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Tracfone gains 1.1 million subscribers in Q4

It was a good quarter to be America Movil, the company that owns Tracfone, Net10, and Straight Talk. The company added 1.1 million subscribers in the fourth quarter, bringing it to 3.3 million for the year and 17.7 million overall. Even though it doesn’t operate its own network, the company ranks as the No. 5 carrier in the country.

22 Responses

  1. Joseph_Dennis Says

    wow, Joe, 1.1 million, that’s quite a number and to think i’m part of that new addition to the Tracfone family. The thing is you can’t beat their prices, I got a pretty cool phone and for a small $$$ a month I keep conected and don’t have to worry about huge monthly bills, way to go Tracfone!

    Posted on February 9th, 2011 at 8:25 pm
  2. Tammy Says

    I’ve been thinking of switching to prepaid when my contract comes to an end, just not sure which company to go with. I’d seen that T-Mobile just got JD Powers award for customer satisfaction, but am a bit concerned about their coverage. With the numbers Straight Talk is pulling in, I’m almost wondering if that won’t be a better bet? I know they run off Verizon or AT&T, but don’t see any cdma smartphones. Anyone know if there will be any coming that way? Also, is their unlimited plan truly unlimited, or will you be throttled like Verizon is doing with their top users?

    Posted on February 10th, 2011 at 5:22 am
  3. panthers2 Says

    Those numbers are just incredible. Just goes to show that consumers do have great options when it comes to cell phones and that contracts are not necessarily the way to go. Personally, I like the flexible minute choices that Tracfone offers which gives me the option of adding a little or a lot of airtime when I want to. I really don’t use my phone all that much so this type of arrangement is perfect. I can make local calls as well as nationally and internationally at local rates. This allows me to keep in touch with family and friends all over the world and not stress too much about the cost.

    Posted on February 10th, 2011 at 2:25 pm
  4. Pete Says

    This is proof of what I keep saying. Prepaid cellphones are cheaper than contract phones and the prepaid companies do not have the opportunity to rip you off the way contract companies do with hidden charges. Many people are still signing contracts to get the latest phones, but the prepaid companies like Net10 are catching up with smartphone technology. When they do, it will be all over for the contract companies.

    Posted on February 11th, 2011 at 9:36 am
  5. Sherry Says

    I purchased a Samsung T401G last November through Net10 part of Tracfone and have nothing but trouble every since. The latest problem is I purchased the unlimited 30 day plan before my days ran out, was charged but now I have no service because they have failed to apply the new days. Very poor customer service. 5 calls to technical support for voicemail activation difficulties each call lasting 2 hours. Still no voicemail. No internet. Phone was shipped with the wrong SIM card, no phone for 2 weeks. Stay away from this company. I have filed a complaint with the BBB. Sadly I am not alone just search complaints Net10.

    Posted on February 13th, 2011 at 7:55 pm
  6. Wrollypolly Says

    Well it was predicted that 2011 would see 25% of post paying contract slaves switching to prepaid. What boggle sme that there are still companies that have added a lot more post paying customers. The fact that there’s more prepaid providers in the market now is a very good thing. Tracfone is bound to get even better as the compitition increases. We’re in for a good year :) )

    Posted on February 15th, 2011 at 9:01 am
  7. AL Says

    I’ve been wondering how they’re doing… I’ve been a tracfone customer for a while now and I love everything about the company. Especially the fact that we can save hundreds of $ a year and still get the same coverage:) Thanks for sharing their success

    Posted on February 15th, 2011 at 10:15 am
  8. rosie Says

    Our family went with Tracfone years ago when it was the fashion to have a contract and we have saved thousands of dollars! Now everybody is waking up to the financial benefits of prepaid and even my 82 year old mother is loving the SVC from Tracfone.

    Posted on February 15th, 2011 at 9:23 pm
  9. miser Says

    This is great to see! I’ve been waiting for more people to catch on and it’s great to see that they’re now out-selling the postpaid dudes! Keep it up Tracfone!

    Posted on February 16th, 2011 at 2:45 am
  10. Kevin Says

    @miser Yeah I love that people are catching on to the ridiculously low prices of these companies. I myself am a tracphone fan…big fan. I didn’t actually think I could get such a good cell phone for so cheap ($20!!!) And this double your minutes for life deal…awesome!! Well done America Movil!

    Posted on February 17th, 2011 at 4:21 pm
  11. PaulFe Says

    I’m not surprised really, this is amazing news but you have to agree that if you are switching to a prepaid, and your friends are too… well, something is going on and Tracfone has great products, Straight talk, the senior phone and a lot more and who doesn’t want to save money and pay for what they really use?

    Posted on February 17th, 2011 at 9:56 pm
  12. Jane Says

    i am thinking about getting Straight Talk, i dont think you can beat the $45 unlimited everything….does anyone know a retailer that carrier Straight Talk?

    Posted on February 22nd, 2011 at 7:43 pm
  13. Ricky Says

    Holy crap!! i never thought that they would be so huge. They are the 5th largest in the country and they don’t even use their own lines. I switched to them because I was really tired of overpaying for my contract phone.

    Posted on February 24th, 2011 at 2:42 pm
  14. Ricky Says

    Oh and this is for Jane… You can buy straight talk at their website or at walmart. What separates straight talk from other prepaid services is that they use both CDMA and GSM networks (at&t and verizon) to give you the best coverage possible… Pretty cool right?

    Posted on February 24th, 2011 at 2:44 pm
  15. Jules Says

    Doesn’t surprise me with how successful Tracfone is and judging by all the feedback above me, I’m not the only one who feels this way. My family and I have been with this service for over two years now and my 83-year old mother, bless her heart, even has one with Tracfone’s senior value cell phone designed specifically for seniors. The whole family keeps in touch with my kids in college and my mom across town, its the perfect price and deal!

    Posted on February 26th, 2011 at 6:57 pm
  16. Rascal Says

    the SVC deal really makes me happy. it’s so nice to know that there are companies out there looking out for you as you get older…

    Posted on February 28th, 2011 at 3:07 pm
  17. Lysander Says

    Good for them. Now if they would just spend a little of that money on Customer Service. Fifteen (15) minute phone wait times because their website is down is not my idea of great customer service. this isn’t an isolated case; I’ve been a Tracfone customer for over seven years and it’s been an on-going problem. I’m switching to another carrier; it can’t be worse.

    Posted on March 12th, 2011 at 2:58 pm
  18. simone Says

    wow, i can see lots of tracfone fans here….i did not quite realise that tracfone, net10 and straight talk are connected. as for me i have to say tracfone really is only for very infrequent users,that have very little demand on their phones. i am with straight talk, got the nokia e71 and am super happy with my phone and plan. i went the unlimited route, no more worries about the time i spent on the phone,no long term commitment, the freedom to switch to a lower plan if i feel the need without activation or cancellation fees. yep i am part of the 17.7% and proud of it. well done movil, great customer service

    Posted on March 13th, 2011 at 9:22 am
  19. SE Says

    I am very dissatisfied with TracFone. Last summer, I signed up for the Family Value Plan. After 6 months, my phone no longer automatically received minutes, even though my credit card was charged. I called TracFone to receive the minutes I paid for and after alternately being transfered to customer assistance operators ( many with very thick foreign accents) and being placed on hold, I only received 1/2 the minutes that I was owed. I did this on three separate occasions. I was on the phone for about one hour each time. The operator continued to say please hold for three minutes while I talk to my manager. After the third month of not receiving my minutes, I made another call that lead to many transfers and wasted time. I finally was able to reach a manager where I requested mt family plan be cancelled and was told that my family plan was cancelled. This last phone call honestly lasted about three hours. Now one month has passed and yet again my credit card was charged. Now I’m on the phone again and on hold waiting yet again for my plan to be cancelled. The operator just told me that she will not remove the charges from my credit card. When I stated that this is their problem to fix not mine, she hung up on me. Do not use Trac phone!! The product and customer service is extremely poor. I now have a much cheaper prepaid phone service, a much nicer phone and contacted a very friendly customer service operator who helped me get set up in less than 2 minutes.

    Posted on March 23rd, 2011 at 6:23 pm
  20. Camilo Says

    Feels good to be part of such a big crowd haha. But i’m not surprised at all that Tracfone has grown so much. They offer such low prices that is hard to believe sometimes is not a joke. Like there & dollars a month service is crazy. The best part about all this is that is good network service too.

    Posted on March 25th, 2011 at 2:11 pm
  21. James Cantoo Says

    It is easy to see why Stragiht Talk is expanding so quickly. They offer excellent service at an affordable price. It isn’t rocket science in understanding why their phones sell. On top of that, they are available in some of the most popular retail chains in the nation, mainly wal-mart and i think target. Tracfone started this pay-as-you-go trend maybe 9 years ago and now it is catching on and some of the bigger companies are jumping on the bandwagon. But Tracfone has it on lock in my opinion.

    Posted on March 29th, 2011 at 12:43 am
  22. SS-Sparky Says

    Tracfone is taking over the prepaid market for several reasons! It offers such great savings and really has helped my family out tremendously – one less bill we have to worry about at the end of the month which was usually the overcharged one with its old contract. Anyways, can anyone tell me about how the bluetooth works on the new T301 slider for Tracfone? Thanks!

    Posted on April 30th, 2011 at 7:46 pm

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