Summary: I was with boost mobile for 6 months, during that time I called AT LEAST 12 times after failing to received numerous text messages OR after receiving messages that people had sent at noon at 3am!!! I received MANY MANY $5- $30 credits to my account for their piss poor text messaging service EACH and EVERY month. They kept apologizing (As per their written statement) Customer service were like robots and NO MATTER what problem you were having they could not help you or even listen to the problem until they read (verbatim) the pre written apology in front of them. Their excuse is that they "ARE SO POPULAR" that they are having a hard time accommodating the HUGE text messaging demands. It was after my Father was in the ICU of the hospital and the only way that my family members were allowed to contact me was via text messaging as speaking on the cell phone would interfere with the medical equipment that was keeping my Father alive. At 2:30pm yesterday my Father passed away My mother sent me a text to my boost mobile phone and I received it 6 hours after he died. I missed saying goodbye to my Father because of these Bastards!

I wanted to like boost mobile, I really did. But you get what you pay for. I started with the 50 dollar unlimited plan. They ported my line in no problem. Then the lack of text messages began... and continued for a number of months. Then I tried to switch to the new Sanyo 3g CDMA phone... and they couldn't switch my number. The customer service person said they could switch it if I lived in Texas. That doesn't help me. Now I have to return the phone and pay the restocking fee, but Boost credited 5 dollars to my account, which is 1/4th the stocking fee. Thanks for nothing Boost.

I have had Boost for over a year now both me and my wife have the i776. We have had some of the problems the others have but no where near as bad as some have claimed. I think for the price and keeping in mind you are on the Nextel network the poor coverage can be expected but for the cost and commitment of a 2 year plan and being able to drop it without penalty the trade off for me was worth it. I would like them to improve coverage but most areas I travel to have coverage. Not a lot of major problems for my point of view.

boost mobile just started a new serivce under the sprint network and there going to kill the competition , you can get sprint 3g serivce for 50 dollars a month and they even have a new blackberry everything unlimited including data for 60 a month , every other company you get a bb with your going to be spending over a 100 a month on the plan , im getting a boost

DONT DO IT OR U WILL REGRET THAT
horrible service people have to call 5 times before trying to communicate and im not even going to mention the text messages

also i forgot to say i called customer service all the time. and everytime they would lie and pretend nothing is wrong with the service. everytime i called in they wanted to reset my phone (thier was 2 ways to reset your phone)and 1 of the ways i lost all my information because the said "it was the only way i would fix the problem" it never fixed the problem. if you thinking about getting boost DOOOOOOOOONTTTTTTTTT DOOOOOOOOOOOOO ITTTTTTTTTTTTTTTTT PLEASE NOOOOOOOOOOOOOOOOOOOO TRUST ME

boost mobile is garbage.i will explain the only good thing about boost mobile. i got great reception where i live in ohio. i could pretty much call anybody anywhere. BUT sometimes when people tried to call me it would say "searching for subscriber". so about 15 percent of the time people would try to call me and i wouldnt even know it. the internet is slower than dial up. i have to download text messages which takes FOREVER (10 seconds all the way up to a minute or 2) if it even lets me download it. i would say 3 out of 10 times it wouldnt let me download the texts. AND THATS NOT EVEN FOR PICTURE MAIL, its for a simple regular text. i would say 5 out of 10 times i couldnt even send a text. most of the time if i was acutally able to send a text the person wouldnt get it for about 2 hours and sometimes even 1 or 2 days later. the people at customer service seem nice IF I COULD only understand what they are saying. they have only over charged me twice but to be fair they fixed the problem. if i was you i wouldnt go through boost. the phones are like kid phones. they cost alot but are junk phones. avoid getting boost. almost everybody has had the same problems with boost mobile in EVERY single review i have read. i am no longer with boost and i suggest DONT EVEN THINK ABOUT GETTING IT if you were thinking about going through boost.

if i could rate any lower than 1 star i would.... i've never seen a service have sooo many dead spots! i live in nashville, so they are supposed to have decent service here but the coverage map lies... after i left the store, i checked my bars while driving home. i should've seen it as a hint when the phone didn't even have 1 bar in the sprint store! while driving home (on the interstate) i had decent coverage... but the bars were going up and down constantly.... as soon as i go into any buildings my service dies! people are always asking me to repeat myself! they said i sounded like a robot and then couldn't hear me at all. not to mention, when someone finally did call me, they said they were trying for like 5 minutes to call me and it wouldn't go through! i was at my house and my phone was on the table where it gets full bars! whats the use of having a phone if no one can call you! this happen multiple times and that's not the half of it....if your a frequent texter then run away! the way their texting works is like picture messaging... basically, instead of sending the texts over normal cell service, it connects to the internet for simple texts!!! and this wasn't on my phone, i got another one from best buy (the clutch) and it did the same thing... the problem with this is that it takes forever to send a message and they don't always send! plus, it depletes your phones battery so mine only lasted 4 hours with minimal use!!!! ridiculous!!!! this also wasn't a problem with my account, i called in and they said since the walkie talkie forces their phones to run on a different system, their texts have to be sent over the web. i never even used the walkie talkie... also, i would send texts, and it would say they sent, but guess what... they didn't! my girlfriend thought i was pissed at her!!! i tried to send messages to her for an hour and she didn't get any of them!!! and if you look at their coverage map, it's the skimpieest thing i've ever seen! they have the worts coverage, worst phones, worst costumer service, worst phone service, and worts reception! i don't know how they stay in business...

GO WITH STRAIGHT TALK! they are sooo much better!

I Love Boost Mobile! I got the Sanyo Incognito (SCP 6760) phone and I love it! Way better than any other prepay company!

I used to Love Boost prepay and then around the middle of January 2010 I don't know what they did but no one's boost phones will work in the area we live in. All of us paid for nice boost phones which we can no longer use we are having to go over to other cell pre-paid companies to get service. Boost Customer Service DOES NOT CARE THEY WILL NOT HELP US WITH THIS PROBLEM. I have spent many many minutes on the phone with several employees of Boost wireless and none of them seem to care that the phones don't work in our area anymore and want give us a reason why. I wish someone would get Boost attention and tell them they need to do something about it. wish i could put zero. On January 13th of 2010 is when our problems started all of our phones said no service and stayed that way untill now, several times when I called boost they just hung up on me, PLEASE GET THE BOOST PROBLEM FIXED OR GIVE ME MY MONEY BACK FOR MY PHONES.

I WOULD NOT GO WITH THIS COMPANY-I HAD NEXTEL FOR 10 YEARS AND NEVER TALKED TO CUSTOMER SERVICE AS MUCH AS I HAD TO IN 2 MO. WITH BOOST-AND MOTOROLLA- THE EARPIECE WENT BAD AND THEY TOLD ME THAT WAS NORMAL FOR THE PHONE-THEY WILL FIX IT BUT YOU HAVE TO MAIL IT IN FOR 10-15 DAYS- MY INTERNET NEVER DID WORK NOR MY BLUE TOOTH-ITS BEEN A LIVING NIGHT MARE. BIGGGEST MISTAKE EVER- DONT BE LIKE ME AND WASTE YOUR MONEY. ITS NOT WORTH IT. I AM OUT 300.00 FOR TWO PHONES AND A MONTH OF MINUTES.

OMG!!i hate boost mobile, their design of phones are stuck in the late 90's. customer service is a hassle(waiting 16 mins for a representative to help me) i had the $50/mo. plan and it was okay except for the fact that the internet was 10x's worst than dial up. i threw my boost mobile in the lake out of frustration.last week i bought a unlocked iphone on craigslist and flashed it to metropcs plan unlimited talk,text,data(50/mon.) and i love it. heres my advice ditch the boost and get metropcs its the bomb =)

This has to be one of the worst phone services I have seen. The phones are horrible and then in order to get a text or to send one it has to go through a download that takes forever. Not worth the hassle. To top it off there has been many time that the person didnt receive the text or I didnt get a text that was sent to me. I had bought the Boost phone when I got on this plan which was able to get on the web which I pay for. The only web pages I can get is to get to a boost site or to buy a feature. Like I said, its not worth the hassle. Big mistake I made getting this phone and the plan.

Horrible coverage and call quality.
Slim phone selection.
Annoying "hipster" customer service. Yo Yo
Data is so slow it is unusable.

Excellent phone area coverage its way better

what kind of company doesnt let u talk and txt at the same time???? i cannot receive any msgs while on the fone. what if there is an emergency??? that is just plain ridiculous. the 3way doesnt even work correctly. boost needs to get with the program because it is sure to lose many customers as it is now.

I wish i could put zero. On January 18th of 2010 my husband phone said no service and stayed that way for over 10 days and boost hung up on me, called me a liar, and on several calls I was called a bitch. To make up for it he was given a $5.oo credit and $2.97 of it walked away. Some people i talk to were Levi, Jesus, Carlos, Daniel, Katherine, Ursala, Angie, Leo the list could go on. Jesus was the only one out of those people who took time and at least acted like we mattered. We no longer will use boost.

Frustration, Frustration, Frustration. Customer service is not in this country, I called 13 times in 1 day, no exageration. Between activation, fighting for a refund, and the language barrier, dialect more than anything, It was a trying experience. I would rather have a flat in the Seattle carpool lane. The internet was 5 times slower than dial up. The people were friendly but, they were not into my internet, emial, sending and coverage problems. It seemed to be unhuman and scripted. All in all, I believe they are caught up in the big corporate picture and have forgotten you and I. Please take the time and do research. This is a company about money, not evolving or progress.

HORRIBLE. If you want a crappy phone this is the way to got. I have used the service for 8 months and hate it. I live in BOSTON , not near Boston but in the center of the city and the reception at my apartment is near zero. Text messages sometime show up two days later. Technical support a waste of time. You will be better off getting any other plan than using Boost Mobile.

Boost "pay as you go" service appears to be a ripoff... If appears that if you don't add money to your account at least once a month, you will start getting fake text messages, fake ptt chirps, and fake phone calls.

I think boost may be behind all these fake communications just to rake up charges. Has anyone else had similar issues?

i have been using boost mobile for a little more than a month now and i've came close to throwing my phone against the wall a few times. i get disconnected every day.. it takes anywhere from 30 seconds to 5 minutes on average to recieve or send a text and people tell me they call my phone and it goes straight to voice mail. this is the worst phone and service i have ever had.

I WISH THERE WAS A ZERO STAR OPTION
i got this plan because i thought it would be a great deal but with such a crap phone (i776w) that was a massive downgrade and even worse service (very frustrating to try to talk to a real person, extremely slow "downloading" of text messages, slow sending of texts, dropped calls at least twice a week, terrible reception, etc).

my speaker went out yesterday and now i have to use speakerphone on every call to hear.

bottom line: P.O.S. PHONE with CRAP SERVICE & CRAP CUSTOMER SERVICE.
perfect for someone who never uses a phone. waste of time for everyone else in modern times.

the service isnt the best, the phones are crap( my first one broke with in a week- the board was fried) my second one is now broke, and a new one is wayy to much! and the costumer service is horrible!!

I have boost and I don't like some of the features. The web, You can not look up anything. It will take you some where you don't even want to be. It is more like a dateing phone then anything. Taking a picture, you have to make sure there is alot of light. text messageing is ok except there are alot of messages that u can't download.

The coverage I got with this phone is non-existent. Even when I had bars showing on the phone I didn't get calls, texts would take ages to go through and I got disconnected regularly. Their customer service reps are the most unhelpful bunch I've ever had to deal with.
I have switched to Straight Talk in the meantime - 5 bucks cheaper and a whole friggin lot better!
Boost is a waste of time and money.

I relocated temporarily to an area where there is no Boost service. The closet city Boost serves is about 30 miles. When I first arrived here I was able to SEND and RECEIVE calls on my i465 Clutch for several days. Now I am getting No Service and cant make or receive any call. Why was I able to when I first arrived but unable to now?

text messages sent/received took forever. so did internet. i called the company 5 times in one month and they didn't fix the problem. in fact just called them two more times today and one of there techs had me do a reset and it erased all of my contacts so now i have nothing. they said sorry and that's it. no customer satisfaction, no kind of credit. no anything. i spoke to two techs and a supervisor. they also changed there call care number. now you have to jump through hopes to get a real person on the phone and it isnt even a real option unless you choose several other options. then it's magically tacked in on the end. and it's not like its the phones that make the service suck. i have the new motorola i465 Clutch. i am fed up with Boost and am currently looking for another provider. My best advice is unfortunately STAY AWAY FROM BOOST MOBILE. THe cheap 50 buck unlimited plan sounds good but it really isn't worth it because of the slow internet and text response and sending times. also service randomly goes out even though the website map says the areas are saturated with signal

I am a Boostmobile customer an I got one big concern about Boostmobile coverage plan if you lose or break your phone.I had cricket service for 5 years and every time I lost or broke my phone cricket would give me a new phone for a small fee.However Boostmobile does not give you a replacement phone when you lose or break your phone,I think thats is a big rip off because who wants to keep buying a new phone everytime you lose or break your phone.However I think I am going to switch back to cricket if Boostmobile does not fix this problem soon.

boost mobile is just horrible. constantly would drop calls, text messageing is a joke! avoid boost mobile at all cost!!!!!!!!!! should be at zero stars!!!!!!!!!!

Boostmoblie need to get a lose or break your phone coverage plan.Because Who want to keep buying a new phone every time you break or lose your phone. Thats is a big rip off.

I have had nothing but trouble from Boost mobile - and this is sad because I wanted to enjoy their $50 unlimited plan and nice phones. Everything seems outdated on the phone I purchased, the motorola clutch.

Set up was a nightmare. Voice prompts tell you to do something, yet when you try to do it, it won't work? I get charged a one time payment of $50.00 (plus $4.00 in taxes and fees), and it doesn't show up in my account for over a day?

WTF Boost mobile?

This company was on the verge of bankruptcy a few years ago, I would stay away from Boost if I were you.

Everything looks like it will be a cinch when you read the information on Boost's website, but when you get your phone it is a different story.

I am going back to Virgin Mobile where I have always set up their phones easily, with no problems, and money I spend to fund my account is posted IMMEDIATELY to my account, not delayed for over a day like Boost mobile.

Texting is hit or miss, could take five minutes to get it or five days. Web browsing kicks ass with opera mini installed on it. And considering a conversation with my sis can put me over a thousand minutes in a day, it's well worth the fifty dollars. The phones they offer are junk compared to smartphones but you have to consider what it would cost to have an unlimited plan with any other service. And I email, text and chat daily because this is also my work phone.

I have the clutch and though it's no bb, I installed the push email feature, opera mini, used the boost navigator when my tom tom battery died etc. All in all its a bargain that can't be beat at least for now.

I did a lot of research last year before recommending Boost Mobile to my friend as being the best bang for her buck. While it is true, her inexpensive, candy bar style phone isn't great, it gets the job done. The bottom line was she could not afford all the excess charges associated with her long-term contract plan. What Boost offers is a reasonable cost (and no surprises) for a phone plan that allows all. I have read a few reviews from people who got quite tech savvy in converting a Blackberry to Boost service... great if that is what you want or need. I am not much of a text message user and neither is my friend, so I can't really comment on that. If you need to conserve your cell phone cost this is a great option. One thing that I found very important when researching was checking service area coverage. I have even looked into the new $45 plan from Walmart. It has a very sketchy and limited coverage area, but if you live in that area and don't travel an extra $5 per month savings could be worth it. Currently I am locked into a family plan through AT&T but I would and probably will switch to Boost at sometime in the near future.

I have had them for years. Got tired of calling in every 90 days and adding money so I switched over to an auto-deduct if my balance got low. They didn't bother to tell me if I didn't use the phone alot (which I don't it's my wifes to use when we are on trips and need to talk to each other) that I still have to connect and pay every 90 days or I lose my balance. They just stole $46.00 of mine, and then went to my cc for $20! I am now waiting for a supervisor - this is crap - I spend more than this just being on the phone waiting for the supervisor!

TEXT MESSAGES SUCK, NO GOOD RECEPTION IN MY ROOM. IF YOUR OUT IN THE STREET IS GOOD, BUT WHEN IM IN MY ROOM TEXT SUCKS, AND CALLS TOO

Consider for just $50, the features are excellent. Everything included no hidden fees.
Ok messaging sucks, we just need to e-mail to Dan Hasses!

Hey Im a young girl 18years old and Ive recently got boost phone service and the i856w I definately recommend this phone and the service is actually better then I expected..this phone provides great sound quality! Ive had not one dropped call yet! and the texting is resonable not to say that I wish it was just a tiny bit faster but I can say that I'm 95% pleased with the phone and service! I love it and Im glad that I took a chance with boost

I will come back to Boost as soon as the Blackberry Curve 8830 is released!

RIGHT ON THE MARK..... I agree with:FormerNextel 2009/11/25
Look, FIFTY BUCKS FOR EVERYTHING! Had nextel for 10 years, this is the same and cost half of the nextel unlimited. Whats not to like. Two things: 1. You need to accept nextel's limitations 2. Service quality is relative to where you live. If Nextel sucks in your area, guess what, so does boost. If your nextel is strong, so goes the boost. A+ for value!

---
I too can relate to Former Nextel. I'm glad Sprint/Nextel has good service where I live and for $50 Dollars no complaints here. Secret is knowing you have excellent coverage in your area and you want the bells and whistles at a very reasonable cost goto boostberry.com
My family and friends continue to carry BlackBerry's at a fraction of what we paid at VZ and ATT. Hell, I hooked our company up and went from 100 Nextel 8350i to Boost and saved the company money. Since our company cell phone numbers are not printed on our Business cards it was more the reason to embrace it. Our Speech Recognition Hosted PBX system transfers the calls to both our desk and cell phone without the guests knowing we are at the beach and not at the office. Sprint/Nextel (Boost) has the State of Hawaii covered well and we are still operating in Style like everyone else.

Can anyone tell me why the i9 phone is so expensive? What is so special about this phone that makes it sell for $300 retail?

I recently bought the i465 Clutch. I like the look of the phone, but the service is horrible. I have been unable to connect to the browser and all I get from CS is "too bad." Some text messages take several minutes to download and one didnt download at all. After the third ring, the call goes to voicemail. Three rings is not always enough time to answer the phone. Hopefully I can sell this piece of junk and go to another carrier. Although, Verizon and ATT "nickel and dime" you to death. Even on their unlimited plans.

I bought the Motorola i776 and the unlimited Boost plan as a gift. It was sort of sneaky, because it would also allow me to stay in touch with the other party who only had occasional or non-existent cell service in the past.

The Boost service was worse than nothing. When he called me, my phone wouldn't ring, the call would not show up in my call list, but the voice message would be there - sometimes. Or I'd leave him a message and he'd get it three days later.

What a disaster! We're discontinuing the plan and phone today and moving either to Verizon or TracPhone (which I understand is on the Verizon network). If I knew that Boost was on the Nextel network, as opposed to the Sprint network, I never would have bought the plan or phone.

I do not recommend this service, or the Customer Service reps who only know, after an interminable wait, how to reset the phone. They have no other solutions to anything.

Horrible! Can't send international text messages. Talked to "customer service" 4 times now. They said a lot of international customers may not get text message because boost sends all messages out via MMS and some phones can't receive MMS messages. I only send text messages (no pictures) but it doesn't matter! What a waste! I asked if they could disable MMS and they said yes but I would lose voice mail and web. No problem. I told them to go ahead and disable whatever they need. They said ok and then never did disable MMS. I'll go find a 2 year plan. Enough is enough !!!

man...i cant bluetooth.
I cant set my pics as wall papers!
and i cant set my mp3's as ringtones!
wtf!
really???
yall need to work on that!

I have had most all of the cell phones with many different plans, it seems that most companys as usual only want your money in their pockets, and you can just put up with any problems that will take place sooner or later, and if you dont like it go some place else because they have your money and some times a long contract ( LOL ) and some more money you cant get out of, untill everyone bands togeather to correct the problem or run any of the companys out of a JOB. I personally just got a boost i776 with the pay as you go plan and have decided to get the 50 dollar unlimited plan in the next week or two. So far so good. Just remember everyone has their problems to fix, some of which might take more than 5 seconds to correct. I try to cut slack to everyone so they can try to improve. P.S then there are those who will cry and whine about problems to be fixed right now ! I really dont think mom or dad ever spanked their poor poor babies, they just gave them a hundred bucks just to get them out of hearing distance for everyone else to suffer. Good luck to all, I am happy with my phone !!

i had to make several adjustments to my clutch but now it works fine. no problems with texting or calls. i get as good service as i did with tmobile her in nyc. cant beat the price.

VERY disappointed with Boost mobile!! I purchased the i776 phone and tried to persevere with it for months now but enough is enough. I can't send international texts. I phoned CS and they said there was no guarantee international text would work. I even have trouble sending local text messages.Most of the time they won't go through. I can't phone anyone as the person on the other end can't hear me as the signal disappears all the time.(I'm in Cali) I have now got a prepaid Verizon phone and am VERY happy with it!!!

these phones are serviced under Nextel's network. if you leave an area serviced by nextel, you will not have phone service. the web is very slow and retreiving text messages is challenging at best. about 1 in 10 will not download. there is a very high frequency of doubled texts sent (in some cases my friends get the same text 10 and 11 times). and beware- if you prepay cash and decide you want to terminate service you lose that money.

I have a motorola 465 don't know if it is the phone or service. It is junk. can't keep a signal, can only send and receive txt 10% of the time even when I have a good signal. I have spent lots of time on the phone with tech support. I do NOT recomend this phone.

Boost is CRAP!!!!
Here are all the PROBLEMS ive had with boost that started the first week i got the phone and always had until i FINALLY GOT RID OF THE PLAN today.

1.you'll NEVR GET TEX on time, if someone sent me a tex i wouldnt get it from anywheres from 10 MINS after to a day after, no lie sometimes i wouldnt get a tex UNTIL THE NEXT DAY and i kno this for sure cause if any of my friends sent me a tex i would actually have them prove what day they sent it cause I COULDN'T BELIVE IT AT FIRST!

2. this is a more recent problem ive had.
i would be talking to someone on the phone and we would start to talk for 3 or 4 MINS and after that i COULDN'T HEAR a single thing they where saying but they could hear me. i was still having this problem. ITS WHAT PUSHED ME TO GET A NEW PLAN ASAP!

3.say i tex one of my friends i kno there number by heart and ive always texed the same number foreverfor that person, well all the sudden i would get a tex from another number ive never seen saying WRONG NUMBER, it was starting to happen way to much so i talked to 3 other FRIENDS that have boost and they where HAVING THE SAME PROBLEM so basically what was going on was that it was sending tex to the wrong number, and i dont think u want that to happen to you cause it even happened with a pic message i sent to my fiance that was a little private and was only suspossed to be sent to his phone and well..... it wasnt.

4.everything TAKES SO LONG to load

5. sometimes it took me 30 MINS to try to send a TEX.

6.HORRIBLE SERVICE for where i live

7. SSOOOOOOOOO SSSSSLLLLLLLOOOOOOOOOOWWWWWW

8. RINGTONES are HORRIBLE when u buy them youll spend 2 or 3 bucks for no lie maybe like 5 TO 7 SECONDS OF THE SONG.

you know what im not even saying everything else that was wrong with that phone cause ill be here all day and its doing nothing but annoying the hell out of me talking about the horrible plan.

all i have to say is im finally done with that phone, THE WORST PLAN I EVER HAD WITH A PHONE COMPANY and DONT BUY IT, ITS NOTHING BUT CRAP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!