Last year, all four of the main carriers promised the FCC that they would voluntarily change their unlocking policies to become more user friendly. The FCC outlined six guidelines that all carriers were supposed to follow including:
- Implement prepaid unlocking policies
- Implement postpaid unlocking policies
- Offer unlocked devices to active, overseas service members
- Post clear and concise unlocking policies
- Respond to unlock requests within 2 business days
- Notify customers when phones are eligible to be unlocked
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