Straight Talk for my wife and daughter
5
Consumer Reviews
I have st.with a lg290c. It took them about 5mins to port my
5
Consumer Reviews
I had verizon since they been out. But when they will not sell
5
Consumer Reviews
Was using AT&T for 3 family members, was about $318.00 per
5
Consumer Reviews
Hey everyone i have had st since November 09 and i love the service
5
Consumer Reviews
Customer service makes me want to hang myself....no, really!!
1
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Alex
2010/02/28 |
Customer service makes me want to hang myself....no, really!! Can't comment on the service yet since they've been srewing me on the activation since Friday. I have even gone to Walmart and gotten THEM to call and after spending 45 minutes on phone with them even they are told wait ANOTHER 24 hours. If I wasn't so cheap, I'd tell them to take this phone and shove it!!!!
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Consumer Reviews
I bought ST phone because I was tired of paying for unlimited
5
Consumer Reviews
I have two track phones, tracphone cheated me out of 1 1/2 hours
1
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Carol
2010/02/28 |
I have two track phones, tracphone cheated me out of 1 1/2 hours of minutes I bought and they couldn't make either phone work. Their sitting in a drawer. Customer service is stupid. don buy tracphones.
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Consumer Reviews
Nevermind. I saw the answer in another post.
5
Consumer Reviews
Can you get Facebook notifications sent to the Samsung Finesse
5
Consumer Reviews
just started a few days ago and so far good
5
Consumer Reviews
Thank God For those companys that step out of the box and offer
5
Consumer Reviews
OK I JUST WROTE A REVIEW YESTERDAY ABOUT THIS COMPANY AND TODAY
1
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ROB
2010/02/27 |
OK I JUST WROTE A REVIEW YESTERDAY ABOUT THIS COMPANY AND TODAY I WAKE UP & MY SERVICE IS DISCONNECTED 3 DAYS AFTER I REFILLED MY ACCOUNT WITH THE $45 PLAN. I CALL CUSTOMER SERVICE & 4 "REPRESENTATIVES" DID NOT HELP ME WUT SO EVER! WHEN I ASKED TO SPEAK TO THE SUPERVISOR I WAS HUNG UP ON! LITERALLY HOURS I SPENT ON THE PHONE WITH THESE PEOPLE. ITS NOT EVEN FUNNY HOW HORRIBLE THEY ARE!!! SERVICE IS GOOD BUT WHEN U HAVE A PROBLEM WHICH YOU WILL YOU'LL SEE EXACTLY WHAT I MEAN, DONT SAY I DIDNT WARN YOU!
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Consumer Reviews
I give them 5 stars for several reasons: First of all for the
5
Consumer Reviews
Almost a month using ST. I fly for a living, used to be a VZ
5
Consumer Reviews
When I looked into switching from my AT&T service, I was
1
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EJ
2010/02/27 |
When I looked into switching from my AT&T service, I was told that I would have excellent coverage service for traveling across the country. I asked specifically if I would have service in the state of Alaska & was told "yes" since Straight Talk uses the same towers as Verizon. I HAVE NO SERVICE ANYWHERE IN THE STATE!!! Every time I've called customer service they have been polite, but scripted & unable to answer direct questions. Also, I thought that "dropped calls" were a thing of the past, I was wrong. I've had dropped calls & loud static noise often. I changed from AT&T because I thought I was paying too much for minutes that I didn't use... now I see I wasn't just paying for minutes... I was paying to reliable service as well. I'm very disappointed & will be looking to replace this service!!
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Consumer Reviews
can anybody tell me what is straight talk's cost per minute
3
Consumer Reviews
Have called twice to get internet working on this phone. After
2
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Maria
2010/02/26 |
Have called twice to get internet working on this phone. After two weeks, NOTHING!! They won't even extend the plan even though I didn't get what I paid for. Do I have to call AGAIN.
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Consumer Reviews
I have been really pleased with my Samsung R810C from Straight
5
Consumer Reviews
OK, so who has experience with the $45 unlimited everything plan?
4
Consumer Reviews
Hmmm..... so while I was waiting to see if anyone on here could
5
Consumer Reviews
I've had wonderful service since November but recently, Facebook,
5
Consumer Reviews
I've had service since last August. All has been well; the only
4
Consumer Reviews
I have worked in various places in the world and had cell phone
5
Consumer Reviews
its the best prepaid out there,45$unlimited for everything is
5
Consumer Reviews
Discovered that with the 30.00 plan your remaining messages and
5
Consumer Reviews
Recently dropped T Mobile service and loving it! This phone/service
5
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T Mobile (hater)
2010/02/25 |
Recently dropped T Mobile service and loving it! This phone/service is great, so far! Not 1 dropped call yet! I haven't had to call customer service yet, so can't make a comment on that! Great phones AND great plan/service!
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Consumer Reviews
@ludditeThe 1000 minutes counts for total connected minutes.
5
Consumer Reviews
Is the $30 plan 1000 OUTGOING minutes?Or total connected minutes
3
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luddite
2010/02/25 |
Is the $30 plan 1000 OUTGOING minutes? Or total connected minutes (including incoming calls)? This will be my first cell phone...can you believe it? We've gotten very poor reception (4-5 yrs ago with another cell provider so we ditched it) in our hilly neighborhood but I'll try again!
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Consumer Reviews
ihave the samsung 5451c phone, its good it does everything i
3
Consumer Reviews
Run.....This company sucks. I got a straighttalk phone for my
1
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Crystal
2010/02/25 |
Run.....This company sucks. I got a straighttalk phone for my daughter for her birthday and it doesnt always work. They sent me an empty box and told me to send the phone back i told them to send the replacement because i pay monthly and it is not fair for me to not have a phone and still be paying the monthly services. They said that was too bad and that is their policy. My policy is i will not be sending in the phone i will be changing companies.
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Consumer Reviews
hey my internet stopped working to weeks ago and it hasnt come
3
Consumer Reviews
1 week with straight talk and I am very happy. I bought the touch
5
Consumer Reviews
For those of you who get the web error check this out, it got
5
Consumer Reviews
So far so good with Straight Talk. I one bought from a local
4
Consumer Reviews
I just got the new r451c phone from straight talk last week.
3
Consumer Reviews
2 weeks now with straight talk and I'm loving it. I used to pay
5
Consumer Reviews
I am really liking the moto razr i just got. I used to have one
3
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Tosh
2010/02/24 |
I am really liking the moto razr i just got. I used to have one w cingular, but then upgraded (and HATED MY UPGRADE!). Anyways, when I read about Straight Talk, i was a little intrigued. My contract expired in December, so I decided to give it a try since there is no contract. So far, Sooooooo good. I have the Unlimited everything for $45 plan. Really happy with the service thus far. Here's to hoping its not too good to be true. -Tosh
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Consumer Reviews
Have had the Samsung R451C for almost a month now..love it..you
4
Consumer Reviews
Does anyone know if I can still port my number after getting
3
Consumer Reviews
I was paying $80 a month for my unlimited prepaid plan from Intelos
5
Consumer Reviews
I have the LG220 phone and i can't download any ringtones on
3
Consumer Reviews
So I got my phone in the mail and I love it. It works very well.
4
Consumer Reviews
The phone is ok, service sux, i bought the phone and whentried
1
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Don
2010/02/24 |
The phone is ok, service sux, i bought the phone and whentried to activate it, customer said the serial number was inactive, they did what they do, and it worked, but no web browser, after 4 days they had to give me a new number, but browser worked. Everything great, for a month, time to re up time on phone and wht do you know? serial number again doesnt work. every day for 3 days I called customer service, and after 40 minutes on hold they " fixed" the problem, 2 hours later phone quit working. Last week they say they are sending me a new phone, BUT i have to send mine in first, so 2 weeks with out a phone, so in 45 days of ownership, I have been on hold with them for a combined 236 minutes, and a phone that has worked 29 days. Contract phone here i come
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Consumer Reviews
purchased straight talk in early January. Basically was useless
1
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Gloria Harris
2010/02/24 |
purchased straight talk in early January. Basically was useless because I never had enough service to carry on a conversation. Then I started the process of porting my number back to AT&T which was a nightmare. I soundly agree that technical service and customer service is pathetic. This is a product that WalMart should not be proud of!!!!!!!!!!!!!!!!
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Consumer Reviews
I've got the Straight Talk Unlimited plan and so far I love it.
5
Consumer Reviews
I don't understand why there is so many bad reviews out there.
5
Consumer Reviews
Can any tell me with the finesse does it have the delivery notification
5
Consumer Reviews
I meant to put this:Will you be able to recieve Facebook notifications
5
Consumer Reviews
i brought a straight talk phone and service for my son. Right
1
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Jeff
2010/02/23 |
i brought a straight talk phone and service for my son. Right off the bat they screwed it assigning us a number with an area code from the adjacent county meaning it would be a long distance call from our home phone. After 3 calls to their customer service support (including being on hold for at least 15 minutes each time) I was told I would need to buy another $30 service card to re-activate the phone to correct the problem. Needless to say I am returning the phone and making sure I get the word out their customer service is the worst I have encountered - much worse than T-Mobile , ATT, or Sprint. I would give zero stars if I could.
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Consumer Reviews
Walmart will not carry Straight Talk phones at some locations
2
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jd40
2010/02/23 |
Walmart will not carry Straight Talk phones at some locations in midwest; Refill cards are limited. Store could not tell me if they will stop Straight Talk altogether. You may want to continue searching for a cell phone carrier and phones
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Consumer Reviews
Straight Talk is the best prepaid service around. It is incredible
5
Consumer Reviews
Alright, I had ST for a few days now and there are things I like
4
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Christy
2010/02/22 |
Alright, I had ST for a few days now and there are things I like and things I dont. What I like: $30 a month savings on my bill. Instead of $75 a month for less, I pay $45 a month for more. The phone looks nice and works well (I have the Samsung R451C, but am planning on getting the Samsung R810C in a few months) Reception has been good and text messages have been received promptly. What I dont like: The keys on the QWERTY pad. They annoy me for some reason. The fact that I need to slide open my phone to access the web. The web is limited compared to what I am used to. I formerly had a Blackberry with a T-Mobile contract, but I can still do a lot. Who am I to complain though? It's a phone, not a computer. I purchased a ringtone and wallpaper from the ST website two days ago, after I activated the phone. Was told I would receive a text with the download. Never got the text. Called CS and they told me they would open a case :/ But overall, I am happy with the service. Four stars. Will update in a few weeks
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Consumer Reviews
I have the LG100C, I got it 2 months ago and thought it was great,
1
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Jack
2010/02/22 |
I have the LG100C, I got it 2 months ago and thought it was great, (besides that the browser is much to slow). Until I tried setting the calendar, and you cant put in your time for a appointment, so I spent 1 hour on the phone with them and they couldn't fix it, then I checked my wife's phone she has the LG220 and it has the same problem. Then I tried setting the alarm clock, same problem you can not set the time. I am wondering if this problem is in all phones, if your calendar or alarm clock can be set to your time please let us know. Now my browser stopped working. This is a terrible phone, and I regret I bought it.
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Consumer Reviews
This all started as a replacement for my Verizon phone which
4
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Woody
2010/02/22 |
This all started as a replacement for my Verizon phone which was starting to die as my contract was ending. After being a VZ customer for ten years, I decided I was tired of the contracts, and high fees. I purchased the LG-220 from Walmart for $40, and the $30 calling plan, to see if it would be a good option for me. I use my phone for work and personal use including texting. The basic browser function works but I won't be using it because it's a phone, not a web terminal. I used the new phone with the new phone number provided by Straight Talk for a month for 90% of my calls. After the end of my 30 days, and the end of my Verizon contract, I called ST to have my VZ number ported over to my previously activated phone. I was warned that it would take between 2 hours to seven days for the process. It took less than three hours to make it happen. ST customer service was very patient as I looked for my VZ account info online. Call quality has been good. LG-220 phone has performed well. Straight Talk customer service was a good experiance. I'm glad I made the move. Woody
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Consumer Reviews
I notice that most of you guys who are complaining about ST services
4
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Paul
2010/02/22 |
I notice that most of you guys who are complaining about ST services can be classified in two categories: 1. Either you try to port your old numbers, or 2. You don’t have the smart phone. I’m not trying to be rude, but people, come on…………... Before I purchased my phone, I was lucky to find out what types of problems that people were complaining about. Therefore, I did not port my old number (which I wanted to change anyway) and I got the Finesse, which is almost like the Behold that I was using at t-mobile. Since I activated my phone, I never got any problem with it. I will pay t-mobile $200 for “early termination” – which I know I’m gonna save in the long run. I know the weakness of ST. I do not call CS and I do not do “auto refill”. I set a reminder on my phone to alarm me two days before my card is over. So, I should be ok because I know their service is cheap. That’s why they can’t hire English speaking people to do the job. Thus, I don’t expect too much other than unlimited talk, text and web.
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Consumer Reviews
@SueYou need to contact customer service to disable that message.
2
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Kenny
2010/02/22 |
@Sue You need to contact customer service to disable that message. I hated that message every time I called. It took them a minute to remove it.
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Consumer Reviews
It would be very useful if anyone who posts a comment on problems
3
Consumer Reviews
Nothing but problems, now they have lost the number that I had
1
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Hilary
2010/02/22 |
Nothing but problems, now they have lost the number that I had transfered over and can't get it back. THis is my business phone. They have done this twice now.
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Consumer Reviews
I am considering to try ST and I was wondering if anyone who
3
Consumer Reviews
I brought a straight talk phone for a hundred dollars AND YOU
3
Consumer Reviews
I do like the phone but also wished they offered a cheaper, fewer
3
Consumer Reviews
all was good for two months til today. i have full bars but cannot
4
Consumer Reviews
Can anyone tell me how well the browser works for news, wx, email?
4
Consumer Reviews
@MikeI've got several ring-tones but only by blue-tooth them
5
Consumer Reviews
cant get ringtones
1
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mike
2010/02/21 |
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Consumer Reviews
phone ok tones limited and volume not loud enough web browser
3
Consumer Reviews
Can anyone tell me how well the browser works for news, wx, email?
3
Consumer Reviews
gave me a # that they deactiavted 4 hrs later only to reassign
1
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Tracy
2010/02/21 |
gave me a # that they deactiavted 4 hrs later only to reassign me a second # and have that deactivated after 4 hrs. rep admitted they gave away my # and that they had a "system glitch" his words. hard to hear, not worth cheap rate, thank God for Boost $50/plan
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Consumer Reviews
I bought two Straight Talk LGs from Walmart. They were the $79
3
Consumer Reviews
Purchasing a straight talk phone and plan has been a nightmare.
1
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dissappointed
2010/02/21 |
Purchasing a straight talk phone and plan has been a nightmare. The first issue that needs to be addressed is the pathetically poor customer service. The wait is long and talking to the agent is nearly as productive as talking to a wall. The browser on my phone has not worked for the past 5 months of use and every time I call, I am assured that someone will call me back with a solution and resolve the problem. 5 months later haven't heard from them yet. My next issue with them is the fact that I have been charged twice to my credit card on the auto refill system. After numerous attempts to fix this problem and numerous denials I have just about had all that I can take from this joke of a phone service provider. I would not advise anyone to try straight talk unless they like being ignored and charged in excess.
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Consumer Reviews
I have the Straight Talk $45 a month unlimited plan and the Samsung
4
Consumer Reviews
I've had Straight Talk for a month. LOVE it. I purchased the
5
Consumer Reviews
I've had this phone for about 2 months, goin on three..i love
3
Consumer Reviews
Can you get Facebook notifications on the Samsug Finesse? Will
5
Consumer Reviews
waste of money and will spend over 45 mins speaking to customer
1
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Jonathan
2010/02/20 |
waste of money and will spend over 45 mins speaking to customer service rep in Belize. After speaking to mgr regarding a failed port, they couldn't give me a good phone # after 90 mins of talk with customer service rep. Nice price if don't have problems but if do you'll be sorryl.
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Consumer Reviews
Couldn't activate the phone because it said that the serial number
1
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Tonya
2010/02/20 |
Couldn't activate the phone because it said that the serial number was not found. Don't even waste your time or money on this junk.
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Consumer Reviews
Does anyone know if you purchase the Samsung Finesse R810C touchscreen
5
Consumer Reviews
One of the best deals since the "free lunch"... Very
5
Consumer Reviews
Have had the service for a month. No problems whatsoever. Cant
5
Consumer Reviews
I am torn. My phone is great. The port-in process was smooth,
3
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Joshua
2010/02/20 |
I am torn. My phone is great. The port-in process was smooth, taking less than 24 hours (with no thanks to the Juggernaught Verizon) and the cost is unbeatable. The phone's features are not locked down, etc. So, for my phone, life is good. However (and this is a BIG however), I have been trying to get my wife's account active for 5 days. I have lost over $110.00 in costs associated with, essentially having, a brick of a phone, and over $300.00 in lost time! Like some so ineloquently said above, most of their customer service is *ahem* difficult to understand through their local dialect. I have written a letter to Straight Talk's Executive Resolution Department, and as of Day 5, have no working phone for my wife. Not good.
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Consumer Reviews
I have been without the web browser for 8 days and still no resolve.
1
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Rose
2010/02/20 |
I have been without the web browser for 8 days and still no resolve. Today ST said I would have to wait til Monday. This was after the second time for taking the phone apart and putting it back together. What a pain. I am going to complain to Walmart since they are the retail that carries ST. I will complain to Tracphone as well. The ST support does not speak much english and very hard to understand. Argh!
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Consumer Reviews
the phone works good but the only problem is that the speaker
2
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nikki w
2010/02/20 |
the phone works good but the only problem is that the speaker phone is hard to hear the ringing and the bluetooth you cant connect with other people i think its the system and im on here now trying to figure out how to get the ringtones any suggestions
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Consumer Reviews
i recently purchased 3 phones from straight talk for my family
3
Consumer Reviews
I would like to buy the cell phone model: Straight Talk Prepaid
3
Consumer Reviews
Straight talk doesn't provide tones for callers while your phone
1
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Bruce
2010/02/19 |
Straight talk doesn't provide tones for callers while your phone is ringing. My previous service porvided me with this option. It is nice to here a message and tunes while waiting for my phone to answer. Other than that the phone & expense is very good.
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Consumer Reviews
straight talk sux. you have to buy their phone..u cant use a
1
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angela
2010/02/19 |
straight talk sux. you have to buy their phone..u cant use a phone u already have...and their phones suck.i lost 45 because they sent me a reminder email telling me to go ahead and refill ..so i did..but what they dont tell u is that if u refill early..it changes your service end date and u lose what u already paid for. also...my mobile web has NOT worked in 2 months..but do they do anything about it? nope!! i am going back to verizon after this month where i can use whatever phone i want..and i wont have to worry about crappy customer service that doesnt speak english and where i wont lose my time if i renew early...all in allo...straight talk sux!! i am so mad that i ever switched to them..they boast the lower price per month..but when u have a problem with their service...they ignore you or are just plain rude when u call to find out why its not working...they were supposed to add my time back on..but it never got added! i am sick of paying for services they promise but do not deliver.
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Consumer Reviews
All in all I'd have to give ST a 5 star w/all the unlimited pics
5
Consumer Reviews
Hi, i have a straight talk lg 290c slider and i love this phone
3
Consumer Reviews
I am considering buying the samsung rR810c with straighttalk.
3
Consumer Reviews
@BwYour remaining balance will transfer.
2
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Kenny
2010/02/19 |
@Bw Your remaining balance will transfer.
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Consumer Reviews
Two thumbs up for st! I do have a question. I have two weeks
5
Consumer Reviews
I WOULD LIKE TO SEE A SMALLER PACKAGE AVAILABLE SUCH AS 500 MINUTES.THIS
3
Consumer Reviews
@DamonHi. Thanks for your suggestions on how to stop all the
5
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DJ
2010/02/19 |
@Damon Hi. Thanks for your suggestions on how to stop all the yahoo email that forwarded to my new gmail acct.. It stopped forwarding maybe because I deleted the in box in gmail and changed the setting and the next day It stopped sending me txt msgs to my cell phone the next day. If that didnt work on my own i would used your two suggestions which were both very good: contact gmail or ST to purge my que for txts waiting to go to my cell phone Now i went back into gmail and using POP and i set it to start forwarding new yahoo emails as of today to test message my cell phone. So far it has not started up texting today. But it says it can take up to 2 days for the new setting to work. im being patient. thanks again for the help ! all the best. dj
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Consumer Reviews
I have had the phone since the end of October. This is an good
4
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Matt
2010/02/18 |
I have had the phone since the end of October. This is an good phone for the family or person on a budget. I have the 40 dollar LG from Wal-Mart, but will be buying a new one, see below. Pros: Good service in most places. Good call quality. Texts send and receive well. Good value for the money. Cons: Limited to whatever is on their browser. If you add your service card before the expiration, you lose any remaining balance. The 40 dollar LG 220c is not a very sturdy phone. YOU GET WHAT YOU PAY FOR. My girlfriend has the 100 dollar Samsung r410c and it is a decent phone for the money. You are limited to using only and ONLY their phones. They will not activate phones from anyone else, period! Final Word: If you use the phone and text all the time, then the unlimited plan is worth it. It costs far less than the plans from the major carriers. I am pleased with the service and it works everywhere I need it too, from here, to Arkansas, to Illinois, and most places in between. I will be staying with this carrier if things stay the way they are.
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Consumer Reviews
how to clear auto-refill1-click browser2-click menu and scroll
3
Consumer Reviews
Dear GradoFan.......You deserve the pain you went through. Straight
4
Consumer Reviews
GradoFanFINAL UPDATE TO THE ABOVE NIGHTMARE... WITH A HAPPY ENDING!"SEE
1
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gradofan
2010/02/18 |
GradoFan FINAL UPDATE TO THE ABOVE NIGHTMARE... WITH A HAPPY ENDING! "SEE POST ABOVE: "AVOID AVOID AVOID!!!" After a year with them they erroneously ported my number to a new customer and deactivated my phone. My account was active and current... AND NOW THE REST OF THE STORY... At long last... after 18 days of hell... I finally have recovered my original number, and my phone has been reactivated!!! A great customer service rep in the Miami office of TracFone (not StTalk.com) diligently worked with Verizon for two weeks to recover my number. She was great... and... never, never, never gave up... until she recovered it, and reactivated by phone with the original number. My comments above stand - DO NOT USE StTalk.com's service, unless you can afford to experience what I experienced! But... if you do... make sure you get to the customer service management team of TracFone's Miami office - don't spend even 1 minute on the phone with the StTalk.com customer service team - they have no idea what your're talking about... and... can do nothing more than "parrot" what's in their script (kinda like Osama Obama with his teleprompter - totally mindless drivel)! I did ask the TracFone folks how it could happen, and how to prevent it from recurring. They had no idea how it happened, but seemed to suggest it had something to do with how their systems (Verizon's) did, or didn't integrate between the billing system and the activation system. Their advice - monitor your credit card charges at the renewal date of the StTalk.com service each month, to make sure StTalk.com has charged your card... and... contact TracFone's customer service unit in Miami, if they haven't. However... I should note... I did just that... they had charged my card on the renewal date, which was a full 14 days, before they deactivated my phone and took my number. So... I doubt very much, if that really will help. So... despite the valiant efforts of a great TracFone CS Rep... you're still much safer to "pay the piper" and use either Verizon, or ATT... as much as I hate to admit it. And... that's very likely where I'm headed... ATT that is... now that I have my number back. "Over and out... signing off"
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Consumer Reviews
I bought a Straight Moto razar v3 it works great.will recommend
5
Consumer Reviews
Straight Talk does not support 3 Way Calling on the Samsung R451C,
1
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Bob
2010/02/18 |
Straight Talk does not support 3 Way Calling on the Samsung R451C, or any Samsung phone. No one tell you that. So, if you make your living with 3 Way calls, like I do,you can kiss $100 good by. I'll sell you mine cheap!
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Consumer Reviews
Best thing i ever got, Im a student and need all the money saving
3
Consumer Reviews
I love the cheap service for 45 dollars a month but the LG have
2
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Monequ
2010/02/18 |
I love the cheap service for 45 dollars a month but the LG have many issues. It only last 2 months and I have to buy another one, the internet stays down and the customer service sucks.
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Consumer Reviews
just got straight talk slider and it does not have games on it
2
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steve
2010/02/18 |
just got straight talk slider and it does not have games on it and can not down load games from straight talk. Talked to straight talk and they said none of phones have games. Whoever heard of a phone with no games.
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Consumer Reviews
Im getting a phone from ST. I want to port my number from tmobile.
3
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Chrissa
2010/02/18 |
Im getting a phone from ST. I want to port my number from tmobile. So, now here is my stupid question. After porting my number, would there be any way tmobile could take it back?
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Consumer Reviews
@Jonathon1) How long can ur text messages besending and incoming
5
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Minnie
2010/02/18 |
@Jonathon 1) How long can ur text messages be sending and incoming in regard to characters to any phone company? I believe the texts can be 160 characters. 2) How good is the QWERTY keyboard on the Samsung R451C? I have kinda big finders lol. The buttons are kinda small. But I'm sure after a while you'll get used to it and be able to hit the buttons no problem. 3) And finally how good is the reception? I am out in the boonies in WA and I get pretty good reception. I can make calls from inside my house. The phones use Verizon towers and it works out great for me. I guess it all depends on where you are as to how good the reception is.
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Consumer Reviews
i love the phone just wish i could buy ring back tones and have
3
Consumer Reviews
Looking into buying the touch screen. After reading reviews,
1
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Ali
2010/02/18 |
Looking into buying the touch screen. After reading reviews, just one question; Can you send texts to out of state numbers? I have friends and family in other states that I text on a daily basis but from reviews it sounds as if I won't be able to send them texts anymore...
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Consumer Reviews
Can anyone tell me if the voice/text/data can rollover if not
5
Consumer Reviews
@Scot, or anyone else that knows. Scot wrote that his monthly
5
Consumer Reviews
Hi I'm trying to get off my crappy contract phone and get into
4
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Jonathan
2010/02/18 |
Hi I'm trying to get off my crappy contract phone and get into a prepaid phone plan since I have a budget now and ST seems to be the choice next to Virgin Mobile. I just have a few questions if someone can please answer them since I really want to switch. 1) How long can ur text messages be sending and incoming in regard to characters to any phone company? 2) How good is the QWERTY keyboard on the Samsung R451C? I have kinda big finders lol. 3) And finally how good is the reception? Please Help...Thank You!
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Consumer Reviews
@Anna: The only way to cancel auto-refill is to call customer
4
Consumer Reviews
i need help if anyone knows how to cancel auto refill for straight
4
Consumer Reviews
I bought a r810 Samsung Finesse. worked 2-3 weeks and kept restarting
1
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dd
2010/02/17 |
I bought a r810 Samsung Finesse. worked 2-3 weeks and kept restarting and freezing up. I went back and bought another Finesse at a diff wal mart. It lasted 1 day and does the same thing. Spent hrs online with St and Samsung. I dont know whom is worse. St said take it back to WM or its 14 days to send me a loaner. Samsung said about 2 weeks for a repair> So now I have a 40 phone for a backup when the samsung freezes it may be out for hrs or a day then its fine 2-3 days just depends.
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Consumer Reviews
This phone is pretty awesome! I have the latest phone from ST...a
4
Consumer Reviews
This is a whole new era for the cell phone industry. I have
5
Consumer Reviews
Got my new Samsung R541C today. Ported my old number to the new
4
Consumer Reviews
@c09I purchased 2 razor v3a from walmart.com activated one everything
5
Consumer Reviews
@c09: all the StraightTalk phones come deactivated. They don't
5
Consumer Reviews
Thanks so much Damon you seem to know alot. I went ahead and
3
Consumer Reviews
As of right now, my comments to ST is very poor. I'll feel better
1
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c09
2010/02/17 |
As of right now, my comments to ST is very poor. I'll feel better when I get my phone working and up and going by faxing them my proof of purchase. I don't understand that when I bought it from Walmart and ST customers service said that the serial number on the box hasn't been activacted. Was it walmarts fault or you say that ST has a very poor time of keeping track of their phones. The funny thing is that walmart has it locked up on the self, and no ones going to steal the phones easily. To this point I'm upset but I'm looking forward how this will turn out.
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Consumer Reviews
I give this phone r451c & the company 5 stars b/c I've had
5
Consumer Reviews
i transfered from t-mobile to straight talk. it took about 3
5
Consumer Reviews
@Janek: leave your AT&T active and port the number over to
5
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Damon
2010/02/17 |
@Janek: leave your AT&T active and port the number over to your StraightTalk phone via the StraightTalk website. AT&T should then automatically shut down your account and stop charging you, but check later just to make sure. @Amanda Felt: switching your StraightTalk phone number between StraightTalk phones takes five minutes on the StraightTalk website, and there is no charge. Once the number was moved off the old phone it should have been in a 'deactivated' state, at which time you could activate it on the StraightTalk website with a new number. You went to a lot of trouble and wasted time for nothing and it was your own fault. @Kristina: I like the R451C because it's only $100, has a full QWERTY physical keyboard, but is still small enough to fit in a pants pocket. It also has an internet browser and MP3 player. The Finesse has a much larger screen, but is 3.5x the money, and it's bigger. I like the looks and style of flip phones, but typing text messages or browsing without a QWERTY keypad sucks. @Catarinah: yes, you can keep your old number. You can do this with any provider, including StraightTalk. Just go buy a phone from Walmart, bring it home and use the website (do not call customer service) to activate the phone--choose the option to port a phone number from another provider. The number should be moved to your new StraightTalk phone within 24 hours (mine took 10 hours). @Jeff: even if you have to pay a penalty to get out of a contract to move to StraightTalk it probably wouldn't take long to recover the loss if StraightTalk costs you $30 per month versus $70 (for example) at Alltel. Do the math. @DJ: sounds like when you set up your POP in Gmail you picked the option to pull all emails from Yahoo. There is also the option to just pull new emails, which is what I did. Now that you already did it, I don't know how to stop Gmail from finishing what you told it to do. You can try contacting them (I've never tried it since I've never had a problem). You can also try contacting StraightTalk customer service and see if they can purge your text message que, or you may just have to delete the gazillion text messages via your phone :( @Mark: The only money you could possibly waste is on the phone card since it's not returnable. The phone is returnable. You should have used the StraightTalk website to activate the phone anyway. I do agree that it is annoying when the CS reps continually say they are going to put you on hold, talk to a supervisor, et., but they have been mostly helpful for me. The initial time you spend setting up your account is well worth having great service on the best network for an amazing price. Suck it up. @SK: you don't need to buy a second set of StraightTalk phones to port your phone numbers over. You can let your StraightTalk phones run out of time/money and deactivate, or call Customer Service and ask them to deactivate the StraightTalk phone(s) immediately. Once deactivated you can activate them on the website the same as if you just bought them, choosing the option to port the phone numbers from your old provider. @Mel: buy a USB/PC cable for the phone from Ebay ($6) and copy songs or ringtones over to your phone's MicroSD card ($12 for 2GB size). I'm told that if you put mp3's in the ringtone folder you can use them as ringtones (plays only the first few seconds of the song, though, so you may want to cut the song down to the good part in an editor).
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Consumer Reviews
I transferred my old Net 10 number to my new straight talk phone
1
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Mel
2010/02/17 |
I transferred my old Net 10 number to my new straight talk phone without issue. But i attempted to shop around for ring tones it told me there was a prob with authorizing my account, so I called the customer service number. First there was so much background noise and interference I couldn't hear the operator. After being on the phone for an hour I said I need to go to work I need to get off here where are we on this issue, and they had already hung up on me!!!!! Big mistake, waste of money!!!!
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Consumer Reviews
I am not sure why all the problems are noted here. It might
5
Consumer Reviews
I wasted $75 to buy a phone and card and after wasting 3 hours
1
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Mark
2010/02/17 |
I wasted $75 to buy a phone and card and after wasting 3 hours on the phone still no service and no one can explain to me why. The customer service operators barely speak english and constantly put you on hold to "update my supervisor" who never seems to do anything. The final straw was having my call transferred to another department which never answered to call! I will be filing a complaint with the attorney general and anyone else I can find since the company has no complaint process itself.
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Consumer Reviews
@ Damon HELP...i set up a gmail acct and set up POP for my yahoo
3
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DJ
2010/02/17 |
@ Damon HELP... i set up a gmail acct and set up POP for my yahoo email to forward and all the yahoo email in my in box moved to gmail! all of them not just the new ones for today only. now my phone keeps texting me all the emails it forwarded. i went in and changed the settting to disable forwarding but it still fills up my phone to 100 text msgs that are from before. after i disabled POP i deleted all the messages gmail ported over from my yahoo acct. so my gmail inbox is empty. i still keep getting texted those old yahoo emails. any suggestions to fix this? gmail still wants to forward all the yahoo msgs that were in the yahoo in box. thanks in advance.
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Consumer Reviews
To have a number ported over from AT&T do I have to have
3
Consumer Reviews
straight talk is awesome!! very affordable...i canceled my contract
5
Consumer Reviews
I think that Sraight Talk service is great. I have the $45 unlimited
5
Consumer Reviews
If there was zero stars I would choose it. I purchased a new
1
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Amanda Felt
2010/02/16 |
If there was zero stars I would choose it. I purchased a new cell phone for my husband for his birthday and he was on the phone for 4 hours transferring his number from his old straight talk phone to his new phone. Then i called to activate his old phone with a new number and have been put through the ringer. I have spoken representatives for 4 days and nothing has progressed. Warning if you want to activate an old phone with a new number good luck. I am no longer recommending straight talk to anyone.
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Consumer Reviews
Im currently with Alltel and they've been great for 10 years..
3
Consumer Reviews
I went from Sprint to Straight Talk going on 4 months saving
5
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scott
2010/02/16 |
I went from Sprint to Straight Talk going on 4 months saving $1,473. per year.I did the math, paid the termination fee and still on top. coverage is great,data is fear,text I like. But for me, talk is cheap without losing signal..I did call customer service, and asked them if there was any way they can remove the minute message reminder,and they did.If you receive poor customer service, hang up and call again, and most likely you will get someone can help you.Once again,any one that can save me $ 1,475. per year with excellent coverage deserves 5 stars in my book.
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Consumer Reviews
so im wondering about purchasing this phone. i think that this
5
Consumer Reviews
Ok thats helpful. What do you think is the best phone to get
3
Consumer Reviews
I've had Straight Talk for 3 months now and have had absolutely
5
Consumer Reviews
@Kristina:If you look up the Samsung R451C phone on the Walmart
5
Consumer Reviews
I'm interested in this service. I am from Lincoln, NE does anyone
3
Consumer Reviews
Reminder: to get rid of the annoying "you've got x minutes
5
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Damon
2010/02/16 |
Reminder: to get rid of the annoying "you've got x minutes of call time" message when you make a call, contact customer service and ask them to turn off the 'pre-call message'. Yes, it would be nice if you could do this via your phone or the website, but at least you can do it. @Chase: no, they don't have push email. Just have your emails forwarded to yournumber@vtext.com. You won't get the complete email if it’s large, but enough to see if it's worth looking at; then you can use the phone's browser to get into your email account to read/respond to the email. Works fine unless you're a heavy emailer. FYI, I bought a PC cable for the phone off of Ebay for about $6. It works fine, charging the phone. The first time I used it, however, Windows wanted to install ‘Samsung CDMA driver’ software which apparently doesn't exist. I just canceled out of that popup message (marking it not to ask me ever again); then Windows detected the MicroSD card in the phone and allowed me to copy files to it. The phone’s MP3 player didn’t detect wma files (the Windows format), but found mp3s no problem and played them. I also bought a 2.5mm to 3.5mm adaptor from Ebay ($1), but when I push the male end into the phone all the way I only get mono sound to my 3.5mm earbuds. If I pull the plug out of the phone a couple of millimeters I get stereo sound. I ordered a different adaptor to see if it works better, but at least I know I can get it to work. The MP3 player allows you to play all songs if you want, or an album or playlist, etc., and you can shuffle the play order. The sound quality seems as good as my dedicated Fuze MP3 player.
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Consumer Reviews
to port your number you have to have your old phone still active
4
Consumer Reviews
@ DamonI went and created a gamil acct. I went into setting and
5
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DJ
2010/02/16 |
@ Damon I went and created a gamil acct. I went into setting and found POP. It seems really complicated. I'm not sure if I completed the process to have my yahoo eamils forwarded to my new gmail actt and then have the gmail txt me the yahoo email to my ST phone. It's almost like I need tech support to go step by step since this is all new to me. Thanks in advance for all your helpful suggestions. Wish you lived locally in Miami Beach so I could hire you for your tech suppost... :-) Best, DJ
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Consumer Reviews
Hi!I've had the service for a little over one month now. I give
4
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Eillem
2010/02/15 |
Hi! I've had the service for a little over one month now. I give the straight talk 4/5 stars. Below I give more details about the Good, the Bad and the Ugly. The Good: Overall, the quality of calls are excellent, I always get a strong signal, my phone is working fine and the PRICE is phenomenal! I used to have t-mobile which had astronomical fees. The Bad: the selection of phones sucks! The design of my phone is awkward and It still takes me WAY longer to text than usual, even with the QWERTY keyboard. The keys stick together! The UGLY:It's true about what other people are saying below...the customer service is HORRIBLE.They are polite but the communication is bad because of SERIOUS language barriers. I was on the phone today almost FORTY (40) MINUTES with customer service just to buy more minutes because she had to hear me spell EVERYTHING twice. God forbid you have to do something more complex (i couldn't do it online bc their site is having issues apparently). I also forgot to mention that in the beginning they wouldn't refund the money from a problem with the service cards. Honestly...Straight Talk deserves about 3 stars, but for the price it's unbeatable. My final say: If you are a moderate phone user (meaning you don't need it for business, but you text moderately, and talk a bit each day to a family member/friend:I used 800 min out of 1000) then this phone is for you. If you are high maintenance and tend to need a lot of help setting up things then you will be a miserable person.THE QUALITY OF COVERAGE AND CALL ALONG WITH THE PRICE ARE AMAZING!!! Great for college students and normal, working people on a budget!!!
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Consumer Reviews
After 1 month, I can honestly say this is the best cell provider
5
Consumer Reviews
Got a Samsung Finesse phone tonight. Works GREAT! No, it is not
5
Consumer Reviews
I called customer service to fix my browser that wasnt working.
4
Consumer Reviews
The coverage with straight talk is okay, but it is possibly the
1
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Stephanie
2010/02/15 |
The coverage with straight talk is okay, but it is possibly the worse customer service EVER. I don't believe it's worth the money that you save on the plans. It's okay as long as you don't have any issues and if you do don't expect customer service to be of any help.
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Consumer Reviews
STAY AWAY FROM THESE PEOPLE. POOR CUSTOMER SERVICE.COULD NOT
1
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HORRIBLE
2010/02/15 |
STAY AWAY FROM THESE PEOPLE. POOR CUSTOMER SERVICE.COULD NOT USE MY PHONE FOR 2 DAYS AND THEY WOULD NOT OFFER ME ANY DISCOUNTS!!
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Consumer Reviews
I bought Samsung at Wal Mart for $99 and signed up with a $30
4
Consumer Reviews
DO NOT BUY INTO THIS SERVICE I REPEAT DO NOT GET A ST PHONE THE
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Consumer Reviews
I just bought my phone two days ago and frankly I LOVE IT!straight
5
Consumer Reviews
Chase.... Walmart is Walmart... The kid behind the counter couldn't
4
Consumer Reviews
QUESTION???I was thinking about switching to this service. Can
3
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Chase
2010/02/15 |
QUESTION??? I was thinking about switching to this service. Can someone help me? 1)Does Walmart provide customer support at their locations for this service? 2) Can I use any unlocked phone with this service or do I need to buy one off of the StraighTalk website? 3) Do they have push email?
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Consumer Reviews
I am an airline pilot, got Straight Talk on the recommendation
5
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John E
2010/02/15 |
I am an airline pilot, got Straight Talk on the recommendation of fellow piltos who have it, have used it for a week now. It works beautifully. Goodbye rip off AT&T. $45.00 a month is nice. Complaints: Web browsing is a bit difficult vs. the AT&T smartphone I had, but usable. But then again who am I to complain for $45.00+Sales tax vs. AT&T for the nearly the same thing at over $138.00/month. As the other posters here state, READ the INSTRUCTIONS. Be prepared to wait for customer service, and be VERY careful if you get a person who does not understand English or Spanish (if Spanish is your native language).. If they can't undestand you, they can screw things up worse. Better to hang up in my opinion and get someone who can understand and converse with you.
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Consumer Reviews
@Courtney. Your email address is: 1234567890@vtext.com (obviously
5
Consumer Reviews
ANY plan is better than what I've had to deal with at T-Mobile!!!!
5
Consumer Reviews
Okay so I just activated my phone and so far I am having on problems...
4
Consumer Reviews
@DJ. I haven't browsed through all the remarks lately, so I
5
Consumer Reviews
@DJ: I think all the email services allow pulling emails from
5
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Damon
2010/02/15 |
@DJ: I think all the email services allow pulling emails from other providers via POP. In Gmail, you go into the settings area and then POP tab. You can then specify another email provider web address, put in your username and password, and how often Gmail should pull emails from that account. It will then do it automatically. Google 'POP email' for more info. If you don't mind changing email addresses, just use Gmail instead--I like it the best of all the services I've tried, including Yahoo, Hotmail, and GMX. @JP: you're right that the browsing on the R451C phone isn't great. The Droid phones are way better for that, for example, but then you have to pay $70+ per month and be in a contract. The R451C is fine for checking and replying to email (Gmail and Hotmail work fine for me), checking movie times, and getting text directions on how to drive somewhere. For serious browsing you need a much larger screen with touch capability (i.e. a smartphone).
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Consumer Reviews
@DamonThanks so much for writing back. I checked and yahoo was
5
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DJ
2010/02/15 |
@Damon Thanks so much for writing back. I checked and yahoo was at one time offering a monthly rate now it's a yearly rate to have yahoo premium email that lets you forward your email. i can create a gmail email address that's fine espeically that fowarding email in a txt to a cell phone is free. But I don't know what this means what you typed: "get around it by using a Gmail account, and pulling your Yahoo emails over to Gmail via POP." How do you pull your yahoo emails to gmail via POP? What is POP? Thanks in advance for your help ! All the best, DJ
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Consumer Reviews
I am not able to receive incoming texts on my phone just bought
1
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Lina
2010/02/14 |
I am not able to receive incoming texts on my phone just bought my phone yesterday and after texting a lot of people I have had no texts in return, I have talked to these people on the phone and they have all said they replied but I never received any of them. I bought the slider samsung phone. I am very mad right now since I bought the phone for the keyboard so I can text, and customer service is not open right now.
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Consumer Reviews
So I read the Straight Talk Terms and Conditions on their website.
5
Consumer Reviews
so far this is the best cell phone provider i have ever had .
5
Consumer Reviews
Got my phone last week. No problems. I followed the instructions
5
Consumer Reviews
I purchased my straight talk phone yesterday. The phone is a
3
Consumer Reviews
I've had my Samsung 451C for a couple of months & have had
3
Consumer Reviews
I have been trying for 2 months to be logged in to be able to
3
Consumer Reviews
my service has been down for 3 days now and your costing me money!!!!no
1
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jones
2010/02/14 |
my service has been down for 3 days now and your costing me money!!!!no respect custormer service wont even take my call ??????????????????????????????/
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Consumer Reviews
@ amandaor anyone with the razrI put ringtones on the phone with
4
Consumer Reviews
I purchased the Samsung phone. Using the website, and needing
3
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JP
2010/02/14 |
I purchased the Samsung phone. Using the website, and needing no interaction with support, I was able to port a number and have my new ST phone up and running in 15-20 minutes, literally... Fortunately for me, I was porting over a Verizon number, I had current and correct account information including PIN, and my service was current and in good standing. During the process, I was directed to Verizon's site to confirm my port request and some security verification. I did a great deal of research on the ST service before buying. I got the impression(from user reviews and the many disclaimers during the porting process) that it's really pot luck as to how successful you will be. I suspect that the experience could be totally different from user to user, depending on who your current carrier is and the many variables that factor in to the whole port process. As for the phone, I have been pleased with the decent battery life, and easy to read display. Calls are clear, and in my rural area, I have minimal problems with Verizon coverage, even considering terrain. Camera seems on par with most, although this is my first camera phone. Note that the trigger to pull up the camera is touchy and located in a spot that is apt to be pressed inadvertently. My biggest disappointment with this phone and service is the web. I have found the web service to be of no use to me. I am a total newb to mobile web, so my experience is based from that perspective. If you are like me, what you need to know is that you should not expect the web to look anything like what you are used to seeing on your home PC. Web pages seem to be random pieces of text from the source page and a few crude graphics here and there. Now I'm not suggesting that is the fault of ST, but be aware. I guess if you want to spend $3-400 for a phone, the browser would be better featured, but I can't do that. Somehow, I just expected a scaled down version of a normal web page, and that is not how it works at all. Part of the problem is page formatting, which is the responsibility of the designer, and you will find some sites that are designed for mobile web browsers, and I suppose thats what you should look for. Obviously, my expectations were based in a misunderstanding of how things work, and that's my fault. On the other hand, what's not my fault is the many errors that have prevented me from any substantial quality mobile web experience such as 'bad gateway', 'http unable to connect' etc.. I cannot use my Yahoo email even with their 'Yahoo Mobile' service. I even tried to download an alternative browser from Opera, but of course, they have nothing that is compatible with this phone, which you will find to generally be the case considering that this is a lower end phone that is probably built specifically for ST by Samsung. Little chance of any 3rd party software development for something like that. Bottom line, despite purchasing the $45 unlimited card, I will definitely be switching to the $30 card since the web service has absolutely been the biggest waste of time for me. Good for phone calls, texting is fine, but don't expect much else. And good luck if you ever have to speak with support. Hope this helps......
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Consumer Reviews
I bought my Straight Talk phone and card from Wal-Mart on 1/16/10
5
Consumer Reviews
I have had my Straight Talk plan for 30 days now. I switched
5
Consumer Reviews
the only way 2 get ringtones is a credt card that pissed me off
3
Consumer Reviews
I like my phone i bought from walmart.. everything went great
5
Consumer Reviews
I ported my number from virgin mobile only took a couple of hrs
5
Consumer Reviews
Hello,Can someone tell me what will happen after a month without
3
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Alex
2010/02/13 |
Hello, Can someone tell me what will happen after a month without refilling your account? Will they deactivate it immediatly or will they give you a grace period? Thanks!
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Consumer Reviews
I bought a ST phone today. Ported my number from verizon. noproblems.
5
Consumer Reviews
Trying out this service, bought the $40 plan and everything is
3
Consumer Reviews
straight talk sucks!!!! I had them for one hour... they had the
1
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blake
2010/02/13 |
straight talk sucks!!!! I had them for one hour... they had the phone programed then hour later it wouldnt work.. they tried to reprogram it again and said it wont work, i ask if i could get my money for the card refunded, they told me "that we dont give back refunds you are paying us at your own risk" and it cost other cell phone users money to call straight talk phones..they dont tell you that either, there is so much in there fine print that we dont get too see..
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Consumer Reviews
Ported my Verizon phone number over to Straight Talk. I did it
5
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Ed the Pilot
2010/02/13 |
Ported my Verizon phone number over to Straight Talk. I did it about 2 hours ago. It took awhile with customer service, but it was smooth. It took about 5 minutes and it was active. Good bye Verizon and good riddance. 45.00 a month for VZ service is alot better than nearly 100 I was paying. If you port your number, have patience. Tell them you want to port a number first. It is best to port your number to a new phone and a new service card. Had I done it to the existing Straight Talk phone I had, it may have taken up to 4 days. Also, NEVER let your account run out. Or put it on a credit card for auto-refill. I was told by a supervisor, if you let your account run out, you are risking losing your cell phone number, and then it is alot of nonsense work to get it back. A shortcoming of pre-paid service I guess. They warn you about this. Oh well, I had another buddy port his over tonight, it worked smooth. The only shortcoming of Straight Talk (if it is a shortcoming) is they offer only a limited number of phones. I suspect as the service grows, the phone selection will increase. I don't think they are going anywhere soon, since they are owned by America Movil, who has a couple hundred MILLION subscribers in both North America and South America at the various companies Carlos owns. Again, goodbye and good riddance Verizon, I'll be using your system, but not at your rip off (IMHO) prices.
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Consumer Reviews
I read initial reports of poor customer service and troubles
4
Consumer Reviews
I have had StraightTalk service for over a week now and I am
5
Consumer Reviews
When I said in the last post "Verizon and AT&T can be
5
Consumer Reviews
Bought a Staright Talk phone and card at WalMart 2 weeks ago.
5
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Ed the Pilot
2010/02/13 |
Bought a Staright Talk phone and card at WalMart 2 weeks ago. Phone is working great! Going to port my number from Verizon and ready with FCC rules and a lawyer. If your having trouble porting a number here: http://www.fcc.gov/cib/consumerfacts/numbport.html THEY HAVE TO PORT YOUR NUMBER REGARDLESS IF YOU HAVE A CONTRACT OR OWE MONEY TO THEM. Verizon, AT&T CAN BE SUED if they don't comply. The only thing these companies understand is a money penalty.
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Consumer Reviews
what is the 5 digit number you call to get your lanuage and finish
3
Consumer Reviews
@ tuf8secondsYou may indeed use your phone and travel to any
5
Consumer Reviews
I just returned a Straight Talk phone to Walmart. After I got
1
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tuf8seconds
2010/02/12 |
I just returned a Straight Talk phone to Walmart. After I got it home and was ready to port my cel number, the cs rep. told me that I could only use my phone in the area where I activated it. I thought that might have been some really good news to tell me before I bought the thing. Can anybody tell me if you can in fact travel from state to state and use this phone. If you have tried it, please contact me at "tuf8seconds at yahoo dot com" and let me know. Thanks.
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Consumer Reviews
I just got my second ST phone. Goodbye forever sprint! If
5
Consumer Reviews
my phone broke one day and i had to tranfer my plan to another
2
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matt
2010/02/12 |
my phone broke one day and i had to tranfer my plan to another phone which was lame but i had acctually good CS and they extended the time from the lost days surprising but for some reason i lost internet capability which made me frustrated so im dis pleased with that after paying for an umlimted plan then being told u over used unlimted imternet does make sense to me
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Consumer Reviews
@DJ: Gmail never charges for anything. The text messages you
5
Consumer Reviews
Customer Service - 0 starsPhone - acceptableI lost 7 days on
2
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Oscar
2010/02/12 |
Customer Service - 0 stars Phone - acceptable I lost 7 days on my 1st card due to not working. I called CS and they got me going, but would not/ could not provide comp for the lost days. I have been complaining for over 30 days. Corp does not care. Customer Service is poor.
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Consumer Reviews
Update from my previous posting. You have to get the right person
4
Consumer Reviews
@ Damomi have yahoo for email. as far as i know to forward email
5
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DJ
2010/02/12 |
@ Damom i have yahoo for email. as far as i know to forward email you have to have a premium acct with yahoo and pay a monthly fee. do you know if having emails sent to your phone as a text message with gmail is free? and does anyone know if yahoo email can forward for free to your ST cell as a text message? how to set that up? thanks in advance for any info. all the best, DJ
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Consumer Reviews
@DolpinThanks 4 the info about mins and web mb's rolling over
3
Consumer Reviews
Bought the razor and started on the $30 plan. It was excellent
3
Consumer Reviews
After getting irritated with Verizon Customer Service I started
5
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Damon
2010/02/11 |
After getting irritated with Verizon Customer Service I started researching my wireless options. I've always enjoyed Verizon's superior network with great reception, so I was hesitant to change networks. I was happy to find out I didn't have to! I had the option to keep my existing Verizon phone and activate it with Page Plus Cellular which uses the Verizon network. I liked their plan with 1200 minutes for $30/month. But my phone was old and beat up looking so... I decided to go with StraightTalk which also uses the Verizon network. I bought the Samsung R451 phone with physical slide-out QWERTY keyboard. It has a nice size that is big enough to have a decent screen on it, but is still small enough to easily fit in my slacks or jeans pocket. It also has a MP3 player and an internet browser. I set up my gmail account to forward personal emails as text messages to my phone so I know within 15 seconds when someone emails me (use [yourcellnumber]@vtext.com). The text message contains enough of the email so I know what it's about. If I want to respond I can use the phone's browser to be in my gmail inbox within 30 seconds, typing a reply (save the mobile version of your email website as a bookmark for faster access, and have it remember your password. If you lose your phone just change your email password). The $30/month plan with 1000 minutes and 1000 text messages per month is enough for for me for now. That much money at Verizon would only get me 450 minutes of airtalk with each text message 20 cents extra, and no data. Tips: for fastest and easiest setup buy the phone from Walmart and bring it home and activate it on the website, choosing the recurring debit plan. I did this with a new phone number and the phone was working for calls and internet browsing within minutes. After I was sure that I liked the phone (I really do!) I ported my old Verizon number over. The number was working about ten hours after the process started. My internet browser took almost two days to start working again, though, but that's not a big deal. If I had to do it over I would just port my old number immediately instead of getting a new number first. If I ended up not liking the service I could just port the number again, since it's free. ALSO: you can get rid of the really annoying pre-call message ("You have 16 hours of time for this call...") by calling customer service and asking them to turn off the pre-call message. Now my calls start immediately the same as if I was on a post-pay phone plan. I love StraightTalk and my R451 phone!
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Consumer Reviews
@Tom: since StraightTalk is on the Verizon network, you can
5
Consumer Reviews
Does any of you Straight Talk Users know the Email Address to
3
Consumer Reviews
Received my phone and immediately set about porting my AT&T
4
Consumer Reviews
DO NOT order your phones from the Straight Talk website! I ordered
3
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FE
2010/02/11 |
DO NOT order your phones from the Straight Talk website! I ordered mine on Monday, paid $15 for the overnight shipping and on Wednesday when I still didn't get shipment confirmation I called them to see what was going on. They never shipped the phones. I asked to refund my card and the rep said they would within 24-48 hrs and the shipment had been stopped. This morning (Thursday) I get an email saying it's still been shipped. Now I have to refuse shipment and the rep I spoke with today told me it'd be 5-7 days before I got my refund. Customer service IS a nightmare and you are told different things. We did go out and just buy the phones from Walmart and were happy with the ease of activiation. Other than customer service, I think we will be happy with our phones. But seriously, buy your phone(s) from Walmart.com or a Walmrt store!! NOT Straighttalk.com!!
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Consumer Reviews
@ DJI have been with Straight Talk since July and my minutes
4
Consumer Reviews
Hi everyone from Miami Beach. Really miss the 80 degree days
5
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DJ
2010/02/11 |
Hi everyone from Miami Beach. Really miss the 80 degree days we had last week leading up to the super bowl. Was able to check my yahoo email with the info i got from here while at the beach the day of the CBS Morning Early Show concert with gloria estafon here on south beach! Well i'm writing right now to ask anyone if their minutes have rolled over?? my dec 29th mins i purchased and were not used are in my balance when i activated a new card on jan 29. those mins have never been deleted which is a good thing. is this haapening to anyone else?? well i see all the new pics of people in the snow. good luck out there i hope everyone stays safe on those slippery dangerous roads. come to south florida if you can it's the only place where we have 70 or 80 degree days at least once a week. we have had an great winter so far. look forward to hearing from you guys with info on ST. HERE IS AN EMAIL TIP: when checking email instead of using the arrow keys use the volume key, yes thats right the volume key it acts like page up or page down does on a regular computer keyboard. i'll post more tips as i get them. :-) all the best, DJ
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Consumer Reviews
that it doesnt give you everything with internet and you cant
2
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Timesha
2010/02/10 |
that it doesnt give you everything with internet and you cant recieve pictures and its hard to download music and it says mi phone is disabled when i just payed my bill
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Consumer Reviews
I have had this phone since the first of February 2010. Brought
3
Consumer Reviews
dont piss me off straight talk. i have a similar sitch to user
3
Consumer Reviews
@ TonyMy browser never worked on the 3 phones I have had with
4
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Dolphin
2010/02/09 |
@ Tony My browser never worked on the 3 phones I have had with them since July but I did call on each one and the browser was activated within 4 hours each time. I called CS and told them that my browser wasn't working and the error message it gave me. So they tested my phone somehow and kept doing whatever they did on their end and they kept having me try it but it never worked. So they sent a report to someone about the problem and gave me a ticket number and if that my phone wasn't working within 6 hours to call back and give ticket number. But it did work every time within 4 hours and never once had a problem with it. Hope this helps. @ Jesse I had my number ported over in July from AT&T. The first thing to do (if porting your number from another provider) is to call your current provider and ask them what your account number is and what your password is, once you have that information, you are good to go with ST. Call ST and tell them you want to port your number to ST and they will ask some personal questions and the serial number of your ST phone you want to use and they should verify the account number, password, serial number and ported number with you just to make sure they have the correct information on hand. It took them 2 hours to port my number over and it worked fine. (By the way, you do need to call them from a phone that is not with ST or your other provider). But with all 3 of my phones: Razor, Samsung 451 and Samsung Finesse 810 (touch screen), 90% of my calls were dropped in about 30 seconds. Each time I have called them several times and each time they call you to test that phone (as usually it wouldn't act up with them), they tested the line and my ported number, everything checked out fine. So still to this day it is still a mystery why it can't be fixed. My outgoing calls, web, and text all work fine, it's just a problem with the incoming calls. I would love it if someone could tell me how to fix it. They also tell you that you don't receive roll over a it. The price is great and the minutes you get. It takes some patience with CS, just be patient and polite and if you can't understand them, tell them to slow down because you can't understand them and they will work with you. Hope this helps everyone. email me at gsipe09@aol.com
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Consumer Reviews
ALMOST ALL INCOMING CALLS GET CUT OFF AT 30SEC.PORT MY NUMBERT
2
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JESSE
2010/02/09 |
ALMOST ALL INCOMING CALLS GET CUT OFF AT 30SEC.PORT MY NUMBERT TO ANOTHER PROVIDER IT TOOK ME 5 DAYS UNTIL I WAS CALLING SO THEY CAN RELEASE MY NUMBER.
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Consumer Reviews
I've had a straight talk phone and like it. But i'm having problems
3
Consumer Reviews
@Kenny Thanks for conformation regarding the main page.
5
Consumer Reviews
I would like to comment on the poor service that is received
1
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Peter Y
2010/02/09 |
I would like to comment on the poor service that is received from straight talk customer service. I enrolled in the $30 plan the first month and before the thirty days were over I enrolled in the unlimited plan and the charged me twice and have been having a difficult time getting a refund for the double charges. The customer service is awful. Do not waste your money buying a phone from walmart.
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Consumer Reviews
@Mempho Main web page has changed. You can use the old page.
2
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Kenny
2010/02/09 |
@Mempho Main web page has changed. You can use the old page. Click my portal on the main web page.
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Consumer Reviews
Do what I mentioned below, and the service cannot be beat. Oh,
5
Consumer Reviews
Your ST service experience will be 5 stars if you do the following:
5
Consumer Reviews
has the main page for mobile web changed. I now get a red,
5
Consumer Reviews
I ordered 2 samsung finesse phones with over night shipping and
1
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PissedVA
2010/02/09 |
I ordered 2 samsung finesse phones with over night shipping and 2 $45 top-up cards on Feb, 3 2010. It is now Feb, 9 2010 and I have YET to recieve my phones. I have called CS daily, and was told that they "SHIP" their phones to fed-ex, was told to wait 24 hours repeatedly, or was told that there was a delay in shipping. My credit card was charged $800.33 instantly when I made the order, and was told that it could take 2 months to get a refund. I tired to reply to the confirmation e-mail I recieved at the time I placed the order, and got an UNDELIVERABLE response to my reply. So after 5 days, I am out $800.33, have NO phones, and CS sucks ROYALLY! I am going to contact the BBB, and my credit card company.
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Consumer Reviews
@ KennyI also ported my number over from AT&T and it was
4
Consumer Reviews
@ KennyI live in So. Indiana and my incoming calls are dropped
4
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Dolphin
2010/02/09 |
@ Kenny I live in So. Indiana and my incoming calls are dropped 90% of the time within 30 seconds. I have been with ST since July and have had the Razor, Samsung 451 and Samsung Finesse 810 (touch screen) and my dropped calls happened on each one, that is the only problem I have ever had with ST. If you find a solution to the dropped calls, please, please let me know how to fix it. Email me at gsipe09@aol.com
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Consumer Reviews
I absolutely love this phone service!!!! No complaints from me.
5
Consumer Reviews
Dont try to port a number with this company. You will get a run
1
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Kim F
2010/02/08 |
Dont try to port a number with this company. You will get a run around for days and days. I paid 145 dollars and still no phone. I am very disastified with this company and they have offered no help to resolve this issue. I turned this company into the better business bureau.
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Consumer Reviews
I was with Verizon. Customer service with Verizon took too long
5
Consumer Reviews
I HAVE HEARD GREAT DEALS ABOUT THE STRAIGHT TALK PLAN... IM GOIN
5
Consumer Reviews
Add me to the list of dissatisfied customers. I could not get
1
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Dwayne Williamson
2010/02/08 |
Add me to the list of dissatisfied customers. I could not get them to transfer my old number and when I told them to just give me a new number, I was told it would take up to 7 days. No phone for 7 days. I would like to tell them where to put their phone. Don't buy one of these phones if you need service in the near future.
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Consumer Reviews
@ Tim and rlsaineI’m glad that you guys have the same phone
5
Consumer Reviews
To Marie, Go to cellphoneshop.net. You will find the usb cable
2
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Kenny
2010/02/08 |
To Marie, Go to cellphoneshop.net. You will find the usb cable for the Samsung slider phone. I have the same complaint. Cs is a nightmare. Live in Ky and have had several dropped calls. I have the Motorazr. I wonder if a different ST phone would make a difference?
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Consumer Reviews
I purchased my ST phone (samsung R415c)with the $45 unlimited
5
Consumer Reviews
I feel that if youare going to sell these types of phone in all
1
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Nicole
2010/02/08 |
I feel that if youare going to sell these types of phone in all areas that it could cover where they are sold at. So if you are going to sell them you need to cover all counties an not just the ones in bigger counties that is not cool.
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Consumer Reviews
I ordered a Samsung Finesse along with a month of unlimited service
4
Consumer Reviews
Please read all of my othe posts. If your having problems please
1
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chris still waiting 55 days and no # port.
2010/02/07 |
Please read all of my othe posts. If your having problems please contact the FCC and the BBB. I have been trying to get a number ported over since Dec 13 2009. Lies, lies, lies. Miss communitcations I have told them my information Pin, acct # Ect. over 20 times. I have been told 24 more hours at least 40 times. REALLY! Do they think I believe them. I have called corp in Miami at least you can understand the csr. If I don't have it by tomorrow I want a refund. Maybe I will be the first on to get it. LMA NOT! Please don't get this company if you do it's you own fault!
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Consumer Reviews
I've had my Straight Talk LG 220C phone for just over a week
5
Consumer Reviews
I'm PISSED!!!!!S.T was PERFECT for me until one day myspace mobile
1
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Carmelo
2010/02/07 |
I'm PISSED!!!!! S.T was PERFECT for me until one day myspace mobile just stopped working. When my brother calls they tried to make it seem as if they were doing something by telling him "take your battery out without turning off the fone, then turn it on,when it turns on check myspace mobile and it should work" when my brother did that myspace still wasn't working then when my brother tells him it's not working he says "Oh, myspace mobile is down right now call back in 24 hrs. if it's still not working" it's been about two weeks....S.T is real unprofessional i might just go with metro if they don't get this fixed ASAP!
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Consumer Reviews
Hi Tim, you mentioned you got your Samsung Finesse at Walmart.
3
Consumer Reviews
i bought this phone and switch from boost. worst thing i ever
1
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needphone21
2010/02/07 |
i bought this phone and switch from boost. worst thing i ever did. i can not recive text messages from boost metro pcs tmobile and i dont know who else. after 5 calls to cs they said it was the other companys fault. bull ST realy is not for me so beware now im out 15o dollars....
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Consumer Reviews
I LOVE IT! I bought the Samsung touch screen today at Walmart.
5
Consumer Reviews
I am very pleased with this phone and the monthly cost is great....only
4
Consumer Reviews
This phone is the worst !! Bought the samsung slider, after 1
1
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That's what customer service says
2010/02/06 |
This phone is the worst !! Bought the samsung slider, after 1 week I still can not connect to the web. I have called and all I hear is: "wait 24-48 hours and it will work", NOPE I've waited a week and still nothing. This place is a sweatshop in South America. The phone is going back and I am out the $45.00 for the pre-paid card...next step for me....BBB !!
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Consumer Reviews
I BOUGHT THE SAMSUNG SLIDER PHONE ON FEBRUARY 2ND 2010 . THE
3
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