logo

Prepaid Reviews

View All Straight Talk Prepaid Cell Phones Consumer Reviews


Average User Rating:
3

1422
Consumer Reviews

Consumer Reviews So, with regard to signal coverage. My parents bought their 5
K.C. 2010/03/06

So, with regard to signal coverage. My parents bought their phone in Bonita Springs, Florida and when calling Clarkston, Michigan I've never had an issue with dropped calls or even a "bad" signal. They landed in Hawaii today and called me with crystal clarity. Just thought I'd pass that along if anyone is thinking of purchasing a phone in these areas.


Consumer Reviews @ScottPhxAZYou might want to update your PRL (*22891). It may 5
SK 2010/03/06

@ScottPhxAZ

You might want to update your PRL (*22891). It may be that Verizon has updated its tower listings in your area. Another person said the same thing and had his phone software updated apparently by CS. Shortly thereafter that person reported his number was terminated - no apparent reason. Try the PRL update and see if that helps. I and others would appreciate your inpute with success or lack with the PRL update.


Consumer Reviews Day four and still no service. Day 1 - register on line and get 1
Cliff 2010/03/06

Day four and still no service. Day 1 - register on line and get - nothing. Then, spend 1/2 hour with "service" - nothing. Day 2 - two hours with "service" - nothing. Day 3 - another 1/2 hour with "service" - still nothing. Day 4 - another hour with "service"...nothing. Except the $130 I spent...for nothing.


Consumer Reviews Hey we have had two phones without any problems but recently 3
ScottPhxAZ 2010/03/06

Hey we have had two phones without any problems but recently both have been dropping calls at 30 seconds. We're in Phoenix. Anyone else experiencing this?


Consumer Reviews FOR: SanDiegoJeffStraight Talk phones do not roam. They will 5
Steve 2010/03/06

FOR: SanDiegoJeff

Straight Talk phones do not roam. They will work ANYWHERE in the U.S. where there is a Verizon OWNED cell tower within range of the phone. They don't work on the entire Verizon network, just on the Verizon owned towers. So the C/S rep told you wrong.

I've had ST for about 2 weeks and so far it has worked everywhere I've been except a small area in Md and WV on I-81. The service seems to be no better or worse than the Verizon phone I used previously. For the money I am saving I am very happy with the service.

People need to realize that regardless of the phone or carrier, somewhere, somebody is going to have a problem with one or the other. We're talking about cell phones for crying out loud. When somebody tells me not to buy something because THEY don't like it, well I'm more likely to buy it anyway. And I won't name anybody specifically but some of the comments and questions posted here are just idiotic.


Consumer Reviews I re-filled my account with my credit card $50.33. It said "You 1
Amanda 2010/03/06

I re-filled my account with my credit card $50.33. It said "You have refilled your Service Plan and your request is still being processed. Please allow up to 4 hours for this request to complete. If you need further assistance please call our Customer Care Center at 1-877-430-CELL and we will gladly assist you." Ok it's been 9 hours since I did the transaction, I called and was first on hold for 10 minutes before I could talk to anybody. Then the chick "Barely spoke english" and could not help me, she did try but nothing was done. AT ALL!!!!!! She said that I had to call back on monday. NO! It's saturday! I want my phone.


Consumer Reviews I did alot of research before purchasing this phone a month and 5
Bonnie 2010/03/05

I did alot of research before purchasing this phone a month and a half ago...read some good, some bad. But I decided to take a chance since it still seemed the best deal I found. I bought the basic phone they offered and the $30 plan. I work out where cell phone reception is hard to pick up...always have reception with straight talk. Have never had a dropped call, and for all the horror stories of customer service, I breezed through the activation and set up, and when the time came to refill it was also smooth. I had a new # assigned, did not port my old #. I would highly recommend this phone to anyone looking for a cheap plan with great service!


Consumer Reviews @garryCorporate number for Straight Talk is 800-876-5753 5
K@ren 2010/03/05

@garry
Corporate number for Straight Talk is 800-876-5753


Consumer Reviews help please. anyone know how to get the corporate number for 1
garry 2010/03/05

help please. anyone know how to get the corporate number for straight talk. dealing with cs has nearly caused me a heart attack. need to speak to someone who understands what its like to be screwed over. any help would be appreciated guys and gals.


Consumer Reviews Overall the straight talk service has been adequate. My problem 2
Laura 2010/03/05

Overall the straight talk service has been adequate. My problem is with their website and customer service. It takes 4ever to refill the phones via customer service. If you try to refill your phone online after the minutes expire (at midnight) - you will not be able to. It automatically deactives your phone. The company should at least have a 24 hour window to refill without having to call customer service and speak to CSR's who can't even speak clear English.


Consumer Reviews Day three and still no service. Day 1 - register on line and 1
Cliff 2010/03/05

Day three and still no service. Day 1 - register on line and get - nothing. Then, spend 1/2 hour with "service" - nothing. Day 2 - two hours with "service" - nothing. Day 3 - another 1/2 hour with "service" - still nothing. Except the $130 I spent...for nothing.


Consumer Reviews I got 5 others to switch to straight talk that's 6 with myself 5
Bw 2010/03/05

I got 5 others to switch to straight talk that's 6 with myself we are all very happy with it. One was a landline port which actually did take a month partly because I gave the the wrong info at the start. So I did spend alot of time with cs. I give them a thumbs up they were helpful and polite yes hard to understand them but I give em a thumbs up!


Consumer Reviews I could be wrong here but I believe u need a camera phone in 5
Bw 2010/03/05

I could be wrong here but I believe u need a camera phone in order to down load a mms which a ringtone would be since it's audio.


Consumer Reviews i bought 4 - 100.00 straight talk phones for my family plus 1
DIANE THOMAS 2010/03/05

i bought 4 - 100.00 straight talk phones for my family plus time cards.............now i tried to activatie my personal phone since there was an emergency surgery tonight ..........the animated service can not hear right ater many many calls to it and the office hs 9 o 5 hours....customer sucks.....even registerig on a computer it say's to call..i guess tomorrow........they can have all the d- - phones returned when i contact them tomorrow.................i had net 10 for 10 cents a min and have used them from here in pa to florida and never ever had a problem for several yrs......and they even give you a free phone with the 30.00 plus free 300 min plan.....think before you buy.......thank you for reading this


Consumer Reviews RESPONSE TO RICK::I too have purchased ringtones thru straighttalk 3
Sue 2010/03/05

RESPONSE TO RICK::
I too have purchased ringtones thru straighttalk and have never received the message to download-I called and said I would get a refund and to purchase one again and it would work but of course it didn't-I am still waiting on the refund--I have an LG220 and it never has worked yet


Consumer Reviews can anybody tell me how to get the free ringtones for the slider 3
Brandi 2010/03/04

can anybody tell me how to get the free ringtones for the slider phone?


Consumer Reviews We switched all four of our family phones over from US Cellular 3
wilson 2010/03/04

We switched all four of our family phones over from US Cellular to Straight Talk. We were averaging 175.00/mo. with the four phones on a family plan that was sharing 700 minutes. We also had one phone that had unlimited texting. We were always running over. Now everyone has and pays for and takes care of their own phone and for almost the same price we have unlimited calling, texts, and phone web connection. No more complicated plans you have to wait to use or can't remember...very simple...use as much as you want for 45 bucks plus tax. No problems with service or technical issues so far. HIGHLY recommended.


Consumer Reviews To sw... IT GOES OFF VERIZONS TOWERS.. no way it could be better 3
Megan 2010/03/04

To sw... IT GOES OFF VERIZONS TOWERS.. no way it could be better in service, cus its the same service! But anywasy.. love the phone love the unlimited everything. Couldnt get it better than this!


Consumer Reviews @ Bonnie SchilserYes, you will be able to use your phone out 5
SC from US 2010/03/04

@ Bonnie Schilser
Yes, you will be able to use your phone out of home area as long as it is within Verizon's coverage for no additional charge.

@Nehmo Sergheyev
Why would you add another $45 Unlimited card within one week you just added one? Hello, it's unlimited. therefore, you cannot get anything else in addition. Why did you not wait until next month when you have to refill your balance? And technically, there was no remaining balance on your first card, since it was all unlimited. You practically wasted your $45 gift. It was the fault of yourself, not staright Talk's.


Consumer Reviews Negative!Bought $45 card with original phone. After one week 1
Nehmo Sergheyev 2010/03/04

Negative!
Bought $45 card with original phone. After one week decided to add another $45 because someone gave it to me as a gift. Now I find out the remaining balance on my first card was wiped off. Apparently, on the back of the card: "when you refill...you will lose any of the remaining days you have.." They don't want anybody to have a balance larger than $45.


Consumer Reviews i had heard cs was awful but never knew it would be this bad 1
garry 2010/03/04

i had heard cs was awful but never knew it would be this bad though. im trying to port a number and they said it could take up to seven days to get the number. r they that busy that they cant get the number faster? heard the service is good but i cant do anything to try it out until i get my number. ive had it ported b4 and it never took long at all. seems like all these cheap phone companies do things so bad. should have just had them issue me a new number. lesson learned! u dont have these issues with the contract companies. also boost and st have their cs operations overseas. saves on payroll costs. wow i guess is is the american way huh?????


Consumer Reviews I just had my number stolen out from under me and that is the 1
Matt 2010/03/04

I just had my number stolen out from under me and that is the last straw. CS would not get my number back and that is it! Time to go with a provider that has modern, online account management and customer service that can be understood. After checking at Howard Forums, it would seem that people are happy with the Boost Mobile Blackberry. I had been with ST since last June. I have had numerous complaints about people trying to call me and getting a message about prepaid balance being 0 and after 30 seconds, incoming calls drop.


Consumer Reviews I have had no problems with phone calls but whenever I try to 2
rick 2010/03/04

I have had no problems with phone calls but whenever I try to download a ringtone I never get it, and it is hard to get your money back. They always tell me to wait 48 hours to receive the ringtone but it never comes. Has anybody else had any luck with getting a ringtone from ST?


Consumer Reviews For ssw: just FYI these phones operate off of Verizon's network. 4
CupcakeCutie 2010/03/04

For ssw: just FYI these phones operate off of Verizon's network.
We have had a good experience so far with this phone. May buy another one soon.


Consumer Reviews I love my phone dont have no bill in great service. i have sent 5
Felicia M Oliver 2010/03/04

I love my phone dont have no bill in great service. i have sent two people to straight talk who was tired of all the high bills n they was like thank you. So i give a big thanks to Straight Talk thank u guys for good service


Consumer Reviews my st phone is great..activated and ported number with no problem. 5
ssw 2010/03/04

my st phone is great..activated and ported number with no problem. Beats verizon any day - service and price.


Consumer Reviews Well this is day 2, i have no access on my phone to talk, message 1
vDubbeR 2010/03/04

Well this is day 2, i have no access on my phone to talk, message or web. I cant believe im dealing with this. Its rediculous. Reps dont speak english fluently. Not willing to help. If I dont have service by tonight im done with ST. I would not reccomend this to anyone, its not worth it.


Consumer Reviews Still no service. After registering on line - nothing. Half 1
Cliff 2010/03/04

Still no service. After registering on line - nothing. Half hour on the phone with "service" yesterday - nothing. Two hours on the phone with them this morning - nothing. Oh, except the $130 bucks I've paid for...nothing.


Consumer Reviews For Matt:Who did you contact for the software update - ST or 5
SK 2010/03/04

For Matt:

Who did you contact for the software update - ST or Verizon? What phone do you have and what is the updated software version?


Consumer Reviews I brought the ST phone and it has been nothing but a nightmare. 1
DanielL 2010/03/04

I brought the ST phone and it has been nothing but a nightmare. First I couldn't get the previous phone number transferred for over ten days and then I tried to cancel the transfer and start over and was told it would take 48 hours. After waiting 96 hours I was told it would take another 48 hours and the time I am having a hard time understand the English being you and it is obvious I am talking with someone who is using English as a second language. Bottom-line I am moving on to one of the other prepaid plans. I have never had to wait for a phone number longer in 5 minutes before. Bad customer service and no way to write an e-mail only snail mail and bad customer service is available.


Consumer Reviews I finally got it working. I got somebody on the line. Everything 5
Bumbo 2010/03/03

I finally got it working. I got somebody on the line. Everything is fine now. Phone works great. If you are looking to switch to Straight Talk, I would. Get the Samsung R451C (the Slider).


Consumer Reviews I live in Montana, and travel to Illinois once a year. Is my 3
Bonnie Schisler 2010/03/03

I live in Montana, and travel to Illinois once a year. Is my phone going to work out of state, or will I be out of my calling area? I wasn't sure how this ST worked for that. Thank you!


Consumer Reviews @Memphoto let u know that I have let my phone lapse 3 weeks one 5
K@ren 2010/03/03

@Mempho
to let u know that I have let my phone lapse 3 weeks one time & another time 2 weeks b4 refilling & I didn't lose my number. I hope that helps u. I'm not a CS Rep either.....lol
K@ren


Consumer Reviews The carrier's refresh did the trick and now incoming calls do 5
Matt 2010/03/03

The carrier's refresh did the trick and now incoming calls do not peter out anymore.


Consumer Reviews I have switched to Verizon just a couple of weeks ago on a prepaid 4
Dolphin 2010/03/03

I have switched to Verizon just a couple of weeks ago on a prepaid plan and I have had a few dropped calls (which is the reason why I left Straight Talk) and Verizon told me that my software (not roaming towers *228) needed to be updated because apparently it was outdated. So they did a software update and at that moment, my signal went from 2 bars to 4 and so far, haven't had any dropped calls, but time will tell.

So anyone having dropped calls, ask CS if they can update your software and see if that helps any. email: gsipe09@aol.com


Consumer Reviews Just reading every other review, the same thing pops up. Customer 5
Mempho 2010/03/03

Just reading every other review, the same thing pops up. Customer service. if i didn't know better, I'd thing that 66% of you bought the phone to talk to the CS reps all day. My phone works flawlessly. i do have one question though. If I let mey coverage lapse for one day, am I subject to lose my phone number? I am not on auto bill pay. i refill on demand and haven't been late doing so, but what happens if I miss the payment day. any ST reps on here can answer that for me would be appreciated.


Consumer Reviews I HAVE HAD THIS CELL PHONE FOR TWO MONTHS ALLREADY WHEN I WENT 1
sonia AKERSTROM 2010/03/03

I HAVE HAD THIS CELL PHONE FOR TWO MONTHS ALLREADY WHEN I WENT TO WALMART YESTERDAY TO GET THE 45.00 CARD I REFILLED IT THEN TODAY WHICH IS MARCH 3 2010 I GOT A TEXT MESSAGE SAYING TO REFILL TOMORROW . WHEN I CALLED CUSTOMER SERVICE I GOT A MAN WITH AN ACCENT AND I COULDNT UNDERSTAND WHAT HE WAS SAYING.. BAD CUSTOMER SERVICE . HAPPY WITH PHONE THOUGH.


Consumer Reviews There is never a representative that I can talk to. I'm not satisfied. 3
Bumbo 2010/03/03

There is never a representative that I can talk to. I'm not satisfied. I need help with something. "Your estimated wait time is approximately 5 minutes" More like 300. The website doesn't help either.


Consumer Reviews After 50 minutes on the phone, CS contacted the carrier and claims 3
Matt 2010/03/03

After 50 minutes on the phone, CS contacted the carrier and claims that the carrier representative did a refresh. I am a bit doubtful given that CS claims they will call people back and don't. For the moment, the problem seems resolved.


Consumer Reviews :( Looks like I am now getting the dropped call after 30 seconds 5
Matt 2010/03/03

:( Looks like I am now getting the dropped call after 30 seconds problem. This never used to happen. CS seems okay so far. I'll give them the benefit for the moment.


Consumer Reviews Service is great. My phone number was ported over from ATT in 5
Raf mann 2010/03/03

Service is great. My phone number was ported over from ATT in about 45 minutes. I was paying about $65 per month for a 500 minute plan now I pay $30 for twice the minutes and web and text is included. Could not be happier with the desicion to switch. I live in nothern California.


Consumer Reviews What is the best straight talk phone for the money? 3
jb 2010/03/03

What is the best straight talk phone for the money?


Consumer Reviews Customer Service was great and very polite - 'Alejandro'. I could 5
JFT 2010/03/03

Customer Service was great and very polite - 'Alejandro'. I could tell English was not his primary language (this company is based in Mexico, so I am not surprised). I had no trouble understanding and neither did he. He was very helpful in porting(transferring) my cell number from another provider and it all went very smoothly. I am cutting my current bill in half and getting more out of it. As long as their service and coverage are good, this will prove to me a very good choice in phone providers.


Consumer Reviews @Joey.You must purchase a ST phone. 2
Kenny 2010/03/03

@Joey.
You must purchase a ST phone.


Consumer Reviews I'm actually purchasing this friday.. and I was wondering If 4
Joey 2010/03/02

I'm actually purchasing this friday.. and I was wondering If this Straight talk works with ANY pre paid phone? Cause I wanna make sure before I head out and buy something. =\


Consumer Reviews With trepidation I purchased 'Straight Talk' phone at local Walmart 5
earl 2010/03/02

With trepidation I purchased 'Straight Talk' phone at local Walmart today and the associated $45 card. After reading the above horror stories, I was neervous. Called the service center, BTW located in Fla. The gal who handled my call was from Columbia, perfecto enlish. Decided to transfer over phone number from a current Tracfone. She was very curtius, knowledgeable, and handled the operation flawlessly. It tok less than 5 minutes after hanging up with the call center that the nunber had been transfered. Followed the instructions as told. The phone works well.


Consumer Reviews Everything on my phone worked perfectly except my incoming calls 4
Detailer 2010/03/02

Everything on my phone worked perfectly except my incoming calls and they were always dropped in the first 30 seconds, I went through this for a year on 3 different phones so I gave up.

I have gone to Verizon and happy to have no dropped calls. But the area I live in, no matter who my carrier is, I only had 0 - 1 bar in my home, so I always have to go outside to talk.

I don't have to do that now. Whether you are with Straight Talk or Verizon (as long as it is the verizon network), you can improve your signal. Verizon has a piece of equipment called "Network Extender", which costs $250 and it hooks up to your modem/router and it works like a mini cell phone tower in your home.

I went from 0-1 bar on my phone to full signal strength and talk throughout the home now. It is so well worth the money. So if anyone is having a problem with signal in your home, this is the thing to get.
detailer04@verizon.net


Consumer Reviews @ CorlynYes. You can use Facebook on St's phones and recieve 5
Smartypants! 2010/03/02

@ Corlyn
Yes. You can use Facebook on St's phones and recieve notifications. The notifications will count towards your text messages on your plan, however.


Consumer Reviews Hey, I'm considering switching from Cricket to Straighttalk, 4
SanDiegoJeff 2010/03/02

Hey, I'm considering switching from Cricket to Straighttalk, and the reviews all sound great. However, I want to know if the service will work if I travel outside of my home city (San Diego). I called Straighttalk's customer service (waited on hold about 9 mins to be answered) and the rep (who barely spoke English) said that their phones do not roam, so she said that if I were to try using the phone in a different city than where I activate it, the phone won't work.

In other words, she said that if I activiate the phone in San Diego and then travelled to Los Angeles or Phoenix, Vegas, etc the phone wouldn't work, I wouldn't be able to receive text messages, and callers to me wouldn't get thru. I find this hard to believe, can any of your you guys confirm this, or was the C/S rep wrong?


Consumer Reviews Got the LG220c for my wife through straight talk. I was told 5
Jon 2010/03/02

Got the LG220c for my wife through straight talk. I was told that it would take a few days to port her number and get started. It actually took less than 3 minutes. Phone is great quality and the service is fantastic. The $45 beats the heck out of the $65 I was paying for 900 minutes and no text or web. This is a great deal!


Consumer Reviews PRL version = 59166 and no call forwarding available. You can 5
Matt 2010/03/02

PRL version = 59166 and no call forwarding available. You can call CS and ask about that one.


Consumer Reviews Does anyone know the current PRL version? 5
SK 2010/03/02

Does anyone know the current PRL version?


Consumer Reviews ***PLEASE HELP*** NEED TO KNOW IF THESE ST PHONES HAVE THE CALL 3
Julie 2010/03/02

***PLEASE HELP*** NEED TO KNOW IF THESE ST PHONES HAVE THE CALL FORWARD OPTION..


Consumer Reviews I liked this one. I still like it but for some reason everytime 3
Bumno 2010/03/02

I liked this one. I still like it but for some reason everytime I try and open up Browser it says CHECK DATA RESTRICTIONS 36. No one else has that problem or has gotten that problem.


Consumer Reviews Can anyone please help me--I purchased a ringtone from StraightTalk 3
Sue 2010/03/02

Can anyone please help me--I purchased a ringtone from StraightTalk and never received it so I called and they said they would refund me and to try to buy it again and it would work--so I did and still never get the message from them to download the ringtone


Consumer Reviews To update, the PRL dial *22891 5
Matt 2010/03/02

To update, the PRL dial *22891


Consumer Reviews Does anyone know how to update ST's PRL? 5
SK 2010/03/02

Does anyone know how to update ST's PRL?


Consumer Reviews send ringtones to your phone be emailing them to you at your 5
meme 2010/03/02

send ringtones to your phone be emailing them to you at your phone number@mypixmessages.com


Consumer Reviews straight talk rocks 5
stephen 2010/03/02

straight talk rocks


Consumer Reviews 3
Corlyn 2010/03/02

can you get into facebook on straight talk and get notifications???


Consumer Reviews how can i get ring tones on my phone thats what i would like 3
lilma 2010/03/02

how can i get ring tones on my phone thats what i would like to know..


Consumer Reviews i purchased a phone or my sister in december once she got the 1
sharon mcleland 2010/03/01

i purchased a phone or my sister in december once she got the phone the speaker went out the only way she could use it was with the speaker phone on she haad to wait to order another one until she got the money she has since ordered one and she will return the other one for the full credit.it was nothing she had done to the phone the speaker just went out .below is her email address


Consumer Reviews I need to know if any of the ST phones have the call forwarding 3
Julie 2010/03/01

I need to know if any of the ST phones have the call forwarding option. Would like to be able to forward the calls to my home phone. Bad cell reception here.


Consumer Reviews LOVE THE PHONE! CANT COMPLAIN ABOUT ANYTHING! IM SAVING MONEY 5
armando 2010/03/01

LOVE THE PHONE! CANT COMPLAIN ABOUT ANYTHING! IM SAVING MONEY AND THAT IS ALL THAT MATTERS! SERIOUSLY IM SAVING 80-100 A MONTH!..."WOW" I STILL CANT BELIEVE IT.I WISHED I SWITCHED SOONER.STILL CANT GET THE RINGTONE THING DOWN BUT I DONT CARE ABOUT IT DAMM IM SAVING EXTRA CASH! AND THAT IS IMPORTANT TO ME AND MY FAMILY! IM SURE CUSTOMER SERVICE WILL UPGRADE. I THINK THEY JUST NEED MORE TIME,MAYBE THEY DIDNT THINK THAT THEY WOULD SELL SO FAST!.....THANK YOU ST!


Consumer Reviews I activated my phone today.Positive:No problem with customer 4
LaniKai 2010/03/01

I activated my phone today.

Positive:
No problem with customer service! The person I had on the phone was very helpful and great!

If anyone is having problems with activating the serial number because it says that it is already associated with another number or used, look at the serial number on your phone. I had the same problem and noticed that the serial number on the activation card and in the phone were different. The one in the phone is the correct serial number!


Consumer Reviews HELP! I recently got this phone and plan. The problem that I 3
Cheri 2010/03/01

HELP!

I recently got this phone and plan.

The problem that I am having is that certain areas of where I live/location are required to call my phone as if it were a long distance number and it's not.

Does anyone else have or had this problem?


Consumer Reviews The only complaint I have is that there customer service is awful. 4
Krissy 2010/03/01

The only complaint I have is that there customer service is awful. I have had a hard time adjusting to not having a blackberry. The fact that I have to retrieve the email messages has taken some getting used to. I was wondering from those that have had the service a while do you have any problems when it comes to adding more minutes? I don't want to loose service by adding minutes to early or late that seems confusing. I have only had the service less than a mont.


Consumer Reviews So far, I have nothing but good to say. I've got the LG 290c 5
LB 2010/03/01

So far, I have nothing but good to say. I've got the LG 290c which is a basic phone but still has some good features. I hope they get nicer phones down the road like Metro. I had a good experience with customer service and the coverage has been great. No problems at all.
For people with battery problems when you first get your phone.. plug it in do not turn it on for at least 8 hours (16 is better). When you start having problems again drain the battery completely then go through a full charge again.


Consumer Reviews Hey Don, I had a similar experience, but customer service was 4
JakeG 2010/03/01

Hey Don, I had a similar experience, but customer service was able to take care of the problem within 20 minutes (AFter 8 minutes waiting). It might have been your unit was just a dud, which happens with all things technologically related. I got a bum mac a few months ago and that RARELY happens. I am sure that if you talk to them, they will help you out. Good luck with that, and dont let a negative experience with TracFone turn you off of them. Really, all phone companies are the same. Might as well deal with the hassle that provides the cheapest service with good coverage. Good Luck.


Consumer Reviews @ PhilNo. You will not be able to use a Verizon phone on the 5
Leafy Greens 2010/02/28

@ Phil
No. You will not be able to use a Verizon phone on the ST service. You must purchase a ST phone in order to use it on their network. I know that stinks, but that's their rule.


Consumer Reviews ok so this company is a life saver! let me ease the minds of 5
joe 2010/02/28

ok so this company is a life saver! let me ease the minds of people who are reading this review thinking that the set up will be a pain and that you will waist money... you won't, alot of people who complain about straight talk are used to having all the luxury's that come with expensive carriers and they get pissy if they don't get their ringtones, or gps or anything like that... if your preference is all those flashy new things then you can stay with your company and keep paying waaaaay to much but i personally looove straight talk!

the set up was a breeze. as long as you have everything in order, and you speak clearly and listen to what the reps are saying, and try your best to communicate clearly, you should be fine. I was on the phone with the guys for 45 minutes but it was my fault. they were nice enough to work with me till it was fixed and sure enough, 5 minutes after we hung up the phone, my phone was working with the ported number! ever since then it's been amazing! i get amazing service EVERYWHERE!

I've been a cricket costumer before this, and this is so much nicer, mainly because you get service everywhere, and when you buy the prepaid cards, all you have to pay is tax and thats it. there is no hidden fees or anything! with cricket i had to pay for all these hidden fees that jacked my bill up like 8 to 10 dollars that quoted... and cricket's whole motto is no hidden fees... funny how that works. I've been a cricket costumer for 4 years before this, so just know that :)

the biggest complaint is costumer service, but you can tell that they've been working on improving that. the other is lack of phone selection, but their a brand new company! give them some time!

LOVE IT, IF YOUR WONDERING THEN GET IT


Consumer Reviews I purchased 2 451 phones from Straight Talk for my wife and daughter 5
Phil 2010/02/28

I purchased 2 451 phones from Straight Talk for my wife and daughter and they both work great. Now I am considering moving my personal service from Version to ST and wondering if I can use my old Version phone. I know the operation system is the same and why should I buy a new phone just because they want me to? Anyone knowledgable on this please comment. Thank you


Consumer Reviews I have st.with a lg290c. It took them about 5mins to port my 5
jay 2010/02/28

I have st.with a lg290c. It took them about 5mins to port my number.Then i had them disable the recording that comes on before each call about how many hours are left on my card. Activate port and stop recording in all about 30mins by phone. So far its all good.


Consumer Reviews I had verizon since they been out. But when they will not sell 5
happy ex verizon customer 2010/02/28

I had verizon since they been out. But when they will not sell you a used phone after yours is stolen,Shut you off for being less than 60 days past due to get the extra fees. I switched over to Straight talk. Did it all on the computer. Had my old number ported over and working in less than five minutes,better service and plan for way less dollars. Ps verizon. my friends are leaving you


Consumer Reviews Was using AT&T for 3 family members, was about $318.00 per 5
Robbie 2010/02/28

Was using AT&T for 3 family members, was about $318.00 per month, now I have Straight Talk, and i now only spend $135.00 per month with everything unlimited. Best move I made, no bills, no hassles, and best of all --> NO STUPID CONTRACTS!! Bye bye AT&T.


Consumer Reviews Hey everyone i have had st since November 09 and i love the service 5
bigtye35 2010/02/28

Hey everyone i have had st since November 09 and i love the service i have never a drop call the plan you can't beat,to all that complain about the simple problems your having about the internet to slow well get a computer in your house mine is pretty quick damn stop complaining about the little things some people will never be satisfied so get a life,i live in Alabama and went to Florida yesterday to Destine no drop calls and i was deep in the back woods my phone was the only one that had service the whole time,it was someone with sprint,t-mobile,at&t they were all impressed they are at time leaving wal-mart getting them a st phone i told them there going to be happy and save hundreds of dollars good job st.


Consumer Reviews Customer service makes me want to hang myself....no, really!! 1
Alex 2010/02/28

Customer service makes me want to hang myself....no, really!! Can't comment on the service yet since they've been srewing me on the activation since Friday. I have even gone to Walmart and gotten THEM to call and after spending 45 minutes on phone with them even they are told wait ANOTHER 24 hours. If I wasn't so cheap, I'd tell them to take this phone and shove it!!!!


Consumer Reviews I bought ST phone because I was tired of paying for unlimited 5
Amy 2010/02/28

I bought ST phone because I was tired of paying for unlimited texting on my other phone for the whole family. I bought the LG290C loved it but wanted the Samsung R451c. Since I got this phone, I have had pretty good service and it comes with a space for a microsd card for music and pics. My mother has the LG290C and it works great fo her in all areas. Before when I called her it would irratate me how she would have somewhat bad service near her home and I would need to call her back on it. All of my family will be going to straight talk as soon as the contracts are up!!!


Consumer Reviews I have two track phones, tracphone cheated me out of 1 1/2 hours 1
Carol 2010/02/28

I have two track phones, tracphone cheated me out of 1 1/2 hours of minutes I bought and they couldn't make either phone work. Their sitting in a drawer. Customer service is stupid. don buy tracphones.


Consumer Reviews Nevermind. I saw the answer in another post. 5
Leafy Greens 2010/02/27

Nevermind. I saw the answer in another post.


Consumer Reviews Can you get Facebook notifications sent to the Samsung Finesse 5
Leafy Greens 2010/02/27

Can you get Facebook notifications sent to the Samsung Finesse or any other ST phone through text messages? Please let me know.


Consumer Reviews just started a few days ago and so far good 5
meme 2010/02/27

just started a few days ago and so far good


Consumer Reviews Thank God For those companys that step out of the box and offer 5
Great Company 2010/02/27

Thank God For those companys that step out of the box and offer A Great Price. (straight Price) Coverage has been every bit as good as Verizon, In this neck of the woods. I Believe That there Customer service will step up as they get caught up with the Incredable speed this company is growing, Think about it they cut my bill in half and there's on contracts to lock me for three years....my last verizon bill was 200.00 and our old plan was on 900 min between 3 phones. 90.00 on 3X30=3000 min instead of 900/3 300 min before...


Consumer Reviews OK I JUST WROTE A REVIEW YESTERDAY ABOUT THIS COMPANY AND TODAY 1
ROB 2010/02/27

OK I JUST WROTE A REVIEW YESTERDAY ABOUT THIS COMPANY AND TODAY I WAKE UP & MY SERVICE IS DISCONNECTED 3 DAYS AFTER I REFILLED MY ACCOUNT WITH THE $45 PLAN. I CALL CUSTOMER SERVICE & 4 "REPRESENTATIVES" DID NOT HELP ME WUT SO EVER! WHEN I ASKED TO SPEAK TO THE SUPERVISOR I WAS HUNG UP ON! LITERALLY HOURS I SPENT ON THE PHONE WITH THESE PEOPLE. ITS NOT EVEN FUNNY HOW HORRIBLE THEY ARE!!! SERVICE IS GOOD BUT WHEN U HAVE A PROBLEM WHICH YOU WILL YOU'LL SEE EXACTLY WHAT I MEAN, DONT SAY I DIDNT WARN YOU!


Consumer Reviews I give them 5 stars for several reasons: First of all for the 5
Grant 2010/02/27

I give them 5 stars for several reasons: First of all for the great coverage. Zero dropped calls, clear calls, no delayed or missing texts. Secondly, the very low pricing. These ST plans make contracts obsolete.
Thirdly, the uncomplicated plans. Why bother trying to untangle complicated pricing structures, daily fees, different rates for different times of day etc? It's all just designed to confuse and rip the consumer off.
Fourth, free 411 calls. This alone will save you quite a bit of money if you use the directory service a lot.
Fifth: Availability. In every Walmart I've been to lately AND you can auto-renew your plan. No hassles.


Consumer Reviews 5
Bw 2010/02/27

@ Maria find my earlier post, it will get your Internet working


Consumer Reviews Almost a month using ST. I fly for a living, used to be a VZ 5
Ed The Pilot 2010/02/27

Almost a month using ST. I fly for a living, used to be a VZ customer. $45 and it works GREAT!!! NO VZ BIG BILLS!!!

Best thing I've done this year to save money.


Consumer Reviews When I looked into switching from my AT&T service, I was 1
EJ 2010/02/27

When I looked into switching from my AT&T service, I was told that I would have excellent coverage service for traveling across the country. I asked specifically if I would have service in the state of Alaska & was told "yes" since Straight Talk uses the same towers as Verizon. I HAVE NO SERVICE ANYWHERE IN THE STATE!!! Every time I've called customer service they have been polite, but scripted & unable to answer direct questions. Also, I thought that "dropped calls" were a thing of the past, I was wrong. I've had dropped calls & loud static noise often. I changed from AT&T because I thought I was paying too much for minutes that I didn't use... now I see I wasn't just paying for minutes... I was paying to reliable service as well. I'm very disappointed & will be looking to replace this service!!


Consumer Reviews can anybody tell me what is straight talk's cost per minute 3
devonte 2010/02/26

can anybody tell me what is straight talk's cost per minute


Consumer Reviews Have called twice to get internet working on this phone. After 2
Maria 2010/02/26

Have called twice to get internet working on this phone. After two weeks, NOTHING!! They won't even extend the plan even though I didn't get what I paid for. Do I have to call AGAIN.


Consumer Reviews I have been really pleased with my Samsung R810C from Straight 5
Eric 2010/02/26

I have been really pleased with my Samsung R810C from Straight Talk--I download my messages in 45 seconds! The touch screen is magic and it has all the bells and whistles I need! The best of all is the $45.00pm prepaid UNLIMITED call, text and data plan as I have saved a fortune compared to having a contract!


Consumer Reviews OK, so who has experience with the $45 unlimited everything plan? 4
Charlinator 2010/02/26

OK, so who has experience with the $45 unlimited everything plan? I have been using the $30 plan and am liking Straight Talk thus far, so I am thinking about taking the next step and upgrading to the samsung touch screen and going w the $45 plan. I read on another forum that it works great and there really is no need for contract. I've been REALLY impressed with the service and reception and can see myself using TracFone for the long run. So any info on the Unlimited Everything plan that my fellow forum-ers would like to share? Thanx


Consumer Reviews Hmmm..... so while I was waiting to see if anyone on here could 5
Joanna 2010/02/26

Hmmm..... so while I was waiting to see if anyone on here could help with FB, I logged onto FB and went to my mobile web section and got a link texted to my phone (which I had done previously). Got the link which is the same www address, but now it works. Go figure??!!


Consumer Reviews I've had wonderful service since November but recently, Facebook, 5
Joanna 2010/02/26

I've had wonderful service since November but recently, Facebook, has not worked for me. Other websites do. I have the Samsung slider/qwerty. I can go to url, and pull up FB. Normally I would be logged in still, but lately I have to put username/password but then another login page comes up with only email address on it. I do this a few times and it's always on a login page, and then I give up. Is anyone else having this problem, if so, how did you fix it? Thanks.


Consumer Reviews I've had service since last August. All has been well; the only 4
Mallen 2010/02/26

I've had service since last August. All has been well; the only problem is about 5% of my calls seem to drop out after about 30 seconds. For $30/month I can live with that. I use my LG phone only for talk/text. The only time I contacted customer service, on Feb 25th, I got fine service. Still can't access my account online, however - what's up with that ". . . under construction . . ." BS for the last 6 months on their site?? Still, it's only $30.


Consumer Reviews I have worked in various places in the world and had cell phone 5
Paul 2010/02/26

I have worked in various places in the world and had cell phone contracts in some odd countries. Nigeria was crazy. You could place one call in about 10 attempts. I have Straight Talk in the US and I think that it is the best deal and the best service that I have had anywhere. I pay $45 for unlimited calls, texts and data. That is far cheaper and better that any plan I kbow about.


Consumer Reviews its the best prepaid out there,45$unlimited for everything is 5
steve 2010/02/25

its the best prepaid out there,45$unlimited for everything is hard to beat!no contract,auto refill no problems,do wish they had more phones!but this lg 290 is nice enough for now


Consumer Reviews Discovered that with the 30.00 plan your remaining messages and 5
Matt 2010/02/25

Discovered that with the 30.00 plan your remaining messages and minutes rollover. That is something not advertised. w00t!


Consumer Reviews Recently dropped T Mobile service and loving it! This phone/service 5
T Mobile (hater) 2010/02/25

Recently dropped T Mobile service and loving it!

This phone/service is great, so far!

Not 1 dropped call yet!

I haven't had to call customer service yet, so can't make a comment on that!

Great phones AND great plan/service!


Consumer Reviews @ludditeThe 1000 minutes counts for total connected minutes. 5
Minnie 2010/02/25

@luddite

The 1000 minutes counts for total connected minutes. Incoming and outgoing.


Consumer Reviews Is the $30 plan 1000 OUTGOING minutes?Or total connected minutes 3
luddite 2010/02/25

Is the $30 plan 1000 OUTGOING minutes?

Or total connected minutes (including incoming calls)?

This will be my first cell phone...can you believe it? We've gotten very poor reception (4-5 yrs ago with another cell provider so we ditched it) in our hilly neighborhood but I'll try again!


Consumer Reviews ihave the samsung 5451c phone, its good it does everything i 3
Rob 2010/02/25

ihave the samsung 5451c phone, its good it does everything i need it to but the CUSTOMER SERVICE IS HORRIBLE!!! I mean really bad!!! i was on the phone with them almost a half an hour!!! the plan is good and i get service almost anywhere but like i said they their customer service is a freakin joke!!! im writing this while im on the phone with them lol.


Consumer Reviews Run.....This company sucks. I got a straighttalk phone for my 1
Crystal 2010/02/25

Run.....This company sucks. I got a straighttalk phone for my daughter for her birthday and it doesnt always work. They sent me an empty box and told me to send the phone back i told them to send the replacement because i pay monthly and it is not fair for me to not have a phone and still be paying the monthly services. They said that was too bad and that is their policy. My policy is i will not be sending in the phone i will be changing companies.


Consumer Reviews hey my internet stopped working to weeks ago and it hasnt come 3
chris 2010/02/25

hey my internet stopped working to weeks ago and it hasnt come back since


Consumer Reviews 1 week with straight talk and I am very happy. I bought the touch 5
Hazel4bkny 2010/02/25

1 week with straight talk and I am very happy. I bought the touch screen phone and I am loving every thing about it...... And I have the unlimited plan and that comes in handy cause I can easily run up a cell phone bill. I also have auto refill so I don't have to worry about going all the way to long island for walmart..... I was going to get metro pcs but I'm from nc and they don't have service down there so when I travel home I would have a huge problem, I am a satisfied customer.... And I did read the reviews before I bought the phone and I took a chance and I am very happy, also living in Brooklyn, NY not slot of people know about ST cause everyone else uses AT&T and T-mobile and other big companies like that, I'm a very cheap. YOUNG adult and I refuse to pay slot of money for a cell phone bill every month.... I love straight talk and I reccomend it to all of my co workers and every one else.... I love to say I pay $45 for unlimited everything


Consumer Reviews For those of you who get the web error check this out, it got 5
Bw 2010/02/25

For those of you who get the web error check this out, it got mine working.

http://www.howardforums.com/showthread.php?t=1583625&page=3


Consumer Reviews So far so good with Straight Talk. I one bought from a local 4
Rob 2010/02/25

So far so good with Straight Talk. I one bought from a local Walmart and was able to use the phone in less than 5 minutes, planning on dropping my $140 a month bill with Verizon and going full steam with ST. If your area supports the Verizon Network you should have no problem, however, customer service is very friendly buy quite overwhelmed with calls, so be patient. Im planning on porting my existing number from Verizon to ST very soon, I hope that transition goes as smooth as the activation was. I have the LG220C.... phone, great little (BASIC) phone. For those of you wanting great web service I suggest going with the Droid phone from Verizon...with all the bells and whistles and a $100+ phone bill per month. Do we really need internet on our cell phones? A pre-paid service with unlimited features for $45 a month!! One other note..the Bluetooth connects flawlessly to my 2010 Jeep Wrangler...I'm looking forward to being a Straight Talk customer for a long time...Thanks Straight Talk!


Consumer Reviews I just got the new r451c phone from straight talk last week. 3
Steph 2010/02/24

I just got the new r451c phone from straight talk last week. I have had non stop problems since. My web does not work every time I call thier # it says to call back at a later time. I had to wait 2 days after I bought the phone just to get my phone # and the thing to work. This phone sucks. I feel like I am using a childs toy....


Consumer Reviews 2 weeks now with straight talk and I'm loving it. I used to pay 5
Carlos 2010/02/24

2 weeks now with straight talk and I'm loving it. I used to pay 100 dls for 2 phones at verizon, no internet and 10-15 cents per message receive or sent. Now I pay 60 dls for two phones with internet and messages!!. My phone is the one with the QWERTY keyboard. Text messaging is so easy. Now most of my communication is with texts and I love it. What I like the most is the simplicity of straight talk. I try to go back to verizon to figure my bill cicle (to see if I owe or the owe me money) and it is like doing your taxes: figuring out your first bill requires a Phd. This company is going to take over the maket. My wife and I were skeptical at the beginning but not any more!!!


Consumer Reviews I am really liking the moto razr i just got. I used to have one 3
Tosh 2010/02/24

I am really liking the moto razr i just got. I used to have one w cingular, but then upgraded (and HATED MY UPGRADE!). Anyways, when I read about Straight Talk, i was a little intrigued. My contract expired in December, so I decided to give it a try since there is no contract. So far, Sooooooo good. I have the Unlimited everything for $45 plan. Really happy with the service thus far. Here's to hoping its not too good to be true.

-Tosh


Consumer Reviews Have had the Samsung R451C for almost a month now..love it..you 4
Jane 2010/02/24

Have had the Samsung R451C for almost a month now..love it..you can go online on computer and download a manual for it and it covers pretty much everything. I will refill with another $45 card, and I sort of want to change the first phone number so will have to see if I can do that.


Consumer Reviews Does anyone know if I can still port my number after getting 3
LilaP 2010/02/24

Does anyone know if I can still port my number after getting a phone number from ST? My other phone is still in service for another month and would like to keep my number instead of this new number.


Consumer Reviews I was paying $80 a month for my unlimited prepaid plan from Intelos 5
john 2010/02/24

I was paying $80 a month for my unlimited prepaid plan from Intelos Wireless.I got tired of paying that,so I gave ST a try.I think it was a good decision that I made.I get almost the same data from ST than I did from Intelos.ST coverage has Intelos beat,because Intelos prepaid plan just covers VA,and WV.All of this for $33 less.I ordered the motorola w385 from walmart's website,because I didn't like the phones that my local walmarts have.I bought the $45 card at the store though.
I have some tips that might help some.ST coverage is identical to Verizon,s prepaid coverage map.I recommend that you buy your phone from the walmart website,or your local store.That way if you have a problem with the phone,you can just take it back.Same with the cards to.Use ST website to activate the phone that way you dont have to deal with customer service.Activate the cards their to.If you do need to speak to customer service,i would recommend Tracfone's customer service,1-800-876-5753.
I hope this info helps.


Consumer Reviews I have the LG220 phone and i can't download any ringtones on 3
Sue 2010/02/24

I have the LG220 phone and i can't download any ringtones on it so I was wondering if I purchase one from the StraightTalk site if it would download to my phone or not-I love StraightTalk and have had no problems except I would love to have some different ringtones-Thanks!!


Consumer Reviews So I got my phone in the mail and I love it. It works very well. 4
Kristina 2010/02/24

So I got my phone in the mail and I love it. It works very well. My only problem is I accidentally didn't port my number like I wanted to, so now I have two working phones. I'm wanting to know if when I purchase another month I can port my number than, cuz they wouldn't let me do it now.


Consumer Reviews The phone is ok, service sux, i bought the phone and whentried 1
Don 2010/02/24

The phone is ok, service sux, i bought the phone and whentried to activate it, customer said the serial number was inactive, they did what they do, and it worked, but no web browser, after 4 days they had to give me a new number, but browser worked. Everything great, for a month, time to re up time on phone and wht do you know? serial number again doesnt work. every day for 3 days I called customer service, and after 40 minutes on hold they " fixed" the problem, 2 hours later phone quit working. Last week they say they are sending me a new phone, BUT i have to send mine in first, so 2 weeks with out a phone, so in 45 days of ownership, I have been on hold with them for a combined 236 minutes, and a phone that has worked 29 days. Contract phone here i come


Consumer Reviews purchased straight talk in early January. Basically was useless 1
Gloria Harris 2010/02/24

purchased straight talk in early January. Basically was useless because I never had enough service to carry on a conversation. Then I started the process of porting my number back to AT&T which was a nightmare. I soundly agree that technical service and customer service is pathetic. This is a product that WalMart should not be proud of!!!!!!!!!!!!!!!!


Consumer Reviews I've got the Straight Talk Unlimited plan and so far I love it. 5
Edwin 2010/02/24

I've got the Straight Talk Unlimited plan and so far I love it. I use the Samsung Finesse so I have a smartphone, with unlimited usage every month for only $45. All those who have problems with this forget what a good deal that is. As with all big companies, customer service is a prime issue but my experience with them, so far at least, has been nothing short of excellent.


Consumer Reviews I don't understand why there is so many bad reviews out there. 5
Edog 2010/02/24

I don't understand why there is so many bad reviews out there. I purchased the LG 290c at walmart on monday with a 30 dollar card.
I activated online process was easy and i had my number ported I was nervous about that after reading countless reviews. My nuber was on net10 though same company tracfone
My phone was active that evening like 3 hours after i started process.
Everything works great and my signal is two bars stronger at my house in nh than is was on net1o no complaints data works fine to but thats not what i use the phone for hope i helped anyone whos nervous out there


Consumer Reviews Can any tell me with the finesse does it have the delivery notification 5
Bw 2010/02/24

Can any tell me with the finesse does it have the delivery notification for text? If so can it be turned off? I can not stand that, it's the most annoying feature ever!


Consumer Reviews I meant to put this:Will you be able to recieve Facebook notifications 5
Messaging Question!!!! 2010/02/23

I meant to put this:
Will you be able to recieve Facebook notifications as messages on St's phones(more specifically the Samsung Finesse) and have them count towards the 1000 texts on the $30 plan? Someone please answer.


Consumer Reviews i brought a straight talk phone and service for my son. Right 1
Jeff 2010/02/23

i brought a straight talk phone and service for my son. Right off the bat they screwed it assigning us a number with an area code from the adjacent county meaning it would be a long distance call from our home phone. After 3 calls to their customer service support (including being on hold for at least 15 minutes each time) I was told I would need to buy another $30 service card to re-activate the phone to correct the problem. Needless to say I am returning the phone and making sure I get the word out their customer service is the worst I have encountered - much worse than T-Mobile , ATT, or Sprint. I would give zero stars if I could.


Consumer Reviews Walmart will not carry Straight Talk phones at some locations 2
jd40 2010/02/23

Walmart will not carry Straight Talk phones at some locations in midwest; Refill cards are limited. Store could not tell me if they will stop Straight Talk altogether.

You may want to continue searching for a cell phone carrier and phones


Consumer Reviews Straight Talk is the best prepaid service around. It is incredible 5
Rufess Parker 2010/02/23

Straight Talk is the best prepaid service around. It is incredible to get Unlimited data, minutes and messages for only $45 monthly. I changed from my contract to Straight Talk and now get more minutes and web and I save more than half of my old contract amount. every month.

The fact that Straight Talk runs on Verizons network means that the coverage is always fantastic.

Its also easy to get a straight talk phone and package at Walmart or on their website.


Consumer Reviews Alright, I had ST for a few days now and there are things I like 4
Christy 2010/02/22

Alright, I had ST for a few days now and there are things I like and things I dont.

What I like:

$30 a month savings on my bill. Instead of $75 a month for less, I pay $45 a month for more.

The phone looks nice and works well (I have the Samsung R451C, but am planning on getting the Samsung R810C in a few months)

Reception has been good and text messages have been received promptly.

What I dont like:

The keys on the QWERTY pad. They annoy me for some reason.

The fact that I need to slide open my phone to access the web.

The web is limited compared to what I am used to. I formerly had a Blackberry with a T-Mobile contract, but I can still do a lot. Who am I to complain though? It's a phone, not a computer.

I purchased a ringtone and wallpaper from the ST website two days ago, after I activated the phone. Was told I would receive a text with the download. Never got the text. Called CS and they told me they would open a case :/

But overall, I am happy with the service. Four stars.

Will update in a few weeks


Consumer Reviews I have the LG100C, I got it 2 months ago and thought it was great, 1
Jack 2010/02/22

I have the LG100C, I got it 2 months ago and thought it was great, (besides that the browser is much to slow).

Until I tried setting the calendar, and you cant put in your time for a appointment, so I spent 1 hour on the phone with them and they couldn't fix it, then I checked my wife's phone she has the LG220 and it has the same problem.

Then I tried setting the alarm clock, same problem you can not set the time.

I am wondering if this problem is in all phones, if your calendar or alarm clock can be set to your time please let us know.

Now my browser stopped working.

This is a terrible phone, and I regret I bought it.


Consumer Reviews This all started as a replacement for my Verizon phone which 4
Woody 2010/02/22

This all started as a replacement for my Verizon phone which was starting to die as my contract was ending. After being a VZ customer for ten years, I decided I was tired of the contracts, and high fees.
I purchased the LG-220 from Walmart for $40, and the $30 calling plan, to see if it would be a good option for me. I use my phone for work and personal use including texting. The basic browser function works but I won't be using it because it's a phone, not a web terminal. I used the new phone with the new phone number provided by Straight Talk for a month for 90% of my calls. After the end of my 30 days, and the end of my Verizon contract, I called ST to have my VZ number ported over to my previously activated phone. I was warned that it would take between 2 hours to seven days for the process. It took less than three hours to make it happen. ST customer service was very patient as I looked for my VZ account info online.
Call quality has been good.
LG-220 phone has performed well.
Straight Talk customer service was a good experiance.

I'm glad I made the move.

Woody


Consumer Reviews I notice that most of you guys who are complaining about ST services 4
Paul 2010/02/22

I notice that most of you guys who are complaining about ST services can be classified in two categories:
1. Either you try to port your old numbers, or
2. You don’t have the smart phone.
I’m not trying to be rude, but people, come on…………... Before I purchased my phone, I was lucky to find out what types of problems that people were complaining about. Therefore, I did not port my old number (which I wanted to change anyway) and I got the Finesse, which is almost like the Behold that I was using at t-mobile. Since I activated my phone, I never got any problem with it. I will pay t-mobile $200 for “early termination” – which I know I’m gonna save in the long run. I know the weakness of ST. I do not call CS and I do not do “auto refill”. I set a reminder on my phone to alarm me two days before my card is over. So, I should be ok because I know their service is cheap. That’s why they can’t hire English speaking people to do the job. Thus, I don’t expect too much other than unlimited talk, text and web.


Consumer Reviews @SueYou need to contact customer service to disable that message. 2
Kenny 2010/02/22

@Sue
You need to contact customer service to disable that message. I hated that message every time I called. It took them a minute to remove it.


Consumer Reviews It would be very useful if anyone who posts a comment on problems 3
RD 2010/02/22

It would be very useful if anyone who posts a comment on problems with any of the ST phones would specify which phone you are using. So we could know if it is a specific model. Thanks for your understanding. Is anyone know if we can use SKYPE browsing and which model does it. sheep777@hotmail.com


Consumer Reviews Nothing but problems, now they have lost the number that I had 1
Hilary 2010/02/22

Nothing but problems, now they have lost the number that I had transfered over and can't get it back. THis is my business phone. They have done this twice now.


Consumer Reviews I am considering to try ST and I was wondering if anyone who 3
RD 2010/02/22

I am considering to try ST and I was wondering if anyone who had bad experiences would be willing to sell your old phone. sheep777@hotmail.com


Consumer Reviews I brought a straight talk phone for a hundred dollars AND YOU 3
Guest 2010/02/22

I brought a straight talk phone for a hundred dollars AND YOU CANT HEAR IT RINGING!!!!!!!!!! I want to get another phone or my money back they hussel and busseled the whole time with no results shame dont do it I asked for half of the money they gave me the run around


Consumer Reviews I do like the phone but also wished they offered a cheaper, fewer 3
sue 2010/02/22

I do like the phone but also wished they offered a cheaper, fewer minute plan, I only use about 200 a month. Also, does anyone know how to disable the message that tell you how much time you have available every time you place a call - ANNOYING


Consumer Reviews all was good for two months til today. i have full bars but cannot 4
paka 2010/02/22

all was good for two months til today. i have full bars but cannot text call or browse. i hope it is just a tower problem but after being on hold for "an additional one to two more minutes" about fifty times... I am wondering if it is a total system meltdown. lol I am glad to have a good sense of humor in all this crap.


Consumer Reviews Can anyone tell me how well the browser works for news, wx, email? 4
bob 2010/02/21

Can anyone tell me how well the browser works for news, wx, email? Speed, etc. thank you


Consumer Reviews @MikeI've got several ring-tones but only by blue-tooth them 5
K@ren 2010/02/21

@Mike
I've got several ring-tones but only by blue-tooth them from another one of my cell-phones. Try connecting with blue-tooth to another cell-phone & transfer your ring-tones that way. I hope this helps you.


Consumer Reviews cant get ringtones 1
mike 2010/02/21

cant get ringtones


Consumer Reviews phone ok tones limited and volume not loud enough web browser 3
jeff 2010/02/21

phone ok tones limited and volume not loud enough web browser sucks and tryed and tryed to download music phone wont play whats on card dont throw away your mp3 player


Consumer Reviews Can anyone tell me how well the browser works for news, wx, email? 3
Bob 2010/02/21

Can anyone tell me how well the browser works for news, wx, email? Speed, etc. thank you


Consumer Reviews gave me a # that they deactiavted 4 hrs later only to reassign 1
Tracy 2010/02/21

gave me a # that they deactiavted 4 hrs later only to reassign me a second # and have that deactivated after 4 hrs. rep admitted they gave away my # and that they had a "system glitch" his words. hard to hear, not worth cheap rate, thank God for Boost $50/plan


Consumer Reviews I bought two Straight Talk LGs from Walmart. They were the $79 3
Michael 2010/02/21

I bought two Straight Talk LGs from Walmart. They were the $79 sliders. According to Straight Talk technical support, at least these can not work with signing into your AOL account. I suspect there are others. This would appear to be a misrepresentation by omission of this tidbit of information not only by Straight Talk, but by Walmart. How many people have AOL? Millions, I hear you say. They should have told us, but instead, they told you about all the web browsing that you can do. Way to go Walmart. I have had my AOL account for over 15 years. I am not going to change now.


Consumer Reviews Purchasing a straight talk phone and plan has been a nightmare. 1
dissappointed 2010/02/21

Purchasing a straight talk phone and plan has been a nightmare. The first issue that needs to be addressed is the pathetically poor customer service. The wait is long and talking to the agent is nearly as productive as talking to a wall. The browser on my phone has not worked for the past 5 months of use and every time I call, I am assured that someone will call me back with a solution and resolve the problem. 5 months later haven't heard from them yet. My next issue with them is the fact that I have been charged twice to my credit card on the auto refill system. After numerous attempts to fix this problem and numerous denials I have just about had all that I can take from this joke of a phone service provider. I would not advise anyone to try straight talk unless they like being ignored and charged in excess.


Consumer Reviews I have the Straight Talk $45 a month unlimited plan and the Samsung 4
Joannie 2010/02/21

I have the Straight Talk $45 a month unlimited plan and the Samsung Finesse R10 which is the Straight Talk top of the line phone. I've had the service since the end of November and have not experienced any problems like dropped calls. I love that my phone has a slide-out keyboard even though it's a touchscreen phone. I do a lot of texting and I'm not comfortable with touch-screen texting, not yet anyway.


Consumer Reviews I've had Straight Talk for a month. LOVE it. I purchased the 5
tgn 2010/02/21

I've had Straight Talk for a month. LOVE it. I purchased the Samsung Finesse R810C. Ported my number from Verizon. Coverage is the same no problems. I get Unlimited Voice, Text, and Data. I was paying over $60 for just voice and text. With Straight Talk I get Data too for less than my old Verizon account. If you're on Verizon and being made to purchase a Data plan...pay the early termination fee as I did...the savings will pay for it.


Consumer Reviews I've had this phone for about 2 months, goin on three..i love 3
nichole 2010/02/21

I've had this phone for about 2 months, goin on three..i love it, no problems except until now when the phone says that I am roaming, and then now says I have no signal (have not moved to a new location)..I hope that this problem gets resolved fast because it really is a good deal...


Consumer Reviews Can you get Facebook notifications on the Samsug Finesse? Will 5
Question Queen 2010/02/20

Can you get Facebook notifications on the Samsug Finesse? Will they be able to count towards your 1000 messages on the $30 plan?


Consumer Reviews waste of money and will spend over 45 mins speaking to customer 1
Jonathan 2010/02/20

waste of money and will spend over 45 mins speaking to customer service rep in Belize. After speaking to mgr regarding a failed port, they couldn't give me a good phone # after 90 mins of talk with customer service rep. Nice price if don't have problems but if do you'll be sorryl.


Consumer Reviews Couldn't activate the phone because it said that the serial number 1
Tonya 2010/02/20

Couldn't activate the phone because it said that the serial number was not found. Don't even waste your time or money on this junk.


Consumer Reviews Does anyone know if you purchase the Samsung Finesse R810C touchscreen 5
K@ren 2010/02/20

Does anyone know if you purchase the Samsung Finesse R810C touchscreen str8 talk phone on the str8 talk website do you have to pay sales tax on the phone? Or is it just total price of $358.99 with the $30 plan plus sales tax? Please if anyone knows will you please post it? Thanks so much. K@ren


Consumer Reviews One of the best deals since the "free lunch"... Very 5
zzuebe2 2010/02/20

One of the best deals since the "free lunch"... Very good reception in my area (eastern Tennessee) and very good voice quality... I didn't really like the "pre-call balance message" you get before every call is connected but you can easily have customer service disable it by calling them from a land-line phone. They know exactly what you are talking about and will have it disabled in about 2 minutes... BOTTOM LINE: Very good service with very good voice quality and the best rates around anywhere (contract or non-contract)...


Consumer Reviews Have had the service for a month. No problems whatsoever. Cant 5
Michael 2010/02/20

Have had the service for a month. No problems whatsoever. Cant beat the value.


Consumer Reviews I am torn. My phone is great. The port-in process was smooth, 3
Joshua 2010/02/20

I am torn. My phone is great. The port-in process was smooth, taking less than 24 hours (with no thanks to the Juggernaught Verizon) and the cost is unbeatable. The phone's features are not locked down, etc. So, for my phone, life is good.

However (and this is a BIG however), I have been trying to get my wife's account active for 5 days. I have lost over $110.00 in costs associated with, essentially having, a brick of a phone, and over $300.00 in lost time! Like some so ineloquently said above, most of their customer service is *ahem* difficult to understand through their local dialect. I have written a letter to Straight Talk's Executive Resolution Department, and as of Day 5, have no working phone for my wife. Not good.


Consumer Reviews I have been without the web browser for 8 days and still no resolve. 1
Rose 2010/02/20

I have been without the web browser for 8 days and still no resolve. Today ST said I would have to wait til Monday. This was after the second time for taking the phone apart and putting it back together.

What a pain. I am going to complain to Walmart since they are the retail that carries ST.

I will complain to Tracphone as well.
The ST support does not speak much english and very hard to understand.
Argh!


Consumer Reviews the phone works good but the only problem is that the speaker 2
nikki w 2010/02/20

the phone works good but the only problem is that the speaker phone is hard to hear the ringing and the bluetooth you cant connect with other people i think its the system and im on here now trying to figure out how to get the ringtones any suggestions


Consumer Reviews i recently purchased 3 phones from straight talk for my family 3
straight talk 2010/02/20

i recently purchased 3 phones from straight talk for my family and must say we are happy but not fully satisfied.Signal is great..but we cannot hear our tex alert sounds or our calls ..We are missing most of our calls and its aggravating.The phones also dont offer video recording which I know is not important ,but it was nice having.The price over all makes it great ,especially when you used to be with verizon.


Consumer Reviews I would like to buy the cell phone model: Straight Talk Prepaid 3
Ona 2010/02/20

I would like to buy the cell phone model: Straight Talk Prepaid LG 220C Phone.
One of the features is EXTERNAL CALLER ID. Could you explain how does this work?


Consumer Reviews Straight talk doesn't provide tones for callers while your phone 1
Bruce 2010/02/19

Straight talk doesn't provide tones for callers while your phone is ringing. My previous service porvided me with this option. It is nice to here a message and tunes while waiting for my phone to answer. Other than that the phone & expense is very good.


Consumer Reviews straight talk sux. you have to buy their phone..u cant use a 1
angela 2010/02/19

straight talk sux. you have to buy their phone..u cant use a phone u already have...and their phones suck.i lost 45 because they sent me a reminder email telling me to go ahead and refill ..so i did..but what they dont tell u is that if u refill early..it changes your service end date and u lose what u already paid for. also...my mobile web has NOT worked in 2 months..but do they do anything about it? nope!! i am going back to verizon after this month where i can use whatever phone i want..and i wont have to worry about crappy customer service that doesnt speak english and where i wont lose my time if i renew early...all in allo...straight talk sux!! i am so mad that i ever switched to them..they boast the lower price per month..but when u have a problem with their service...they ignore you or are just plain rude when u call to find out why its not working...they were supposed to add my time back on..but it never got added! i am sick of paying for services they promise but do not deliver.


Consumer Reviews All in all I'd have to give ST a 5 star w/all the unlimited pics 5
Maria 2010/02/19

All in all I'd have to give ST a 5 star w/all the unlimited pics & texts but what I don't understand is why I can't download songs or when I send songs from mytinyphone.com I cant open it from my browser. I have the Lg slider my friend has the moto and he can what is goning on, is anyone else having this same problem??? and who do I talk to about it


Consumer Reviews Hi, i have a straight talk lg 290c slider and i love this phone 3
melissa 2010/02/19

Hi, i have a straight talk lg 290c slider and i love this phone i get service at my house and i have never got service here before with any other phone but my question is can you bluetooth music from someone else's phone with this phone i tryed and all i get is transfer failed just woundering if i was doin something wrong or you just can't do it on this phone thanks.


Consumer Reviews I am considering buying the samsung rR810c with straighttalk. 3
Joe 2010/02/19

I am considering buying the samsung rR810c with straighttalk. Any one have an opinion? I am a beginner with smart phones.


Consumer Reviews @BwYour remaining balance will transfer. 2
Kenny 2010/02/19

@Bw
Your remaining balance will transfer.


Consumer Reviews Two thumbs up for st! I do have a question. I have two weeks 5
Bw 2010/02/19

Two thumbs up for st!
I do have a question. I have two weeks left in my current 30 days, if I upgraded to a new phone will I lose the remaining two weeks or will it carry over to the new phone?


Consumer Reviews I WOULD LIKE TO SEE A SMALLER PACKAGE AVAILABLE SUCH AS 500 MINUTES.THIS 3
ALEX 2010/02/19

I WOULD LIKE TO SEE A SMALLER PACKAGE AVAILABLE SUCH AS 500 MINUTES.THIS WOULD HELP KEEP COST DOWN DUE TO FACT THAT I USE 400 MINUTES PER MONTH ON AVERAGE


Consumer Reviews @DamonHi. Thanks for your suggestions on how to stop all the 5
DJ 2010/02/19

@Damon

Hi. Thanks for your suggestions on how to stop all the yahoo email that forwarded to my new gmail acct..

It stopped forwarding maybe because I deleted the in box in gmail and
changed the setting and the next day

It stopped sending me txt msgs
to my cell phone the next day.

If that didnt work on my own i would used your two suggestions which were both very good: contact gmail or ST to purge my que for txts waiting to go to my cell phone

Now i went back into gmail and using POP and i set it to start forwarding new yahoo emails as of today to test
message my cell phone. So far it has not started up texting today. But it says it can take up to 2 days for the new setting to work. im being patient. thanks again for the help !

all the best. dj


Consumer Reviews I have had the phone since the end of October. This is an good 4
Matt 2010/02/18

I have had the phone since the end of October. This is an good phone for the family or person on a budget. I have the 40 dollar LG from Wal-Mart, but will be buying a new one, see below.

Pros:

Good service in most places.

Good call quality.

Texts send and receive well.

Good value for the money.

Cons:

Limited to whatever is on their browser.

If you add your service card before the expiration, you lose any remaining balance.

The 40 dollar LG 220c is not a very sturdy phone. YOU GET WHAT YOU PAY FOR. My girlfriend has the 100 dollar Samsung r410c and it is a decent phone for the money.

You are limited to using only and ONLY their phones. They will not activate phones from anyone else, period!

Final Word:
If you use the phone and text all the time, then the unlimited plan is worth it. It costs far less than the plans from the major carriers. I am pleased with the service and it works everywhere I need it too, from here, to Arkansas, to Illinois, and most places in between. I will be staying with this carrier if things stay the way they are.


Consumer Reviews how to clear auto-refill1-click browser2-click menu and scroll 3
kamicaz 2010/02/18

how to clear auto-refill
1-click browser
2-click menu and scroll down
3-click clear memory
4-and pick what u like


Consumer Reviews Dear GradoFan.......You deserve the pain you went through. Straight 4
tally 2010/02/18

Dear GradoFan.......You deserve the pain you went through. Straight talk is excellent and leave your political ramblings to the peanut gallery where they belong. We only want to hear about the service and not your Sarah Palin crap!


Consumer Reviews GradoFanFINAL UPDATE TO THE ABOVE NIGHTMARE... WITH A HAPPY ENDING!"SEE 1
gradofan 2010/02/18

GradoFan

FINAL UPDATE TO THE ABOVE NIGHTMARE... WITH A HAPPY ENDING!

"SEE POST ABOVE: "AVOID AVOID AVOID!!!"

After a year with them they erroneously ported my number to a new customer and deactivated my phone. My account was active and current...

AND NOW THE REST OF THE STORY...

At long last... after 18 days of hell... I finally have recovered my original number, and my phone has been reactivated!!!

A great customer service rep in the Miami office of TracFone (not StTalk.com) diligently worked with Verizon for two weeks to recover my number. She was great... and... never, never, never gave up... until she recovered it, and reactivated by phone with the original number.

My comments above stand - DO NOT USE StTalk.com's service, unless you can afford to experience what I experienced!

But... if you do... make sure you get to the customer service management team of TracFone's Miami office - don't spend even 1 minute on the phone with the StTalk.com customer service team - they have no idea what your're talking about... and... can do nothing more than "parrot" what's in their script (kinda like Osama Obama with his teleprompter - totally mindless drivel)!

I did ask the TracFone folks how it could happen, and how to prevent it from recurring. They had no idea how it happened, but seemed to suggest it had something to do with how their systems (Verizon's) did, or didn't integrate between the billing system and the activation system.

Their advice - monitor your credit card charges at the renewal date of the StTalk.com service each month, to make sure StTalk.com has charged your card... and... contact TracFone's customer service unit in Miami, if they haven't. However... I should note... I did just that... they had charged my card on the renewal date, which was a full 14 days, before they deactivated my phone and took my number. So... I doubt very much, if that really will help.

So... despite the valiant efforts of a great TracFone CS Rep... you're still much safer to "pay the piper" and use either Verizon, or ATT... as much as I hate to admit it. And... that's very likely where I'm headed... ATT that is... now that I have my number back.

"Over and out... signing off"


Consumer Reviews I bought a Straight Moto razar v3 it works great.will recommend 5
John 2010/02/18

I bought a Straight Moto razar v3 it works great.will recommend it to all my friends. Thank you Straight Talk. a Great Deal


Consumer Reviews Straight Talk does not support 3 Way Calling on the Samsung R451C, 1
Bob 2010/02/18

Straight Talk does not support 3 Way Calling on the Samsung R451C, or any Samsung phone. No one tell you that. So, if you make your living with 3 Way calls, like I do,you can kiss $100 good by. I'll sell you mine cheap!


Consumer Reviews Best thing i ever got, Im a student and need all the money saving 3
Lance(zohan)Lumsten 2010/02/18

Best thing i ever got, Im a student and need all the money saving i can get. The unlimited plan is great for those long calls home to the parents and there are no distance charges. And i can travel nationally and the phone works no matter if im at collage home or on holiday at the beach with friends.


Consumer Reviews I love the cheap service for 45 dollars a month but the LG have 2
Monequ 2010/02/18

I love the cheap service for 45 dollars a month but the LG have many issues. It only last 2 months and I have to buy another one, the internet stays down and the customer service sucks.


Consumer Reviews just got straight talk slider and it does not have games on it 2
steve 2010/02/18

just got straight talk slider and it does not have games on it and can not down load games from straight talk. Talked to straight talk and they said none of phones have games. Whoever heard of a phone with no games.


Consumer Reviews Im getting a phone from ST. I want to port my number from tmobile. 3
Chrissa 2010/02/18

Im getting a phone from ST. I want to port my number from tmobile. So, now here is my stupid question.

After porting my number, would there be any way tmobile could take it back?


Consumer Reviews @Jonathon1) How long can ur text messages besending and incoming 5
Minnie 2010/02/18

@Jonathon

1) How long can ur text messages be
sending and incoming in regard to characters to any phone company?

I believe the texts can be 160 characters.

2) How good is the QWERTY keyboard on the Samsung R451C? I have kinda big finders lol.

The buttons are kinda small. But I'm sure after a while you'll get used to it and be able to hit the buttons no problem.

3) And finally how good is the reception?

I am out in the boonies in WA and I get pretty good reception. I can make calls from inside my house. The phones use Verizon towers and it works out great for me. I guess it all depends on where you are as to how good the reception is.


Consumer Reviews i love the phone just wish i could buy ring back tones and have 3
kristi 2010/02/18

i love the phone just wish i could buy ring back tones and have other cool phones to choose from!!


Consumer Reviews Looking into buying the touch screen. After reading reviews, 1
Ali 2010/02/18

Looking into buying the touch screen. After reading reviews, just one question; Can you send texts to out of state numbers? I have friends and family in other states that I text on a daily basis but from reviews it sounds as if I won't be able to send them texts anymore...


Consumer Reviews Can anyone tell me if the voice/text/data can rollover if not 5
Debbie B. 2010/02/18

Can anyone tell me if the voice/text/data can rollover if not used from month to month like on Tracfone? For example, if I buy a $30 card and only use 500 voice minutes, 500 texts, and 15 MB of data, will the unused portions rollover with the next purchase of a $30 card.


Consumer Reviews @Scot, or anyone else that knows. Scot wrote that his monthly 5
Joanna 2010/02/18

@Scot, or anyone else that knows. Scot wrote that his monthly bill is $30 even, are you buying a card each month or using autofill? I went onto autofill after the first month so don't remember how much the card actually cost me, but I'm on the $45 plan and I can charged $49 per month. If I come off autofill and buy a $45 card each month, do I pay $45 at Walmart or is it plus taxes, does anyone know?


Consumer Reviews Hi I'm trying to get off my crappy contract phone and get into 4
Jonathan 2010/02/18

Hi I'm trying to get off my crappy contract phone and get into a prepaid phone plan since I have a budget now and ST seems to be the choice next to Virgin Mobile. I just have a few questions if someone can please answer them since I really want to switch.

1) How long can ur text messages be
sending and incoming in regard to characters to any phone company?

2) How good is the QWERTY keyboard on the Samsung R451C? I have kinda big finders lol.

3) And finally how good is the reception?

Please Help...Thank You!


Consumer Reviews @Anna: The only way to cancel auto-refill is to call customer 4
Me 2010/02/17

@Anna: The only way to cancel auto-refill is to call customer service and not only request a cancellation but to tell them that you want your credit card removed from your account. Finally, sign on to your account on the website and go like you are going to actually renew to verify that the credit card has been removed.


Consumer Reviews i need help if anyone knows how to cancel auto refill for straight 4
Anna 2010/02/17

i need help if anyone knows how to cancel auto refill for straight talk please let me know.


Consumer Reviews I bought a r810 Samsung Finesse. worked 2-3 weeks and kept restarting 1
dd 2010/02/17

I bought a r810 Samsung Finesse. worked 2-3 weeks and kept restarting and freezing up. I went back and bought another Finesse at a diff wal mart. It lasted 1 day and does the same thing. Spent hrs online with St and Samsung. I dont know whom is worse. St said take it back to WM or its 14 days to send me a loaner. Samsung said about 2 weeks for a repair> So now I have a 40 phone for a backup when the samsung freezes it may be out for hrs or a day then its fine 2-3 days just depends.


Consumer Reviews This phone is pretty awesome! I have the latest phone from ST...a 4
Ali 2010/02/17

This phone is pretty awesome! I have the latest phone from ST...a Samsung SAS451. I pay $45.00 per month and recieve unlimited voice, data, and internet (real internet!) for one low price. I buy the card at Walmart, call, and load! I get service everywhere and I live in a very rural place! The only con I have noticed is that the ringtone downloads are costly. But there's an SD card slot and slide out keyboard! It's unbeatable!


Consumer Reviews This is a whole new era for the cell phone industry. I have 5
Scot 2010/02/17

This is a whole new era for the cell phone industry. I have had this service for 3 months with no problems. The price is unbeatable and the network that is used is Verizon, so the signal strength is excellent. I changed from T-Mobile (who i was very happy with) simply because of the savings. I was a little leery of the Walmart branded phone, but through some research found Straighttalk to be part of the 4th largest mobile network on the planet.

The camera on the phone isn't as nice as i am used to, but the savings each month are about 50% of what I was paying... so I will have to carry my camera with (ooh the horror) lol

And as another bonus the total cost repeat billed to my credit card is 30 bucks (not 30 plus taxes, 911 fees, etc. like you will find with others). You will not go wrong with Straighttalk... it is the best thing since sliced bread.


Consumer Reviews Got my new Samsung R541C today. Ported my old number to the new 4
Minnie 2010/02/17

Got my new Samsung R541C today. Ported my old number to the new phone within 5 minutes. So far so good. I get good signal out here in the boonies! ST works off of Verizon towers. With my old Tracfone and Net10 phones (AT&T) I was lucky to get one bar. I love the Samsung phone because it has the qwerty keyboard, camera, and the screen is a decent size. For $30 a month you get the 1000 mins and 1000 texts. I doubt I'll use half of that! The only problem I have had so far is not being able to send a MMS. When I tried to send an MMS, it used up my internet data (you get 30MB a month) and then I get an error message saying "service not activated on this network". Weird....
So anyways, so far so good. I will update a while after I have used the phone more and have had more experience with ST.


Consumer Reviews @c09I purchased 2 razor v3a from walmart.com activated one everything 5
K@ren 2010/02/17

@c09
I purchased 2 razor v3a from walmart.com activated one everything went smooth. I went to activate the 2nd phone & the serial number on the phone would not activate reason that happened is someone had bought the phone & returned it back to walmart & walmart shipped it out as a new phone & I could not activate it. So I had to re-order another phone right away. I received it & activated everything went smooth. So what I'm saying is if someone has bought a phone from walmart & has tried to activate it & then returned it to walmart it will not activate. You will have to purchase another phone in order for it to activate if you have activation problems with the phone you purchased. I hope this helps you.


Consumer Reviews @c09: all the StraightTalk phones come deactivated. They don't 5
Damon 2010/02/17

@c09: all the StraightTalk phones come deactivated. They don't come with phone minutes either. You activate them after you buy them. If you are saying the phone you bought has a bad serial number, simply return it to Walmart and get a different phone. Good luck.


Consumer Reviews Thanks so much Damon you seem to know alot. I went ahead and 3
Kristina 2010/02/17

Thanks so much Damon you seem to know alot. I went ahead and purchased the Samsung R451C before your comment so I'm glad to hear that and looking forward to switching from Verizon. Let you know how it goes!


Consumer Reviews As of right now, my comments to ST is very poor. I'll feel better 1
c09 2010/02/17

As of right now, my comments to ST is very poor. I'll feel better when I get my phone working and up and going by faxing them my proof of purchase. I don't understand that when I bought it from Walmart and ST customers service said that the serial number on the box hasn't been activacted. Was it walmarts fault or you say that ST has a very poor time of keeping track of their phones. The funny thing is that walmart has it locked up on the self, and no ones going to steal the phones easily. To this point I'm upset but I'm looking forward how this will turn out.


Consumer Reviews I give this phone r451c & the company 5 stars b/c I've had 5
szolly 2010/02/17

I give this phone r451c & the company 5 stars b/c I've had my phone for about 2wks now & I'm enjoy every minute of it. I chose this phone b/c I knew that with all my saving I could spend a little extra on the phone. I even spent extra for a USB cable & microSD card. I started out with the unlimited plan maybe if my budget get tighter I will go to the $30 plan. I did have issues with setting up my voicemail but CS resolved it in less than 10 mins. Thanks Again straight talk!


Consumer Reviews i transfered from t-mobile to straight talk. it took about 3 5
rhonda-in-florida 2010/02/17

i transfered from t-mobile to straight talk. it took about 3 hours to port my number (i was able to use my t-mobile phone all but about 5 min) i am getting 1 bar better reception than t-mobile and 2 bars better reception than at&t. voice mail was easy to set up. i just got the cheapy $40 phone from walmart and bought time online (cost $32 after tax for the all you need time) the phone is easy to use and customizeable (different ringtones for dif people) i havent found a way to check remaining min bal from phone (although it does tell you before phone calls) all in all i am very satisfied and would recommend to my friends.


Consumer Reviews @Janek: leave your AT&T active and port the number over to 5
Damon 2010/02/17

@Janek: leave your AT&T active and port the number over to your StraightTalk phone via the StraightTalk website. AT&T should then automatically shut down your account and stop charging you, but check later just to make sure.

@Amanda Felt: switching your StraightTalk phone number between StraightTalk phones takes five minutes on the StraightTalk website, and there is no charge. Once the number was moved off the old phone it should have been in a 'deactivated' state, at which time you could activate it on the StraightTalk website with a new number. You went to a lot of trouble and wasted time for nothing and it was your own fault.

@Kristina: I like the R451C because it's only $100, has a full QWERTY physical keyboard, but is still small enough to fit in a pants pocket. It also has an internet browser and MP3 player. The Finesse has a much larger screen, but is 3.5x the money, and it's bigger. I like the looks and style of flip phones, but typing text messages or browsing without a QWERTY keypad sucks.

@Catarinah: yes, you can keep your old number. You can do this with any provider, including StraightTalk. Just go buy a phone from Walmart, bring it home and use the website (do not call customer service) to activate the phone--choose the option to port a phone number from another provider. The number should be moved to your new StraightTalk phone within 24 hours (mine took 10 hours).

@Jeff: even if you have to pay a penalty to get out of a contract to move to StraightTalk it probably wouldn't take long to recover the loss if StraightTalk costs you $30 per month versus $70 (for example) at Alltel. Do the math.

@DJ: sounds like when you set up your POP in Gmail you picked the option to pull all emails from Yahoo. There is also the option to just pull new emails, which is what I did. Now that you already did it, I don't know how to stop Gmail from finishing what you told it to do. You can try contacting them (I've never tried it since I've never had a problem). You can also try contacting StraightTalk customer service and see if they can purge your text message que, or you may just have to delete the gazillion text messages via your phone :(

@Mark: The only money you could possibly waste is on the phone card since it's not returnable. The phone is returnable. You should have used the StraightTalk website to activate the phone anyway. I do agree that it is annoying when the CS reps continually say they are going to put you on hold, talk to a supervisor, et., but they have been mostly helpful for me. The initial time you spend setting up your account is well worth having great service on the best network for an amazing price. Suck it up.

@SK: you don't need to buy a second set of StraightTalk phones to port your phone numbers over. You can let your StraightTalk phones run out of time/money and deactivate, or call Customer Service and ask them to deactivate the StraightTalk phone(s) immediately. Once deactivated you can activate them on the website the same as if you just bought them, choosing the option to port the phone numbers from your old provider.

@Mel: buy a USB/PC cable for the phone from Ebay ($6) and copy songs or ringtones over to your phone's MicroSD card ($12 for 2GB size). I'm told that if you put mp3's in the ringtone folder you can use them as ringtones (plays only the first few seconds of the song, though, so you may want to cut the song down to the good part in an editor).


Consumer Reviews I transferred my old Net 10 number to my new straight talk phone 1
Mel 2010/02/17

I transferred my old Net 10 number to my new straight talk phone without issue. But i attempted to shop around for ring tones it told me there was a prob with authorizing my account, so I called the customer service number. First there was so much background noise and interference I couldn't hear the operator. After being on the phone for an hour I said I need to go to work I need to get off here where are we on this issue, and they had already hung up on me!!!!! Big mistake, waste of money!!!!


Consumer Reviews I am not sure why all the problems are noted here. It might 5
SK 2010/02/17

I am not sure why all the problems are noted here. It might be that CS is less effective that starting up service on line. I initialy bought a LG 220 a few months ago. I activated on line in a matter of minutes. A month later I liked the service so well I transferred my ST assigned number to a LG 290 - again in a matter of minutes it was working. In a couple of months my contract with my contract carrier runs out and I will be porting those numbers over to ST. I intend to buy two new phones and do it on line. That seems to be the most problem free method according to all the postings here - and not using a phone that already has an assigned ST number. I did make one call to CS to see why my first phone wouldn't receive pictures and was told in good English that I needed a camera phone. Thus my current LG 290. I hope this helps out future ST customers cause the plan and coverage is the best deal in town.


Consumer Reviews I wasted $75 to buy a phone and card and after wasting 3 hours 1
Mark 2010/02/17

I wasted $75 to buy a phone and card and after wasting 3 hours on the phone still no service and no one can explain to me why. The customer service operators barely speak english and constantly put you on hold to "update my supervisor" who never seems to do anything. The final straw was having my call transferred to another department which never answered to call! I will be filing a complaint with the attorney general and anyone else I can find since the company has no complaint process itself.


Consumer Reviews @ Damon HELP...i set up a gmail acct and set up POP for my yahoo 3
DJ 2010/02/17

@ Damon HELP...

i set up a gmail acct and set up POP for my yahoo email to forward and all the yahoo email in my in box moved to gmail! all of them not just the new ones for today only. now my phone keeps texting me all the emails it forwarded. i went in and changed the settting to disable forwarding but it still fills up my phone to 100 text msgs that are from before. after i disabled POP i deleted all the messages gmail ported over from my yahoo acct. so my gmail inbox is empty.
i still keep getting texted those old yahoo emails.

any suggestions to fix this? gmail still wants to forward all the yahoo msgs that were in the yahoo in box.

thanks in advance.


Consumer Reviews To have a number ported over from AT&T do I have to have 3
Janek 2010/02/17

To have a number ported over from AT&T do I have to have it still active, or can I terminate contract with At&T before buying S/T ?


Consumer Reviews straight talk is awesome!! very affordable...i canceled my contract 5
matt 2010/02/16

straight talk is awesome!! very affordable...i canceled my contract phone and am very happy i did.


Consumer Reviews I think that Sraight Talk service is great. I have the $45 unlimited 5
mike 2010/02/16

I think that Sraight Talk service is great. I have the $45 unlimited plan and I have burned up the airways without a missing a beat. Alot of people complain about customer service, but I find this to be true with alot of companies these days. I love this service because it is worry free. At least if you become unhappy with your service you can walk away. Open your wallet if you try that with the post paid plans. Believe me, they will charge you if you choose to leave even if it's their fault.


Consumer Reviews If there was zero stars I would choose it. I purchased a new 1
Amanda Felt 2010/02/16

If there was zero stars I would choose it. I purchased a new cell phone for my husband for his birthday and he was on the phone for 4 hours transferring his number from his old straight talk phone to his new phone. Then i called to activate his old phone with a new number and have been put through the ringer. I have spoken representatives for 4 days and nothing has progressed. Warning if you want to activate an old phone with a new number good luck. I am no longer recommending straight talk to anyone.


Consumer Reviews Im currently with Alltel and they've been great for 10 years.. 3
Jeff 2010/02/16

Im currently with Alltel and they've been great for 10 years.. Great customer retention policies... Etc.... The last time i renewed my contract with them I asked if I could increase or decrease my plan as financially required as unknown health problems we starting to arise.. They agreed, as did I... With financial issues unfortunately getting hold of me I was forced to call them and attempt to reduce my plan... That's when they told me that I had the lowest smart plan and I was bound for the remainder of this contract....Sneaky right! On purpose or not! they got me!! Until I started readind all of these reviews and seeing how basic it is! Love the Idea! Think I'm gonna go 4 it... Unfortunately for alltel (tho they've been good)they cannot retain this customer due to a minor slip up or attempted slight of hand! So be it! your reviews have helped alot! WISH ME LUCK!


Consumer Reviews I went from Sprint to Straight Talk going on 4 months saving 5
scott 2010/02/16

I went from Sprint to Straight Talk going on 4 months saving $1,473. per year.I did the math, paid the termination fee and still on top. coverage is great,data is fear,text I like. But for me, talk is cheap without losing signal..I did call customer service, and asked them if there was any way they can remove the minute message reminder,and they did.If you receive poor customer service, hang up and call again, and most likely you will get someone can help you.Once again,any one that can save me $ 1,475. per year with excellent coverage deserves 5 stars in my book.


Consumer Reviews so im wondering about purchasing this phone. i think that this 5
Catarinah 2010/02/16

so im wondering about purchasing this phone.
i think that this is an amazing phone considering currently i have the rumor 2 with virgin mobile. the phone is nice and costomer service is great! but the minutes suck and i use them up way too fast, they also are expensive and im buying them about every 2 weeks! its terrible. and theres no internet on my phone, so i wouldnt mind occasionaly some internet complacations. i also have an ipod touch. so i will have to get used to not having a multipurpose touch screen.. which will confuse me. but i really like this phone and the plan, well the plan is amazing! i dont care about costomer service because im very careful and probably wont have many issues if any at all.
and its made me even more excited, can you really get your old phone number on this phone??? that would be amazing!! because then i wouldnt have to send a mass text message of the 233
contacts on my phone ; hey everyone i know! i got a new phone ! this is the number. when half the people probably are too lazy to change the number and will ask who it is whenever i text them. so please please let me know if you can change the phone number to your old cell phone . because that would definately make me buy this! thanks.


Consumer Reviews Ok thats helpful. What do you think is the best phone to get 3
Kristina 2010/02/16

Ok thats helpful. What do you think is the best phone to get and do any of them have removable memory capability?


Consumer Reviews I've had Straight Talk for 3 months now and have had absolutely 5
K. C. 2010/02/16

I've had Straight Talk for 3 months now and have had absolutely zero issues. Each month I go to Walmart, buy a $45 refill card, and renew my minutes online. No problems. I check this site daily and really appreciate how we've come together to provide support in so many ways. You guys are awesome! BTW, I have the Samsung R451C and love it. I bought a skin at skinit.com and am a happy guy free of a phone contract.


Consumer Reviews @Kristina:If you look up the Samsung R451C phone on the Walmart 5
Damon 2010/02/16

@Kristina:

If you look up the Samsung R451C phone on the Walmart site it has a zip code checker to make sure you can use the phone. That says the phone works in Lincoln, NE. As further proof, go to your local Walmart to buy the phone. If they have it, it will work there :)


Consumer Reviews I'm interested in this service. I am from Lincoln, NE does anyone 3
Kristina 2010/02/16

I'm interested in this service. I am from Lincoln, NE does anyone know if it will work there? Or will it pretty much work in all of the US. The web site says it will not when I put in my zip code and customer service says it will, so I am hoping someone knows.


Consumer Reviews Reminder: to get rid of the annoying "you've got x minutes 5
Damon 2010/02/16

Reminder: to get rid of the annoying "you've got x minutes of call time" message when you make a call, contact customer service and ask them to turn off the 'pre-call message'. Yes, it would be nice if you could do this via your phone or the website, but at least you can do it.

@Chase: no, they don't have push email. Just have your emails forwarded to yournumber@vtext.com. You won't get the complete email if it’s large, but enough to see if it's worth looking at; then you can use the phone's browser to get into your email account to read/respond to the email. Works fine unless you're a heavy emailer.

FYI, I bought a PC cable for the phone off of Ebay for about $6. It works fine, charging the phone. The first time I used it, however, Windows wanted to install ‘Samsung CDMA driver’ software which apparently doesn't exist. I just canceled out of that popup message (marking it not to ask me ever again); then Windows detected the MicroSD card in the phone and allowed me to copy files to it. The phone’s MP3 player didn’t detect wma files (the Windows format), but found mp3s no problem and played them. I also bought a 2.5mm to 3.5mm adaptor from Ebay ($1), but when I push the male end into the phone all the way I only get mono sound to my 3.5mm earbuds. If I pull the plug out of the phone a couple of millimeters I get stereo sound. I ordered a different adaptor to see if it works better, but at least I know I can get it to work. The MP3 player allows you to play all songs if you want, or an album or playlist, etc., and you can shuffle the play order. The sound quality seems as good as my dedicated Fuze MP3 player.


Consumer Reviews to port your number you have to have your old phone still active 4
ecto 2010/02/16

to port your number you have to have your old phone still active or it won't work. anyone buy the Samsung Finesse R810C? want to know how this compares to the Samsung R451C. costs a lot more but screen is bigger wondered if it was better for internet usage or same. wish they had a HTC hero.


Consumer Reviews @ DamonI went and created a gamil acct. I went into setting and 5
DJ 2010/02/16

@ Damon

I went and created a gamil acct. I went into setting and found POP. It seems really complicated. I'm not sure if I completed the process to have my yahoo eamils forwarded to my new gmail actt and then have the gmail txt me the yahoo email to my ST phone. It's almost like I need tech support to go step by step since this is all new to me. Thanks in advance for all your helpful suggestions. Wish you lived locally in Miami Beach so I could hire you for your tech suppost... :-)

Best,

DJ


Consumer Reviews Hi!I've had the service for a little over one month now. I give 4
Eillem 2010/02/15

Hi!

I've had the service for a little over one month now. I give the straight talk 4/5 stars. Below I give more details about the Good, the Bad and the Ugly.

The Good: Overall, the quality of calls are excellent, I always get a strong signal, my phone is working fine and the PRICE is phenomenal! I used to have t-mobile which had astronomical fees.

The Bad: the selection of phones sucks! The design of my phone is awkward and It still takes me WAY longer to text than usual, even with the QWERTY keyboard. The keys stick together!

The UGLY:It's true about what other people are saying below...the customer service is HORRIBLE.They are polite but the communication is bad because of SERIOUS language barriers. I was on the phone today almost FORTY (40) MINUTES with customer service just to buy more minutes because she had to hear me spell EVERYTHING twice. God forbid you have to do something more complex (i couldn't do it online bc their site is having issues apparently). I also forgot to mention that in the beginning they wouldn't refund the money from a problem with the service cards.

Honestly...Straight Talk deserves about 3 stars, but for the price it's unbeatable.

My final say: If you are a moderate phone user (meaning you don't need it for business, but you text moderately, and talk a bit each day to a family member/friend:I used 800 min out of 1000) then this phone is for you. If you are high maintenance and tend to need a lot of help setting up things then you will be a miserable person.THE QUALITY OF COVERAGE AND CALL ALONG WITH THE PRICE ARE AMAZING!!!

Great for college students and normal, working people on a budget!!!


Consumer Reviews After 1 month, I can honestly say this is the best cell provider 5
chubbywhubby 2010/02/15

After 1 month, I can honestly say this is the best cell provider I have ever had. The deal is simply unbeatable.


Consumer Reviews Got a Samsung Finesse phone tonight. Works GREAT! No, it is not 5
Ed the Pilot 2010/02/15

Got a Samsung Finesse phone tonight. Works GREAT! No, it is not a smart phone, but it works very well for what it is. I already pics, movies and ringtones loaded. And YES it receives international calls and text messages. You can't make international calls or text to international numbers, but you can use a calling card and e-mail through a text gateway to get a text to an international location.

For those of you who yell at customer service, good luck. You'll get nowhere. They do try, and although they are offshore (you want cheap, you got cheap) they are not bad if you are patient.

Carry on! I will NEVER go back to Verizon. (even though I am still using their system)


Consumer Reviews I called customer service to fix my browser that wasnt working. 4
aLeX 2010/02/15

I called customer service to fix my browser that wasnt working. They were polite and fixed the problem fast!


Consumer Reviews The coverage with straight talk is okay, but it is possibly the 1
Stephanie 2010/02/15

The coverage with straight talk is okay, but it is possibly the worse customer service EVER. I don't believe it's worth the money that you save on the plans. It's okay as long as you don't have any issues and if you do don't expect customer service to be of any help.


Consumer Reviews STAY AWAY FROM THESE PEOPLE. POOR CUSTOMER SERVICE.COULD NOT 1
HORRIBLE 2010/02/15

STAY AWAY FROM THESE PEOPLE. POOR CUSTOMER SERVICE.COULD NOT USE MY PHONE FOR 2 DAYS AND THEY WOULD NOT OFFER ME ANY DISCOUNTS!!


Consumer Reviews I bought Samsung at Wal Mart for $99 and signed up with a $30 4
Felix 2010/02/15

I bought Samsung at Wal Mart for $99 and signed up with a $30 plan. It took about 15 minutes to reach c/s, but the number porting and activation went smoothly. The call quality is adequate and the reception is good. I can not get rid of annoying reminder of how many minutes I have left every time I make an outgoing call. Another drawback is no email capability. I have to forward my email to ##########@vtext.com in order for me to get my email messages on my straight talk phone. The problem is that most of my email messages are over 160 characters and they get cut-off. another problem is international text messaging - there's none - you can NOT send or receive any international text messages. This is the reason why I would have to go with another provider. Otherwise, this would have been perfect plan - the phones lack capability, but the call quality and c/s is good for basic user. Web browsing is slow, but reliable, although, the phone has a very primitive web browser.


Consumer Reviews DO NOT BUY INTO THIS SERVICE I REPEAT DO NOT GET A ST PHONE THE 3
t boobgie 2010/02/15

DO NOT BUY INTO THIS SERVICE I REPEAT DO NOT GET A ST PHONE THE CUSTOMER SERVICE IS HORRIBLE AND U WILL SOMETIMES HAVE TO WAIT FOR A NUMBER TO BECOME AVAILABLE WHICH COULD BE 24 TO 48 HOURS OR PROBABLY NEVER


Consumer Reviews I just bought my phone two days ago and frankly I LOVE IT!straight 5
Brandon 2010/02/15

I just bought my phone two days ago and frankly I LOVE IT!
straight Talk Cell phone plans are great


Consumer Reviews Chase.... Walmart is Walmart... The kid behind the counter couldn't 4
BMC 2010/02/15

Chase.... Walmart is Walmart... The kid behind the counter couldn't answer any questions or even dial customer service correctly... BUT do what I did. I bought the phone and took it home, called the 800 number on the box, had them switch my T-Mobile number to Straight Talk and set it up that way. It's costing me $45 a month for completely unlimited service that was costing me literally HUNDREDS through T-Mobile! And no contract which is fantastic when you consider T-Mobile charges you $200 to cancel their service!!! If you want better customer service, I'd suggest Virgin Mobile. It uses Sprint towers and has decent coverage for the most part. They have a $49 unlimited plan. My girlfriend uses them and is very happy with their phones etc... I went with ST because they offer the Razr phone which enabled me to do a quick transfer of my 90 contacts within seconds & remove all my pictures via computer!


Consumer Reviews QUESTION???I was thinking about switching to this service. Can 3
Chase 2010/02/15

QUESTION???

I was thinking about switching to this service. Can someone help me?

1)Does Walmart provide customer support at their locations for this service?

2) Can I use any unlocked phone with this service or do I need to buy one off of the StraighTalk website?

3) Do they have push email?


Consumer Reviews I am an airline pilot, got Straight Talk on the recommendation 5
John E 2010/02/15

I am an airline pilot, got Straight Talk on the recommendation of fellow piltos who have it, have used it for a week now. It works beautifully.

Goodbye rip off AT&T. $45.00 a month is nice.

Complaints: Web browsing is a bit difficult vs. the AT&T smartphone I had, but usable. But then again who am I to complain for $45.00+Sales tax vs. AT&T for the nearly the same thing at over $138.00/month.

As the other posters here state, READ the INSTRUCTIONS. Be prepared to wait for customer service, and be VERY careful if you get a person who does not understand English or Spanish (if Spanish is your native language)..

If they can't undestand you, they can screw things up worse. Better to hang up in my opinion and get someone who can understand and converse with you.


Consumer Reviews 5
BMC 2010/02/15

To send text from Email: (10 digit Number) **********@mypixmessages.com


Consumer Reviews @Courtney. Your email address is: 1234567890@vtext.com (obviously 5
Joanna 2010/02/15

@Courtney. Your email address is: 1234567890@vtext.com (obviously area code and then seven digit phone number).


Consumer Reviews ANY plan is better than what I've had to deal with at T-Mobile!!!! 5
BMC 2010/02/15

ANY plan is better than what I've had to deal with at T-Mobile!!!! Their hidden charges, voice mail retreival charges, 411 charges, fees, etc... would make my so called "Unlimited $89.00" plan end up well over $200 every month! The last straw was when my bill topped $425 for the month!! I'm really looking forward to Straight Talk! And if they don't work out, there's always Virgin Wireless or Boost! Got to say, love my Motorola Razr though!


Consumer Reviews Okay so I just activated my phone and so far I am having on problems... 4
Courtney 2010/02/15

Okay so I just activated my phone and so far I am having on problems... however, I am pretty confused. I used to go through t-mobile and in order to send pics to my phone I'd type my phone number at tmomail.com.. what is the "email" address for straight talk????


Consumer Reviews @DJ. I haven't browsed through all the remarks lately, so I 5
Joanna 2010/02/15

@DJ. I haven't browsed through all the remarks lately, so I apologize if this is old news to you. I have my gmail emails forwarded to my Samsung slider as a text. You do not get to see the entire email. You can recognize it's an email and not a regular text as it has gmail and vtext at the beginning and then it will show you the beginning of the message. It just depends on how big the email is, I think the text is limited to a certain amount of characters. It's very useful though and very easy to see the text, then just open your browser and go to gmail. I was originally on the 1000 text plan and used them all half way through the month because of this forwarding. I am now on the $45 plan so don't worry about how many texts come in. Setting it up in gmail was a bit of a pain, you have to use the "filter" tab. First, I unsubscribed to a bunch of useless emails that come in and in filter, you can set it up to forward you a text if the email contains certain words in email address/subject/content. I've found that using my first name as one filter does indeed send me all the emails that I want to receive. Hope I've made sense!
By the way, the tip on using the volume bar as a page up/down is excellent - thanks for that.


Consumer Reviews @DJ: I think all the email services allow pulling emails from 5
Damon 2010/02/15

@DJ: I think all the email services allow pulling emails from other providers via POP. In Gmail, you go into the settings area and then POP tab. You can then specify another email provider web address, put in your username and password, and how often Gmail should pull emails from that account. It will then do it automatically. Google 'POP email' for more info. If you don't mind changing email addresses, just use Gmail instead--I like it the best of all the services I've tried, including Yahoo, Hotmail, and GMX.

@JP: you're right that the browsing on the R451C phone isn't great. The Droid phones are way better for that, for example, but then you have to pay $70+ per month and be in a contract. The R451C is fine for checking and replying to email (Gmail and Hotmail work fine for me), checking movie times, and getting text directions on how to drive somewhere. For serious browsing you need a much larger screen with touch capability (i.e. a smartphone).


Consumer Reviews @DamonThanks so much for writing back. I checked and yahoo was 5
DJ 2010/02/15

@Damon

Thanks so much for writing back. I checked and yahoo was at one time offering a monthly rate now it's a yearly rate to have yahoo premium email that lets you forward your email.

i can create a gmail email address that's fine espeically that fowarding email in a txt to a cell phone is free.

But I don't know what this means what you typed: "get around it by using a Gmail account, and pulling your Yahoo emails over to Gmail via POP."

How do you pull your yahoo emails to gmail via POP? What is POP? Thanks in advance for your help !

All the best,

DJ


Consumer Reviews I am not able to receive incoming texts on my phone just bought 1
Lina 2010/02/14

I am not able to receive incoming texts on my phone just bought my phone yesterday and after texting a lot of people I have had no texts in return, I have talked to these people on the phone and they have all said they replied but I never received any of them. I bought the slider samsung phone. I am very mad right now since I bought the phone for the keyboard so I can text, and customer service is not open right now.


Consumer Reviews So I read the Straight Talk Terms and Conditions on their website. 5
Person 2010/02/14

So I read the Straight Talk Terms and Conditions on their website. I read how they are able to cancel your service if you text to vote for things on t.v. and contests, etc(called "third-party" or something like that). I have a Facebook and you can update and get notifications from Facebook throught texting on your phone. If I signed up for that, will Straight Talk punish me and cancel my service? Someone please answer my question! Thanks.


Consumer Reviews so far this is the best cell phone provider i have ever had . 5
robert 2010/02/14

so far this is the best cell phone provider i have ever had . very few places i loose signal . they have pretty nice phones to use overall the best.


Consumer Reviews Got my phone last week. No problems. I followed the instructions 5
Chris 2010/02/14

Got my phone last week. No problems. I followed the instructions exactly, - READ ALL THE INSTRUCTIONS CAREFULLY!! Web browsing on my Samsung R451 is ok. For the complainers, what do you expect for a low price? you want blue chip service? go pay for it. Me? I wanted a low price and am willing to work a bit for it.

Quit yer whining, and follow the instructions. I have a bunch of friends who switched, NO PROBLEMS. NOT ONE!


Consumer Reviews I purchased my straight talk phone yesterday. The phone is a 3
Larry 2010/02/14

I purchased my straight talk phone yesterday. The phone is a SCH-R451C Activating was easy. I love it so far, I emailed pictures with no problem. It is a little hard to get aquainted with all the features, but I am 71 years old, and a little new at this. I would recommend this service to anyone.I have had a cell phone for many years, and this seems to be among the best. The big name carriers, are not the best buys.


Consumer Reviews I've had my Samsung 451C for a couple of months & have had 3
nanabanana 2010/02/14

I've had my Samsung 451C for a couple of months & have had no problem setting it up. I like the phone but need to know how to use the MP3 and get ringtones from my PC


Consumer Reviews I have been trying for 2 months to be logged in to be able to 3
barbie weller 2010/02/14

I have been trying for 2 months to be logged in to be able to personalize my ringtones to no avail.very disappointed.


Consumer Reviews my service has been down for 3 days now and your costing me money!!!!no 1
jones 2010/02/14

my service has been down for 3 days now and your costing me money!!!!no respect custormer service wont even take my call
??????????????????????????????/


Consumer Reviews @ amandaor anyone with the razrI put ringtones on the phone with 4
mike 2010/02/14

@ amanda
or anyone with the razr
I put ringtones on the phone with the computer. Find the ringtone you want and download it to your desktop.
I found an old version of motorola phone tools on the web and downloaded it. As soon as you run the program it searches for updates.
I got the most recent version for free!
I then use mpt to transfer ringtone(or whatever files I want, including mp3's) to phone with a usb cable


Consumer Reviews I purchased the Samsung phone. Using the website, and needing 3
JP 2010/02/14

I purchased the Samsung phone. Using the website, and needing no interaction with support, I was able to port a number and have my new ST phone up and running in 15-20 minutes, literally... Fortunately for me, I was porting over a Verizon number, I had current and correct account information including PIN, and my service was current and in good standing. During the process, I was directed to Verizon's site to confirm my port request and some security verification. I did a great deal of research on the ST service before buying. I got the impression(from user reviews and the many disclaimers during the porting process) that it's really pot luck as to how successful you will be. I suspect that the experience could be totally different from user to user, depending on who your current carrier is and the many variables that factor in to the whole port process.

As for the phone, I have been pleased with the decent battery life, and easy to read display. Calls are clear, and in my rural area, I have minimal problems with Verizon coverage, even considering terrain. Camera seems on par with most, although this is my first camera phone. Note that the trigger to pull up the camera is touchy and located in a spot that is apt to be pressed inadvertently.

My biggest disappointment with this phone and service is the web. I have found the web service to be of no use to me. I am a total newb to mobile web, so my experience is based from that perspective. If you are like me, what you need to know is that you should not expect the web to look anything like what you are used to seeing on your home PC. Web pages seem to be random pieces of text from the source page and a few crude graphics here and there. Now I'm not suggesting that is the fault of ST, but be aware. I guess if you want to spend $3-400 for a phone, the browser would be better featured, but I can't do that. Somehow, I just expected a scaled down version of a normal web page, and that is not how it works at all. Part of the problem is page formatting, which is the responsibility of the designer, and you will find some sites that are designed for mobile web browsers, and I suppose thats what you should look for. Obviously, my expectations were based in a misunderstanding of how things work, and that's my fault. On the other hand, what's not my fault is the many errors that have prevented me from any substantial quality mobile web experience such as 'bad gateway', 'http unable to connect' etc.. I cannot use my Yahoo email even with their 'Yahoo Mobile' service. I even tried to download an alternative browser from Opera, but of course, they have nothing that is compatible with this phone, which you will find to generally be the case considering that this is a lower end phone that is probably built specifically for ST by Samsung. Little chance of any 3rd party software development for something like that.

Bottom line, despite purchasing the $45 unlimited card, I will definitely be switching to the $30 card since the web service has absolutely been the biggest waste of time for me.

Good for phone calls, texting is fine, but don't expect much else. And good luck if you ever have to speak with support.

Hope this helps......


Consumer Reviews I bought my Straight Talk phone and card from Wal-Mart on 1/16/10 5
Charles 2010/02/14

I bought my Straight Talk phone and card from Wal-Mart on 1/16/10 came home-read all instructions first-placed my call to activate and port my number from Verizon-Phone call took about 10 minutes and within 20 minutes total I was using my new ST plan. Verizon was great but costly for what I needed-I receive pics-text-can get on internet-no problem. If you read all "INSTRUCTIONS" first and have everything in order when you call you will be activated in no time. Phone has better service range than my old Verizon phone.


Consumer Reviews I have had my Straight Talk plan for 30 days now. I switched 5
Ann 2010/02/14

I have had my Straight Talk plan for 30 days now. I switched from Verizon Wireless. I wasn't sure how service would be---They had my phone actived and number ported over from Verizon in about 15 minutes--service is excellent and I can get on intenet with no problem. I had read several bad reviews but I have nothing but good to say about this new service---it saved me about 50.00 per month on my cell phone bill.


Consumer Reviews the only way 2 get ringtones is a credt card that pissed me off 3
Amanda 2010/02/14

the only way 2 get ringtones is a credt card that pissed me off i dont not have a credt card and i try gettin free ringtones from mytinyphone.com and they dont not have my phone my phone is MOTORAZR V3a i tryed myxer.com they send me the websit to my phone but i cant download it 2 my phone any1 help me here


Consumer Reviews I like my phone i bought from walmart.. everything went great 5
Apee 2010/02/14

I like my phone i bought from walmart.. everything went great for me... to make everything easy for everybody.. go onto straight talk's website and get ur phone activited.. it goes so smooth and fast.. no need to get an headache when you dont have to... tryin to talk to someone on the phone.. hope this helps anyone out that needs this kind of help.. it helped me. I give it an 10+


Consumer Reviews I ported my number from virgin mobile only took a couple of hrs 5
rose 2010/02/13

I ported my number from virgin mobile only took a couple of hrs and i am satisfied i was paying 63 something a month compared to 45 with this and getting the same things here so i am hapy


Consumer Reviews Hello,Can someone tell me what will happen after a month without 3
Alex 2010/02/13

Hello,
Can someone tell me what will happen after a month without refilling your account? Will they deactivate it immediatly or will they give you a grace period?

Thanks!


Consumer Reviews I bought a ST phone today. Ported my number from verizon. noproblems. 5
Jeff 2010/02/13

I bought a ST phone today. Ported my number from verizon. noproblems. good by verizon.


Consumer Reviews Trying out this service, bought the $40 plan and everything is 3
aLeX 2010/02/13

Trying out this service, bought the $40 plan and everything is working great...except the browser, I keep getting the message "Network Connection Lost" think I might have to contact cs. Anyone else having this problem?


Consumer Reviews straight talk sucks!!!! I had them for one hour... they had the 1
blake 2010/02/13

straight talk sucks!!!! I had them for one hour... they had the phone programed then hour later it wouldnt work.. they tried to reprogram it again and said it wont work, i ask if i could get my money for the card refunded, they told me "that we dont give back refunds you are paying us at your own risk" and it cost other cell phone users money to call straight talk phones..they dont tell you that either, there is so much in there fine print that we dont get too see..


Consumer Reviews Ported my Verizon phone number over to Straight Talk. I did it 5
Ed the Pilot 2010/02/13

Ported my Verizon phone number over to Straight Talk. I did it about 2 hours ago. It took awhile with customer service, but it was smooth. It took about 5 minutes and it was active. Good bye Verizon and good riddance. 45.00 a month for VZ service is alot better than nearly 100 I was paying.

If you port your number, have patience. Tell them you want to port a number first. It is best to port your number to a new phone and a new service card. Had I done it to the existing Straight Talk phone I had, it may have taken up to 4 days.

Also, NEVER let your account run out. Or put it on a credit card for auto-refill. I was told by a supervisor, if you let your account run out, you are risking losing your cell phone number, and then it is alot of nonsense work to get it back. A shortcoming of pre-paid service I guess.
They warn you about this.

Oh well, I had another buddy port his over tonight, it worked smooth.

The only shortcoming of Straight Talk (if it is a shortcoming) is they offer only a limited number of phones. I suspect as the service grows, the phone selection will increase.

I don't think they are going anywhere soon, since they are owned by America Movil, who has a couple hundred MILLION subscribers in both North America and South America at the various companies Carlos owns.

Again, goodbye and good riddance Verizon, I'll be using your system, but not at your rip off (IMHO) prices.


Consumer Reviews I read initial reports of poor customer service and troubles 4
Kevin 2010/02/13

I read initial reports of poor customer service and troubles dealing with the Indian call center. I activated my Straight Talk phone and woke up without my Sprint number having been ported (even thought my Sprint phone had been de-activated). I called the call center and my call was promptly answered by a tech support specialist. The gentleman spoke nearly flawless English and was helpful and thorough. Within 5-10 minutes he helped me through a few steps to getting my service up and running. I am very happy with my service thus far and the ST customer service. I am very happy with the price (the $30) one. I wish their website was a bit more complete (isn't the most user-friendly....design/content-wise). Very Happy to be rid of Sprint!!!


Consumer Reviews I have had StraightTalk service for over a week now and I am 5
Loren 2010/02/13

I have had StraightTalk service for over a week now and I am EXTREMELY pleased. Activation was relatively pain free (READ everything they send you before you start. It's all in there.) Voice and service quality is crystal clear. No dropped calls. I was spending $100 a month with AT&T. Now I get MORE for $30. What a GREAT service!!!


Consumer Reviews When I said in the last post "Verizon and AT&T can be 5
Ed the Pilot 2010/02/13

When I said in the last post "Verizon and AT&T can be sued" I meant ALL wireless carriers who refuse. And yes, I have used this phone from Anchorage to Miami and a dzen other cities coast to coast in the last two weeks (I am an airline pilot) AND have had about a dozen other pilot buddies use this phone nearly everywhere Verizon has service (we brought our Verizon phones) and it works GREAT! I have been a Verizon (former Airtouch, US West Cellular, etc) for about twenty years and I am cancelling within the week AFTER I port my number and BEFORE my bill cycle with Verizon ends. Straight Talk CS was ok. Not the greatest. When I decided to change my phone from a LG220 to a Samsung R451, I called customer service, had to wait for 10 minutes, but the gal (from MNL) got it done within 10 minutes. Goodbye Verizon contracts and good riddance.


Consumer Reviews Bought a Staright Talk phone and card at WalMart 2 weeks ago. 5
Ed the Pilot 2010/02/13

Bought a Staright Talk phone and card at WalMart 2 weeks ago. Phone is working great! Going to port my number from Verizon and ready with FCC rules and a lawyer.

If your having trouble porting a number here: http://www.fcc.gov/cib/consumerfacts/numbport.html

THEY HAVE TO PORT YOUR NUMBER REGARDLESS IF YOU HAVE A CONTRACT OR OWE MONEY TO THEM.

Verizon, AT&T CAN BE SUED if they don't comply. The only thing these companies understand is a money penalty.


Consumer Reviews what is the 5 digit number you call to get your lanuage and finish 3
nee nee 2010/02/13

what is the 5 digit number you call to get your lanuage and finish activating your phone didnt write it down it starts with a 2


Consumer Reviews @ tuf8secondsYou may indeed use your phone and travel to any 5
Person 2010/02/12

@ tuf8seconds

You may indeed use your phone and travel to any place where Verizon has coverage. The CS rep. did not know what they were talking about.


Consumer Reviews I just returned a Straight Talk phone to Walmart. After I got 1
tuf8seconds 2010/02/12

I just returned a Straight Talk phone to Walmart. After I got it home and was ready to port my cel number, the cs rep. told me that I could only use my phone in the area where I activated it. I thought that might have been some really good news to tell me before I bought the thing. Can anybody tell me if you can in fact travel from state to state and use this phone. If you have tried it, please contact me at "tuf8seconds at yahoo dot com" and let me know. Thanks.


Consumer Reviews I just got my second ST phone. Goodbye forever sprint! If 5
chubbywubby 2010/02/12

I just got my second ST phone. Goodbye forever sprint! If you are porting a number, make sure you have all your info handy and call into cs - don't use the website! Yes, CS can be a little frustrating at times, but you just have to have a bit of patience and usually your problem is resolved. I have no doubt some people have had poor service w/ ST, but that has just simply not been my experience. I would be willing to bet it's not much worse that sprints. good bye sprint, your service sucks and you are overpriced.


Consumer Reviews my phone broke one day and i had to tranfer my plan to another 2
matt 2010/02/12

my phone broke one day and i had to tranfer my plan to another phone which was lame but i had acctually good CS and they extended the time from the lost days surprising but for some reason i lost internet capability which made me frustrated so im dis pleased with that after paying for an umlimted plan then being told u over used unlimted imternet does make sense to me


Consumer Reviews @DJ: Gmail never charges for anything. The text messages you 5
Damon 2010/02/12

@DJ: Gmail never charges for anything. The text messages you receive will count against your 1000 messages/month if you have the $30 plan, but that's more than 30 messages per day you can receive, which is plenty for me.

If Yahoo won't let you automatically forward emails (check all the settings options) you can get around it by using a Gmail account, and pulling your Yahoo emails over to Gmail via POP. Gmail will even let you mark the Yahoo emails so that when you reply to them from Gmail, the from address is your Yahoo address--you can in effect run your Yahoo account from Gmail :)

Then you can set up email forwarding from Gmail to your phone at no charge.


Consumer Reviews Customer Service - 0 starsPhone - acceptableI lost 7 days on 2
Oscar 2010/02/12

Customer Service - 0 stars
Phone - acceptable
I lost 7 days on my 1st card due to not working. I called CS and they got me going, but would not/ could not provide comp for the lost days.
I have been complaining for over 30 days. Corp does not care. Customer Service is poor.


Consumer Reviews Update from my previous posting. You have to get the right person 4
Barry 2010/02/12

Update from my previous posting. You have to get the right person with CS. After 2 previous attempts, this person was able to reset my account, told me to press *228 and viola, my phone works. This *228 will work when *22890 will not. My phone was active for one month on a number they provide and when I ported my old AT&T number, the phone was hung in limbo. It showed the January phone number and my account said my number was the ported number. Evidently, there is a wide experience gap in the CS folks, so be patient. I was ready to pull the plug today if they hadn't fixed my issue. With a little training, this company could seriously improve their customer image.


Consumer Reviews @ Damomi have yahoo for email. as far as i know to forward email 5
DJ 2010/02/12

@ Damom

i have yahoo for email. as far as i know to forward email you have to have a premium acct with yahoo and pay a monthly fee.

do you know if having emails sent to your phone as a text message with gmail is free?

and does anyone know if yahoo email can forward for free to your ST cell as a text message? how to set that up?

thanks in advance for any info.

all the best, DJ


Consumer Reviews @DolpinThanks 4 the info about mins and web mb's rolling over 3
DJ 2010/02/12

@Dolpin
Thanks 4 the info about mins and web mb's rolling over that's great news!
hope the info using the volume key helps you get throu your email faster.
Best, DJ


Consumer Reviews Bought the razor and started on the $30 plan. It was excellent 3
Barry 2010/02/11

Bought the razor and started on the $30 plan. It was excellent service. Ported my At&t number online. In a few minutes, the At&t service was gone. The problem, my ST service went with it. The phone still thinks it uses the original number and the web account is my ported number. CS says they elevated my trouble to the corporate techs but nothing has been fixed. Meanwhile, both phones are dead. Very dissatisfied with the CS and tech suport. This is an obvious software glitch in the phone or the activation system. I would like to return the phone to Walmart and get another to see if it would activate. I would give a 5 for cellular service but a 1 for CS right now. I have been patient, but...


Consumer Reviews After getting irritated with Verizon Customer Service I started 5
Damon 2010/02/11

After getting irritated with Verizon Customer Service I started researching my wireless options. I've always enjoyed Verizon's superior network with great reception, so I was hesitant to change networks. I was happy to find out I didn't have to!

I had the option to keep my existing Verizon phone and activate it with Page Plus Cellular which uses the Verizon network. I liked their plan with 1200 minutes for $30/month. But my phone was old and beat up looking so...

I decided to go with StraightTalk which also uses the Verizon network. I bought the Samsung R451 phone with physical slide-out QWERTY keyboard. It has a nice size that is big enough to have a decent screen on it, but is still small enough to easily fit in my slacks or jeans pocket. It also has a MP3 player and an internet browser. I set up my gmail account to forward personal emails as text messages to my phone so I know within 15 seconds when someone emails me (use [yourcellnumber]@vtext.com). The text message contains enough of the email so I know what it's about. If I want to respond I can use the phone's browser to be in my gmail inbox within 30 seconds, typing a reply (save the mobile version of your email website as a bookmark for faster access, and have it remember your password. If you lose your phone just change your email password). The $30/month plan with 1000 minutes and 1000 text messages per month is enough for for me for now. That much money at Verizon would only get me 450 minutes of airtalk with each text message 20 cents extra, and no data.

Tips: for fastest and easiest setup buy the phone from Walmart and bring it home and activate it on the website, choosing the recurring debit plan. I did this with a new phone number and the phone was working for calls and internet browsing within minutes. After I was sure that I liked the phone (I really do!) I ported my old Verizon number over. The number was working about ten hours after the process started. My internet browser took almost two days to start working again, though, but that's not a big deal.

If I had to do it over I would just port my old number immediately instead of getting a new number first. If I ended up not liking the service I could just port the number again, since it's free.

ALSO: you can get rid of the really annoying pre-call message ("You have 16 hours of time for this call...") by calling customer service and asking them to turn off the pre-call message. Now my calls start immediately the same as if I was on a post-pay phone plan.

I love StraightTalk and my R451 phone!


Consumer Reviews @Tom: since StraightTalk is on the Verizon network, you can 5
Damon 2010/02/11

@Tom: since StraightTalk is on the Verizon network, you can continue to use [yourcellnumber]@vtext.com to receive emailed text messages to your phone.


Consumer Reviews Does any of you Straight Talk Users know the Email Address to 3
Tom 2010/02/11

Does any of you Straight Talk Users know the Email Address to the Phone Like: Verizon uses "phonenumber@vtext.com" Any Help please


Consumer Reviews Received my phone and immediately set about porting my AT&T 4
Gman 2010/02/11

Received my phone and immediately set about porting my AT&T number. Less than ten minutes later my AT&T service went off and my ST service was active. I was impressed by the simplicity and how quickly it was completed. So far only had the phone for one day. Call quality is comparable to my old phone and I'm glad to be back on a qwerty keyboard as I am big on texting. Internet is a bit slow but I didn't have it at all on my old phone so thats a bonus for a cheaper monthly rate. So far so good. I'm going camping this weekend so I'll find out how coverage is outside of the Phoenix metro area.


Consumer Reviews DO NOT order your phones from the Straight Talk website! I ordered 3
FE 2010/02/11

DO NOT order your phones from the Straight Talk website! I ordered mine on Monday, paid $15 for the overnight shipping and on Wednesday when I still didn't get shipment confirmation I called them to see what was going on. They never shipped the phones. I asked to refund my card and the rep said they would within 24-48 hrs and the shipment had been stopped.

This morning (Thursday) I get an email saying it's still been shipped. Now I have to refuse shipment and the rep I spoke with today told me it'd be 5-7 days before I got my refund. Customer service IS a nightmare and you are told different things.

We did go out and just buy the phones from Walmart and were happy with the ease of activiation. Other than customer service, I think we will be happy with our phones. But seriously, buy your phone(s) from Walmart.com or a Walmrt store!! NOT Straighttalk.com!!


Consumer Reviews @ DJI have been with Straight Talk since July and my minutes 4
Dolphin 2010/02/11

@ DJ

I have been with Straight Talk since July and my minutes have rolled over every time, except in November. CS and Walmart have always said that you do not have roll over, but apparently they are wrong because I have heard of many others having it too. Email: gsipe09@aol.com


Consumer Reviews Hi everyone from Miami Beach. Really miss the 80 degree days 5
DJ 2010/02/11

Hi everyone from Miami Beach. Really miss the 80 degree days we had last week leading up to the super bowl. Was able to check my yahoo email with the info i got from here while at the beach the day of the CBS Morning Early Show concert with gloria estafon here on south beach! Well i'm writing right now to ask anyone if their minutes have rolled over?? my dec 29th mins i purchased and were not used are in my balance when i activated a new card on jan 29. those mins have never been deleted which is a good thing. is this haapening to anyone else??

well i see all the new pics of people in the snow. good luck out there i hope everyone stays safe on those slippery dangerous roads. come to south florida if you can it's the only place where we have 70 or 80 degree days at least once a week. we have had an great winter so far. look forward to hearing from you guys with info on ST.

HERE IS AN EMAIL TIP: when checking email instead of using the arrow keys use the volume key, yes thats right the volume key it acts like page up or page down does on a regular computer keyboard.

i'll post more tips as i get them.
:-) all the best, DJ


Consumer Reviews that it doesnt give you everything with internet and you cant 2
Timesha 2010/02/10

that it doesnt give you everything with internet and you cant recieve pictures and its hard to download music and it says mi phone is disabled when i just payed my bill


Consumer Reviews I have had this phone since the first of February 2010. Brought 3
cj 2010/02/10

I have had this phone since the first of February 2010. Brought it home, turned it on, went to the website and used my refill card for 30.00. They gave me a phone within minutes and I have had no problems. I get ebay, google, yahoo, foxnews, just about anything that I want. It is a very inexpensive way to do all of the things more expensive companies offer. No dropped calls. Text is great with the R451c slider. I am in a little town outside of Carson City,Nv. No Cricket here, or boost mobile. Using the Verizon wireless network works fine for us. We couldn't be happier with this phone. I avoided the customer service just because of all the complaints I read about it. I even set up my phone on the 31st of January, but they gave me credit till February 2nd. So my next card is due on March 2nd. I have searched out every company in that offers service in Nevada and none can beat this price.


Consumer Reviews dont piss me off straight talk. i have a similar sitch to user 3
pissedmnhappyuser 2010/02/10

dont piss me off straight talk. i have a similar sitch to user 'PissedVA 2010/02/09.' c'mon lil buddy.. this is my second phone, dont let me down now. i believe once i get the phone up and running, i will be fine, because i never have to call cs again. the people in cs are some of the friendliest, most earnest humans ever


Consumer Reviews @ TonyMy browser never worked on the 3 phones I have had with 4
Dolphin 2010/02/09

@ Tony

My browser never worked on the 3 phones I have had with them since July but I did call on each one and the browser was activated within 4 hours each time. I called CS and told them that my browser wasn't working and the error message it gave me. So they tested my phone somehow and kept doing whatever they did on their end and they kept having me try it but it never worked. So they sent a report to someone about the problem and gave me a ticket number and if that my phone wasn't working within 6 hours to call back and give ticket number. But it did work every time within 4 hours and never once had a problem with it. Hope this helps.

@ Jesse

I had my number ported over in July from AT&T. The first thing to do (if porting your number from another provider) is to call your current provider and ask them what your account number is and what your password is, once you have that information, you are good to go with ST.

Call ST and tell them you want to port your number to ST and they will ask some personal questions and the serial number of your ST phone you want to use and they should verify the account number, password, serial number and ported number with you just to make sure they have the correct information on hand.

It took them 2 hours to port my number over and it worked fine. (By the way, you do need to call them from a phone that is not with ST or your other provider).

But with all 3 of my phones: Razor, Samsung 451 and Samsung Finesse 810 (touch screen), 90% of my calls were dropped in about 30 seconds. Each time I have called them several times and each time they call you to test that phone (as usually it wouldn't act up with them), they tested the line and my ported number, everything checked out fine.

So still to this day it is still a mystery why it can't be fixed. My outgoing calls, web, and text all work fine, it's just a problem with the incoming calls. I would love it if someone could tell me how to fix it.

They also tell you that you don't receive roll over a it. The price is great and the minutes you get.

It takes some patience with CS, just be patient and polite and if you can't understand them, tell them to slow down because you can't understand them and they will work with you. Hope this helps everyone. email me at gsipe09@aol.com


Consumer Reviews ALMOST ALL INCOMING CALLS GET CUT OFF AT 30SEC.PORT MY NUMBERT 2
JESSE 2010/02/09

ALMOST ALL INCOMING CALLS GET CUT OFF AT 30SEC.PORT MY NUMBERT TO ANOTHER PROVIDER IT TOOK ME 5 DAYS UNTIL I WAS CALLING SO THEY CAN RELEASE MY NUMBER.


Consumer Reviews I've had a straight talk phone and like it. But i'm having problems 3
Tony 2010/02/09

I've had a straight talk phone and like it. But i'm having problems with my browser. I've called about I dont know how many times and cant get anywhere with the straight talk people. Dose anyone know how to get the browser to work


Consumer Reviews @Kenny Thanks for conformation regarding the main page. 5
Mempho 2010/02/09

@Kenny Thanks for conformation regarding the main page.


Consumer Reviews I would like to comment on the poor service that is received 1
Peter Y 2010/02/09

I would like to comment on the poor service that is received from straight talk customer service. I enrolled in the $30 plan the first month and before the thirty days were over I enrolled in the unlimited plan and the charged me twice and have been having a difficult time getting a refund for the double charges. The customer service is awful. Do not waste your money buying a phone from walmart.


Consumer Reviews @Mempho Main web page has changed. You can use the old page. 2
Kenny 2010/02/09

@Mempho
Main web page has changed. You can use the old page. Click my portal on the main web page.


Consumer Reviews Do what I mentioned below, and the service cannot be beat. Oh, 5
Advice 2010/02/09

Do what I mentioned below, and the service cannot be beat. Oh, and also don't buy your ringtones through ST. Use mytinyphone.com. Why pay, when you can have it for free.


Consumer Reviews Your ST service experience will be 5 stars if you do the following: 5
Advice 2010/02/09

Your ST service experience will be 5 stars if you do the following: (1) Buy your phones and service cards through Walmart, not through ST. (2) Avoid porting a number, the customer service idiots go around in a circle jerk. (3) Don't use their automatic pay system, just simply remember to recharge the day before.


Consumer Reviews has the main page for mobile web changed. I now get a red, 5
Mempho 2010/02/09

has the main page for mobile web changed. I now get a red, white, and blue screen. Unlike the previous screen that showed thing liek horoscope, lottery, weather and so forth. If someone can confirm this, pleas let me know. Web works fine, but just unsure if this ws just my phone or ST in general. I ABOSOLUTELY LOVE ST.


Consumer Reviews I ordered 2 samsung finesse phones with over night shipping and 1
PissedVA 2010/02/09

I ordered 2 samsung finesse phones with over night shipping and 2 $45 top-up cards on Feb, 3 2010. It is now Feb, 9 2010 and I have YET to recieve my phones. I have called CS daily, and was told that they "SHIP" their phones to fed-ex, was told to wait 24 hours repeatedly, or was told that there was a delay in shipping. My credit card was charged $800.33 instantly when I made the order, and was told that it could take 2 months to get a refund. I tired to reply to the confirmation e-mail I recieved at the time I placed the order, and got an UNDELIVERABLE response to my reply. So after 5 days, I am out $800.33, have NO phones, and CS sucks ROYALLY! I am going to contact the BBB, and my credit card company.


Consumer Reviews @ KennyI also ported my number over from AT&T and it was 4
Dolphin 2010/02/09

@ Kenny

I also ported my number over from AT&T and it was up and running within 15 minutes. My web, text, outgoing calls work fine. Now if we could just fix the incoming dropped calls. email: gsipe09@aol.com


Consumer Reviews @ KennyI live in So. Indiana and my incoming calls are dropped 4
Dolphin 2010/02/09

@ Kenny

I live in So. Indiana and my incoming calls are dropped 90% of the time within 30 seconds. I have been with ST since July and have had the Razor, Samsung 451 and Samsung Finesse 810 (touch screen) and my dropped calls happened on each one, that is the only problem I have ever had with ST.

If you find a solution to the dropped calls, please, please let me know how to fix it. Email me at gsipe09@aol.com


Consumer Reviews I absolutely love this phone service!!!! No complaints from me. 5
Tara 2010/02/08

I absolutely love this phone service!!!! No complaints from me. I live in a small county and my service is great!!! For the the people complaining about the delivery of the merchandise really needs to be a little more patient.... everytime walmart stocks up on them, they sale out the same day... so im sure the company is very busy. Makes me wonder why you didnt just go to walmart and purchase one.....or were they sold out at yours too? POINT BLANK THIS SERVICE IS AWESOME.. you cant please everyone...


Consumer Reviews Dont try to port a number with this company. You will get a run 1
Kim F 2010/02/08

Dont try to port a number with this company. You will get a run around for days and days. I paid 145 dollars and still no phone. I am very disastified with this company and they have offered no help to resolve this issue. I turned this company into the better business bureau.


Consumer Reviews I was with Verizon. Customer service with Verizon took too long 5
Carlos V 2010/02/08

I was with Verizon. Customer service with Verizon took too long and it was always confusing the way you paid them, which many times got me mad. Straight Talk its a new business model in the Cell phone industry which is simple and "straight". I got my wife's and mine numbers port online in less than 10 minutes. Reception is the same as with Verizon. I'm going to be saving 40 dls a month if I stick with the 30 dls plan and about 5-10 dls if I change to the 45 dls plan. The diffence though is that I now have internet, texting and a payment plan I can understand. Customer service at Straight Talk so far faster than Verizon. If you are thinking about changing: DO IT!!!. The usual business model of contracts and fees all over the place is confusing and hinders the market: switch to ST and help propel the change.


Consumer Reviews I HAVE HEARD GREAT DEALS ABOUT THE STRAIGHT TALK PLAN... IM GOIN 5
MEKIA 2010/02/08

I HAVE HEARD GREAT DEALS ABOUT THE STRAIGHT TALK PLAN... IM GOIN 2 GT THA SAMSUNG SLIDER FONE FRIDAY 2 TRY IT OUT.... AT&T REALLY SUCKS.... I THINKS DHA STRAIT TALK PLAN IZ A GREAT FONE BECUZ ITS WITH VERIZON WHICH HVE SERVICE ABOUT ANYWHUR ...I HOPE I LYKES IT....:)


Consumer Reviews Add me to the list of dissatisfied customers. I could not get 1
Dwayne Williamson 2010/02/08

Add me to the list of dissatisfied customers. I could not get them to transfer my old number and when I told them to just give me a new number, I was told it would take up to 7 days. No phone for 7 days. I would like to tell them where to put their phone.
Don't buy one of these phones if you need service in the near future.


Consumer Reviews @ Tim and rlsaineI’m glad that you guys have the same phone 5
Paul 2010/02/08

@ Tim and rlsaine
I’m glad that you guys have the same phone as me and you are loving it, too. It looks like the main problem with straight talk is porting old numbers that involves dealing with customer service. I think if we try to avoid calling customer service, as much as we can (as I do), we will enjoy the service more.
Anybody using the Samsung Finness who figures out a way to get some apps on the it, either buy or free, please share it with us because I would like to get more fun stuff on mine.


Consumer Reviews To Marie, Go to cellphoneshop.net. You will find the usb cable 2
Kenny 2010/02/08

To Marie,
Go to cellphoneshop.net. You will find the usb cable for the Samsung slider phone. I have the same complaint. Cs is a nightmare. Live in Ky and have had several dropped calls. I have the Motorazr. I wonder if a different ST phone would make a difference?


Consumer Reviews I purchased my ST phone (samsung R415c)with the $45 unlimited 5
phai 2010/02/08

I purchased my ST phone (samsung R415c)with the $45 unlimited plan. I am elated with the phone and service! I had one small problem when activating my phone. The imei number on the card was one digit off from the one in the phone. The csr was very polite and quick to resolve the problem. I was a bit bummed by the ringtones that the ST site had and having to use a credit/debit card to purchase from them but I found a wonderful site for ringtones and wallpapers, mytinyphone.com. Their tones and wallpapers are free. I have had no problems navigating around the web. I am also impressed with the camera on the phone. I emailed recent pics to myself and was totally surprised at the resolution. Sorry to hear that so many people are having so many problems. I had AT&T prepaid previously. NO WEB, nearly NO CALLS, and an additional text package for more than what I am paying with ST. I am hooked! Very satisfied customer!!


Consumer Reviews I feel that if youare going to sell these types of phone in all 1
Nicole 2010/02/08

I feel that if youare going to sell these types of phone in all areas that it could cover where they are sold at. So if you are going to sell them you need to cover all counties an not just the ones in bigger counties that is not cool.


Consumer Reviews I ordered a Samsung Finesse along with a month of unlimited service 4
rlsaine 2010/02/07

I ordered a Samsung Finesse along with a month of unlimited service from the Straight Talk web site. I placed the order on Thursday about noon and requested next day delivery. The phone arrived Friday morning by FedEx as promised. I followed the simple instructions included in the package and was activated in less than 5 minutes. I did not port a number, so I have no comment on that part of their service. The phone works off the Verizon network, which in my area has excellent coverage. This will vary for others depending on their location. I would give them 5 stars if it was not for the one "gotcha" I found in the unlimited plan if you choose not to enroll in the auto-renewal service. If you allow your service to laps you most likely will loose your phone number. This would not be an issue if it were not for the fact that when you add an additional 30 days of service those 30 days start right then, and it also terminates any previously purchased days you still had left. Meaning you could potentially and easily waste purchased days if you do not refill your plan EXACTLY when it is due to expire. Not exactly "Straight Talk" in my book. I will be enrolling in the auto-renewal plan, so for me it will not be an issue but it was worth noting.


Consumer Reviews Please read all of my othe posts. If your having problems please 1
chris still waiting 55 days and no # port. 2010/02/07

Please read all of my othe posts. If your having problems please contact the FCC and the BBB. I have been trying to get a number ported over since Dec 13 2009. Lies, lies, lies. Miss communitcations I have told them my information Pin, acct # Ect. over 20 times. I have been told 24 more hours at least 40 times. REALLY! Do they think I believe them. I have called corp in Miami at least you can understand the csr. If I don't have it by tomorrow I want a refund. Maybe I will be the first on to get it. LMA NOT! Please don't get this company if you do it's you own fault!


Consumer Reviews I've had my Straight Talk LG 220C phone for just over a week 5
Larry H 2010/02/07

I've had my Straight Talk LG 220C phone for just over a week now, and I am VERY pleased with it and the $45 no-plan plan. Activation was easy, although it took a little longer than I had expected because the final 2 digits of the PIN on my $45 card were illegible. The ST customer service rep in the Philippines was patient & helpful in overcoming the glitch. Phone connections here in the Phoenix, AZ area have been excellent, as has the internet connection. The LG 220C phone is perfect for my needs, which do NOT include a camera or other bells 'n' whistles. For lesser AT&T plan, I had been paying $81-$95/mo. What's not to like??!!


Consumer Reviews I'm PISSED!!!!!S.T was PERFECT for me until one day myspace mobile 1
Carmelo 2010/02/07

I'm PISSED!!!!!
S.T was PERFECT for me until one day myspace mobile just stopped working.
When my brother calls they tried to make it seem as if they were doing something by telling him "take your battery out without turning off the fone, then turn it on,when it turns on check myspace mobile and it should work" when my brother did that myspace still wasn't working then when my brother tells him it's not working he says "Oh, myspace mobile is down right now call back in 24 hrs. if it's still not working" it's been about two weeks....S.T is real unprofessional i might just go with metro if they don't get this fixed ASAP!


Consumer Reviews Hi Tim, you mentioned you got your Samsung Finesse at Walmart. 3
Susan 2010/02/07

Hi Tim, you mentioned you got your Samsung Finesse at Walmart. Which store location did you buy it from? I have only seen that model online with Straight Talk.


Consumer Reviews i bought this phone and switch from boost. worst thing i ever 1
needphone21 2010/02/07

i bought this phone and switch from boost. worst thing i ever did. i can not recive text messages from boost metro pcs tmobile and i dont know who else. after 5 calls to cs they said it was the other companys fault. bull ST realy is not for me so beware now im out 15o dollars....


Consumer Reviews I LOVE IT! I bought the Samsung touch screen today at Walmart. 5
Tim 2010/02/07

I LOVE IT! I bought the Samsung touch screen today at Walmart. I had AT&T and was paying $80.00 a month for unlimited text and 900 minutes! NO INTERNET! I picked the unlimited plan with ST and I love being able to surf the web when I want and not get charged per bit I download. It only took 10 minutes to port my number over. I have read alot or reviews online in the last several weeks and was looking at Boost as well. I was looking at the blackberry. Its 250 plus 60 a month and the coverage is not that good and I have read a ton of horror stories online. ST's Samsung touch screen is abit steep in price $328.99 at Walmart or online. But 45 a month on way better coverage(verizons network) is great! The one thing I wish it had was instant messanger service like my old razor but oh well. Im in love with this phone and am glad I switched!


Consumer Reviews I am very pleased with this phone and the monthly cost is great....only 4
Marie 2010/02/06

I am very pleased with this phone and the monthly cost is great....only one problem. I cannot find a USB connector to fit this phone so I can download ringtones and music onto it. I've checked the samsung website which does not have one and straightalk does not sell any accessories. I would prefer to have a usb connector insteadt of having to buy a memory card reader. Does anyone know where i can find one for the R451C model?


Consumer Reviews This phone is the worst !! Bought the samsung slider, after 1 1
That's what customer service says 2010/02/06

This phone is the worst !! Bought the samsung slider, after 1 week I still can not connect to the web. I have called and all I hear is: "wait 24-48 hours and it will work", NOPE I've waited a week and still nothing. This place is a sweatshop in South America. The phone is going back and I am out the $45.00 for the pre-paid card...next step for me....BBB !!


Consumer Reviews I BOUGHT THE SAMSUNG SLIDER PHONE ON FEBRUARY 2ND 2010 . THE 3
sonia akerstrom 2010/02/06