Comments on: Wal-Mart to sell Straight Talk, not that big a deal

By: khandie

khandie — Sat, 10 Apr 2010 22:21:11 +0000

Straight Talk is wonderful for my two teenage children that have to have phones!!!! The unlimited plan is TERRIFIC for only $45!! Only issue can’t seem to get anyone to answer the calls I make to there toll free number?? I have tried different times of day AND nights only to hear a recording—- my daughter’s phone says prepaid service disabled eventhough minutes have been added and shows available—maybe its the phone??!!

By: aj

aj — Wed, 24 Mar 2010 23:10:42 +0000

I am interested in either straight talk or cricket and find only cricket supports email service. Any ideas would help as the customer no service not helpful.

By: Minou

Minou — Mon, 15 Mar 2010 23:36:24 +0000

Straight talk doesn’t allow you to send sms internationally. Cricket does with 15c/each, i think.

By: Jorea

Jorea — Tue, 09 Feb 2010 18:41:29 +0000

I live in Dallas and I have bought a total of 7 straight talk phones from walmart. 3 were purchase at the same time so I guess each walmart is different

By: Lindsay

Lindsay — Tue, 12 Jan 2010 21:58:37 +0000

Straight Talk is great! I switched from my monthly contract to this prepaid plan and will be saving me over $500 a year with the $30 plan for 1,000 minutes and texts. With it being on the Verizon network, I get the best coverage as well. I’m impressed with Walmart finally taking this plan exclusively nationwide. The savings with Straight Talk are just too perfect!

By: Kathleen

Kathleen — Wed, 06 Jan 2010 19:24:45 +0000

The one thing that really concerns me, is that it states that this is a joint effort between Walmart, Verizon and Tracfone, with Tracfone providing the software and Customer Service. I’ve had Tracfones and a SafeLink phone through Tracfone, and their Customer Service is the absolute worst in the industry. Their service centers are not in the USA but mostly Central America, Belize and Panama, and I will tell you, I have had numerous nightmares trying to very simple issues resolved, mainly due to very poor line connections with static and dropped calls, and of course the language barriers, where although English is spoken, it is not always understood. Some calls to their CSR’s have taken up to 45 minutes(at 25 cents a minute) where I have to keep repeating myself over and over, being put on hold while “they update their system”, and they still got the information wrong! And never a supervisor available. Thanks but No Thanks; I’ll deal with a company whose Customer Service is located in the USA.

By: Pat Yoe

Pat Yoe — Sun, 27 Dec 2009 23:37:58 +0000

I have Straight Talk. I previously had Verizon then switched to AT&T but the bills were CRAZY!.

When I heard about Straight Talk I couldn’t believe it but got it from Walmart and have had it now for 2 months and it is just sick! I’d heard that it was on Verizon and the coverage is rock steady, so yeah!

By: Corey Anders

Corey Anders — Sat, 31 Oct 2009 18:10:06 +0000

I’m glad I can now add airtime by buying cards at the WalMart near my house. Before, it was just available online and in other areas not here.

It’s really a great thing but the best thing about Straight Talk is its simplicity. I am so tired of wading through funky phone bills with mysterious charges and fees.

I really appreciate the savings, of course, but not having those awful and undecipherable bills has been a great stress-reducer.

By: GaryP

GaryP — Tue, 20 Oct 2009 23:08:28 +0000

I’ve had the Straight Talk unlimited for a few months now and it certainly is a great plan.
I think the hype is quite well deserved – the mighty distribution channel that is Wal-Mart will mean more people will realize it’s a here-to-stay deal. Also, Targeting the price-conscious consumers of Wal-Mart means ST will perfectly reach their target market. It’s a genius move from ST. I think I can hear a lot of whimpering from their competitors.

By: Peter Kent

Peter Kent — Tue, 20 Oct 2009 09:58:50 +0000

Yeah, they make it sound like the prepaid second coming when we have known about it since June, a full four months.

In a way, it is important in that it will keep the prepaid unlimited price wars burning at full throttle. With Tmobile and their new move, it will be a full scale war on both prepaid and postpaid fronts. At least between Tmobile and Sprint.

I see Cricket and Metro finally merging amidst all this. Buy the stock on the rebound when they announce the merger.

Straight Talk will have a strong impact on the whole industry. My own concern comes from how the rest of the industry will react and when do they finally hit bottom on pricing?