Comments on: Jitterbug keeps the elderly connected…at a great cost

By: victoria

victoria — Mon, 30 May 2011 22:01:37 +0000

My father,79, is hard of hearing and so we ordered the Jitterbug, even after reading of the outrageous prices…after the phone arrived and we tested it, we switched to an AT&T phone. The Jitterbug was not loud enough for him unless he switched to the speaker-phone and this was just as loud, then, as the Pantek Breeze he got free when adding him to my plan. The Pantek has 3, good-sized, speed-dial buttons where we placed family numbers nearby. This would have been done for free by the AT&T staff, had no one been around to do it for him.
I have so very many Roll-Over Mins. that my father never comes close to exceeding those mins and so his cost for this phone is basically $10/mo. and free mins…with basically the same features for which we needed the Jitterbug.
And don’t underestimate the elderly! The Pantek comes with a camera and my father has enjoyed using that camera to take photos of large fish he’s caught, and to then show them to his coffee-clutch buddies the next morning.

By: Trisha Ford

Trisha Ford — Fri, 08 Oct 2010 10:30:06 +0000

Jitterbug is a nice phone but Just5 phone is a more practical phone for the elderly. The price of this phone is very affordable already for the great features it boasts. Basically, I have bought the phone for my mother for only $89.99. This price doesn't come with a contract, too. Undoubtedly, this should be checked out by every senior out there!

By: Cynster

Cynster — Wed, 07 Jul 2010 16:21:08 +0000

The jitterbug is a rip off for the elderly. I bought one for my mom because she “doesnt use the phone that often”…come to find out, she does talk a lot and those plans are ridiculous. Too bad we can’t use that same phone with another plan…now THAT is a rip-off.

By: JANNIE

JANNIE — Wed, 29 Jul 2009 15:29:38 +0000

Wow… I am surprised at all the negativity. Both my grandparents have Jitterbug for over a year now and we have had absolutely no problems. My grandfather esp. loves his and what is up with the 120.00 just for service? Has never happened with us.

By: Superman

Superman — Wed, 29 Jul 2009 02:44:48 +0000

Jitterbug aka Great Call Inc. actually paid their own lawyer, Alexia Brown, to go on one of the blogs to post a positive review. They are a really scandalous company. Joanie is right. They don’t even itemize their minutes. I saw firsthand employees making up minutes and charging seniors extra for calls they didn’t make. They are crooks.

By: Bryson

Bryson — Thu, 11 Dec 2008 16:02:14 +0000

Wow…Kathy!! I can’t believe Jitterbug is desperate enough to pay their employees to litter blogs with positive reviews. Actually…sad. Most blogs speak of poor service quality, expensive pricing and problems like Todd is facing. Another MVNO about to go boom!!!

By: Kathy

Kathy — Tue, 02 Dec 2008 04:13:34 +0000

The Jitterbug website actually lists a comparison of their service plans compared to other carriers. On most aspects, the Jitterbug is competitively priced. Also, no other carrier offers 24 hour operator service. The Jitterbug operators are always friendly and reliable and even provide directory assistance. There is an operator services section at jitterbug.com that has more information. Did you notice that their customer service is 100% based from the United Statesâ€¦thatâ€™s great!

By: Todd

Todd — Sat, 15 Nov 2008 15:22:54 +0000

I bought a Jitterbug a week ago, I got the 60 minutes a month plan for $20.00 a month. I used it for about 12 minutes and the phone says I used 23 minutes I guess their idea of a minute is about 30 seconds. I’m not happy with this. I do believe they are ripping people off. What happened to the honesty of the 50′s

By: Lulu

Lulu — Sun, 19 Oct 2008 00:36:41 +0000

That why these people getting rich,able to buy three or more houses by milking someone on a cell phone.I won;t spend that kind of fees

By: Joanie

Joanie — Wed, 10 Sep 2008 18:06:06 +0000

RIPOFF!!!!! Steer clear of this phone if it is going to be used for anything other than sporadic calls. Besides the cost of the phone the setup, the monthly $80 fee, the cost for minutes is INSANE! It has been between $270.00 to $350.00 a month for my mother to make sporadic calls. Further, the bills are NOT itemized, just give the number minutes used, so there is no way of verifying. I simply cannot believe this company stays in business charging rates like this. I’m shopping for a senior-friendly phone through more legitimate providers. This is highway robbery!! BUYERS BEWARE!!