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Telus reiterates: Don’t respond to spam

It’s a pretty well-known mantra, but it’s worth repeating. When you receive a spam message, do not respond. There is nothing worse than letting a spammer know that the address they hit is correct. I’d expect to be on a thousand mailing lists after that, effectively increasing spam total. It’s much worse on cell phones, of course, because many of us get charged per message. Thankfully, this happened with Telus in Canada, where incoming texts are free. Still, to save yourself the annoyance, just ignore the spam.

Telus spokesman Chris Gerritsen backs it up:

They’re likely not targeting anyone specific; they’re going ‘phishing’ to see if anyone bites,” said Gerritsen. “We always tell our customers not to respond to unsolicited messages.”

Telus assures us that they’re using anti-spam protection, and the latest technology at that. But as any of you with Hotmail accounts know, it’s very easy to open the floodgates of spam. Don’t let it happen on your cell.

[Edmonton Journal]

2 Responses

  1. Dan Says

    if i call them back is that going to be a problem

    Posted on April 19th, 2009 at 2:54 am
  2. Debbie Says

    I’m with Telus. I know this info is old but it’s crap! I’ve been getting spam from the same # for weeks (ever since my voicemail notification was fixed by Telus) and their customer service rep actually told me to try replying with the word “STOP”. Now, I thought that was weird; just like in the old days with fax ads, if you replied they knew they’d found a good number and just kept sending more junk! So far, I’m still getting spam from the same #. Only way to stop it is to have Telus turn off texting completely. Surely they can do better!?

    Posted on January 28th, 2011 at 12:23 am

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