hitched on with Verizon. Except the agreement wasn’t of a true MVNO nature. Instead, Qwest would become a Verizon reseller. What this meant, in essence, was that Qwest customers wouldn’t be Qwest customers for much longer. The company is now starting to port interested subscribers to Verizon accounts. Yes, they’ll waive the early termination fee — how very generous of them. If you don’t want to switch, though, you’re stuck with Qwest until your contract is up, or they cease operations. That can’t feel good for current subscribers. They’re without a place to turn. Qwest is a lame duck carrier. Imagine how you’d feel if you had to call customer service. If you’re not switching, what incentive do they have to help you? Of course, I know that this doesn’t necessarily mean that you’ll be stuck without a flotation device. But I do wonder if Qwest will continue to serve customers well. If you’re a Qwest subscriber, you can check out their FAQ to see what this means for you. ]]>
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