normally your site is ok. but today it is saying you have no safety certificate and therefore i have tried to put minutes on my sons phone 3x today and failed, please fix this.

the activation fee is only if you buy it in the store. If you had bought at walmart there wouldn't be any fee.

Have had problems with the phone service since my wife got her Scoop. Texting is no problem. Making phone calls has been a problem since day one. First the number she was given seemed to belong to a person who didnt pay their bills so collection calls kept coming. Then that same person would seem to make calls to the phone to check messages. We finally was able to get a new number. But the online account info we used was still linked to that number and was t transferred to the new number. We found tbhat out when my wife got an email from a woman who now has the previous number. The phone wont make outgoing calls it can only receive them....50% of the time. Going to switch to either virgin mobile or tmobile prepaid.

Also, I knew that Alltel would be switching to Verizon, so i asked if i would also have to swtich to a Verizon prepaid plan. But they said if you get the Alltel plan now, they won't make you switch!

I have used tracfone for 4 years, which was alright except the phones weren't that great and i always had to hold myself back from texting too much. I just switched to Alltel prepaid 3 days ago and got the LG Banter for $70! I love it already!! I have unlimited texting and unlimited nights and weekends, its AMAZING! I thought there was going to be a monthly bill for the pay-per-day plan, but i love how you can get cards and it automatically does it for you! I only wish there was a plan where you could get data so you can go online.

By the way you can buy a regular alltel phone that was not orig. prepaid, and you can still use it with prepaid. I did it...all you have to do is purchase the phone then call the customer service and tell them that you want to switch your number to a new phone. And it works!!!! I love alltel but verizon's prepaid plans suck, trust me I have looked into it...

This phone is great! I love the unlimited texting.... I text about 10,000 texts a month and it's only about 33 cents a day!!!

People, what the heck is the matter with ya'll? Alltel pre-paid is a great service.... I personally haven't had the pre-paid, but i have lots of friends who do and they love it... i mean come on.... $1.00 a day gets you unlimited texting, unlimited mobile to mobile, and unlimited nights and weekends. Hell that's only like $31.00 a month versus paying like $50.00 a month to get the same thing on a 2 year contract.... and then you have to stay with them for 2 years even if you can't afford them... i say that alltel pre-paid is the way to go if you like to text.... You can even get cool phones with the pre-paid service. Unlike other pay as you go providers who give you all the same phones which look pre-paid. These don't. i've heard that you can even buy a contract phone and use it as pre-paid.. that's awesome to me....

Just to let you know Jamie..... from 3 questions up. You CAN use the same phone, you just have to have an Alltel employee reprogram your phone..... and most probably won't do it cause it causes them to lose money. So you can ask, but they probably won't

Stay away from Alltel service, especially if you live in a rural area. It is the worst I have ever experienced!

Yesterday was the happiest day in my phone life cause I dropped this #$^% company. If Alltel thinks shipping customer service overseas was a good idea - I guess they are laughing at their customers all the way to the bank. CS is HORRIBLE!!!!!! If I left my immediate area I usually couldn't get the ^#$*# to work. Sure hope Verizon improves this beast cause it is an insult to every customer who has no choice but Alltel service. It was 4 years of pure hell!!!!!!!!!!!!

I bought an alltel phone for my ex bf(when i was with him) so i cud txt him for free and stuff any way i thought it was pretty good service and it got great reception..they only thing i absolutely hate about alltel is they dont have unlimited txting to everyone and it really sux every other phone company has it but them or so it seems!

I have had alltel since i was 9, I am now 17...Its perfect for me...Unlimited texting and mobile to mobile for 22.50 a month...I change phones probably once a week and it only takes a few minutes...customer service is great...I don't know whats wrong with you people...you can even de-activate your voicemail to save more money...any more q's just email me

I got screwed big time when Cingular bought ATT wireless customers and now I'm getting screwed again by Alltel. Thanks to Cingulars fraudulent charges to my account which I refused to pay, (over $800),I now have to use prepaid plans. I have an Alltel prepaid plan which wasn't all that good to begin with. Calls constantly dropped, long recorded messages when accessing voice mail which eat up extra minutes, etc., etc. Since the buy out of Alltel by Verizon it has been almost impossible to get in touch with customer service. The prepaid user site shows a message a lot, when I try to access customer service, which reads," Unable to retrieve that information". Try using the number they have online and all you'll get is someone who doesn't speak English very well so it's hard to understand them. Go to a Verizon store and you'll be lucky if you even get waited on. When they find out you're with Alltel they keep saying they will be right with you while they keep putting Verizon customers ahead of you. Eventually I gave up and left after almost an hour of waiting. Guess I'll have to find another provider again!

Im thinkin abov gettin alltel but i hate dat they charge roamin. Roamin at 59 cents a minutb can eat away mins. But something has to b better dan att.

alltel is always taking money for no reason and it is crazy how much they charge we need a new plan asap were gettin deeper in the hole keep giving money away an still dont have no better plan

Altel was a 5 star company until Verison

Bought a prepaid from the local Altel shop and was very happy. Verison took over the shop and now will not support phone repair 6 months later. Called 800 number 7 times and was dropped six times. Told to take phone to authorized dealer IN THE NEXT STATE when I got to talk. I did take it and when we arrived we were told call the 800 number because the store would not help me. Called back to 800 and was given a case number and was told they would send a phone keep my battery and send back the old phone. Ten days later called for status and was told "you have to send it to us and wait". This is the same bad service Verison provides, we quit that company last winter. This is another fine company killed to get market share. This is now just Verison

i love my alltel prepaid phone! its the BEST:) the two things i DONT like about it is- you cant get cool like picture phones for prepaid! ive looked eveywhere and i cant find any=/ and also i cant download ringtones??? i buy credits then they just take my money and dont give me the ringtone?? it makes me wanna break my phone!!! but other than that I LOVE IT!

I love alltel phones, because they are the best phone you can have. I love the free nights and weekends and my circle.

i just live alltel

my alltel prepaid phone fell in the lake and no longer works. i have another alltel phone but i dont no how to switch them over..i went to "www.alltel.com/myprepaid" but i forgot my login and password. when i got to "forgot password" they tell me to put in my mobile number and i put it in but it says that number is not found.. i dont no what to do. AND I CANT LIVE WITHOUT MY PHONE!!

I love alltel prepaid!!!! I have had nothing else and do not plan to have anything else! I get great service where ever I go and never pay more than 30$ a month for my talk time and unlimited texting. They also offer a great variety of phones and excellent service! I have not seen any other prepaid that even comes close to alltel!!!

ALLTEL IS THE BEST SERVICE EVER WHOO HOO GO ALLTEL....YEAH

ALTELL IS VERY BAD THEY TAKE MONEY FOR NO REA SON IT SUCKS

As a prepaid phone i really dont prefer that you use a credit card because once i started using it they charged me for over 300.00 dollars and i didnt even have any minutes added to the phone for that much money and they never gave me my money back i suggest if you do use them then use cash and actually go to the store and put money on the phone this is just my experience with them no telling how yours will go

I like this service because you get good service on your cell phone

I dislike when the telephone does not work.You try to go online to check it and the web page does not work either.

As of when I am writing this, I do not personally have Alltel Prepaid. BUT, my 16 year old brother, my mother, and father all have Alltel... and honestly, couldn't be happier. The Pay-Per-Day plan is far superior to any other pre-paid plans I have seen..... and I know just about everything there is to know about Pre-Paid cell phones. (Hmm, funny I don't have one.) Anyway, if you live in their physical network area and can stand paying a $35! activation fee, they really can't be beat.

my alltel acount has been wonderful with my unlimited

I love the text messaging and free nights and weekends. I love the free after seven plan. I really enjoy alltel!!!!!!!!!

I THIK READIN OTHERS N THEY COMMENTS THAT ALTEL IS ONLY GUD 4 TXTN...WAT IM NOT TO MUCH LIKIN IS THE $1 A DAY THING...BUT BESIDES THAT I THINK ITS GUD AND PEOPLE HAS CONVINCED ME 2 AT LEAST CHECK IT OUT AND I LOVE THEY TOUCH SCREEN LG SLIDE UP GORGEOUS BUT OTHAS HAD SAID THAT THATS THE PHONE DAT MESSED UP... BUT BESIDES IMA CHECK IT OUT:)<-----------------

i have had 1 altell phone and this is my 2 one and i loved it and still do!

I love Alltel U-Prepaid it is very convinient. I don't have to worry about paying a bill each month, I can put money on my account anytime I get good and ready. I put 10 bucks on my account every two weeks and I'm good to go. Like the Clayton dude said above, I hope Verizon don't mess up Alltel and make it fucqked up and sheit or Ima be mad as hell.

I'm retired and on fixed income.Have had Atell prepaid 5 yrs.It's great.Been all over country(city & rural) no roaming charges.Had a billing error and they credited right away..75 cents a day,free eve, weekends and free to call my son-even though he has a different provider.Where are you going to be able to get manny-manny calls to anywhere fo $22.50 per month. I've checked them all-no one better. Customer service great-bonus minutes when adding money via net. and you can check all calls,time,cost for ea. call and dates anytime. I just hope Verizon does'nt screw it up, the new owners.

When the phone was deactivated and we didn't know why since we had added plenty of minutes, we called the customer service number. English definitely not first language, if she explained I couldn't understand, then she hung up on me. Second call to another person, said we had been transfered to "contract" (we never signed one but he wouldn't tell me what that meant) but the number he sent me to was "disconnnected or no longer in use." At no point would anyone tell me what the problem was. Dumped phone. NEVER ALLTEL!

i think the alltel prepaid plan isgreat

ALLEL NEED TO LET PICTURE MESSAGING AN VIDEO MESSAGING BE UMLIMITED THIS LIKE TEXT MESSAGING THATS REAALLY DUMB NOT TO HAVE IT UMLIMITED

They are a really good Phone provider and when people say their phones suck its not them it is the phone brand like motorala or LG some brands like that..And At&t plans are way higher you have to pay for alot of diffrent stuff..When you can get a dollar a day plan and get unlimted txt msg. alltel to alltel, etc. their is a variety of options they are a great company!!! And customer service for the most part is good. Although their is no insurance on prepaid phones.

So I had alltel prepaid for about 3 months, its a good if you want to pay alot of money, I started off with paying a dollar a day, but that was way to much, when all I did was text, so that was not good, then I swithced to .75 cents, a day, and that was no better, I wish there was like a .25 cent a day thing, where all i could get was text, because thats realy all i use my phone for, now I have net10, which is no better, I am going off to college in the fall, and i need a prepaid phone, where I can text, and sometimes call. Also, the phone I had with alltel, when i opened it one time, the screen was blank then I could not even do anything, alltel and alltel phones suck!!! dont purchase it, it is a waste of money. I prefere virgin mobile or verizon for prepaid.

Alltel sucks!
i don't ever have time to go into the store to put money on my phone... so i use my friends debit card... i give her the exact money in return... well she got mad at me the other day and told her card company that none of the charges were made by her... so they revised my phone bill... and guess what??? I'm -$260. WTF!!!!!!! i gave her the money, i don't understand how Alltel can do that, they fricken suck!

It's a good service, but when it comes to the phone messing up or something it sucks. They don't care, I locked my phone and tried to unlock it. Well everytime I start to type my code in, the phone completly frezzes up. I called customer service and some sand ni66er answered and told me to take me battery out and put it back in. I told him I had tried that and he hung up on me.

RUN!!! Do Not Ever buy an Alltel Phone!!!
and if you do, dont have a problem with the phone or anything that has to do with the phone. The Alltel C.S.R's are the WORST IN THE WORLD and VERY,VERY RUDE! this is by far the WORST PHONE service in AMERICA! They dont help you with NOTHING!! Please to everyone out there..WARNING- DO NOT BUY ALLTEL PHONES!Their C.S.R's are BRAIN DEAD.

i have had my prepaid phone for almost a year and i have had no problem with it. so thanks alltel thank you for the service keep up your good work an stay strong i love your service alltel
ttyl
kirstin mae ann runnels

I've had an alltel prepaid phone for 2 years and i've had nothing but great service from them and great help also. So thanks alltel and keep up the good work.

people, people, what r u saying? alltel is perhaps the best prepaid plan there is out there. i will say this, if u r a business person and use ur phone to make and receive calls, i dont recommend prepaid service to u. however, alltel's prepaid service is great. i have been an alltel customer user for 3 years now and i love it. i dont use my phone to call that much but i do txt alot and have unlimited nights and weekends and favorite number calling. dont blame the service of alltel if ur phone sucks, do research and pick out a good phone. for instane, i have an alltel service moto q (smartphone) that i bought on ebay for $100. u just gotta know how to use the service. trust me on this, for unlitmited nights and weekends option get a phone with the internet explorer application or 3rd party browser other than that cheap alltel browser. trust me there r ways around this, i know this for a fact. alltels service is good, i have never had a problem with the customer service. since alltel and verizon has merged it makes the network just much more bigger. so switch over. other prepaid plans sucks and will take away ur money. for example right now im typing this review on my moto q and im browsing the net for free. its all how u look at it, and ur options. well take my word for it, it is worth it. and buy ur alltel phones on ebay or amazon, dont buy it from stores, they do have some better prices in store but look, my moto q was never meant for prepaid service, im probably only 1 who has this. so do ur research b4 switching and buying a phone. good luck.

i love alltel, whenever i do have a problem they fix it right away!!

Hai my name is beth but yeah anyways.I just changed my phone number on my lg alltel rumor phone i can text message but i cant send picture messages like i use to.What the heck is wrong with it ? :(
also, i get weird messages like i am getting a picture message its all loading then it stops and said " message retrieval cancelled " then it just goes back to my background.Then i cant get back on the internet on my phone like i use to.

i enjoy alltel it has very good quality in service

I had to take my daughter two states away for prolonged medical treatment, so bought alltel because of their (so-called)nationwide service area. When I tried to make a call the "operator" said something about re-dialing the number. Heck, I'm 65 so can't remember my home phone number. I would need to pull off the interstate to make a call. When I called customer service asking how to correct this problem, he hung up on me. If they won't take this crap back and return my money, I want to see if they hang up on the judge in small claims court.

I think this is one of the best phones I personly have ever have.It has great service everywhere and almost never loses a call! I'm just here to tell it is a marvulose cellphone!!!!!!!!!!!

I love alltel i had alots of phones but i think alltel is the best

i just got mine and i love it. i pay 75cent a day for texting and mobile to mobile, i just want to change it to a dollar a day and get texting, mobile to mobile and nights and weekends, i just can't figure out how to change it.

I like alltel a lot I have other carriers such as virgin mobile, Verizon, tracphone and At&t. Out of all of this alltel is the best. Only 75 cents a day for 2 unlimited features is sweet. I like texting whenever I want and don't have to worry about being charged extra. The service is really good with alltel. I think I have only had no service twice which is great. Great job alltel. Keep getting better!

I really like alltel prepaid at first so i paid 130.00 to upgrade my phone. I got the LG Scoop and it worked awesome until about a month later when my phone suddenly crashed. Now their saying i have to purchase a new phone I hate alltel.

I love alltel prepaid because you dont have to be worried about paying a bill on a certain day you can just replinish your minutes when ever you want to I've had my prepaid number for 3years now...Only $1 a day is great.

This service sucks! I got phone on Monday & was returning it by Wednesday. I had to disconnect the voice mail, internet and several others before the $75 was eaten away with BS charges. When I returned the phone it had $15 left on the phone!

They don't bother to tell you that you are roaming if you are sitting in the parking lot of the Alltel building in downtown Little Rock! (Or any where else in LR or Hot Springs) Kind of stupid for an Arkansas based carrier, huh.

I do not have an alltel prepaid phone yet. but i do have a question. Could i use my old alltel contracted phone as my phone for a prepaid? Alltel told me that i can "Re-buy" the phone for it, but... is there anyway around paying for the SAME phone, again?

I have had over 5 different phone companies, and let me tell you, this is one of the WORST! The whole prepaid thing is just about worthless, especially when they TAKE money without even asking you.

I have a prepaid phone with no service I keep trying to add minute and the keep they have no record of mt number. I went to wal-mart where I brought the on a prepaid plan and the lady say she no allow to help me any more I have 214 number I must find another store!! No luck there!!

we've had alltel prepaid about 1 1/2 yrs. we don't have to double dial, i only know what that is because i had to do it when visiting my sister out of state, and that was just the denver area. i've been to NYC, OK, KS, IA, SD, NE, MO and never had a problem with that. the pay per day is super cheap bec all the people we call are on alltel also. the customer service sucks. bad. rude, not helpful, doesn't understand what you're talking about. i've had "surprise" charges and had web access completely turned off so it wouldn't happen again. they give you a one-time refund, so be sure you know exactly how much you lost. voicemail now costs 10 cents per message you receive. i had that turned off, too. other than that, my husband and i spend about $80/mo for both phones and we are happy enough. we're nervous about verizon taking over--their contracts are better deals than their prepaid, so we'll see what happens with that.

I used to have an Alltel plan and it was great but I can't say the same for prepaid. Circumstances forced me to go with a prepaid so I tried Alltel. Actually my husband and I both went with their prepaid service and had the same problems. Places we went before when we had a plan and got great reception, with the prepaid, the reception was of poorer quality. And this was not due to the phones because we used these same phones before on the plan and they worked fine. My husband works far away from home so he stopped in another city to get his phone and they gave him that city's number, not the one we live in and he didn't realize it at the time. At least US Cellular asks you what number you want. Then he had issues with dialing his voicemail, 75% of the time he did this it went to someone else's phone and it was always the same person. I had trouble logging into my voicemail and they told me it was the phone and I would have to buy a new one. This made no sense to me..but fortunately after a while I was able to get into my voicemail. Then the biggest issue was the minutes that kept disappearing. Maybe someone can explain this to me. I'm very diligent about keeping up with my minutes and we haven't been roaming. One night my husband checked his minutes and he had 150 min left. The next day he checked them and there were like 12 left. When I first used my phone I talked for 10 minutes and had like 180 min left. I didn't use my phone for a few days, and when I checked my mssgs again, I had 142 min left. So where did all those minutes go? Now if you can get on a plan, I say do that, but I did not like their prepaid service. I would have gone back with a plan with them but they wanted a $1000 deposit per phone! I checked out US Cellular and they only wanted $25 a line so I went with them. I would have rather gone with Alltel but there's no way I'm paying that kind of a deposit. Even Verizon who is a bit pricey in my opinion, didn't want anywhere near that much of a deposit. I think there should be a cap set on how much they can charge for that and it shouldn't be that much.

Overall it's pretty good service however im usually roaming in my own house. Also, they have days when they just shut down the towers for repairs but they don't tell you and it still takes money off your account. Like today for example, i can't make any calls because im roaming everywhere i go. Last month i went 2 days without texting and they said they couldn't refund my money because it was not their fault. When you call customer service, no one knows what is going on and they transfer you all over and keep you on hold for hours. But, other than these few days, it has been pretty decent service.

I have had a prepaid alltel cell phone for 2 years, and I have had gr8 service and sloppy service. That is a given with most products. I hope we are able to talk for free to Verizon customers, since Verizon has taken over Alltel. Beach :)

All I have to say about alltel prepaid is that it's GREAT!!!! I been with alltel prepaid since the first day I got my 1st phone and it's been my bestfriend. How can anyone NOT love it..I mean if you love to text as much as I do then it's perfect. If you love to talk to your friend, talk them into getting an alltel prepaid and everyone talks free. It's simple as that! Alltel prepaid is the best and I know by experiences!

right now i have a tmobile prepaid phone but its terrible...at least for me and i text a LOT. im only 14 and i can only make so much money from babysitting and such so i might switch because alltell is cheap but i dont know.im thinking about switching to alltell because they offer the unlimited texting bundle, but most of the reviews here are bad so im not sure what to do. does anyone know any other good texting prepaid plans???

Alltel is the most uncustomer service company I have ever dealt with. First of all activating this prepared phone is the most frustrating thing I have ever had to do online. Alltell is not willing to help their customers, they are only interested in selling, selling & forgetting you after the sale. STAY AWAY FOR ALLTEL

you know. this is the second phone i have had and i am still having problems with it. it is getting annoying and i dont like how everything is screwed up with my phone. i rather have a new phone right now.

I bought the prepaid phone on Nov. 20, 2008. Activated it the same day. On Dec. 26 it started losing signal, two days later it wouldn't get any signal. When I called customer service they told me it was not something they could fix over the phone, it was a physical problem and that if the phone was still under the 1 yr. manufacturer's warranty it would be replaced. This is a little frustrating, becuase I have little kids, I need a phone if I have an emergency. I sent it in, and they just sent it back today saying that the phone had been 'misused' because the charging port had some bent wires. No, it does not have a problem charging. I took very good care of this phone, I did not misuse it. I even have the plastic shield on the screen still! I'm so disapointed. And, I can't get a refund for the minutes that I have on my account and I now can't use. It won't even work for calling 911. What a waste of money!

NO STARS!!!Awful!!I had the worst time ever activating this stupid phone! It was a gift for my son (he is in an area where there is no metropcs). I was bounced around from person to person, on hold forever, being told the system is down,my ESN number cannot be accessed, no record of my number and i order this phone from THEIR 800 number! I had to beg someone to help me and the phone is still not working well! I am very angry and feel cheated I am sending them there phone back and they had better give me my damn money!!!!

check coverage area before the plans. if you are going to be outside the main towers you will have doubble dialing, you can program lg's phones fine for it. your number should appear as 8005551212w18005551212# the w is the wait click the options or one of the soft key to select the wait feature. When dialing it sends the first number and waits, when you get the message to dail it again, press the softkey to release the second number for dailing its that simple. if you have the lg ax145 you may get message that it did not send, the phone or roaming did not get the ack or acknoledgement single back from the provider. your text made it though. moto fones seam to have an issue identifing the doubble dialing and caller id in this format, so you will need 2 enteies for the same number the normal 10digit for text, and the doubble dialing for making calls. Hopefully this doubble dailing will go away, since verison is buying out alltel wich bought out simple freedom. If you text, the $0.75 a day with unlimited nights n weekends isnt bad. but if yoi talk, spend on the unlimited mobil to mobil. Though its not for calling land lines. ps. the $5 web charge in the other message. the phone tells you air time also applies. thogh if its unlimited nights and weekends, does not include web access, isnt that a limit?

I went from paying 70 bucks a month for verizona with a plan that had unlimited nights and weekends + unlimited text messages to around 30 bucks a month for the exact same thing with alltel prepaid. I love it. It's so much cheaper, since I only really use my phone for texting and breif phone calls. If you mainly want a phone for text messaging, I'd say this is better than any plan out there.

Alltel perpaid service is ok but you waste money and when your money runs low they don't send a txt or nothing they just send txt messages after your money is gone saying you do not have enough money to activate your phone today and when your money is off and some one txt you they send you a txt saying you can not recieve txt messages

So far I have found no store in the area that can take care of pre-paid customers. Most of the time the kiosk in Wal-Mart is not staffed. So how do I upgrade my phone? Pre-paid service sounded great because I can't afford to pay $30 a month for a phone that I use maybe 5 minutes a month. On the up-side, the coverage is very good here. I'm still looking because of the lack of customer service.

I'm 15 years old; don't judge me by my age though. I've had alltel for about a year. Its FANTASTIC if you text more than you call. If you call more than you text, get verizon or some other company. Other than that, Alltel is pretty good; I just found out that when you dial *369 to get your balance, they charge you $.10; so if you have it, don't call to check your balance til after 9. etc.
They don't have the phone selection I would like for pre-paid phones. :/
thats a bummer.
But, other than that, no complaints.
=]

Alltel rocks and that is the only wireliss service i have ever had and will ever have cause it rock sbut do not get the alltel snap they stink and they mess up big time and i had to get a totally new line because of theme but other than that i love alltel wireless sooo much an dthey rock the world i also love there commercies sooooo much and they rock remember that!

alltel has a very good phone system you get alot with just a little its great

I've experienced a lot of the same things that others have mentioned. I signed up for unlimited text/nights&weekends/mobile to mobile. Only got the first two. CS is a nightmare -yes they hang up a lot after having you on hold for a long time. It's nearly impossible for me to log onto their web sight (Firefox maybe?). It is cheap, and if that is the most important deciding factor then Alltel is best choice. Otherwise, get a regular plan with another company that has decent customer service.

i enyoy my wireless plan but it is hard when you dont have a crredit or debit card to refill your account in bad weather times when you jus cant go out to an alltell provider store and jus add minutes. is there something else i can do to avoid loss service

I actually like it a lot. Minus the roaming, the phone cost, and the random fees they take from your phone its a really good way to have a phone when you r under eighteen. I give it a thumbs up.

I purchased an Alltel prepaid phone from wal-mart this past september, I bought the phone in Nebraska now that I am back home in Indiana the phone is useless,I was told that their is no service or I guess Satellite to use the phone here. I would like your comments and I lost or threw away the reciept. So I guess I am stuck with a phone that I paid like $80.00 something with the prepaid minutes and it is useless. Sincerely Cathy

It's Been an awesome service and phone.

i've had alltel for like 3 years the prepaid plan how come they don't give appreciation money on your phone like cingular.

I love Alltel phones, they always seem to have good service wherever I am. I'm getting a Rhythm for Christmas. :)

So.Basically if ilike to txt alot which i do [12000] in ONE month on verizon which took alot of $$ on INpluse i should go with the U Plan.but if i buy a phone at alltel its a $35 activation fee or wal mart its free i just done have a variety of phone to choose from and you know how at the store your requited to put a min of $20 on your phone.do you have to do that at walmart too? HELP im so confused and i dont have alot of money...

VERY poor outsourced-off shored customer service. The initial activation fee and ADDITIONAL Re-activation fee (if you don't re-up for a couple months) alone makes the other pre-paid competition more worthwhile. If you have ANY issue with the phone or service you're up the creek if you need assistance unless you're prepared to endure multiple disconnects and hangs up after holding forever... then when you finally get through to be transferred to different depts (You'd think some answers would be easy to resolve but guess the answer was not in the script)... and with every transfer you waste yet More time repeating the same info (full name, address, last 4 SSN, reason for your call...etc) Great way to flex those muscles of patience. Any paying customer should be a valued customer and just because it's prepaid does not justify giving mediocre (at best) customer support. Don't know about you, but my time is valuable and I'm taking it to a different provider who will respect it and my $ better.

like it. Its just a hassel when you don't use your phones, for a year and try to put mintes on them, You are charged 10.00 To put a couple minutes by american roaming network, And when you finally get intouch with altel, you have a promblem getting the 10.00 back in bank. that was my only problem with my phone. other than that its great.

I started using Alltel U prepaid on October 15th, 2008, and so far, I am very, very pleased. The rates, for the way I use a cell phone, are great. I text often and only call one person (and I call them for hours daily), so their pay-per-day plan with unlimited texting and favorite number calling is great for me. I am not in the Alltel area so I do have to double dial but that isn't a big deal for me at all, especially because you can just add that double dialing right into the contact list so you don't have to dial it again anyway. I have called customer service numerous times for different things and they have always been courteous and helpful with anything I needed. I rate their customer service to be excellent. I have had a few technical problems with Alltel U (like my account being at an inactive state regardless of the positive balance) but they happily fixed the problem. The only possible downside to their customer service is that the representatives tend to be foreign and do not have English as their primary language, but it's not much of a problem. Currently, I do not have any complaints. I plan to stick with them as long as possible.

Alltel has some bugs, but it all makes since in the end, yeah they do charge you a minute if someone reaches your voicemail Alltel or not, but so what? Just answer! I have had a small problem with them so badly that they finally fixed it and gave me 200 Bonus minutes for free! $20.00 of free minutes! Start a new phone online and you get 60 free bonus minutes, so yeah, they work. If you have the blinking R on your phone its friendly roaming which means just dial *228 and press option 2 and you will lose the blinking R...Friendly roaming is the same as alltel and free calls if you have that plan. By christmas alltel is expected to be Merged with VERIZON!! Free calls to aLLTEL and VERIZON when you have mobile to mobile!!! Way to go alltel!

Alltel is the best. Service everywhere and the best rates. Half the people who complain are the ones who drop their phones in water or don't READ the prepaid brochure. Its not rocket science.

The service I had received from Alltel wasnt bad until about a year ago when suddenly my phone would flash roaming in areas where it never did before.After that it was almost impossible to make calls. This number can not be called from this phone is what I heard most,I never could figure that one out. Other times a recording would come on mentioning something about Verizon and that the call couldnt go through. Somehow Alltel changed the service for the worst and I wouldnt reccomend Alltel to anyone.

for the last two months, the service has been horible. the customer service reps are idiots. they cant fix anything, they hang up on you when they say what they have to say, it took seven people and a week to fix the problem of charging my debit card twice every time i loaded money from my debit card, and yesterday 10/16/08, it told me that i didnt have money on my account to make phone calls, so i loaded 10 dollars on my phone to get a text staing that i had more than 11 dollars on my account. then today, after making one call that lasted maybe five minutes, my account is now negative 2 dollars and some change. and whats with updating the system at 4 p.m. when most people are making phone calls after work or school? i have to call government offices that close at 4:30. im not happy with alltel at all.

Had for 2 years. Travel alot all over the country. Must dial the # twice (or more) when out of home area, which gets to be a real hassle! Would not recommend unless only used in home area.

I love my Alltel prepaid. I just pick up a card every two months, add my minutes and as long as the card is added before the 60 day deadline, my minutes carry over every time. I have several hundred minutes that have accumulated over time because I do not use the cell very often.
I travel all around the southeastern US and have only encountered two dead spots...one around B'ham, AL and one in east TN. A bit frustrating but not a deal breaker for me. I can used Tracfone while there.
I've always had good customer service. I've changed my number and it took less than fifteen minutes on the phone to do so.
I am a happy customer and will stay with Alltel.

i love alltel just hate they dont have chips so i can switch phones like i wont to other then that i've had no problem with my prepaid phone and it's going on a year

I LIVE ABOUT 2.5 HOURS SOUTH OF ATLANTA GA. IM ALWAYS BACK AND FORTH ON I-75 TO ATLANTA. ONCE I PASS CORDELE GA I CAN NOT RECEIVE ANY PHONE CALLS. EVEN WHEN IM IN ATLANTA I CAN NOT MAKE CALLS UNTIL I PASS BACK THROUGH CORDELE GOING HOME. I CAN RECEIVE CALLS BUT NOT MAKE THEM. I HAVE TO TEXT PEOPLE TO TELL THEM TO CALL ME AND SOMETIMES THE TEXTING DOES NOT WORK. THATS A BAD THING IF YOU EVER GET LOST IN ATLANTA. I THOUGHT IT WAS BECAUSE I WAS ON THE PAY PER DAY SO I CHANGED TO A PRE PAID PLAN AND STILL THE SAME THING. THEY SAY PICTURE MESSAGES ARE $.25 BUT THEY FORGET TO TELL YOU THAT THEY WILL ADD AN EXTRA $.10 BECAUSE OF DATA TRANSFER. SO THAT EQUALS UP TO $.35 TO RECEIVE AND SEND A PICTURE. I DO NOT UNDERSTAND THERE COVERAGE AREA. I WOULD NOT RECOMMEND ALLTEL TO TRAVELERS. ALSO IF YOU HAVE A PAY PER DAY OR PAY PER MINUTE, IF YOU DON’T ANSWER YOUR PHONE AND IT GOES TO YOUR VOICEMAIL THAT WILL BE $.10 EVEN IF THEY DIDN’T LEAVE A VOICE MAIL. SO THEIR PLAN IS TO GET ALL YOU MONEY REGARDLESS !!!

real simple...I HATE the service...just running my minutes out and i'll toss the phone and alltel with it.

I had alltel and i had unlimited text on my plan and when i added my daughter to my plan i also added unlimited test to her phone and when i got my bill it was 1400.00 because she had texted 300 times and alltel charged me for each text and did not change my bill even when i called and told them that i had unlimted text and the reciept to prove it . so now im still in debt with alltel because i don't have the money to pay it

i LOVE altell i pay only 1 dollar a day and i get free mobile 2 mobile free night and weekends and free text and pics but the only bad thing bout it is that u have to pay 10 cent to any one wit out altell on week days and all my friends have verizon so i can only text them =( but i get excellant service were i am and i live wayyyyy out in the country
u would love altell i promice if u have the plan i do

I have had the U Prepaid for a long time now... for about 1 year.... and everything is perfect.. I left but now im going back because by far it is the best prepaid service. The pay per day plan is what i use and it works with me since I text alot alot and the phones are good. You people that say somethings on here its just becuase you dont know what ur doing. Its prepaid of course its not going to be perfect. But i would recommend this to anyone and everyone who dosnt want a contract and such... Alltel U rock!

I LOVE this service! I've had alltel u for just over a month without any problems! I have the web and tv on my plan and have had no problems whatsoever! I've used Tracfone and Virgin Mobile in the past and alltel is far superior!

Well i currently have the Alltel Prepaid...( nights and weekends and texting for .75 a day) First, Price is great for service.... 2nd call quality is ok when you're not roaming but i always am when i live right in the center of the city... But i got a cheap phone first.. had lots of troubles with texting.. lots. lots. lots! That is the MAIN reason i got this phone, All i really need is texting... So i was VERY unhappy that the texting portion was CRAP. So i went in to the alltel store and they basically told me its cause of the phone... ok so i But the LG Scoop right then and there. He said this would fix my problems and it sould be fine.. so i spent the 200 bucks on buying a new phone and new service... repaying activation and all that BS... well at first it seemed better... but then maybe a week later... i think you know where this is going... it went right back to its old ways.... I used to average 7000 messages a month on my old plan at tmobile.... and now.. maybe 400... that says it all...It will send me errors and reject messages all kinds of stuff... Since going to the store didnt seem to do anything, i tried online support... they said go to the store... i'm not going to go up there so they can just tell me to buy another phone... I'm Definatly not going to sign a contract with them and get a phone that way. They should offer prepaid as a taste of how good the contract service is... but no their prepaid service is crap and i'm Going back to T-mobile so i can get and recieve all my messages and i'm going to pay 260 dollars to get sidekick service started up.. Why? Cause i know their network is awesome i always got all my messages and picture messages and the monty fee for that is only 29 dollars... that includes unlimited text email web browsing and all that stuff... what i need. so forget you Alltel, I'm warning all my friends and family who keep asking me how i like it to stay away. ITS CRAP!

I just bought the phone Friday and wanted to activate it online. As I tried to activate it online , when asked for zip code that I reside in I entered that in which is 77550 for Galveston TX. (409) area code, that would not work. I also entered a zip code (77036) an area in Houston which of course I thought would work because it is the fourth largest city and is a very big area. I thought that would enable me to get a phone number with one of those area codes in that area and that did not happen (713, 281, or 832). Instead that gave me area codes and numbers for cities that I have never heard of and never knew exisited in Texas. I did not activate the phone becasue of that reason. I want a number that is easy to recognize by the people that I call and a number that is easy to remember by people who call me. So I am upset because I wasted my money.

I bought the scoop and love the phone. I like the service... have the 1.25 a day plan and purchased the 5.99 unlimited web per month BUT just found out that they are still charging me airtime when I access the web before 9pm and I don't think that is fair... 10 cents a minute on the net on a cell phone can rack up fast since it really isn't all that fast!!!! I also don't like that they charge when someone calls you and it goes to voicemail.... I refuse to answer just so it don't cost minutes but hey they charge any way.... The double dialing is when you are using a tower that is not theirs but that tower connected you to Alltels network to make the call. The flashing R is not roam, the solid R is roam. You won't get charged roaming if it is flashing.... which is good news but was upset when I saw the flashing R for the first time and wasn't explained to that it wasn't roaming.....

Awful Service. They used to be good and prepaid services didn't expire. Without notifying us, they changed their poicy and we had a balance of over $20 expire overnight. When I called the person on the phone was very rude. I have had Alltel phones for over 10 years, now I'm going to change services. It must have something to do with the Verizon takeover.

i should have never switched from my boost mobile service to alltel - they never told me that i would have to memorize my numbers because i have to double dial everything....when i tried to get refund or transfer balance to wife's regular alltel account they told me to stick it.

i just bought the ax 260 or lg scoop and so far great i am enjoying the phone and if itwasnt for the merger with verizon i would consider seting up contract i have the 700 min month plan i love the tet mesaging style on my phone graphics are awesome so many aplications can be purchased althogh con is like many have mentioned the double dialing and because of this i have yet to be able to set up my voicemail i ordered online good price and yes would recomend phone and service

I've had Alltel prepaid since May. In four months of use, the only thing I can really complain about is trying to deal with the C.S. reps (not all mind you, but I've never been hung up on before by someone who couldn't answer my question) but I now would think twice about calling. I have also had to do the double dialing thing when out of my home area. When traveling I was very pleased with the coverage, it showed roaming, but when checking my account, there were no roaming charges. I previously had Tracfone, and I love Alltel U's Celltop, Axcess Search, etc. Using the four unlimited options available:nights & weekends, mobile to mobile, texting and favorite number, I feel absolutely spoiled. I liked it so much that I got the same phone the Alltel Hue by Samsung (awesome phone; camera, video, expandable memory) for my husband with the same plan. I set mine up online and I bought his in the store. I did get free activation online, that was the promotion for that week. I am concerned however about the impending merger with Verizon. Verizon will be taking over Alltel from what I can gather. Verizons prepay plans are more expensive and everything expires, that is a croc. I was just reading the plan info on their website. But for now, I would highly recommend Alltel U pay-per-day.

Okay, so it's said by most reviews that pretty much Alltel sucks well that's true, but remeber PREPAID ALLTEL sucks not the 2 year contract or 1 year contract ALLTEl. Yes I certainlly understand and definitelly do not doucbt that PREPAID Alltel is just a pain in the behind and simply if you really are looking for a great prepaid deal I don't eally recommend Alltel for that cause but on the other hand regular Alltel is simply great. I dont' neccerally know about how your local Alltel area is but I personallly have 8 phone accounts with them and 1 wireless account and the maximun bill is about $460.Sounds very cheap I know thats why I simply love it! Quick reson Alltel bought CELLULAR ONE in our town. Some tips I would reccomend are: 1. To be very sure if PREPAID ALLTEL is available in your area. 2. To know that by many neagtive feedbacks is prolly required to dial a number twice at ceratin points. 3. Customer representatives are sometimes not the answer to your question but remeber it's not their fault that PREPAID ALLTEL sucks and that they do not have magical talents to fix your problem at a snap of a finger. 4. If online simply doesn't work go to your local store cahnces are that ot wiill turn out better, but if some buy online that means there's no stores within a 20 mile range wich means bad service DUHHH. 6. THIS ONE IS FOR ((!!MORE THAN FRUSTRATED!!)) BELOW ME, (("don't take this personally but I had read reviews online and they say that Alltel's 800# was not very good."))...by saying; DONT TAKE THIS PERSONAL you pretty much are saying please do, take it personal so that stir things up a bit...(("She got defensive and snippy so I got snippy and told her that the reviews also said that the reps needed customer training."))....well that was very NOT nice from you...(("She really did not like this.")) OVIOUSLY NOT, what the hell were you expecting her to do just to put a big smile at your remarks? NO of cource not and from the strat to the end you really meant to take your frustation out on her, so do not act like you were surprised because you know what you what was coming. AND LAST, IF YOU READ FROM REVIEWS SAYING ALL THOSE NEGATIVE THINGS FROM PREPAID ALLTEL WHY IN THE WORLD WOULD YOU BUY A PREPAID ALLTEL PHONE????? 6. LIKE I SAID IF YOURE LOOKING FOR GREAT DEALS ON ((*PREPAID*)),, ALLTEL IS NOT THE BEST>>> ALTHOUGHT GETTING REGULAR ALLTEL IS JUST BASICALLY THE BEST!!!! KNOW THAT YOU KNOW DO NOT GET PREPAID ALLTEL IF YOU PREDICT THAT ALL THIS IS GOING TO HAPPEN TO YOUR ACCORDING TO REVIEWS!!! HAVE A GREAT DAY =]

My son got a phone alltel and got a long distance number and they said too bad.

I got this because i needed nights and weekends, and figured i could also use the "free number" well, a couple months ago, my phone started acting up, they told me i had to pay RETAIL price (two or three hundred bucks) for a new phone and they don't repair phones. Turns out the problem with my phone, was actually just how they work the service, it shuts off every hour that you speak on the phone. THEN! it started charging me for "voice mail" calls that i wasn't even making, two or three times a day... for .10-.50 cents! Very disappointed in customer service, and phone service !!!

Great if you live in an area with Alltel service... For people that text more than you talk...

great service LG phone with a camera is great but only three selection in phones it is the best overall $0.15 cent a minute or $0.75 cent a day with two servicepack lol one day i bought the famous phone "can you hear me now" phone just as i was about to activate it the phone was static and i can't hear clearly so i trade in for alltel it was even better than Verizon-that sucks the only disapointment is online service it is not like virgin mobile but we will see thank you alltel your service is great

i have not had a phone from alltel yet but umm this friday i am gonna get one there because every one is saying that alltel is so great and stuff like that so i am gonna go ahead and get me a phone from there well bye now peace out D|U|C|E|S

Alltel is the best cell phone store in the world or on this earth i love alltel... my never in my live see something as good as alltel

I just recently started with alltel prepaid. The one thing I was upset about is that because the towers in my area are controlled by Sprint, I have to dial the phone number twice for it to go through. Even if it's set up for speed dial! No way around it according to technical service. I guess it's not so bad if you can remember everyone's phone number! I'm definately going to be shopping for a different service for my area!

well.....i ordered 2 phones off the enternet(BIG MISTAKE!)at the end it said credit approved so i printed out my receipt and i m waitin and waitin fro my phones... so i go online to check out the problem....ughhh.......they wrote me an e-mail saying it would cost an extra 300$ for each line so a total of 600$ yeah i know right!?! but they wrote me this e-mail after they took the money out of my account!!!!.....im still to this day waiting for them to put it back!!!DAMN YOU ALLTEL!!!

I've been a customer for about 4 years and pleased with my phone service. Recently tried another prepaid catrrier because of the free pnone but was unable to receive calls in the basement at work. Switched back to Alltel and I'm glad I did

I think alltel has the best prepaid service.

Apparently when you leave the home calling area and bounce off another tower, you have to dial 1-area code-number-# key TWICE to get the call to go through. VERY COMPLICATED and NOT DOCUMENTED ANYWHERE. When i switched to monthly, said goodbye to $100 in pre paid minutes they refused to put towards the new plan.

Today I will make the third (3rd) trip in three days, from my home to the Alltel store, in the hopes that SOMEONE there will be competent to check the correct boxes on the computer screen to give my son the bonus features he wants on his pre-paid phone. We signed up on Saturday (pay-per-day with three unlimited bonus features), asked for and were told we got unlimited nights and weekends, mobile-to-mobile, and text messaging. On Sunday morning, my son tried to make a phone call and got a message saying that his balance was insufficient (5 cents). We drove back to the store that afternoon and found out that the rep who signed us up had given us unlimited calls to one phone number instead of nights and weekends that we asked for. The new rep put the money back on the account, and told us that all was well. Sunday afternoon my son checked his balance just for kicks, and it was $5 less than it was after we got the account corrected. We registered at the Alltel website so we could check his account activity, and found out that the second rep had taken away the unlimited text messaging, and given him what we DID NOT want - unlimited calls to one favorite phone number! I hope they can get it right today, if not I will cancel the service and get my money back - all $133.47 of it! Overall, it's expensive up front, primarily because of the $35 activation fee and because we got a high-end phone, but please, unless you know that the reps in your local store can read well enough to check the boxes next to the features YOU want, please order your service at the web site so you'll know what you're getting.

very good service and very good phone. The pay pre day plan is really cool. My unlimted texting and free night and weekend is really sweet. Try it I am sure you will like it too.

Absolutely horrible service... Outside of my home area, I usually have to re-enter the phone number that I am trying to call - which isn't much of a problem when I have the number memorized; when I don't have the number memorized, I have to hang up, write the number down, dial again, enter the number again and THEN the call is made.

Oh, that's IF I HAVE SERVICE.

And when I have had troubles getting service, it's not like I was out in the middle of nowhere. Very frustrating.

The rates were okay, but the service was just plain horrible. There is no way I would suggest AllTel's prepay plan to anyone.

I have had an alltel phone for about 2yrs. I went and got a new one just becase I was tired of my old one. And I recommend that you DONT BUY THE AllTEL SNAP!I have had ttwo of those phones in one month to mess up on me but other than that alltel is pretty good. DONT BUY THAT PHONE!!!

Have PBM service..traveled out of area and didnt understand flashing roam sign..also made call and got automated response "That number cannot be called from this phone"..what the heck does that mean? Double dialing is a pain..what's that all about? called once to check on balance..got "All ckts are busy..try again later" or something like that...customer service may not be all that great..haven't really had to rely on it yet....actually phone works great and once call is made, I'm happy.

coverage is really minimal. i can't travel more than 20 minutes out of my zone before i lose service and it roams. alltel doesn't offer the best coverage

I went to Alltel from tracfone and it was better as far as being cheaper with better service area but the technical support and phones are about average. They need to include an airtime account balance and due day on the phone. otherwise you need to call and find this out not a big deal but its inconvienent. The fact that you need to dial the number twice when your out of your home area is very bad. Even with a hands free set you need to actually dial the number twice if your driving -very dangerous! as far as customer service Im tired of trying to understand someone from India explaning things to me that I cant even understand.

My husband and I got a prepaid plan for each of our phones. Mine worked alright with the exception of having to double dial and his almost always got a recording. Toward the end of the first month and after talking to a cs ( haha yeah right) person his phone was doing a lot better. Then came time to pay for the next months service and as soon as we did now both phones no longer work. I called tech support and got hung up on twice. The are telling me they have to reprogram my phone but the rep that I bought them from says there is nothing wrong with the phone. So I asked to get my money back since we just paid for it and he said they dont do that. So now here we are with to pos phones that dont work and 150 dollars less to be able to get another one. I think that alltel is a joke. They mis rep themselves as being the best since they use all towers. If you are thinking about them for your sake I wouldnt suggest it.

i have an alltel prepaid fone the service is good and all and it is a really good deal.....but just recently when my free nites start my fone will let me text but it wont let me call out all i get is a busy signal....i want my money back this is cRazy...and this is a worldwide problem cuz all my friends have alltel prepaid and we be textin about how all our phones is doin the same DAMN thing...they need to fix this problem

i pay for unlimited minutes at night but the calls can not be completed on my prepaid phone but alltel accounts that are monthly can recieve phone calls! Why if i am prepaid i dont get the same options or be able to use my phone?

i purchase the prepaid wireless phone and went to activate on line it would not let me go into the system so i had to activate on phone and they told me since i did try on line that i am suppose to get my free bonus minutes i am been calling about it still i have not heard from u yet my friends as had it happen to them to they try to get on line and hook theres up it done the same thing to them to

So far so good. We choose the pick three daily plan. Unlimied mobile to mobile, unlimited text, and unlimited nights and weekends for 1 dollar a day. So for 30 bucks a month. Any other usage is straight 10 cents a minute. I won't be using it for any of the features I haven't picked, so It's straight 30 bucks a month.

I have to double dial whenever I use my prepaid cell phone. Turns out that they don't have any service where I live. Bad customer service, I get disconnected whenever I call the prepaid customer service line

Like the concept of pay-by-minute. Not sure on this double dialing. Just had that as an answer from the customer representative when leaving the local calling area.

Had my 1st prepaid for 3 years. Everytime I reached 59 minutes and 59 seconds, the call was disconnected. I thought, well old phone. This month I purchased a new RAZR3 prepaid and same thing, disconnected the call at 1 hour of time. Called Alltel and they say it's a "Safety" feature and said the policy could not be changed. So, I pay them upfront and extra for a "favorite" and, basically, they're saying I cannot use my minutes as I see fit. Now, how many of you are loosing minutes because you have to call back on a call that you have already paid for, in advance, and was disconnected after an hour? Seems to me that Alltel is really racking up on those minutes!!!! I'm not happy with their answer that the software program cannot be changed. This ONLY happens on prepaid phones, not regular accounts. Prepaid accounts are being discriminated against!!!!!

A one year phone card for $100. is 400 minutes. It was 660 minutes for $100. some now give you 1000 minutes for $100. Alltel gives terrible deals!!!

I had an Alltel prepaid plan, and at no time did they EVER tell me my prepaid minutes would expire. And for 7 months they didn't expires. All of a sudden, my almost $20 of prepaid time expired. When I found out, I was furious and demanded my money back, but they refused. So I closed my account and will take my business elsewhere. This is a rip-off!!!!!!!!!

I had a bag phone for years that worked great in rural areas in SW MI. All phone companies are dropping analog service now. So I went into Alltell to get a digitol phone for me pre-paid service. To get a simple phone with a good signal they suggested that I purchase the LG AX 390. I have only used it for a few minutes in the last month as I only need a cell phone in my business about 3 months per year.
They told me that I would have to pay $169.00 for the LG which I thought was a lot of $$$. So I went to their web site and found out that pre-paid customers who had an analog phone could upgrade to the LG for $99.00. The dude at the Alltel store had no clue that alltel had this offer going. So I saved $69.00 by purchasing it online.
I can get buy on $100.00 per year on pre-paid. Today I was trying to use my Alltel online U-pay account , but they have changed my password and user ID. I have wasted over 2 hours now trying to contact a human at alltel to get help with logging on to my account online.
After going through many recorded messages that tell me that I should log online to add minutes to my account.
I am livid at how much hassle it is to get customer support from this company....

I took the telephone back! We were lied to right at the counter. The Rep said we would be in the network and for 20 miles either way from our house its Roaming!
Terrible Terrible phone service....I wouldn't recommend it to anyone--and don't rely on the rep's to tell you the truth.
The Customer Service Rep for Alltel also lied and said we are not in roaming and the map they provide on the brochure is so VAGUE that you can't even tell what is what, it's the size of my palm but I'm suppose to tell what color blue is in my area!

Had service for a year and a half with little problems. I moved out of my home area but still in an Altell area. Now it charges me for Altell to Altell calls. Have tried for 3 weeks to get this problem resovled. Don't call customer service unless you have at least 30 min. It takes forever to get to talk to a real person and they put you on hold many times during the call. Took my complaint to local office and got a little help from the local Asst. Mangager but the problem persists. (It took 15 min. of trying to talk to a real person at the local store, very flustrating.) Tried local again and told they couldn't help me. Have yet a third problem ticket open with tech. support. Come on guys, get this fixed. I am tired of spending hours out of each week to fix your problem!

First off I must say since I have "joined" alltel's service I don't want to switch because they do have a unlimited texting "feature"... I text a lot. Unfortunatly, the phone I have is a POS. Its a Samsung snap. It turns off when it wants to (and refuses to turn back on til it wants to), adds/deletes contacts, rearranges pictures, freezes, deletes LOCKED text messages. My phone also roamed for 3 days straight in my house. I didnt like that you have to pay money to let people leave you a voicemail.

I wouldn't buy another one because i am an UFC fighter and i travel alot and there is never any reception. I HATE IT

I dont know what you guys are talking about but I have alltel prepaid and I have wireless web. And it's pretty good too. I love this service. It's so easy and I have NEVER had my call dropped! It's perfect!

Terrible service.I always have to double dial the number manually.Any number i dial,the same message appears-Please enter 1 plus the 10 digit number you wish to dial.And then you've to dial the number manually every single time.Imagine,remembering allthe numbers you wish to dial.Customer service is terrible.The answer they gave is-You dont have service in you area.Despite that,they showed the network availability on their website and shipped the phone.I am fed up.

I like the plans but i bought my phone and the next day it was interupted.

Alltel's prepaid service is awesome. I have unlimited text plus nights & weekends. It can't get any better. And it was only $25 dollars at wal-mart. But the customer service is bad, they could do alot better. But other than that its a good service and i have a great phone. But this would have to be the best prepaid service ever. Alot of people in the area have this service because of its reasonable prices. It doesn't get any better.

I live in the Seattle area, and ALLTE does not offer any prepaid service in this area. With Seattle being the Pacific Northwest's largest metropolitan area, I would think they would offer a plan here. I would give them zero stars if possible!!

THIS SERVICE IS HELL--and that is a RATING OF -ZERO STAR. had the contract service for 2 years and was happy except for a few months of constant overbilling in which I had to spend hours going over my bills to get it right.
My 2 yr. contract ended while my elderly mother was out of state, my tech savvy bro set up her U phone with much contact with sales agent and online work. I set up mine with a dealer at home...we were activating our existing phones. She was stranded in Denver in a blizzard and none of her children could contact her for 3 hours. She could not call out because of the 1, #. In our home area it is fine, but she needs it only for travel. Not only is the 2-stage dialing inconvenient (gotta remember the number) but when I tried that from outside my area, I was told my account was not authorized to access that number. IT WAS MY UNDERSTANDING THAT I COULD CALL TO AND FROM EVERYWHERE I WAS ALLOWED TO WITH MY FORMER PLAN..many times I just get a busy signal now that i am out of town. If I don't get a busy signal...I get the message to use 1....#; i do that and get the same message...so I enter the same BS twice.
Denver is out of my home area, I had no problem from anywhere in US with the contract. This was supposed to have the same coverage. Mother is in the hospital; we had to get a TMobile phone for me to be able to talk anyone. That was $100. I have tried to call cs with a land phone and always busy, advise me to hang up, try later. This is all UNACCEPTABLE....Two emergency situations requiring contact and nothing but stress and frustration...anguish. I REALLY CANNOT RELAY THE ANGER THIS HAS CAUSED.
(a first I was not able to receive calls while here with the Alltel daily plan, now I can-- but still not call out).

It sucks, their website is not working, they tell you to call. Then when you do call their phone system isnt' working either. Sucks meat

I bought this phone for my dad for christmas, and we have had it "activated" for less than 4 hours. First off, it wouldn't activate, so I called customer service and he took me through it. Then he did a test call to me, and that worked. Well a little while later, we tried our first call...all we got was a busy signal EVERY time. So I called C.S again, and they told me the first guy messed it up by calling me and doing the test call instead of me doing it first. Well then I needed a new service code or something so they put me on hold for nearly 30 min. Another girl came on and beat around the bush with it, nothing worked, so she said she would send me to another dept. for the new code or something, and I asked if it would take long and she said, "not at all" Of course not because no one answered!!!! I sat there with my dad's christmas present all messed up and no one to help me out. We were in the middle of "fixing" the problem. Then, I tried calling back but I couldn't get through to the Alltel number, it was always just silence or strange dialing sounds. So I tried calling with my Us Cellular phone, and I got through!!! So then I got to thinking, did they block my call? SO I dialed with the initial phone but made my call private, and sure enough, I got through, but then when it came for a customer service rep to pick up, there was nothing again. I'm so upset, my dad was so happy to be getting a phone. We are taking our business elsewhere.

I agree with "more than frustrated" I have 3 prepaid phones to activate and so far...have ended up calling to have 2 activated, this bull about 60 bonus and 10.00 instant credit....MY BEHIND! I still have one more to activate , I may just take it back to "Walmart and get another since I cant seem to activate online. I think that's a crock just to get people to buy their phones. Merry Christmas huh?

This a good plan. The coverage is the best in the country. We live out in the middle of Kansas and the wife's T-Moble Cell does not even hookup from our house. There is dead spots in her frequent areas she like to call.
Alltel 15 cents per minute is just the plan for me when I leave the house. Too bad she can't me on her cell from it. Oh well, at least we got our land line. I got my phone from Wal-Mart. The LG AX275 model is $59.94 and you get $10.00 credit and 60 free minutes when you activite on line. There is no activation fee of $35.00 with the Wal-Mart phone. So for $85.00 I got the best phone with country wide service, with no problem of having to pay rooming charges or anything else. The $85.00 included the 133 min. from the $20.00 card. I will later increase to $100.00 and get a year's time of 365 days. It was easy to get on line and hookup. Highly recommended. I did check out other cheaper plans, but where was their coverage. 12/22/07

Horrible Horrible service. I bought a phone and it worked for about 15 days. Then they wouldn't stand behind the phone and said i would have to go to a retailer to replace the battery because it was a prepaid service. When i tried to cancel the service they said they weren't cancelling services. I would have to just wait 120 days for it to "expire". Worst customer service I've ever experienced. My husband got AT&T prepaid and it's fantastic! Never will i buy Alltel again - save your money!

I agree the coverage is not what they say. It is not good for the traveler, example I have experienced roaming in Memphis, Dallas airport and San Diego

Alltel is the only service that gets reception out here and I live about 1 mile from a tower so i get 4-7 bars all the time. I pay per day, with unlimited texting and night and weekends. The customer service is great and I bought a Alltel SNAP U340 and it had defects and they replaced that phone with a LG AX5000 that is a 89.99 dollar phone and they gave me an extended battery (69.99) and have had great service since. The customer care reps are always helpful but some times i get a french or italian person which is just fine, but they are a little hard to understand. I don't get service in Detroit, Michigan or Las Vegas Nevada. 2 HUGE CITIES AND DON"T GET SERVICE. but they have sprint, tmobile and cingular for them areas. IF YOUR GOING TO BUY AN ALLTEL PREPAID PHONE, IT WILL BE WELL WORTH IT IN THE END!!! YOU WILL REALLY ENJOY THIS PHONE!

I would give this product a higher rating, but it appears that within the last 6 to 9 months,
they've shifted the Customer Service from something based in the south US (at least based on the accents)
to something offshore, perhaps in Costa Rica. It is very difficult and frustrating to deal with the
folks at the new CS center. I have had a couple of instances of incorrect charges or changes to my account that
they said would take effect - and they did not. The service itself seems good. Strong coverage throughout most of the region. However, text messages seem to take their sweet time reaching me sometimes.
On another bright side, the price point is great for the light user, though...

they have the worst service ,no drpped calles ,texinjg wonderful,but incomming calls were the worst some times the outgoing as well

I got the prepaid, with no expiration. Reception is usally good, but a major inconvenience is that for many(most)calls, the caller is asked to redial the number called then press pound. If a number is in memory in the telephone and you are asked to redial, you must have the number written down or memorized.

Where do I begin. I went online to get a prepaid plan for Allel. I already had a phone. The option said "getting started" The next page has you select" I already have a phone or order a phone. I selected 1st option went thru the reminding selection. At the end it said, "Online activation is currently unavailable call 800#. Called 800# they said they could not activation. I would have to go to a store. Went to an Alltel store and they told me they did not know what I was talking about and they would not call the 800#. So I asked if my desired areas was covered. I did not want to pay for roaming charges .59 cents instead of .15 cents. Reply, "I do not know but probably" I said I need more then a probably if I am giving them $100. He just said, "most likely". I left the store. Next day called a friend who had called that area and they said, they were not charged roaming fees. Went back to the store next day. I arrived at 9:20 and finally left the store at 10:50!!!!!!!!! Only Sales rep there had not updated fusion file could not process my order. She called helpdesk and we were on hold for an hour(did not have my watch or I would have left). Manager was there and did nothing sat in his office even after rep told him I had been waiting more then 20 minutes. As I waited I got more upset and said to the rep, "don't take this personally but I had read reviews online and they say that Alltel's 800# was not very good." She got defensive and snippy so I got snippy and told her that the reviews also said that the reps needed customer training. She really did not like this. I asked if another system could be used or maybe the manager could do it. She said no he does not do this stuff and she could not access other computers. I went in to talk to manager and told him the rep was getting snippy and he said, well he could understand that because she was frustrated having to wait on hold for the helpdesk. I said that is her job and she should not get snippy with me and what about me? What about how I felt waiting for the helpdesk and putting up with this rep? He said will maybe we can get someone else to assist you. Another rep just came in. This rep said I have to log in and then went to the back room and left me there. The end of this long story is I did (because Verizon has some noncoverage spots in that area)finally get my phone activation. I called the customer service 800" to complain and it was just as bad. I called to complain about the website saying I could not activate online. She told me this was for Walmart purchased phones. (IT does not says that online) I also told her in the pay per minute it says "free long distance" I told her it was not free but is at the same rate as local calls. ALLTEL had a lot of problems not just one or the employees but many many problems. BEWARE!!!!!!!!! I was on a time frame to leave and needed this phone but I am going to investigate the other carriers and find another.

As Deidre said, they have really cheap phones and the wireless web, with NO contracts! You can get a razor for $90 with no contracts!Get a camera phone for $15! Love nights and weekends and free mobile to mobile cause everyone has Alltel where I live!

Alltel has phones that are as low as .99 on prepaid, so I disagree with the expensive phones. They are very reasonable!

Just wanted to thank you all for the reviews. I had decided to go with Alltel, their plans sounded really good. But after reading all the negative reviews, I'm going to keep looking. Just a reminder, though... we have to keep things in perspective; IE:
I had Cingular (I loved it. No problems, ever!) Then AT&T took over, & it was nothing BUT problems! They charged me for service I never had for 5 months, and when I finally got a c/s rep that could understand what I was saying, I was told I could only get a refund for 1 mo. I couldn't get the 5 mos. back of no service, it "wasn't their policy." This was the result of calling at least 10 times, and talking/holding for no less than 1hr 30 mins! Usually more. So now I'm looking for someone else & thought I'd try Alltel. Guess I'll keep looking. Good luck to everyone!

mike p, towards the bottom of the reviews, sums up my experience. I have put up with it for over a year now, but it is time to change. I won't be back with alltell. The only positive thing with this program is that there is no contract. Oh, customer service is awful too. I just held for 83 minutes, to hear from a "supervisor" that they filed a trouble ticket and should get to it within 72 hrs. Whatever..not worth it.

I'VE HAD ALLTEL PREPAID FOR ABOUT 2 YEARS. AND ALL IN ALL I CAN'T COMPLAIN. I DON'T EVER HAVE DROPPED CALLS, AND HAVE NO ROAMING CHARGES. IT SEEMS TO WORK 99% OF THE TIME. I DID HAVE TO GET A NEW PHONE, AS TO THEM NOT CARING ABOUT PREPAID CUSTOMERS AND THEIR PHONE ISSUES. IT WAS JUST CHEAPER TO GO TO WAL-MART AND GET A PHONE THERE. THERE IS NO CHARGE TO CHANGE YOUR PHONE NUMBER TO A NEW PHONE.

yeah its okay i guess. i find that no one company is better than the other though. my minutes seem to last longer than all other companies though.

no prepaid phones insurance, everytime phone stops working-it is always water damage!

good deals i have pay per day love free texting an free nights an weekends features best prepaid option in my opinion

09/30/07 I changed from the National Freedom plan to U-Pre Paid minutes plan to save money since I used my cell phone very little. I was paying $82.00 a month, $984.00 year for two phones, and maybe used 30 minutes a month. The Pre Paid Plan at .15 cents per minute seemed like a good deal. Now I'm lucky to get calls and when trying to make a call I get a message that I have to re-dial 1 plus the 10 digit number then the # key. I'm told that this is "two-stage dialing" and it occurs in some areas. I haven't moved and had the National Freedom Plan 5+ years and NEVER had to dial twice..anywhere. No one else I know has cell service that requires dialing a number twice.
The sales rep that sold me the phone was very nice...They must be paid on commision !! Customer service sucks. I'm getting used to NOT having a cell phone... I might just save some more $$ and drop the whole mess.

ok phone.......acts dumb....alltel always messes up on sometyhing..

ok i have it i love it i have A motorola phone and its great and not only that yes you do have internet but i tell you now they need to change there policy on phones and take care of there costumers

Alltel sucks!! I hate it.I only have had my samsung sch-u340 for 3 months. and while it was sitting on my computer desk it shut off, and will not come back on. I went to the alltel store and told them bout my problem, and they said yea we will fix it but we have to give u a loaner phone for $165.00. I was like hell no!! Tha phone only cost 20.00 what do i look like paying 200.00 for a loaner phone. so i asked the lady if she could just give me a new cell phone but the same one. she said she couldnt, they changed their prepaid policy and the only way i could do that was if i paid the activation fee and got a whole new phone number.but she said that she get it fixed for me and send it in to samsung but it will take 3 months. I talk on my phone everyday, I cant wait three months. I did love my alltel phone and the plan, but once I found out that they did not care about the prepaid people I ended up changing. samsung phones suck too try to stay away from them.

I'll share my story from this past Sunday night; you can decide for yourself if my 1-star rating is warranted.

I was 1 hour away from home, on my way home b/c my wife was going into labor. I tried to call using my Alltel prepaid phone, only to get "Doo doo doo! Your call cannot be completed as dialed. Please try your call again." This is issue number 1: whenever I'm more than 30 minutes away from home, being unable to make a call happens at least as frequently as successful calls.

So I try again and again, and eventually I'm in range of another tower or something and I get prompted to double-dial. This is issue #2: double-dialing is required entirely too frequently. My last phone was with Virgin Mobile and I *never* had to double-dial. At least I've got the double-dial tones programmed into the phone for my home number.

Then I find out I have no money in my account. Issue #3: Alltel offers no advance warning when your account is running low. It will cut you off in the middle of a call without explanation; to find out the drop was due to your zero balance, you have to try another call.

Ok, so off I go to the pre-programmed number (#729) to add money to my account. I'm asked to double-dial again: "Please dial a 1 plus the 10-digit number you're trying to call." Hello, I'm only trying to dial YOUR 4-digit number. At this point I hung up. I tried again about 10 minutes later and (apparently having moved to a new tower again) was then able to call #729 without double-dialing and was able to replenish my account.

Now, if this were a one-time event I might be able to let it slide as a fluke. But this sort of thing happens almost every time I'm more than 30 miles or so from my home town. I'm living with it for now because I've got about $100 sunk in the phone & initiation charge, but if you're shopping for new service I'd highly recommend looking elsewhere.

Excellent coverage area and service but I have one problem that occurs when I have talked for 60 minutes. The phone rings once and drops the call. I have a Kyocera Blade but I don't see any problem with the settings on the phone so I am assuming it is an Alltel thing. Is there something I can do to avoid this?

Prepaid phone was de-activated for lack of use. Was allowed to add twenty dollars to account but phone still would not work. Contacted so called customer service 4 time via email and 5 times by phone and always got the run around. Different answer every time I called. Once was told to go to Alltel store to fix problem. Went to store and they said no problem with phone it was activation problem. Store could not even get through to Customer service. Now I can't access anything, my phone number no longer exists and my twenty dollar credit dis-appeared.

great prepaid service. it is one of the best. actually, it is the best i have tried. i have had it for 2 years now. trashed the first phone and had to get a new one. of course, when i did it there was no activation fee. but still is the way to go. by far. i give it a 5 out of 5!

Update! They must have read my review (above). Immediately after the (above) was sent I received an e-m saying my phone was back ordered. Looks like I'm going to have a hard time from these people. I agree with those reviews saying that alltel's reps suck!

Used internet and purchased phone and signed up for prepaid minutes using a debit card. Got e-m immediately after order saying they wanted me to call as there was a problem (not enough info). I called and I was asked what the problem was. You tell me! Was asked for my last 4 digits of my ss#. They said that didn't work. Asked for full ss# and that didn't work. Looks like they were doing a credit check (which they said they don't do for prepays). They said computer generated questions would be asked for me to answer and only I would know the answer to. They said they wouldn't know the answer to them. Guess I could have lied (how would they know?). Sounds like incompetency to me. The left hand doesn't know what the right hand is doing. Anyway, am still waiting for the 2 day free delivery. From reviews I've read I'll probably chuck the phone and go with another provider. They certainly don't seem to want new customers. (ps: tried to enter the "insert #" for this review and it said it was incorrect (it wasn't) so had to enter it again. What is wrong with these people?

Here's the latest from Alltel's "so-called" customer support.

"We will be happy to assist you with your inquiry.

Mr.(my last name), I do apologize for this inconvenience. We look forward to hearing from you soon. And we will be more than happy to assist you with this. Thank you, we are pleased to have you as an Alltel customer."

Now, that was a big help! If there's an answer to my question regarding my online statement in this response, I must be blind.

Alltel just dropped another star in my eyes. I emailed customer service with a question about my online billing statement. Here's part of their response that still has me shaking my head like the AFLAC duck after hearing Yogi Berra in the barber's chair.

"We apologize for any inconvenience you may have experienced with the balance on your account. We understand that you would why you was charged twice in the past few days for an "outgoing attempted call"?.

Alltel's customer support is TERRIBLE!

Great plan for 75 cents per day offering unlimited nights/weekends and unlimited text messages among its four choices. Free mobile-to-mobile and unlimited favorite number calls are the other choices.
Beware, though. Their customer service is horrendous. They expected ME to pay for THEIR mistakes to which they admitted. Also, customer service reps will give you wrong answers when they're clueless rather than being honest with you and telling you they don't know the answers to your questions.

Buyer Beware! Alltel changed the plan to include expiration dates! Now when you purchase minutes you are given a time when they would expire. Apparently, this is not across the board. My parents have the same plan and plan does not expire. When I called customer service three times, finally I was told the reason was because I signed up two days after the policy went in place! My rep did not know this at the time, but my minutes still expire! I went to refill my minutes at a store so that I could put a smaller amount on my phone than what you are allowed to online. That rep handed me a customer survey, which I answered when I got home. Today I receive a voicemail on my prepaid phone telling me to call them back. I did not even give them my prepaid or home phone number. Now I have to pay for all those minutes. I sent an email to the company and got a canned response back that had nothing to do with the email. Also, every time you call customer service and give your prepaid phone number, you are passed off to another call center located overseas (I think).
So do your research before committing.

I agree with you Dan. It is the worst cell ever. It costs to recieve text messages. On mine at least.

It's worked great anytime I have used it. Works much better then AT&T go phone service and is less money if that's important to you.

Hi,I signed up for Alltel U Prepaid Month to month.It's so far been great!.I love the coverage I get with Alltel.I get no dropped calls,I never roam and I live in the boondocks so I still get great coverage,The nearest town nearest to me is Augusta Georgia.Im about 2 and a half hours from Atlanta.Their is more Alltel towers than any other mobile company in my area.I like that Alltel U prepaid has a national coverage same as their postpaid plans,unlike other mobile companys that only have limited coverage on prepaid due to their national postpaid plans.Alltel is the best mobile company I have been with to date.I have been with all the other big national company's they dont compare with Alltel.I would recondmend Alltel to anyone who wants a big coverge area.Alltel gains my true respect.

nices and most helpful alltel empoyee i have ever met with

IT REALLY SUX CUZ ITS seems like a good prepaid plan but for some reason its not available in some states like the NY area

Best prepaid value with the ability to roam to other networks with the fewest roaming charges for prepaid and the best coast to coast coverage. However the computer network is buggy sometimes. Just because I have a good signal on the phone it doesnt mean the phone is going to work.
Unless I sign a contract with verizon I will have to grin and bear it.

They now have web access!!!!!

alltel sucks for all prepaid phones

I think that this is for sure the best basic prepaid plan out there. no i said basic because you can't access the web and all. but for what i do, which is talking with friends, it is the best. now the reason i didn't give it five stars is because the do have an expensive upfront cost. but it is for sure less expensive in the long run. i love the fact that all you have to do to keep your account running is to make at least one call a month. i would have to say that overall this has to be the best prepaid plan out there.

I hope someone can help me, I'm wondering if you have to keep buying phone cards when you want minutes or if you can just pay for the minutes that you use? I'm talking about the pay per minute plan.

Alltel U is the best phone service I have had in a long time. It is great because I am ADDICTED to texting and i get unlimited texting and mobile to mobile for only 75 cents per day. If i only text and talk to people on the Alltel network, It only costs me about $25 per month which is way better than paying $89.99 a month that I used to do. Great service area too!

I traveled to south dakota and my cell service didn't work there. You have 2 choices in S.D. Alltel or Tracfone. Since I didn't live there I purchased Alltel's prepaid plan because I knew it would also work in Missouri and could just give it to my son when we got home. After S.D. it didn't work at all in Colorado and I was able to use my regular phone service. Since I've been home and my son tries to call me the calls constantly drop. I live in the city of Springfield, MO. I can't find top up cards anywhere. When I called the local Alltel store they say they don't carry them either. They told me that I could stop in and put cash down on the account. Every time I go to the store I wait at least an hour to get service. They're constantly backed up. If I use my bank card they charge a fee up and above what your applying to your phone. Whenever I call the service number it's very hard to talk to anybody. Also we recently went through an ice storm in January, 2007 and I had no cell service for 3 days with alltel, but my husband and I have cingular and virgin mobile never lost service. Alltel later told us that generators had to be hooked up to their towers in order to activate coverage. If I leave Springfield just 30 minutes away it goes into roaming. This isn't a good phone for national coverage. As soon as we can afford it I will get my son a better phone. Meanwhile if he goes out we give him ours. Alltel sucks! Constantly have dropped calls, no convenience for topping up like Virgin Mobile or Cingular, nationwide coverage is sparse and too many little fees.

I think it is a really good deal if you can't be approved for regular service with a contract. I signed up for the nights and weekends and mobile to mobile for 75 cents a day. My husband works out of town and he has a phone like mine, so we were able to talk unlimited every day for just that 75 cents. As long as I only talked to other alltel customers or made most of my calls after 9 or on Saturday and Sunday, I was paying about 25 bucks a month, and actually saved some on my landline by using the cell instead on the weekends. Now I have a contract and like it alot better, I got a cheaper price for a phone, more minutes for the money, etc. But like I said, it is a better deal than most prepaid, like tracfone, net10, etc.

this phone is great i love my phone

i enjoy the servicen that alltel offer as long as they dont cut your nphone noff nin the middle of the nite

ALLTEL ON A SCALE OF 1-10 I GIVE U A 7.5
WHENEVER U DECIDE TO INTRODUCE WEB INTO U PREPAID PLAN THAN U WILL BE A 10.........

OK................................ I GUESS. Fair with prices. Mobile-to mobile and nights and weekends for only 5 minutes a day. You don't think about it but it adds UP! a MONTH is 25.00

The worst ever!!!!!!!!!!!!!!!!!!!

got the Samsung A645 and cut on fee + Card on 02/14/07 was back in store buying MORE min they took off min. just for looking at their on wall paper come with it and try ringtone that yet come with it THEY don't tell you that $20.oo won't make for 30 days . See Each Day 75 cent come out your min. if someone call you Yet 10 cent That Free Text is all is Free Nights & Weekends they take it out ringtone is like $1.99 To $2.99 each time phone ring so I took chip out Put in T Mobile Chip GOT Me A $100.oo Card now I'm Happy my min. are 7 cent to 10 cent a min that card last a Year 1000 min + gold Rewards 15% more each time you adds a $10 card Love the Rollover -n- won't Expire for a year Deal no day fee like in 75 cent like alltel does ROAM no* Extra Charge AND half the time Target has T Mobile cards on sale look in sunday weekly ads like Now $100 card get you a Free NOKIA 6030 for $88.oo that a True Smart Deal i use it to talk on not to keep up with the JONES the jones don't pay by bills So Do Ya'll home work on T mobile look out for the small words on paper work just like buying a car I Carfax them 2

I love it. My only complaint is that I can't set up my voice mail and that I have to buy the application that supplies my ringtones...before I can get ringtones...
I doubt I will ever purchase an application but it makes me mad that I have to do this in the first place.

I left from using Cingular GoPhone because it was just not a good value.

My phone was only $30 because I was a new customer and it has bluetooth and it's ten thousand times better than my old phone.
The main reason I am giving their pre-paid service 4 stars is because of the value if you do the Pay-per-Day version for .75 cents (or as much as 1.25).

Great Coverage in my county and cheap refills cards and the one year repair warranty with your phone is also great, But I have to also agree the only setback is no web--MAJOR BUMMER

Great Prepaid Plans
Bad Customer Service Reps
Alltel needs an ANGERMANAGEMENT program for some of their customer service reps

I use to like keeping up with news, weather, sports via wireless web and I use to do that when I was a cingular prepaid customer but when I switched to alltel prepaid because of relocation--I have to agree with Tony and Angela--the only setback is not being a able to access the web feature

Alltel prepaid has a wide coverage area and cheap refill cards- but the only setback is their's no web access

NO WIRELESS WEB!!!!!!!!!
WHY DON'T ALLTEL OFFER WIRELESS WEB TO PREPAID CUSTOMERS I FIGURE IF BOOST,CINGULAR,T-MOBILE,VIRGIN MOBILE,VERIZON ETC CAN DO THAT FOR THEIR PREPAID CUSTOMERS WHY CAN'T ALLTEL DO THE SAME.....
BUT NO THEY WANT THEIR PREPAID CUSTOMERS TO BE ON A CRAPPY CONTRACT FOR THAT SMALL FEATURE

good phone

Everybody look no farther for this is the best plan ever in history and if you are tired of paying or top it up each month or so will dont miss this chance cause this could save you a life time of minute and money cause your minute never expired for the the pay by day or even the pay by minute and not only that with the pay by day with alltel and it is alot better than the cingular cause you get the choice of two things rather than one, like unlimited mobile and thats all for the the cingular which is for a $1 for a day and .10 cent a minute while in the alltel u only pay .75 cent a day and .10 cents a mintues and you can chose two option like free text or free night and weekend or one favorite call number or mobile to mobile and only for .25 cent to add another option since you can only pick two for free. The only downside is that the phone can be expensesive but its worth it and the cheapest phone on alltel is for 19.99 but with the activition free is $35 plus a $20 start than total is going to be $70 buck

Customer Service or lack thereof is horrible, i forgot my VM password, i have emailed, called, been hung up on, rode the automated operator around and round, no help whatsoever, when i was buying it, they answered in one ring.

Good service in my area though, good, clear signal.

3 stars for the goodside and 2 stars on the downside. First star for the good side, quality cause u get very nice sound and speaker and the phone is like the real thing (if u know what i mean). Second star would be for their phone connection which is very good since it coverage almost everywhere in the US. Third, the 15 cents a minute plan is the best of the best cause ur minute wont expired unless u use one minute every month. Now for the other 2 stars for the downside is for the Access connection which is so dead and u cant hardly get to download a things and plus u cant access to the web. Last, u cant send picture message.
So dont go on buying an camera phone or an expenses phone with this plan, cause its just an basic prepaid plan that let u talk and text message.

Its really great I would say the same thing as Brent very well done

Great packages...but their "national coverage area" is not what they say. I travel quite a bit and it seems that almost every time I leave my home state my phone doesn't want to let me make calls or receive them. I would stick with a GSM service if you travel around a lot. Alltel's Prepaid network just isn't reliable for the traveler.

Great service. The reception is good and my calls don't get dropped. The coverage area is huge - not just along major cities or highways, like many other plans - and almost all of that is non-roaming. Alltel is the only prepaid plan I've found that does not require you to purchase airtime on a regular basis. Their minute-to-minute plan has no daily fee, which is also unusual. Their website is useful and their phone selection is good. The customer service is excellent, both in person and on the phone. (US-based call centers! Imagine that!) I'm very happy with Alltel's service.

great reception have never had a droped calli really like that the minutes dont expire

drops calls to much cuts out while talking.
and they wont stand behind any phones they sell. i got one and never buy another one save your money

Best prepaid phone, good service, buy the one yr plan for $100 with 656 minutes.
Its the only way to go for the light user.