Comments on: We’ll call it a phone: Helio adds another killer device

By: Helio introduces the Mystro | Going Cellular

Helio introduces the Mystro | Going Cellular — Thu, 17 Jan 2008 13:33:07 +0000

[...] — most notably the Ocean, though they have a number of other impressive devices, like the Fin. They’re basically trying to succeed where Amp’d Mobile failed. In doing so, [...]

By: Melissa E.

Melissa E. — Thu, 16 Aug 2007 20:12:33 +0000

From the Helio FAQ:

Can I pre-pay my account?

Helio doesn’t currently support traditional pre-payment plans. All of our plans are post-paid, meaning we bill for most usage after it occurs. We do charge our monthly recurring membership fees at the start of each month.

While Helio doesn’t support traditional pre-pay plans, you can make a pre-payment against your account by going to Helio.com/myaccount and selecting Make a Payment. Helio will accept payments greater than the amount due. However, Helio will not turn off your device when your usage exceeds the amount of this pre-payment. Members can also send in pre-payment checks if they would like.

By: Melissa E.

Melissa E. — Thu, 16 Aug 2007 20:10:05 +0000

As far as I can tell, you still have to sign a 2 year contract to use the a la carte plan.

By: Steve

Steve — Thu, 16 Aug 2007 18:30:24 +0000

Helio offers a la carte deals, which are pay-as-you-go. Basically, it’s a flat-rate prepaid plan where you also pay-per-feature (.2 cents per KB).

It’s a tick more than their 2-year contract deals, but it works a lot better if you don’t plan to use all of the features included with the contract plans.

By: Melissa E.

Melissa E. — Thu, 16 Aug 2007 17:21:44 +0000

Why would Helio be coming to Prepaid Reviews? I know they’re MVNO, but they currently don’t offer anything but 2 year contracts. No contract free options exist at this time. Is there something you know that I don’t? Personally, I love Helio. All their phones are Samsung and they don’t lock their phones as other carries do (as far as I can tell), actually they seem to encourage you to transfer media to/from your phone and even sync contacts.