Colleen Palakovich

{ 09/13/2011 }

My best advice to you....Don'y use At&t. If you want to deal with lack of reception, dropped calls and or no service from many areas in town constantly then this network is for you! Had major issues in charlotte, Nc no reception at house had to walk into street to talk or get service and now living in Wilm, nc and last week no reception at my home here after having service at this house over a year?? Problem after problem and waste of money and time. Go elsewhere snd sefe yourself a lot of headaches and time. Price might be good but service is not so why pay them?!

dmom

{ 09/10/2011 }

Does anyone know if the messaging pkgs of 200 messages for $4.99 still charge $1.00 per day for usage? Tried to call cs and .....well, you know. Also, I'm on the 10cent/min plan but when I click on any of the message plans to add them to my acct, it says it's not an available option. Don't get it, as that plan is listed with the message pkg option.

Other than this confusion, the phone is right for me and the plan works as I don't use it much.

CMS

{ 09/10/2011 }

I have used an AT&T Go phone for a couple years now (have 3 different phones) The service had steadily gotten so bad as to be ridiculous. Dropped calls all the time. Voice quality has gone down the toilet. The website for your account is a joke! VERY difficult to get through to a real person in customer service. Got billed even after I cancelled automatic billing. Got told by CS that there is a no-refund policy. NICE TO FIND THAT OUT NOW! not when I first got the plan. Over 1 1/2 hours on the phone to finally get it straightened out. Thankfully I am changing phones and plans and won't have to deal with ATT anymore! I could go on and on about this.. but I think everyone gets the picture.

C-Legal

{ 09/07/2011 }

I been using go phone since it started and yeah the prices are a lil high but you can use any phone you want with great 3g Service. A lil mad cause they don't offer the unlimited data to smart phones but still give 4 stars.

Elda

{ 09/03/2011 }

I just purchase a pre paid phone card at Radio Shack and I purchase the wrong one. Yes, it was my mistake but you would think that AT&T would refund my money back in good customer service. But all they can say is sorry Charlie. Now I just threw away 50.00 dollars. Because I don't know anyone with a pre paid phone from AT&T, what beautiful customer service AT&T have. That's why I stick with verizon. This is what I get for trying to help a friend, oh I purchase the phone card at Radio Shack and their service was no better that AT&T.

Steven

{ 09/03/2011 }

If you don't talk much, but need a cell phone, this one works. Just watch the expiration date!!! It's 12:00 noon CST (not CDST) on that date... and it's *not* a year; it's 365 days. You're buying "no frills" and that's what you get. Don't expect any customer service.

Advice: buy cheap & short with a credit card. Try it. If you don't like it, challenge the CC bill quickly. You still won't talk to a human, but the system will issue a refund.

It works well all over Texas; I wouldn't switch.

@UIdiots

{ 09/02/2011 }

@Burt

Im not sure if u r agreeing with me or being sarcastic. Either way, PREPAID is exactly what it is. I got rid of my Droid to go prepaid and you bet your bottom dollar I researched prepaid for 3 months before deciding. I knew what i was getting into. Tracfone is pretty decent, I only AT&T because of the unlimted plan they have.

tony

{ 09/02/2011 }

hey do u have the Motorola Quantico W845 in pre paid?

Candace

{ 08/30/2011 }

My service was completely nonexistent even when I had "full bars". My calls dropped frequently (2-10x a day) in my own apartment and elsewhere. My phone shuts off randomly, or it just restarts itself. I went to a local AT&T store (not a Radio Shack, etc) to ask them what I could do to improve my service pickup and they said the only option available came with a post-paid plan/contract, which I cannot afford. The reason I chose prepaid is because all I need is flat-out unlimited talk and text and nothing more. On top of receiving no solution for my poor phone service, access to a human being for customer service for a Go Phone is like finding a unicorn. The automated menu on the provided service numbers in my phone led me in circles. Go Phone customers don't even have the convenience of online contact if there is a problem. The nearest AT&T store location is an hour bus ride away. It's like you are shunned if you don't have a "real plan". It's a shame there isn't easier access for prepaid customers. I plan on switching to another provider within the next month. Coming from a grad student who is completely fine with the bare essentials, this has been a total inconvenience.

Deniece

{ 08/28/2011 }

Bought this a go phone 4 days ago. So far so good. Coverage has been great. Have not had one dropped call. I took it into buildings where I know my Verizon Blackberry did not get any service, but my GoPhone did. I had already accepted the "you get what you pay for' attitude that most ppl have. My husband is paying 89.99 plus 30.00 of data for Verizon right now. I pay $50.00 unlimted talk/test, web is added by I dont use it. Bottom line is, you do "get what you pay for," but prepaid if for people like me who do not want to be held down in a contract. AT&T's rep did not hide the fact that I could possibly get spotty coverage because their "contract" customers will have first dibbs on their towers & partnered towers. I rather have spotty coverage than a 1500.00 to 2000.00 a year phone bill. Now if only I can get that husband of mine to get rid of that Droid..:-))

Fred

{ 08/24/2011 }

I've had the Go phone for a couple of years using an old Samsung phone. I don't make many calls so it's cheaper for me than a prepaid plan. Problem is it does not use the same network and so I get less bars than others with the same phone, just different plans

Edward

{ 08/20/2011 }

I had At&t Go phone awhile ago, had the Samsung A177 phone...The main problem i have had with this service is not the call quality or the messaging it is the fact that they are crooks..When i first purchased phone i was doing regular pay as you go and noticed that money was being deducted in small increments from my balance when i was not using phone at all..After awhile i switched to their monthly unlimited plan which at that time was 60 dollars a month (Now its 50) However i was not getting a whole month worth of service for the money i was paying which is why eventually i had to stop using them and move on to another company.

Marty

{ 08/16/2011 }

I changed from an ATT plan last month to the PrePaid Go Phone plan. FLAT rate at $50. My service SUCKS like no one could believe. In greater Los Angeles - NO service many times, DROPPED calls are the norm. I was lied to by ATT when told the Prepaid phones use the same network. They DO NOT!! When you finally get someone from Customer Service, they listen and give you a good story but NOTHING changes. Sitting in my office top floor of 2 story building. All glass around and NO signal bars!!! ATT get with the CELL program!! Folks, you are losing my business!!

D in LA

{ 08/12/2011 }

Pretty pleased with the GoPhone for 6 years. TIP: By law you can ask to be transferred to a representative in the USA when foreigners are hard to understand. I did it, wasn't rude but asked politely-it works.

Woodi Nville

{ 08/11/2011 }

I was happy with the service, but wanting to save money, I moved 2 contract phones from the least expensive ATT Family Plan($74/mo. including all Fed, ST, local tax) over to GoPhones.

Usage averaged low, about 350 min. / mo. I was reluctant to leave the plan with its accumulation of 2500 unused minutes. But, on the per minute pre-paid at $.20 / minute I was happy with the savings. Now @ $.10 per minute, even better. One cheap go phone cost $15 to purchase and $100 to operate for a year (less than 1000 minutes). The other, an LG smart phone was $179 to buy, $10 / mo. for minimum text and data plans and should cost about $300 to operate for the year.

I understand it is the same network and the quality is comparable to before. Saving the $500 per year or more pleases me, and not paying for minutes I don't use makes me actually happier with the service overall.

If I were using the phone constantly and needed unlimited minutes, I might feel differently.

Chris J Brown

{ 08/07/2011 }

My expiration date was 8/9/2011 so I called on 8/6/11 to refill so as not to lose my acumulated air time only to be informed that I was late in renewing
and the time was lost.
When it comes to devious business practices A T & T in right in there with the best of them!

Krysta

{ 08/06/2011 }

I am VERY unhappy right now. I just went to WalMart to buy a pre-paid phone card for my trip to the Bahamas. I went home and called the number on the back of the card to activate it. The agent on the phone told me to scratch off the back of the card and read her the numbers. Later on in the phone call she told me that I cannot use the card in the Bahamas. The pre-paid card says NOTHING about "the purchaser not being able to use it in the Bahamas", in fact, the card says WORLDWIDE. THIS IS FALSE ADVERTISING. I AM VERY UNHAPPY. I called back to see if I could mail the card to them so they could send me my money and they said it was non-refundable. I AM VERY UNHAPPY WITH THIS AND I think they should be sued for false-advertising.

CK

{ 08/03/2011 }

Discovered if you only have one bar you will get your text messages maybe an hour or more after a person sent it. Wow awesome great service NOT. Always have trouble with reception, now I have it now I don't. Wished it was still Alltel.

Crystal Reed

{ 08/03/2011 }

I have a go phone and the price is good but my issue is now I have service now I don't. Its really starting to be annoying.

ME

{ 08/01/2011 }

poor connections dropped calls when i had the nokia model 2680 are better than any phone that they have on the market even the touch screen 3g is a blimp u have to keep taking the sims card out and wiping it off just to program a number in ya phone because it keep telling me to wait a few seconds i cant keep my numbers programmed because the phone is jacked up.

Kim

{ 07/30/2011 }

I have been using a go phone for a few years but i am planning on switching i add money and its gone the next day with data and texting plans already there.

hugh

{ 07/30/2011 }

this is the poorest service out of the three i have had. they sent me 20 plus reminders of my credit card expiration. i got a trac fon on qvc w 1300 min and a smart phone w camera and video and tripple min for life. what ios att doing for u???

Will

{ 07/18/2011 }

DO NOT BUY THE NEW LG Thrive Smartphone. It is very expensive to operate. It uses more data in a week than my old gophone used in 6 weeks.
Confusing phone. JUNK

Jo-Ann

{ 07/15/2011 }

was thinking of trying the 'go phone' out for my husband, but after reading the reviews, i think we'll pass. I was drawn in by all their up to date phones & avail. but now, not so much.
I personally use staright talk, the smartphone that uses at&t towers (i live in the sticks) and i have awesome coverage here & everywhere i go. I have my husband on the 'verizon towered phone' w/ straight talk, it works so so here..and great everywhere else. But after reading these reviews maybe i will just get him on the at&t straight talk phone too. Nothing like unlimited talk, text & web, for $50/month, and personally w/ a smartphone i use my phone for everything, its worth every penny. Good luck to you all, thanks for the reviews & in put. It really helped me make a decision.

Guest

{ 07/11/2011 }

I have had the AT&T's prepaid service since 2008. Service wise, I have not had a problem with it. When I need to talk to someone in customer service is where I have the problem. I cringe everytime I have to contact them... they can speak English but cannot understand it...the reps sound like they are speaking from a script and are following a flow-chart if you have a problem.

mark

{ 07/10/2011 }

Had at&t and then switched to the go phone. What a deal - 50 bucks unlimited. Now I have no reception but have 4bars on my phone. This go phone is the worst. I have to try to call 20 times to get a call through. I get texts a day later. I cannot express how horrible the go phone service is. The regular plan -not prepaid - was fine.

M.P.

{ 07/08/2011 }

Horrible reception. AT&T GoPhones have NO ROAMING so you're restricted to using only AT&T owned towers. Price for minutes is fair on the simple rate plan at ~10c per minute but texts are a ridiculous 25c each. Texts are also charged to you whether you open them or not so expect to lose some of your money to text spam that you can't filter (without turning off texting completely). There are better prepaid plans out there, and many of them also have roaming with cheaper texting. Skip this one.

Unsatisfied Customer

{ 06/30/2011 }

0 Stars-unreliable service, not user-friendly, difficult to reload. There was nothing about this phone I liked. Regret purchasing, learned my lesson.

mike

{ 06/28/2011 }

Does Anyone know if TrapCall(used to unblock private calls) works On $50 unlimited prepaid plan on At&t???

barbara

{ 06/28/2011 }

go phone service sucks and they are unreliable...A;ways a problem and now that I cancelled my services over three months aga..no one will return calls or you can't get through because they are continuing to take monthly payments out..worse company ever

works for me

{ 06/27/2011 }

got the 50 dollar plan and love it.

vern

{ 06/27/2011 }

DO NOT GET A GO PHONE. I have to call my go phone 3-4 times daily to make sure it rings. I recently got my go phone and noticed that it was not ringing. I called my go phone from a land line and it was going directly to voice mail even though it was on, and it never rang. I had to turn the phone off and back on to reset. Last night when I called it I got a fax signal three times. Once again, I had to turn the phone off and then back on. All times I called from a land line. I called AT&T today and get this. The technology for go phones is different than their regular wireless service. WHAT. After my minutes run out I will NEVER use AT&T again. I use the phone for an advertising campaign to track calls. If I can't trust that the phone will ring how can I trust AT&T.

Magyarboy

{ 06/23/2011 }

We switched from PlatinumTell prepaid serivcce to AT&T gophone service because we couldn''t get even bad service where my son lives in West Seattle. By comparison, AT&T is more expensive by double. But it works. In fact, I learned that AT&T has a tower only 3½ blocks away from my son's condo. No wonder everybody in the neighborhood swears by AT&T service.

I'm here to tell you that even AT&T makes a practice of charging for services that appear to be included. AT&T Navigator service is pretty good, but it costs an extra $10 per month, something not mentioned on the AT&T website. AT&T customer service told me that I could expect that service to stop working after about two weeks. They don't know why it happens, but it does. So I have been charged $10 for a month of service they know I won't be receiving.

Then there is the extra $5 per month AT&T charges its prepaid accounts for email service over and above the cost of associated data service. Again, this charge doesn't aeem to be mentioned on the AT&T wireless website, but they took the money out of my prepaid account anyhow.

The prepaid providers seems to offer only a lower class of service to prepaid vs. postpaid customers. I am doubtful that is really a good business practice, but I do know it makes them look cheap, cheap, cheap ... and dishonest besides.

uses it for 6 months

{ 06/23/2011 }

no dropped calls so far, yes you have to power down before getting a number and needs to be charged properly. worst thing is that the cheap phone that it came with does not shut down the touch screen, so I was charged for things when the phone accidentaly touched something in the bag or on my body, and the web loaded for example, a message came that the last transacton cost you XYZ and I did not even know what button/function caused it. you can lock the phone touch screen but that will take away the ability to answer calls quickly, so what is the 'easy' phone for if you need a password to open the screen pickup the call...I got an inexpensive phone carrying case instead and the random function activation problem is reduced by 90% or more. still don't like the service expiring every 90 days....good basic phone service for emergencies or 'normal' to minimal everyday use. I am using the refill online at www.att.com/gophone

Toni

{ 06/23/2011 }

I have had an AT&T pay as you go phone for over 3yrs and I have been satisfied with the service. The only time I do have trouble with connection is in very remote areas. However, I just recently turned off the txt messages, I think .20 cent per txt is too expensive. Otherwise, I am happy with AT&T.

Helion

{ 06/22/2011 }

Seriously great deal. I am with AT&T 10c/minute, purchase $100/12 month refills. Data and texts are blocked since I use a Blackberry 9000 purely for calls and WiFi for data access. I was spending $70 + taxes + charges for two phones and now only pay $17. The network and calls are exactly the same as when I was on a plan, so my only grumble is I wish I had done this from the start. AT&T just recently dropped from 25c a minute to 10c so now I can make a lot more calls and not go over the $8.50 a month minimum charge. I had to call them to switch but otherwise it was a seamless transition to the new rate.

Tammy

{ 06/22/2011 }

I LOVE my gophone. My husband is on a verizon contract and I have coverage when he DOESNT. As for the pricing. Go look at verizon's prepaid monthly plans. Unlimnited is 94.99 and you STILL have to pay for data usage. I pay a flat 75.00 a month and get unlimited talk,text, pics and video with 200mb data. Not too shabby! considering a contract will charge you more than that, and then add ALL the extra fees and such! I will never have another contract phone PERIOD!

christine

{ 06/22/2011 }

I love gophone. You just need to learn how it works. Calling Customer Service will help. They provide excellent Customer Service. The IVR is a headache but you can get rid of it simply by pressing 0 randomly. For sure you will be directed to live rep immediately. The service is way better than the rest.

james mak

{ 06/21/2011 }

Gophone is headache and waste of money and time. Activated online, says activation successful, ya right. Called att for 30 min. guy assures me it doesnt work because i don't have signal, i say yes i have 5 bars, just wait for the signal then it will work. ya right. 4 days later still doesn't work, says no network. i had no phone for the vac. i bought it for.

Louisa

{ 06/17/2011 }

Very dissatisfied. I wanted a basic prepaid phone. I have had it for four months and have not been able to use it when I need it. I get messages and I am unable to make calls. I have gone to the office and I have to wait a long time. They tell me it is working and get home and have no luck making calls.
Just today I went and waited 20 minutes and left. Went back an hour later and waited 30 minutes and I signed the paper,
but they waited on people that signed after me. Finally came home and I am now looking for another prepaid service.

@cherese

{ 06/17/2011 }

Sorry, but you don't need a credit check. GoPhone is prepaid which is exactly why you don't need one,

Karen F

{ 06/15/2011 }

You are incorrect in saying the AT&T offers its nationwide network to prepaid customers, so there is no roaming charges. AT&T offers its own network, not ones that are partnered but owned by other services, so its actual coverage is much smaller than postpaid accounts.

It is not - there are no roaming charges. It is - there is no roaming!

Karen F

{ 06/15/2011 }

Can I give this a 0 stars - as that's the status of my Go Phone service right now. I had the phone activated in one of AT&T's phone stores, bought $100 in time, then went to watch my son's house, in an area not under the "coverage map". I had been assured by their rep that the phone would work there. Even your site says it "offers its nationwide network" to prepaids so there are no roaming charges. No roaming charges because the phone does not work here. Except for a welcome text I received while still in the coverage area, nothing - just ERROR: Action failed, though it shows 5 bars of signal. And no way to contact AT&T by email which can only be sent by signing into your account - which it also won't let me do. I am stranded here with no working phone and no way to contact AT&T.

So is it: "no roaming charges" or "no service in out of coverage area"?

lalala

{ 06/14/2011 }

I never really had issues with ATT,but they just got wayy too expensive for us. I hate the fact that they took away the unlimited data. that's so not cool.

larry

{ 06/13/2011 }

i have had my go phone for over a year and last month and this month i have been charged on a sunday 7.40 for talking to another att phone and in the evening after 7 iwas charged over $3 and any solicitor who calls i get charged even if i do not answer and there is no one to call and get my money back which is close to $30. its like the track phone i had everytime i opened the phone i got charged. this so called web site is a joke!!!!

Oleg

{ 06/12/2011 }

GoPhone does not work in Canada. So you are offline when you need to travel to Canada. That is unacceptable really.

me

{ 06/10/2011 }

i like it but there is to much people out there for just data and thats it just get a computer and internet much cheaper.

will

{ 06/10/2011 }

recently purchased the ATT LG Thrive smartphone from amazon.com. I love the phone. But it uses up the data packages much faster than other gophones.

GoPhone User

{ 06/10/2011 }

I dunno what everyone is complaining about. I have been using GoPhone service since 2002. It's perfect! I don't even use one of their phones - I use a Nokia 6120 classic I bought unlocked off the internet. Works great for voice and e-mail. I buy a $100 airtime fill and it doesn't expire for a YEAR! I use about $5-10/month, (usually a lot closer to $5), so it lasts me for that whole year too. I've traveled all over the U.S. and Canada with it. Used it in Mexico (Cozumel) and it works great. No complaints. Sure better than spending $100/MONTH or whatever on a damned iPhone!

john

{ 06/09/2011 }

Bought the phone for my daughter. It works 10% of the time. When I dial her number it rings twice and says "We're sorry, the call cannot be completed as dialed. Please check the number and dial again." She can't dial out. Horrible experience. 3 calls to customer service got me nowhere. AVOID ATT GOPHONE. (My wife has att and it works fine at the house. It's not a "bad signal in a remote area" problem.

Kate

{ 06/09/2011 }

I have had my go phone for several years. There is no way I would change the phone company to anything else. I have had other phones before I got this one it is the best yet.

Alex

{ 06/09/2011 }

0 stars.. I bought this go phone for college for going back and forth where there is no coverage for verizon...did not realize nor did the at and t person tell me that if you don't use the phone for 60 days you lose the phone. So i wasted my money because i'm not going to fill up the phone over summer... thank you at and t. Will stick with verizon.

@itzbobz

{ 06/08/2011 }

its not 25 cents a minute it is 10 cents a minute. come on if your going to post at least get it right.

itzbobz

{ 06/03/2011 }

I have found the simple $0.25/minute GoPhone to be the least expensive plan of all for the occasional user. A $25 prepay is good for 90 days unless additional minutes are added.

You can also buy discounted minutes from web sites like CallingMart, where 100 minutes are sometimes on sale for $23.75. If you do the math over 90 days, its like getting cell service for $8.33/month with 33 minutes free!

Service in my area is excellent, with no dropped calls. Customer Service is almost non-existent, with no email support for problems. You may have to pay to get your phone, but thats a one time thing, compared to the savings per month.

randi

{ 05/31/2011 }

i love the service BUT for some reason after the storms hit here in tishomingo oklahoma no one here has any service AT ALL. Id like to know if this problem is going to be fixed or if i need to go with another phone company! Which i DO NOT want to do BUT i need my phone.

darlu14

{ 05/27/2011 }

If I could give negative stars...I would! AT&T sucks big time. Customer service is not only unhelpful...but indifferent as well. AT&T is the biggest phone company & yet all calls are "Unknown"...and my daughter's phone cannot send any texts. What a RIP OFF! Hidden fees for sucky service. Can you tell that I'm disappointed? Tracfone is WAAAAAAAAAAAAY better...

richie

{ 05/26/2011 }

this service is the worst Ihave ever had!!!!!!!!!!!!!!!!!!!!!!!!!!!

New to AT@T Prepaid

{ 05/19/2011 }

I was concerned after reading some of the customer reviews here, that I would be disappointed with prepaid AT@T service. After using it for over a month, I find the service better than my previous carrier, postpaid Verizon. I live in a remote area in the California desert that is known for spotty coverage, and I can still pick up enough of a signal to make a call and download text messages. My postpaid Verizon Blackberry could not. I traveled with my new prepaid AT@T phone from the California desert, to the coast without any dropped calls, or loss of signal. On the coast, I used the phone to check email, social networking, and read the news, without any problems. Adding minutes is very easy and can be done by phone, or internet. This is a great service for those who want the convenience of a cellphone but don't want a long term contract. I'm very happy I have an AT@T Go Phone.

love it

{ 05/18/2011 }

i have no problems everything works like it says.it's just angry people that dont know how to use prepay.

Hate at&t

{ 05/18/2011 }

Ok get this, I have over 2500text messages to use for an entire month. But because I saved my money $12 and bought the 1000 messages for $9.99 before the cash vanishes from my account. (Leaving $.87, that expired.) well needless to say, when that $.87 expired, my messages are technically void. I call the automated refill center and select "check my feature package" and it still says I have the 2500 messages to use for a month. Yet I cannot use it. I popped my sim card into another AT&T phone, tried sending messages and my friends didn't recieve. They tried to text me, I never got their messages.. It's annoying how you need to keep a little cash in your account to use your (already paid for) feature packages.. It's hard to keep cash in your account for the fact that cents at a time is taken away from my account balance.. My reccomendation to you? Buy a decent iPhone or htc droid, have it professionally unlocked, and buy a cheepy boost mobile or virgin mobile or anything better, activate that phone with the sim card in the original phone and after that's done, take the sim card out and pop it into the better phone.. AT&T is a peice of crap and no one should suffer their un-relentless wrath...

Anonymous

{ 05/17/2011 }

It's a phone company that refuses to provide service over the phone! Why do I need to go to the store. ... I don't trust a phone company that can't provide service over the phone or internet!!! Awful experiance.

paul

{ 05/17/2011 }

i currently have over 1000 messages on my pre-paid plan but my airtime has expired but my service isn't over until 2 more months, would this effect my ability to send and recieve messages from my phone? i'm asking cause i cant recieve or send any of those messages. p.s. it's not the phone cause i tried sending messages from another phone.

Eddie

{ 05/17/2011 }

A lot of these problems can be solved by taking the extra 10 seconds to read directions. For the lady who can't find her number, they send it to you when you activate, power down the phone for about 10 minutes and turn it on again. As far as customer service goes, prepaid users are near the bottom of the totem pole. Sad but true. If you don't mind dealing with less than stellar customer service, then its no big deal. Also, these phones can simply be replaced in the event of hardware damage. Shelling out 10 to 20 bucks for a new handset from the store beats sitting for 2 hrs waiting to get out of Paki phone line hell. Go Phone's value isn't bad at all as long as you don't expect the world from it.

mama bnz

{ 05/15/2011 }

Hello al... I got a new phone from my adult children for mothers day! well this sunday i tried to turn it on/ i'll be darned I can NOT fine the Phone Number any where! I tried to call customer service and they are closed. see my t-moible act has 24 hrs serivce!but not great area phone service where i live.I think I might be able to live that and just put this darn thing in the draw! why do i want to go to a service where I can only get help sometimes? I just think it's a bit odd/ this phone can show you everything BUT YOUR NEW NUMBER!In all fairness it did say it to me very fast the number however I had no pen and was not ready for that there also was no warning/no replay nowhere to see it Hello some of us Baby boomers need a replay! oh why bother.

tom

{ 05/13/2011 }

Customer service doesn't understand or speak English properly. Refill cards don't work. AT&T said it wasn't activated. Returned to store. Store issued new card and activated it. AT&T still said it was not activated. Store manager was on the phone with AT&T for 30 minutes and could not resolve issue. Store refunded cost of refill card. Now I have a worthless phone that can't be refilled.
Moving on to a different cell phone provider.

DicksGrill

{ 05/11/2011 }

Have had a go phone for 10 years & have liked it in the past (cingular) ...BUT the last 3 months they have started charging me a $1.10 many times lately for incoming calls that i didnt answer...& now they wont pay back the monies they have taken for me NOT using the phone...they say it's the thing to come... get a 10 cent a min. package...their NUTS... time for a new carrier

bill

{ 05/11/2011 }

anyone have any experience with the new LQ Thrive smartphone. I read in two reviews that the data connection is very expensive. One man noted he used up 100MB in 30 minutes. Best Buy has the phone prived for $179, but several online retaliers have it at $149 already.

Moussa

{ 05/08/2011 }

Hi there,
I have one question:
why US carriers don't allow international roaming to their prepaid phones?? It's not a technical issue because all european carriers have been offering it for more than 10 years (it is expensive though, but you have the choice to use it or not) and it is impossible to make a call with negative balance.
I asked once att customer service but they just answered that there is no international roaming on prepaid phones while I was asking for the reasons behind.
I am just curious
Blues Skies

Dinero

{ 05/03/2011 }

A lot of dropped calls with the $75.00 data plan...

I rate this 0 stars

Iphonejunkie

{ 05/02/2011 }

Using iPhone 4 with $2 a day + a 500mb data package for $25 a month, no problems at all!

Margaret Halpin

{ 04/29/2011 }

I put $25.00 in my account 2/8/2011 My son is the only one who calls me on my cell and that has been maybe 3times in the last 10 weeks and it only amounts to not even three dollars a call. I would like to know where the rest of the money wen

alejandro reyes ramires

{ 04/26/2011 }

quiero actibar un selular que meregalaron

happy

{ 04/26/2011 }

Why don't you all just go with Tracfone? No $1.00 per day plus call charges. Great coverage!

Emm

{ 04/26/2011 }

First of John and Mary, I believe that you are both on the AT&T payroll because I find it hard to believe that anyone would pay as much as this service costs to get such horrible reception and customer service. I deciced to pay a little extra for my service because I was promised coverage and a higher quality of service. Yeah, right... The only thing I actually got out of using this service was a headache. To others who said that the customer service reps are not knowledgable- amen to that. I think I knew more about their network and the phone I had than they did... Funny how I am now on a plan that costs about half as much and have tons more features and actually have network coverage.

Mary

{ 04/23/2011 }

I had purchased a LG Prime go phone which was stolen. I went to an ATT store and purchased a less expensive phone but then decided that I wanted to upgrade to the phone that had been stolen.
Well, I had a couple of issues with the phone and account but was fortunate to reach a young lady named Lisa at ATT and she had the knowledge to assist me with technical issues that I had on one of the phones and got the other account to gove me the 15.00 air time that should have been given to me at the store.
My family always had ATT and when I moved out on my own at the age of 20, I stayed with ATT and it is people like Lisa that always gets the job done and the fact that you can reach tech support 24/7.
Thanks again Lisa. You are the best tech person and I hope if I ever need tech support that I can reach you again.
Also, I love the LG Prime phone. It is so easy to get used to the many settings and features offered to you. I also purchased a Samsung phone which I did not know how to use but again with the tech support I received from Lisa I am sure that I will come to enjoy that go phone as well.
Mary Walsh

John

{ 04/19/2011 }

I've had GoPhone service for over 3 years now. I only use my phone really for work calls and friends/family. I typically get the text packages as well for $4.99 for 200 messages a month, which is ideal for me and they roll over if I add more messages. I really like AT&T because I get full service anywhere in my house, Verizon and T-Mobile get very poor service if any at all in my house. I used to not like the prices because it used to be 25 cents per minute, but now they've dropped it to 10 cents a minute with no daily fee which is very reasonable. I have saved so much money and stress going with a non-contract phone. There have been times where I didn't use my phone for over a month while out of the country and my number was still saved for me with no balance on it. I highly recommend AT&T GoPhone for anyone that just needs a phone to calls here and there and lightly text. So please take advice from someone who has used the service for over 3 years with the same number and no problems.

linda

{ 04/17/2011 }

AT&T online coverage map shows best coverage service in zip code 85547. There is no coverage. They are working on it and may take 2 years!!!

Was told there would be coverage in 85547. Waste of money and not possible to get information from customer service.

Willie vegas

{ 04/15/2011 }

What a piece of c-r-a-p! I can't register my phone online to activate it, I can't get the phone to transfer me to the mobile center to activate it!
STAY AWAY!!! JUNK JUNK JUNK. SCREW AT & T!!!

ATT unlimited lies

{ 04/14/2011 }

What ever you do dont think ATT knows the meaning of UNLIMITED because they don't! If you talk alot, utilize confrence calling, call forwarding,or call free chatlines, they will take what ever money on your account and shut you service off. Even if your on prepaid (gophone) service and you have paid for that months service and you have ANY OTHER MONEY ON YOUR PHONE they will take all of it! Thats right TAKE not refund! DONT GO WITH ATT! ATT is only unlimited untill you use there service UNLIMITEDLY!
PS ATT wasn't always like that from my experience. Be advised it dosnt matter if you've been with ATT for years. Ever since ATT brought T-Moble the reception
has be HORRIBLE and now with ATT's ever changing definition of UNLIMITED SERVICE who needs the problems.
ATT is not cheap therefore they should give their customers no problems!

venky

{ 04/12/2011 }

i wish i could give 0 stars.

i hardly review on things i use..buti despice this service.they give on 200mb usage of web.. n then not better plan for data.
They charge 75$ monthly, when you pay 75, they took away 4 cents for processing and then i had to recharge 15$ again to continue my plan. its the weirdest thing ever, i would have been ok if i was charged 75.04$ instead..crazy

Kortnei

{ 04/11/2011 }

i just got a GoPhone and I cant find out what the number is its notin the menu or anything!!!!!!!11 customer service says call 411 not 611 but 411 askes for the number!!!!!!! I hate At&t the worst phone service possible!!!!!!!!!!!!

hmm

{ 04/10/2011 }

have had alot of problems with randomly dropped callls, but other than that no complaints

Cindy Marshall

{ 04/01/2011 }

GP038: The activation has taken longer than normal. Please try again later.

I have been trying for 3 days to activate my new sim on my old at&t phone... I am shopping for another carrier. At&t, you just lost an entire family of customers.

Jim

{ 03/27/2011 }

<<ok heres the deal ive tried to make a payment for my phone that i got from christmas. to only find out that not only i cant make a payment. but someone changed my socaol so i cant even login or even my phone now. when i called tech they were ignoreant of what i was teling them. so i havr to ask is everyone at at&t gophone know thier jobs? or do they have to work hard at being stupid. i dont think i will EVER do any more business with ignorant collection of idiots at at&t again>>

Ditto that. Started having the same problem today, in addition, other people's names & credit card info was showing up on my account info. I spent an hour on the phone go around and around to no avail. Couldn't seem to get through to the idiot on the other end of the phone what the problem was. He kept telling me that there was no problem. Tried calling again after I reset my password and couldn't even log on. Customer service rep told that the other people's info showing up on my account were "examples" to prevent fraud. Still can't log on. Useless. O stars.

HawaiianSon

{ 03/25/2011 }

I've been with AT&T's prepaid plan for about 2 years, before switching to Tracfone. Why did I switch? Because I needed to find another plan that was more beneficial.

I don't really use my phone for gaming etc., only for making calls and firing off a few text messages. AT&T's prepaid plan sounded good at first, but after awhile, it became expensive for my use, especially for those moments when I needed to make a lot of calls. What killed me mostly, was the $1 fee for each day that I used the phone. That truly kills the balance fast. And there were times when I had to refill my phone 3 times a month ($45).

If AT&T offered a better deal with their prepaid plans, I would've stayed with the service. But with the economy the way it is, I needed to conserve as much pennies as possible, if I expected to put food on my table.

I have to admit, AT&T does have nicer phones than my current provider, but as I said earlier, my phone is basically for making calls and sending few texts. And during the time that while with AT&T, I've never had a dropped call, just good service. Nor did I have the need to contact CS for problems.

In essence, one really has to decide their basic needs when deciding what company to go with. If I wanted to do a lot of heavy internet stuff, I'd buy myself a laptop, or wait until I get home, to do my surfing.

FYI... I am still with AT&T, but am using the phone to forward calls to my new phone, for the time being. I didn't port my AT&T number to the new phone, because I needed a safety net, in case my new service provider didn't live up to my expectations. But with the way things are going with my current provider, I may just take the leap, and port it.

Wendell

{ 03/24/2011 }

Poor product/Poor Customer Service - phone died within 6 months - and I hardly ever use it. Dealing with Customer Service/Warranty Dept. was painful - I was put on hold for 1/2 hour at a time, transferred multiple times (so I had to have the same conversation over & over again), interracted w/offshore customer service rep who read entirely from a script & got flustered when I asked questions. She often talked over me, which was really frustrating. They charged me $14.95 to ship a new phone to replace the defective one. They also told me that if they felt I damaged the phone, I would be charged an additional $65. I don't think the phone even cost me that much. The replacement phone sent is a refurbished model - not even a new one, and they don't offer a one-year warranty on the refurbished model, so I have the sneaking suspicion I'll be back in the same situation in the very near future. The only reason I'm doing this is because I have $50 left on the phone. As far as day to day usage goes, it's not a great phone. Texting is a pain, it's not user friendly & you get charged when you receive spam-calls.

Max

{ 03/23/2011 }

Zero Stars. I have tried for hours at a time to talk to ATT live but the robot keeps repeating my number wrong, and "she" added $66 that I did not ask for, gave me a case# so quickly I could not copy it down, and only then said it had to be used by June. I am leaving the country March 31. I just wanted about $15 put on it. I have no recourse. When I tried to get through on ATT internet, it did not recognize my code. Why? It changed my code without me asking. So I tried again putting in my number where it asked for a number or a password. It won't accept my number. I finally called 1 800 call att. They gave me two different numbers for GO phone, both of which have been discontinued. The phone I have is the most difficult, unpredictable phone I have ever owned and I have trouble calling home. I am not an idiot. I am a journalist/author. This is all so unfair. I have never felt so used by a supposedly respected company. I'll use this for the next week and then bin it - and ATT. The success of most huge companies began by caring for individuals. I remember 20 years ago when ATT was the best. No more. I have struggled with this for a year. End

Steve

{ 03/21/2011 }

Too bad there isn't an option to put zero stars or even negative 10 stars. This is the worst prepaid phone I have ever used. For example; when I make any call I have and echo no matter when I say something I hear myself say it again. It does not matter where you are or how many bars you have. The scrolling is a joke you should plan on hitting the exit button to go back and try again many, many times. As for the internet that is reason I am dropping this phone forever. I did not pay for the 200mb usage I figured having $15.00 dollars on my account should be enough to pay for whatever I needed from the internet because after all they say they only charge you one cent per kilobyte. Let me give you and example of bad the internet is. I paid for a $2.99 subscription to Chronicles of Narnia which was a 900kb download should be $9.00 right WRONG! With full bars I lost connection when only at 300kb ok try again. Again I lost connection at 300kb which should be a $6.00 charge right? nope the phone charged me $9 so I had six dollars left. Ok no problem I put another 20 dollars in my account on payday. So I tried to download the game again, again it cut me off after 300kb and charged me $5 so because I am stubbron and I had all ready invested so much into this I tried again this time it cut me off at around 900kb about 10 kb's to go before I was done downloading the game and able to play and guess what it charged me $15.00 for it so now I had paid $35.00 for absolutley nothing. So of course I called customer care when I finally got through (it took me a couple of tries) an east indian fellow got on the other end and told me his name was louie and how could he help me. I told him I wanted my money back for the games I did not recieve or at the very least enough kb to make sure I could download the game. He told me that the only thing he could do for me was give me one dollar back as that was policy. I of course asked to speak to the supervisor who not once got on the phone to speak to me. After much cajoling on my part I finally was told that they would give me $8.00 back and that was it. Was I upset you bet I had just been informed that I was going to have $28.00 stolen from me and I had better be happy with it because usually they only give back one dollar. So ok I decided to use this money to buy a license for one of the games that come with the phone World Series of Poker: Texas Holdem. I tried to purchase the unlimted license multiple times none of which ever went through this left me with about $6.00 finally I tried to buy the $2.99 subscription license which went through or at least that is what the phone told me. After I had bought the license the phone told me to exit the browser and have fun playing the game. So I did this. The game did not work and kept askin me to upgrade and purchase the license. So I reset the phone, still didn't work, I tried to get back online to see if I could download my new purchase and found that the phone had charged me $6.00 for my $2.99 game. so now I had spent alot of time and money and had recieved nothing at all for my efforts. What I am saying is simple DO NOT BUY THIS PHONE! I have had flip phones that work better charge less and actually give you what you paid for. There are multiple other issues with this phone which I will not go into here, but listen to me this phone is a scam and a complete rip off I am going to try to retrieve some losses tomorrow but I doubt they will be honorable. Again take my advice and stay far away from this horrible device.

Ang

{ 03/17/2011 }

I hate that I pay for the least amount of minutes that is allowed and I never use them all. But to have the un-used minutes rolled over each month I have to purchase more minutes. It sucks I can't just use the minutes I've paid for then buy more when I'm ready. Unfortunetly it's still the cheapest plan I can find. Frustrating.

rick

{ 03/15/2011 }

I only have at&t because nothing else works in my area. I hate that they start sending out reminders to renew the plan a month before its due. The reason is that you lose any time already paid for from your previous plan if you do this early, its a scam. I hate the fact that here in the USA we all pay both ways on cell phones, in my native UK we pay for calls we make, not calls others make to us. It just shows the greed of the companies here and the fools we are for paying them.

Gio

{ 03/14/2011 }

Best coverage in Rhode Island.

Kotter

{ 03/14/2011 }

AT&T Go Phone prepaid is the way to go, not only do they have much better coverage than T-Mobile in Rhode Island, as Eden said, but they are CHEAPER. AT&T only charges 20 cents for international texts to Philippines, while T-Mobile charged 35 cents. AT&T offers features like 200 texts for just $4.99 and international texts are included. So I pay only $5 per month to send and receive close to 200 texts, where it would have been 20 cents each ($40), without the text feature. Also, a tip, only add the text feature when you refill your phone (I refill for $25 and it's good for three months) so the $4.99 is taken from your current balance, and not charged as a additional fee. If you don't use your phone often but like to text often, AT&T Go Phone prepaid is for you.

Linda Hartman

{ 03/13/2011 }

I am exasperated with AT and T. I set up my billing for the same day each month for automatic withdrawal. They seem to either shut the phone off every month or charge the account a week early. I can't seem to talk to anyone that has beyond an 8th grae education and get different answers each month. I have had this service 11 months and have had issues ll but 2 months. If you are thinking about AT and T go phone, I would shop another company.

Missy

{ 03/09/2011 }

Way too expensive... I just changed my number over to Fuzion Mobile and now only pay 39.95 for unlimited talk and texting and I can talk to a real person instantly. Great customer service and saves me money

fortheloveoggod

{ 03/08/2011 }

ok heres the deal ive tried to make a payment for my phone that i got from christmas. to only find out that not only i cant make a payment. but someone changed my socaol so i cant even login or even my phone now. when i called tech they were ignoreant of what i was teling them. so i havr to ask is everyone at at&t gophone know thier jobs? or do they have to work hard at being stupid. i dont think i will EVER do any more business with ignorant collection of idiots at at&t again

Denise

{ 03/08/2011 }

I have the gophone and 10 cents a minute plan. I put $100 prepaid card on it and the phone is active for a whole year. That's more minutes than I will use in a year and if for some reason I need more, I can always add them. The service is great and I actually get a signal in my house. Verizon is the only other carrier with a signal I can get inside my house and their prepay plan costs a lot more.
I tried net10 before the gophone and had horrible problems dealing with their customer service, so at&t's customer service is a dream comparatively.
Assuming at&t has a good signal in your area and you are someone who doesn't use the phone much, I would definitely recommend the gophone.
If you are someone who lives on your phone or feels the need to text 1000 messages a day then a prepaid phone is not the the correct plan for you.

james

{ 03/01/2011 }

i have $34 on my at&t go phone but its not working. I can't call or text anybody; when i go to the web it doesnt go through because it says i have insufficiant funds. what should i do?

Miguel Garcia

{ 02/28/2011 }

Phone is disabled after 60 days if you don't use/recharge minutes. AT&T will not re-activate the phone even if you call, the phone has to be thrown to the garbage. So no use if you want to have a phone for family/visitors...

done with att

{ 02/27/2011 }

I've had four phones with the company and each one stopped working between 2-3 months. Either it wouldn't turn on or you couldn't use the touch screen. I was very annoyed by customer service. Something about me telling them not to send the new phone to my billing address and if they could send it to where I was. Most have been too tough for them to understand. I wasn't happy with the price but I can say I never dropped a call. After my last issue with my phone and customer service. I am not going to use their service again.

LeavingAT&T

{ 02/27/2011 }

Besides the fact that:
--AT&T plans are more expensive than other carriers and
--I have almost zero reception at home (in Los Angeles) and
--dropped calls in the middle of NYC

Mercy be upon you if you have to deal with AT&T customer service--in any form.

After being an AT&T wireless customer for nearly 15 years, an AT&T store manager told me that AT&T was "doing me a favor" and basically refused to take back the abominable phone they sold me without charging a $35 restocking fee--but I won't go on, I'm simply leaving AT&T.

Munkey

{ 02/26/2011 }

I recorded my encounter with AT&T and their shitty phone service....it is quite funny

http://www.youtube.com/watch?v=ZSW57pK9hCs

c. bronner

{ 02/23/2011 }

The service is incredibly expensive ($30 per month for one ten second call per day plus ten cents per minute for anything after that, and the company lies about the charges. I just added a $25 card that is supposed to also add 90 days, and no days were added. They both steal and lie.

Cecilia

{ 02/20/2011 }

Stay away from the AT&T prepaid phone cards. Although they claim they are rechargeable it is a hassle to do this and they force you to buy another prepaid card in turn, AT&T keeps the unused money because they don't transfer the balance to the new prepaid card. Try to speak to a rep. who is unable to communicate in English and are based in India or the Philippines. A company that boasts to be up to par in technology doesn't have the facility to do this simple transfer. So glad AT&T is no longer a monopoly, I remember years ago when we had no choice but now we can choose and report them. If you need prepaid phone cards I recommend Kroger they are sold at Smith's supermarkets.

1976Marine

{ 02/17/2011 }

I love my new Go Phone!! The $2 a day unlimited talk and text is perfect for me. If you don't use it, you don't pay for that day. And the biggest bonus for a me is the 3 month rollover. If you don't use your balance it stays on there for 3 months. That is strong for a prepay phone, and when I do use it I can talk and text all day long for $2. I coudn't be happier!!

kid

{ 02/13/2011 }

*aghem* TheSaintOfPain, don't you think you could have wasted the other 10secs writing the second part of your post (and the other 30secs re-reading it with some stupid smug on your face just grinning to yourself) maybe trying to get some cyberpussy rather than you trying to put work into CHARLES.

Wow. Your baddass.

Granted Chucky, mos prob not the best idea leaving your last name and number on a anonymous posting board(if you were that naive to do so; god I hope not)

Drew

{ 02/12/2011 }

I have not had a single issue with my phone! I have a refurbished Pantec Pursuit and use the $2.00 a day plan. Dont use it, dont pay. Use it all day, for talk and text, $2.00. I did use it to check email but since all email today has pics of some type in them, I dont check anymore. Pics and Internet is extremely expensive. Downloads like wall papers and such are over priced too, but thats how ATT makes money! Nothing is free anymore

Bobby

{ 02/12/2011 }

We bought a phone in Nov and put 15 on it for my 8 year old in case of emergency which we have (thankfully) never had. Today is Feb 12th and my phone shows $0. I was told your minutes expire (dissappear) if you don't keep putting at least $15 on it. When I asked if it makes sense to them that the phone is basically $15 a month I was told that this is the way all prepaids work. it isn't. Also, I can't sell the phone because they will deactivate the sim card after another month of not feeding it $15. f- at&t and their policy of not giving a crap about the customer.

Jenii

{ 02/10/2011 }

I got my Nokia GoPhone about a month and a half ago, and I had no problems...UNTIL Superbowl Sunday....around 7:00/7:30 my phone said "no service" and we couldn't figure out why....well the following night it STILL wasn't working and my brother came into town to see what was going on since someone who was NOT ME was answering my phone...well apparently AT&T saw it fit to reassign my phone number to someone else! Mind you, I STILL had money on my account and I last used the phone roughly 10-15 minutes before they reassigned MY number! So I called AT&T from my brothers phone and their excuse?

Oh, well since you have a prepaid phone instead of a contract we can't make sure your account and information are secure, and the most we can do is suspend the account.

When I went to the store the next day to fix my account...ALL the money was GONE!!! Nearly $60.00 just VANISHED because AT&T is an irresponsible company!

arthur washington

{ 02/08/2011 }

yes i had paid for a go phone two tymes in i didnt get it yet whats the hold up is.

Kathie

{ 02/07/2011 }

My nephew uses a gophone and needed ATT minutes refill card. The numbers came off the card when we peeled off the tape. The store won't replace the card, as the money is IN the card. Called ATT support, NO HELP AT ALL. Guess now I will have to drive 50 miles to nearest town where there is an ATT store and hope for the best. I think I'm out 60 bucks. I have a real cell phone through US Cellular, think I might add my nephew to my plan, ATT isn't impressing me in the slightest.

good morning

{ 02/05/2011 }

Just started using gophone and i like it 10 cents a min. and no daily fee is nice. And as long as you pay on time everything roles over.

TheSaintOfPain

{ 02/04/2011 }

I have personally not had any issues with AT&T's service with my GoPhones. I am one of those people that doesn't use my cell phone for much more than important or emergency calls, and a $15 card will last me for the 2 month duration it lasts. I've never had a dropped call, except for a couple of times when the battery was almost dead, and the calls are always clear. Coverage is excellent, and I always have at least 3 bars in any given location I go.

Now, I have to say something to the reviewer calling himself CHARLES: Just because you don't understand something, doesn't mean it's crap. It just means you're obviously unwilling to learn and instead want to complain, whine and moan, hoping that you gain a little sympathy about whatever it is you're complaining about because you're "old." I know 5 year olds that act more mature than that, and you should be ashamed of yourself. In fact, I would probably laugh at you, too, like the AT&T store associate, with the attitude you obviously have. You should just shut up and just never use a cell phone of any kind again.

Robin

{ 02/01/2011 }

I had an LG Neon Go Phone and it got stolen, the only bad thing that I can honestly say is that it didn't have a tracking device so it is gone for good. I really like the Go Phone but unfortunately I can't find one anymore except online for like $80.00. If you call the customer representative at 611 on your go phone you can have them put you on a $2:00 a day plan and that covers everything unlimited text, talk and web. So for $60.00 a month you can get everything and I am from a very small town in South Eastern Ky. and coverage from Appalachian wireless isn't very good. When I was on their plan I was paying almost double for it and my coverage wasn't very good either. My calls always ended up getting dropped. With the tracphone you are charged 30 seconds a text and 1 minute for a voicemail. So really if you go with a Go Phone your best bet is the $2.00 a day plan.

charles

{ 01/29/2011 }

I had A old go phone and the battery died so Iweny to the Athens,GA store and purhase a new one.I am old and do not unstand all the new things that the new ones does. so I ask one of the men at the store to block everthing but leave it so I could call out and get calls.They said that it could not be done and laughed.he was real rude. so as soon as I can find another company I will scrap this crap you call a phone. Thank Charles Nelms 706-788-2618

Stan

{ 01/27/2011 }

They nickel and dime you to death. For example: if your call is incomplete, that is, the other party won't answer or you give up, you will still be charged for 1 minute. I yet to see where they disclose that little gem. But more insidious is that the text messaging can drain your entire account and you can't do anything about it. Here is what happened: a friend of mine got one of those smart phones and and then downloaded an app which contained some kind of virus. The virus went through his address book and started to sent thousands of text messages to the numbers it found, including mine. I start getting the messages, and there was no way to stop them coming until they totally drained my account. Eighty bucks went poof! It can happen to you too! The only way to prevent it is to block all text messages. Good job AT&T!

@Vicente

{ 01/23/2011 }

you need to get a new sim card

Vicente

{ 01/20/2011 }

I had a go phone for like a year it was really god but I stop using it for like 1/2 year and the sim card doesn't work. anyone knows how I can fix that?

red_kira

{ 01/14/2011 }

AT&T Go Phone service, which I've been using for almost a year now, seems fine. I do notice more dropped calls than when I was with T-Mobile, but have generally told myself that the spotty-ish service was more than made up for by the cheapness of the non-contract service. My husband and I can talk to each other for free, and even factoring in all the other calls we make, we are still spending considerably less than we did with T-Mobile, and Verizon before that.

There is, however, one feature of this service that drives me SO FRIKKEN CRAZY that I sometimes actually make a squeaking noise from frustration. And that is the way the Go-Phone service handles informing you when your balance is low. Nothing about this isn't crazy-making. From the need to hit the pound key MULTIPLE times to try and skip through the droning, "Your balance is low..." message to the loud horrible irritating BEEP BEEP BEEP that plays after every pay call to tell you your balance, and that, OMG, BTW that did you know it is a LOW balance, everything about the Go-Phone's "here's your balance" feature is like nails on a blackboard. Sometimes I think that the BEEP BEEP noise waits until I am just about to put the phone down before screeching importunately in my ear. Most adults (and kids who want to make sure they can text all their buddies) are more than capable not only of retrieving their balance by calling the appropriate number, but are also tracking it in their head. We don't need the incessant BEEPING! GAH!

Other than that, perfectly okay, and like I say, the spotty-ish service is more than made up for (IMHO) by the overall cost.

jacki

{ 01/13/2011 }

I use the $2 a day service which is pretty good except for the bogus tel calls every day to make you answer and get charged the $2 a day fee.
Every morning around 8.30 and if I don't answer again around 11.30 I get emergency calls looking for some obscure named person or from my contact list but when I call my friends they tell me they made no such phone call!
Do not appreciate the whole emergency phone call BS as if I did have an emergency call, I would no longer answer. Can never tell if I have a real phone call or not! Not cool AT&T!

bruna

{ 01/07/2011 }

Hello I put credits on my phone on 04 January, and not the credits came on the phone. I put 15 dollars and my number is 225-276-9231. I bought at the Mall of Louisiana (Baton Rouge), with the store of AT & T. What can you do?

Ham Bone

{ 01/05/2011 }

I have had AT&T GoPhone for about 3+ years now. I started out with the 10 cent a minute plan. With that plan it cost an additional $1 per day service charge for every day you use it. The plans have now changed. It now costs just $2 per day for unlimited talk & text. No daily service charge with this plan. It is a great plan for me. It is not the cheapest but it is acceptable and better than the 10c/min + $1/day svc charge.

My main problems with AT&T are with the text messages. My GoPhone went about a year without text messages working. I called customer service a few times and they tried about everything and it never got fixed. You also have to use a different phone to talk with while performing tasks on the phone you want to fix. I one day called out of the blue to try and get the text to work again. this time within 5 minutes the customer service person got texts to work again. It has worked for 2 years now no problems up until yesterday. Now it is not sending or receiving texts all of a sudden. I have done nothing different and have not changed anything.

The worst part of AT&T's GoPhone service is the data plan. It is non-existent unless you want to pay $1000 a month. I understand that you can buy data just like you used to be able to buy $4.99 & $9.99 addon cards for text messaging. Those cards are no longer available and the cheapest you can get is the $15 card.

I have an iPhone that I use with the GoPhone plan and would like to use data when not near a wifi network. I cannot afford to pay ridiculous data rates per kb. Consider this, with new digital cameras the higher the megapixel basically it means larger file sizes. A typical picture size is 4MB Considering a megabyte is roughly 1000 kilobytes (1024 to be exact). So at 10 cent a kb, a 4mb picture could cost 409 dollars. At 1 cent a kb it would be $40.96. I know that pics are resized for the internet but sometimes they are not. If a child were to look at pics or Miley Cirus or Bart Simpson a few times it could definitely clean out a bank account easily. With AT&T you never want to owe them money. My account somehow got in the negative once. I don't know how considering it was pre-paid, but it did. An At&t collection agency called my phone non-stop and even if I didn't accept the call they have it fixed so their collection calls are charged to your account. It would even charge you the daily service charge if you had not used the phone yet that day. I finally cursed them out and told them that they could take that &15 debt and shove it up there fecal tube b/c we were even for all the BS charges I was getting from them. They never bugged me again about it.

If you have an iPhone and must have gophone b/c you don't want a contract or T-mobile, gophone is about your only option. This is the only reason I still use the gophone. I have the straight talk phone also, but sometimes it is hard to afford the $45 or $30 at once to use it. $15 is much easier sometimes and now you get 7 1/2 days from that $15, which is much better than it used to be with gophone.

Walt

{ 01/05/2011 }

The AT&T service was originally Cingcular Pay as you go and I liked it. Since AT&T bought it the fee structure has down graded to the point it is no longer acceptable. They have changed the service plan to a limited structure and keep adding fees for every little piece of the service. They charge your phone even when you don't use the service. They charge for unsolicited calls you reject. I'm looking for a new service and I have two phones. Good bye AT&T.

Marie

{ 01/04/2011 }

Horrible. I would NEVER recommend ATT (go phone or any service through ATT). They took my money, sent an e-mail saying I did not have enough money in my acct (holiday) therefore I had no phone service. I paid again (another $25) and still no service. I checked w/my bank today and ATT DID take $25 from my acct. both times yet told me I lacked funds. When I spoke w/ATT rep. I was told I was on the $60 unlimited talk and text. That is not what I paid for I paid $25 for the minute plan. ATT rep., in Dec. 2010, decided (on my behalf and without my knowledge, let alone, permission)to enroll me in the unlimited talk and text package. So when I called to purchase minutes and I verified $25 for the minuted plan, ATT felt they had the right to over-ride my authority and my bank acct. Oh they did turn on my phone after I told them I NEVER enrolled in any plan and transfered me to a rep so that the additional $25 could be reinbursed to me however, before I could even speak with the rep. ATT disconnected the call, twice. Most shameful company. Would NOT recommed this company.

San Francisco Customer

{ 01/03/2011 }

San Bruno Town Center,1206 El Camino Real, San Bruno, California

terrible customer service Linda C helped me sign up with Go Phone. I had picked out a phone and she explained to that i had to prepaid 60.00/month. i had asked if i could prepay for 2 month for 120.00 and she said she could not do that only one for 60.00 and 100.000 refill. that i would be paid up for 2.5months for unlimited text and minutes. WRONG. they took 100.00 for the first month. AT&T stole 40.00 from me. I am loyal customer for over 15 years and this happens. My husband took his phone back to the store and they said he was on the wrong plan. LInda C sign me up for the wrong plan even though the receipt saids 60.00 unlimited plan??? i called customer call 611 from the cell phone. they have no record of the 160.00 payment in the computer?? This is horrible. I tried to call the store directly and no one answers and it re-routes to automated. VERY UNHAPPY WITH AT&T ** I CANT WAIT TO CHANGE SERVICE PROVIDERS!!! i have to admit Metro PCS did not rip off my husband before he changed to Go Phone.

Chelsie

{ 01/03/2011 }

For day to day use, I have had few problems with AT&T prepaid sim card. However, when I went to visit my hometown in central Illinois, I did not have service the entire time as well as having intermittent service on the highways between North Carolina and Illinois. Also, I have had problems with texts not sending when I have reception and no reason for them not to send. I have had my phone for 3 years back in the UK and have never had any problems on the Virgin Mobile UK prepaid plan. Will be using another prepaaid service when I visit the states again.

pdonaldson789

{ 12/31/2010 }

Sorry, this isn't going to get me to switch from Tracfone which allows me to double my minutes by buying a card, I saved 500 dollars last year and this doesn't seem much cheaper than their contract service.

Pepperbell

{ 12/30/2010 }

bought the go phone for my daughter. for anyone who doesn't use it very much it is a great inexpensive way to go.BOUGHT THE $100.00 CARD THAT IS GOOD FOR 1 YEAR... THAT IS ONLY $8.00 A MONTH. WELL WORTH IT. TOOK THE 10 CENTS A MINUTE PLAN AND THERE IS NO DAILY SERVICE CHARGE FOR THAT ANYMORE.ALSO HAD EXCELLENT SERVICE WITH THEM HELPING ME SET UP THE GO PHONE AND HAD NO TROUBLE CONNECTING TO A REP.

amy

{ 12/25/2010 }

i think at&t should get the plan that straight talk has $40 or $45 a month. i would get my 4 kids an me all at&t phones. they have tracfone an i have at&t. i like at&t phone styles better. they would get alot of people switching.

T-Mobile prepaid

{ 12/23/2010 }

With T-Mobile prepaid plan I've paid $100 for the first year (to became "Gold Reward member"). In a year to prolong the service I've added $10 to my account and all unused minutes just rolled over into it. I'm doing that for the past several years and found that it's very convenient for users like me, who don't need to talk too much :)

With prepaid AT&T plan I don't see any offer even somehow closer to that. There is no rollover minutes with $100 plan. And without that, it doesn't make any sense to me to switch to AT&T's prepaid service. Too bad...

noname

{ 12/20/2010 }

why not go to walmart and get the straight talk unlimited talk and text for 45 dollar makes more sense

Kristopher

{ 12/15/2010 }

I purchased a gophone because the deal sounded good, well its not. What att does not tell you when you buy a gophone is that gophones work on far lesser towers and they will always tell you it is the phone that's the problem not the service. Well I finally got an honest customer service person and they told me all kinds of stuff about att. It was really an eye opener. When I asked how were they getting away with telling me all this they told me "I'm quitting anyway, so let em fire me". They are way more expensive for the same service other companies give and the customer service is lousy. Come on att do you really think we are that stupid? The gophones are junk too, I agree with one of these other reviews on this issue. Att used to be the standard in communication, not any more. Finally what 97% of all Americans are they speaking of when they say they cover 97% of us all? Must be all the other people I don't call or try to call, I'm switching.

True2mywords

{ 12/09/2010 }

i bought the samsung A177 almost a year ago and ive had no prombelms w/ it. i load my $60 dollars on their every months and it works jus fine txtin talkin&i use these services very often so if it was able to withstand my usage it must be durable.The only things i didn't like was the pricey plan choice 4 $60 you really dont get ur monies worth judging by competitor prices. also the phone charges for internet, which is fine but alot of the games are connecting to the internet so even if you buy the games you'll still have 2 pay for the games each time you use it, which made me kinda sad..:(overall though its a really nice reliable phone w/ pretty gud service&customer service, its not perfect but what phone is.

wood

{ 12/08/2010 }

customer service is very poor and lakcing, they mainly read a script and know nothing else. had one guy ask me if i had a dial tone? uh....... than there standby excuse of a poor tower signal or something just to get you off there backs is common excuse. very slow network. consumer reports also confirms there the worst

bethann

{ 12/05/2010 }

Got a GOPHONE for neice to use for texting. Am using the unlimited talk/text. Her phone got shut off and there is no way to TALK to any one about a gophone. Email is specifically stated not for gophone users. How the hell am I supposed to find out why her phone is shut off??? Web site is a joke.

an old alltel customer

{ 12/03/2010 }

I thout i was crazy but i guess not ATT needs 2 get it 2gether there bout 2 loose all their"Par per day"customers strait talk or verizon here i come

DEbbie

{ 12/03/2010 }

it's time for me to renew our contract the service is good but the cost for at&t is outlandish. Plus, I have yet to receive a phone upon renewal that is worth the cost on my monthly bill. And, believe it or not I live in Los Angeles and the only service store is too far, way in Beverly Hills, CA as if at&t is not robbing the poor people too. Customer Service used to be excellent now it's down the hill. AT&T we pay too much!

China Wholesale Products Flooded The World

{ 12/03/2010 }

Nowadays, wherever I look, including phone, T.V, mobile, vehicles, and many others that are manufactured in China. Even I found on the label of the cosmetics that are written as made in China. Actually with the development of the technologies, China is able to compete with the changeable world of fashion. In addition, all the products of China made are available at a wholesale rate. Buyers and sellers want the products that are easily sold and easily to get. They prefer China Wholesale products for they could be able to get the reasonable price and to have at an attractive rate. You can be able to see the prices of the products and the range of the quality at www.mobiper.com.

sassylassy

{ 11/29/2010 }

i love the phones but the plan is to EXPENSIVE for $60 a month without internet !!!! that is crazy to me . . i would like straight talk phone but the phones are ugly and look really cheap . . at&t REALLY needs that plan NOW !

wendyday25

{ 11/27/2010 }

i dont give at&t go phone no 5 stars but it is the best that i have used so far. let's discuss the other carriers such as virgin mobile, verizon, straighttalk, boost, sprint, tmobile. in the area of southern ohio valley those carriers don't seem to get much signal. i've only had about 4 calls dropped since i had my go phone for 6 months. i started with first then decided that i would explore other companies, well back here again. i just wished they would lower the price of the unlimited talk and text and extended the days to month to month instead of every 30 days.

Sandsnow

{ 11/23/2010 }

Well here in south TX att works best out in the middle of nowhere, cost more yes, but good. Got a new LG touchscreen and my bad, didn't keep the receipt to take it back. It was good except contacts info software acts funny. So keep your receipt, and I never got that $50 airtime credit as well. That was the first time that has happened to me, Ive been with att a long time too, so if you need it watch out. Overall, I'll still stay with att.

Littlebunnyfufu

{ 11/22/2010 }

Yes, with no daily charge AT&T is now 10 cents/minute but has free mobile to mobile. Although at least one recent posting below has this wrong, the comparison tool at prepaidreviews.com is up to date.

Littlebunnyfufu

{ 11/22/2010 }

However, with little fanfare AT&T recently dropped their daily fee on the cheapest GoPhone plan. This is official and has been verified with my actual charges. This makes AT&T GoPhone better than Verizon on cost by a long shot and as good as most of the no name companies. Wondering why there is so little known about this? (I think it happened in last 90 days.)

P.S. I'll be the first to agree that AT&T can have the lousiest customer service on the planet.

slothy

{ 11/20/2010 }

I started with AT&T Wireless back in 2003, which was then sold to Cingular a couple years later, only to become the "new AT&T" again! I was fairly happy with their service in Seattle, and have only had signal problems over the past few years in the Raleigh-Durham area and near the University of Maryland in College Park. After careful consideration, I switched two months ago for the simple reason that their pricing structure was too expensive - nothing was more annoying than to be charged the $1 daily access fee just because somebody text messaged me right before midnight! Their customer service has been quite good, and the ability to buy cheap replacement phones right off the shelf is very convenient. I would probably recommend AT&T to someone who prioritizes reliability over value - as I said, the pricing structure is expensive, although you may find that you get what you pay for in terms of quality.

Jack

{ 11/19/2010 }

I have had a Verizon phone, and I have had Sprint in the past (and AT&T back when it was Cingular.) I opted to go with a pick your plan option instead.

I have had GoPhone for no less than five years. At that time, I was doing a "Pick Your Plan," but I was adding $15+ to my account. Therefore, I was racking up between $75-$90/month for my pick your plan phone.

I switched over to the $60/month unlimited talk and text, and I couldn't be happier. It saves me no less than $12 per month, and when I think about the months I spent $90+...I am even more pleased.

Out of the three networks I've been on, AT&T has the best service (for the area in which I live and travel.)

Alicia

{ 11/17/2010 }

I was w/ATT for 9 yrs due to mergers of other companies. I stayed because I settled and was afraid to branch out. I have learned. Straightalk is the way to go. ATT will drop calls frequently. If you travel to wooded areas, good luck. The service will not be consistent.

Chuck

{ 11/13/2010 }

Stay far away from AT&T. Customer service is lousy and there are too many exceptions to their rules.

SW

{ 11/10/2010 }

At&t Is No Good. The service is expensive, Cust Service. Is bad at best T-mobile Gets all the awards. After Having my account from B4 the Cingular Takeover and through today I can tell You all my experiences with AT&T Help, when required, were bad and cost me. money.

Samsung A177

{ 11/03/2010 }

omg i have had 3 go phones in my life time and i hav come up with a philosophy about these phones.....every phone that ATT has that have glitches on it are the phones they make into go phones! There was only one phone i didnt hav a problem with and that was my pantec. You know why i didnt have problems with it.... its because it wasnt a go phone! It might have had a go phone plan but i assure you that it wasnt a go phone and thats why it worked so good. GO PHONES ARE THE SOURCE OF ALL EVIL!! And if your thinking about getting your child a go phone....be prepared for complaints. I am lucky if i get 2 bars in my house while other people in my house that hav ATT regular phones get service all around m house. Simple statement: GO PHONES=PAIN AND AGONY

Peache1321

{ 10/29/2010 }

I have had At&T for almost 2 years now. I have always (until this last month) used the $60 unlimited talk and text plan. I really dont use my phone too much (at least I didnt think) so I decided to try and save money this month with night/weekend plan $20 and 200 text $5. low and behold of course everyone and their mother have been calling me this month. Long story short, the $60 unlimited talk and text plan is definately worth it. My first phone I had with At&T after a few months went defective. After calling customer service and then going to a store for a visual confirmation. I was mailed boxes and instructions for returning the phone. Within one week I had my replacement phone and didnt have problems after that. Customer service has always been great for me.

One side note...the website to refill your account seems to change with every time to log in. Which makes it difficult to just repurchase the $60 plan. Sometimes you have to first purchase the $60 refill then go in and purchase the actual plan...other times you can purchase the plan at all once with your credit card. I wish the website worked a little better, but you get the hang of it after a while.

Hopefully this helps anyone out there...I have researched other lower unlimited plans and even if the price is lower, they have bad customer service, or coverage areas.

Headwinds

{ 10/29/2010 }

I use the Auto-Refill service for my GoPhone. Even so, as the end of each 3-month billing period approaches, before I am allowed to dial a number, I must listen to a message that warns that my minutes are about to expire -- even though the account may have $20 or more in remaining credit. Of course the AT&T support Web site is configured so I can't even tell them they have this problem.

Other than that, the phone itself works as advertised and is quite satisfactory for my needs.

casey

{ 10/27/2010 }

I'm a kid and got the phone to just let my parents know when to pick me up after sports. I was getting random calls, texts and voice mails from debt collectors and sales calls. these calls charged me and stole all my free and prepaid minutes. My mom called customer service and they told her to use the house phone to call the annoying numbers to ask them to stop because my number was recycled to soon. I continued to get calls and went 3 miles away to an AT&T store twice. finally I got my number changed but they would not give me my free minutes. I hate this phone. Hard to text and overall lousy. Jane from customer service was a ditz and wasted 2 hours trying to explain things to her. Can't wait to get a real phone.

Shakilya

{ 10/25/2010 }

Im on the plan where I have unlimited talking and texting and I was wondering if I was to download ringtones off of myxer.com and send them to my phone would that use up my unlimited talking and texting?

V. Wright

{ 10/25/2010 }

I have placed an order two weeks ago and haven’t heard anything since then. If there has been a delay, I should have been sent out a mail at least. I called up AT&T helpline and spoke to one of their Manila based Rep who was very difficult to understand. She informed me that my order is still in a pending status and she could not tell me the reason for the same too. Not a good experience !

god

{ 10/24/2010 }

to Anti-AT&T
I also got one of those ebay refills but thank god the refill didn't show up after 24hours so i started going a google search and found out all the ebay refills are done by stolen credit card numbers they people who do the refills are from china i got my money back from paypal but ebay still has not closed there ebay account, i guss you can say i am lucky the refill didn't work

Anti-AT&T

{ 10/24/2010 }

I have been with AT&T for the past 3 years under their GO-PHONE Simple Plan. I recently bought a refill card off of ebay 3 months ago and reloaded my phone. Today, I went to refill or reload my account for their super savings unlimited monthly talk and text package, and was told someone used a stolen card to refill my account from ebay. My phone number and account was canceled. I offered to forward ATT info regarding whom I recieved the refill card from, and they declined stating they were not going to pursue the issue. Their customer service leaves much to be desired as I waited for 6 hours all day to find this information out from their "SPECIALIST" department. Needless to say, I switched to Boost Mobile, and now have unlimited talk text and internet tethering on my phone for way less that waht I was paying AT&T every month. I have the conversation recorded between my self and the at&t phone "SPECIALIST". It really is funny to listen to, especially since they don't have a clue what they are doing. I RATE THEM AN F-

owen_mshengu_sharif

{ 10/24/2010 }

Like so many telecommunication services - all have their foibles ... some more expensive (downright costly) than others.

AT&T is a diabolical financial rip-off ... as they except that they try to hook iPhone users to two year contracts.
Sprint and Verizon have their own entrapment, i.e. Droid.

T-Mobile - albeit various plan options - they still have an added catch for International Text/Phone Calls as does boostmobile - who furthermore require their own phones - with no iPhone compatible. Virgin too has it's limitations

All in all - the telephone companies are all disingenuous to the nth degree ... all rip-offs ...

Just when can we expect all of these telecom companies to come clean and give us - we the consumer a workable solution ...

Randy Ison

{ 10/24/2010 }

AT&T Wireless is terrible when it comes to their 3G service-prepaid and regular. I live in the Cincinnati, Ohio area and am constantly having problems with my service. I have a lot of problems with not receiving text or picture messages, calls being dropped all the time, network being busy, calls not being clear or where you can't hear the other person's voice, spotty coverage, and bad customer service. No one is willing to admit that the network is overloaded and is very unreliable. 3G is always going down and you can never connect to the internet. If you go prepaid, I highly recommend Verizon or Boost, they are much better. AT&T Wireless is awful at least in the Cincinnati area.

Edward

{ 10/18/2010 }

At&t sucks i had a samsung a177 with their service and first off they charge too much 25 cents a min for talk 20 cents per text,Thats bad enough but on top of it their customer service sucks,I called them because whenever i called my family the caller id displayed a different name,I later found out they had given me a number that had been given to another customer,They told me they would fix it and didn't they wanted to charge me 18 bucks for a new number..Then i noticed that i was being charged for things when i was not even using my phone,25cents here 20 cents there so basically they were ripping me off,The only other alternative was for me to do the unlimited plan which is 60 bucks,i don't talk that much on my phone so that for me was out of the question,I ended up dropping at&t and buying a cheap phone with virgin mobile...Dont bother with at&t its just not worth it.

mike

{ 10/14/2010 }

I have had a prepaid go phone since dec.2004. A short time ago I find that anyone calling from a land line to my cell phone must dail my area code even if they are in my area code. I am on the .25 cent a minute deal. And when I first got the phone you didn't need to dail my area code from land lines and my rate was .10 cents a minute. With out letting me know my plan was changed. Want a bad deal. I have lost out on many job offers because of this and find that AT&T doesn't have a very good custmer service Dept. I would not tell anyone to get or use Go phone.

Ashley

{ 10/13/2010 }

well I've had my gophone since december 2009 and so far its been good to me. However, refilling my account then buying the feature seems to be the downfall. I don't know if it is the phone, but the automated system never gets anything right. if there's the slightest noise in the back round it tells me it " didnt quite get that". My issue is now that i already put money on my phone, the prompt said that i had bought my feature and it was okay to hang up. That was clearly a automated lie because its eating up the money i put on it to buy the feature in the first place. So now i have to add an additional $15.00 just to buy the feature i already dumped money into??? thats ridiculous. and i cant get through to a human with customer service...

overall this phone has been pretty awesome, except for today. :(

Dan

{ 10/11/2010 }

I have used Go-Phone for about 2 years and never used up the $25 card in the 90 days that was alllowed. Now that they have changed the rates to .10 per minute, this is a phenominal deal. If you are not a heavy user this is definitely the way to go.

Bill

{ 10/09/2010 }

-My wife and I have had AT&T go-phones for several years with very little problem. We are not heavy users, and have a plan that charges 25 cents per minute. We usually put in 100 dollars at a time which is good for one year, or until you use up your minutes. The way I look at it, it is a phenomenal bargain! If I use up all the minutes in one year, I have cell-phone service for 8 dollara a month. There are no taxes, fees, etc. Each time you finish a call, the display tells you your balance. If your year is up, you get a message telling you ahead of time to re-up. The AT&T store even has a kiosk where you can swipe your credit card to get additional minutes. Any balances at the end of the year are rolled over. The phone has worked very well in our travels in the U.S.A., though there were a few dead zones in central Texas. I attempted to talk to customer service to inquire about using the phone on a trip to Asia, but eventualy gave up because I could not reach a human. Their internet site is not helpful with this either. I will give my family the numbers of the hotels we'll be staying at, and use an internet-cafe to e-mail them if needed.

Brian

{ 10/07/2010 }

I've had my Go Phone for almost 6 years and it has been great! NEVER dropped a call. Customer Service has always been courteous and helpful. Managing my account online is easy and convenient.

Skicrazer

{ 10/06/2010 }

I have used the gophone service for over 7 years and have been very happy. While never happy that I forget to sometimes "re-up" and loose my balance, I can only blame myself, as the terms of use clearly state that the balance is lost if not recharged before the minutes expire. It appears that I am on an old plan, but the higher charge during the day keeps me from yaking on the phone too much, which is a good thing. The lower cost during the weekend and evenings works great for me, as well. I also do not have coverage problems, though sometimes the signal can be pretty weak in certain areas. (hopefully that will improve when I get a new phone)

To note - this is not the least expensive plan available. I got my wife a Boost plan for $0.10 per minute, with auto-recharge, so never have to worry about it. Boost is on the Sprint network, so coverage isn't quite as good at AT&T,but it works for her/us.

Prepaid phones are definitely the way to go for our "light-use" family!

dee

{ 10/03/2010 }

I went to the ATT store thinking maybe they would be more helpful,I made a mistake it seems either by phone or walking into the store that thier customer service people lack the knowledge to really help you. I find there plans confusing and i,m told something different everytime i try to get help.I feel they will tell you anything to get you to buy the service and after that your on your own . I also find that money wise most mistakes made are to there advantage. I can,t afford to to be treated like that so i,ll be going back to virgin mobile at least I can get a answer or resolve problems after a 20 minute wait.,Im still being mislead after a month by Att and with no real answers to even the most basic questions i am returning my phone and returng to virgin mobile.BYE BYE ATT

njteen

{ 10/02/2010 }

i have the samsung a177 and i loved it for the first 3 weeks. this is my first experience with a prepaid GoPhone and I am getting rid of it in a week when my first month is over. I can send out texts, but I haven'y gotten replies all day when people are telling me they've sent me so many messages.

DAVID FREEMAN

{ 10/02/2010 }

HER IS MY PHONE NO.702 528-9113. MY PROBLEM IS I CAN TEXT MESSAGE TO AFRICA BUT I CANNOT RECIEVE A REPLY. BUT I RECIEVE ALL MESSAGES SENT TO ME WITHIN LAS VEGAS. WHAT IS THE PROBLEM ABOUT RECIEVING TEXT MSGS FROM GHANA AFRICA

tennille

{ 10/01/2010 }

I haven't recieved my phone yet and are already having problems...I would just like to say that customer service is so crappy that after the 3 hours of back and forth BS I had to go through last night I wanted to bang my head into the wall. I don't know how the service is now because I was with t-mobile, but so far it sucks, and the phone isnt even at my house yet.

Frances Hackett

{ 09/29/2010 }

Tried to set up automatic payment. (unable to access due to automatic touch of # didn't work. called customer care - tried to make a payment- the representative told me he confirmed my payment. When I checked there was a zero balance. Called supervisor - he hung up on me . Very difficult to get to a real person to talk to and when you do they are unable to make a simple transaction. I spoke to 3 representatives and one supervisor twice who couldn't understand any of the transactions that transpired only to pay $60. What a mess! What a waste of valuable time. I am sure that Mr. Randall Steveson will come to my rescue.

Jeff Henrich

{ 09/28/2010 }

AT&T's 3G service is really bad in the Cincinnati, Ohio/Northern Kentucky area. I have a brand new Go phone and am already getting every other call dropped, not receiving any voice or text messages, having really poor voice quality where I can hear crackling in the line, mobile web that is really slow, and poor coverage. Go with Boost or Verizon, you will be a lot happier.

bob

{ 09/24/2010 }

I want to that what if i put 10 dollars in my prepaid phone how many minutes would that be

fritzi

{ 09/17/2010 }

i want to know if you can have 2 data plans like unlimited txting and unlimited night and weekened calls

Tuisto

{ 09/15/2010 }

In theory the GoPhone is an inexpensive option for those of us who have limited use for a mobile phone (now that public phones are virtually extinct). Unfortunately, even though I refilled my minutes ahead of time, AT&T has once again deleted my account, claims to have no record of me, and appears to have re-assigned my phone number. This is the third time this has happened. Their customer service is abysmal - either on the web or the phone you'll spend half of your time being misdirected to their regular mobile service that can't help you. When you finally get to the GoPhone service, their main solution to any problem is for you to buy a new phone and start over. I'm still trying to resolve what they did with my account and minutes this time, but I am about ready to switch to another carrier. Even though it will cost more up front, in practice losing my minutes and the aggravation of dealing with AT&T's customer disservice representatives makes the cost higher from AT&T.

Bebo

{ 09/14/2010 }

I've just bought my "Motorola Backflip" and I have a Prepaid plan on it, It's been going out very well for me. I have signal under tunnels, mountains, and in my house, so basically everywhere I go. AT&T is pretty expensive, but have great features. I love this service, It's better than ALL the others I used. I love the company and the phones that they have. They have great deals on most phones. I give AT&T 2 thumbs up and 5 star! :D

Deanna

{ 09/12/2010 }

alright let me explain i bought the a177 phone ive had it 8 months well i have been fighten it the last 4 months because i spend all of my time erasing double typed letters every word i type it types the same letter 2-3 times example phhonnee i hate going back every word fixing it that drives me batty why cant it type what i type but the coverage is good and you cant help dead areas it happend it's never been anything spilled on it ar even dropped on a hard surface to even make it do that idk as soon as the firt of the year comes ithat will be the first thing i run out and buy and it wont be one with little keys either thats another problem they need to make phones keys the sixe of your fingertips

steve

{ 09/11/2010 }

i to have at&t prepaid on my iphone4, reception is a constant 1 bar. but i just mainly use the wifi in the house. i got the $1 a day 10 cents plan and the $19 100mb data plan. so i get 3g on the street. jailbroken and carrier unlocked.

Ann

{ 09/05/2010 }

I bought the LG touchscreen. It is horrible. I am returning it today. The touchscreen is lousy aand for some reason I cannot access the internet. I have spent approximately 3 hours on the line with their customer service who are extemely inept and hard to understand. I was disconnected several times and instead of them calling me back, I had to call back and wait again for up to 20 minutes. Horrible experience - horrible service - horrible equipment. BOOST Mobile here I come. You can buy a blackberry for Boost on Home Shopping Network for less than $200 and it includes one month air time.

Marilyn Bloch

{ 09/04/2010 }

AT and T has the night rate of 20 per month. I had Virgin Mobile only one month and could not add any more minutes to it because only Alex answers the phone so now I have a new phone and what to do with it.

shriek

{ 09/03/2010 }

I would rather deal with customer service than the morons in the store who do not have a clue what they are doing.

T. M. King

{ 09/01/2010 }

Att fails to show in their advertising that the coverage is far more restricted for go phones vs. regular cell service. They also do their best to conceal that you will have to purchase new time at the end of either 30 or 60 days even if your paid for time isnt used up. That seems a bit deceptive to me.

Big Jon

{ 09/01/2010 }

Have been on this service for 9 years with very few problems. Great coverage, just drove 1300 miles with good signal even in mountains. Plans are a bit pricey but it always works and the service for me has been good. Seems like many people here did not fully read or understand their plans. Glad I'm grandfathered in on an old plan though!

Ralph Danley

{ 08/31/2010 }

When visiting my parents often in South Carolina zip code (29164) I, can't get service. Many areas there have limited service with no solution from customer service.
Talk, text and web prices for smart phones are higher than competitors.
Considering another service.

teresa

{ 08/30/2010 }

some of you people need to read your reviews before you send them in. they only make sense to YOU. i cant understand 1/3 of your comments. thanks for trying though.

will

{ 08/25/2010 }

just recently purchased the new LG Prime gophone from att. It is a horrible piece of equipment. The touchscreen feature is horrible. I have reported problems with the phone to both ATT and LG to no avail.

DO NOT BUY THIS PHONE. It is junk.

Brian Wahl

{ 08/22/2010 }

The AT&T Wireless network is horrible. I have had so many problems since I bought my new gophone. I live in the Cincinnati, Ohio area and am constantly getting dropped calls, horrible voice quality where there is crackling and static in the line, text and picture messages that I never receive or receive them a day later, spotty coverage with many dead zones, and poor customer service. I can't believe I actually pay for this wretched service. I am switching over to my local company-Cincinnati Bell iwireless. Their prices are a lot better too. Do not go with AT&T Wireless. Their network reliability is poor.

delphyne

{ 08/20/2010 }

In November, 2009, I was given a Sansung AT&T Go Phone as a gift. I neither asked for it, nor wanted it. During the first month or two, I could refill it monthly, without losing the money accumulated in my account, for $4.99. I did that because I did not want AT&T to steal my money already paid on the account. Then, they discontinued that plan, and the least expensive payment is $25.00 for three months, although those three months keeps shortening in days before expiration time. I do not use the phone. I keep it for strictly emergencies, but, I am not happy with having to refill it when I have lots of money already in the account. A month before the current expiration date of the money in the account, I kept getting messages from AT&T telling me that it was time to refill my account, when I had about $75.00 already in the account, and it was not due to be refilled for another month.
I am not happy with their ability to steal people's money which can be a large amount, if people don't continually keep adding money to an already large amount. I don't know how they get away with it. Believe me, I think it is theft. I now have $95.00 on a phone that I never use, and in another 3 months, I will be required to add another $25.00 or I will lose the $95.00 that is in the account, or whatever large remains at the time. It should be illegal.

Brad Anderson

{ 08/19/2010 }

I have been a AT&T PrePaid GO PHONE Customer for years never had any trouble at all out of the service or with customer service. I just ordered a new Samsung phone yesterday and it should arrive tomorrow. I will load $100.00 onto the phone and it will last me anywhere from 9 to 12 months depending on my usage. I would not use any other service I feel like I am getting a great deal as most of my calls are to other AT&T subscribers which is a free call since you get free mobile to mobile. I give AT&T 2 thumbs up and a 5 star gold rating.

Guest

{ 08/19/2010 }

AT&T Go phone
Over a month and a half ago I purchased a new phone (Samsung SGH-a167) and the service for unlimited talk & text. I asked if the text part can be blocked, the answer was YES!. Guess what? It's impossible to do that. After that I never received voice messages in my phone. After a week like that, finally they changed the SIM card. From day one, when I answered the phone it takes a few seconds for me to hear the caller or be heard. What's worse is in the middle of the phone call my phone goes mute, they can not hear me but I can hear them. After visiting the AT&T store many times, they finally changed the phone, but the same thing happened. Because the 30 days store warranty was not over, I have to deal with customer service. Well so far NO SOLUTION.
A week earlier I needed to call 911, and they couldn't hear me. I HAD TO DRIVE THREE blocks to use a pay phone, with an AT&T phone in my pocket.
Today I called AT&T customer service asking for my account number a number of times. After they asked me the reason that I wanted my acount number, they put me on hold. Finally they gave to me. My best advice stay away from AT&T and Samsung SGH-a167 phone!

C. Heuett

{ 08/18/2010 }

I have had At&t cell pay as you go since 2000. Back then I had a giant old Nokia 5165!!! My service has been great. I get more reliable reception than my friends' with contract services. I usually load $100.00 at a time and it is good for a whole year. I use my phone moderately for local & nationwide calls, mostly to other At&t cell phones. Those calls are free and there is a $1 a day phone charge.
I have never had to experience all the problems that others have had with contract monthly services, from any company, like surprise over minute bills that can spike up to $600, or having my service cut because payment was late.
At&t pay as you go Go-phone has been great the last 10 years and is still the service that works best for me!! Highly recommend!!!

Dan

{ 08/17/2010 }

Left with a balance of about $13 on my GoPhone account and having opened a new line on my regular wireless account, I asked how to get that balance transferred to my main account. I was given 866-499-7888 as a contact number. This was a decoy.

I was told that the first person was wrong and was then stonewalled by a representative who was unable to say anything other than it couldn't be done.

After 10 minutes of discussing what I needed (my balance transferred) I realized that it wasn't worth much more of my time and - as I'd predicted to him from the beginning of the conversation - got frustrated and wished him a good day.

smartone

{ 08/17/2010 }

I've only had the phone for five months and it broke and wen I contacted AT&T they told me they wud only give me a refurbished fone after I paid over $100 for one...if my fone is under a warranty I shud recieve a brand new one not something yu claimed yu fixed...so I cancelled my service they people were very nasty and rude. AT&T needs to coorporate wit their manufacturers point blank period...yu guys list a valuable cusomer bak to verizon I go

TerrieNJ

{ 08/15/2010 }

I have hade GOphone for approximately 6 or 7 years. It was Cingular when I first bought my prepaid service. I was quite happy with Cingular. Only 10 cents a minute. I only use my phone to make a call and receive cetain calls from a select few family members and friends. I would buy $100.00 dollars worth of minutes and it would last me about 11 months. When it switched to AT&T, I still enjoyed the same service---pay 10 cents per minute and no more. Then about 2 years ago I noticed that AT&T had attached a daily service fee of $1.00 per day and I was furious. I called AT&T and asked about this and they tried to tell me that it has been charging a fee for at least 2 years. This is not true because two years prior which was 2006, the phone service was under Cingular. The problem I am having is that I may use my service maybe once or twice a day but at the end of the month, I will have used 30 or 31 dollars of my minutes. And I have to pay it because I don't shackle myself to monthly cell phone plans because I don't use my cell phone as a primary phone. As a result, I'm ready to give up my cell phone and save my $31.00 per month in this economical crisis. I have a home phone and AT&T is charging me this kind of fees for service Go back to the Cigular way---10 cents a minute. I am giving AT&T 4 stars is because, no matter where I am I get excellent reception, even in upstate New York in the moutains where I could not get service prior to AT&T taking over. I also get service in some of the deepest basements. And the customer service is just perfect. I never had a problem connecting to CS and and they have always remedied any small problem I may have such as not receiving voicemail until days after the caller recorded it.

zackry

{ 08/14/2010 }

I've had GoPhone for about 6 years. The $1/day plan works great for me. My complaint is about the coverage area. The GoPhone coverage area is much smaller than AT&T in general. Therefore, when I travel out West I have no cell service even though all my friends with AT&T have service. I am going to have to find another pre-paid service. The rest of them all seem to have the same coverage area as their "mother" service. No one talks about this. But it is a huge deal to me.

Gp

{ 08/13/2010 }

I bought the prepaid Go phone and it is the worst phone I have ever came to contact with. The buttons suck and it is not worth the $100 I paid for this piece of crap. This is my warning and I strongly recommend to not waste your money and NOT get this phone!

Angie

{ 08/11/2010 }

I haven't had to deal with customer service yet. But I have the go phone and I use LGCT810 Incite. I love the phone and so far my service has been great. I get the basic package with $60 unlimited text and talk and I have even downloaded free games from umnet.com for my phone and have not been charged extra. I do use my usb when I am on the internet not sure if that makes a difference or not. I hope they do include data like the walmart straight talk phone has for $45 a month. I was going to go to that b/c I just got out of a contract for Sprint. Talk about a service that is terrible! Don't get SPRINT! I decided to go to AT&T because of the phone I have. Not a problem yet! Thank God!

disappointed

{ 08/11/2010 }

i have been dealing with this company since march of 2009. i have had nothing but problems. i think just about every month i have to call cuz of something. like yesturday i had to call cause i was able to recieve text messages but not be able to send out. then just 3weeks ago i had to call cause i was getting text messages for advirtising stuff and it tells u to text stop if u don't want them to continue sending u texts. well i texted stop, the next thing i know the 30dlrs i had on there was gone. so i called them. they said theres not much they can do, for me to just ignore the texts. and make sure i review the texts that i got. service goes in and out. then they stopped saling the 5-10 dollar cards. i was getting them for my kids every month. so they can have at least an emergency phone on them. now i can't do it cuz i can't afford almost 200dlrs a month just 4me and my 4kids to have minutes. customer service people can be so rude and disrespectful. they need to remember we customers are the ones bringing them there business. i am single mother tring to raise 5kids on my own. at&t/cingular needs to give better service. and reception.

ann

{ 08/07/2010 }

I bought a go phone and on the package it was written that I'd get $10 airtime included. I activated the phone and the airtime was not added (despite claims that free airtime would be added automatically).

I called customer service and got no help. I was asked repeatedly if I was sure what the package said. I'm not an idiot, I can read. I was told to go back to the store for confirmation,???(so I could have someone else read the package and make sure that I wasn't an idiot or a liar).

I asked if I could give the sku number or bar code or anything else that would help them look up what the package looks like and what it says. "No, go back to the store right now and blah blah blah..."

I think I'm going to go with a different company. I hate that some parts of this world are run by fools I wouldn't trust to pick up my dog's crap. But I guess that's life! ^__^

ramon del rosario

{ 08/07/2010 }

i call 611 and my i have only $0.25 yesterday i add $60.00 if i hear right confirmation # 452399798802 thank you

debbie

{ 08/06/2010 }

To be honest a 1 star rating is to good for the customer service that they don't provide. i have been using At&T pay as you go since Feb. 2010 and have had nothing but problems every month. I orginally enrolled in the $50 unlimited talk and taxt plan and enrolled in the automated monthly payment plan. So supossedly every month on a certain date $60 plus tax should be withdrawed from my account and be placed to my AT&T go phone account automaticaly renewing the unlimited talk and text. After six month that has never happened. I have to call every month (sometimes twice) and explain where the money was suspossed to go into my account. Customer service is horrible. The people have very heavy accents and some don't speak english well at all. Evry month When I have to call they set it up so I should not have to go throught the same thing every month and so far no one can get it done. Even management. Do not pick this company for pay as you go. It's not a deal worth your time.

guest

{ 08/05/2010 }

Customer service is pathetic. All you will ever get is an automated voice. I'll be moving to another provider.

Lonely Hiker

{ 08/05/2010 }

The problem that I am having with GoPhone is that it only works in major metropolitan areas, and I travel a great deal to rural areas. Last month I was on a trip, and for over 400 miles my phone did not allow me to make a call in all that time, even though my wife who has Tracfone could make calls the entire time. I had 2-4 bars reception the entire time, but when I tried to make a call, my screen said "Emergency Calls Only." Very disappointing. I'm not sure what AT&T is trying to accomplish by limiting their GoPhone coverage area, because I can tell you that if I were to upgrade to a monthly plan it would definitely not be with AT&T.

Bimal

{ 08/04/2010 }

Dont buy AT&T Go phone, It it money and its chargers are day light robbery.worst ever service I ve used in many countries

Peeved

{ 08/03/2010 }

Don't buy an AT&T GO PHONE! Customer service reps via telephone do nothing but tell you they can't do anything, AND the prepaid cellphone support is horrendous. It's ALL computers with no option of talking to or emailing a human being. I wanted to get a phone reactivated after it had been unused for some time. To make a long story short, they wouldn't activate or give me a new phone number unless I bought another SIM card. (I know people who've changed their number and it doesn't require buying a new SIM card) Plus, I lost the money spent on a GO PHONE refill card for this phone because they wouldn't refund it. Instead, whoever has my old phone number now has my refill card added to their account balance. I'm so glad to switch all my family's phones to another company.

Jose

{ 08/03/2010 }

At&t is the worst prepaid carrier in the Market.

For those people who like this plan probably don't need a phone. There are better carriers like Boost Mobile, Metro PCS, or Fuzion Mobile that give you everything cheaper.

Tricia

{ 08/02/2010 }

AT&T continues to charge the most money as they can from their customers. First it's 25 cents per minute ~ then you are charged extra for every add minutes. EG: I entered all the information needed to pay by check ( second time ) which took about 3 minutes and an extra $1.00. Then the recording transferred me to a rep who wanted to then add $6.00 to the total amount to complete the transaction. I cancelled. I would NOT recommend anyone buy Cingular or AT&T unless you have money to waste.

Coach

{ 07/31/2010 }

Deceptive advertising: None of the plan outlines mention refilling your account. You have to buy minutes which expire when not used. You can't maintain a balance like EZPass to draw from. In my opinion, money does not "expire". I was told that there is no penalty for not using the phone for a month or two. Losing prepaid minutes sure seems like a penalty, and if you don't keep filling your account, they terminate your service.

Chris

{ 07/31/2010 }

I am a US citizen living in Australia and travel in the US once or twice per year for several weeks. Brought my new Aussie phone and got a AT&T SIM for it. Had no idea that ATT prepaid had a different system to monthly plans like my children have and I have paid $60 for a months service in New Mexico where there is no service and ATT won't give a refund.

mallary

{ 07/30/2010 }

st&t services are the WORST its too expensive 60 dollars a months for only free talk and text when you can get the free talk free text and unlimited internet on metroPCS for only 40$. ONLY HALF THE PRICE!!!. what in the world...

Amy

{ 07/28/2010 }

If you don't use your phone for a month or so they will deactivate your SIM card and take away all of your information. If you want to use the phone you have to pay for a new SIM card on top of refilling your minutes. POOR!

Drew

{ 07/26/2010 }

ha, im a grandfathered alltel prepaid customer taken over by verizon and for $20 a month i get unlimited nights and weekends, unlimited text AND unlimited data and i have a new blackberry. i can add unlimited calling to one number i choose and unlimited mobile to mobile for 25 cent each which will STILL be WAY cheaper than an at&t prepaid plan. so no.. $20 a month for unlimited text alone isnt a deal (and no one liked alltel when they were around?!.. you GOTTA be nuts)

Wordsmith

{ 07/25/2010 }

AT&T Lied and then effectively STOLE my phone from me. Here's that happened -
I wanted to purchase a backup phone for emergencies so the clerk directed me to the Samsung Go Phone with the "$3.00 per day, on the days you use it" plan. Sounds perfect, right? Well, a few months passed and I needed my backup phone again -- When I tried to put more minutes on the phone ATT told me that they deactivated my SIM card because I hadn't used the phone and hadn't spent any money with them for a few months, and I would have to buy another SIM for $20 for the privelige of using the phone I paid $50 for 6 months ago.
What other industry would DARE try to get away with a business practice like this? If you buy an appliance from your local gas company, but don't use it for a few months, do they deactivate your clothes dryer or oven and charge you extra to make it work again? Of course not! This is PURE THEFT!!!
It's bad enough that they CHOOSE to make your purchased airtime expire after 30 or 90 days, but to electronically vandalize your PURCHASED AND PAID-FOR hardware??? THIS IS OBSCENE!!!!

Selina

{ 07/24/2010 }

My whole family, including my boyfriend have had nothing BUT at&t prepaid phones. We all love them! They are cheap and in my area where verizon doesn't get service what-so ever it is perfect for us. I have a Sony Ericsson W350 and have loved it since i got it over a yr ago (it was refurbish)My boyfriend and i only pay 19.99 a month for unlimited txting and thats all we need. calls are too expensive. but if you have a land line..who cares!
hope this helps :-)

Kelsi

{ 07/22/2010 }

The att go phone customer service is unbelievably horrible. I have called three times, none of the calls have been noted on my account or received the attention that was required. I have been promised return phone calls and never received them. I have been lied to and mislead. I would not reccomend ATT because of poor, inept customer service. I will not be using ATT in the future.

will

{ 07/20/2010 }

I bought the new LG Prime. While I like the phone, I am having problems with the browser. When I try and enter my login and password on certain websites, I get a message that says, "Bad Request". I called ATT, they blame the problem in LG. I called LG and they blame the problem on ATT. Has anyone else experienced this problem?

breona

{ 07/20/2010 }

i also have an att prepaid $60 month plan.I love it.The only problem is i have an iphone 3g and i can use everything except the internet.I can call,and text but no wifi or internet. can some one tell me how to fix it?

CC from WA

{ 07/19/2010 }

I found out that I was not getting calls periodically on this phone. I had 2 people in the last week tell me that they called me and left messages on my phone. No record of any call or message from these people. Who knows how many other people have left me messages and I haven't heard back (BTW...I was recently laid off from my job and have been job hunting the last 3 months).

At least AT&T stepped up and credited my account for the phones since the retailer would not take back the phones.

I would still recommend AT&T, but definitely not this phone. I likely missed out on a job because of this stupid phone. It is not worth the cost savings up front.

charm

{ 07/19/2010 }

I have used several carriers, contract and prepaid. ATT is by far the best way to go. We traveled across country with an ATT prepaid a boost and a verizon. In the middle of the desert and in the mountains with nothihng aroundd for hundreds of miles, ATT was the only phone that worked! Boost was the worst with dropped calls and distorted sound. My parents have verizon and their family plan with just them runs $230! We have 3 ATT prepaid phones and pay under $200 a month! Im sure Att will add the web in package one day. ATT $60/mo plan is the absolute best way to go for anyone! Simple quick easy service!

KR

{ 07/16/2010 }

They are deceptive in their description of the plans... I had to contact customer service every month because I could not add the $60 unlimited talk/text feature via the automated system. I was told every time that I needed to add $60 to my phone account IN ORDER TO BUY THE FEATURE PACKAGE for an additional $60. This despite the fact that I already had time on my phone and an expiration date months away. I would take them to task each month and work my way through a rep or two until I got a supervisor. They all read from a script and treated me as someone simply incapable of understanding what needed to be done. Eventually, there came a point where the person I was speaking to would suddenly act as if the fog had lifted and they got my point(I have time on my phone/I'm on the proper plan/I just want to pay $60 for the unlimited T/T feature). They would apologize for the confusion (theirs, not mine!) Long story short... This was once a great company that has reduced itself to using deception and stonewalling to try and chisel another buck or two out of it's customers. I've been with them for years, btw. Shame on me.

ashley

{ 07/16/2010 }

okayy i want to kno if minutes on a simcard from a phone that you bought can expir before you activate the sims?

Paul Valley

{ 07/15/2010 }

I switched back to AT&T from Verizon because it's only a dollar a day where as Verizon charged me 3.99 a day

Jay

{ 07/15/2010 }

I have the AT&T go phone, unlimited for $60 a month. I have had it for about 6 months. I do keep extra money on my account and I only pay the $60 + $4 tax per month. I like not having a 2 year contract. However, I have been having ALOT of problems with texts not being sent to the correct number. (And yes I'm sure it is not operator error 8-). I have reported this to customer service on several occaisions. They have no idea and only appologize (which I appreciate but come on and fix the problem!!!). The last time I called, I was promised a solution and a return call within 30 days. 45 days later, I'm still experiencing texting problems and when I called, they have NO record of my call, problem or the promise of a solution! So I have been waiting, paying for service that I can't be sure is actually working properly! I asked for a number to file a complaint and thry said I would have to go to the website to find that number!! Well, trust me I will. Also, I am switching to another carrier next month. Customer service is not very helpful, takes up way too much of my time (2 hoours this morning) and even $60 a month is not bad-- there are cheaper options available.

danniel

{ 07/13/2010 }

I got att prepaid $60 month plan.I love it.The only problem is i have an iphone 3g and i can use everything except the internet.I can call,and text but no wifi or internet. can some one tell me how to fix it?

QUE

{ 07/12/2010 }

I've had a Samsung phone for several months now using the $60 unlimited plan. Customer service has been ok the 1 or 2 times I've used it. It has been extremely simple to use, especially if you do it online. The guy who was charged 65$ on his bank was probably purchasing the $60 plan and didn't realize there was tax involved. I buy the $60 cards and again, it's very simple.

The one problem I have is spotty coverage. Overall not bad, but where I live I don't get a good signal if any. But, even the regular ATT customers w/ i-phones don't either. Sprint and Verizon are fine though.

All in all a good deal but thinking about straight-talk for the coverage but their customer service appears to suck. If I use it as little as ATT I won't worry about it though.

Sheilah

{ 07/11/2010 }

Terrible coverage, terrible customer service, and a rip-off at the end when I wanted to cancel my contract. I'll never use AT&T for anything again.

william

{ 07/10/2010 }

does anyone know if the nokia 3g will work with a go phone chip if so how?

Mike

{ 07/10/2010 }

Great service! Lot more options to choose from than boost or verizon, plus faster! I bought the LG Prime best prepaid phone form At&t at a awesome price. The one dollar mobile to mobile plan is only one dollar on the days you use it. That is is unlimited call to all At&t costumers. Its 10cent a minute to any NON At&t costumer. You can get unlimited texts for $19.99 for 30 days with rollover. At&t has 4 prepaid plans and 3 features. Hope this helps!

ReneS

{ 07/09/2010 }

Just purchased the Samsung Gophone, pay as you go plan yesterday. Registered and set it up. Added $15.00 airtime on top of the $30.00. This morning I'm down to only $23.00 credit! All I did was register and download a ringtone. Discovered too that anytime you need to check messages, upload a new ringtone, etc...the loading process is
( intentionally? ) extra long, adding minutes and depleting your account of funds. Customer service was prompt I must say. Will be returning this phone for refund today. Very deceiving.

Jackie

{ 07/08/2010 }

Hi, Kelly
They charge you a dollar a day for every day you use you phone, free to call another ATT customer and 10 cents minute to call anyone else. Good service but a little pricy, your better off doing the unlimited $60 dollar talk and text. :-)

Kelly

{ 07/08/2010 }

I'm just curious if I'm the only att user that is being charged the $1 a day AND 10cents a minute?? IDK wth is going on, I signed up for the dollar a day..isn't that all I'm supposed to be deducted??

D.D.S.

{ 07/08/2010 }

These go phones completely suck! Dont get them. They charged me more than the card said per minute. AND they took off money automtically sometimes just because my phone was on! D: Its a ripoff and im upset i wasted my money, this is the FIRST phone Ive ever gotten. im 15... and soo dissapointed.

James Tillman

{ 07/05/2010 }

Pros: Coverage. I stay in a very remote location in the southern border of KY and I receive service while people with other carriers do not. Great selection of phones. At&T really has the best phones and I've been through plenty.
Cons: There are a few to list. First off price. 60 dollars is a tad steep to ask of someone for just unlimited talk and text while their competitors can offer the same for 45. Also to my grievance I purchased the $20 nights and weekends only to find out that every day I use it I'm still being charged my 1 dollar a day access fee and it doesn't tell you this in the description. But if you get unlimited text for 20 you do not have to pay 1 dollar per day access fee. So essentially if you wanted unlimited nights and weekends every day during the month thats like 50 dollars for just Nights and Weekends. That is a rip off. Do you hear me A rip off. If however you have the cash and a fancy phone that can even serve you breakfast than 60 dollars for all unlimited doesn't seem bad. but for a guy who only calls someone about once a week the pay as you go is stupidly expensive with the daily access fee. So this service is NOT for casual talkers. While I'm not hating on AT&T I acknowledge that it is an expensive service because it is really good service. I'm stuck with it cuz of lack of coverage for now. But beware the daily access fee on the monthly packages.

scott

{ 07/05/2010 }

Data pricing a bit much. But excellent customer
service they helped me switch over my poor samsung go phone to a tmoblie g1 by unlocking the sim for me remotely. Now I have android on att.

phil

{ 07/05/2010 }

I bought the gophone so when I wanted to go out to my brothers in Vernal, UT. I would have a way to communicate with someone if I needed to during a long trip,
Well turns out there service which is supposed to be great doesn't work past park city and not at all in Vernal. To top it off if you don't use the phone for three months they discontinue your sim card service and you have to buy a new one for 35$, that's more than I paid for the dam phone. So if you are just looking for a phone for occasional use with good service for making road trips, this phone is not it. If someone knows of a more ideal phone for this kind of use please let me know at p.reeves2@gmail.com

Ken B

{ 07/05/2010 }

I'm retired, never felt I needed to spend every waking minute with a phone glued to my ear, frying my brain. So I did not have a cell.

Then I took a part-time gig which required me to call reports in from various locations with a cell I had to provide. So I shopped around and decided on the Go-Phone.

I did not like the idea of having to refill the phone monthly or lose minutes already purchased. So I set up the monthly $25 automatic refill.

Turned out that I was only using 10 or 15 minutes per month, so the amount of money in the phone soon crept up over $200.

One day I went to make a call and the phone was not in service, and all those minutes had disappeared. I got in touch with customer service and discovered that, because my bank had sent me a new credit card with a different number, the automatic refill had not occurred. I was not notified that the credit card problem existed before they shut off service. Since I use several different credit cards with different automatic charges, I had forgotten that AT&T used that particular card.

So I explained the problem to customer service and gave them the new number. They put back the deleted mintues.

Then they mentioned they had another automatic refill option that might suit my situaltion better - $25 every three months instead of $15 every month - an option I'd never be aware of before. So I told them I wanted that, and they were supposed to set it up.

That was about 2-1/2 months ago. So today I called just to verify the up-coming automatic refill, and found out I was not on any refill plan!

To make a long story a little shorter, I got the plan setup today. I am satisfied with the overall Go-Phone service, but have discovered you have to be very patient to finally get their customer service department to follow through with what they say they are going to do for you, and everything should be verified.

sadie

{ 07/03/2010 }

im with all of you who get absolutely NO customer service regarding your cell phone...i have the unlimited talk and text plan...yet im continuously being charged for every phone call or text i receive...what am i not understanding here??? not like i can ask a customer serv rep cause..haha...all i get is the automated thing...guess i'll stick with the 2 year contractual agreements and another carrier...this has seriously been more work than it's even worth

dam-dirty-ape

{ 07/03/2010 }

Have been an AT&T wireless customer since '97. I live in a small town that FORMERLY had two towers and excellent reception. That went away a few months ago and the signal is now so puny that calls are often dropped or service is unavaialble unless you stand on one foot, face North, put left index finger in nose...you know the drill. As a result of this, and their unwillingness to get better reception here (despite numerous complaints made about it), I'm dropping my expensive AT&T plan and getting a simple pre-paid ringy-dingy that has a dialtone when I want it, and rings when ever somebody wants me. I'm scouring this site thoroughly to find an INEXPENSIVE solution. Too bad...it was really good service at one time.

Forrest money on it in about three months. Went to go add $, I am told the SIM card ahas been deactivated and I have to buy another one for $3

{ 06/30/2010 }

It is near impossible to get a human being to help with a problem. Then when you do, they can't do anything. So I have a go phone I keep as an emergency back up. Hadn't put money on it in about 3 months. Went to go add minutes, was told since it wasn't used for 3 months, SIM card is deactivated and they want me to buy another one for $35. I told them congratulations that they are doing so well they can afford to throw customers away like this.

AT&T=Best Pre-Paid

{ 06/30/2010 }

Well some people who gave $hitty reviews are not very smart people..if u set the account up on the "simple" plan that means u are simple minded the 1 dollar mobile to mobile is a good plan if u have alotta friends and famaily who uses ATT if not the best way to go is the 60 dollar unlimited plan u get all the texts for a month unlimited...and u can call any phone number on any network for a a month unlimited... i know people who have actual plans and they pay atleast 60 or more s month and dont have unlimited texts ...props to ATT on the 60 dollar unlimited plan

mike

{ 06/29/2010 }

hi i am thinking about buying a gophone for the summer due to the fact that my dad is taking me off the plan for the summer so its only for 2 months so is it worth it i have 50$ at the moment and right before my dad gave me the news i bought a samsung impression with at&t. i was going to unlock it sothat i could use the phone on my tmobile plan and have a question all of these reviews are bad about at7t and are alright for tmobile prepaid so should i go on with unlocking the phone and use it on a tmobile prepaid plan? please help me out because i dont want at&t to screw me over

anon

{ 06/28/2010 }

AT&T goes out of their way to make it complicated. Customer service is done by AT&T, billing center is contracted out w/Vesta. Vesta is a high turnover assembly line customer service "center" but joke is more apt. Billing center reps can't help you with tech support. If you call customer service, you'll be on hold for hours just to get transferred to Vesta if you need to pay your bill! Should you have a tech question after paying your bill, Vesta has to transfer you back to AT&T again! They only know how to take payments, they can't even tell you plan details. They will make the minimum effort to help you as they are timed on all phone calls are fired if they take too long. CSRs that take the time to help you, struggling with the shoddy computers that crash and freeze on them constantly are fired quickly for "being inefficient." Most of them are new employees that barely know what they are doing. I have a few friends that worked there & they described a horrible place. Their billing software & computers are so complicated and unstable that double billing, failure to access funds when they ARE available & failure to set up auto-bill are the NORM. (They also put funds holds on your bank account without telling you!) Auto-billing for the monthly plans CANNOT happen unless you give them an email address. If you don't have email, or don't want to give it to them like me, you will have been on hold for hours waiting to set up auto-pay just to be told no. Their reasoning is, they have to notify you of pending charges. I asked them to do that by my mailing address and they said no. Since I couldn't auto pay with my debit card without email, I purchased a pre-paid card and was told it only worked with the pre-paid minute plans and not the monthly plans. What is the difference? Minutes are minutes! They then told me at the billing center they had to transfer me BACK to AT&T customer service to deal with the pre-paid card issue. I politely said no, I'll pay by check now and deal with it later. It was even worse than setting up auto-pay, as they wanted my social security number! I should not have to give out my social security number just to use a phone!

Lisa Lor

{ 06/24/2010 }

My sister bought me a gophone and i was trying to activate it cut it says i need a prepaid card pin or a pin that was on the reciept. Well my sister accidently lost the reciept so now what do i do? Help please =[

sugarbaby

{ 06/23/2010 }

my boyfriend bought me a $15 dollar refill receipt to my at&t prepaid phone from the dollar general store. when I try to add it it says my request can't be completed. I call customer service and they tell me I have a permanently disabled pin number to go to the store where I bought it from. the store says they can't do anything, call at&t. I got ripped off, what do I do? never had this problem before!

kurmat

{ 06/22/2010 }

bought a plain jane samsung and signed up for the 10 cents a minute, $1 a day since I only use it infrequently. Also signed up for automatic replenishment of minutes every 3 months ($25 plus tax) to allow carryover of unused minutes. I can just ignore the emails and texts telling me that my minutes are about to expire. I did have to call them when my credit card expired and do one payment manually. Now have $180 in my account after 2 years of usage. Cost is less than $9 month which beats most prepaid plans. I'd like to upgrade to a phone with a camera but not sure if switching SIM card is all that's required. Signal strength has always been adequate when I needed to use it.

warning

{ 06/19/2010 }

Just a warning to some prepaid customers... I had to add more money onto my phone in order to download any ringtones (even after opening my account with the $60 unlimited). It has been a nightmare trying to download any ringtones so just be prepared.

will

{ 06/14/2010 }

was told by ATT customer service that gophone will NOT work with Blackberry or Iphone even if the phone is on the ATT network

Tim Y

{ 06/11/2010 }

Whenever I try to contact Customer Support I am stuck with a bot that I do not know what to do with. I need a real person! I was given a Blackberry Pearl and the gophone SIM won't work with it. I really would love it if it worked. Will gophone SIMs work with Blackberry if I get the SIM card unlocked? If so...how the hell do I do that?

Gi

{ 06/11/2010 }

The AT&T prepaid is only good if you need text only. The web is suggested if you use little to check email without attachments and can let the data rollover. I switched to T-Mobile prepaid. 450 anytime, unlimited night & weekends at 7pm, unlimited data and unlimited text with pictures and video mms included. All for $50. 3 star points are free roaming, mobile to mobile and 3g on prepaid. AT&T only allows 2g with their medianet service.

Will

{ 06/11/2010 }

I was told by Wal-Mart that ATT pulled all of their feature cards from the stores because customers were not using them for the services purchased.

I am angered that in order to buy the $19.99 unlimited nights and weekends package, you have to be on the $1 a day plan. That makes the package actually cost $50 if you used it every day. What a ripoff.

Carolin

{ 06/10/2010 }

In 2010, I bought an unlocked phone and to use it in the US, I bought an at&t sim card via ebay (about 5 $) and loaded minutes for 15 $ on it. I chose the so called "Simple Plan".
My review? At&T just SUCKS, I really have to say that. I get spam texts all the time that are not easy to stop, plus for every text I receive and write, I have to pay about a quarter dollar. So that sums up pretty easy! Same with calls. Coverage is okay, but I guess there are better possibilities out there than paying so much for At&t. I am from Germany just here for vacation so I couldn't make an unlimited plan or something, but I would NEVER EVER choose At&t for prepaid again. Never. Website is not very informative, the service sucks, managing your account, too. I am more than disappointed. (Have to say, in Germany, prepaid is pretty cheap!) As the 15$ went away so fast, I was going to walmart buying a new phone cards to add minutes, that worked fine. But now, At&t wrote me that I have to carry over my balance and they are not sending me any passwort for doing the accounting online! What the heck! Already hate those guys... ;)

Vona

{ 06/08/2010 }

Not to happy about the refiling options i was able to get the money out my account but then they gave me a proof that they only took out $60 but it was $65...so now i owe the bank some money but it was all my mismanagement in thinking that i can get a cell phone company to do what they are suppose to do ...the service is good ....i rarely ever not hae coverage ...i want the internet and some consumers are able to get that with the price tag that we are paying ...but the service may not be the same............but i am willing to try...because i really wont the internet ........so im really undecided ......for a big company they need to do better!!

AL

{ 06/04/2010 }

Can someone tell me where can I buy the At&t pay as you go feature card $4.99 200 messages or 1MB MEDIA NET I am in SANTA ANA, CA.

Khyrie

{ 06/04/2010 }

With a gophone can you switch the sim card to another phone?? everytime i try it the thing never works..but overall the $60 a month plan is pretty good.

lucas hill

{ 05/31/2010 }

best plan ever and great service, can text forever.

grace

{ 05/29/2010 }

I had a monthly plan and then asked for it to be switched to pay as you go. I had to load additional minutes by May 21st in order to save the $205.00 I had built up. I missed the deadline by one day. Initially I got no help but called again and immediately was told they could restore my minutes. I was very happy with the service and appreciated the courtesy.

e-dubinpdx

{ 05/29/2010 }

Pretty happy with prepaid $60.unlimited talk and text, just can't figure out how much it will be to add web plan on to it. Anyone???

horrible service

{ 05/28/2010 }

I just HATE ATT prepaid service I dont know where to start I got spam text from them and i tried 411 and it didnt work NEVER get their service EVER and the plans ar expencive!

Andre

{ 05/28/2010 }

The $60.00 a month plan is great! Unfortunately I have an iphone and there is no real support for it. I feel penalized for wanting to use my iphone for all its capabilities. Perhaps AT&T will "raise the bar" as they claim to do.

john

{ 05/22/2010 }

RIP OFF! I've been getting spam text messages, and it's eating away all my minutes. I can't find any way of shutting off the text messaging, either online or through their automated "customer service" number.

norell polk

{ 05/18/2010 }

all incoming textmessages

Kevin Becker

{ 05/16/2010 }

I agree with Tim in the previous review. I also live in Cincinnati, Ohio and the AT&T Wireless 3G service is very unreliable here. The voice quality of most calls is very poor. I constantly hear crackling, interference, and garbled voices. It also cuts out even with full antenna strength. Many of my calls get dropped. A lot of the texts I send never get received by people I send them too and vice versa. DO NOT go with AT&T Wireless for your prepaid service. Go with Boost or Virgin Mobile you won't have the problems you do with AT&T Wireless.

Arturo.

{ 05/14/2010 }

Well, I recently purchased my GoPhone like a week ago. I've gotta say, the service is wonderful. I live way out in Buckeye, AZ and trust me that's kind of distant from Phoenix. When I had Sprint, Ughh, don't even get me started with their company! But I do have to say I have the same amount of bars as I do in Phoenix. With Sprint the most bars I got were at least 0-1 and they were always rising and falling. I have many compliments to give to AT&T. I love AT&T, the customer care service, And the $60 UNLIMITED TALK AND TEXT. I love it. I plan to stay with this company for a long while! Also, With all of you people giving bad reviews, If you hate the $1 a day plan or have .25 plan, upgrade to the $60 plan. You get everything unlimited, except web.(Web is a add-on.) Its at a perfect price, I'm sure everyone is able to pay that. You really have to think about what your paying, If you want a good plan with EVERYTHING UNLIMITED(except web) YOU WILL Enjoy this plan! I hope this review helps you.

Clyde

{ 05/14/2010 }

Absolute ripoff! They made me buy a second phone AFTER I paid for more minutes, then no customer service after the new phone wouldn't take the minutes. Absolutely NO recourse if the equipment doesn't work. Stay the heck away from these idiots.

Tim Lupariello

{ 05/12/2010 }

The AT&T Wireless 3G network has many problems and issues in the Cincinnati, Ohio area that never get fixed-no matter how many calls to technical/customer support you make. Ever since I started service with them, I've had about 50% of all my calls dropped. During morning and afternoon rush hours, you can never get a clear call-there is always crackling and static in the line. The voice will also cut out. Many times, I won't receive text, picture or voice messages people send me. Especially people who send me messages from Verizon phones. The 3G network goes down quite frequently and you aren't able to check your e-mail. Coverage is spotty at best and there are quite a few dead zones throughout the city, reception in and around my house is poor, and customer service is very unknowledgeable. They will always try to blame your phone for problems happening. I've read many other reviews online of people having the same issues I am having with them. No technicians are ever sent out to check the problems. When will they come to Cincinnati and fix the tower issues here?

Deven

{ 05/11/2010 }

This was a great phone service. A little on the expensixe side, but great quality.

kim

{ 05/06/2010 }

The issue is not so much whether or not a 60/month plan is a good deal. The issue is whether or not there is truth in advertising! You will note that the majority of complaints are coming from persons using plans OTHER than the one to which you can link the Unlimited Talk and Text Package.

Don from soCal

{ 05/06/2010 }

I moved to an area that I was told only Verizon cell worked. I bought an AT&T prepaid phone because I wanted to make sure it works in my area. Well it works very well and after looking at their plans I stayed with the $60. a month all the minutes are included. I think this plan is very well priced and the service from AT&T is very good. Any phone from AT&T works, you just slide your sim card in and your ready to go. I have had many cell phones and even a over priced Blackberry from Verizon, with them you pay your normal phone rate then a $30. additional fee for special service for a Blackberry. I am totally happy with AT&T and the Go phone. Thanks so much AT&T for doing a great job. :)

Jessica

{ 05/06/2010 }

I would have to say the go phone is amazing $60.00 unlimited talk/text hello that is cheaper then a contract.Yall arent doing it right!!I am simply amazed how my daughter only pays 60.00 for a phone that has coverage out in the sticks where we live and can talk and txt whenever then my husband has verizon a contract 109.00 with no txting and 1000 minutes!so I would say do some research befor rushing!!

Guest

{ 05/06/2010 }

Actually, it may be time for a re-review of the prepaid options offered entirely through this company. Debit and credit card information, including security code on the back(which may eliminate the use of prepaid Visa/Mc'S; and the phone account MUST MATCH the name of the person on the credit/debit card(which eliminates anyone doing a favor for someone who does not have a credit/debit card.)Further, there are only three actual rate plans. UNLIMITED talk and text is NOT a RATE PLAN, and can only be used in conjunction WITH a Simple Rate Plan of 25 cents per minute which amounts to 15.00/ hour! Buyer beware.

geo

{ 05/05/2010 }

go phone prepaid sucks.they rip you off.sorry to say i will never buy from them again.i use boostmobile now.and net 10 is way better.

kc

{ 05/05/2010 }

I part company with your review on the issue of "prepaid" service. While I agree on all points of the plans themselves; the unlimited package requires a link to a credit or debit card. That differs from the "prepaid" concept behind tracfone; net10; etc.

Gil

{ 05/03/2010 }

AT&T prepaid service doesn't have integrity. My account balance often gets deducted even if I don't make a single phone calls! I will not advise anybody use their service!!

Mel

{ 05/02/2010 }

The service is down for extended periods of time at least two and sometimes three times a day. If you can't use your phone when you want to, what's the point of having it!

armynda stanley

{ 05/01/2010 }

I am very disappointed with this service, I talked to 3 csr and 2 supervisors, one hung up on me because I was given wrong info. and everyone including supervisors passes the buck.

judy svrcek

{ 05/01/2010 }

MY HUSBANDAND I BOTH HAVE GO-PHONES.ON 4/21/10 I PURCHASED OVER THE INTERNET $15 OF TIME FOR EACH PHONE,BUT IT DID NOT GO ON THE PHONES.WHAT CAN I DO ABOUT THIS?

Luddite1

{ 04/30/2010 }

Because I use my cell phone rarely, I am constantly being ripped off by AT&T. I can never use up the minutes before I have to put more in. I get lots of credit that I can never catch up on. Alternatively, ATT reminds you so early, if you renew, you lose time. I've lost money trying to gamble on when to renew so my minutes are way more than .25 a minute. I don't mind that price for my calls. What I'd like would be minutes that never expire as long as the phone is used once a month and would remind you when your money gets below a certain amount. THAT would be the time to remind me to renew. I also don't need all those bells and whistles for what I need now, which is just a phone. If ATT can't do the simple, I'm pretty sure I'll look elsewhere when I need a more sophisticated cell. But that would be so helpful that I'm sure ATT would never do it. If I find someone who will, I'll be gone in a flash.

rAvEn

{ 04/30/2010 }

I am using AT&T pre-paid go phone. Im paying $60.00 a month. But i was just wondering if I can use any AT&T cell phone for it? Or any unlocked phone? please help!

Mike

{ 04/29/2010 }

It was just too expensive at first for airtime. Things got much better when I stopped paying the expensive 15.00 I started shopping around and found a cheap site and got the prepaid under 14 bucks at http://cheapcellpin.com/ and that helped. Coverage was good all over and I usually had really good bar strength.

Lady925

{ 04/27/2010 }

I have AT&T iPhone so far I'm happy my pill is the same every month 126 had them for 3 months

vanessa

{ 04/26/2010 }

i have a at&t samsung that was on and the bill was always more than inspected so i had it cut off. im looking to keep my phone and possibly switch to a prepaid plan. will they allow me to do that or should i just sell my phone and get another reliabe and inexpensive phone? please help???

Will

{ 04/23/2010 }

I use ATT simple plan @ 25Cents per minute. My phone and ATT dont agree on how long I talked. I am always charge MORE for my calls than is indicated on the phone. Why?

Kayla Cage

{ 04/21/2010 }

I am enjoying my Lg Neon

gary

{ 04/20/2010 }

at&t gophone is the best nationwide prepaid, the $60 unlimited talk and text is great and using a blackberry

Miley

{ 04/19/2010 }

AT&T is okay but I was thinking about switching to verizon wireless because when i buy minutes the run out quickly but I am not sure if it will be any better

arby

{ 04/19/2010 }

We spend 100 bucks a year (400 minutes) to have cell service. 25 cents a minute, but 9 dollars a month. This only works if you know how to get to the point, then shut up.

Nomoreatt

{ 04/19/2010 }

When I had AT&T prepaid service I kept getting tele-marketing calls telling me there were $1500 reserved for me, or something like that. It happened on average once a day, costing 20c each, so in a month you'd be charged $6 for those stupid calls.

I switched to net-10 pre-paid two months ago and have had not a single tele-marketing call.

TREEEEEEEEEEEEEE

{ 04/18/2010 }

terrible i didnt know you can get charged because someone calls you what da hell iz that at&t sucks i swear hate at&t im switching over and also hate thet dont support the iphone no more on prepaid Thats bull..........

Ashley

{ 04/17/2010 }

I have a samsung propel,I lost my job and wanted to go prepaid, I was going to buy a at&t go phone and use that sim card, now im wondering if I should evan bother..looks like I should go Altell!

Dave Krueger

{ 04/14/2010 }

I've had my gophone for a couple years. I like it but don't like their sleazy attempt to get me to buy more minutes a month before my 3-month subscription runs out. If I buy minutes when they begin sending the notices, they will restart the clock and I will lose a month of my subscription. My opinion of AT&T as an ethical company vanished with the practice. I no longer trust them not to try and trick me into spending money for something I don't want.

sherrie

{ 04/14/2010 }

this $60 unlimited talk and text is better than pageplus they kick you off 4 goin over 5,000 mins= low

JC

{ 04/14/2010 }

I have never been charged for being called before! I am done with ATT. I used ATT pay as you go for several years and just went back on. I am horrified that I am getting charged for people calling me! I can't believe this!

DogDaddy

{ 04/13/2010 }

I have had my Go Phone for more than 4 years, when it was Cingular. I have always been very happy with the service from Cingular and from AT&T. In fact, I have been so happy with AT&T that now I also have a 2-yr contract phone. I now use the Go Phone mostly for texting, and sometimes for email.

bob

{ 04/10/2010 }

avoid buying the 19.99 unlimited weekend and evening package. In order to buy that package, you must be on the $1 a day plan. You get charged $1 even if you make a call in the evenings or weekends. So therefore, if you used the phone daily only during the evenings and weekends, you would pay an additional $30 each month PLUS the 19.99 for the unlimited feature. ATT is a ripoff company.

danny. a

{ 04/08/2010 }

to avoid not being locked down to gophone for 6months call c/s to unlock simcard remotely

will

{ 04/07/2010 }

I sold my Samsung a177 phone. I had purchased it in Dec. 2009. The buyer placed her SIM card in the phone and it worked fine with her phone number. When I attempted to place my SIM card in another GoPhone, I got a message that said, SIM Crash. I called Customer Service and one very rude agents who barely spoke English told me my SIM was locked for the first 6 months after purchase. What can I do? Does anyone know?

Codie

{ 04/03/2010 }

I've had At&t for a year on prepaid plan and its not bad, I dont know what you people are talking about because first off you activate your account online. I get service every where, its not that bad if you "know what your doing"

will

{ 03/31/2010 }

ATT charges $18 to change your phone number. You used to get one free a year. That is highway robbery.
As soon as this month's unlimited service expires, I am going to switch to Straight Talk.

pam

{ 03/30/2010 }

be careful, anyone can use ur e-mail info when setting up an account. it happened to me. i started recieving promo with another person's name but my e-mail address used. i don't have a go-phone

vanessa

{ 03/29/2010 }

I have a go phone and was wondering if I could change the phone number/ area code, I purchased the phone in Phila but I live in hawaii

Joe F of PDX

{ 03/28/2010 }

AT&T's claim that there's no extra charge for roaming with prepaid is deceptive, bogus and misleading.

I just returned from La Grande, Oregon.
I was with a few friends and their post-paid AT&T was working just fine while my pre-paid phone said "No Service" "No Access" etc. On their web site it says that La Grande,OR is a Roaming Partner. I called and said that I wanted to use my phone. After some time with customer service I was transfered to a next-level technician who told me that there's no access in partner areas. PREPAID Roaming is only on AT&T networks. I guess he means outside of my HOME area (Portand.) After more than 8 years of AT&T Prepaid and many more of post-paid before then I am going to transition to T-Mobile if I can confirm that T-Mobile doesn't play this game. Sorry ATT!!!

Emily

{ 03/28/2010 }

I was wondering if Tmobile sim cards (which already has a tmobile plan) will work in the AT&T Go phone? or, will it not function properly?

Rachel

{ 03/28/2010 }

I have a question.. With the 60.00 per month unlimited talk and text. Do you get free picture mail too ?

Tyler

{ 03/28/2010 }

I have to give them 5 stars. I use the $60.00 unlimited plan and rarely have a problem with reception. I bought a nice used AT&T phone and had customer sevice unlock my prepaid sim so it would work with the phone. They did this with no problem and were very nice about the whole thing. My wife is on a regular plan and pays almost twice what I do for the exact same service...

Scott

{ 03/25/2010 }

We have used AT&T for years prepaid. We are done with them when our minutes run out. We have already bought Net 10 and love the service. AT&T rapes their customers with the $1 a day usage fee, they charge you if somebody calls you and you dont even answer. If your phone rings 4 times they charge you a $1 for that day. They find every way possible to take and take and take from good customers. They are corrupt and rude! I am glad to be switching to Net 10. We already tried Net 10, their signal is much better and they dont screw their customers like AT&T does. Good riddance AT&T it has NOT been fun!

graham

{ 03/22/2010 }

1 IS WAY TO MANY STARS. I HAVE TOO MANY PROBLEMS TO COUNT WITH MY AT&T GO PHONE. MY BIGGEST PROBLEM IS THAT MY CALL WILL FALL EVEN WHEN I HAVE 4 BARS

Carolina

{ 03/20/2010 }

ATT go phoe is terrible. To activate you have to call customer service, which never allows you to get a person. I just took a new go-phone and smashed it on the front sidewalk with my foot. Not worth the $30 of aggravation for the "special plan" with 150 minutes as all they did was tell me to buy minutes from the start.
Never ATT again.

robert

{ 03/13/2010 }

is the fifty dollar card is free for every thing a month or what

danny

{ 03/12/2010 }

i have a go phone up to now i haven't had any problems with it. I give it 4 stars because once in a great blue moon it will drop a call but thats with any cell phone you use. to all the people giving these bad reviews move on thats why its called a go phone if you don't like it GO on the the next phone.. I recommend the phone to anyone and as far as the $60 month unlimited talk and text it is great

Mike

{ 03/10/2010 }

I've had AT&T Prepaid for just over a year in Buena Vista, VA. I give them two stars, and would have switched to another provider earlier if I had known for how long I'd be in the country.

Their reception here is finicky! Sometimes the tower wants to talk with the phone (2-5 bars), and sometimes in the exact same location it says there's no service. (This even happens when I can plainly see the tower from about 8 blocks away.) At times during this past year this has not been an issue, but at other times it's been an issue all day for 9 out of 10 days. I've had months where I couldn't use a reasonable amount of my minutes because there was so few times when the phone actually had reception.

Due to the reception issue, I've had a lot of experience with their customer service departments. I like that the reps are actually in the USA and Canada (so we can understand each other) and some of them are amazing reps, but the system is difficult, especially for the prepaid customers! When I return a technical support call, the number they leave is only useful for those with post-paid plans (the rep can't verify my identity, even when I phone from my own cell phone; They have to pass me to prepaid). They did replace my SIM card and phone (within warranty), (i had to explain the situation to the rep and reason and supplicate (gently beg) for one of the two).

It also takes A LONG TIME on typical customer service calls. (twenty minutes is a "short" CS call to them; forty is more typical). I wish they'd cross train so that a rep can cover any of the basic issues (plan change, billing, basic troubleshooting), but these are all different (instead their frustrated customers get cross-trained in handling various reps.) Regardless of whether it be a plan change or technical support a call will usually require me to talk with 2-3 people per issue, and each one requires me to verify myself, and then each one is nearly like starting with a blank slate.

Technical representatives do have the notes to guide them, but they usually think following the same routine troubleshooting as the last people will solve the problem. (oh, and if you ever switch to pay-as-you-go and back to prepaid at some point, pay-as-you-go wipes out old record of billing (a very rude payment person didn't believe me when I said that I'd been a customer for more than a year. By other representaives I have been told more than once that "I will have this problem solved before I am off the phone with you." It's still not solved, it's just not AS bad (maybe 1-3 in 10 days have reception issues as I speak. Of the approximately 5 times that they've "sent somebody out to investigate the tower's coverage issues" only once have they found anything. That one time happened after a cumulative of about 8 hours of technical customer support calls and 4 previous sweeps of the area. I think that one "found something" may have marked the change from consistently less than 1 in 10 days reception to inconsistent, but sometimes receiving reception. I used to joke about bureaucracy, now I know that even my most "outlandish" jokes were not "out there" but roughly consistent with AT&T's bureaucracy.

It's not that ALL AT&T devices in the area have this coverage issue, it's that a significant segment of them do. I don't know if it's a faulty antenna for a certain broadcast range, or what, but it's annoying!!

pablo

{ 03/07/2010 }

I wish I could rate 0 stars. I paid 30 dollars for a prepaid card and well, it hasnt worked at all for international calls. I just wasted my money because AT T didnt want to refund my money. The customer service is terrible. DONT BUY PREPAID CARDS FROM THEM

Justin

{ 03/03/2010 }

the reason i gave it 4 and not 5, i have the iPhone on the prepaid plan not too bad except the calls of course, i mean it drops less calls now, but anyways customer service has always been nice to me, not a problem always credited me if need be, the reason i cant leave at&t ( many people have them i know therefore free min for them when i call or vice versa)

ariel

{ 03/02/2010 }

Customer service is TERRIBLE - was hung up on once, tried to get a manager, disconnected again, third call, sent to a spanish voice mail system. Can't wait to see AT&T loose their iphone contract so I can switch all of my business over.

Vonda

{ 03/02/2010 }

My brother purchased a prepaid go phone for me. Shortly thereafter, due to a layoff,
I moved to another state where at&t offered absolutely no coverage. They will not refund the money I paid for the minutes even though the phone is useless to me. I do not recommend this phone for that reason.

Jen

{ 02/27/2010 }

Average signal between Corsicana and Dallas, TX. I think Net 10 (/w free Nokia phone) may have a better signal in Corsicana. I bet you'd get a good signal around most big cities.

With ATT Go Phone, I bought the Samsung SGH a167 for its camera. The phone is mediocre. Looks pretty, works fine, no problems, but the camera isn't great. Has a little zoom, but you'll need to rely on natural light.

Airtime rates are slightly more expensive than most. If you talk a lot, get the unlimited talk and text for $65 a month. The $1/day and 20 cent texts will added up fast and I was paying twice as much with ATT as I was with Net 10. If the people you talk to most are on ATT, their calls will be free, but you'll still pay $1/day for days you use the phone and 10 cents a minute on non-ATT calls. Their texting packages are good if you text.

great whiteowl

{ 02/19/2010 }

AT&T has best coverage where I live, so the go phone works fine for me. I used to have Net10, but got REAL tired of those "no service" messages when standing in shopping center, for example, where everyone is using their cell phones.

The only thing I don't like: They email you to renew: "Your service is almost up! Renew now!" but there's still more than 5 weeks to go before expiration. This wouldn't be so bad, but if you DO renew now, the additional time is NOT tacked on to the end of the current expiration, but starts TODAY.. so you end up losing 5 weeks that you have already paid for! AT&T SUCKS for doing this carp, and I've told them exactly that.

Mattt

{ 02/18/2010 }

I had go phone on a 3 dollar a day plan, and I switched before they started offering unlimited for 60/month.

Pros:
Good service in my part of the country (Missouri)

Cons:
Expensive service.

Poor service in the west, none off their towers, if you are on the 60 a month plan.

Final Word:
Not much good to say about At&t. There are far better prepaid carriers out there.

ATT thumbs down

{ 02/17/2010 }

I had a billing issue with my Go phone, they told me there was insufficient funds in my account to pay my monthly unlimited bill, I called the bank and there was more than enough money to cover. I had to buy a refill card because they couldn't process my card. I also had extra money on my account to use for downloads which they took 3 dollars of as a charge to call customer service!!!!!

lizzi

{ 02/15/2010 }

I live in Chicago and coverage is dreadful. I often get no bars and the call quality is far worse than I got with Sprint. Nearly half my calls need to be redialed bc of breakup or garbling. Not sure if the fault is the phone (Samsung A177)or the network. Customer service has been great so far but if I can't make intelligible phone calls, why bother?

Otto

{ 02/06/2010 }

AT&T stay away from this company. I am in New york city...very bad connections...not nearly as good as Verizon is here...and calls drop all the time...there contracts sucks..
stay away from them, there is far better company's out there, a lot of my friends here in NY likes T-Mobile...
Otto

John

{ 02/06/2010 }

It's the worst service you can ever dream off. Took the $60 prepaid unlimited talk and text plan, only to find that after a week i get a message saying your balance is too low to make this call, even while calling within the United States. By all means avoid it!

delnana

{ 02/05/2010 }

I've had the AT&T GoPhone for a couple of years now and am very pleased. My neighbors with other service providers have to go outside on their porches to get a signal but I can use my phone anywhere in my house/car/stores. My family is also on the same setup and it works great for us. Yea the $1.00 a day is rough but sometimes I don't use it for 3-4 days at a time so it works out.

Eve

{ 02/03/2010 }

I have the unlimited $60 a month plan and I have been very happy with it. My mom lives in an obscure part of California where I have NEVER gotten a signal before (Sprint/Virgin)I got my At&T go phone & it works almost everywhere. I have had a few dropped calls and no service in some places while traveling, but This is the 1st phone I've had that works out here. The only other thing I don't like about the GoPhone is you cannot transfer your sim to another AT&T phone....

KC

{ 02/02/2010 }

I don't mind att i just hate how my phone always breaks and the cheapest phone is like 30 dollars with no camera when you look at other company's and the cheapest phone is like 9 dollars,they need to put the prices down on their phones..

Jason

{ 01/28/2010 }

I'm fed up with AT&T,I have an unlocked iphone and I bought a prepaid card from them and they certainly don't allow me to use the data plan. I'll transfer to T-mobile after the package of this month is used up.

ebc

{ 01/27/2010 }

AT&T does not allow unlocked iphone users to use their data service on prepaid based plan. They try to push iphone user to use their expensive monthly plan rather than prepaid for iphone user.

Hate AT&T!!!

Phil

{ 01/23/2010 }

Does ATT charge to change your phone number? My guess would be YES, since they charge for everything eles. Can you change it yourself online?

Mike

{ 01/21/2010 }

Reception: 2 stars
Phone selection: 5 stars
Customer service: 0 stars

Total average: 3 stars

*I drive all over Southern C.A. with an AT&T
Go Phone and Sprint phone for work. Both are
made by Samsung. Sprint BLOWS away AT&T when it comes to reception, call clarity and customer service. I average 3500 minutes per month on both of these phones therefore I have truly testing both of these networks. Even my 98 year old grandmother can tell that EVERY call on the Sprint network is A LOT clearer. AT&T reception and call clarity is better then Metro PCS and Boost Mobile. Point being, Sprint is the BMW of cell phone reception and call clarity while AT&T is just a Ford.

chartguy

{ 01/19/2010 }

The service is fine, if you're in its coverage area. If you travel, there are many areas (e.g, Durango, CO) that are not served, especially in the West.
Also, be aware of the fact that you must buy $100/year ($25/3 months) to roll your minutes.

Unknown

{ 01/19/2010 }

I have had my go phone service for about 2 months and it's been great. I unlocked my Iphone and I am using it as a prepaid with internet as well. So far I'm comfortable with at&t

Rich

{ 01/17/2010 }

AT&T eats my $50 worth of minutes in 2009 by trashing my remaining balance at the end of the year on my go phone card. Unlike their ads on TV saying they keep my minutes. Sorry AT&T don't!

nkw

{ 01/16/2010 }

I previously had metro pcs $45 plan. After they tack on all these stupid charges it was about $60 a month that I was paying and as soon as I left coverage area, the phone was only good as a paperweight. Couldn't use any of the places that I travel to. I have encountered no problems with AT&T. Been to Cali to South Carolina and all places in between with no problems.

Phillip

{ 01/16/2010 }

8474883313 is Chase Bank collections department calling from India.

Allison

{ 01/16/2010 }

I've had the LG Neon for almost 3 months now and I'm going to switch to some other carrier. Their customer service is terrible. I've had to call them 8 times in one day to try to resolve an issue that still hasn't been resolved. They charged my family long distance fees even though we live less then 5 miles away from one another and its the same area code. When and if you call their customer service for the first 5 mins you fight with their automated voice machine who thinks when you say customer service you want to make a payment. I highly recommend if you want a prepaid phone not to get att or you might get screwed over like I did.

dissapointed

{ 01/15/2010 }

Beware of scams (and beware of null customer service from AT&T) - I get about 10 calls per day from 8474883313. When I called them to stp harrassing me, the charge from gophone was over $3.60 (one call, less than one minute)

Tom

{ 01/14/2010 }

Except for an occasional dropped call and occasional weak reception inside certain buildings the $60 unlimited talk and text plan is the best. AT&T is definitely better than Boost and Metro PCS so is worth a few more bucks for the their unlimited plan. With any cell phone carrier you must make sure you get good reception where you use it the most. If it doesn't work good in your town or home it sucks period. AT&T's other prepaid plans are not that great. The 25 cent a minute plan is crap you can get 1000 min for $100 which is 10 cents a minute with T-mobile and they last a year. Even Net 10 has 10 cents a minute you have to put about $15 a month on it though but you won't have to lay out $100 like you will to get 10 cents a minute with T-mobile. AT&T $60 unlimited talk and text has no hidden surcharges or taxes. The only tax you pay is sales tax when you buy refill cards which is 5 to 9% depending where you live and beats the average of 18 to 22% tax you pay with some plans. So for pre-paid unlimited talk and text and good reception ay least in NYC go with the AT&T $60 unlimited talk and text plan. It's a winner!

ismael

{ 01/14/2010 }

i had metro pcs you cant even compare the two at & t is awesome and it works everywhere ivew been no dropped calls.

S.M.H.

{ 01/14/2010 }

I have been on the go phone plan since 2003 at $100 per year on auto-refill. My rollover got to $463. Auto-refill will not work if it would put the account over $500. I lost my $463 rollover since the plan expired. Customer service resolved it by taking $25 and restoring my rollover amount.

Solution in future is to sign up for texting (which I won't use) at $10 per month and auto-refill at $25 per 90 days so that it won't go over $500. If it drops too much, I will back off texting to $5 per month.

I basically want a phone I don't have to use and will always have minutes. Go phone won't do this if your roll over gets too big. You have to play games.

shady

{ 01/14/2010 }

at&t really doesnt make activating a phone easy and it makes me mad. its a struggle

No name

{ 01/13/2010 }

I work at the payment center for the ATT gophone. To be honest it sucks working there.
Just because of some of the people who call in are really stupid and rude.

Don't blame us for ATT's horrible rate plans and customer care all we do is process orders and that's all we can do

Jerry

{ 01/13/2010 }

I have the simple plan. Someone please explain this to me. I make a call. The phone says I talked 53 seconds, yet ATT deducts 50 cents. I talk 1 minute and 49 seconds according to the phone, ATT deducts 75 cents. Does ATT begin timing the call from the first ring or the answer?

hpage

{ 01/12/2010 }

i have the 3rd option... $3 unlimited minutes per day...$3 per day!!! plus you have to purchase text, the smallest package is 200 messages for $4.99 $3/day is cheaper than 25 cents per minute if you use it more than 15 mins per day... it is crazy expensive, custoner service is horrible AND you charged extra for everything! i have the samsung wannabe blackberry look alike and it connects to the internet randomly which also cost me money... i would not recommend going with this, it costs me AT LEAST $100 per month....OUTRAGIOUS! they did let me transfer my home phone to this prepaid phone which is the only reason i choose it, most prepaid do not have that option.

Sharon

{ 01/10/2010 }

I have the $.25 per minute plan and have been apparently very lucky with my service, I have never had a dropped call, or coverage problems. I would give a better rating but I do agree with most others .25 is EXPENSIVE but luckily I dont use my phone that often. The customer service has never given me any problems, I had to call about 1 month after getting my phone because of spam texts were costing me a ton of minutes, which at .25 is a ton of money but customer service was very nice and turned my text off for me. Also I have been out in the mountains and a friend has a EXPENSIVE monthly plan with Verizon she never has service when were there but I do with no monthly plan or high dollar phone, I have the Motorola Razor phone which cost me $100.00 hers was alot more expensive!

Will

{ 01/10/2010 }

Today I changed my plan from $3/day unlimited to the Basic Plan of 25Cents per minute. When I did that, I did not realize it would wipe out one of my feature packages. But yes, it did. The $19.99 data package that I had added only a few day ago was wiped out. Fortunuately I spoke to a very nice CSR who added that package back to my plan for free.

Rod

{ 01/09/2010 }

i think all the people that gives att 3 or less stars should go back to school cause att is one of the most reliable carriers. i have had att for several years and i have been friends with alot of the reps at att here in jefferson cit missouri i have never had a signal problem on contract or on prepaid wit them u need to check the coverage out in ur area before getting it cause there are some places that are spotty but not alot. the activation is really easy on the prepaid service it took me less than 5 minutes to activate the prepaid phones and i have activated alot of them for my friends and family members if u think this service sucks u need to be droped off of the face of the earth.

daniel

{ 01/09/2010 }

i love at&t go phone $60 unlimited talk/text plan its the best for prepaid customers who want everything unlimited without being on a 2year contract

MikeG

{ 01/05/2010 }

one more thing from my last review-my existing phone number was ported within 5 minutes (I was shocked).

MikeG

{ 01/05/2010 }

I just switched from a contract with Sprint to the Unlimited Service with GoPhone and couldn't be happier. Unlimited talk and text for $60 a month, no contract, clear service-it all adds up to a big plus for me after getting ripped off by Sprint with 4 different local communications taxes for 2 years.

BP

{ 01/04/2010 }

AT&T GO Phone canceled my service with no notice; no opportunity to continue service and kept my $75.

Does the FCC permit this.

I will file a complaint with the FCC

Jenny

{ 01/02/2010 }

This is the worst prepaid service I have ever had. No one told us about the $1/day phone charge-even for wrong numbers or checking your minutes. This has to be the biggest con going. Customer service is of no help-they don't even speak English. I have been with AT&T for 30 years for everything-land lines, cell phones,internet. I'm dumping them! If I could give a -5 rating, I would

TJ

{ 01/01/2010 }

Works Awesome ! The $60 a month for unlimited talk and text is a great deal for me.

Ron

{ 12/31/2009 }

Att sucks,I have a prepaid phone had it for three years and in the three years I have used only 20.00 dollars of the 400.00 that I have on this phone and the reason is because Att does not work here,what a rip off and if I don't refill the min. each year I loose the money anyway

Ian

{ 12/31/2009 }

AT&T still throws away your unused minutes! Minutes are expensive at .25 each. The coverage in Maine is sparse at best, I am considering switching to net10.

Lady Hyena-Chan~

{ 12/28/2009 }

I've had a go phone for a while now much better then a tracfone, or virgin moble plus if you want to stop your service you dont get charged like you do for regular contracts. I love the unlimited text for 20$ a month(includes IM and emails)you cant beat that PLUS you can take your SIM for the gophone and put it in ANY att or unlocked phone and it works~ ive went from a samsong something(basic phone) to a sony ericsson(better) and now using a quick fire! My sister has a LG VU they worth perfectly, sevice is great(most times obviously not in dead zones) and also with the sticker atena thingy you can buy off ebay for 0.99 for 3 its well worth it~
Beats a contract any day~
Specailly when you dont have 100s of dollars for big old fancy phones PLUS contracts. I havent yet to use the talk time feature but my sis does and she likes it for the most part.
THe thing is AT&T actually told us that it cost us a dollar a day to use the phone itself but it doesnt~

MamaCita

{ 12/26/2009 }

I have used GoPhones in the past. Like 2 years ago. The phones weren't as nice as they are NOW. Well, since I lost my job I decided to go back to a GoPhone. I was given it for Christmas. It was the Samsung-A177. I like it so far. I bought my 9 year old the cheapest cell phone they had. The Nokia 2610...I think? She loves having a phone and NO child under 13 should have a TRICKED out phone and plan in my opinion! This is hopefully going to teach her to be resposible for her minutes....I read so many GOOD and BAD reviews about the Samsung A177...but MOSTLY the reviews were good. The set up of the go phone was just pushing some numbers into the phone for the plan and zip code you want and that was it. It's ideal for regular folk that don't have time to do 1 and 2 pages of typing on the computer to fill out forms(I have a life). Go phones are simple to set up. The plans could be a little more diverse though......they really don't take in a wide variety of circumstances and ages groups. But hopefully with the NEW year they will ADD more diverse plans and GO PHONES to their list......

Chuck

{ 12/22/2009 }

I have at&t plan with 500 minutes per mo. because I only use my phone when traveling. I cannot get a signal inside my home however others with other services can get signal on their phone. I also agree with others the service from outsourceing is very bad. It is hard to understand them & yes they will disconect from you. I guess I will keep the plan for now because it only cost me $35.00 & some change per mo & the minutes accumulate up to 5000.

Tricia Doty

{ 12/19/2009 }

I have had many of phones, with a