Get Tracfone support on Facebook posted by Joe on December 13th, 2010 - 8:59 am | Tracfone
There is nothing fun about wireless customer service. I read through the user reviews on our featured prepaid providers every day, and I see many, many complaints about nearly every company. I’m not sure which receives the most complaints, but Tracfone is in the conversation. It appears that they’re taking steps to remedy that. They recently announced Facebook support, similar to the type offered by Straight Talk. (They’re owned by the same company.) Just head to the Tracfone Facebook page and click on the Support tab. There you can get FAQs and submit a support ticket. If it’s anything like Straight Talk, it should provide a better experience than calling customer service.