If I could rate Boost Mobile's service with a minus star rating I would. I have had nothing but problems since march 2009. Dropped calls are the biggest problem. Everyday I have at least 5-8 dropped calls. No service indicator comes on all of the time. I live in a metropolitan area not out in the boonies. I plan on dumping Boost and going back to Virgin Mobile ASAP.

I've been a Boost customer for over a year now. But the customer service goes from ok to really bad. I spent over an hour last week on the phone with customer care just to change my mobile number. In all, got transfered to 4 different people throughout the company. First the Boost care rep couldn't complete the request, then for some unknown reason, he transfered me to someone from Sprint or Nextel. The rep at Sprint/Nextel didn't understand what I wanted. Kept asking me if I wanted to port my number to a new service. I found myself practically yelling at her. Simply saying ALL I WANT IS A NEW BOOST NUMBER! Kept getting put on hold. After repeating all of my account info three times in a row due to a bad connection (with other reps laughing loudly in the background). Put on hold again before the woman comes back on and again, transfers me BACK to BOOST! So then the connection was almost non-existent. Couldn't hear this new Boost rep for anything. Thought I was talking through a can with a string attached..By this point I was wondering if any of it was worth it..

Even the walkie-talkie service works well for only about 5 minutes of a connection before the 'boinking' sound starts followed by 'user not available' or 'user in data'..I used to use the old Nextel service on the job back on the mid-90's and don't remember the direct connect being as bad as it is now..

So after all was said and done with customer service,I discover that I got $10.00 deducted from my balance for a 'Market Transfer' fee AND a 'walkie-talikie number change' But here on the Boost FAQ's it states that up to 3 number changes are free, THEN YOU ARE CHARGED $3.00 each one after???!!

On top of that, yesterday I got my call dropped and my phone read 'No Service' for almost an hour before the signal returned..I'm on the $50.00 unlimited plan on my i335 boost phone and pay-as-you-go on the second i425 family phone and I guess the old saying is you get what you pay for. They really need to overhaul the way the company deals with it's customers and not just rely on pricing and value deals to keep subscribers.

I change from Metro PCS to boost since they covered more areas and had the WT feature. What a disappointment Boost is. I am switching back to Metro and what piece of junk phone is the Motorola i776. So I decide to cut my loses at this point and return to Metro PCS......

I used Boost for a few years because of the $1.00 a day PTT service, which was compatible with my husband's Nextel work phone. Also, my daughter and son each have a Boost phone so the $1.00 a day to talk to my family was great! Service is good because of the towers in my area.

... the problem? My husband recently purchased a boost card to add money to my phone and the card was "locked". I called Boost and they said to speak to the manager of the store to unlock the card 'coz they probably swiped it wrong. I called CVS (81 Milk Street, Boston, MA 02109) and they said the card was swiped correctly and shows on the receipt it has been activated and that they can't reimburse us money because the transaction is through Boost. CVS told me to call Boost back. I did. Boost told me to fax a copy of the receipt, Boost card (showing front and back of card) and to write my name, cell phone number and 4 digit code on the paper. They told me within 4 hours of receiving this fax I will automatically have the money added to my phone. After 4 hours... nothing. I called Boost, they said they received my fax and told me there was nothing they could do "???" I asked if they could send me a new card or reimburse me my money... all they could say is "we're sorry but there's nothing we can do". I asked them if they were seriously gonna rob me of $50.00 ... FIFTY DOLLARS!!! They said "we're sorry". I can't tell you what I said to them because my comment will be deleted by the moderator of this site but you can use your imagination. Oh.. this discrepancy went on for six days. I went to my bank and filled out an "ATM/DEBIT Card Dispute Affidavit" to stop these crooks from stealing my money. I have a few more weeks to hear from my bank. I asked my bank if Boost will be aware that I'm doing this, they said yes. I'm glad. Hopefully my bank gets the $50.00 from them so I can stick it to 'em!

I'm guessing I wasn't important enough to deal with since I was only a "prepaid" customer with no ties to a cell phone plan... it's the only thing I can think of. So, after this experience I only have two words about Boost.... "THEY SUCK!!!"

Awesome plan and coverage. PTT works awesome. Text is annoying phone must download messages...not recommended if you enjoy texting. Very poor web browsers. No smartphones. Outdated technology. Menu screens look like they are straight out of the 90's almost. Newer better technology and much better phones will get them 4 or 5 stars.

Only one complaint, and that is the phones, the battery life on the phones is terrible and has been for years. Otherwise this is a great service, but 3 days standby on a phone is not acceptable. I stick with Nokia, Nokia is the best, 10 days standby and sometimes more. Boost likes Motorola for some reason and all their phones have bad battery life.

Boost has been pretty good for the money. I use it mostly in Chicago and southern Wisconsin. Reception can be touchy a lot of the time, even in Chicago.

The most annoying thing is quieting the phone. It has an obnoxious Low Battery alert that won't shut up even in Silent Mode and it won't even let you shut the phone off. I had to take the battery out to kill the Low Battery warning chime. Luckily I wasn't in a theatre or in class or something.

Texting is very cumbersome. The internet won't load a lot of sites. Entering internet passwords is very frustrating because the phone automatically capitalizes the first digit even in lower case mode, you cannot enter periods if it is in Word Mode and if there is an @ symbol in your username, it's a pain to navigate the phone for that. The texting in general requires a great deal of keypad acrobatics.

The ear speaker distorts quite a bit, so I have to have callers repeat what they say a lot.

I'm going to hold on and endure with these drawbacks and see if they introduce any better phones. Their current lineup--even the pricey phone sets aren't that good.

Tired of paying Verizon so much money for so many years,it was fine when times are good and you have money to burn... Switched to Boost....phones are clunky and dated but unlimited calls ,texts,web,and walkie talkie cannot be beat for $54.07 a month.... I have had 2 dropped calls out of 100..no complaints here... excellent deal and the walkie talkie feature is awesome as the wife has boost also now.....I recommend Boost in Tucson,Arizona

i was going to get it but after reading all the rivews im not going to get it because 80 percent of the ppl said it SUCKED so boost you suck!!

I have Sprint now samsung instinct s30 and paying almost 80/month and it's only all data plan not unlimited and now thinking of going back to boost to save money my sister has the unlimited plan and she uses a Nextel i880 and works great never had a problem and my daughter uses Nextel i870 with her boost sim card and works great to sometimes text are slow but works great in my area (Lawrence,MA) I was thinking about Metro but they have taxes and other fees and alot of droped calls but anyways going back to boost always worked great for me still have my Nextel i850. Can't beat 50 bucks a month for everything plan. You should check the coverage area first before going to boost cuz that most of the problem with the service area but in my area it work great 5 bars always

I HATE BOOST MOBILE! They have wiped out the memory and told me I had to buy a BOOST moibile phone over and over and when I would not do so and use my Nextel COMPATIBLE BLACKBERRY that is when they completely wiped out everything on my PDA (yeah passwords and job information) and etc...Then they (even though my account is password protected LOL on that one) constantly allowed third party vendors to take 6.99 at a time WITHOUT my permission then proceeded to tell me THEY WOULD NOT REFUND THE CHARGE AND REFUSED TO BLOCK THAT PARTY...I am turning them into the FCC for this as what the rep said was EITHER move your sim card to a BOOST phone or buy one to block it yourself....SCREW BOOST I AM TURNING THEM INTO THE FCC AND THE STATES ATTORNEY GENERAL as they DO ANYTHING THEY CAN TO TRY AND FORCE YOU TO BUY A BOOST PHONE.

I absolutely love my boost service. The phone I have right now sucks,but what can i say? it's 3 years old! And sometimes the txt doesn't work right,but it is improving as I can tell everytime I use my phone. When I get the money, i'm getting the i9. The service is outstanding and I can even go in the BOONIES!! yes the BOONIES aka country and get service. so,all you folks who are whining and complaining, yall need to get over it. i mean c'mon you are paying 50 a month compared to 100 plus. Just 2 let yall know about verizon and page plus,they both charge ROAMING and BOOST has no ROAMING. You either have service or you don't and that' s what I LOVE about them, NO ROAMING and NO ROAMING charges out of the butt. They beat Virgin Mobile,Cricket,MEtro PCS,Tmobile,and the rest of them! You get the most for your money! I love it and it is sooo soo awesome! You go Boost mobile! Keep on adding them customers in!! I recommend BOOST TO EVERY1! NOTHING BEATS 50 BUCKS A MONTH FOR THE GOOD SERVICE THEY HAVE! All of you people who hate on boost are just impatient and can't wait for their service to improve. One day you will feel sorry for hating on them ,as they will have the best coverage EVER w/ NO ROAMING!!!

is good if u talk a lot if u dont want to pay a lot, if u text a lot and to walkie to kie outside us. is the perfect plan.

the only bad thing is that the technology on this phones really suck

DO NOT BUY THE i776 the customer srvc rep. even told me that phone sucks! thats pretty bad! i have no srvc and i have only had the phone for 3 days plus the phone sucks! my brother has the clutch and its great! cust. srvc doesnt want to do anything for me and wont give me a # for corporate! they also claim that they can only give 1 $5 credit per mth for the same problem! which is crap. i have heard alot of good things about boost just if u go with boost DO NOT BUY THE PHONE I DID! i776

wow this service and phone is so bad the screen goes out first fallowed by the ear piece so you have to use the speaker phone then the battery and charger and then wait till you see what they tell you about service when theres a problem they will tell you bring it back to where you bought it guess what where you bought it is just a retailer plus theres no tech support its a joke and i work for them

LOOK EVERYBODY STOP HATEN SO MUCH THE MATH IS SIMPLE, YOU CAN PAY 100$-200$+ OR MORE EVERY MONTH, AND ANY SERVICE YOU GO WITH HAS SOME KINDA PROBLEM, BUT FINALY A COMPANY IS PUTTING FORTH EFFERT TO PROVIDE CHEEP PHONE SERVICE FOR THE LOWEST RATE POSSIBLE WHAT IS IT?, NEXT YOU'LL WANT A FREE CHEESE BURGER WITH YOUR CELL PHONE, JUST BE THANKFUL. " KEEP GOIN HARD TO THE PAINT BOOST"

I have been with other carriers, sprint, nextel (when they were separate), tmobile, att, everyone and nothing beats boost. I have the unlimited pland as does my husband and couldn't be happier... I have only have 2 calls dropped and that was because i was going over a bridge... everyone i know has boost. they've tried that cricket crap and sorely found that cricket is a rip off with roaming.... i have to say it... I LOVE BOOST!! i just wish they made blackberry kind of phones, this new clutch looks good, but i think i'll wait a few phones to make sure they get the kinks out :)

The unlimited plan looks good on paper. BUT why does it take days for a text to come through???? Something is wrong with Boost. I'm going back to Cricket...

I got the i335 and my wife got the i776 from a retailer in our city. The i335 is one tough little hombre. ;)

Both phones work great. The push to talk is superb, with quick respose and low latency. The texting function works faster than others have posted, but it's not a deal breaker since we don't text often.

The Internet browsing is basically limited to WAP, but works well enough to get basic text-only sites. In a pinch, the i335 can be tethered to a laptop, but speeds are less than dial up. Call and voice quality are loud and clear, both incoming and outgoing.

At $50 per month per phone, this is a much better deal than we had with AT&T or Verizon. No taxes or surcharges to bollix up the budget.

The few times I had to call customer service my questions were answered and issues addressed. We use Loopt, which is great. We never have to ask, "Where you at?"

All in all, we're getting the best bang for the buck. If I had any friends I would tell them about this. ;)

Hope this helps. :)

People can talk Bad! but Boostmobile is the best...I used Verizon, Sprint, Cingular, Cricket they all ok...but Boostmobile is real phone Co...no jokers or payasos

If it wasn't for the fact that I need NexTel Direct Connect for work, I'd NEVER have boost. The DC works well, but regular phone service in my area is the worst. You can drive down the road with 5 bars and a minute later have "No Service". They drop my calls all the time and getting a signal sometimes means standing outside. This all depends on the area I'm in. I suspect those that love boost must be in an area with strong signals.

Had problems from the start with poor quality calls and dropped calls. Traded with an identical new phone...same problems. Kept getting error code 401 which TECHNICAL SUPPORT had no clue about. The customer no-service people do not want to switch you to TS and want to "refresh" the phone and get yo off the line. I switched to Straight Talk and hope for better results.

Great service for a great price! It works really well in the San Antonio metro area. Cannot tell about service in the boonies....

I love my new boost plan I wished I had found u last year.but I dont like any of the phones.can u tell if there is other tipe of phones I can used with the same sim card.

Boost Mobile blows somethin' awful. I bought the Motorola Clutch. I got it started (got $5 just for creating my boost acct) and noticed something right away. The Moto Clutch doesn't have expandable memory, and the screen's resolution isn't good. Anyway, I began to text and noticed that it was taking a looong time to send/receive texts. Long story short, Boost doesn't offer both SMS and MMS messaging. ONLY MMS, so the msgs take quite a while to send and receive. Sometimes I couldn't even send or receive them because I had more than one being sent to me. I do not recommend Boost unless you don't text.

HOW DO THEY GET AWAY WITH SELLING BOOST AS A PHONE IN THIS COUNTRY! IT'S OBVIOUSLY A RIP OFF. EVERYONE WHO HAS BOUGHT IT HATES IT. IS THERE NO GOVERNMENT HERE ANYMORE ON RIP OFF COMPANIES? they give all thier money to nascar and dannica patrick when they should be forced to upgrade the quality of the service that they falsely advertise!

i have had boost for about 3 weeks and i dont know if its the phone or what but atleast 3 times a week for about 30min i cant open my text messages or send any out im very unhappy with this service i should have stayed with my old provider,i have the motorola i776 what a waste of money not to mention the 3 blank messages that i cant delete but the message icon keeps blinking GARBAGE

i have a i425 and yu can't do anything no free ringtones.when i first brought my phone the text messages took a whole day too start anf the activtion takes a long ass time.and my charger broke and i couldn't charge my phone for days because of that.now i charge my phone on the xbox or my cable box.but other then that boost mobile is okay.i have the dollar-a-day plan and i can text unlimited and talk free too nextel ,sprint(even tho there a rip-off)and boost mobile carriers and after 9 im free all the way up until the next morning at 7..

Honest to god the service has really been great with the exception of a few times were I couldn't open some of text messages but the longest delay I had was like 5 minutes. No lie. I'm still a little sketchy on recommending the service to someone because of all the horror stories. All in all though its been serviceable. If you want to get this plan go to the Nextel website and make sure you have good coverage before you buy. Never had a single dropped call and I haven't noticed any difference in the quality of my service compared to Verizon or At&t. I give it 4 stars because of the few issues with texting.

Ok, honest review. Ive had ATT and that was the best coverage/service, but ridiculously expensive for what you get. Ive had Metropcs for along time as well. I love it, but they are getting more expensive. it used to be 40 for long distance and txt, and now its 43. Also the web is more as well. Then they have taxes. However metros service is better than boost. Ok now for boost. I got it in february, and it sucked. Text messages would take days or not even come. Dropped it and went back to metro. Dropped metro again because i was going out of state two months and picked up boost. I bought the nextel i8350 and i purchased the conversion software kit on ebay for 20 bucks. Total purchase for phone to make it work on boost was 260 dollars. 240 for the phone and 20 for the kit. Best decision ever made. Internet is slow. text come in really good now, occasionally there is a problem. calls are great, but somtimes i dont get them. Service uptime is about 89% give or take when it comes to web, voice, and text. All in all its a great deal if you get the blackberry, but for you average users its an average deal. you get what you pay for. If your a nextel subscriber your getting ripped off. same service more expensive

I got boost mobile when I first came to the Los Angeles because I was from out of the country and had no credit rating for a regular plan. I put up with their lousy service for a long time but the following list is everything I hate about them:
- Bad selection of phones
- Poor call quality and lots of dropped calls
- Couldn't make calls when I left the SoCal area (mentioned only in the fine print)
- Horrible website that made it hard to actually even pay my bill

The Big Two cases that finally made me switch:
1. One night I couldn't send or receive phone calls so I hopped on my landline (luckily I had one through my ADSL internet connection). The service rep explained that all THREE towers were not working and that they should be up and running in the next day or so!!! No offer to compensate me for their drop in expected service, no apology. Luckily it wasn't an emergency and I didn't need 911 service and had a backup landline.
2. My friend was going to the airport the next day so we booked a pick-up for her from a regular service. The next day we still hadn't heard from the shuttle so we phone to check, they said it would be there soon. Another hour passes... nothing! We phone again and they say they had come by and phone and left messages and wrung the buzzer (which goes to my cell phone) and no one picked up. As we were making the call, suddenly my phone FINALLY receives all these voicemails from the shuttle company. Since the voicemails came in so late and for whatever reason the calls never made it through I had to drive my friend to the airport wasting $40 in shuttle expenses and my entire morning that I should have been at work.

These guys are a joke, don't get them just because they are cheap, it will cost you far more money in the long run. Get a reliable service that you can count on.

~ Aaron

I've had Boost mobile for about 4 weeks now and honestly they are not that bad. I was paying a ton more for T-Mobile and for 50 bucks I've got unlimited text, talk, and web. The web is basically for checking email, but the text and talk are full blown. I've never had a dropped call, I get all my text messages, and really no complaints except I wish the battery on the i465 clutch would last longer, otherwise I would have given them 5 stars. I'm in central Illinois and they've been good here.

1 star is being extremely nice. Coverage area is really bad. If Boost works off the same network as Sprint, I feel sorry for their customers. Didn't really have a problem with the phone but the service is horrible. Customer service is a joke. I was hung up on 3 different occasions. Had one service Rep talk to me in Mexican/Spanish dialogue even though I pushed the button for English. If you pay the 5o bucks and cancell your SOL. Bittom line there are alot better prepaid services that are dependable. Buyer Beware!!!!!!

i purchased a boost phone because they said my area was covered well i got home and i could not go out of my house or i wouldnt get service also the txt messages took a day to get to me they are a waste of money

Thank you for the honest reviews. I currently have Sprint, and have awful service. I was told by Sprint that BoostMobile works on the Nextel network, not Sprint, and they checked my address and supposedly I won't have dropped calls anymore. Supposedly. But I read about all the problems here, and am torn on what to do. I'll keep reading reviews and pray that I come up with a good cell phone plan in the next two months.

Well I live in GA and I have to say for the money boost rocks but for the technology, it sucks I have the i9 and it is a lonnnng way from being worth $300.00. The phones that they offer do not give you availability to have easy access to EMAIL, IM, or other "mobile web programs".

Boost the best over all
$50 a month unlim. forget about poor selection of phones , I you like like state of the art phones choose an other provider and pay for it.

All I can say is that you get what you pay for... If you want to be cheap and spend only $50 a month on unlimited everything, then you shouldn't complain when crap hits the fan, and you miss calls, texts, etc. I had boost ever since they started their unlimited gig... It sucks but I deal with it. I also have a T-Mobile plan that gets reimbursed by my job. So if push comes to shove, then I use my work phone... Screw it. But I agree with the negative reviews... Boost really sucks and needs a lot of improvements before trying to launch the biggest cheapskate campaign in the world... L8er

Need to know if anyone has problem with boost in GA? I'm planning to switch to boost soon, but don't want to waste my money. I live in SC and travel to GA every other weekend.

I recently purchased three boost mobile phones for my family and the service is amazing in nyc compare to metro which I previously had for only two months. (My nephew works for metro)

The only con that i have is the authorized dealer in Brooklyn that I visited. Boost mobile need to review who they allow to sell their service. The store manager was rude and was not willing to help me. A gentlemen from boost was visiting the store when I was there and he was very friendly, he gave me some useful tips on how to use the phone, a twenty dollar reboost card for my troubles and also contacted customer service for me to see why I was not able to access my voicemail.

I have the unlimited plan on boost mobile and its works perfectly for me! If you buy the Motorola i9..its AWESOME! i love it! I ALWAYS get great service (FULL BARS) even when i go to Mexico...i can still call and text my besties :) It rocks!

I didn't buy an expensive phone to start out with, and I'm glad I didn't! No service in my area when the clouds are dense, when I drive in a lower area , when I drive past mountains, when I drive in a higher area, if trees are in the way, and when I am at home.
Texting is about all I do and for that, I make sure I have at least 1 bar before hitting send. Not so happy with service in my area. ::sigh:: Best plan for the money, worst service for anyone living in the far north PNW.

I am kind of am in the middle with Boost. I have the Motorola i465 phone and love it. I refilled my account this morning since my monthly payment is due and still am not able to use my phone. And it is true that some texts come through very slow. I also think the phones are too pricey, but since there isn't any other phone company that compares I stick with Boost.

I tried Boost Mobile about three months ago. Very disappointed with the service. I did not drop my service with Cricket, with whom I always have service inside the home. However, with Boost I got "No Service" numerous times, calls dropped, texts slow. Boost does need a major Re-Boost. I would not recommend going with Boost.

I have had boost for a year and love my $50 plan. I have used other company's and my bill only for unlimited minutes and 1000 texts was always around $120 a month which sucked and when I went over, my bill was higher. That got ridiculous and I went to boost. Yeah the phones are ugly but they are upgrading slowly. What do you expect for $50. You can't beat the deal unlimited talk, text, and web? Are you serious just for web you will pay out tha azz.I have a some text messages come slowly yeah that is true but all in all Boost will always be my service plan. They are the cheapest and I don't have prepaid. I tried that 10c a min crap and was ripped off so it's a real bill and plan just 90% cheaper than anyone else. Oh and if your phone is term you just pay the bill and its on in 1 min. No late fees connection fees etc as the others charge. GO BOOST YOU R AWESOME BABY!!!!

Ugh, Boost Mobile was horrible. All of their phones suck, and are very pricey. They may look good at first, or maybe they look like have more features then others, but they don't. Half of their features either require you to do a bunch of downloading, or it costs money. My advise, is if you want to waste money, and have the worst phone in the world, pick boost.

Boost unlimited plan is what I have and I have had alot of other plans from other who do not even come close to coverage or customer service.I never pay more than $53 a month. No hidden fees or guessing. just go online to boostmobile.com or find a retail joint. They send you text messages to remind you when the end of your month is near. Very cool service and have only one dropped call in 3months and I talk and text all the time as this phone is my home and mobile phone! Do yourself a favor and drop the others with all the mystery and dropped calls. Boost unlimited is best of all.

as soon as I got my phone when I called to check my minutes I was wondering where all my money went .Turns out I was getting e-commerce purchases charging .50 or a dollar each. I turned off the phone for a week and was surprised to find $8 of e-commercepurchases charged. Each time I call the agent works on it and assures me its fixed and refunds some money. I'm down to $1 dollar now and certainly am concerned about putting more money into this account.

I have Had Boost mobile for 3 months. No problems, I travel and always received messages and calls. Customer service is GREAT !

boost mobile is fun to talk on.I like talk on everyday.

We just recently got boost mobile after having had every cell phone company imaginable. We have yet to have any major problems with our phones, we recieve texts quickly, calls are ok (we don't recieve reception from any cell phone in our home). We have between 2 and 3 bars of reception in most parts of our home. the walkie talkie works great I was able to talk to my husband very clearly when he was at work (over an hour away from us).

I would reccomend people give it a try at $50 a month for unlimited everything it's worth it. We were paying almost double when we had phones with contracts and if we ever don't like the service than we just don't pay and we don't have to worry about any cancellation fees either.

I went from a prepaid plan with alltel to boost because I needed a cheaper way to make calls and text. My phone was activated at a Radioshack in Springfield, MO at 3pm. It is now 5 am and I am still not able to send or recieve texts, the web doesn't work...can make calls fine but I don't want to spend $50 a month just to make calls and then pay another $30 so I can text..this is kinda annoying and now after reading all the posts I am a little nervous about my new service provider...

I just want to know why they even have a call center in Juarez. They don't do their jobs or don't know how. They just sit their in a chair and draw a damn check. All they do is screw up customers' accouts and/or their phones. They should just close the call center in Juarez.

I really like Boost. I switched from Verizon due to the price. I pay $50/month for unlimited everything. The service is good (even in my basement) and I get/send text messages without a problem or delay. --Elizabeth, NJ

I am pissed off right now. My i425 boost phone NEVER has reception. My babygirl is with her nana for a week!(which is a long time for me) and when I try to call her or anyone for that matter my service is non exsistant or all I get are dropped calls. I can't hold a damn conversation for the life of me. At this point I HATE BOOST, to hell with the walkie talkie, nothing is worth it if you can't even hold ONE bar of service for more than 5 seconds! not to mention i too get text messages from days ago! and one i actually never received due to the network being down!!

Who ever wrote this article doesnt know boost runs on TWO networks Nextel (IDEN) and Sprint (CDMA). The Iden side is the one that has problems with txt messages. Thats because the network is above capacity and it creates problems with TXTs being sent. Also the IDEN side IE walkie talkie side has NO ROAMING its nationwide! The CDMA side has a home a calling and roaming. That is UNLESS youre on the nationwide plan. The plans are 50 dollars NO TAX FOR WALKIE TALKIE PHONES ONLY! The CDMA side has 4 plans 50 dollar talk, 60 dollar talk and txt, and the 70 dollar talk, txt and web plan ALL THESE PLANS PAY TAXES. There is one other plan thats NOT ADVERTISED DUE TO NEW ACTIVATAIONS DONT GET DUE TO CUSTOMERS HAVE TO PAY THERE FIRST MONTH BILL BEFORE THE QUALIFY FOR THIS PLAN. Its SIMILAR to the 50 dollar plan for walkie talkie phones BUT THIS PLAN PAYS TAXES ALSO and it has NATIONWIDE SERVICE

Extremely cheap phone (i270) $50 up-front; terrible battery life; hard to edit saved numbers; makes phantom calls; 50% of incoming calls don't go thru "subscriber is being located"; acccount money forfeited when you cancel.

i like the touch screamm its awsome my phone is from metro pcs i have a samsug i want a touch scream its 349 so like 350 dollers

For the most part i love my phone and the rate, had Verizon for years, but the cost just became ridiculous. My complaint is that I can't seem to receive text msgs. 4rm Verizon #'s and when im talking to ppl who have Boost as well calls seem to go in and out all the time.

good out side not bad inside i never had a promble out side and only 1 droped call inside walki is good but texting is some times slow but great others im getting the unlimited plan soon

I previously had Sprint with good service in my area, but too expensive. I searched on the internet and found Boost Unlimited $50. I looked at the coverage map. The coverage map does not have specific cities and no way to enter your zip code.
I went to the Boost Mobile store, thinking that would be best rather than purchase online. I wasted $191 for a Motorola Clutch i465 and service. I told the Boost retailer the city and zip code.
When I got to my home I had no service so, I immediately called Boost. They said "There is no service in your area". I responded, "Thats why I am calling",then I requested service to be discontinue and refund. Boost said, "NO REFUNDS on service". Now I bet the retailer is not going to give me a refund on the phone.
NEW MOTOROLA CLUTCH i465 PHONE FOR SALE.

Boost is no good! A big "Boo" for Boost! Boost busted me with his poor bad service... Way too many "No service " days...I can wait to get another provider. In 2009 with all the technology,apart from Verizon ,there have to be something better than Boost ...any suggestions?
Olga in the 33563 zip code, Florida

boost mobile is crap mobile...
some service you got, get a job jose!!

Boost wetback mobile, you suck, I'm going to T-Mobile.....

F+U+C+K BOOST AND ALL THE CALL AGENTS....I'M GOING WITH T-MOBILE

I have only one thing to say! Please No More Blacks!!!!!!
I still have to work there, I really hate blacks, no one can understand what they are talking about, for real, at least try to talk like normal people, and stop calling to get credit for just about anything, come on, if you don’t like the service go to some other phone company, I’m working at the Tijuana call center, of course we tell you we are in Los Angeles. But any way, Please No More Niggers, or at least Niggers that can pay the service, Ok? Thank you………

PS: I don’t care what you say, I’m not going to check on any comments, so don’t waist your time calling me names and stuff….bye, bye….

This is to that guy named Pedro: I couldn’t agree with you more!

I’m always calling to that 611 crap, and I always get some Mexican guy who can’t understand what I’m saying, once one of them forgot to turn his microphone off and I herd him calling me things, in Spanish, something like: penshi, pooto, stupid gooero, and saying that I should shut up and pay. When I said “what” he said ‘huu” and then mute the microphone. I know a Mexican, and I ask him about those words, well I was disappointed to know I was offended even when I was acting nice to that guy, putting up with his bad accent and all. So after that a got my service back to T Mobile, at least these guys are in the US, and if they do something to my money I can get them, un like with boost.

I'm on a $1/day plan. I don't "chirp". I use my phone mainly for texting as it is the way my friends and I communicate most times. I can limit most of my voice calls to after 9 p.m.(free)and when I can't, 10 cent/min works well enough.
Where I ran into problems and the reason I am looking to change service, is back in march 09 I started getting charged $6.99/month for some service I never subscribed to.

I called customer service after checking my balance and I noticed it was wrong. I was told that the charge was for a service from an outside vender. They couldn't tell me what the service was or who the outside vender charging was. They did credit my account $6.99, told me that the service was discontinued and appologized for my trouble.

I was charged $6.99 again in Apr and May. I called both times and was told that they were diconnecting the service and I wouldn't get charged again however, since they credited me the first month they couldn't/wouldn't return the $6.99 to my account.

When I talked to them in May and tried to get a credit they told me that they had told me exactly what to do to get rid of the service which they hadn't, and couldn't refund my money.

Funny how they could've told me how to get rid of the service when they still couldn't tell me who vender was or what "service" I was recieving.

I gave them the benefit of the doubt and sucked it up only to be charged $6.99 again in Jun 09.

I called again and this time I was transfered to tech support. I believe I got somewhere with these people. They told me what the service was (some celeb/sports news alert)and gave me instructions on how to discontinue it. They even gave me the $6.99 from June.

I'm still out $13.98 and not sure I want to trust them and stay another month.

I had Nextel service for over 3 yrs before moving my service to Boost, so I know that there was some service/coverage issues but that is to be expected with all providers.

One of the reasons I have the Boost service was to get rid of my landline. It did take almost a week to port my number to Boost, it only took a couple of minutes to do my cell phone. Customer service took longer than normal but I was happy with the service.

The $50 unlimited plan is a little more than what I was paying for my Nextel but my seldom used landline number is 10 cents/min and only costs me $10 for 90 days.

One of the best features about Boost is if you have a Nextel Iden phone, all you have to buy is a starter kit for $20 and you get $10 of service.

I switch from MetroPCS to Boostmobile, because I love the Nextel DC. I have had the i776 for almost 1 week now, and I'm not very satisfied with the phone and service. The DC speaker sounds like your under the weather. The texting is not as easy as my samsung. The coverage is fine, also the DC is awesome, but the one thing I am not happy with is Tech support is not very knowledgeable. They could have just been honest with me about the problem with their texting service, but NO I had to find out on the web. So yeah that's the one thing I use mostly next to DC and it takes hours to receive text. If I text myself from the phone, it some how triggers the rest of the text messages and then I get 8 text messages that was send hours ago. Please fix the text messaging network iDen, whatever but too late I switch to a different phone. So the moral of the story is do not get the i776

I just got my Boost and was paying over $90 for my Cricket unlimited service. My phone from them was horrible and got hot every time I used it. As far as my Boost phone I like it so far, customer service was quick pick up less than three minutes but the accents were hard to understand. But I am from New Jersey so fast talkng and accents are something I am used to. As far as the ringtones already on the phone they are horrible and I had to buy mine. There was a wide selection of ringtones to choose from and they didn't cost much. I love the chirp feature and this phone is louder than my last prepaid phone. I got some cool skins and really like my phone. Also works with my Bluetooth. I am saving $40 a month now. Yay! So all that said I like my new phone and the extra $40 a month in my pocket.

-1 is rating I give Boost Mobile due Consistantly dropped calls, hours to days delay in text messaging, and ineffective support processes. DON'T WASTE YOUR MONEY OR PATIENCE ON BOOST SERVICE.

I was going to switch from Sprint to Boost in the later part of May . I was even a little excited since I could use my Nextel phone and just buy a Boost sim card . I Called up the sales department and ordered a sim card and was given a confirmation number and then paid an extra $5 to have it next day to me. That was on the 26th of May I did not receive my sim card next day or even three days. After calling and being repeatably told I had no order placed with them I went to my bank and filed "Penalty of Purgery" Papers against them.

Booo !

Give me my money back

Bulll shit as mobile

Ok, Listen to me you all, I WORKED for boost mobile once, I’m a Mexican wetback, and I must say that you all are being trick, yes, because Boost, Nextel and Sprint are and will be the same company, the customer service center is in Juarez Mexico, and guess what, all the people that work in there are Mexican deportees, in many cases, criminals, who have left the U.S. because they ware wanted for murder, some are drug smugglers, and others well, why waste more on that, the thing is very simple, some guys that work in there, can steal your credit card number, and guess what, you, your self are giving them the info that they need to commit fraud, ever wonder were is your money going some time?.... I never like that job, is very stressing, I always got the annoying calls from those Negros, always asking for free credit, dam it, guys, if you don’t have money to support a dumb cell phone, why the hell do you go and buy one?? Or steal one? Please!! Just go to the 7 eleven and use the coin phone, don’t beg for credit, you look so African poor, and also, please learn to talk, some times nobody understood what you ware talking about. If you are going to beg, at least do it in a decent way.

A yes, and those stupid redneck’s, you guys can’t even download a simple ring tone.
You guys are so stupid, and yet you ask to talk to someone who speaks real English?
Well I have news for you duds, they are all Mexicans, yap, you got it. You guys don’t
Know how we laugh of you, making jokes of you throwing you fingers and stuff.
So be careful don’t make the call agents angry because they can really do something to your life style, remember that they have your name, address, phone number, social security number, tax id number, credit card number, debit card number and all of your passwords, pass codes, and so on, and on, and on. Don’t waste your time trying to take them to justice, remember, they are in Mexico…………

Unless you have one of the expensive phones, you can't do a whole lot. The only reason I have Boost instead of Sprint/Nextel is because the plans w/ contracts are twice what I pay for boost. For 2 lines through Boost, I pay $100 unlimited. For a contract I would pay $189 + tax unlimited. But the phones suck. You can't get free ringtones or wallpapers at all. You have to pay for them. The phones aren't compatable with any of the free ringtone sites. The web doesn't work all that well. I wish they had an unlimited plan on contract for the same price I pay now.

My phone is the i855e and it is not working were do i send it to get it fixed because it does not want to turn on

I've been contiplating getting a boost phone for a while so I come on these sites to read the reviews to get an Idea what I'm getting into. As I suspected there's some who will always love it and some who will always hate it no matter the product. recently my cousins decided to purchase a boost mobile and ask me to activate it for him I had no problem at all with customer service so I don't know why there's so many bad review; of course I waited for 5 minutes but tell me what other phone company dont make u wait. I've been with all of them AT&T/Cingular, sprint, Virgin Mobile/Helio, Verizon, Tmobile and there customer service sucks (except for Tmobile) I do not have boost mobile but base on my cousins assessment it seems like a pretty good deal, I figure it like this there's no contract if the phone and the service dont work for you, just cancel it and you don't have to pay a fee like the other companies. I'm about to cancel my contract now and i will have to pay $200... I pay $200 and up a month anyway for my "$99" unlimited service with Helio, I will gladly pay that to see if the service work for me cause in the long run I will save money just trying it. I gave the rating 3 stars because i havent purchase it yet. base on these reviews it make the decision more complicated so I will decide for myself...One more thing if its a phone problem you have it can be return with in 30 days...Also I don't work for BOOST Mobile or any other phone companies so this is just my opinion. From another customer getting swindled by every phone company in this country just like you.

Im completely torn. i want to get boost mobile because its so cheap but all i do is text. so idk if its a good idea to switch from at&t paying 180 a month... or go with boost mobile at 100 a month for me and my fiancee

Umm, Danielle, the girl who was complaining about "old numbers"... are you retarded? I don't know if you realize this, but the base-10 number system goes from 0 to 9, and a telephone number consists of a total of 10 digits in the US, and since each telephone number consists of 10 of the digits ranging from 0 to 9, that would mean that they would only have X ammount of telephone numbers available. So please accept my apology from the entire from the entire telecommunications industry for not being able to make up new numbers just to satisfy your need to always get what's convenient to you. And as a rep for a Boost affiliate (*cough, not Run) I can personally vouch for the fact that 99% of the time someone gets roytally f****d in the a*s with their billing it happened only because they thought they would be soo smart and find a way to not pay what everyone else has to, but you reep what you sow, my friends. Oh, and one thing that I find hilarious about Sprint is that they put more faith in subcontracted employees than their own! So, while whatever 17 year old they decided to throw a black polo on, show a video, and wish the best of luck doesn't have access to any type of billing system that actually matters, I do. And there is good reason for this, as the problems that aren't your own fault start at the store, where evidently no one ever taught anyone how to activate a phone (not kidding!). For example:
Joe Customer: "Yeah, I just got this phone yesterday and it's not working."
Me: "Ok, well, can I ask where you got the phone?"
Joe Customer: "Yeah, the Sprint store!"
Me: "Well, there's your problem."

Yes, I know that programming that second number into the phone a surprising challenge (even thought it will sometimes even match your "old number" [again, Dannielle, sorry about math]), but it just saves me so much time when someone can actually show some level of compitency on either end... just sayin.

I want to know how I can Get a free phone with a plan every month.

i am the one that wants the three way calling to work do you know how to get it to work i ahve the unlimited plan and the i776 phone how can i get three way to work email me if you know gotnitro93@yahoo.com

do any of you know how to get three way calling to work on the i776 phone with boost mobile and i have the unlimited plan and the thing says it has three way calling how do i get it to work email me on how to do it

I purchased the i335 phone and Boost Mobile unlimited plan at my local Radio Shack on April 20th, primarily for the unlimited text, which I need to use frequently when at work. I also planned to use the phone for occasional long distance phone calls. After purchasing and activating my phone on-line and waiting for 3 days for the phone to activate with no success I called customer care (it should be called customer we don't care) they finally managed to activate my phone. After using it (or attempting to use it) for several days I found that text messaging is a joke. Incoming text often NEVER arrive, the text that do arrive average 47 minutes to several hours to arrive. Long distance service is terrible my calls are always dropped,.Yes calls are "unlimited" but it is extremely annoying to have to call someone 3 or 5 times in an attempt to complete a simple conversation.

I called customer care to complain about the text messaging and the long distance issues and was told they were well aware of both of the issues. I was told that they were sorry, in fact very sorry but the popularity of their unlimited plan had strained their network. The rep informed me that my complaint about texting had been a major issue for 2 months and that they were working on resolving that issue and hoped to have it fixed in May.

I don't think they should have been advertising unlimited text and pushing unlimited text when they knew it wasn't working properly for 2 months prior to my phone purchase. I was then told that the issue with long distance call dropping was an issue they'd began to note in "certain areas" and how sorry they are. I was told that it started as a small problem but that the problem seems to be expanding in "certain areas".

The rep then walked me through various setting resets before sending me a text, which took 6 minutes to arrive to me (only text I ever received in under 40 minutes), he then said my phone was fixed and that they hoped to improve their text service. He said that they had people working on that and I should see improvement. in May.

After failing to receive text messages for the following 2 or 3 days, I had 3 friends text me test text, 2 of the text never arrived and the 3rd took 1 hour and 14 minutes to appear in my inbox. I called customer care again and was walked through another series of resets and once again told how very sorry they are and that they understand there is a problem and they know that it is frustrating..etc..

May arrived and texting was still not working in anything close to the expected fashion so I called customer care again to request a refund of the unused portion of my unlimited payment and was told they have a no refunds policy and how sorry they are that I am not happy with my service, they also always make sure to tell me the quick keypresses to use to Reboost my phone, which is very annoying when you are attempting to explain that your phone does not work for what you purchased it for. This time I asked to speak to a supervisor and was evidently transfered not to a supervisor but to another rep who listened to me for awhile and then told me she was not a supervisor. I was told there was no supervisor available,. I asked for the phone number for a supervisor and was told I could leave a message at the Boost website. I said I would stay on the line or call Customer Care back over and over until one could be located, suddenly there was a supervisor available. After explaining the issues to the supervisor I was told again how very sorry they were and that, yes there are text messaging issues and they are working to resolve them. Her excuse for the issues is that Boost had NO idea how popular their unlimited plan would be and that all of the new unlimited users are the reason there are issues. I was told I can not have any portion of my $50 refunded. They have a strict NO refund policy but I was "given" a $15 credit, which really only served to infuriated me. Great I have $15 to use on a phone that I can't use for phone calls or text. Wonderful, great customer care there! At this point all I want to do is to return my phone and get a refund. I don't want to use the phone, I DO NOT want to be a Boost customer.

I attempted to return the phone to Radio Shack and was told I can exchange it for a new same model phone. I generally spend several hundred dollars a year at my local Radio Shack, I will no longer be shopping there. Boost Mobile is still advertising their "wonderful" unlimited plan and signing up more people, so I imagine the problems will get worse and not better. I feel duped and ripped off by both Boost Mobile and by Radio Shack.

Last evening I tried (one last attempt) to use the phone for a long distance call, 10 minute conversation and 3 times I was dropped. I then had 2 friends send me text, neither of which has arrived after 15 hours. I sent myself a text and it arrived after 42 minutes. Today is May 16th and text and the long distance issues have obvioulsy not been resolved.

I would strongly suggest that at this time no one sign up for Boost Mobile Unlimited if you want, need or expect to use your phone for phone calls and/or text messaging.

I don't think my expectations were too high. I wasn't interested in bells and whistles, just wanted a cell phone on which I can make phone calls and send and receive text messages. Text messaging is supposed to be a quick form of communication. A cell service on which text never arrive or take longer than a few minutes to arrive is of no use to me at my job or at home. My initial $50 of unlimited service runs out on May 2oth. I will not be Reboosting.

I have purchased a new Virgin Mobile pay as you go phone. Virgin Mobile is the cell carrier I'd used for 2 years before switching to Boost and never had issues with phone calls or text messaging except for a delayed text on the day that Obama was inaugurated which was understandable. I hope that Virgin Mobiles new unlimited plan won't degrade their up to this point very solid and excellent service.

I wish my Boost Motorola i335 had a flashlight feature because at least then I'd have something minimally useful for my over $100 expenditure.

>>> Try using Nextel iden phones (most are very cheap at ebay) instead of Boost mobile phone! <<<

Well i'm not a boost mobile, customer, but i'm a boost mobile reb. well in my opinion, boost mobile is a good company, but there are some probles with the network or phone that can be fix very easy, for example if the accout was interrupted your wakie will or might not work, all you need to due is wait 20.00 mins turn it off and on. due not insert a nextell sim on a boost your going to get enter special code now. that code does not exsist you need to wait until the phone says enter special code now and turn it of for 20 mins. (with a boost sim).

Had phone for four days now. Text and web not working. Calls go thru sometimes and sometimes they dont. Called customer service, lady was friendly enough, had me shut phone off and she reset it. Web then worked fine but still not able to receive texts.
Used to have a Tracphone, always received texts right away and never had a call not to go through. Only reason why I switched was because the minutes were expensive (60 for $19.99). At this point however, I am thinking about switching back. Boost service is very disappointing. Thought I was getting such a deal by only paying $50 unlimited use, but what's the point if your texts nor your calls go through!

YOU ARE NOT SAFE WITH BOOST.
After requesting my number be changed the representative was "nice enough" to call me for a date. YUCK!!!

Bad customer service and coverage

Was a 4+ year steady Boost customer. Had to end it!
The past 7 months of service has been VERY,VERY poor. Between poor service and terrible customer support, it was no longer worth the cost. ( Tucson, AZ)
Dropped calls were happening on a regular basis. Full signal strength ( signal bars) on screen and repeated "NO SERVICE" on screen. Dial calls and get messages that my call is unable to be completed. Digital audio distortion on phone calls on a regular basis. Voicemail message indications suddenly occur with never a ringing of the phone.
Distorted voicemail messages. And other issues.
Calls to Boost customer support were more often than NOT an ENJOYABLE experience.. The "techs" were usually HARD to understand (accents) and usually reading a script..Only had 1 really positive experience with an understanding lady. The common and only answer I would get would be the favorite phrase "Your phone/handset needs an update..." Follow there directions and same issues. Ask for a manager, put on hold...and get "accidentally hung up" on. Promise "we will call you back" NEVER. Everytime I called in they would claim this is the first time I ever called in about this issue. Never seemed to keep records of previous calls ( or just lying). When I upgraded to the i776 handset, It took 3 tries before I got one that worked!! Great quality control. ( 1-No display, 1-would not dial out at all and 1- would not read sim card) Had a customer service rep tell me that I would be better off getting the new $299.00 i9 phone, yeah right. NOT a chance to get get burned again! I never felt that they, Boost customer support were really concerned. I had an issue with a ReBoost card and was treated poorly. After 2 more calls I was offered a whopping $5.00 credit over a lost $20.00 in there system. I had enough after 4 years, it seems they are losing there way.. I found another carrier..Bye bye Boost it was good when worked..I need reliability and GOOD customer support..Something that has GONE MISSING!!

This is to the idiot that would not give his number. Asking the number is not an invasion of privacy. In fact although you speak of company policy no one has to give any information to a Cr,( boost's term for their call center people.) Giving your phone number gives access to the first level information associated with your SIM (subscriber identification module) and to the IMEI( international mobile equipment identifier) initially to see if there are any disconnections, or god forbid you bought a used blackberry, or other phone which has better features from nextel, but are incompatible or just plain won't work because they are stolen and dead because they are block by nextel to keep in legal agreement with their insurance servicer or even worse stolen from a government agency sold to a dishonest dealer for seriously over priced resale. Secondly the real technicians for boost are actually employees of Sprint who get more money making sure that everything for sprint works better. Also with access to your account (found with your phone number) they have a chance to reset remotely all the things you have programmed in your phone such as call filters because your drug dealing friend who gave you the phone didn't want boost accessing your GPS which they can't anyway. and still doesn't keep the cops from locating where you are but only with in 20 feet. So yeah keep your privacy and your phone number, and get no service. That will show all of the offshore non native English speakers happy, while you get no service and have to keep paying money and time to figure out what is up. That with out a doubt shows that you are light years more savvy than those poor dumb slubs that get paid 3/day in the Philippines to try to help you, while Boost makes millions on you and funnels the money out of the country. Bravo, intelligentsia at work, you are so much more tech savvy than they are.

I cant download a ringtone that will work for anything! it keeps saying unsupported.

cannot get payment by telephone to work

I love my boost unlimited! I bought a $30 Nextel Blackberry 7510 on Ebay and slipped in a SIM chip from a $30 cheap boost phone. I get unlimited mobile web with the unlimited plan. Blackberry messaging doesn't work but I get to Gmail, facebook and myspace on the mobile web just fine! Its an awesome workaround!

I Live in Tacoma, WA. The service here is great! I love Boost Mobile. All the people who ever had a bad experience with Boost Mobile are Gay. You need to be put into a different dimension. You do not need to be on planet earth. Boost Mobile is and always will be the best. Maybe it's your brain that has a problem getting a connection, have you ever thought of that, or do you ever think at all?

had the phone now for a few months, the pricing is good but the coverage sucks and i never get text messages correctly or their out of order. if you could get good coverage then great go for it. also for the price i paid for the phone i would have thought its features would be better but they are unimpressive

Before you make your decision to be with boost mobile there are a few things you should know.
1. The service can be unreliable at times. I have had boost for 5 months now and out of those 5 months there were about 4 days I was not able to use the phone or internet due to the server being down. If I was not only paying $50 a month for unlimited calls texts and internet as well as the DC i would be upset but it is such a great deal i can live with a day once a month without service.
2. The Text messaging is unpredictable. I would have to say the texts come in and go out like they are supose to 70% of the time. But the other 30% you might get a text someone sent you 2 days later.. Or you might get the same text 4 times in a row. And you also have to download some texts others pop up right away. I use texting alot so this can get annoying but again for $50 a month I cant be too picky. If it bothered me that much I can go pay $120 a month and get flawless texting and phone service with another company.
3. The phones boost offers are crap. I know it and everyone who has boost knows it. But nextel phones are a little bit better. So what i have done to get the most for my money is I have purchased a Nextel Blackberry. I then realized only the phone and DC worked becasue you need a BB data plan to use blackberry internet and so forth. But wat i did was downloaded opera mini(a web browser) that worked with Boost internet and it suprisingly worked great. With my stupid boost phone the internet took so long it wasnt even worth going on. Now im checking my emails going on facebook playing poker all from my blackberry.
4.ALL IN ALL again i am paying $50 a month but i am making the most out of it. I am very satisfied with everything from boost.

Get a nextel blackberry and download software and ur good to go with the $50 unlimited plan... Best $50 I ever spent

Switched & ported my number from Nextel to Boost to save money, very bad move. It is supposedly the same but it isn't. I can't make calls out on the boost network during high network traffic, it keeps telling me I dialed wrong code or call can not be completed at this time. Overall reception is good in NYC with full bars and I couldn't make any calls on a friday night for 4 hours and it just ruined my TGIF. Never had a problem with nextel network being busy or telling my I entered wrong number. Nextel/sprint has a higher priority then boost service on network, luckily they let me switch back to nextel and get my old plan. If you are using nextel/sprint and plan on switching to boost to save money or get more value, you will wish you didn't.

well the plan is great cant beat it. service people often complane that i dont answer their calls. text messaging sometimes people dont receive my text messages. Ang people text me and sometimes it takes a verry long time to download a text message sometimes i receive them the next day

it sounds like a great deal for 50 a month but the service is terrible. the reception isn't so great and i get text messages like two or three days later sometimes. Every time i pay online they either charge me twice or screw the payment up. when you have an issue with getting charged twice they make you wait an hour on the phone and bounce to 50 different agents.

Got boost on 4-15-09. It sux! Most of the time i can't make or receive calls. When the call does go thru, reception is lousy. Customer service sux, no speaka de englese. Text messaging is a joke. They refund the phone, but u lose ur 50 bucks. The local news channel is doing a product review of the phone service due 2 a lot of complaints. Boost is a rip off!

My boyfriend bought me the i776 for my birthday...I had been complaining about the hight cost of verizon I was paying 130 a month...so I decided to try Boost I love the monthly fee of $50 and the unlimited usage. I hate the text service I dont receive my txt rite away and my friend complain of receiving my txt multiple times also the area coverage is not that great I found myself in Ukiah with no service for 3 days (Bummer). Waiting time for a customer service rep hasn't been that bad for me they have been very helpful and polite.

this comment is for Medina(sorry i dont know your last name) in technical support based out of the california call center. I have had a problem with my cell phone from the day i got it on 4/11/09. the problem was that i could not receive incoming phone calls. i called customer service at least 5 times to try to have the problem corrected to no avail. On 4/21/09 I called customer service again because my phone problem was still not fixed. i spoke to Medina who had my problem solved simply by changing my phone number. She was most helpful and courteous and polite and efficient. I just wanted somehow for it to be acknowledged that i feel she is an exceptional employee and deserves a RAISE!!! Thanks Medina for all your help and finally fixing my problem!!

I thought going to Boost was a smart thing. I got the $50 plan and the cheap phone. I really needed a phone for school and work calls and I couldn't afford my T-Mobile phone anymore but I hate boost and would go back to T-Mobile in a heart beat. I get so many drop calls in my house or just walking downtown in Chicago and if I'm ever at my Boyfriend's house I get no signal or a leak one on it. To make a call I have to turn it off and on too many times to try to pick up a signal. I talked my boyfriend to go with Boost and not Cricket (BIG Mistake) and I can't hear him if he is home. I only get every other word or it go out and cames back when we do the can you hear me now thing for about a minute. texting wasn't a problem till about a week ago when at 3am i just started to get text messages that were from 3 days ago and one message got stuck in a loop in my phone or on the network for hours. I would delete it and it would come back. I was ready to throw the phone out the window in the rain and go to Cricket right then and there.
As Soon As I get the money I will be going to Cricket Wireless or Back to a contract with T-Mobile.
There is a reason that I stayed away from Sprint/Nextel/Boost.
Sucky service and phones.

I really like boost,but,they need better customer service. Also the phone service isnt so great all the time.We're at home with full towers,and some times we can't place or recieve calls.then when we are able it will diconect after a few minutes.Doesnt happen all the time but is VERY upsetting when it does.

Well, I am really disappointed. I have only had my i335 for a few hours (4 hours), but I have not been able to receive even one text message so far. I have had several friends send me text messages - none have gone through. If you are considering going with the $50 unlimited plan - understand that the text messaging is terrible. I have just read several other reviews that say the same thing. I wish I had read them prior to setting up service with Boost Mobile.

Boost sucks. I am doing to 50 unlimited pland and it is bad, takes people calling me 5 times to get a call. Called for help and nothing worked transfered 6 times and no one made notes so i had to say over and over what prob was. Bad Bad if it sound to good to be true it is waist if money.

Excellent reception, calls lasting more than 4 hours at times with no drops. Could have some better models of phones, but regardless it's service surpasses that of others, despite the quality or intelligence of it's users.

Boost is the best.i have now for over 2 weeks.i have not drop calls,voicemail works fine,i cant complain.i close my account with t mobile and come to boost becouse i had enough to pay a lot of fees.i use mi phone for business,so i talk a lot.i advice everybody to switch to boost.u will not regret.customers service is ok.signal is ok.im happy i moved from tmobile.

bought my boost a month ago from today. First off, lag on text is terrible! I wont receive text for hours after they are sent a lot of time during the middle of the night. the best time to send text is before 12pm. I called and boost told me i was on "minimum text" yea cause it was useless trying to send one. They did UP that to "full message level" , but it isn't a real difference.The battery on my phone sucks, but i can live with that. I try to not kill the battery by charging it too long. Customer service is very difficult to get in touch with. The automated phone service is long. Lastly they charged my account twice- after i called and asked if i had paid once and they told me no- and account was bounced. They will not my over draft fee. *Le sigh* . talking with bank tomorrow. The texting problem is my only real irritation right now.

So far so good I received excellent coverage on my drive between spokane and tri-cities texts however are a problem I think the network needs a little work but other than that im happy so far, virgin mobile has lost my 4 years of loyalty thats for sure..

I've used Cricket, Pocket, Verizon, and Boost prepaid services before, so I'm not new to the prepaid market. Your $50 a month does not pay for the provision of great 1800- customer service so get over it! If you have any experience with prepaid at all, you'll quickly learn to adapt to the lack of good customer service and use the store if they have one.
That said, my recent venture with Boost services has been disappointing to say the least. I thought that with the backing of a major national service (Sprint/Nextel) that I could expect good service and continuity. The problems started when it would not allow me to port my number. Not a biggy. Next, the service area is not as advertised. Inside my apartment the signal is week and often has NO service. Since this is where I place the majority of my calls I am at loss, since I just spent $90 total for a phone and service that I can't use. As for living in or near a major city I do (Indy), so again, I'm baffled. Next the text messaging is SCANT. I've seen other reviews that confirm the problems with text, and again I am disappointed, as this is a service backed by Sprint (shouldn't these kinks have been worked out years ago?). Supposedly the text messaging is transmitted through the web, so I'm not sure if that's the major problem or what. There have been times I don't receive text messages at all (from major carriers such as Verizon) or the text messages take a few hours to reach me. In conclusion, I'm greatly dissapointed! Recommend interested parties ask friends who use Boost to let them try the phone in their own home to verify if they have service. Unfortunately for me I didn't know anyone with a Boost phone, and now all I have is a $90 paperweight.

unlimited prepaid - best prepaid ever. i get no dropped calls, occasionaly my text do get delayed- but I can talk 5000 minutes a month. From reading the other comments, i think a lot of these people have no clue what they are talking about, I get instant customer service, calls go right through, NATIONWIDE coverage ( a couple of areas are so-so) and I am happy to have a few flaws, when my old 500 minute plan from Verizon was $80 a month, with NO FEATURES and tons of areas I had to roam. BOOST IS GREAT FOR ME!

24/F/CA

Bought the Motorola i776 at Radio Shack for $99.99 on March 27th 2009. Also prepaid my first month. I got the unlimited everything plan. For $50.00 a month.

The phone it's self is kinda ugly. It has no alarm clock, or calculator like most phones do. It is small and hard to use. This phone is WAY overpriced!

Texting- was perfectly fine at first, but now it's taking hours, even days to receive texts. It's not a very easy phone to text with either, everything's so small I end up pushing the wrong buttons like every text.
It does store a lot of messages though.

Calls seem to be ok, I hate that you have to put in an area code everytime you need to call someone. No dropped calls or anything like that though.

The only thing I really like is the chirping. Since I can't text, I can at least chirp my husband when I need to.

There is the Boost Loop that's supposed to tell you where your other boost looped friends are, except is is almost always wrong. It will say my husband's on the other side of town, when in fact he's sitting right next to me. So that feature is pointless.

It also the the internet. I tried using it and well...it was hard to use, and I'll probably never try to use it again.

I also was NEVER told about the roaming charges.

So to sum it up: This phone/boost mobile sucks.

I hope they do something quick about this texting issue, or I'll throw this phone in the street lol.

Ok I have read all the reviews in here and I have to admit I haven't had my phone for a very long time however for the most part I am satisfied I had Sprint unlimited plan $99.00 a month and after tax's and fee's it ended up to around $140 a month. I had Sprint for a year and when i seen the advertising for Boost I was a little excited and thought of all the money I would save @ $50.00 so I decided to try Boost I mean I would spend $140.00 anyway for 1 month of sprint unlimited service so the worst that would happen is I would have 1 month of bad service the best that could happen was I would save 90 dollars. Heres my whole view on Boost... DO IT NOW I have had not one problem and CS was ok Pensacola FL

i love my service for 50.00 dollars a month i dont care if there are a few quirks what the hell people you get unlimited service for 50.00 dollars duh it's a no brainer BOOST I LOVE YOU

I had to pay 50.00 to activate the phone only to find out it didn't work in my area. Every call I made was dropped after a minute or two. Tech support told me that I would have to use my phone outside as the solution. Even outside the calls were dropped, not that using the phone outside was a solution. After a few hours of trying to get the service to work I gave up and asked for a refund on the phones and activation fee. Was told by CS that they wouldn't refund the AF or take back the phons (200.00). Did manage to get a return authorization out of them and am sending the phones back so they should be refunding my credit card. However, still a no go on the activation fee. Finally the Customer Service supervisor hung up on me though I was VERY nice and respectful in my request for a refund. I am putting a dispute in with my credit card company for the AF which the credit card company says there should be no problem obtaining regardless of Boost's "no-refund policy". Credit card company says that if they don't deliver the service promised then they have to refund. I hope it goes through. Altogether I spent about 4 hours on the phone with Boost CS. I don't recommend this service because if you have a problem it most likely won't be resolved since their tech and CS people are pretty unknowledgeable and many of them get testy very easily. I ported back my number to Verizon and as a contrast they were extremely knowledgeable, polite and VERY helpful. To me its worth paying the extra money because of reliability and good customer service. Anybody who needs real phone service should not consider Boost.

i had an unlimited plan with sprint (the $99 one) and my first month's bill came out to $250 for some reason.
cust. service said they'd just apply the excess charges as credit for the next month so i figured i wouldn't have to pay anything.
the next month i received yet another bill for $250. why? idk, apparently neither did they.
i switched, obviously, boost has been amazing, awesome coverage & uber cheap (the unlimited $50).
i was even able to speak to a friend in el salvador! now i'm not claiming boost has unlimited international but hey, it happened!
my only complaint would be the phone selection, though it's gotten WAY better than that initial chunky brick-looking phone they used to sell.

i admit i have been unfaithful & decided to test out virgin.
ah, how mistaken i waaas!
virgin has been by far the worst decision ever! overcharging & surprise fees on a crappy cell.

oh, boost, how i have wronged you...
but they always take me back!

Hopefully, readers understand that the comments here span quite a long period of time and many complaints are now long outdated. The older phones do incur undue activation charges. However, I have had my service now for 3 months. I have the $50/mo plan where I get everything for one price. My phone works great as do all of the optional features. It is one of the Motorola Iden phones. I live in mid-Michigan north of Grand Rapids. I get super connections. I used my phone driving down I-57/I-55 to Gulfport, Missisippi, and the phone worked great the entire time except for 20-30 miles in northern MS and a bare spot on the Illinois/Missouri border. I also have cellular service through Sprint. The Boost works as well as Sprint, but I get a whole lot more for my money...even though they are related. Go figure. I have my monthly service automatically deducted using my debit card. Best $50/month I've ever spent so far. No complaints, absolutely great service!

Boost Mobile is horrible. If you are considering a choice....go with the other guy. They claim no hidden fees, but they reserve the right to charge add'l fees. I was promised $50/mo including all taxes and fees. But then the state tax hit. I should have stayed with MetroPCS, at least they were honest about the billing amount. Also, another terrible lie: They use the Sprint-Nextel network. This couldn't be further from the truth. They use the "Nextel" only network. Nothing to do with Sprint. Different technologies and Nextel's technology is the worst in the wireless industry. I can't even get a call inside a building. I have to go to a window.

Seriously people. Read the reviews. Hopefully you didn't read these AFTER discovering you've been screwed. I bought the $100 phone, TRIED to activate the 50$ unlimited plan only to find out that I have to pay that AND 45 for an activation fee or some BS. I dunno what to say other than this POS is going back to Target tomorrow and Boost will be hearing from my Bank about a fraudulent charge soon.

I'll be honest before I got Boost I had what is now T-Mobile back when it was still Suncom. Before that I had Alltel, Nextel, Cingular and so on and so forth. When I had the Suncom/T-Mobile all I could think was 'I want my Nextel back". Unfortunately that whole credit chk and deposit alwasys stopped me. But then a miracle happened, a girl I worked with had an extra Boost phone she didn't want and gave it to me. Well I had already said I would never do prepaid again after my horrifying Suncom fiasco but I figured I don't have to by a phone so I'll try it out. Well I started doing the Pay-as-you-go and it was ok but I needed more minutes for less money. So I called customer service and a very helpful rep told me about the premium plans. I went with the $60 plan b/c it has the unl'd nights and weekends starting at 7pm. The only problem that I had was when I missed a Re-Boost date I couldn't accept terms and conditions from my phone b/c I couldn't log in. So I would have to have customer service do it for me. Needless to say the last time I had this problem(if your having the same problem this will fix it everytime) the rep decided to chg my cct PIN to the defaul 0000 and then back to the one I chose. Just like that problem solved. Well now i have the unl'd plan and just as I was always happy and satisfied with the $60 plan I'm ust as happy and satisfied with the unl'd plan. So to the haters of Boost why don't you try checking to see if your issues are caused by a PUD(person using device)

Boost Mobile has been great. I've had them for about a year. I also currently have Verizon Prepaid and I spend way to much on it. I have the unlimited on both. Everytime I use the Verizon Phone it's $3.99. That doesn't even include text or web. That's crazy. Boost is a great deal, great service and great coverage. As someone who has had every prepaid phone in the world, I would highly recommend them to anyone.

my phone let me do every thing with the boost mobile with no hidin fees so i am very happy with that so i can text my friends for free on the yahoo instant message

my boost sucks i cant get out on it anywhere the phone or the 2 way it dont matter how many bars i have my phone dont work

boost mobile is just another fraudulent company in an ever-growing list of fraudulent cell phone companies. yes i have a boost phone that was reboosted three weeks ago. my balance was a little over $29.80 and i had 80 days of which to reboost. I made two calls one-week apart each one roughly five minutes in total length, then on the third week a road emergency arose. so i reached for my faithfull phone to dial a local garage for some toll-truck service and got a rude awakening. the voice coming from my boost phone said this, (your balance is now zero with zero minutes you need to reboost for continued service) go-ahead argue,bitch and see how far you get with that fabulous customer service that is most definitely "nonexistent" OK, so i'm unlucky with cell phones especially the prepaid type. boost got me for $29.80 this time and $15.40 last time. damn right it is the last time now baby. i'm so angry that i will take great pleasure in smashing this damn thing flat with a 35 pound sledgehammer. after that, i never want to hear the name boost mobile ever again in this lifetime...

LET ME TELL YOU I HAD SEVERAL PROBLEMS WITH BOOST. THE BIGGEST PROBLEM WAS TRYING TO FIND A QUALIFIED CONTACT TO QUERY CONCERNING MY PROBLEMS. I MUST SAY THAT THE CALL CENTER REPS DID NOT SOUND PROFESSIONAL, AND AFTER QUERYING SEVERAL OF THEM, THE REPS PROVED THAT FACT. I WOULD ASK THEM A QUESTION AND WAIT FOR THEIR RESPONSE. THERE RESPONSE TO EVERY QUESTION WAS , " I NEED YOUR PHONE NUMBER." WELL I DON'T WANT TO BE YOUR FRIEND I JUST WANT INFORMATION. I WOULD ASK THEM IF THEY HAD ANY KNOWLEDGE OF THE SUBJECT AND THEY WOULD FINALLY SAY NO. I ASKED THEM TO TRANSFER THE CALL TO A CONTACT THAT COULD BETTER ASSIST ME. THEY WOULD ASK FOR THE PHONE NUMBER AGAIN. WHEN I WOULD CALL AND ASK FOR A CONTACT THAT HAS ASSISTED ME IN THE PAST, THEY WOULD ASK FOR THE PHONE NUMBER STATING THAT THEY HAVE TO GO INTO THE ACCOUNT. GEE WHY ARE YOU GOING INTO THE ACCOUNT IF YOU CAN'T PROVIDE ANY ASSISTANCE? I REALLY THOUGHT THAT THE SOFTWARE ON MY PHONE WAS OUTDATED. I COULD NOT FIND ANYONE TO SPEAK TO CONCERNIG THIS MATTER. I HAD EMERGENCY CALLS GOING TO THE WRONG AGENCY. MY GPS WOULD NOT REFRESH, AND I GOT NO NOTIFICATION OF VOICE MAIL MESSAGES. I WILL ALWAYS QUALIFY AND ASK FOR THE CONTACT THAT HAS THE MOST KNOWLEDGE IN TE AREA. HERE THE BOTTOM LINE : YOU HAVE A RIGHT TO PRIVACY. IF YOU FEEL THAT THIS IS NOT THE PERSON TO BEST ASSSIT YOU, THEN YOU DON'T HAVE TO GIVE THEM ACCESS TO YOUR ACCOUNT. THEY CAN NOT DENY YOU SERVICE BECAUSE YOU EXERCISE AN OPTION GIVEN TO YOU BY THE PRIVACY ACT. YOU NEVER HAVE TO GIVE A UNQUALIFIED CONTACT ACCESS TO YOUR ACCOUNT JUST BECAUSE I'S THE COMPANY'S POLICY. IN CLOSING I MUST SAY THAT IT WAS LIKE SPEAKING WITH THIRD GRADERS WHEN DEALING WITH THE OUTSOURCE CALL CENTER REPS FOR BOOST. ONE YOUNG LADY NAMED KIM GREETED ME BY SAYING, "WHAD UP!!" SO IF YOU HAVE A BRAIN AND YOU ARE CURRENTLY DEALING WITH A BOOST MOBILE PHONE REP, THEN PLEASE TAKE TIME TO TAKE AN ASPRIN. HEADACHE TO FOLLOW.. MY GOD THEY SAY METRO PCS IS WORST, BUT THAT WILL TAKE SOME DOING!!

Alright, I gave in a tried boost. I could boost a car faster than this phone takes to work. I returned phone. Let me share this with ye all. I USE to have nextel while nextel owened it soley. I had 27 phones replaced in a two year time. Talked 4000-5000 mins a month and all I can say is 1000 mins a month were redials and hang ups. That IDEN network for cell service just flat out stinks. The two way service was pretty good. Sad thing is cell phone would not make a call but the two way would work. IDEN is outdated. And I know for a fact that I was told the network cant handle the extra traffic. So, boost on you booster !

I too am glad I read the reviews before decided to switch from Cricket. I agree Cricket sucks, but it seems they aren't the only company who does.
Guess I'll have to research a little longer before making a decision about cell phone service.
It's no wonder our country outsources.
There is no such thing as Customer Service anymore!

My contract ended with T-Mobile last November so I began searching for another provider that would give me all the things I want for very little to spend. I walked into Radioshack to talk to someone about Sprint plans since a brand new Instict was given to me. On one of the stands I walked by when entering the store had a little sign on top of it with these phone packages hanging off of it. I had never heard of Boost Mobile until then. While the store clerk kept pushing a Sprint plan, I was curious about the Boost plan. I went home, researched online and decided to jump in with both feet. I was delighted to cancel my t-mobile plan cuz I was disgusted to no end with their customer service. So...I've gone from a post paid account to a prepaid phone service. It's a relief to know I won't be paying more than $50 a month for service for EVERYTHING. I had a $70 plan with T-mobile just for phone service, that for whatever reason ended up being $99 every month after all of the taxes and fees were included.
Now...I have had a few problems with the whole text messaging thing. The phone and walkie talkie work seamlessly, my call waiting works fine if you adjust the default settings (default is no). Also a setting in there for delay of message notifications. Don't know why it's there but I set that for no. Customer Service (by phone) indicated a nationwide issue on the text messaging, but customer service (via email) indicated that it can take up to 5 days upon activation to propogate the text messaging and web access services to the phone. So...it's been 2 weeks, and it is getting better. Still not perfect, but improving. It could also be the phone itself (that's what I think it is) cuz I bought the cheapest phone for 29.99 - didn't want to spend mega bucks if the service sucked. Needless to say, I'm happy overall and will be getting a better quality phone within the next few weeks. My significant other was so impressed with it, he went and bought one too - a better phone and NO problems with any of his services. This unlimited plan is the BEST-PRICED plan of ALL providers - bar none. By the way, I sold the Instict to a friend of mine who has Sprint. She pays over $300 a month for 2 phones on the plan. What a waste for few bells and whistles...

I bought this phone about 3 weeks ago and switched my phone number. My friends complain they get an error message at times when they call me. Also, my texts frequently have long delays(both sending and receiving). I called customer service about it and after about 15 minutes got an operator(not bad). He asked for info off of my phone and sim card. I'll update as to whether this solves the problem.

I've had my i776 boost mobile for a month and say, "not bad." I have had to call customer service over my ringtones not downloading, and had to wait 4 days after I purchased my phone before the tones would download, so I was a bit disappointed. Customer service was very pleasant and to my surprise, they spoke clear English. I have the 50 unlmtd plan and I have no complaints on that. No surprises, no worries. I have no problems with texting. No problems with call waiting. I frown on the camera feature as it isn't the greatest, but I'm not one to take a bunch of pics anyway. The speaker feature cuts in/out so I don't use that much. There is no voicemail indicator so I never know when I have a voice mail. I do occassionally get dropped calls, and I don't know why, but it is far and few in between. I would recommend Boost Mobile for those who want it all at the cheapest price possible.

I have used countless providers in the past, and I believe BOOST is second only to Verizon perhaps. No dead spots, call waiting is great- $50/mo unlimited is great, and international call rates are the best around. So far my texts seem to go through just fine, so I have no clue what others are complaining about with the texting.
It's hard to take advantage of free ringtones since BOOST blocks them, that's annoying and sure there could be cooler phones but for $50/mo you don't have to worry about those surprise hundreds of dollar phonebills.
If you make international calls at all, get Boost. If you talk or text a lot, get Boost.
Sometimes when I make calls they don't connect properly or something, both me and the other person only hear silence so I hang up and retry a few secs later no biggie. It doesn't happen often, and if that's the worst issue count me in. Customer service is great, IF you can handle waiting quite awhile to get through- but with Boost, I find no need to call customer service unlike when I had other providers so I'm happy myself. I'll update if I change my mind but I highly recommend!

The Service Of This Is Good And All But The Freaken Money! Man! If Yew Do Like To Text A Lot Like Me Then Yew Shuld Get Another Company Or Something Man Come On Its The MOst Expensive Thing In Textin!!! 10CEnts Sent And Recieved!? Damn Make It 5 Cents Or 2 Cents That Why I Knoe Many People That Hate BoosT And Make Skinnier And Smaller Phones Too With Touch Screen! And/Or KeyBord Now That Will Be Great And I Will Be Satisfied!...Til Then I Aint...

I have had problems with dropped calls and late texts. sometimes i find that when i take the battery out the phone will work but i shouldn't have to do that. right now i have the i776. I recently bought the W385. If this does not improve with the new phone I will sell both and switch back to at&t.

Worst service ever. Texts arrive sometimes days after they've been sent, the network is often down, the customer care team haven't a clue what they're talking about. Terrible. Save your money and just buy a couple of tin cans joined together with a piece of string - it'll give you a far more efficient service than this crap.

I love my boost unlimited talk plan. true i do not get text messages from other people that have att or another carrier. i always get text from people onthe sprint network.. but i didnt get the phone to text. i use my phone non stop 8 hours a day so this plan worked perfect for me. i have call waiting the boost plan added that as of feb 18th of this year. for the people complaining all i can really say is you get what you pay for..the network that this phone is on is a slower old network..so what do you expect. do your homework first before just jumping into anything. i loved my VM

My only real complaint is that there is a serious time lapse in my textingt. sometimes people will receive them instantly. other times it takes hours or days. I hope its just the network but whatever

LOVE IT THE BOOST UNLIMITED PLAN CANT BE BEAT.AFTER TAXES WAS PAYING 135 FOR UNLIMITED TALK AND TEXT WITH ATT 54 AFTER TAXES FOR BOOST. SURE THE PHONES ARENT THE BEST BUT SAVING 80 A MONTH IS WORTH THE TRADE OFF

had the phone for 10 days still can't receive a text message, i called customer service 20 times , they tell me wait 96 hours or so. most unprofessional company i've ever seen

Pure and simple, Boost is just overloaded and underprepared. I switched to a T-Mobile flex pay. Yeah, not as much bling for the change but calls and texts go through.

DONT WASTE YOUR MONEY NOR TIME: Boost Mobile may be cheap but their network is non-dependable, service is down majority of the time, text & data (web) does not work 50% of the time, contacting Customer Service takes literally days, and if reached they don't care your phone doesnt work.

wish i could give boost a 0. i stay in chi city and cant make a call just keep getting a busy signal. i have filed complaints with them about customer service or lack of. they cant turn off those stupid walkie talkies and am charged for its use even though i never reply to chirp had # changed to fix problem still received more chirps,# changed again so far no problem. boost is cheap but is it worth it?

Die boost mobile die/ absolute worst waste of 50 dollers, I should have bought w**d instead. drops calls constantly. bad bad bad.. don't do it

$50 unlimited everything, great plan! The only issue i have is the old nextel phone i had sitting in my closet is garbage. If you text, go online, and call a lot, this is the plan for you! I get service everywhere i go except some basements. I prepaid for 4 more months of service!

I have had a Boost Mobile phone for almost 5 years I make about 20 calls a month, and 12 or so texts. I have only had 1 no service spot in all that time, and I've made calls from northern New Hampshire, to New Jersey. I live in Massachusetts. the Phones that they offer are of good quality and customer service has always been great to me. the only problem I have is the limited selection of phones to choose from. They need more flip phones at a cheaper price.

I've had Boost's Unlimited $50 plan for about a week now, with no reason to complain, so far--no dropped calls, Call Waiting works great, so does Voice Mail, the phone is fine, and I haven't had a single reason to call Customer Service yet.
Oh yeah, and of course 411 is not a free service--folks, it says it right there, where it promises you free minutes, texts, etc.
What amazes me here, though, are all those one-star reviews that say something like "Oh, I see all these negative reviews, therefore Boost must really suck. I am not going near them, so you suck, Boost!"
Good thinking, guys! And I thought that Americans were a nation of consumers...apparently, even making an educated consumer's decision is too strenuous mentally for some people. Here's a thought--make your own opinions based on your personal experience, and then post them here, eh?

I was considering Boost Mobile for my unlimited plan needs. Now, after hearing everything people have said I have chosen to stay with my current over prices ATT plan..

I am so angry at Boost Mobile. I wanted to sign up with their unlimited plan. I called, to verify their first month is free, and asked if I could go to their store and select any of their phones, and if they would all work on that plan. After waiting on hold for about twenty minutes, I finally reached a rep, who said, yes, any phone would work, and I would get my first month free. I drove to the next town, and bought one of their less expensive phones. When I got home, I called to activate, and they told me the phone I got would NOT work, and that I would have to get one of the $100+ dollar phones for that plan. Of course, they kept pressuring me to pay the $50 for the first month (for a lesser plan), with my credit card... the month I was told I would receive free with the unlimited plan.

This company tries to sucker people in, and then convince them to spend more and more. I will never do business with them!

NEVER EVER EVER BUY BOOST!!! I call 411 I get another happy boost customer, he doesn't have a phone book, he tells me "yea these things happen" I called boost, yep I was charged $1.29, (they did a credit my account). I try for voice mail, after two days I think I am actually going to be able to get my messages, nope same thing as 411 another not so happy boost customer. I'am at my desk green bars no bars dropped calls are the norm, customer service tells me to call them when this happens, OK , 20 minutes on hold several times a day? Didn't know I worked for boost. Another great answer, dropped call? Must be the other persons phone. They tried to fix my phone yesterday, didn't work but I had to reset the phone, now I'am too frustrated to figure out how to reset it.Yea I'am a guy and I won't ask for help and I'am over 50, bad combination for this type of thing. Never again. This is the best part, I live and work in Palo Alto CA. Boost thinks its might just be the area. Can we say Google, Yahoo, Facebook Sun micro, HP and Stanford, sorry were out of the loop. Wait! Stanford is always conducting studies, I know how to create brain damage!! buy boost. I knew if I thought about this long enough I could find something good to say.

I got the motorola i776 and activated it. Everything works but the text messages. I have never recieved a text message and have been talking to cus service for 5 days. Boost suck, where u at my @$$

Update 02/25/09: This the end. I am leaving Boost Mobile for another prepaid service. Text messages and calls do not go through and Customer Care and Technical Support are not responsive. They continue to sign up new customers despite the iDEN network being overwhelmed. After work, I will be porting my number to a different carrier. T-Mobile has prepaid plans that are not as competitively priced but the service is usable.

The phones are over priced, cheap quality, and just plain ugly! I've been with boost for 5 months and i hate it! The only reason I decided to go with boost in the first place was the 1$ a day chat plan. Texting is terrible! There is a MAJOR delay in receiving texts, i don't receive them until 3 in the morning and a lot of the times its duplicate messages. Whats up with not being able to make a phone call? A lot of the times i get a "The code you have dialed is unavailable please try your call again." so i have to keep redialing until it finally goes through. I don't know if its just my phone but i have no call waiting.

Update: Well, after having the service for almost three weeks I need to demote it by one star. Call waiting is very nice but it has caused difficulty when checking voicemail. Technical support has had to give me an access number other than my own number. This means checking voicemail isn't the two button presses that I would like but the service does continue to work well otherwise.

To all those who are not satisfied. There is no problem to speak your mind nor say how you feel..understand these people work to make you satisfied. They do not have to work there, there is always going to be disadvantages about a cell company, it just happens to the best of us at times, the representatives will be more then happy to help you like they helped me, but you got to be willing to be patient like they are.. if they did not know how to do there job then they would not be there... I'm also sure if they can resolve all your issues they will... they are not incontrol of that all the time nor do they have that power... those who cry over .10cents.. go online and check your transactions before you decide to complain about something that is valid. If you do not know how to manage your money, I don't believe a prepaid account is best for you... if not that check out the new 5 unlimited plan they have. Also about that comment to the mexico call center... I belive boost mobile was pretty smart to do that, there is all types of races that need to troubleshoot there phone. English is not the only language in America. Bottom line... do not discriminate against something your not sure of. Have your opinions, but do not bring someone down due to your mistakes. I think boost mobile did a good thing with the 50 unlimited plan for paygo, also call waiting.

just bought my 99.99 phone and 50 dollar "unlimited" plan yesterday,and when I checked on my account,$8.00 is already gone from my total balance and when I read further,it says,when you run out of money in your account,you can still make unlimited calls and texts,just not premium services like calls out of your service area.
The calls I made were ALL INCLUSIVE with EVERY OTHER PLAN I have ever had,hell,the calls I made were about 12 miles away.And I get CHARGED FOR THOSE BY THE MINUTE?? Unlimited my ass.
Worst company ever..I am cancelling today.I feel like an idiot.
Glad I didn't switch my ATT number over to this crap yet.I hope they go out of business,the peices of dung.

i jut got it today n so far well, the screen is small, n well it looks like a 3 rate cell providr, wat u spect fro no contract or credit check

Boost Mobile's new $50 Monthly Unlimited Plan cannot be beat, period! I travel a lot and have had excellent coverage in Phoenix, Chicago, Philadelphia, Los Angeles, and Tampa. The recent addition of call waiting has made it even better. No more contracts for me, ever

I have read most of the reviews, some are 4or5 and others are ones. I've been with boost for about 3 or 4 yrs, I have not had any problems w/ service coverage. I do get double text sometimes I dunno why, but its unlimited so I dont complain. The $50 unlimited does not support call waiting or 3-way, but its unlimited call them back after, it is ok. The only problem I have is that the cute phones that I want are discontinued too fast or unavailable in my town. I love boost if you dont want the ervice anymore just dont reboost and their is no penalty. Boost4life

Do you know why BoostMobile has poor and turdy service? Beacause the biggest customer service center is in the Mexican Border and the company who manages that center hires deported gangmembers and criminals from the US,and since they dont have any criminal records in Mexico,that company hires them just because they speak english and accept minimum wage salaries,therefore that people dont have any personal moral values to give any importance to their jobs seriusly there,that's why you get screwed by boost without any lawsuit problems,since they are in a foreign country..that sucks!!!

Amen on the following , keep a check and see if your not getting ripped off too,
our family has about 10 phones, and we started keeping up with this, every time the boost gets to 1.00, service is waked off, they got your dollar and you got no service!! Suppose to be 1.00 a day for two way chat soon as you key it up and wind up with a zero balance, you service is cut. Never mind you had already paid for you day service of Chat.

so the dollar a day chat plan is a huge scam! lets say you buy 30 dollar boost card..you would assume you would be able to use your phone for 30 days right? nope only 29 days because on the 30th day when it takes the dollar out of your account it puts u at a zero ballance.. so every month you pay for 30 days.. but only actually get 29 days.. because you cant use your phone when it has a zero balance! this would rip off the average person twelve bucks a year! times how many people use booost!..don't believe me? call customer care...(which is terrible as well)

im considering the 50 dollers a month plan it sounds like a good deal but i dont understand the whole roaming thing the website didn't really say anything about it. or atleats i couldn't find anything about it.

I have been with Boost now for about 1.5 years. The coverage is good. I rarely get a dropped call. The phone selection sucks, for sure, but the service is good. The customer service is OK, better than MetroPCS. I took my phone to Las Vegas and was able to use it for only $0.l5 versus the criminal charge MPCS charges with their "Traveltalk". I love knowing what my bill will be and not having to count minutes. My only issue is I would like a better variety of phones. All the prepaid horror stories, I am not familiar with. So far, I have had no issues with the Unlimited plan.I wanted to switch to the new "Monthly Unlimited with talk, text, web,email, but there is no way to keep your phone number going from "unlimited" to "monthly Unlimited, but you can go from "prepaid" to "Monthly Unlimited" without changing your number. Changing my number is out of the question,so unless I can get a blackberry flashed to "Boost", I am stuck with the W385 (which is a good phone but I would prefer something nicer). Overall, I have been happy with Boost, and would only consider switching to get Blackberry use.

The worst prepaid service available. Coverage is abysmal because it uses the Nextel network. Per minute rate isn't too bad, but you can do much better on other prepaid carriers.

Remember to check coverage maps for the carrier that provides the service to each prepaid reseller. For Boost, look at the Nextel map. For Tracfone, look at the AT&T map. For Virgin, look at Sprint's native coverage map (no roaming off of Sprint). For PagePlus, check Verizon's coverage map.

Even though Tracfone and PagePlus charge for off-network roaming, at least you'll have coverage.

I signed up with boost mobile for the $50 monthly unlimited plan and found out afterwards that boost mobile does not support call waiting or three way calling so I immediately cancelled my service.

Been ecstatic with the Boost Unlimited plan for over a year now. Its value is the best I've experienced. I've tried the MetroPCS, T-Mobile, Sprint, and Nextel plans in the past, but none offered as much value as Boost Unlimited. I've probably averaged a couple hours a day on it without ever seeing a bill over $50. The coverage area is great (maybe 2nd only to Verizon - which is more expensive - here in Silicon Valley). The voice mail service that comes the Boost Unlimited plan works great. The Boost Unlimited phone that I purchased (the W385) cost $130 upfront, but that was still a bargain because the phone is an engineering masterpiece, the first month of service was included, and the Boost Unlimited plan was free of those nasty little surprises you tend to get when your service provider introduces you to the finer points of their contracts (if you've ever received a surprise $200-$300 bill from Sprint or T-Mobile like I have then you'll know what I mean).

well i think that every time i buy a 20/dollars phone card they go fast and i like boost and i looking for a better plan

As a prospective Boost customer, I must say
I am confused by their two-faced promos.

If the Unlimited Plan is really "unlimited talk," then why do they specify that mobile-to-mobile minutes are included in the "unlimited" plan only if they aforementioned minutes come from a Sprint phone?

If "unlimited" means "unlimited," there would be no reason to parse the word "unlimited."

In other words, it's NOT unlimited. It's unlimited outgoing calls, perhaps, but doesn't include all incoming calls.

That is not what I call "unlimited."

If anyone can clear up for me what "unlimited" means please email me tedcohen@hotmail.com and put "unltd boost?" in subject line.

Dose not work . boost phones are crappy I used my phone for 1 week and then it went back to the walmart. save your money . dont buy a boost phone

I've had Boost for a while now and I am pretty happy with the service. Unlike most others on here, I have not had problems with their customer service. The opposite. They've been courteous and quick to solve problems. For instance, I'm on the $1 Plan but was getting charged for a Basic Plan. I quickly called one of their customer service reps and I got refunded the money instantly and haven't encountered any more problems since then. I do appreciate the Unlimited Nights/Weekends/Texts (BEWARE: Media texts are NOT free), However, I do have my issues with the phones. They are a bit cheap and overpriced, but they do get the job done. The reception isn't the best (Netxtel/Sprint never was though) and sending out text messages can be a pain (I have to retry a few times every once in a while). But overall (and after researching all the Prepaid carriers), I do think Boost offers the best plans. Virgin and Tracfone are a bit overpriced and don't offer as much. AT&T I left for Boost so I wouldn't recommend them in the first place, and T-Mobile, Altell and Verizon are not bad, but still a bit overpriced. They do offer better phones at better prices though. That's just my two cents. Research before you buy though, it will give you a piece of mind before/after you buy.

Boost is a prepaid service with excellent customer service. I enjoy it very much I havent had any problems with boost. The billing is NOT DIFFICULT to understand you pay your bill on your monthly recharge date you get a month of service IF you PAY A DAY LATE YOU GET 29 DAYS OF SERVICE and SO ON. You CANT EXPECT to get 30 days of service IF YOU DIDNT PAY ON TIME.

Not Impressed
I bought the phone for 40 bucks for christmas, then I reboosted at my local gas station. Service was not restored. I called customer service and was told that the service in Minnesota has been out for three days, but boost mobile has technicans working to restore service. what a joke.

boost sucks...
so the dollar a day chat plan is a huge scam! lets say you buy 30 dollar boost card..you would assume you would be able to use your phone for 30 days right? nope only 29 days because on the 30th day when it takes the dollar out of your account it puts u at a zero ballance.. so every month you pay for 30 days.. but only actually get 29 days.. because you cant use your phone when it has a zero balance! this would rip off the average person twelve bucks a year! times how many people use booost!..don't believe me? call customer care...(which is terrible as well)

well i have a boost mobile phone and i took out the sim card and when i put it back in the pictures were gone. i am very upset it says that i have only 54% on the free space and since i dont have any picture shouldnt it say that i have 100% free space. also when i woke up one morning my phone would not do anything and i was very up set thats why i took out the card and when i put the card back in the pictures they were gone i had a old dog on them and they are gone.. does anyone no what happened. i want them back they are the only ones i have of him i want them back:(

I love Boost Mobile! My husband's work phone is through Nextel so he bought me a Boost phone a few years ago. I never had a problem with getting a signal and the phones I've had with them are nice, not cheap looking like most prepaid companies I've had in the past. I just bought my tween son his very own boost mobile phone too. I also love how Boost lowered the rate to 10 cents a minute anytime! The boost mobile website is great too.

Boost works very good even in the WRONG TURN areas if you know what I mean. Now only .10 a minute for basic plan. Phones do cost more but the phones are of better quality than most. Easy to add time and you only have to add every three months. NO DAILY CHARGE FOR PHONE !! I HATE the other companies who do this it is stupid and unfair.

I work at a cell store that sells boost mobile phones...and I have to say...the customer service for boost mobile is very good...I have to talk to them at least 3 to 4 times a day and they are very friendly and 9 times out of 10 resolve the problem with the phone. If you have teenagers who are wanting a phone for christmas...Boost would be a good phone to get. They offer unlimited talk and text for 60 dollars a month...you never have to worry about receiving a phone bill for 100 to 200 dollars for over usage of minutes...since it is unlimited.

Out of everything I read from this site and the Boost Mobile site this looks like a great plan. I think it is VERY obvious that a pay-as-you-go plan is better for shorter time periods and other plans that you would sign up for 12 or 24 months would be more suitable for long term use.

I am so glad I read these reviews first.I need 3 phones for my tweens,but I don't need a headache along with it.
Sorry that alot of people had got screwed,but thanks for the info!!

If you like to text a lot, then DONT GET BOOST. In some instances it takes a long time for others to receive your text message, and vice-versa. I was actually texting somebody the other day like at around 6:00 pm and for some reason they never texted back. But man was I wrong!! That person responded to my text at around 6:30 but I didn't receive it until 3:00 in the morning!!!! If they could fix that problem then great, but I was very unhappy!!

My boost phone works fine with some peoples phones, but not so well with others. The service to place a call always works fine, but the texting can be hit or miss. Some people do not get half the texts i send them. Some times i get duplicates of texts that other people sent me 5 or 6 hours after i got the original message. Very poor texting. But like i said, it works 100% of the time with some other phones. wierd.

I Love my boost phone. I always have a desent signal and i live in the middle of nowhere! I have never been angry with the customer sevice people or any crap like you people say. I recommend boost mobile to anyone!!!!

Short version: Stay away from Boost Mobile & Motorola!
Long Version: I bought a Boost Mobile Motorola i335 less than 3 month ago. It died on me today. It was working fine when I left work. I placed it on the table and found it inoperable 3 hours later. I didn't do a thing to it! The buttons didn’t work, I had messages in the negative zone (-1 messages, for example), nor could I turn it off. I took out the battery a number of times and the SIM card too. When I started it back up, it still didn’t work. I talked to two service reps, but they gave me a phone number to Boost’s Customer Care. No go. Apparently the repair / replacement division is closed 8:00pm PST despite their website's claim of "business hours, 4am PST – 11pm PST”. Now I'm out $60+ for having a piece of crap that lasted for less than three months, and will lose the "account balance" that I had. Now, because I had faith in a slip shod company, I'm without a phone. I'll never buy another Boost / Motorola phone.Sign me PO'd...big time.

this phone is a complete waste of time, confusing, expensive the only good thing about it is the walkie talkie ....IF, ALL YOUR PALS HAVE THE SAME PHONE otherwise its a rip off 11-13-2008

I have had two boost phones. They both have been great. I almost always have service even in a somewhat rural area. The first one i had for about 4 years. It finally broke at the hinges. When switching to my new one, I had no problems with customer service and I was able to keep my old number. They seem pretty durable, as I have dropped mine on many occasions. I use the prepaid cards you buy from a local retailer, such as Target. I only wish they had more of a variety of phones to choose from. Other than that, I'm satisfied.

I gotta say, I have Boost and have for 9 months. It works fine and is very clear to understand how I am billed with the Chat Plan. Its a buck a day.

And don't believe all of these fake postings on here. Its sad what some companies will do for business.

Worst cell plan I've had. I've been with Virgin Mobile and Tracphone too. I am disgusted with Boost. Their phones are lousy for the price. The coverage is hit or miss in the city (of all places) and nowhere near what they promise where I live in the country.
Costs per month are great, but I am on the verge of jumping ship for a better provider...even if it costs more.

I have been using boost ever since Nextel killed my phones for an abysmal balance!So I have an i580 "tank" phone and I threw a boost sim in put 70 on it signed up for premium $60 plan 600 anytime nights @7pm weekends free and free incoming text. No call waiting sucks but doing the math compared to all other plans this is the best.Can go anywhere in the US where towers are and I have great reception.Its simple; get what you need.One thing though all cell companies will try to jip you some way.Gotta watch your account activity on the web which their site is great showing all calls and text charges.Have had no problems just great service and good customer service also.

Not impressed! I have been with boost for 3 years and regret every minute! I would receive chirps from people I didn't know and get charged! WHen I tried to sort it out with the company talk about horrible customer service more like I don't give a $H!+ attitude. they also changed their website so you can't see who has called you! I called and asked why it changed and they stated privacy issues so what is caller ID for if you can't see who has called you. As far as I am concerned they are not a customer oriented company just in it for the money!

Company is sorry as H*&^ for telling me they can't turn off my voicemail. I don't want nor do I need it, however it still doesn't get me enough time time to make up my mind it I want to take the call or not. I haer a couple of rings and it goes straight to voicemail.

im glad i read this before purchasing a phone i wasnt happy with the 3 phones they have anyways they r ugly n look like a piece...

Ive had service for 2 years now. I started with the C290 Unlimited service. This phone was crap I must say. But I couldnt complain about the price. I previously had Sprint and was paying about 200 a month for the same plan. I bought the W385 and have had NO problems, great coverage excellent price BUT phone selection sucks for Unlimited. If you ask me Boost is worth it.

I've had Boost since 1/2005. And I'm very happy matter of fact my whole family has it. It's free to Nextel/Sprint customer and the 60.00 plan is good. They need to have three-way calling now.

Well i got to say Boost sucks. I have the Unlimited w385 phone is alright But my problem is that my Fiance has a boost phone as well.. the Problem is that SOMEHOW!! Her phone got shut off she still has minutes on it thats what customer service said. they also said that someone locked the phone due to the sim card being lost/stolen..I was like WTF!! that cant be i bought the sim card online on the Boost Mobile site itself. They also said that They cant do anything bout it cause the person who had the phone number b4 my girl had it locked it. My mom bought her a 50 dollar card to use on the phone and now she cant use her phone

U can't find out who my daughter is calling or who is calling her...No paper trail....Like a monthly bill...
If there were...I might consider getting it...

I wish the rating had no stars. I got one of those boost mobile phones for work. I thought it was great especially since it was prepaid and it was only $1 whenever i used the walkie talkie for the whole day.

THEN i started getting advertised messages for bar parties and specials at footlocker. I called customer service and they said all the could do for me was change my number since the cell numbers are recycled. Now, mind you I didn't sign up for those stupid alerts.

I stopped getting them and then a few days later they hit my cell AGAIN!! and then i checked my balance and it took .10 away from me. I called customer service and they told me the "FREE incoming" policy has changed, I will have to eat the .20 for the two messages. I said I didn't sign up for those alerts.

After the run around, she told me i can't control what content comes to my phone nor can i stop the messages and it would cost me $20 to change my number..(if its recycled numbers what makes you think that wont happen on the new number im given?)

Worse off, the woman from customer service tells me she has the same problem with her personal boost phone. (im sure she gives herself credits tho)

So now I still receive calls and text messages that are unwanted.

BOOST MOBILE SUCKS!!

i also have this problem with the BOOTLOADER USB INI screen...apparent ly there is NOTHING you can do about it ( short of sending your phone to Motorola on "good faith" that they will fix it and send it back)I'm afraid to send in my faulty phone that doesnt even work, because I don't have any reason to believe I'll ever see it again...but when it DID work, I LOVED the service.

boost sells the worst cell phones ever made i.e.(Motorola)It amazes me that they know they have a known issue with thier phones and yet contiunue to sell them! this issue is known to motorolla phones.it is called the BOOTLOADER USB INI shame on boost for selling a phone that has known issues.The best way to put a company out of business is to not buy thier services or products.i will never buy another motorolla phone or use boost cell service again.

Worst customer service ever. I could not even get my phone activated. After talking to them several times they said the reason my phone wouldn't work is because i had used all my minutes, even though i had not made a single call on it. Never did get it to work then i dropped it about twelve inches and I couldn't read the screen, not that it mattered.

I don't know what type of plan most of you are on with Boost, but their unlimited plan deserves all 5 stars always. And to the one who was having trouble paying your bill online, I hope that you overcame that issue because I have always paid my bill online and never had one problem or never had to have my info checked out due to FCC regulations??? Sounds like a scheme to me. But anyway, all-in-all I never have a problem with Boost. No dropped calls, good customer service, all text go through, over all good service period!!!

Boost mobile is th ebest pre-paid service by far. The Chat plan is the best deal in pre-paid. Metro PCS is a joke. The Metro PCS has a tiny coverage area. The phones metro PCS offers are worthless and so is being a metro PCS customer. They are a waste of time and money. Boost mobile offer international long distance at great rates. The have push to talk for a $1 a day. The chat plan offers free mobile to mobile for $1 a day. There phone could be better and cheaper. However the phones are solid. The customer service is amazing and the coverage area is the same as Sprint Nextel. Oh not to mention for a $1 a day you get free mobile to mobile to sprint nextel and boost mobile customers.The Push to talk charges you only if you use and the the chat plan charges ayou a $1 a day and gives you 10 cents any time.Best of all if you are on the boost mobile chat plan you get free texting. I have tried all the pre-paid phones and nothing is better then boost all around. There is no sense in wasating your money and trying other places that sound cheaper in the long run you end up spending more and you and wasting time.

07.2708 UNLIMITED Rocks !!! I had tried Boost a couple of years ago but switched to Virgin b/c of poor local receptn when placing calls not wktk. Went to WLS TOYS to compare / buy w385 or a new vm flip, rep explained the Bst plan and showed me the k1m. I was sold on the fact that this ppd unlmtd phone has evdo. Not the sporadic slow version from cricket or pocket. This is the really fast Sprint evdo. The call quality is also much better too. I hope vm gets the w385 moto phone soon.

I would give Boost a five for service but a -2 for their crappy phones.I have had 2 phone already because they always break,my best friends phone broke as well. They stop charging, the media mail to send picture does not work and they dont know why, the company sends annoying messages at 4am in the morning, the phone sometimes wont dail numbers and the list goes on and on. The service is good but what good is the service if the phone does not work ?

I like boost simplicity. The phone service works, if you want to use the two way radio (ptt) or the text messaging or the web its a cheap price compared to other companies. The customer service reps have always been nice, maybe a little too speedy to get you off the phone when you need tech support instead. Im pretty knowledgable about my phone and can fix simple problems on my own but I continue to have a problem with my signal strength and it saying no service quite often and being able to actually use my phone on the web as advertised for anybody's mobile web(boost included), and the capabilities that my phone supposedly has. The reps could be a little more helpful for tough issues like that instead of just pawning my problem off to Nextel Data Services, of which I have been repeatedly hung up on or being told that because Im a boost customer after being transferred to their dept.(but boost says they have to help me because its nextel's system). It is cheap but at&t has the rollover minutes and prices are getting competitive. I may be switching soon. Good Luck Boost. Hopefully you will grow up to be a big company one day.

I had Boost for awhile. Every other day or so, I was being charged for downloading a ringtone. At one point, I took the battery out of the phone and was still charged with downloading a ringtone. Talking with customer service was a waste of time. I challenged Boost to prove to me that I had accepted a ringtone, but they couldn't. They refused to refund my time. I subsequently took the phone back to Best Buy and got a full refund for the price of the phone and the phone minutes. I got the last laugh!!!

Boost is pretty much the best prepaid plans out there i researched everything. cricket also has unlimited but their network is garbage. If you think boost rips people off then go to a contract phone so you can get a 300 phone bill a month and have to pay 200 to cancel leaving you with 500 dollar debt and a burnt credit. guys use your head cmon. 50 dollar unlimited talk with long distance free. Also on the prepaid premium plan you have to make sure you dont download ringtones or send text because it will deduct the cost of the ringtone or text from your 600 minutes. your better off paying 70 flat for unlimited text and web with 600 day time minutes and free nights and weekends after 7 pm. Just giving you guys some tips.

I'm in NYC and Boost has been good to me. They offer many options and I can choose what plans are right for me. The only thing that displeases me about Boost is their new incoming message fee. That's something new they implemented to rip us off 10 cents at a time.

After 2yrs of being a user of boost mobile I'am disappointed with theres inability to help customers when they need to

I have been on this stupid thing 4 two days. and i am so ready to kill it. It wont freakin text!!!! I can get them and all they do is get sent to my sms box and I cant reply. It doesnt even say who they are from!!

i have the $1 a day chat plan,things started well, then all of sudden they started charging me for calls to my gf, she is a sprint customer. so i looked at my account activity a few days ago and it showed how before it was free mobile 2 mobile, i go to look at it 2day, and they changed all previous calls in my account activity to 10cent to make it look like i was always being charged, this is beyond a ripoff. and why the hell are there foreign customer care reps

I am glad I read these reviews. I'm looking to buy a pre-paid phone for a teen and I am just horrified how badly this company treats it's customers, how crappy the service is and how money is stolen right out of people's bank accounts.
What in the world makes them think such business practices will evolve into any customer loyalty, say when my teen decides he's responsible with his phone, and I want to purchase a regular monthly plan?

You won't see this family on your boost service! Not us (ca. 70 people we influence in our family), not our co-workers (lots & lots) and not our friends and associates (to many to count).

The result of my research will be published on my myspace as well as in my work bulletin.

Boost needs to boost outa here!

For the most part, Boost Unlimited is quite good at coverage and signal quality. I live in Redlands, CA, and have NEVER encountered a no-signal condition. The Motorola K3m KRZR is a sweet phone, full of features.

What SUCKS the BAGS is the idiotic billing policy! Unlimited is a "prepaid" service, right? WRONG!!! If your billing cycle ends on the 6th of each month, as long as you have $55 in your account by the 6th, your service continues on, uninterrupted. HOWEVER... and this should attract the attention of the Fair Trade Commission and FCC at the LEAST, if for some reason you can't reboost the phone for a month, until, for example, the 7th of the NEXT month, meaning that the phone has been dead for 30 days, no service, GUESS WHAT? In order to have the phone turned back on, you must pay $110!!! Why in the f**k must I pay for the month the phone was deactivated???? THIS IS A SCREW JOB!!! I lost my job some time back, and couldn't pay January's $55 reboost. In March I went to the reboost store, and was told by the boost agent on the phone that it would be $165 to turn on the phone, I owed Jan-Feb and MARCH! The goddamn phone was OFF for this time! BEWARE! THEY WILL SCREW YOU OVER!

Boost was the best prepaid service around, except the service sux and the phones are pure crap and are way overpriced. PTT is a total ripoff, if it ever works

I hate the phones. They are nothing, but junk. You can say the walkie-talkie is great when the button wants to work. They are bulky. If you live in the northern states the service is horrible. I can walk down the road and have NO SERVICE then 2 steps later have it back. They do NOT get great reception around here in Michigan. I think it all depends on where you live. I know of others that have Boost and they all hate it. It really does suck and I am not some young kid or some stupid idiot either. I know of other companies that have better service than Boost. Good Luck with it and I am going somewhere else with my phone services, but in the mean time I still have to use this.

we've been using Boost for 2 years and we are located out in the boonies in Northern Michigan. Keep it simple with reboosting at locale gas stations or buying the cards at wally world and using 211. No problems with the money issue. Reception up here is 90% if you stick to main expressways. But when all bars are there no problem anywhere in state or US.

My husband and I have been using Boost Mobile for over a year and have had no problems. He is a truck driver and his phone has never lost service, no matter where he's gone (he's a cross-country driver). He even gets great service where the coverage map says he won't! Text messages send and are received VERY quickly. Walkie-talkie has some interference issues only every once in a while. We love Boost!

Boost Unlimited - 3/2008
Good service in Atlanta region. Coverage quality is far better than MetroPCS .

Boost Mobile is a total ripoff. PTT is nice but think about, why use a PTT which is a one way communication when you could use the phone for free under mobile to mobile, without paying $1.00 a day. $.20 a min is truly a rip off. This is 2008 and cell phone companies are charging $.20 a min. There are no nights and weekend mins. This is just a horrible gimmick. They should be closed down!!

Boost doesn't do everything they say.I never got my bonus minutes,they don't try to make customers happy,and they keep you on hold to long!I only use my boost when needed on the road or out of town for the beep beep.

i orderd the damn fone three times already..havent got a confirmation email yet...im pissed off and the customer service was nice and kewl and all but take too long sometimes and need more experience

i just bought the i425t yesterday. Candy bar style, walkie talkie, web...for $40, i can go without a camera or video. i'm a tracfone user, who left sprint after a decade of service. Sprint was no problem when my job required it. I noticed i had less dropped/lost calls than my associates, who used other carriers..and the cellphone was our direct connection to the money at our job.so i stayed with sprint for that one strong point. when i left that job, i no longer needed sprint at that price per month; when reliability on the road was no longer an issue.
Tracfone became the trusty line that would bring me the calls at a nominal fee;an initial large investment paid off in double minutes and yr long expiration...and since i only needed something that was simply connected to the phone system, the simple plain style didn't matter.
Then i saw this Boost i425t. i thought the price was low because the guy selling them didn't know what cellphones go for these days..came back a month later, and it was still the same $40. So i bought it...and i'm finding there's more than meets the eye with this service..i didn't realize the scope of their service, for a prepay phone..and YES: without a doubt, they shrewdly cornered the market on feature packed phones and services for pay as you go customers..this ain't your granny's tracfone..
I've read all the above reviews, and plan on avoiding the mistakes my forecallers have made: using their credit cards..going online to pay, but neglecting to go online to monitor usage...surfing and playing on the phone without realizing almost every button click costs money....
I'm holding my breath and keeping my tracfone for backup, but right now, it's clear to me why boost is a frontrunner AND raising the bar of market demands and delivery..boost is like the google of cellphones...

I am very disappointed with the customer service over the phone as I reboosted my cell. I was given a total including taxes and gave me credit card number and was informed I had been reboosted. This evening my car broke down on the interstate and when using my cell was told I had no funds on my account. I sat in my car for 4 hours until I got help and am home at 6am. I being a female was never more scared for my safety. I was informed by your company that I was 55 cents short on my payment. I didn't give the sales person the amount to debit my credit card he told me and I gave him the card and access. I am so upset and am now not only unable to work today in one hour from returning home having no sleep but am still shacking from the trauma of this entire event. I have talked to the manager on staff today and he was only able to say that he would credit my account the 55 cents and I can now use my cell. The ask of service and concern for such an error on the part of the person who debited my credit card that in no way was my fault and cost me a night of sheer terror and loss of work as I have had no sleep being as I upon returning home with only 1 hour before my day schedule for work and nerves on edge as I am still shaking from this event. I would have thought your company would have credited my account for the month and at least been sympathetic in dealing with my situation and at least apologized for the mishap regardless of the fact that who I spoke to not being the person responsible being as all who are employed by your company represent the company would make a reasonable attempt to make an effort to make me feel as though I am a valued customer and important enough to make an attempt to do something to make me feel better about this and treat this error on your part with a reasonable refund or credit for the month to keep my account with your company and see that your customers are happy and valued.
You offer a very good value with your service all except for the care and compensation to your customers when you make a mistake that is in no way shape or form the actions of the customer and your disinterest in making any efforts to compensate for the distress and harmful situation you have inflicted upon a female who depends on this service for not only convenience but safety measures having a cell phone for emergency purposes when in distress and need 911, police assistance or aide from her husband to be safe in an emergency.
Your customer feared for her life this evening and you let me down when I needed you the most and was the main reason for getting a cell in the first place!!!!!!!!

So glad that I found this page before purchasing a Boost phone and plan.

First, I am disappointed with the limited selection of phones under the Boost unlimited monthly plan.

I can easily see how the pay-as-you-go plan can add up quickly. So the unlimited plan seemed like the ideal solution.

I have taken my time to research several pay-as-you-go cell phone providers and each have their downfalls.

I want a cell phone, but I am not willing to deal with unexplained outages, lost minutes, poor customer service and more to get one.

Is it too much to ask for a prepaid cellphone compaany that actually lives up to its product expectations.

I will do without a cell phone until I find a company that cares about delivering great service, and providing even greater service when they fail to live up to that promise.

Can I give no stars? Boost has "system issues" on a frighteningly regular basis. At LEAST once a month my phone is down for hours if not days at a time, which Boost never reimburses their customers for. I set my account up to be paid automatically monthly by credit card. They forgot to take my payment, even though the money was there, two months in a row, which resulted in my phone being cut off for more than 24 hours and me having to make phone calls lasting over 30 minutes to their rude customer service people to get it straightened out each time. I have never called them that I have not had to hold for at least 15 minutes. Clearly, they have many more customers than they can handle, but instead of fixing their problems and trying to make the customers happy, they spend a fortune advertising for new customers to replace the ones like my friends and I who are leaving.

Good svc! like the walkie-talkie. that's pretty much all i use it for. once in a while i talk to people on the cellphone part.

activation process took me 2 hours just to talk to someone. they also close early so call before 1030 pm

Hate the chirp, not cheap, lost money, very little service, Not worth the aggravations.
But nice web site whoopi!

I like so far bt not really now I want a new cell

Terrible. No service half the time, bulky phone and not easy to use menu

1-1-08. The only problem is they won't take my credit card unless they can verify my name, address & SSN via public record. They say it's FCC rule. Why do they need to verify my social security number through public record when I just want to pay for service? They said because it's FCC policy. I have the unlimited plan not pre-paid and not many store carry unlimited refill cards. They should add a feature on their website to pay bills. Why to they make it so hard to for me to pay them?

Becareful! I got duped by their website and tech support people that their prepaid phones support international SMS text messaging. I called up tech support and researched their website to find out if their prepaid phones support international SMS text, and they said they do. After getting one of their prepaid phones, I found out it doesn't!! The support person that I talked to after I got one of their prepaid phones told me that they don't support international SMS text.

Well, I have had my Boost Phone for 2 years as of this month.The phone started out good then about two months ago I put money on it online like I usually do and it triple charged me!!!That's right!!!. When you call its being pput on hold and back and forth and we need all your info to do a chargeback. That was two months ago. Still no credit to my account.My bank finally told me that I can do a dispute through them. I will probably never see my money.If anyone gets these phones buy your card at a retailer .The will cheat you on your minutes.Also ,mysteriously my SIm card died and I was told that I would have to purchase a new one and they would have to reprogram my phone. NOT!! I am also filing a complaint wit BBB.Most places would credit you asap not these a$$holes.Watch your money people these guys WILL rip you off!!!

I got the pay-as-you go and added $50 when I activated it. After 6 calls I had to re-boost. So I called my bbay and said she talk to much, then I looked at the duration of the calls and found out that i was robbed blind. My lady put $50 back on my account because she felt bad, the rep tried to persuade her to go with the most expensive plan and told her that the rest of the stuff is just crap so we'r wasting our time and bet yall spend over $250 this monthand called her stupid. I can't fool with booost any longer, so IU'm headed back to At't as much as I dislike those Richards!!!!!

Since they have change their system it has gottan much worse when applying more time to the phone it may go to your plan and it may not I have estmated that since boost has change their system there loosing about 5 to 10 custormers a day boost is just like the rest start out good but end up weak

Boost sucks! they boost people out of their money - that's about it!! Since September, 2007, problems continued to go unresolved. We had problems activating the phone, customer service never did what they said they would do, they ended up cancelling our account even though we had over 3 more weeks prepaid!! They said "someone" called and reported the phone stolen! When we tried to assure them that, no, the phone is not stolen, no, we did not call to cancel . . . they simply would not assist us and basically told us we were out of luck!! And then, after all that, I just received $130.00 worth of charged against my credit card - 3 weeks after they cancelled the phone service. Their customer service reps are the worst I've ever had to deal with. They are completely uninterested in helping you and will take as much money from you as possible. Then, when you complain, it's your problem! Did I say, they suck? Well, they do!

my boost phone wont get service and i just got it

BOOST mobile - perfect name!

BEWARE!

They boosted $90+ out of my account 'cause I was 6 hours late on reuping.

Don't let the hip-hop act fool ya!

These people are REAL criminals...

its cool the only problem... theres always something wrong wit my phone, speaker bust, battary dont work, wont turn on now that part is crazy... but i cant switch my plan cause im happy

I have been using boostmobile for about 3 years now and i think they are great..i mainly use the walkie talkie and thats it, hell $1.00 to talk all day, cant beat it. I would recommend boost to anyone!!

best cell phone company EVER!!!!!!

ive had boost mobile for 4 months and damn theyre good!~!=]

my unused minutes rollover and i get good service everywhere i go..and i live in california

THANKS FOR THE GREAT REVIEW DALE! NOW MOST OF WHAT YOU PEOPLE ARE COMPLAINING ABOUT, IS BOOST POLICY. YOU MUST GO THROUGHT A VERICATION PROCESS TO USE A CREDIT CARD AND SOMETIMES THERE ARE SYSTEM OUTAGES THAT AFFECT YOUR SERVICE AND BOOST TECH TEAMS TRY THEIR BEST TO FIX THOSE OUTAGES AS QUICKLY AS POSSIBLE. NEXT, BOOST CAN NOT GURANTEE THEIR SERVICE FOR A NEXTEL PHONE. IF YOU WANT BOOST SERVICE THAN YOU SHOULD PROBABLY SHELL OUT THE 29.99 AND BUY A i415 PHONE, INSTEAD TRYING TO SAVE A FEW BUCKS AND USING YOUR OLD NEXTEL PHONE.
YES REBOOST CARDS ARE NON-REFUNDABLE. THAT IS BECAUSE THE STORE WON'T TAKE YOUR CARD BACK. IF LEFT UP TO BOOST THEN YOU WOULD GET YOUR MONEY BACK BUT THE STORE YOU BOUGHT YOUR CARD FROM WILL NOT REFUND YOU MONEY. SO DON'T CALL BOOST EXPECTING A CREDIT WHEN YOUR PROBLEM IS WITH THE STORE. THAT ALSO GOES FOR THOSE OF YOU WHO CAN'T FIND A STORE TO BUY A REBOOST CARD. THERE IS A STORE LOCATOR A BOOSTMOBILE.COM THAT WILL TAKE YOUR ZIP CODE AND TELL YOU EVERY BOOST RETALIER WITHIN 15 MILES OF YOUR LOCATION.
IF YOUR WALKIE TALKIE DOESN'T WORK AFTER YOU REBOOST IT IS BECAUSE YOU BECAUSE YOU HAD LESS THAN A DOLLAR ON YOUR PHONE. SO MAYBE YOU SHOULDN'T WAIT UNTIL THE LAST MINUTE TO REBOOST AND CALL AND COMPLAIN ABOUT YOUR WALKIE TALKIE NOT WORKING.
I ALSO HAD A PROBLEM WHEN I TRIED TO DOWNLOAD THE SONIC GAME. THERE WAS A SYSEM OUTAGE AND WAS INFORMED THAT IF I DOWNLOADED IT AGAIN I WOULD BE CREDITED THAT AMOUNT FOR THAT DOWNLOAD AND I WAS BECAUSE THEY DON'T CHARGE FOR DUPLICATE DOWNLOADS. SO WHY DON'T YOU TRY BUYING THAT SAME GAME OR RINGTONE AGAIN BEFORE YOU CALL SOME POOR REP COMPLAINING ABOUT YOUR PHONE PROBLEM.
IF YOU HAVE ANY QUESTIONS WHY DON'T YOU CALL A BOOST REP BEFORE AND DO A LITTLE RESEARCH BEFORE SPENDING YOUR HARD EARNED MONEY ON A PHONE.
ALSO THIS IS A PRE PAID SERVICE IF YOU DON'T WANT THIS SERVICE. WHY DON'T YOU GO SIGN A CONTRACT AND SHUT UP.

Before I got virgin mobile, I had boost. Boost was a great prepaid service. Web browsing text calling all all great. One down low, there phones and marketing scheme sucks. Where not all ghetto, if you are, at least don't talk ghetto (Ex: Virgin mobile). Anyway, the problem with my phone was, I couldn't delete text messages. Once I had 100 (Which was in the 2nd month) I couldn't delete. I was like, wtf man. Called them up, they couldn't help me. Bye-Bye.

Thinking about getting this service again, but dunno yet, i'll see :]

- HXaX

Well this what i want to say about boost! they CHEAT n LIE!!! they finished all my balance. n they said i used it!what a liesr! i think boost should be more honest n should lower the minutes to 10 cent. everything 10 cents!!!!!

If these geniuses who are on the prepaid plans would use the refill cards instead of giving out their credit card numbers (DUMB!!!) they would not have problems with erroneous charges. Guess that is too hard for some to figure out. Did you people not bother to do a little reading/research and learn how to use the service and system BEFORE subscribing? I think the problems for the most part lie with people being too dumb to use BOOST, not with the company. I have had ZERO problems in all the time I have been with BOOST and I highly recommend the service...but only to those who do not suffer from extremely limited intelligence or a total lack of common sense.

Boost is a rip off. They say your credit card is no good and then throw you off a 49.99 plan so you will buy there 70.00 plan. THEY SUCK ROYALLY. Then not to mention they give you a run around. The customer service sucks as well.

Boost is a Rip Off

Buyer Beware! Do not give them your credit card ##'s They will rob you blind with there so called premium plan. One day you have 500 mins and the the next day you only have 150 min. They will constantly access your account to "reboost" when, if you're keeping track, you know you have plenty of mins left. It took me two hours to talk to a rep. with an attitude, who informed me that they are aware they are having a problem with there computer billing and future compensation "may" be forthcoming. Bull hockey, I pay for the minutes, I should get my minutes. That's the whole purpose of prepaid. I have forwarded my complaints to the FCC, BBB, Consumer Reports Mag. and anyone else who will listen. If you've had problems with them, I suggest you do the same. If enough people raise a fuss, maybe we can have them held accountable. Hmmmm, Jail time for a CEO and his cronnies maybe.
Good Luck
Joe

Overall, my Boost i415 phone has been great, since I use the Walkie-Talkie feature for daily work. What's really bad however is their customer service and technically support. For example: every Boost mobile phone can receive e-mail that's addressed to (yourphonenumber)@MYboostmobile.com - when my phone stopped receiving e-mails yesterday, and I called Boost, 6 out of the 8 people I spoke with told me that my phone does not have e-mail capabilities, and 5 asked me what my phone e-mail address was. Only 2 of the people had a few ideas to correct the problem, but neither of them could figure it out. The last person just told me that someone in their "Data Services" department would contact me within 48 hours... but I'm not holding my breath. Basically, if you want a cheap Nextel Walkie-Talkie, it's great, but if you require it for anything else, you're taking your chances.

i think that boost is a total waste of mi time

Boost Mobile is either very incompetent or dishonest, or possibly both. Boost Mobile declined to accept credit card payments from me because I couldn't answer one of three "security" questions they asked me. The question was what city my ex-wife currently lives in. Having been divorced from her for over 17 years, I had no idea where she lived. They offered me three choices of cities to pick from so I had a one in three chance of getting it right. Of course if I was after my ex-wife, as some husbands sadly are, the choices could have helped me find her. In effect they are comprising the security of my ex-wife to make sure they don't lose $50, and their policy could very well get one or more women killed if they keep it up. So, I tried paying at Sprint stores, as the advertising and sales material said I could, but the computer payment systems have been down nearly all of the time, at all of the stores I tried. It took me 4 weeks to find a store that could accept a cash payment, and BoostMobile wouldn't consider a refund or credit for the 4 weeks I tried to pay but couldn't, and had no service as a result. Keeping money a company didn't earn is theft in my book, though my experience with BoostMobile convinced me incompetence could be at least part of the problem. Don't use Boost Mobile, under any circumstances. And make sure your ex doesn't either.

best deal out there, we are on the boost unlimited, $50. unlimited minutes !!!!, from castic to redding ca. 595

its cool

I know a lot of people buy cell phones for their children (most likely prepaid) and probably do not check the content that comes preloaded on them. I believe with my complaints (above) about the adult content and language that comes preloaded in "Boost Live" under wallpapers and my e-mail to vice president and general manager, Don Girskis, on this matter made a difference. I'm happy to say my boost phone now has this message: "We're sorry, but you do not have access to this feature. Please contact Boost Care (611) with your account passcode to enable this feature." I was surprised, to say the least, when I went to Boost Live and saw this message. Thank you Boost Mobile for addressing my concerns, God bless you for that!!! On another note, my camera doesn't work anymore and has this message: "Multi-Media Error" not sure how long my camera hasn't worked 'coz I hardly use it, but I'll have to call Boost to see if the problem is related with disabling Boost Live, which wouldn't make sense.... Unfortunately, there are no perfect cell phones and plans out there, it really depends on where you live and what features you want in a phone. In this day and age of technology, you'd think cell phones would be free of sooo many glitches! Good luck to everyone here who has issues with Boost Mobile, my advice: send your complaints directly to Boost Mobile, via e-mail or snail mail and not to customer service reps. it DOES make a difference.

This company has the best online site where you can see your account in detail down to the minuets and phone numbers you have called. Very cool.
I liked the flip phone for it's menu and options, but it's just too fat. (I'm fat too, but that's beside the point)That have other models but at $100 and up , they'er too expensive.
I wish they would come out with the motorola w370 at a reasonable price. But it wouldn't have the walkie-talkie feature, which I think is why the other models are so fat or big. They should offer a model (w370) for those who don't want a walkie-talkie or a bulky phone. I'm using net10 now for the cheaper per minuete fee and cheaper phone, but I still would rate Boost Mobile with 3 stars. They gave me coverage where I worked, whereas Virgin Mobile didn't have coverage. Virgin Mobile uses the Sprint network and the Sprint network covered my area--but Virgin Mobile didn't. Go figure.

I purchased a phone and then went two days before boost customer service reps. finally figured out how to connect it. So the next week I purchased one for my husband and went thru two hours of dealing with customer service to no unveil the phone still doesn't work just the walkie talkie and all they can say is call back in a couple of days. customer service is the worst I've ever dealt with and have no knowledge in cellphones and how they work. I am so dissatisfied with Boost Mobile

ALSO... Did you ever notice RANDOM people calling you with the wrong number?? Thats because they recycle their OLD Ones so if you buy a "New Boost Phone" Be prepaired to have someones "old number" I remember getting my number changed because of harassing calls, and they were "Out of my area code at the time" (what the hell?????????)

Also, whenever something goes wrong with your Phone, their excuse is an OUTAGE in your area..

(THEM: You live in Philadelphia, right???
YOU: Yes...
THEM: Well actually, boost mobile is having an outage in that area at the time, and it should be resolved in 24-48 hours.)

I'm PRETTY SURE 9-10 Of you heard that EXACT conversation.

On the Phone, when minutes "{magically disappeared" from my phone, a customer service representitive, by the name of TIM, actually TOLD me I wasted My money choosing their service... If i saw tim now, i'd hug him, because he was SO right.

BOOST MOBILE IS A CHEAT! MOST OF YOU ARE PAYING 20-35 CENTS A DAY FOR WEB SERVICE WHEN YOU CAN GET IT FREE!!! I HAVE BEEN FOR THE PAST YEAR NOW! (Don't think so???? Go to the main menu, as if you were about to buy a ring tone... Press and hold any number key and wait... then it says "Not found: the page you were looking for... blah blah blah... Then press MORE on the bottom... Another list comes up and theres three options.. the number 1 option is Go To Site. Click it, and type in your website! thats all, and they wont even know!!! )
And ALSO, Their customer service SUCKS!! They tool My remaining Minutes for NO REASON and they claimed it was because I Called my Voicemail all day...... (ONE, I call my voicemail from my house phone) and (TWO- When i checked my call records online, there was NO Voicemail calling on there for the past 2 weeks!!) Why Lie?!?!?! (because they don't want to refund my money!!)

"Okay..I know I made a few errors here & there in my written review, but e'rry1 makes mistakes right? lol."*

I myself have just purchased a Boostmobile pre-paid cellular and I have to agree with everyone so far, it is the best pre-paid phone out there. I must write about my experience at the Long Beach Town Center(tha LBTC) in Long Beach Cali4nia. Okay, so I enter the Verizon Wireless store first right? As soon as I walk thru the door, one of the employees there assists me right away. I ask him about the Chocolate phone(I know they don't have them in pre-paid but work with me, will ya?!). He tells me the price that would allow me to leave with the phone in my hand and then I ask him if there's an activation fee to go along with it. He tells me(to my relief) that the price to get the phone turned on would come on the first bill. I'm excited at this point, ya know? Then I ask him if they are only selling the black ones or if they have any other color available and to my great surprise, he tells me that they have a black one, a pink one..hold up.! Stop. Wait a minute. Did you just say a pink one? I'm soo ecstatic 'cause thinkin' they only sell the Strawberry phones online(that's what ist says if youu go to therir website) I know what you're thinkin', what does this story have to do with a Boost mobile review, right? Uh-huh. I knew it. Well, my whole my point is I have no credit. You see, I'm only about to turn 19 this September and I'm tryna keep a clean slate which pracitically everyone I know is advising me to do. SO since I have no credit, my happiness turned to utter dissapointment when the dude told me that there was an extra fee I'd have to pay to get the phone since i'm completely credit-less. I knew there'd be a catch! I ended up going to Sprint just down the street from Verizon and was talke into buying thee greatest pre-paid cellular phone to date, Boostmobile-that's right. wWith no contract to worry about, no consistent monthly bill, I think I'll be keepin' this lil' phone for a while.*bill

I will say that Boost has some of the best prices, but the phones and service are horrible. The phones are way too overpriced and most are plastic. Unless you plan on spending tons of money, don't even think about a camera phone. For the past week I have not been able to make phone calls because it says that the system is busy. I would recommend the phone to new users but not to anyone who plans on keeping it or using text messages.

phone is very simple to use and pretty straight foward as far as feature functions.The most impressive QUALITY IS RECEPTION IN ALL AREAS SO FAR WHICH ISN IMPRESSIVE.THE COST IS PRICED RIGHT FOR A PHONE THAT HAS SSO MANY POISITIVE QUALITYS...IMPRESSED

I really like my Boost phone, I'm not one for long term contracts. My husband and I use the walkie talkie feature more then the actual phone service.
Maybe someone can help with a problem I'm having though, it seems I am getting calls from phone numbers I do not recognize. Is there a way to block these calls on Boost? I am not as familiar with all the features on this phone, we only use the most basic ones.
I appreciate any help with this current problem. Thank you.
Diane

Prepaid boost phones are cheaper.I say this because you can put minutes on your phone anytime you want.That's wats up!

Can't complain so far! I bought a used Nextel i560 on eBay for less than $10 and inserted a Boost sim card that I also bought on eBay for $10 with a $10 credit on it. Less than a $20 investment so far. Phone works great and I am able to direct talk with my son who has a Boost i455. I do have one problem.....appears he is not charged for incoming calls where as I am. Go figure! Since it is so expensive to use the Boost, I also carry a Tracfone which is great.....with promo codes, free incoming text, 10 cents for outgoing text and double minutes for life of the phone. It is even cheaper if you by your airtime online with the (60 + 60 plus free phone deal. Just don't forget to use your promo codes for added savings.

To add to the comment that i just put, all of the stuff that they put on the web is junk, you are able to preview images which is good but when you download it, it doesn't even fill up the entire screen. You are not able to preview ringtones and they are too expensive, and for 2.99 i got a ringtone that was only 5 seconds long (timed it to). And to add, their phones are bulky, fat (i call mine the block) and look like plastic. I know that all phones are made of plastic but THEY DO NOT LOOK IT.

All i have to say is that it is way too expensive. I have to pay as a teenage 20 cents a minute, 10 cents for texting and 35 cents for web. Tmobile you are able to go on the web for free, texting is 15 cents total, and is 10 cents per minute for the 100 dollar refill card. I have sent numerous amounts of emails and i have not gotten a response back and it has only been 2 years. I call customer care and ask a couple general questions and they want to know a bunch of personal information. I would not recomend this phone company only unless you do not really like to talk on the phone

THEY DON'T EVEN DESERVE THE ONE STAR. CUSTOMER SERVICE IS THE WORST. THEY OWE ME AT LEAST $200 ON A PHONE THAT THEY WERE CHARGING ON MY CHARGE CARD EVERY 90 DAYS. I EXPLAINED THAT THE PHONE WAS IN THE GARBAGE AND HAD NOT BEEN USED SINCE LAST AUGUST 2006. IN MARCH OF THIS YEAR THEY TOOK ANOTHER $50 FROM MY CHARGE CARD. I ASKED FOR A REIMBURSEMENT AND THEY SAID NO.

I WILL GO TO SMALL CLAIMS NOW.

DO NOT USE THIS COMPANY!!!
I had this company for about a year, I cancelled my acct and told them to earse my info in October 2006. In May 2007 I saw debits to my acct from them! they kept my debit card on file and used it!!!!!!!!!!!!!!

My only complaint about Boost, like Sprint & Nextel. They are very expensive; Everything you do costs you $$. Nextel, spent too much time cultivating Law Enforcement accounts AT THE EXPENSE OF THE CONSUMER. I have a Boost; Nextel and 2 Virgin Mobil phones that use the Sprint network. In major metropolitan areas the coverage is great, but the traveler has problems. The walkie talkie feature is great but on Boost, @ $1.00 a day plus your cell minutes it can get very expensive. on a 1-10 scale I give Boost a 6.5; Nextel a 7 and Sprint a 8.5. The best thing about Nextel & Sprint is the free incoming feature!!!!

M. Smith
The next Mavric U.S. Senator from TEXAS

forgot to use the star rating

very pleased with the service, few problems with phones, but was smart enough to purchase an extended warranty with the phone so returning them were no problem, yes costly, but understandable when you realize you are paying for not having a contract, also have a tracfone great service good customer care, phones just aren't as nice, would definately recomend boost

Fraudulant,dumb,& the worst customer service out there.If there are any honest& knowledgable Boost employees out there, Please contact me!They have over-charged me 2 months in a row for Boost Premium/Visa Card.Every rep that I spoke w/had different answers,most were rude,no one to speak with but the person you reach. Only email requests that they never return.For single mom on fixed $ per month, they know how to screw you over.

Boost is actually decent. The PTT is handy, but only if you have a large number of friends with the same phone feature. Otherwise, its pretty much useless. My only real complaint is that the phones are cheaply made and plasticy. The rate prices are average though, the call quality is good. The text messaging takes a while to go through, but other than that, its good too. Also a bunch of features to explore and use.. like the GPS which is pretty handy.

I hate those damn beep beeps. Toys R US has walkie talkies for five dollars if you're into that. I'll tell you where I'm at...VIRGIN MOBILE!

1 -You have to use a different cr. card for each phone. This is a total incovenience, especially when my daughter is a minor and I pay for the phone.

2- Their suggested prepaid visa cards is more a hoax...inconvenient and costly to add money each month to say the least.

3- After I purchased a newer model boost phone with a camera that cost me $149.99+tax(No trade ins) I was told that it was between me and the store to get my money back since I could not remain in my same original 49.99 plan (that is now $79.99 month for my same services)with the new phone. I was suddenly no longer in original premium package since I made changes to my phone.

4- Don't drop your phone or else....You end up with extreme expenses ranging from phone costs to higher plans for services. Somehow you lose all your ringtones that you paid for and you can no longer have the same service once you buy another phone or upgrade. I agree with Jessie above! But I do plan to go to the FCC and the BBB with this one!

Last but not least.....Boost tends to pull customers in with a great facade yet their ultimate goal is for most customers to get on the premium plan, get accustomed and "BANG"...PAY OUT THE A_S OR ELSE YOUR SERVICES AS WELL AS CUSTOMER SERVICE ARE CHANGED TO DISRESPECTFUL AND INDIGNANT TREATMENT THAT DO NOT ALLOW YOU TO TALK TO ANYONE OTHER THAN THEMSELVES! BUT....AS USUAL...A SUCCESSFUL BUSINESS IS BUILT UPON THE QUALITY CUSTOMER SERVICE PROVIDED!

Another rip off! Lost my balance thru a web malfunction when recharging. Boost didn't respond for weeks, then denied the credit.

Ill advised--choose another provider.

Customer service is a zero: unanswered emails, form responses that don't relate to the issue, dysfunctional reps who can't repeat a six digit number. Look for prepaid service elsewhere.

this the best offer. But be careful Of what you what and get. But my opion is that this is a good offer

my phone is great thank you

Be careful and don't get robbed as I was by their representatives you call. I spent over 150 dollars and no one had the courtesy to at least advise me that in 30 days I was going to either loose it or that I had to use those minutes. They falsely extended the time and when I got a notice of inactivation, I called back and, of course, there was nothing they could do but sale me more minutes. It is a shame we have companies abusing the people who work so hard and need a phone. DO NOT GET BOOST. THEY ARE DISHONEST AND ONLY WANT YOUR MONEY.

I just want to add to my review above. Boost Mobile has made an effort to make some changes regarding their adult content in the "Boost Live" section of their phone. They have added a "Content Advisory!" warning. They have also removed the word "bitch" from the wallpaper selection (#14) Gangsta Bitch. I am very pleased by these changes. Unfortunately, the content is still there, but it's a positive change. I look forward to the day that Boost Mobile decides to clean up their content completely so that the majority of users can benefit from this phone, because it is an awesome phone, with no contracts and a PTT feature that really comes in handy for families. If I had to guess, there is a wider audience of families and children under 18 to market to compared to the "20-something" adult males that Boost is currently marketing to. It would be nice if Boost sent out a poll to all their customers asking if they prefer this content, do not prefer it, or didn't care either way. I believe a poll would prove the majority would not want this content on their phones and would much rather have more positive images like sports figures, which Boost endorses, or musical artists that appeal to the youth market. Tons of wallpapers in these areas could easily replace the offensive ones that are there now. Thank you Boost Mobile for the advisory warning and for removing an offensive word, please don't stop there, keep up the good work!

i think it is too expensive but other than that i like it

i love boost mobile and can't wait to get boost new unlimited service for only $45.00. way better service than metroPCS.

Boost just lied and said that my credit card was no good just so they could end my 49.99 plan because they wanted me to get the 70.00 one.

horrible horrible horrible dont buy!!!

Unfortunately, these phones are not only geared towards the "youth" market but they are actually geared towards the young, sexually active male. You don't know what these phones come preloaded with until you buy one. You don't need the web if you're interested in looking at half naked women. There are countless, and I mean countless, previews of wall papers to look at without ever having to download them. They are found in "Boost Live" under "Wall Papers", from there it is endless. It also has no restrictions on phrases like "gangsta bitch". My husband uses the Motorola Nextel with PTT feature through his company and wanted his family to get phones with that feature in order not to call his cell phone number which his company had to pay for. I purchased 3 Boost Mobile phones because of the PTT feature and also to have no contracts. I believed these phones were too good to be true and I was right. For the first few days it was the greatest experience since we were all able to talk to each other via the PTT for only a $1.00 a day. We all love the instant contact with one another no matter where we're at, it's great. Since exploring the phone and its preloaded packet of adult content (for guys) which, by the way, cannot be deleted, removed or blocked, I have taken the phone away from my son. I know that companies believe sex sells everything but I won't let Boost Mobile sell sex to my son. It's ashame that they don't offer a family friendly phone for those of us who want nothing to do with adult content on our cell phones. I almost talked my sister into buying this phone for herself and her 3 boys until I discovered this degrading material that is jam-packed into (all) Boost Mobile phones. There are other companies out there that restrict such content from their phones, like Cingular and Verizon. Also, Sprint's SCP-2400 model is specifically made with parental controls. The downfall to most of these are a two yr contract with no "pay-as-you-go" and if they have the prepaid choice they don't have the PTT. It's frustrating. I would rate Boost Mobile 10 stars if it weren't for the offensive content. I have a Boost Rep,(David- God bless him, he really cares), who is working with me to make changes in their policy on this issue and I hope others out there will help in this effort, too. I almost hate to complain about this phone for what I don't like about it, for fear of causing tons of young boys to go out and buy one, but at the same time, I hope I have informed lots of parents who care about their children's morality. C'mon Boost, specifically Don Girskis, VP and General Manager, give us a choice and market to the whole family!!!

THIS IS THE HOTTES COMPANY IN DA CELLPHONE HISTORY.

I've been using Boost Mobile for almost 2 years now. What drew me to them was not the walkie talkie (which I've used maybe three times since I started with Boost), but the sweet wireless web deal you get- though the cost has risen to 35 cents a day, it's still a bargain- especially if you're on the internet more often than you are actually talking to someone. The handsets are awesome, if pricey slightly modified versions of Nextel phones. I've had four of them and I've only encountered two major problems- the mouthpiece dying on my i730 and my i855 powercycling itself for no reason. I just bought the flagship i875 today and it's probably going to take me a couple weeks to explore it and find a use for its many features. So far though, Boost seems to be the best wireless carrier for my needs.

Its a pretty good deal

Let me tell you that Boost ripped me off. The cell phone service is great and the features on the phone are flat out awesome. But, I bought some calltones and a few days later, the calltones disappeared. I called Boost customer service and they said they didn't delete them. I said, fine, add them back or pay me back for them (about $20 worth!) and they said no. Yep, you heard me. They said no. They said they didn't delete them and since that "obviously" meant I did, they couldn't "re-add" them and would not credit me for them. I went straight to Virgin Mobile and have had a great experience with them. Boost lost my business forever!!!

i <3 boost.

The Boost phone I have is the i415. I just found out after over a year I can lock the keypad. Does that keep it from calling numbers when I not using it. This has happened at least 30 times maybe more. I was ready tp pitch it and start over with another plan. I hope this works or that will be happening. Also when I was in The Florida Keys last year there was little time I could use it. Is there any coverage in that state for Boost.

I love the features on my boost phone, but be VERY careful with them because they will CHEAT you. I purchased the premium 70 dollar plan...Took almost an hour for customer service...Went through the spill of getting it set up online...got a confirmation that i was complete with online portion and I thought I was GOOD.....NOT!!! Thinking that my calls were free after 7pm...after about 3 days of talking, something told me to call my account and it was down to $10dollars. I called customer service and they said that I must have not finished out the process online...thats BS....$70dollars for a plan LOST and there was NOTHING they could do about it!!!! I was PISSED!!!!

chuckie:i think its a good thing to start off with but after that its stupid because mnutes go fast n stufff i havent tried the unlimited yet but i give it a three"
mike:well i have a prepaid acount for platium and get unlimited two-way and its good to start with if u dont get a real plan it sucks cuz u loose minutes too fast i give it a 3 stars

HORRIBLE! Walkie Talkie hardly ever works... Customer service says "Outage in your area" well, ok, but for 4 months straight? Come on! Can't ever use the features because "Network is not available" for days and even months. WE HATE BOOST!

I had Boost Mobile for two years before switching to AT&T Prepaid. Two complaints I had with Boost. 1) I was able to send International SMS messages to a relative in Europe, but when they replied, I never got the messages. Boost support was clueless as to what the problem might be. I was even told by one rep that I could not send International SMS messages. 2) Boost does not have that good a choice of phones. I bought a Motorola SLVR online and an AT&T Prepaid Activation Kit and was up and running with their service within a few minutes. I then ported my Boost number to AT&T. If Boost had better phones, I would have stayed with them. They need to offer better phones.