Comments on: Review of the Virgin Mobile Arc (by UTStarcom)

By: Sheila

Sheila — Tue, 08 Feb 2011 00:06:14 +0000

i kind of like this phone and im trying to find another to buy it so far not. anyone know where i can purchase one.

By: behappy

behappy — Tue, 08 Jun 2010 19:24:37 +0000

Anyone out there know of how to get in touch with a person at Virgin Mobile with any decision making capabilities ?

during my many minutes and several phone calls to VM.

One fellow explained that IF I had purchased a pair of shoes that had been reduced I could not get any credit, he was using Walmart as his example.
I guess that’s when I decided to try the email route and the results where just as bad,

3 days ago I sent…
The message submitted by the user is:

the answer I received *3* days ago was;

“Thanks for sending us an email. We received your message dated 06/05/2010 10:26 PM .

Our team is looking at your email right now, and we’ll be sending you a response within the next *24* hours. Please do not reply to this email since this is an auto-forward email.

In the event you need to contact us regarding your original message, please refer to the Incident # 100605-013544 . This will help us locate and review your correspondence with us.

Thanks once again for writing. We’ll be in touch very *soon*.

Virgin Mobile USA Customer Support.”

WHAT’S A FELLOW TO DO,. looks like I’ve only got a few weeks left to get this done
PS I’ve been with SPRINT since mid 90′s and it was a hair puller with them during the start up days but not any more so there is hope.

By: Michelle

Michelle — Tue, 23 Mar 2010 06:40:57 +0000

I have had my pjone the ARC Red as above for over 1 year now and I have been trying to find a car charger for it??? any ideas? VM doesnot carry them and anything else seems to haveusb plug in and not pin like the charger for home I already have that came with it. I beleive this model is CDM8074VM however I can’t find anywhere that you can buy a car charger for this model with the pin hole in phone and not usb port type? Any one have any where?

By: dylan

dylan — Mon, 15 Mar 2010 16:11:00 +0000

if ya have problems try removing the battery while phone is on and hold power on for 15 secs

By: Carlea

Carlea — Mon, 17 Aug 2009 07:07:45 +0000

i got this phone when it first came out last summer. & i loved it! i never had the problems mike & lilith talked about. the only problem i had with it was hitting the talk button when texting instead of the number one because the keys are so close.

By: freewareguy

freewareguy — Fri, 14 Aug 2009 21:41:44 +0000

As I was looking for a metropcs alternative, I found Virgin Mobile ‘texter’s delight’ plan most excellent. Needless to say, I got me a UtStarcom ARC and did a little review of it here: http://www.freewareguy.com/2009/08/metropcs-alternative/

By: anonymous

anonymous — Wed, 01 Jul 2009 20:49:28 +0000

The extra port at the bottom of the phone is just another charging port. This phone cannot connect in any way to a computer.

By: Oona

Oona — Mon, 25 May 2009 21:32:12 +0000

I’m thinking about buying this phone from the virgin mobile website, I came here to see if it’s really worth my money. My question is when I looked on it’s features on the website, it didn’t say anything about a ‘full color display’ like some of the others. I just want to make sure it’s not in b&w.

By: Amy E

Amy E — Wed, 25 Feb 2009 04:17:31 +0000

I’m pretty sure that extra port is to download pics into a computer – a USB port.

By: Tia

Tia — Tue, 03 Feb 2009 19:21:02 +0000

Mike- did you try turning off the phone and removing the battery. The same thing happened to my other phone and I took the battery out and put it back in and its all better.
And my question is what is the extra port on the bottom of the Arc next to the charger port? Anyone know?