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View All Simple Freedom Prepaid Wireless Phones Consumer Reviews
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Average User Rating:
2.5
114
Consumer Reviews
Consumer Reviews
itz a good phone i get service every where with simple freedom
5
Consumer Reviews
this company sucks yall need 2 put night time kalls free im talkin
1
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alexis
2007/05/05 |
this company sucks yall need 2 put night time kalls free im talkin bout simple freedom
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Consumer Reviews
Iloved it
5
Consumer Reviews
dont have that grate of servise all the time
1
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asshole
2007/04/19 |
dont have that grate of servise all the time
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Consumer Reviews
dang can we at least get free texting ...they can give us that...shoot
3
Consumer Reviews
didnt get axcess shop and my cousin got the same phone and he
1
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who cares
2007/04/07 |
didnt get axcess shop and my cousin got the same phone and he got it, that just sucks!
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Consumer Reviews
stop hating on the phone
5
Consumer Reviews
This phone is a good phone cause you can just text and do not
5
Consumer Reviews
This system is horrible. Almost every time I use the phone,
1
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Bob
2007/04/03 |
This system is horrible. Almost every time I use the phone, I have to redial the number I am calling, "Please redial the 10-digit number and the # sign". If I get a Verizon tower, forget it, "The call cannot be completed". At first, it was annoying, it has become intolerable. My wife has had a Trac Fone for years and has never had to redial a number. I would highly advise against purchasing a Simple Freedom phone.
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Consumer Reviews
It is OK. I liked my Tracfone better. Minutes are high. The Free
5
Consumer Reviews
1
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mc. fat pants
2007/04/01 |
I think the simple freedom is a very bad phone, because it sucks
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Consumer Reviews
Enuf already. This is neither Simple or Freedom. 2 stage dialing
1
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Wendy
2007/03/27 |
Enuf already. This is neither Simple or Freedom. 2 stage dialing everywhere I go! Had to go online to find out what the heck was going on with that redial thing when I was traveling. That is ridiculous and unacceptable. Customer service is in India no less! Today after a long wait I got a supervisor who was a US citizen just so I could tell her how unhappy I was. I don't care how much money we thought we would save. This phone is headed to the trash!!
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Consumer Reviews
Customer service is terrible, they cant solve a simple issue
3
Consumer Reviews
simple freedom has been really good to me but theres only one
5
Consumer Reviews
Good cell phone for everyone I liked simple freedom nice
5
Consumer Reviews
The reason we signed up for this plan is to have a phone when
1
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Mary
2007/03/14 |
The reason we signed up for this plan is to have a phone when we are at the lake cabin. It made more sense to have a pre-paid plan because we just use the phone occassionally. What a JOKE! We use this phone very little, but the money seems to disappear into never never land. We constantly get charges to our phone in the wee hours of the morning that we have no idea what they are for. The latest is a $32.95 charge for "SUBSCRIBER STATE CHANGE". By the way, $32.95 is the balance we had left on the phone. Still trying to find out what this is for since the phone has never left the state and the time this happened according to our account record was 4:00 on the morning. Like others that have commented, if there was a zero rating possible, that's what they would get.
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Consumer Reviews
I do like this phone a lot, besides the fact that their customer
3
Consumer Reviews
I THANK THIS PHONES ROCK YOU CAN TEXT WHO YOU WANT WITH NO COST
5
Consumer Reviews
Customer service poor unless you ask for their tech support.
2
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Karen
2007/03/07 |
Customer service poor unless you ask for their tech support. I had problem with $$ disappearing when I didn't use phone. When I first got it, I got strange text messages and didn't know source. Replied with who are you and stop sending. After many calls to cust svc found out they recycle phone numbers and I got one that had been inactive for 10 months. However previous owner of number had subscribed to a "joke a Day" and I was getting charged big $ for this. They were in Dublin, Ireland. AT first alltel cust sve said stop text service on my phone and that would stop problem but it didn't. After at least 6 calls I finally got it fixed by tech. Beware. Other than that, I like the phone and they did credit me back for the over $50 charged for that joke service.
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Consumer Reviews
Simple freedom rocks the other phone companies to a zero!!SIMPLE
5
Consumer Reviews
Awesome! I got it 3 months ago,and it's awesome! one of the best
5
Consumer Reviews
Zero Stars I think this is this the dumbest purchase I've ever
1
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Private
2007/03/02 |
Zero Stars I think this is this the dumbest purchase I've ever made I should of went with CRICKET!!!
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Consumer Reviews
It's a great plan to have if you are not a frequent user. The
4
Consumer Reviews
this plan is so great i text more when i'm in school and need
4
Consumer Reviews
I would rate it a "0" if I could. I put $30 on my
1
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Disappointed Mom
2007/02/26 |
I would rate it a "0" if I could. I put $30 on my son's phone just to find out 1 week later he was out of money. All he did was text. When I called simple feedom customer service I was told he had 70 text messages OK you do the math that is not $30. After getting very angery They credited his account because they had overcharged him. Please keep check of your use. I also asked them about the so called texting after your minutes run out. You are just running up a bill and when you put money on your phone they take it due to the text messaging you have been using.
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Consumer Reviews
I would rate this phone with zero starts if possible. Half the
1
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My Name Isnt Important
2007/02/21 |
I would rate this phone with zero starts if possible. Half the time I cnt check my voice mail from my phone I have to use a landline and when I do I still am charged my minutes. Besides that the rates on prepaid cell phones are wack.....
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Consumer Reviews
i rate it 5 stars b/c it haz been very gud. also i jus want to
5
Consumer Reviews
i think simple freedom phones with the company alltel is wack
1
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Alicia
2007/02/13 |
i think simple freedom phones with the company alltel is wack because where i stay at you can talk to noboby unless u text or let that person call you because you can't call the person you want to call. Somebody might have an emergency and you can't get in touch with them as quick as you can
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Consumer Reviews
this phone is sweet i love texting all the time the ONLY!!! THING
4
Consumer Reviews
loved my simple freedom phone but in april of last year my phone
5
Consumer Reviews
I have been with Simple Freedom for maybe three years now, and
4
Consumer Reviews
this prepaid service is very good!!u can text for free!!i had
5
Consumer Reviews
its cool
5
Consumer Reviews
my phone has been messing up from day 1 the ringer wont work
1
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dick
2007/02/06 |
my phone has been messing up from day 1 the ringer wont work the speaker phone wont work and now my phone has turned off and will not turn back on at all and i cant seem to contact anyone about my warenty
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Consumer Reviews
i think its pretty good!!
4
Consumer Reviews
Hey if your looking for a prepay service this is it.I have had
5
Consumer Reviews
Dis is kule.
5
Consumer Reviews
I have had nothing but problems with this service. In january
1
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anthony
2007/01/27 |
I have had nothing but problems with this service. In january I was unable to add minutes to my account. said they didn't recognize my cell phone number. Impossible to get a live person to talk to. I have 8 hours accumulated minuets and if I don't add another 15.00 I will lose them. They referred me to Verizon Wireless. Same kind of service there, big hassel
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Consumer Reviews
I don't get very good service
2
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Josh
2007/01/27 |
I don't get very good service
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Consumer Reviews
You get free text after u use all minits, until ur cards expiration
5
Consumer Reviews
Would be zero stars if possible. Service no longer will work
1
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Jim
2007/01/23 |
Would be zero stars if possible. Service no longer will work in roaming areas. I get a prompt from American Roaming Network asking for a credit card in order to place a call. Have been talking to their tech support since November (Jan now) with no resolution of problem. If others have experienced similar problems, maybe class action would be the solution.
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Consumer Reviews
i give this 5 stars because i haved tried alot of pre-paid phones
5
Consumer Reviews
Simple freedom is stupid u spend more money with them than u
1
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Private
2007/01/12 |
Simple freedom is stupid u spend more money with them than u would with a monthly bill and they give no special offers like free nights and weekends
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Consumer Reviews
i used simple freedom for a long time and aside from having difficulty
1
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private
2007/01/08 |
i used simple freedom for a long time and aside from having difficulty reaching customer service, i was quite happy with them. but when they gave us over to verizon, i dropped them because verison has no coverage in my area.
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Consumer Reviews
i love the alltel simple freedom phone it lets me call whoever
5
Consumer Reviews
The ONLY reason I went with a prepaid phone is because I only
1
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Jody
2006/12/29 |
The ONLY reason I went with a prepaid phone is because I only use my cell phone when absolutely necessary, and I don't want to pay a monthly service charge for something I'm not using. I buy a $25 card every 90 days, which means I pay $8.33 per month. I chose Simple Freedom because it is the only prepaid phone with service in my hometown (where I am more likely to use it because I am traveling). Their customer service is virtually non-existent, and I haven't been able to access my voice mail from my cell for months. When I have voice mail, I have to find a landline phone to retrieve the message, while still being charged for that airtime (?) They randomly send me text messages to let me know they lowered the per-minute charge...and charge me for receiving a text message. Every time I've try to call customer service, I've gotten a recording saying they can't answer my call due to high call volume, and promptly terminate the call! I can't imagine how frustrating it would be if I actually used my phone on a regular basis! Oh...I almost forgot...even though I bought my phone at Wal-Mart in Madison WI, it evidently isn't an alltel area, and I have to double dial every number I call. This pretty much defeats the purpose of having a directory in your phone, as you have to memorize the number while it's dialing it, and then enter it again any way. Plus, I regularly get a message when I'm trying to call my own voice mail saying that I'm not allowed to call that number from my phone (HUH?!?!)
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Consumer Reviews
There should be a zero on the rating scale.Can't send pictures.
1
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Robin
2006/12/26 |
There should be a zero on the rating scale. Can't send pictures. Contacted them twice by e-mail. They say they will respond within one business day. They never responded. I called them 4 times, each time I am told to wait for an operator. Within a few seconds, the call is terminated.
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Consumer Reviews
Minutes aren't too ridiculous, haven't had any real customer
3
Consumer Reviews
Simple Freedom is really deceptive in not telling you on the
1
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steve
2006/12/19 |
Simple Freedom is really deceptive in not telling you on the packaging that you cannot get pictures out of the kyocera phone, and they don't have any follow up info online about it. Their service tech that I called wasn't even aware of it!
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Consumer Reviews
DO YOUR OWN HOMEWORK BEFORE PURCHASING A PRE-PAID PHONE.SO FAR
3
Consumer Reviews
ONCE YOU BUY YOUR AIRTIME THEN TEXT ALL YOU WANT TIL YOUR AIRTIME
4
Consumer Reviews
There web site for renewing air time is always having problems
3
Consumer Reviews
If I could, I would give zero stars. Simple Freedom is behind
1
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SBrooks
2006/11/29 |
If I could, I would give zero stars. Simple Freedom is behind the times. You can't download ringtones to the Soho KX1. Although the phone has browser capability it doesn't recognize the cell # to permit access to the web. I wasted my money buying the phone and the service and would not recommend this provider to anyone. No games can be downloaded if the phone does not have Axcess and why don't they put this type of information in the item description before purchase. Thumbs down for Simple Freedom and the Soho KX1 phone!
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Consumer Reviews
I HAVE OWNED ALL THE PREPAID PHONES AND I SAY THIS ONE IS THE
5
Consumer Reviews
Good solid phone (Nokia 3585), somewhat spotty service in small
3
Consumer Reviews
poor customer service on weekends. unable to download ringtones
1
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Tim
2006/10/22 |
poor customer service on weekends. unable to download ringtones to phone on weekend nights even after they are paid for.
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Consumer Reviews
I BROUGHT THIS PHONE FRIDAY 5/08/07 COMPLETE WASTE OF MONEY!!!
1
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JESSICA
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I BROUGHT THIS PHONE FRIDAY 5/08/07 COMPLETE WASTE OF MONEY!!! I GOT 120 MINS FREE MINS FOR ACTIVATING ONLINE..NEXT MORNING..MY BALANCE WAS 0.00 THAT WAS SOME BULLCRAP I CALLED C/S AND THEY COULDN'T FIGURE OUT THE PROBLEM SO THEY RESTORED MY ACCOUNT..THIS SERVICE IS RIDICULOUS I WOULD NOT RECCOMMEND IT TO ANYONE.. I RATHER GO BACK TO TMOBILE WHERE I ONLY PAY 30 DOLLARS A MONTH FOR 300 MINUTES FREE NIGHTS AND WEEKENDS AND 400 MINUTES OF TEXTING HOW GOOD IS THAT ITS SO MUCH BETTER THAN THIS..
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Consumer Reviews
I live in rural northern Michigan, and Simple Freedom is one
4
Consumer Reviews
I have own a simplefreedom phone for years.I brough a motorola
2
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gloria
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I have own a simplefreedom phone for years.I brough a motorola w315, i can't down load ringtones or wallpaper.how do i get ringtones for this phone? the axcess shop is always down. why?
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Consumer Reviews
cant ever talk to a live person
1
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debbie
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cant ever talk to a live person
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Consumer Reviews
Now I know why I am not getting the coverage I used to! They
1
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DosXX
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Now I know why I am not getting the coverage I used to! They sold out to Verizon! I was never informed. Used to really love Simple Freedom, now I hate it! 2 stage dialing alomost everywhere I go sucks. I am looking at other prepaid plans and coverage.
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Consumer Reviews
it's great if i could rate it a 10 i would
5
Consumer Reviews
My folks are retired and Rave about this phone "plan"!
5
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