Comments on: Straight Talk adds $45 unlimited plan http://www.prepaidreviews.com/blog/tracfone/straight-talk-adds-45-unlimited-plan-35792/ Thu, 09 Feb 2012 06:13:29 +0000 hourly 1 http://wordpress.org/?v=3.3 By: Gloria http://www.prepaidreviews.com/blog/tracfone/straight-talk-adds-45-unlimited-plan-35792/comment-page-1/#comment-690067 Gloria Thu, 29 Sep 2011 19:38:08 +0000 http://www.prepaidreviews.com/blog/?p=2161#comment-690067 I bought a straiagh talk phone(Verizon) carrier, and had the verzion # transferred without any problems. However, when I bought a new straight talk phone (AT&T) and had the # transferred that is when the problem began. for some strange reason my deactivated phone would receive text messages from verizon network phones. However, my new phone could receive text from other networks? I tried for 3 days to resolve this issue with a straight talk customer service, sadly it was never resolved. I transferred the # back to my old phone. (maybe I should have opted for a new #) either way, I like the no contract $30. plan I bought a straiagh talk phone(Verizon) carrier, and had the verzion # transferred without any problems. However, when I bought a new straight talk phone (AT&T) and had the # transferred that is when the problem began. for some strange reason my deactivated phone would receive text messages from verizon network phones. However, my new phone could receive text from other networks? I tried for 3 days to resolve this issue with a straight talk customer service, sadly it was never resolved. I transferred the # back to my old phone. (maybe I should have opted for a new #) either way, I like the no contract $30. plan

]]> By: Lorrie http://www.prepaidreviews.com/blog/tracfone/straight-talk-adds-45-unlimited-plan-35792/comment-page-1/#comment-492490 Lorrie Wed, 29 Jun 2011 12:52:54 +0000 http://www.prepaidreviews.com/blog/?p=2161#comment-492490 I have had straight talk for almost 2 years and i love it. My huxband travels for work and we can go anywhere and do not have roaming fees and we never lose a call. We usually get the $45.00 plan but when we cant afford it we just go to the $30.00 plan. Straight talk is awesome. I have had straight talk for almost 2 years and i love it. My huxband travels for work and we can go anywhere and do not have roaming fees and we never lose a call. We usually get the $45.00 plan but when we cant afford it we just go to the $30.00 plan. Straight talk is awesome.

]]> By: Karen http://www.prepaidreviews.com/blog/tracfone/straight-talk-adds-45-unlimited-plan-35792/comment-page-1/#comment-460792 Karen Fri, 10 Jun 2011 01:01:32 +0000 http://www.prepaidreviews.com/blog/?p=2161#comment-460792 I only use my phone for calling and texting...that's it. I choose to spend less time with technology AND I think most unnecessary spending is really, really stupid. So that brings me to Straight Talk. I am saving over 75.00 a month for two phones -one for me and one for my daughter. She's going online with hers all the time and loving it! I had to call customer service because of a mistake I made, and I was shocked at how great it was (I had read some bad reviews). I think they must have made improvements. I'm telling everyone I know to can Verizon and save their hard-earned money. I'm glad I did because they robbed me blind as far as I can see. I'd be willing to pay a bit more to a wireless company employing only Americans, but only if the company gives me a fair offer - their contracts are highway robbery as are their excess fees, etc. And then when you want to go, knowing and willing to pay the penalty because you'll save it back in NO TIME and you're glad to be rid of them, they stick it to you even more. I could give you all the bloody details, but I won't. I hope it doesn't happen to you. I'm thrilled with having moved to Straight Talk. I only use my phone for calling and texting…that’s it. I choose to spend less time with technology AND I think most unnecessary spending is really, really stupid. So that brings me to Straight Talk. I am saving over 75.00 a month for two phones -one for me and one for my daughter. She’s going online with hers all the time and loving it! I had to call customer service because of a mistake I made, and I was shocked at how great it was (I had read some bad reviews). I think they must have made improvements. I’m telling everyone I know to can Verizon and save their hard-earned money. I’m glad I did because they robbed me blind as far as I can see. I’d be willing to pay a bit more to a wireless company employing only Americans, but only if the company gives me a fair offer – their contracts are highway robbery as are their excess fees, etc. And then when you want to go, knowing and willing to pay the penalty because you’ll save it back in NO TIME and you’re glad to be rid of them, they stick it to you even more. I could give you all the bloody details, but I won’t. I hope it doesn’t happen to you. I’m thrilled with having moved to Straight Talk.

]]> By: Kevin http://www.prepaidreviews.com/blog/tracfone/straight-talk-adds-45-unlimited-plan-35792/comment-page-1/#comment-413292 Kevin Tue, 10 May 2011 06:27:50 +0000 http://www.prepaidreviews.com/blog/?p=2161#comment-413292 I have had StraightTalk for several months now with minimal problems requiring a call to CS. I have found much faster service, more articulate reps, and knowledgeable people on thier facebook page. these folks work for StraightTalk and seem to be Americans who truly care about helping you. I have had StraightTalk for several months now with minimal problems requiring a call to CS. I have found much faster service, more articulate reps, and knowledgeable people on thier facebook page. these folks work for StraightTalk and seem to be Americans who truly care about helping you.

]]> By: Alvaro http://www.prepaidreviews.com/blog/tracfone/straight-talk-adds-45-unlimited-plan-35792/comment-page-1/#comment-279167 Alvaro Fri, 21 Jan 2011 16:22:00 +0000 http://www.prepaidreviews.com/blog/?p=2161#comment-279167 Their customer service reps are truly incompetent. After a frustrating conversation with a rep who was incapable of answering simple questions, I asked for a supervisor and got a lady who didn't know what a Mac was. Perhaps this carrier might be an option if your kid needs a phone that never requires customer assistance, but I doubt it. I would avoid Straight Talk. Got much better service from Metro PCS store. Their customer service reps are truly incompetent. After a frustrating conversation with a rep who was incapable of answering simple questions, I asked for a supervisor and got a lady who didn’t know what a Mac was.

Perhaps this carrier might be an option if your kid needs a phone that never requires customer assistance, but I doubt it. I would avoid Straight Talk. Got much better service from Metro PCS store.

]]> By: Ron F. http://www.prepaidreviews.com/blog/tracfone/straight-talk-adds-45-unlimited-plan-35792/comment-page-1/#comment-268512 Ron F. Thu, 13 Jan 2011 21:07:21 +0000 http://www.prepaidreviews.com/blog/?p=2161#comment-268512 My decision NOT to go with Straight Talk was on again / off again until I saw that customer service as well as tech support was outsourced. That alone turns me off as UNACCEPTIBLE!!! No Thanks!!! I'll stick with my HP Mini-Netbook and Skype!!! My decision NOT to go with Straight Talk was on again / off again until I saw that customer service as well as tech support was outsourced. That alone turns me off as UNACCEPTIBLE!!! No Thanks!!! I’ll stick with my HP Mini-Netbook and Skype!!!

]]> By: Mary Santos http://www.prepaidreviews.com/blog/tracfone/straight-talk-adds-45-unlimited-plan-35792/comment-page-1/#comment-267506 Mary Santos Wed, 12 Jan 2011 23:58:43 +0000 http://www.prepaidreviews.com/blog/?p=2161#comment-267506 The corporate office # was still answered by someone in the Phillipines The corporate office # was still answered by someone in the Phillipines

]]> By: syviahammonds http://www.prepaidreviews.com/blog/tracfone/straight-talk-adds-45-unlimited-plan-35792/comment-page-1/#comment-262343 syviahammonds Sat, 08 Jan 2011 20:27:42 +0000 http://www.prepaidreviews.com/blog/?p=2161#comment-262343 i hate your plan i hate your plan

]]> By: Nancy http://www.prepaidreviews.com/blog/tracfone/straight-talk-adds-45-unlimited-plan-35792/comment-page-1/#comment-223974 Nancy Fri, 03 Dec 2010 15:39:48 +0000 http://www.prepaidreviews.com/blog/?p=2161#comment-223974 I have had Straight Talk for six months. They assigned me a number and all was good until it was time to recharge minutes on the phone. I bought a recharge card and went through the procedure and when the service was renewed, the phone number changed to a totally different number. After a two and a half hour call to the service department, they said my original number had been deactivated. They had to retrieve the number and reassign it to my phone. This has happened every month. I thought that changing the payment option to the auto-pay would correct the problem, but now the number gets deactivated five days before the due date. Dealing with the service department in Indonesia is frustrating and time-consuming. The service reps are deceptive and incompetent. I am not putting up with the inconvenience and frustration another month. I am taking my business to another service provider today. I have had Straight Talk for six months. They assigned me a number and all was good until it was time to recharge minutes on the phone. I bought a recharge card and went through the procedure and when the service was renewed, the phone number changed to a totally different number. After a two and a half hour call to the service department, they said my original number had been deactivated. They had to retrieve the number and reassign it to my phone. This has happened every month. I thought that changing the payment option to the auto-pay would correct the problem, but now the number gets deactivated five days before the due date. Dealing with the service department in Indonesia is frustrating and time-consuming. The service reps are deceptive and incompetent. I am not putting up with the inconvenience and frustration another month. I am taking my business to another service provider today.

]]> By: Chris http://www.prepaidreviews.com/blog/tracfone/straight-talk-adds-45-unlimited-plan-35792/comment-page-1/#comment-165210 Chris Thu, 30 Sep 2010 05:31:21 +0000 http://www.prepaidreviews.com/blog/?p=2161#comment-165210 I have had a Straight Talk phone for almost a month now, The pricing is incredible if all you need is to talk/text... But if you need to use the internet, their phones will not properly work for that... You can go to certain sites but not others. All-in-all, I would rate Straight Talk a B for poor customer service but incredible pricing, quality of service(Thanks goes to Verizon for building America's largest and most dependable wireless network.) For a professional, this service would not be recommended, but for a kid just getting to know his/her way around mobile technology or for someone who needs cheap, reliable communication who does not need to rely on it for business purposes, this service would be acceptable. I have had a Straight Talk phone for almost a month now, The pricing is incredible if all you need is to talk/text… But if you need to use the internet, their phones will not properly work for that… You can go to certain sites but not others. All-in-all, I would rate Straight Talk a B for poor customer service but incredible pricing, quality of service(Thanks goes to Verizon for building America’s largest and most dependable wireless network.) For a professional, this service would not be recommended, but for a kid just getting to know his/her way around mobile technology or for someone who needs cheap, reliable communication who does not need to rely on it for business purposes, this service would be acceptable.

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