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View All Page Plus Prepaid Wireless Service Consumer Reviews
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Consumer Reviews
unable to get online account setup have tried several different
3
Consumer Reviews
Page Plus is a good value for service. Since they use the Verizon
4
Consumer Reviews
I purchased a Pageplus phone and didn't know that is was damaged
3
Consumer Reviews
WHEN STARTING THE DEALER DID NOT TELL US THE $50 WE PAID FOR
1
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MARYHOUSE
2009/10/01 |
WHEN STARTING THE DEALER DID NOT TELL US THE $50 WE PAID FOR THE PHONE WAS JUST THAT. WE QUESTIONED HIM IN DETAIL. WE WERE TOLD THAT WHEN WE PAID THE MONEY THAT WAS ALL WE NEEDED TO DO EVERYTHING ELSE INCLUDING THE SERVICE WE WANTED (39.99 UNLIMITED)WAS INCLUDED. JUST GO ONLINE OR CALL AND THE SERVICE AND PLAN WOULD BE DONE. THIS INCLUDED CHANGING THE PHONES AREA CODE OF 904 TO 912. NONE OF IT WAS TRUE. THE $50.00 ENDED UP BEING THE CHARGE FOR THE PHONE ONLY. WE HAD TO PAY FOR THE PLAN WHEN WE SET UP THE PHONE ON THE PHONE. EVEN THE NUMBER ON OUR PHONE WAS THE WRONG ONE. IN SHORT INSTEAD OF A $50.00 TOTAL WE PAID ALMOST $100.00 TO GET IT ALL STARTED. WHEN WE TRIED TO USE IT AFTER GOING THRU ALL THE SETUP, IT DID NOT WORK. I CALLED AGAIN THE NEXT DAY AND HAD TO DO IT ALL OVER AGAIN. IT NOW WORKS, BUT I CAN'T CHANGE THE PHONE TO MY AREA UNTIL THE NEXT MONTHS PAY CYCLE. SO ALL MY CALL AT HOME HAVE TO BE LONG DISTANCE. THE MORAL OF ALL THIS TO ALL OF YOU, IS TO GET YOUR PHONE FROM A GOOD REP.IN YOUR AREA. GET A RECIEPT, AND IF THEY SAY THAT'S ALL YOU NEED DON'T BELIEVE THEM. IF YOU WANT THE PLAN TO BE INCLUDED IN THE SALE PRICE THEY SHOULD GIVE YOU A CARD THAT YOU BUY FOR THE PLAN ALSO. OR ACTIVATE THE PHONE RIGHT THERE BEFORE YOU LEAVE!! SINCE I JUST ACTIVATED MY PHONE I CAN'T AS YET RATE THE SERVICE. OH, YEA, ROAMING IS EXTRA TO PAY FOR. THE COVERAGE SO FAR IS LIKE A VERIZON PLAN SO ROAMING SHOULD NOT BE A PROBLEM. BUT EVEN IF THEY CALL YOU AND THEY ARE ROAMING YOU WILL BE CHARGED THE .59 CENTS A MINUTE SO BE AWARE OF ALL THE EXTRA FEES.NOW THAT MINE IS WORKING I FEEL BETTER BUT STILL I WAS VERY UPSET AND DISAPPOINTED LAST NIGHT AFTER EVERYTHING AND IT STILL DID NOT WORK. BUT IF YOU HAVE PROBLEMS CALL THEM THEY ARE NICE ON THE PHONE, IT IS JUST HARD TO GET THEM ON THE PHONE. HOPEFULLY THAT WILL CHANGE SOON.
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Consumer Reviews
I dont like the fact that you have some of the people or the
3
Consumer Reviews
The 39.95 unlimited plan is OK, but there is a price to pay for
3
Consumer Reviews
I THINK PAGE PLUS SHOULD FIND A PROGRAM OR RELEASE THE HIDDEN
5
Consumer Reviews
to Moreland Gaddis and anyone who buy a phone:Do not buy a Verizon
5
Consumer Reviews
i have had pageplus for 2 years now the problem is you have to
1
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daisy
2009/09/17 |
i have had pageplus for 2 years now the problem is you have to be on hold not 10 but 20 mintues before you can talk to anyone then they are some that gets rude to you when you asked to speak with someone higher up . my phone doesnt pick up in alot of places .i think when your call gets drop they shouldnt charge you
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Consumer Reviews
Before I purchased my first cell phone last spring I was told
1
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Moreland Gaddis
2009/09/16 |
Before I purchased my first cell phone last spring I was told I was buying a Verizon phone. When I finally went in to the T-Mobile store I was sold the PagePlus phone. Never having used a cell phone I trusted the salesman, but was sorry I had. I have since moved out of that state and can NEVER get ahold of PagePlus on the phone, day or night. My phone doesn't hold a charge well and I was told by a Verizon store in the Midwest that they would not unlock the phone from PagePlus and move the service to Verizon. Recommended I buy a Verizon phone at Target and bring it in to them. I paid $60 for the PagePlus phone and don't want to throw away that $. Not happy at all!
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Consumer Reviews
ARE YOU KIDDING??? Ever since I signed up with pagep[lus, my
1
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matt
2009/09/16 |
ARE YOU KIDDING??? Ever since I signed up with pagep[lus, my life has been hell. First they charged me 4x's for my account. After 3 phone calls I finally got that resolved. Now for the most bizare part. Two days ago my home phone stopped working. NO SIGNAL! I called Time Warner, no problem on their end, so I had to take 2 hours out from work to exchangs a possible faulty canle modem. Got to Timw Warner, they didn't have any record of my home phone (I have the triple-play). Their records showed that my HOME phone number had been ported to an "outside" company. There is nothing they can do except tp assign me a new phone number and it will take a MINIMUM of 4 days. 4 days without a home phone!!!!!!! Now, just try calling pageplus tech. You will be put on halod for a GUARENTEED ten minutes (or more) and then MAYBE speak to someone who knows what is going on. Chances are they won't and then you will HAVE to ask to speak with a supervisor. Get ready to spend at least another ten minutes on hold. Oh yeah, and that is IF their phone number even works!!!!!! So far no resolution on this matter. BUT, I guarantee they have not heard the last from me. Bottom line, I would NEVER recomend Pageplus, except to someone I really do not like....
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Consumer Reviews
Have 2 phone one with a new number and one I ported from TMobile.
5
Consumer Reviews
Page Plus is the best prepaid cellular company out there!! I
5
Consumer Reviews
man this page plus sucks big time! i mean i like how the cost
1
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missthang
2009/09/09 |
man this page plus sucks big time! i mean i like how the cost is only 39.95 a month for free text and talk but what the heck no ringtones? and everytime i try to call costomer service it says "all circuits are busy" what kind of costomer service is that? basically this page plus phone sucks on helping there costomers!!!
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Consumer Reviews
I have had this service for quite awhile and the customer service
1
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guest
2009/09/08 |
I have had this service for quite awhile and the customer service seems to get worse and worse. I can not get throught to talk to anyone because all circuits are always busy. They have been deducting minutes at will. This is rediculous. You've gotton my last few bucks, i'm swithching to BoostMobile.
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Consumer Reviews
Page Plus is now the premier wireless carrier with a prepaid
5
Consumer Reviews
finally a verizon network unlmited prepaid,EXELLENT connection
5
Consumer Reviews
I use only a few minutes per month with an occasional text message,
5
Consumer Reviews
Simply perfect. I tried Boost Unlmt. twice before coming over
5
Consumer Reviews
trying to port since...get this..august 20th 2009. today is
1
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andy
2009/09/04 |
trying to port since...get this..august 20th 2009. today is sept 4, 2009. Crappy support. Don't suppose this place is a sham do you? I'm going to check it out further.
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Consumer Reviews
I have used Ver and page plus. Page plus is the way togo Ver
5
Consumer Reviews
i don't have the service, but i have been trying to call the
2
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viperboy
2009/09/02 |
i don't have the service, but i have been trying to call the customer service with questions for at least a few days and i keep getting "all circuits are busy"...it makes me think twice, as if i have a problem that can't be resolved.
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Consumer Reviews
I was tickled to get Verizon service at such a GREAT price!!!
5
Consumer Reviews
I have put two phones on PP in the last two weeks and I am very
5
Consumer Reviews
I love PP, I pay about $200 - $250 per year.I have had it for
3
Consumer Reviews
1) Their toll-free tech/customer support can't handle the volume.
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Can't handle anything
2009/08/27 |
1) Their toll-free tech/customer support can't handle the volume. Customers end up with "all circuits are busy" message or hold up waiting for an answer. 2) Even if you get connected, the support quality is less than stellar. 3) If you want to port a number, it gets even worse. 4) There is only one contact number to call. The website doesn't offer any other way to contact them -- email or messaging.
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Consumer Reviews
I Agree with everything Chris said. And the best part is you
5
Consumer Reviews
Pageplus is the wireless worlds' best kept secret. Unlimited
5
Consumer Reviews
I tried them and the phones suck as well as the customer service.
1
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henry
2009/08/25 |
I tried them and the phones suck as well as the customer service. I'm going back to Cricket which had a better deal.
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Consumer Reviews
I've been a Page Plus customer over 2 yrs. Service is very affordable.
4
Consumer Reviews
If you don't make a lot of calls and are super frugal (ie: cheap)
5
Consumer Reviews
Page Plus is the best pepaid service in upstate New York. There
5
Consumer Reviews
Went to PagePlus from Kajeet and I will never look back. PagePlus
5
Consumer Reviews
Great plan with there new unlimited at 39.95 great service and
5
Consumer Reviews
I ported my number from Boost to Page Plus. I got the Unlimited
5
Consumer Reviews
I had a page plus phone and I bought a new one from a friend
1
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Tami
2009/08/10 |
I had a page plus phone and I bought a new one from a friend and I had to put $10.00 on both phones and now there is $10.00 on a phone that does not work anymore. There supervisors and there customer service sucks big time at the Page Plus call center.
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Consumer Reviews
I switched my son from a Tphone for the texting bundle. The
2
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Lisa
2009/08/08 |
I switched my son from a Tphone for the texting bundle. The customer service people don't tell you that you can't add to the text bundle before it expires. I added money to the account because he had used all of his texts and was told that my son could use his phone within an hour. He did and before ten texts were done, he was out of texts again! Only after calling and complaining to a CS manager did we find out that the money couldn't be applied to the texts, but ONLY to talk time. SO when he texted, it came out of talk time at 8 cents per text! We couldn't add more text until the month was up! I blew $10 for nothing. Not only did they not apologize, they refused to refund the $10!!
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Consumer Reviews
Good News!Page Plus Cellular announcing a new plan today Friday
5
Consumer Reviews
Face it, one of life's guaranteed certanties is - "you deal
5
Consumer Reviews
Like jumping off a tall building...every floor you go by, you
5
Consumer Reviews
Page Plus has got to be one of the best MVNO's ever! Verizon
5
Consumer Reviews
I have had this provider for about 3 years now and I can vouch
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Big Bobby
2009/07/27 |
I have had this provider for about 3 years now and I can vouch for most of the complaints on here, the fee they charge for 300 min. ($25) and ($50)for 700 min. is a total RIP-OFF and I agree with others your min. dissappear after making a few calls and if you READ a text message or call long distance you get SCREWED by pageplus taking BIG min. from your account. Customer service has been OK the phone I got from one of my customers so I'm OK with the phone it did not come from them. Less than evil of other providers if you are looking for cheap service is to use CRICKET PAYGO it's a $1, $2, $3 per day and you pay for only the day you use your phone (calls, answers calls, read text message or call long distance) they eat your dollar up with fee's if you don't know what they charge for. ALL CELL PHONE COMPANIES ARE A RIP-OFF and our elected officials let them do it as long as they (cell operators) pad their pockets with special interest money. This does not apply to the store owners they don't set the policy they are just caught in the mess.
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Consumer Reviews
I love Page Plus. I had two phones on Verizon and it was costing
5
Consumer Reviews
ONE OF THE BEST PREPAID COMPANY OUT THERE,WITH THE BEST COVERAGE
5
Consumer Reviews
The rates and the customer service are both good, and you're
4
Consumer Reviews
Their prices are great, their service is great, and their customer
4
Consumer Reviews
Service is good. Customer service is bad. Even supervisor was
1
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Agnes
2009/06/30 |
Service is good. Customer service is bad. Even supervisor was rude to me. As soon as I find similar offering I'm leaving them.
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Consumer Reviews
Just got rid of Boost, couldn't get any calls in the basement
5
Consumer Reviews
One of the best parts of PagePlus is that they're one of the
5
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SMS
2009/06/28 |
One of the best parts of PagePlus is that they're one of the few prepaid providers that have reasonably priced 3G data for occasional use, at $1.20/MB. Use the same 3G data on Verizon InPulse and it's $1.99/MB. Remember, you're not limited to the used phones offered by PagePlus, you can use any Verizon phone, including the Verizon InPulse phones sold at Target, Walmart, Walgreen's, Best Buy, etc. as long as you don't first activate them on Verizon InPulse. Bottom line is that PagePlus provides the best prepaid service by far, both in terms of price and coverage. Customer service is great, but you'll rarely, if ever, need it. You can now manage your account on line which was something that wasn't available until recently.
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Consumer Reviews
I happen to get page plus just to try it and may I say I wish
5
Consumer Reviews
Anyone having problems activating a phone. FYI - You can get
5
Consumer Reviews
I think it's time to update the prepaid review to include Page
3
Consumer Reviews
I also signed for the $39.95 per month.It is better than signning
5
Consumer Reviews
I just port-in my number to Page Plus with their amazing offer:
5
Consumer Reviews
I am a page plus customer for five (5) years and I have one of
5
Consumer Reviews
I have had pageplus for years and it's wonderful i just talked
3
Consumer Reviews
I am extremely satisfied with this service. I've had it for
5
Consumer Reviews
I've been using Page Plus for over a month, and the service is
5
Consumer Reviews
I Recently started using page plus and it's a great company i
3
Consumer Reviews
Highly recommended (for those that only need a bare-bones cell
5
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ANITA GOODLEIGH
2009/03/23 |
Highly recommended (for those that only need a bare-bones cell plan for occasional use). Since I hardly use a cellphone anymore, I wanted to ditch my Verizon Family Plan (and the $85 mo bill) and find a cheap plan. Since I loved their coverage area, I checked for a company that used their network; hence Page Plus. Now, if I had bought a new phone I would have had to pay their $10 Activation fee. But they gave me 100 minutes for free AND ported my old ph# over as I used my existing Verizon phone. THAT'S A HECK OF A DEAL, and Verizon wouldn't even try to match that when I asked what they would do to retain a 5 year customer. Totally painless experience and their US-based, English speaking customer service ROCKS! So, when I buy their $25 card (300 mins)in 120 days, it will average out to around 6 cents per min for up to 8 months of srvc. This works out to $3.125 per month for cell service (8 mos/400 mins); add another $25/300 min card at end of 7th month (to rollover unused minutes for another 120 days)and the annual first year cost is $50 which is $4.17 monthly. Heck, I'll cover the 411, roaming, and text msg costs that may occasionally appear and still save a buttload of greenbacks...
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Consumer Reviews
Had Tracfone for years but once I found Page Plus I couldn't
5
Consumer Reviews
Would have given 5 stars, but I haven't been on the service long
4
Consumer Reviews
I have two phones with page plus celllar since 2007 and i never
5
Consumer Reviews
Horrible customer Service!!! I've gone through 2 phones already.
1
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Eddie
2009/03/07 |
Horrible customer Service!!! I've gone through 2 phones already. I called about 5 times before anyone told me about the unlimited plan, and they couldn't even sell it to me!!!! Absolutely Horrible Service
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Consumer Reviews
Great service and good rates!
5
Consumer Reviews
I have had page plus for more than two years. No problems.
5
Consumer Reviews
Best of the best, go Page Plus!!
5
Consumer Reviews
I like all the information I have read and researched about Page
3
Consumer Reviews
Been using pageplus for 6 years now. Love it, just need to buy
5
Consumer Reviews
I find the service fine,butI bought two phones about three months
3
Consumer Reviews
I have two phones activated on PagePlus for my kids.Pluses:Use
5
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Gator
2009/02/01 |
I have two phones activated on PagePlus for my kids. Pluses: Use any Verizon phone, including Verizon InPulse phones (just don't activate it on InPulse first). Excellent coverage. Blows Tracfone, Virgin, and T-Mobile away. The big difference is in non-metropolitan areas. Low cost. Text messaging is only 8¢, compared to 20¢ on Verizon itself. Minutes are as low as 5.3¢ when you buy discounted refills from various on-line sources. Awesome customer service. I've only had to contact them a couple of times (ESN change, and when I forgot to re-up). They restored my account balance, but advised me that it was a one-time courtesy. The customer service reps are very well informed on how PagePlus works--you don't get wrong answers. 120 day re-upping is better than some prepaid providers, but some other providers have ways to do only 365 day re-upping. Very low per-month minimum, $2.50 (a bit less with the discounted refill cards). Minuses
Don't forget to re-up every 120 days. If you forget you'll lose your balance. You can call them to find out your expiration date, but also write it on your calendar, and set a reminder alarm in your phone. They recently change their accounting system for balances. Used to be that you bought "Page Plus Money" at a discount ($80 bought $168) and you were charged 12¢/minute for voice, 8¢ per text, 50¢ for monthly fee, and 59¢ for roaming (really rare to roam). Since these costs were paid with Page Plus Money, your actual costs would be 6¢ for voice, 3.5¢ for texts, and 22¢ for the monthly fee. Now they've fixed this, and you pay the full 8¢ for texts and the full 50¢ for the monthly fee, though minutes are still 6¢ with the $80 card.
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Consumer Reviews
I've enjoyed using Page Plus prepaid over 3 years. I will not
5
Consumer Reviews
I think the company is great . I have nothing but good to say
5
Consumer Reviews
I have used Page Plus for a year and they really blow away Tracphone
3
Consumer Reviews
I have sold over a 1000 cellphones and customers like Page Plus
5
Consumer Reviews
i give page plus all stars i luv the unlimited ser everyday all
5
Consumer Reviews
i have the new camera phone. the free nights and weekends plan
2
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victoria
2008/12/29 |
i have the new camera phone. the free nights and weekends plan sucks. your paying for EVERY little thing you do, text, eveytime you use free nights and weekends you pay!! The phone looks pretty good for being as cheap as it was. i wouldnt recommend it. you end up paying so much just to keep the phone being able to use. Use one of the well known companies t mobile, sprint, Verizon etc and get a plan
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Consumer Reviews
Quick, simple, cheap, reliable service. I have called them four
5
Consumer Reviews
PagePlus, quite simply, rocks! Use any Verizon phone (pre- or
5
Consumer Reviews
The verizon network is great!Been using page plus for a year
5
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tony
2008/12/25 |
The verizon network is great! Been using page plus for a year now, and I been on the $10 every 4 months. I think this is the cheapest prepaid plan, ie $30/year. This is cheaper then my last plan with Net10 @ $150-$180 a year But I wish they diplay the min.s like Net10 does
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Consumer Reviews
i gave the phone one star because its stupid that u have to pay
1
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kirsten
2008/12/19 |
i gave the phone one star because its stupid that u have to pay 20 bucks for a card then 20 more bucks for minutes for it
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Consumer Reviews
Like Mike1, I had a used CDMA phone I used with my former Verizon
4
Consumer Reviews
Verizon Wireless has the best system by far. I sell phones for
5
Consumer Reviews
Outstanding customer service. Don't need "their phone"
5
Consumer Reviews
I purchased the phone to use out of my contract phone area. I
1
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kevin
2008/10/30 |
I purchased the phone to use out of my contract phone area. I had 100 min talk time and used 3 min. when i tried to make the 3rd call the phone told me i had 7 min left of the 100 i purchased. where did the other 90 min go. its a scam, the retailer says get the hell out of my store, your screwed. then i find out from other patrons in the store they all had similar issues with PAGEPLUS MIN PHONE...... BEWARE OF RIP OFF kev in Det
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Consumer Reviews
I love page plus because I can set my own minutes and talk as
5
Consumer Reviews
BTW, the call records that customer see online is totally different
1
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Dissatisfied Customer Again
2008/08/27 |
BTW, the call records that customer see online is totally different from the ones the customer servive reps see so just BEWARE of this when you call these incompetent people. FYI: Page Plus is operated by Start Wireless, *************. The local number for this company is ***********. Press 7 to get to the receptionist. Trust me: you are going to need this info if you chose to do business with this company.
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Consumer Reviews
AVOID THIS COMPANY AT ALL COST. Page Plus is shady and the customer
1
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Dissatisfied Customer
2008/08/27 |
AVOID THIS COMPANY AT ALL COST. Page Plus is shady and the customer service is horrible. I tried to call on several occasions and there systems are always down. Furthermore, some so called customer service reps would rather hang up on you than explained that their flawed computer system is down once again. The final straw is when they charged phone for calls that did not occur on the day or time they adamantly say they did occurred. I distinctly remember this day because I was traveling home to go to a funeral that weekend and I did not speak with anyone on my cell phone while I was on the road. When I called to the discuss the charges and other discrepancies in my account log (such as being charged varying rates for calls being made in my local area during the same time of day), the rep was very disrespectful and then transferred me to a manager with no notice. The manager J (no need to reveal his full name) was even more disrespectful (apparently his subordinates mimic his behavior) and the biggest condescending and anal person that I have talked to in a long time. He insisted that system was always accurate; and if the call logs reflected it, then the calls occurred. That statement was very ironic because the last manager I spoke with blame my incorrect balance on the system and stated that they were in the process of changing to a new system. When he refused to transfer me to his manager by insisting that there was no one above him I needed to talk to, I just hung up on him because he was wasting my time. Thank goodness for the internet. Via the fax number on the Page Plus website, I was able to find local name, address, and phone for this company. I was able to contact J’s manager. As it turns out there was someone above him I could talk to b/c J is a lead account manager and not the CEO. Bottom line: If you feel like paying your money to be treated like crap by a company then by all means deal with Page Plus if not then take your money and your business elsewhere. Only gave it 1 star b/c zero stars not an option.
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Consumer Reviews
I dislike the service, they have no text messaging bundles, no
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Amber
2008/08/26 |
I dislike the service, they have no text messaging bundles, no pic messaging yet, and thats the reason I purchased the phone, I went with another carrier that offered more of what I wanted, plus they want to charge you 2.50 a day just to use the phone, no thanks.
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Consumer Reviews
i am very happy with their service and pricing policies. I purchased
5
Consumer Reviews
PAGE PLUS HAS THE WORST CUSTOMER SERVICE OTHER THAN TIME WARNER
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EBONEY LAWSON
2008/08/20 |
PAGE PLUS HAS THE WORST CUSTOMER SERVICE OTHER THAN TIME WARNER YOU WILL NEVER SPEAK TO A SUPERVISOR AND IF YOUR PHONE ROAMS THEY OFF NO KIND OF HELP
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Consumer Reviews
I have had service for four years no problems ever lots of places
5
Consumer Reviews
The most affordable, no-nonsense service with excellent customer
5
Consumer Reviews
Yes! It is a very good deal. Operating off of Verizon towers
5
Consumer Reviews
According to Page Plus you do not have to purchase a phone from
1
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mike1
2008/05/29 |
According to Page Plus you do not have to purchase a phone from them, so I purchased a compatible phone on e-Bay. I thought that activating the phone would be a simple matter. A rep that I had talked to gave me no information to the contrary. But after the phone purchase I was told by another rep that the phone would have to be activated by bringing it to a store ( if you scour their FAQs you will find no such requirement mentioned ). I knew from using their store locater that they presumably had stores in the area. But I find now that most of the stores are little convenience stores that know nothing of activating a phone, or in at least one case, have never even heard of Page Plus. The only two full fledged phone stores in my area that are affiliated with Page Plus are both apparently out of business. Worse yet, I e-mailed their customer service several days ago and have yet to receive a response. I have finally found information on their website about the need to go to a store to get a phone activated, but it is buried in the terms and conditions section, instead of being made conspicuous. So now I am stuck and they apparently have no interest in trying to help.
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Consumer Reviews
I like pageplus. They have real good service. If you have a
4
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Greg Patrick
2008/05/20 |
I like pageplus. They have real good service. If you have a problem ask to speak to a supervisor. Voice mail can be checked from a landline for free in most areas by dialing your cell phone. The only time is if the Local phone company charges more, this is when you will have to call pp to activate it and they will tell you no matter how you check it, you will be charged. It will still use minutes to check your voice mail from your cell phone. Yes, you can get the prepaid pageplus cards from Speedway, Village Pantry and some independent cell shop. Some Village Pantries sell Pageplus phones that comes with free activation & free minutes(Expires sooner) of course this is subject to change. Make sure you get a friendly Village pantry manager. Sometimes, you have to go back and have them activate the phone (They have to call page plus), even through it suppose to be pre-activated sometimes it is not. Make sure you renew it 118/119 days not 120 day or you will not be able to carry over you minutes. For the person that made the mistake and ordered the wrong card. You should of filled out a ticket on the page plus cellular website. They are the ones that can fix mistakes not the customers rep you talk to, even through it may take 48 hours to respond. I would still try this first.
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Consumer Reviews
I've had Page Plus for several years. It is simply the best.
5
Consumer Reviews
I activated an old Verizon phone on the PagePlus network and
4
Consumer Reviews
well my phone haves no camrea ....boo but every thing esle just
4
Consumer Reviews
The rates are cheap but beware with their customer service (CSR)
1
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Arthur
2008/04/30 |
The rates are cheap but beware with their customer service (CSR) and activation cards. (((CUSTOMER SERVICE))) Their CSR do not agree with each other; one told me one thing, then the other told me something different. EX1: Before buying the phone, their rep told me that I'd get free S&H- but their website and CSR told me something different. EX2: One of their CSR told me that I could access my voice mail for free by dialing #738 directly from the phone- not true, I got charge 12 cents/minute. (((ACTIVATION CARDS))) I bought a Unlimited Anytime 24/7 Activation card for $20; they have on the description of the card that you can call to Activate or Deactivate; this info mislead me into thinking that I could activate the card for one day and then deactivate it at the end of the day, and still would have credit to use at any other later time- false-- when deactivate your activation card, you'll loose any unused credit. (((NO REFUND POLICY))) I called their CSR and talked to managers and CSR, right after (less than one hour) I bought the card, and found out it wasn't what I expected; they all told me that they wouldn't refund me anything because the website said so. So I am going to dispute the $20 charge- they told me they'll cancel my account and never allow me join again; if I sign up gain under another name, I wonder how they'll be able to know if it is me or someone else. What they were trying to do is scare me into not disputing the charge because they'll be charged with charge back fees from their merchant account provider.
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Consumer Reviews
I initially had a PP LG flip phone I bought at a mom n' pop tobacco
5
Consumer Reviews
Great for prepaid voice if you don't have ton roam. Their customer
5
Consumer Reviews
This is an excellent and cost-effective service for people who
5
Consumer Reviews
page plus is the best phone period for the simple fact that page
5
Consumer Reviews
Living in rural Tn. I had problems in finding a cell phone that
5
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Pharmer.
2008/03/09 |
Living in rural Tn. I had problems in finding a cell phone that would work (no service). Tried Net10, Tracfone, AT&T, all the same, "no service". Friends told me that only Verizon system offered service in our area. Bought a used Motorola off E-Bay, had it activated with Page Plus for $5.99 from a Seller on E-Bay, & it works great here in my rural home. Really glad I found Page Plus at it is very inexpensive, works well, and the couple calls I have made to their customer Service Dept. have been commendable. The Reps. were friendly, helpful, & knew what they were doing. I am very postive about Page Plus & only hope they are successful and stay in business for a LONG time!
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Consumer Reviews
I've used Net10, Virgin Mobile, and Page Plus Cellular. Out of
5
Consumer Reviews
i love the service but i cant receive nor send picture messages
5
Consumer Reviews
ALL LOOKS GREAT EXCEPT THAT I WAS GIVEN A NUMBER FOR MY CITY,
1
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BOB
2008/02/21 |
ALL LOOKS GREAT EXCEPT THAT I WAS GIVEN A NUMBER FOR MY CITY, AREA CODE 803-207-XXXX, THAT CANT BE CALLED TO BY AT&T LAND LINES FROM THE 704 AREA CODE. 803 AREA CODE IS ROCK HILL S.C., 704 IS THE CHARLOTTE N.C. AREA. ROCK HILL IS 15 MILES FROM CHARLOTTE. PAGE PLUS SAYS ITS AT&T'S PROBLEM, AT&T SAYS ITS PAGE PLUS PROBLEM, BUT IN THE MEAN TIME I CANT CALL MY WIFE FROM MY WORK, 704 AREA CODE, IF SHE HAS MY PAGE PLUS CELL PHONE. I GET A MESSAGE THAT THE CALL CANT BE COMPLETED AS DIALED. AS SOON AS MY MINUTES RUN OUT I'M SWITCHING TO DIFFERANT COMPANY. THE ONLY THING PAGE PLUS SAYS THEY CAN DO IS TO GIVE MY A NUMBER THAT WOULD MAKE A CALL FROM MY HOME TO MY CELL PHONE A LONG DISTANCE CALL SO IT WOULD COST ME TWICE AS MUCH.
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Consumer Reviews
Haven't tried them yet, so my rating is whatever. but it's really
3
Consumer Reviews
Great price, great service so far. You have to specifically request
5
Consumer Reviews
Never had a problem, i called in once to Customer service and
5
Consumer Reviews
Verizon inPulse phones (available at Best Buy and elsewhere)
4
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Bob
2007/12/25 |
Verizon inPulse phones (available at Best Buy and elsewhere) work great with Page Plus. Just be sure NOT to activate them with Verizon first. I bought both the Motorola 315 ($25) and the 385 ($89) at BB and activated them with UglyEric through eBay. Programming took less than a minute and they work perfectly.
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Consumer Reviews
Great prices for a decent network when you buy a large block
4
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john
2007/12/25 |
Great prices for a decent network when you buy a large block of airtime ( the $80 card .) The website is lacking a lot but the telephone customer service is very good . The roaming costs are high so Page Plus Cellular is not the provider to pick if you plan to roam of the Verizon network.
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Consumer Reviews
The minutes are cheap and long distance nationwide is free. That
5
Consumer Reviews
THE absolute best pre-paid...For those who bash... Most complaints
5
Consumer Reviews
Excellent, no frills, but reliable service (dah - Verizon network),
5
Consumer Reviews
Very goo but I wish that they would offer call records more acct
3
Consumer Reviews
only problem is quality of phones- no problem ,get whichever
5
Consumer Reviews
I love PagePlus. The service is the same as Verizon but without
5
Consumer Reviews
Excellent. The rate is 8c/min now.BTW, anyone know the land number
4
Consumer Reviews
This place has been difficult to deal with. I initially signed
3
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Kat
2007/10/15 |
This place has been difficult to deal with. I initially signed up with them through a Sprint store that offers their service, but when that store closed, I had to start doing it myself (their website doesn't offer a "store locator" to find out where else to refill minutes at). I tried to do it online but every time I tried the online form told me the security code on the back of my credit card was incorrect. When I tried to use the "support" form on their website to report this, I got a 404. So I took to calling them to refill. One evening when I called their computers were down so they couldn't refill my minutes...and naturally they wouldn't be back up for a couple hours, by which time they would be closed. Luckily I didn't run out of minutes by the next day. Another time I did run out of minutes, tried to access their website to get their phone number to refill (yeah, I should've written it down) and the site wouldn't load so I was without service until the next day. Definitely planning on switching...I only stayed with them as long as I have because of price.
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Consumer Reviews
Seriously, this is as simple and cheap as cellular gets. I bought
5
Consumer Reviews
Don't buy your phone from Page Plus, buy a Verizon phone on ebay
5
Consumer Reviews
EXCELLENCE all around! I have used Page Plus for about five
5
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Renea (Columbus, OH)
2007/09/07 |
EXCELLENCE all around! I have used Page Plus for about five years-we have two phones. I keep recommending it to others - because - it IS the most affordable, most reliable, prepaid service by far!!! The only draw back is that on a very limited no. of occasions the phone (Kyocera 5135) has gone into "roaming" for no apparent reason. The roaming charges are way high - so glad this has happened probably less than a dozen times in over 5 years. Have used the service while traveling (NY, NC, KY)works fine. For an occassional user, this works and I have no reason to get into any of those long-term, expensive contracts.
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Consumer Reviews
page plus cellular is for ppl who luv to text and talk. If urn
4
Consumer Reviews
Great service, whenever I can find their customer service phone
4
Consumer Reviews
This is just in response to the review promoting Net 10. They
3
Consumer Reviews
I LOVE MY PAGEPLUS PREPAID SERVICE I DONT NEED ALL THAT FANCY
5
Consumer Reviews
I,ve pageplus and it,s still the best prepayed seveice around.I
5
Consumer Reviews
I switched from Sti Mobile to Page Plus about a month ago. Didn't
5
Consumer Reviews
I just received a free phone with minutes free from Page Plus.
5
Consumer Reviews
10cents a minute for a prepaid phone on verizon network!.Its
5
Consumer Reviews
I am proud of Page Plus Cellular because their customer service
5
Consumer Reviews
Simply the best!
5
Consumer Reviews
I have used Page Plus on 4 phones for a year and have had great
4
Consumer Reviews
Wow, Good news; If you have any competitive phone, Page Plus
5
Consumer Reviews
I love page plus cellular!!!!!!!!!!!!
5
Consumer Reviews
I like Page Plus because it is very simple and affordable.
5
Consumer Reviews
One of the best network natiowide. It is very affordable prepaid
5
Consumer Reviews
Page Plus Cellular has the lowest Rate, it is .08 cents per minute
3
Consumer Reviews
This is my fifth happy year with Page Plus. I like it because
5
Consumer Reviews
Page Plus Cellular is a true Prepaid and it is the right place
5
Consumer Reviews
Great service and Great Rates! The minutes never expire as long
5
Consumer Reviews
I brought a pagePlus Prepaid phone on Feb 23,2007. it said to
1
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Gary S.
2007/03/27 |
I brought a pagePlus Prepaid phone on Feb 23,2007. it said to allow 1 to 2 weeks for delivery. I waited 3 weeks and called. The lady on the other end did not seem to think I have ordered it from PagePlus website. She was Very Rude and made out like I was Stupid! I have been fighting with PagePlus Prepaid for the past 2 months. They Send me a (Free -so-call) el-cheapO phone! However they charged my credit card with $44.75 ! The website had an error and it charged me $10.68 for a $49.95 motorola phone. They charged me the difference of $44.75 on my credit card! My opinion of PagePlus Prepaid Co is a Mom & Pop operation and they do not care about their Customers !! Be forewarned! Stay away from PagePlus Prepaid!! They charge 14 cents a minute even if you call their company to get information! Net10 on the other hand is 10 cents a minute and you can call to get help or setup your phone without any minutes charged against you!! Net10 $15 card is 150 minutes. $30 card is 300 minutes. the $15 card is good for 1 month and the $30 card is good for 2 months. I might add that the net10 phone picks up a lot better in my area without static compared to the pageplus Prepaid card!! The choice is yours but I would give it some thought before I paid for a pageplus prepaid phone as you might not get what you ordered and be charged for it
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Consumer Reviews
For a low minutes user as myself, this service has been great.
4
Consumer Reviews
Page Plus Cellular is the best because you never loose your minute
5
Consumer Reviews
Page Plus Cellular not only has a great coverage area but now
5
Consumer Reviews
Did you hear the latest news, Page Plus Cellular has the lowest
5
Consumer Reviews
I just finished my contract with Cingular and I was paying 49.95/monthly
5
Consumer Reviews
One of the best Network nationwide because Page Plus use Verizon
5
Consumer Reviews
Thank you for making the prepaid affordable to every one.
5
Consumer Reviews
Excellent Price/service/value. I have three low usage phones
5
Consumer Reviews
This is my second year with Page Plus and I would like to thank
5
Consumer Reviews
After searching for the right prepaid cellular company, I found
4
Consumer Reviews
The best service ever. I never lost any minutes with this company.
5
Consumer Reviews
Excellant company and excellant rates.Very recommended.
5
Consumer Reviews
Excellent basic phone service. I don't use my phone much. I have
5
Consumer Reviews
I've never had any problems with roaming, sending or receiving.
5
Consumer Reviews
Their service used to be stellar, but lately they have been selling
1
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Linotypist
2007/02/19 |
Their service used to be stellar, but lately they have been selling recycled and (over)used phones as new. I have had two phones die on me within one week of use. They were sold with batteries that were close to dead. One phone was constantly resetting itself, and no matter where I was when I made a call, it took at least a dozen tries before the call connected... if it ever did.
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Consumer Reviews
Exellent and affordable phones and minutes.
5
Consumer Reviews
Great Service, Best Prices, Simple startup, can find it anywhere,
5
Consumer Reviews
This is a great service for us guys in New York (City and especially
5
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NewYorkTech
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This is a great service for us guys in New York (City and especially upstate) where Verizon rules as the best carrier. With their new rates effective 6/1/07 you can get 1400 minutes for $80 - good for 4 months! - then just purchase the smallest card ($10 currently) every 119 days to rollover your unused minutes and get another 100 minutes. The only two times I have spoken to them I was treated very professionally. More then makes up for a bad website... BTW, there is a guy on eBay who does a great job with new activations. I will not mention his seller name only a hint....he's not that ugly...
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