Comments on: Total Call Mobile introduces prepaid unlimited plan

By: John Adams

John Adams — Tue, 31 Jan 2012 01:50:23 +0000

This company took my money and gave me nothing in return. I bought $10.00 worth of time last week and was given a pin number by them to call in with to get my time. I called in and Total Call said the number they had just given me was invalid, although they wouldn’t say why. Then they refused to give me a valid one or return my money so now I have a useless phone and am out $10.00. They refuse to do anything about it after numerous calls. I would NOT recommend this company to anybody that doesn’t want to have their money stolen.

By: Richard Vian

Richard Vian — Mon, 28 Mar 2011 21:25:55 +0000

I finance phone companies and was very interested in your experience Diane. Did you ever get your problem resolved?

By: Diane Ivey

Diane Ivey — Tue, 31 Aug 2010 16:31:35 +0000

Here’s a whopper of a story for you; had horrible service problems with Boost Mobile for over 3 weeks (first 3 months were fine). I had picked up a Total Call phone in Miami earlier this year and decided to give it a try, the unlimited plan for $39.99 seemed like a great deal. Requested to Import my number from Boost and am currently on BUSINESS day #7 of waiting for service. Everyday I call, I get a different person, different story, was originally told 3-5 business days, confirmed deport date and time from Boost, so I shoot that ridiculous excuse down everytime it’s used now. I Call everyday and hear “shouldn’t be too much longer now”, I’ve spoken with “supervisors, been “disconnected” (hung up on, they have the number of a land line to call me, so when no one calls back I know I’ve been hung up on) several times, have been promised repeatedly that it will be taken care of. Any suggestions out there? I really like the disposable phone and even the 50$ for Boost was a good deal until my calls were dropped, I would go from 4 bars to no service while the phone was laying on a surface, couldn’t open text messages, etc. Three weeks that went on and when it came time to renew my monthly fee I asked to be creditied for a month and was told they couldn’t do that until the “problem was fixed”, which of course was ridiculous. I am in disposable phone hell and hate the thought of having to sign a contract and pay more money, etc. Any chance Total Call or Boost will really offer SERVICE any time soon? Any constructive suggestions? Is there an agency I could report these deficits to?

By: Loc Ha

Loc Ha — Thu, 03 Sep 2009 18:52:04 +0000

Total Call Mobile does offer 2 cents per min. rate to 260 international destinations with the unlimited program.
Also, the plan works with regular refill cards or pins and does not require the customer to call customer service to enroll. When the unlimited plan has expired, the phone goes back to the 10 cents per min./ 5 cents per text message program. Total Call Mobile offering is very flexible and offers either a $25 for 15 days Unlimited Talk & Text or a $50 for 30 days of Unlimited Talk & Text. As Mike has mentioned, this does include international texting.

By: Mike Freeman

Mike Freeman — Wed, 02 Sep 2009 01:40:12 +0000

Total Call has some good things going for it but suffers from complete lack of any data option, a limited handset selection, inability to put related handsets (Sprint and Sprint mvnos) onto their system as well as a relatively high price point for what they are offering. Page Plus offers as superior network, phone flexibility and at least some data options as well as being $10 less a month then Total Call. TC does have free unlimited int’l texting but they are offering a plan that is not really that unique in this competitive unlimited environment. If they were priced at $40 or 45 , they would look a lot better.