phone is very simple to use and pretty straight foward as far as feature functions.The most impressive QUALITY IS RECEPTION IN ALL AREAS SO FAR WHICH ISN IMPRESSIVE.THE COST IS PRICED RIGHT FOR A PHONE THAT HAS SSO MANY POISITIVE QUALITYS...IMPRESSED

I will say that Boost has some of the best prices, but the phones and service are horrible. The phones are way too overpriced and most are plastic. Unless you plan on spending tons of money, don't even think about a camera phone. For the past week I have not been able to make phone calls because it says that the system is busy. I would recommend the phone to new users but not to anyone who plans on keeping it or using text messages.

I myself have just purchased a Boostmobile pre-paid cellular and I have to agree with everyone so far, it is the best pre-paid phone out there. I must write about my experience at the Long Beach Town Center(tha LBTC) in Long Beach Cali4nia. Okay, so I enter the Verizon Wireless store first right? As soon as I walk thru the door, one of the employees there assists me right away. I ask him about the Chocolate phone(I know they don't have them in pre-paid but work with me, will ya?!). He tells me the price that would allow me to leave with the phone in my hand and then I ask him if there's an activation fee to go along with it. He tells me(to my relief) that the price to get the phone turned on would come on the first bill. I'm excited at this point, ya know? Then I ask him if they are only selling the black ones or if they have any other color available and to my great surprise, he tells me that they have a black one, a pink one..hold up.! Stop. Wait a minute. Did you just say a pink one? I'm soo ecstatic 'cause thinkin' they only sell the Strawberry phones online(that's what ist says if youu go to therir website) I know what you're thinkin', what does this story have to do with a Boost mobile review, right? Uh-huh. I knew it. Well, my whole my point is I have no credit. You see, I'm only about to turn 19 this September and I'm tryna keep a clean slate which pracitically everyone I know is advising me to do. SO since I have no credit, my happiness turned to utter dissapointment when the dude told me that there was an extra fee I'd have to pay to get the phone since i'm completely credit-less. I knew there'd be a catch! I ended up going to Sprint just down the street from Verizon and was talke into buying thee greatest pre-paid cellular phone to date, Boostmobile-that's right. wWith no contract to worry about, no consistent monthly bill, I think I'll be keepin' this lil' phone for a while.*bill

"Okay..I know I made a few errors here & there in my written review, but e'rry1 makes mistakes right? lol."*

BOOST MOBILE IS A CHEAT! MOST OF YOU ARE PAYING 20-35 CENTS A DAY FOR WEB SERVICE WHEN YOU CAN GET IT FREE!!! I HAVE BEEN FOR THE PAST YEAR NOW! (Don't think so???? Go to the main menu, as if you were about to buy a ring tone... Press and hold any number key and wait... then it says "Not found: the page you were looking for... blah blah blah... Then press MORE on the bottom... Another list comes up and theres three options.. the number 1 option is Go To Site. Click it, and type in your website! thats all, and they wont even know!!! )
And ALSO, Their customer service SUCKS!! They tool My remaining Minutes for NO REASON and they claimed it was because I Called my Voicemail all day...... (ONE, I call my voicemail from my house phone) and (TWO- When i checked my call records online, there was NO Voicemail calling on there for the past 2 weeks!!) Why Lie?!?!?! (because they don't want to refund my money!!)

ALSO... Did you ever notice RANDOM people calling you with the wrong number?? Thats because they recycle their OLD Ones so if you buy a "New Boost Phone" Be prepaired to have someones "old number" I remember getting my number changed because of harassing calls, and they were "Out of my area code at the time" (what the hell?????????)

Also, whenever something goes wrong with your Phone, their excuse is an OUTAGE in your area..

(THEM: You live in Philadelphia, right???
YOU: Yes...
THEM: Well actually, boost mobile is having an outage in that area at the time, and it should be resolved in 24-48 hours.)

I'm PRETTY SURE 9-10 Of you heard that EXACT conversation.

On the Phone, when minutes "{magically disappeared" from my phone, a customer service representitive, by the name of TIM, actually TOLD me I wasted My money choosing their service... If i saw tim now, i'd hug him, because he was SO right.

I purchased a phone and then went two days before boost customer service reps. finally figured out how to connect it. So the next week I purchased one for my husband and went thru two hours of dealing with customer service to no unveil the phone still doesn't work just the walkie talkie and all they can say is call back in a couple of days. customer service is the worst I've ever dealt with and have no knowledge in cellphones and how they work. I am so dissatisfied with Boost Mobile

This company has the best online site where you can see your account in detail down to the minuets and phone numbers you have called. Very cool.
I liked the flip phone for it's menu and options, but it's just too fat. (I'm fat too, but that's beside the point)That have other models but at $100 and up , they'er too expensive.
I wish they would come out with the motorola w370 at a reasonable price. But it wouldn't have the walkie-talkie feature, which I think is why the other models are so fat or big. They should offer a model (w370) for those who don't want a walkie-talkie or a bulky phone. I'm using net10 now for the cheaper per minuete fee and cheaper phone, but I still would rate Boost Mobile with 3 stars. They gave me coverage where I worked, whereas Virgin Mobile didn't have coverage. Virgin Mobile uses the Sprint network and the Sprint network covered my area--but Virgin Mobile didn't. Go figure.

I know a lot of people buy cell phones for their children (most likely prepaid) and probably do not check the content that comes preloaded on them. I believe with my complaints (above) about the adult content and language that comes preloaded in "Boost Live" under wallpapers and my e-mail to vice president and general manager, Don Girskis, on this matter made a difference. I'm happy to say my boost phone now has this message: "We're sorry, but you do not have access to this feature. Please contact Boost Care (611) with your account passcode to enable this feature." I was surprised, to say the least, when I went to Boost Live and saw this message. Thank you Boost Mobile for addressing my concerns, God bless you for that!!! On another note, my camera doesn't work anymore and has this message: "Multi-Media Error" not sure how long my camera hasn't worked 'coz I hardly use it, but I'll have to call Boost to see if the problem is related with disabling Boost Live, which wouldn't make sense.... Unfortunately, there are no perfect cell phones and plans out there, it really depends on where you live and what features you want in a phone. In this day and age of technology, you'd think cell phones would be free of sooo many glitches! Good luck to everyone here who has issues with Boost Mobile, my advice: send your complaints directly to Boost Mobile, via e-mail or snail mail and not to customer service reps. it DOES make a difference.

its cool

best deal out there, we are on the boost unlimited, $50. unlimited minutes !!!!, from castic to redding ca. 595

Boost Mobile is either very incompetent or dishonest, or possibly both. Boost Mobile declined to accept credit card payments from me because I couldn't answer one of three "security" questions they asked me. The question was what city my ex-wife currently lives in. Having been divorced from her for over 17 years, I had no idea where she lived. They offered me three choices of cities to pick from so I had a one in three chance of getting it right. Of course if I was after my ex-wife, as some husbands sadly are, the choices could have helped me find her. In effect they are comprising the security of my ex-wife to make sure they don't lose $50, and their policy could very well get one or more women killed if they keep it up. So, I tried paying at Sprint stores, as the advertising and sales material said I could, but the computer payment systems have been down nearly all of the time, at all of the stores I tried. It took me 4 weeks to find a store that could accept a cash payment, and BoostMobile wouldn't consider a refund or credit for the 4 weeks I tried to pay but couldn't, and had no service as a result. Keeping money a company didn't earn is theft in my book, though my experience with BoostMobile convinced me incompetence could be at least part of the problem. Don't use Boost Mobile, under any circumstances. And make sure your ex doesn't either.

i think that boost is a total waste of mi time

Overall, my Boost i415 phone has been great, since I use the Walkie-Talkie feature for daily work. What's really bad however is their customer service and technically support. For example: every Boost mobile phone can receive e-mail that's addressed to (yourphonenumber)@MYboostmobile.com - when my phone stopped receiving e-mails yesterday, and I called Boost, 6 out of the 8 people I spoke with told me that my phone does not have e-mail capabilities, and 5 asked me what my phone e-mail address was. Only 2 of the people had a few ideas to correct the problem, but neither of them could figure it out. The last person just told me that someone in their "Data Services" department would contact me within 48 hours... but I'm not holding my breath. Basically, if you want a cheap Nextel Walkie-Talkie, it's great, but if you require it for anything else, you're taking your chances.

Buyer Beware! Do not give them your credit card ##'s They will rob you blind with there so called premium plan. One day you have 500 mins and the the next day you only have 150 min. They will constantly access your account to "reboost" when, if you're keeping track, you know you have plenty of mins left. It took me two hours to talk to a rep. with an attitude, who informed me that they are aware they are having a problem with there computer billing and future compensation "may" be forthcoming. Bull hockey, I pay for the minutes, I should get my minutes. That's the whole purpose of prepaid. I have forwarded my complaints to the FCC, BBB, Consumer Reports Mag. and anyone else who will listen. If you've had problems with them, I suggest you do the same. If enough people raise a fuss, maybe we can have them held accountable. Hmmmm, Jail time for a CEO and his cronnies maybe.
Good Luck
Joe

Boost is a Rip Off

Boost is a rip off. They say your credit card is no good and then throw you off a 49.99 plan so you will buy there 70.00 plan. THEY SUCK ROYALLY. Then not to mention they give you a run around. The customer service sucks as well.

If these geniuses who are on the prepaid plans would use the refill cards instead of giving out their credit card numbers (DUMB!!!) they would not have problems with erroneous charges. Guess that is too hard for some to figure out. Did you people not bother to do a little reading/research and learn how to use the service and system BEFORE subscribing? I think the problems for the most part lie with people being too dumb to use BOOST, not with the company. I have had ZERO problems in all the time I have been with BOOST and I highly recommend the service...but only to those who do not suffer from extremely limited intelligence or a total lack of common sense.

Well this what i want to say about boost! they CHEAT n LIE!!! they finished all my balance. n they said i used it!what a liesr! i think boost should be more honest n should lower the minutes to 10 cent. everything 10 cents!!!!!

Before I got virgin mobile, I had boost. Boost was a great prepaid service. Web browsing text calling all all great. One down low, there phones and marketing scheme sucks. Where not all ghetto, if you are, at least don't talk ghetto (Ex: Virgin mobile). Anyway, the problem with my phone was, I couldn't delete text messages. Once I had 100 (Which was in the 2nd month) I couldn't delete. I was like, wtf man. Called them up, they couldn't help me. Bye-Bye.

Thinking about getting this service again, but dunno yet, i'll see :]

- HXaX

THANKS FOR THE GREAT REVIEW DALE! NOW MOST OF WHAT YOU PEOPLE ARE COMPLAINING ABOUT, IS BOOST POLICY. YOU MUST GO THROUGHT A VERICATION PROCESS TO USE A CREDIT CARD AND SOMETIMES THERE ARE SYSTEM OUTAGES THAT AFFECT YOUR SERVICE AND BOOST TECH TEAMS TRY THEIR BEST TO FIX THOSE OUTAGES AS QUICKLY AS POSSIBLE. NEXT, BOOST CAN NOT GURANTEE THEIR SERVICE FOR A NEXTEL PHONE. IF YOU WANT BOOST SERVICE THAN YOU SHOULD PROBABLY SHELL OUT THE 29.99 AND BUY A i415 PHONE, INSTEAD TRYING TO SAVE A FEW BUCKS AND USING YOUR OLD NEXTEL PHONE.
YES REBOOST CARDS ARE NON-REFUNDABLE. THAT IS BECAUSE THE STORE WON'T TAKE YOUR CARD BACK. IF LEFT UP TO BOOST THEN YOU WOULD GET YOUR MONEY BACK BUT THE STORE YOU BOUGHT YOUR CARD FROM WILL NOT REFUND YOU MONEY. SO DON'T CALL BOOST EXPECTING A CREDIT WHEN YOUR PROBLEM IS WITH THE STORE. THAT ALSO GOES FOR THOSE OF YOU WHO CAN'T FIND A STORE TO BUY A REBOOST CARD. THERE IS A STORE LOCATOR A BOOSTMOBILE.COM THAT WILL TAKE YOUR ZIP CODE AND TELL YOU EVERY BOOST RETALIER WITHIN 15 MILES OF YOUR LOCATION.
IF YOUR WALKIE TALKIE DOESN'T WORK AFTER YOU REBOOST IT IS BECAUSE YOU BECAUSE YOU HAD LESS THAN A DOLLAR ON YOUR PHONE. SO MAYBE YOU SHOULDN'T WAIT UNTIL THE LAST MINUTE TO REBOOST AND CALL AND COMPLAIN ABOUT YOUR WALKIE TALKIE NOT WORKING.
I ALSO HAD A PROBLEM WHEN I TRIED TO DOWNLOAD THE SONIC GAME. THERE WAS A SYSEM OUTAGE AND WAS INFORMED THAT IF I DOWNLOADED IT AGAIN I WOULD BE CREDITED THAT AMOUNT FOR THAT DOWNLOAD AND I WAS BECAUSE THEY DON'T CHARGE FOR DUPLICATE DOWNLOADS. SO WHY DON'T YOU TRY BUYING THAT SAME GAME OR RINGTONE AGAIN BEFORE YOU CALL SOME POOR REP COMPLAINING ABOUT YOUR PHONE PROBLEM.
IF YOU HAVE ANY QUESTIONS WHY DON'T YOU CALL A BOOST REP BEFORE AND DO A LITTLE RESEARCH BEFORE SPENDING YOUR HARD EARNED MONEY ON A PHONE.
ALSO THIS IS A PRE PAID SERVICE IF YOU DON'T WANT THIS SERVICE. WHY DON'T YOU GO SIGN A CONTRACT AND SHUT UP.

ive had boost mobile for 4 months and damn theyre good!~!=]

my unused minutes rollover and i get good service everywhere i go..and i live in california

best cell phone company EVER!!!!!!

I have been using boostmobile for about 3 years now and i think they are great..i mainly use the walkie talkie and thats it, hell $1.00 to talk all day, cant beat it. I would recommend boost to anyone!!

its cool the only problem... theres always something wrong wit my phone, speaker bust, battary dont work, wont turn on now that part is crazy... but i cant switch my plan cause im happy

BOOST mobile - perfect name!

BEWARE!

They boosted $90+ out of my account 'cause I was 6 hours late on reuping.

Don't let the hip-hop act fool ya!

These people are REAL criminals...

my boost phone wont get service and i just got it

Boost sucks! they boost people out of their money - that's about it!! Since September, 2007, problems continued to go unresolved. We had problems activating the phone, customer service never did what they said they would do, they ended up cancelling our account even though we had over 3 more weeks prepaid!! They said "someone" called and reported the phone stolen! When we tried to assure them that, no, the phone is not stolen, no, we did not call to cancel . . . they simply would not assist us and basically told us we were out of luck!! And then, after all that, I just received $130.00 worth of charged against my credit card - 3 weeks after they cancelled the phone service. Their customer service reps are the worst I've ever had to deal with. They are completely uninterested in helping you and will take as much money from you as possible. Then, when you complain, it's your problem! Did I say, they suck? Well, they do!

Since they have change their system it has gottan much worse when applying more time to the phone it may go to your plan and it may not I have estmated that since boost has change their system there loosing about 5 to 10 custormers a day boost is just like the rest start out good but end up weak

I got the pay-as-you go and added $50 when I activated it. After 6 calls I had to re-boost. So I called my bbay and said she talk to much, then I looked at the duration of the calls and found out that i was robbed blind. My lady put $50 back on my account because she felt bad, the rep tried to persuade her to go with the most expensive plan and told her that the rest of the stuff is just crap so we'r wasting our time and bet yall spend over $250 this monthand called her stupid. I can't fool with booost any longer, so IU'm headed back to At't as much as I dislike those Richards!!!!!

Well, I have had my Boost Phone for 2 years as of this month.The phone started out good then about two months ago I put money on it online like I usually do and it triple charged me!!!That's right!!!. When you call its being pput on hold and back and forth and we need all your info to do a chargeback. That was two months ago. Still no credit to my account.My bank finally told me that I can do a dispute through them. I will probably never see my money.If anyone gets these phones buy your card at a retailer .The will cheat you on your minutes.Also ,mysteriously my SIm card died and I was told that I would have to purchase a new one and they would have to reprogram my phone. NOT!! I am also filing a complaint wit BBB.Most places would credit you asap not these a$$holes.Watch your money people these guys WILL rip you off!!!

Becareful! I got duped by their website and tech support people that their prepaid phones support international SMS text messaging. I called up tech support and researched their website to find out if their prepaid phones support international SMS text, and they said they do. After getting one of their prepaid phones, I found out it doesn't!! The support person that I talked to after I got one of their prepaid phones told me that they don't support international SMS text.

1-1-08. The only problem is they won't take my credit card unless they can verify my name, address & SSN via public record. They say it's FCC rule. Why do they need to verify my social security number through public record when I just want to pay for service? They said because it's FCC policy. I have the unlimited plan not pre-paid and not many store carry unlimited refill cards. They should add a feature on their website to pay bills. Why to they make it so hard to for me to pay them?

Terrible. No service half the time, bulky phone and not easy to use menu

I like so far bt not really now I want a new cell

Hate the chirp, not cheap, lost money, very little service, Not worth the aggravations.
But nice web site whoopi!

activation process took me 2 hours just to talk to someone. they also close early so call before 1030 pm

Good svc! like the walkie-talkie. that's pretty much all i use it for. once in a while i talk to people on the cellphone part.

Can I give no stars? Boost has "system issues" on a frighteningly regular basis. At LEAST once a month my phone is down for hours if not days at a time, which Boost never reimburses their customers for. I set my account up to be paid automatically monthly by credit card. They forgot to take my payment, even though the money was there, two months in a row, which resulted in my phone being cut off for more than 24 hours and me having to make phone calls lasting over 30 minutes to their rude customer service people to get it straightened out each time. I have never called them that I have not had to hold for at least 15 minutes. Clearly, they have many more customers than they can handle, but instead of fixing their problems and trying to make the customers happy, they spend a fortune advertising for new customers to replace the ones like my friends and I who are leaving.

So glad that I found this page before purchasing a Boost phone and plan.

First, I am disappointed with the limited selection of phones under the Boost unlimited monthly plan.

I can easily see how the pay-as-you-go plan can add up quickly. So the unlimited plan seemed like the ideal solution.

I have taken my time to research several pay-as-you-go cell phone providers and each have their downfalls.

I want a cell phone, but I am not willing to deal with unexplained outages, lost minutes, poor customer service and more to get one.

Is it too much to ask for a prepaid cellphone compaany that actually lives up to its product expectations.

I will do without a cell phone until I find a company that cares about delivering great service, and providing even greater service when they fail to live up to that promise.

I am very disappointed with the customer service over the phone as I reboosted my cell. I was given a total including taxes and gave me credit card number and was informed I had been reboosted. This evening my car broke down on the interstate and when using my cell was told I had no funds on my account. I sat in my car for 4 hours until I got help and am home at 6am. I being a female was never more scared for my safety. I was informed by your company that I was 55 cents short on my payment. I didn't give the sales person the amount to debit my credit card he told me and I gave him the card and access. I am so upset and am now not only unable to work today in one hour from returning home having no sleep but am still shacking from the trauma of this entire event. I have talked to the manager on staff today and he was only able to say that he would credit my account the 55 cents and I can now use my cell. The ask of service and concern for such an error on the part of the person who debited my credit card that in no way was my fault and cost me a night of sheer terror and loss of work as I have had no sleep being as I upon returning home with only 1 hour before my day schedule for work and nerves on edge as I am still shaking from this event. I would have thought your company would have credited my account for the month and at least been sympathetic in dealing with my situation and at least apologized for the mishap regardless of the fact that who I spoke to not being the person responsible being as all who are employed by your company represent the company would make a reasonable attempt to make an effort to make me feel as though I am a valued customer and important enough to make an attempt to do something to make me feel better about this and treat this error on your part with a reasonable refund or credit for the month to keep my account with your company and see that your customers are happy and valued.
You offer a very good value with your service all except for the care and compensation to your customers when you make a mistake that is in no way shape or form the actions of the customer and your disinterest in making any efforts to compensate for the distress and harmful situation you have inflicted upon a female who depends on this service for not only convenience but safety measures having a cell phone for emergency purposes when in distress and need 911, police assistance or aide from her husband to be safe in an emergency.
Your customer feared for her life this evening and you let me down when I needed you the most and was the main reason for getting a cell in the first place!!!!!!!!

i just bought the i425t yesterday. Candy bar style, walkie talkie, web...for $40, i can go without a camera or video. i'm a tracfone user, who left sprint after a decade of service. Sprint was no problem when my job required it. I noticed i had less dropped/lost calls than my associates, who used other carriers..and the cellphone was our direct connection to the money at our job.so i stayed with sprint for that one strong point. when i left that job, i no longer needed sprint at that price per month; when reliability on the road was no longer an issue.
Tracfone became the trusty line that would bring me the calls at a nominal fee;an initial large investment paid off in double minutes and yr long expiration...and since i only needed something that was simply connected to the phone system, the simple plain style didn't matter.
Then i saw this Boost i425t. i thought the price was low because the guy selling them didn't know what cellphones go for these days..came back a month later, and it was still the same $40. So i bought it...and i'm finding there's more than meets the eye with this service..i didn't realize the scope of their service, for a prepay phone..and YES: without a doubt, they shrewdly cornered the market on feature packed phones and services for pay as you go customers..this ain't your granny's tracfone..
I've read all the above reviews, and plan on avoiding the mistakes my forecallers have made: using their credit cards..going online to pay, but neglecting to go online to monitor usage...surfing and playing on the phone without realizing almost every button click costs money....
I'm holding my breath and keeping my tracfone for backup, but right now, it's clear to me why boost is a frontrunner AND raising the bar of market demands and delivery..boost is like the google of cellphones...

i orderd the damn fone three times already..havent got a confirmation email yet...im pissed off and the customer service was nice and kewl and all but take too long sometimes and need more experience

Boost doesn't do everything they say.I never got my bonus minutes,they don't try to make customers happy,and they keep you on hold to long!I only use my boost when needed on the road or out of town for the beep beep.

Boost Mobile is a total ripoff. PTT is nice but think about, why use a PTT which is a one way communication when you could use the phone for free under mobile to mobile, without paying $1.00 a day. $.20 a min is truly a rip off. This is 2008 and cell phone companies are charging $.20 a min. There are no nights and weekend mins. This is just a horrible gimmick. They should be closed down!!

Boost Unlimited - 3/2008
Good service in Atlanta region. Coverage quality is far better than MetroPCS .

My husband and I have been using Boost Mobile for over a year and have had no problems. He is a truck driver and his phone has never lost service, no matter where he's gone (he's a cross-country driver). He even gets great service where the coverage map says he won't! Text messages send and are received VERY quickly. Walkie-talkie has some interference issues only every once in a while. We love Boost!

we've been using Boost for 2 years and we are located out in the boonies in Northern Michigan. Keep it simple with reboosting at locale gas stations or buying the cards at wally world and using 211. No problems with the money issue. Reception up here is 90% if you stick to main expressways. But when all bars are there no problem anywhere in state or US.

I hate the phones. They are nothing, but junk. You can say the walkie-talkie is great when the button wants to work. They are bulky. If you live in the northern states the service is horrible. I can walk down the road and have NO SERVICE then 2 steps later have it back. They do NOT get great reception around here in Michigan. I think it all depends on where you live. I know of others that have Boost and they all hate it. It really does suck and I am not some young kid or some stupid idiot either. I know of other companies that have better service than Boost. Good Luck with it and I am going somewhere else with my phone services, but in the mean time I still have to use this.

Boost was the best prepaid service around, except the service sux and the phones are pure crap and are way overpriced. PTT is a total ripoff, if it ever works