i <3 boost.

The Boost phone I have is the i415. I just found out after over a year I can lock the keypad. Does that keep it from calling numbers when I not using it. This has happened at least 30 times maybe more. I was ready tp pitch it and start over with another plan. I hope this works or that will be happening. Also when I was in The Florida Keys last year there was little time I could use it. Is there any coverage in that state for Boost.

I love the features on my boost phone, but be VERY careful with them because they will CHEAT you. I purchased the premium 70 dollar plan...Took almost an hour for customer service...Went through the spill of getting it set up online...got a confirmation that i was complete with online portion and I thought I was GOOD.....NOT!!! Thinking that my calls were free after 7pm...after about 3 days of talking, something told me to call my account and it was down to $10dollars. I called customer service and they said that I must have not finished out the process online...thats BS....$70dollars for a plan LOST and there was NOTHING they could do about it!!!! I was PISSED!!!!

chuckie:i think its a good thing to start off with but after that its stupid because mnutes go fast n stufff i havent tried the unlimited yet but i give it a three"
mike:well i have a prepaid acount for platium and get unlimited two-way and its good to start with if u dont get a real plan it sucks cuz u loose minutes too fast i give it a 3 stars

HORRIBLE! Walkie Talkie hardly ever works... Customer service says "Outage in your area" well, ok, but for 4 months straight? Come on! Can't ever use the features because "Network is not available" for days and even months. WE HATE BOOST!

I had Boost Mobile for two years before switching to AT&T Prepaid. Two complaints I had with Boost. 1) I was able to send International SMS messages to a relative in Europe, but when they replied, I never got the messages. Boost support was clueless as to what the problem might be. I was even told by one rep that I could not send International SMS messages. 2) Boost does not have that good a choice of phones. I bought a Motorola SLVR online and an AT&T Prepaid Activation Kit and was up and running with their service within a few minutes. I then ported my Boost number to AT&T. If Boost had better phones, I would have stayed with them. They need to offer better phones.

Let me tell you that Boost ripped me off. The cell phone service is great and the features on the phone are flat out awesome. But, I bought some calltones and a few days later, the calltones disappeared. I called Boost customer service and they said they didn't delete them. I said, fine, add them back or pay me back for them (about $20 worth!) and they said no. Yep, you heard me. They said no. They said they didn't delete them and since that "obviously" meant I did, they couldn't "re-add" them and would not credit me for them. I went straight to Virgin Mobile and have had a great experience with them. Boost lost my business forever!!!

Its a pretty good deal

I've been using Boost Mobile for almost 2 years now. What drew me to them was not the walkie talkie (which I've used maybe three times since I started with Boost), but the sweet wireless web deal you get- though the cost has risen to 35 cents a day, it's still a bargain- especially if you're on the internet more often than you are actually talking to someone. The handsets are awesome, if pricey slightly modified versions of Nextel phones. I've had four of them and I've only encountered two major problems- the mouthpiece dying on my i730 and my i855 powercycling itself for no reason. I just bought the flagship i875 today and it's probably going to take me a couple weeks to explore it and find a use for its many features. So far though, Boost seems to be the best wireless carrier for my needs.

THIS IS THE HOTTES COMPANY IN DA CELLPHONE HISTORY.

Unfortunately, these phones are not only geared towards the "youth" market but they are actually geared towards the young, sexually active male. You don't know what these phones come preloaded with until you buy one. You don't need the web if you're interested in looking at half naked women. There are countless, and I mean countless, previews of wall papers to look at without ever having to download them. They are found in "Boost Live" under "Wall Papers", from there it is endless. It also has no restrictions on phrases like "gangsta bitch". My husband uses the Motorola Nextel with PTT feature through his company and wanted his family to get phones with that feature in order not to call his cell phone number which his company had to pay for. I purchased 3 Boost Mobile phones because of the PTT feature and also to have no contracts. I believed these phones were too good to be true and I was right. For the first few days it was the greatest experience since we were all able to talk to each other via the PTT for only a $1.00 a day. We all love the instant contact with one another no matter where we're at, it's great. Since exploring the phone and its preloaded packet of adult content (for guys) which, by the way, cannot be deleted, removed or blocked, I have taken the phone away from my son. I know that companies believe sex sells everything but I won't let Boost Mobile sell sex to my son. It's ashame that they don't offer a family friendly phone for those of us who want nothing to do with adult content on our cell phones. I almost talked my sister into buying this phone for herself and her 3 boys until I discovered this degrading material that is jam-packed into (all) Boost Mobile phones. There are other companies out there that restrict such content from their phones, like Cingular and Verizon. Also, Sprint's SCP-2400 model is specifically made with parental controls. The downfall to most of these are a two yr contract with no "pay-as-you-go" and if they have the prepaid choice they don't have the PTT. It's frustrating. I would rate Boost Mobile 10 stars if it weren't for the offensive content. I have a Boost Rep,(David- God bless him, he really cares), who is working with me to make changes in their policy on this issue and I hope others out there will help in this effort, too. I almost hate to complain about this phone for what I don't like about it, for fear of causing tons of young boys to go out and buy one, but at the same time, I hope I have informed lots of parents who care about their children's morality. C'mon Boost, specifically Don Girskis, VP and General Manager, give us a choice and market to the whole family!!!

horrible horrible horrible dont buy!!!

Boost just lied and said that my credit card was no good just so they could end my 49.99 plan because they wanted me to get the 70.00 one.

i love boost mobile and can't wait to get boost new unlimited service for only $45.00. way better service than metroPCS.

i think it is too expensive but other than that i like it

I just want to add to my review above. Boost Mobile has made an effort to make some changes regarding their adult content in the "Boost Live" section of their phone. They have added a "Content Advisory!" warning. They have also removed the word "bitch" from the wallpaper selection (#14) Gangsta Bitch. I am very pleased by these changes. Unfortunately, the content is still there, but it's a positive change. I look forward to the day that Boost Mobile decides to clean up their content completely so that the majority of users can benefit from this phone, because it is an awesome phone, with no contracts and a PTT feature that really comes in handy for families. If I had to guess, there is a wider audience of families and children under 18 to market to compared to the "20-something" adult males that Boost is currently marketing to. It would be nice if Boost sent out a poll to all their customers asking if they prefer this content, do not prefer it, or didn't care either way. I believe a poll would prove the majority would not want this content on their phones and would much rather have more positive images like sports figures, which Boost endorses, or musical artists that appeal to the youth market. Tons of wallpapers in these areas could easily replace the offensive ones that are there now. Thank you Boost Mobile for the advisory warning and for removing an offensive word, please don't stop there, keep up the good work!

Be careful and don't get robbed as I was by their representatives you call. I spent over 150 dollars and no one had the courtesy to at least advise me that in 30 days I was going to either loose it or that I had to use those minutes. They falsely extended the time and when I got a notice of inactivation, I called back and, of course, there was nothing they could do but sale me more minutes. It is a shame we have companies abusing the people who work so hard and need a phone. DO NOT GET BOOST. THEY ARE DISHONEST AND ONLY WANT YOUR MONEY.

my phone is great thank you

this the best offer. But be careful Of what you what and get. But my opion is that this is a good offer

Customer service is a zero: unanswered emails, form responses that don't relate to the issue, dysfunctional reps who can't repeat a six digit number. Look for prepaid service elsewhere.

Another rip off! Lost my balance thru a web malfunction when recharging. Boost didn't respond for weeks, then denied the credit.

Ill advised--choose another provider.

1 -You have to use a different cr. card for each phone. This is a total incovenience, especially when my daughter is a minor and I pay for the phone.

2- Their suggested prepaid visa cards is more a hoax...inconvenient and costly to add money each month to say the least.

3- After I purchased a newer model boost phone with a camera that cost me $149.99+tax(No trade ins) I was told that it was between me and the store to get my money back since I could not remain in my same original 49.99 plan (that is now $79.99 month for my same services)with the new phone. I was suddenly no longer in original premium package since I made changes to my phone.

4- Don't drop your phone or else....You end up with extreme expenses ranging from phone costs to higher plans for services. Somehow you lose all your ringtones that you paid for and you can no longer have the same service once you buy another phone or upgrade. I agree with Jessie above! But I do plan to go to the FCC and the BBB with this one!

Last but not least.....Boost tends to pull customers in with a great facade yet their ultimate goal is for most customers to get on the premium plan, get accustomed and "BANG"...PAY OUT THE A_S OR ELSE YOUR SERVICES AS WELL AS CUSTOMER SERVICE ARE CHANGED TO DISRESPECTFUL AND INDIGNANT TREATMENT THAT DO NOT ALLOW YOU TO TALK TO ANYONE OTHER THAN THEMSELVES! BUT....AS USUAL...A SUCCESSFUL BUSINESS IS BUILT UPON THE QUALITY CUSTOMER SERVICE PROVIDED!

I hate those damn beep beeps. Toys R US has walkie talkies for five dollars if you're into that. I'll tell you where I'm at...VIRGIN MOBILE!

Boost is actually decent. The PTT is handy, but only if you have a large number of friends with the same phone feature. Otherwise, its pretty much useless. My only real complaint is that the phones are cheaply made and plasticy. The rate prices are average though, the call quality is good. The text messaging takes a while to go through, but other than that, its good too. Also a bunch of features to explore and use.. like the GPS which is pretty handy.

Fraudulant,dumb,& the worst customer service out there.If there are any honest& knowledgable Boost employees out there, Please contact me!They have over-charged me 2 months in a row for Boost Premium/Visa Card.Every rep that I spoke w/had different answers,most were rude,no one to speak with but the person you reach. Only email requests that they never return.For single mom on fixed $ per month, they know how to screw you over.

very pleased with the service, few problems with phones, but was smart enough to purchase an extended warranty with the phone so returning them were no problem, yes costly, but understandable when you realize you are paying for not having a contract, also have a tracfone great service good customer care, phones just aren't as nice, would definately recomend boost

forgot to use the star rating

My only complaint about Boost, like Sprint & Nextel. They are very expensive; Everything you do costs you $$. Nextel, spent too much time cultivating Law Enforcement accounts AT THE EXPENSE OF THE CONSUMER. I have a Boost; Nextel and 2 Virgin Mobil phones that use the Sprint network. In major metropolitan areas the coverage is great, but the traveler has problems. The walkie talkie feature is great but on Boost, @ $1.00 a day plus your cell minutes it can get very expensive. on a 1-10 scale I give Boost a 6.5; Nextel a 7 and Sprint a 8.5. The best thing about Nextel & Sprint is the free incoming feature!!!!

M. Smith
The next Mavric U.S. Senator from TEXAS

DO NOT USE THIS COMPANY!!!
I had this company for about a year, I cancelled my acct and told them to earse my info in October 2006. In May 2007 I saw debits to my acct from them! they kept my debit card on file and used it!!!!!!!!!!!!!!

THEY DON'T EVEN DESERVE THE ONE STAR. CUSTOMER SERVICE IS THE WORST. THEY OWE ME AT LEAST $200 ON A PHONE THAT THEY WERE CHARGING ON MY CHARGE CARD EVERY 90 DAYS. I EXPLAINED THAT THE PHONE WAS IN THE GARBAGE AND HAD NOT BEEN USED SINCE LAST AUGUST 2006. IN MARCH OF THIS YEAR THEY TOOK ANOTHER $50 FROM MY CHARGE CARD. I ASKED FOR A REIMBURSEMENT AND THEY SAID NO.

I WILL GO TO SMALL CLAIMS NOW.

All i have to say is that it is way too expensive. I have to pay as a teenage 20 cents a minute, 10 cents for texting and 35 cents for web. Tmobile you are able to go on the web for free, texting is 15 cents total, and is 10 cents per minute for the 100 dollar refill card. I have sent numerous amounts of emails and i have not gotten a response back and it has only been 2 years. I call customer care and ask a couple general questions and they want to know a bunch of personal information. I would not recomend this phone company only unless you do not really like to talk on the phone

To add to the comment that i just put, all of the stuff that they put on the web is junk, you are able to preview images which is good but when you download it, it doesn't even fill up the entire screen. You are not able to preview ringtones and they are too expensive, and for 2.99 i got a ringtone that was only 5 seconds long (timed it to). And to add, their phones are bulky, fat (i call mine the block) and look like plastic. I know that all phones are made of plastic but THEY DO NOT LOOK IT.

Can't complain so far! I bought a used Nextel i560 on eBay for less than $10 and inserted a Boost sim card that I also bought on eBay for $10 with a $10 credit on it. Less than a $20 investment so far. Phone works great and I am able to direct talk with my son who has a Boost i455. I do have one problem.....appears he is not charged for incoming calls where as I am. Go figure! Since it is so expensive to use the Boost, I also carry a Tracfone which is great.....with promo codes, free incoming text, 10 cents for outgoing text and double minutes for life of the phone. It is even cheaper if you by your airtime online with the (60 + 60 plus free phone deal. Just don't forget to use your promo codes for added savings.

Prepaid boost phones are cheaper.I say this because you can put minutes on your phone anytime you want.That's wats up!

I really like my Boost phone, I'm not one for long term contracts. My husband and I use the walkie talkie feature more then the actual phone service.
Maybe someone can help with a problem I'm having though, it seems I am getting calls from phone numbers I do not recognize. Is there a way to block these calls on Boost? I am not as familiar with all the features on this phone, we only use the most basic ones.
I appreciate any help with this current problem. Thank you.
Diane

phone is very simple to use and pretty straight foward as far as feature functions.The most impressive QUALITY IS RECEPTION IN ALL AREAS SO FAR WHICH ISN IMPRESSIVE.THE COST IS PRICED RIGHT FOR A PHONE THAT HAS SSO MANY POISITIVE QUALITYS...IMPRESSED

I will say that Boost has some of the best prices, but the phones and service are horrible. The phones are way too overpriced and most are plastic. Unless you plan on spending tons of money, don't even think about a camera phone. For the past week I have not been able to make phone calls because it says that the system is busy. I would recommend the phone to new users but not to anyone who plans on keeping it or using text messages.

I myself have just purchased a Boostmobile pre-paid cellular and I have to agree with everyone so far, it is the best pre-paid phone out there. I must write about my experience at the Long Beach Town Center(tha LBTC) in Long Beach Cali4nia. Okay, so I enter the Verizon Wireless store first right? As soon as I walk thru the door, one of the employees there assists me right away. I ask him about the Chocolate phone(I know they don't have them in pre-paid but work with me, will ya?!). He tells me the price that would allow me to leave with the phone in my hand and then I ask him if there's an activation fee to go along with it. He tells me(to my relief) that the price to get the phone turned on would come on the first bill. I'm excited at this point, ya know? Then I ask him if they are only selling the black ones or if they have any other color available and to my great surprise, he tells me that they have a black one, a pink one..hold up.! Stop. Wait a minute. Did you just say a pink one? I'm soo ecstatic 'cause thinkin' they only sell the Strawberry phones online(that's what ist says if youu go to therir website) I know what you're thinkin', what does this story have to do with a Boost mobile review, right? Uh-huh. I knew it. Well, my whole my point is I have no credit. You see, I'm only about to turn 19 this September and I'm tryna keep a clean slate which pracitically everyone I know is advising me to do. SO since I have no credit, my happiness turned to utter dissapointment when the dude told me that there was an extra fee I'd have to pay to get the phone since i'm completely credit-less. I knew there'd be a catch! I ended up going to Sprint just down the street from Verizon and was talke into buying thee greatest pre-paid cellular phone to date, Boostmobile-that's right. wWith no contract to worry about, no consistent monthly bill, I think I'll be keepin' this lil' phone for a while.*bill

"Okay..I know I made a few errors here & there in my written review, but e'rry1 makes mistakes right? lol."*

BOOST MOBILE IS A CHEAT! MOST OF YOU ARE PAYING 20-35 CENTS A DAY FOR WEB SERVICE WHEN YOU CAN GET IT FREE!!! I HAVE BEEN FOR THE PAST YEAR NOW! (Don't think so???? Go to the main menu, as if you were about to buy a ring tone... Press and hold any number key and wait... then it says "Not found: the page you were looking for... blah blah blah... Then press MORE on the bottom... Another list comes up and theres three options.. the number 1 option is Go To Site. Click it, and type in your website! thats all, and they wont even know!!! )
And ALSO, Their customer service SUCKS!! They tool My remaining Minutes for NO REASON and they claimed it was because I Called my Voicemail all day...... (ONE, I call my voicemail from my house phone) and (TWO- When i checked my call records online, there was NO Voicemail calling on there for the past 2 weeks!!) Why Lie?!?!?! (because they don't want to refund my money!!)

ALSO... Did you ever notice RANDOM people calling you with the wrong number?? Thats because they recycle their OLD Ones so if you buy a "New Boost Phone" Be prepaired to have someones "old number" I remember getting my number changed because of harassing calls, and they were "Out of my area code at the time" (what the hell?????????)

Also, whenever something goes wrong with your Phone, their excuse is an OUTAGE in your area..

(THEM: You live in Philadelphia, right???
YOU: Yes...
THEM: Well actually, boost mobile is having an outage in that area at the time, and it should be resolved in 24-48 hours.)

I'm PRETTY SURE 9-10 Of you heard that EXACT conversation.

On the Phone, when minutes "{magically disappeared" from my phone, a customer service representitive, by the name of TIM, actually TOLD me I wasted My money choosing their service... If i saw tim now, i'd hug him, because he was SO right.

I purchased a phone and then went two days before boost customer service reps. finally figured out how to connect it. So the next week I purchased one for my husband and went thru two hours of dealing with customer service to no unveil the phone still doesn't work just the walkie talkie and all they can say is call back in a couple of days. customer service is the worst I've ever dealt with and have no knowledge in cellphones and how they work. I am so dissatisfied with Boost Mobile

This company has the best online site where you can see your account in detail down to the minuets and phone numbers you have called. Very cool.
I liked the flip phone for it's menu and options, but it's just too fat. (I'm fat too, but that's beside the point)That have other models but at $100 and up , they'er too expensive.
I wish they would come out with the motorola w370 at a reasonable price. But it wouldn't have the walkie-talkie feature, which I think is why the other models are so fat or big. They should offer a model (w370) for those who don't want a walkie-talkie or a bulky phone. I'm using net10 now for the cheaper per minuete fee and cheaper phone, but I still would rate Boost Mobile with 3 stars. They gave me coverage where I worked, whereas Virgin Mobile didn't have coverage. Virgin Mobile uses the Sprint network and the Sprint network covered my area--but Virgin Mobile didn't. Go figure.

I know a lot of people buy cell phones for their children (most likely prepaid) and probably do not check the content that comes preloaded on them. I believe with my complaints (above) about the adult content and language that comes preloaded in "Boost Live" under wallpapers and my e-mail to vice president and general manager, Don Girskis, on this matter made a difference. I'm happy to say my boost phone now has this message: "We're sorry, but you do not have access to this feature. Please contact Boost Care (611) with your account passcode to enable this feature." I was surprised, to say the least, when I went to Boost Live and saw this message. Thank you Boost Mobile for addressing my concerns, God bless you for that!!! On another note, my camera doesn't work anymore and has this message: "Multi-Media Error" not sure how long my camera hasn't worked 'coz I hardly use it, but I'll have to call Boost to see if the problem is related with disabling Boost Live, which wouldn't make sense.... Unfortunately, there are no perfect cell phones and plans out there, it really depends on where you live and what features you want in a phone. In this day and age of technology, you'd think cell phones would be free of sooo many glitches! Good luck to everyone here who has issues with Boost Mobile, my advice: send your complaints directly to Boost Mobile, via e-mail or snail mail and not to customer service reps. it DOES make a difference.