I missed it! Apparently Verizon Wireless wants to make a splash with its prepaid service, at least in New York City. So on June 10, yesterday, when I roamed around the city all morning, they were offering 99 cent cab rides. True, there were only 40 cabs in the select fleet, but they were running to and from major destinations, but I just so happen to be walking up Fifth Avenue. You know, with the emblematic Apple Store. Anyway, I missed out, but it was still a quality promotion to bring awareness to Verizon’s 99 cent daily access charge. However, there will be another promotion later this month.

Posted in Verizon Wireless on June 11th, 2009
3 Comments

Did you know that prepaid subscribers accounted for 80 percent of the adds in the U.S. wireless industry? It sounds like a lot, but when you look back on the earnings reports it makes sense. With Boost Mobile, MetroPCS, and Cricket wireless all turning in stellar quarters, with T-Mobile continually adding more prepaid subscribers than postpaid, and with Sprint continuing their subscriber hemorrhage, it starts to make sense. This has caused an industry-wide focus on prepaid. Well, except for Verizon. Their CFO, John Killian, spoke about the company’s postpaid strategy and why they won’t be expanding their prepaid offer. It’s quite funny, actually.

Posted in Verizon Wireless on May 20th, 2009
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It’s been 15 months since we saw Verizon eliminate their Easy pay plans in favor of tiered pay-as-you-go service, all with daily access fees. We’ve since seen them offer an unlimited messaging bundle, but other than that things haven’t changed much. They ran a pre-holiday press blitz in which they fooled many sites into thinking they had released new prepaid plans, but really were just pimping their old ones. Starting today, they really will get new prepaid plans. Much has stayed the same, but as always, the story is with what has changed.

Posted in Verizon Wireless on February 11th, 2009
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We’ve known about it since the transaction in June, but today marks the closing of the Verizon Alltel merger. We know of a number of maneuvers Verizon had to make to get the deal done, including a number of divestitures in areas where Alltel and Verizon overlapped. It also included some asset swaps in areas where Verizon and Alltel were the primary services. So yes, as of today Verizon Wireless is the largest wireless carrier in America with 78 million subscribers. Our question: what does this mean for prepaid?

Posted in Verizon Wireless on January 9th, 2009
2 Comments

Why are so many blogs writing that Verizon has rolled out new prepaid offers? I know they issued a press release last week — I even wrote about it. However, that doesn’t mean that there are any new plans. Nothing has changed at Verizon. They’re merely trying to get people talking about their prepaid service — which apparently is working.

Posted in Verizon Wireless on December 23rd, 2008
1 Comment

A few weeks ago, I saw what I thought was a run of the mill Verizon commercial. You know, the ones where they show the Can You Hear Me Now guy with his massive posse. What I found strange, though, was that the commercial was specifically geared to prepaid. This I thought was strange coming from a major carrier. Then again, we saw that T-Mobile added more prepaid than postpaid customers in the third quarter. So maybe the bigger companies are taking notice.

Posted in Verizon Wireless on December 19th, 2008
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The Motorola RAZR V3m has been a mainstay of the CDMA cell industry since its inception. There was a time, not too long ago, where it seemed everyone had a RAZR. While those days are seemingly coming to an end, the RAZR is still the top-selling phone in America. Over at Verizon, they only have the RAZR left on their INpulse prepaid service. Could it be exiting even there, though?

Posted in Verizon Wireless on October 22nd, 2008
2 Comments

Verizon spent some time last week assuring us that the Alltel acquisition was still happening. This despite the economic turmoil which has affected the nation and the world. Jim Barthold of FierceWireless wonders, though, if Alltel’s debt really will play a part in the proceedings. Apparently, they use $7.7 billion this year, and it’s not the easiest time to refinance. Says Barthold:

Posted in Verizon Wireless on October 13th, 2008
4 Comments

Back in July, Verizon introduced unlimited messaging to other Verizon subscribers for their INpulse prepaid service. This cost $10 per month, and provided a number of free messages to other networks. Now we hear, via a kind poster at Howard Forum that they’re now offering an option for unlimited messaging plan to anyone in the U.S. Details after the jump.

Posted in Verizon Wireless on October 8th, 2008
25 Comments

We heard the rumor last week that Verizon would offer service without a contract starting this week. Yesterday, the news became official. While it’s no INpulse, there are a number of advantages to Verizon’s new plans. Of course, since they’re not really prepaid, there are also a number of disadvantages which might turn off a typical prepaid user.

Posted in Verizon Wireless on September 23rd, 2008
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When it comes to BlackBerry news, I often turn to Boy Genius Report for scoops. They’ve got inside sources with not only service providers, but with Research In Motion, so they always have exclusive content. Today, though, we get a little news on the prepaid end. According to their sources, Verizon will soon offer contract-free plans, much like T-Mobile FlexPay. The rumor has these plans dropping on September 21, which is this Sunday. We’ll be awaiting an announcement. For now, here are the supposed details.

Posted in Verizon Wireless on September 17th, 2008
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One of the biggest customer complaints about Verizon INpulse is the lack of text messaging bundles. Well, your complaints have been heard, and now they have been answered. Verizon has announced an unlimited messaging plan for INpulse subscribers. Well, unlimited to other Verizon subscribers. The plan will also provide 250 text, video, and picture messages to subscribers of other carriers, so you can get your fill all month long. The price: $10 per month.

Posted in Verizon Wireless on July 10th, 2008
2 Comments

The rumors started making their rounds yesterday, and this morning it was announced. Verizon Wireless has agreed to purchase Alltel for roughly $28 billion. This comes less than a year after two venture capital groups finalized their purchase of Alltel. Once this deal passes through the FCC, and likely the Department of Justice, the new company will become the No. 1 cellular carrier in the United States, with over 80 million subscribers total. AT&T, the current leader, has over 70 million customers. Of course, this has looming implications for the companies’ respective prepaid services.

Posted in Verizon Wireless on June 5th, 2008
4 Comments

When Verizon first announced their open initiative, I was a bit skeptical. It wasn’t truly open, after all, so to me, the skeptic, it seemed like a publicity ploy. But as we’ve moved along the timeline, it has seemed like a better and better idea. Verizon laid down the guidelines for its new handset developers recently, so the process should get underway shortly. The best part, though, isn’t in the handset development itself. It’s in the small business potential therein.

Posted in Verizon Wireless on March 20th, 2008
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Okay, so maybe the headline is a bit over the top. Still, Verizon is saying that the recent economic slowdown “has not affected its frontline business units.” This comes a few days after AT&T CEO Randall Stephenson said that he’s seeing some “softness” in the consumer market, which could lead to it following a similar path to the economy in general. Many investors believed that telecommunications, now an essential industry in America, would move ahead unabated by economic conditions. Verizon, though, is saying that they’ve seen “no impact on its sales to small businesses, enterprise businesses, or on total control access lines.” Verizon says these industries are “in good shape.”

Posted in Verizon Wireless on January 11th, 2008
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My first instinct was to place this at our postpaid sister site, but since I already covered a false-advertising-related issue earlier today, I figured why not talk about it here. You know those Alltel “MyCircle” commercials? The ones where the Alltel rep is a blonde playboy, and his competitors — the Big Four — are nerdy underlings. Apparently, there’s a commercial where the Verizon nerd says something about having to extend your contract when changing calling plans. As we learned earlier this year, that is no longer the case.

Posted in Alltel, Verizon Wireless on January 3rd, 2008
1 Comment

Verizon was expecting a spike in text message volume from midnight through about 4 a.m. on New Year’s eve/day. Since they had seen 284 million messages exchanged at that time last year, the projection for this year was 300 million. We haven’t seen word of whether texters did in fact send that many, but we were forwarded a radio report that claims that Verizon experienced some issues with its voice network during the first hours of the new year. We found confirmation in the Washington Post.

Posted in Verizon Wireless on January 2nd, 2008
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One thing we love about the Internet is how simple it is to go anywhere and find an answer to just about anything. However, some sites make it harder than others. Not that Verizon’s help site was poor before, but yesterday they announced that they’ve overhauled it to make it more user friendly. Specifically, it’s starting to integrate information, so that wireless help can be found from the same search as FiOS help. It makes sense, considering the multitude of telecommunications services Verizon offers.

Posted in Verizon Wireless on December 13th, 2007
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We originally heard about this story in September, but Verizon made the announcement yesterday. They have chosen Long Term Evolution (LTE) technology for their 4G network. This isn’t something to worry about immediately, but Jupiter Research estimates that 24 million people will be using that technology by 2012. Testing, though, will begin next year.

Posted in Verizon Wireless on November 30th, 2007
1 Comment

At around 7:30 this morning, we were e-mailed a press release regarding Verizon Wireless. We see these all the time. Sometimes they’re newsworthy, sometimes they’re fluff pieces. We assure you this is not fluff. Verizon has announced that “it will provide customers the option to use, on its nationwide wireless network, wireless devices, software, and applications not offered by the company.” You mean…third party apps? We’re not sure what kind of fever the execs at Verizon have come down with, but we’re willing, for the moment, to forgive them for past sins.

Posted in Verizon Wireless on November 27th, 2007
4 Comments

Well, hello there, Verizon. So you think the LG Voyager is so good that people will want to turn in their iPhones for your offering? Fat chance, but we appreciate the effort. Yes, the Voyager is a bit more versatile than the iPhone, and runs on a faster network. But we’re not quite sure there is anyone out there who wants to pay an early termination fee and eat at least some of the cost of the phone. Then again, they’re going for over retail price on eBay. Makes you wonder. (Remember, too, that this is an authorized Verizon retailer, so this shouldn’t reflect on the company, but rather the independent retailer.)

[HTLounge]

Posted in Verizon Wireless on November 26th, 2007
1 Comment

The more we read about this issue of a Verizon monopoly in Vermont, the more interested we become. Now, we’ve seen that Verizon is turning on new towers, which is good, and they are trying to divest some of their interests in the area, which is also good — in theory. From what we gather, both through news reports and Vermonter friends, it appears that Verizon isn’t exactly divesting any of its hot commodities. Instead, it’s in the process of selling their DSL service in Vermont to Fairpoint Communications. So while we like divestment in this case, it seems lopsided for them to sell off DSL, a dying technology, while they hold better Internet technology in FiOS, which, given the potential monopoly, will likely become available in Vermont within the next year or so.

Posted in Consumer Issues, Verizon Wireless on November 26th, 2007
5 Comments

As we’ve mentioned, Verizon’s purchase of Unicel isn’t going over too well up in Vermont. Senator Bernie Sanders has been the most vocal, demanding that Verizon provide coverage throughout the state if they’re allowed to be the only carrier. So, in a seeming response, Verizon has announced that they will turn on 12 new cell towers in Bennington County by the end of the year.

Posted in Verizon Wireless on November 20th, 2007
1 Comment

So we have all of our quarterly reports in, and Verizon has decided to take advantage of that with some pats on the back. For the 12th straight quarter, they’ve maintained the lowest churn rate in the industry. Their 1.3 percent rate (1.0 percent for postpaid) ranks the best among “Carrier X” (AT&T, 1.7 percent, 1.3 percent postpaid), “Carrier Y” (T-Mobile, N/A overall, 2.3 percent postpaid), and “Carrier Z” (Sprint, 2.9 percent overall, 2.0 percent postpaid). Since quarterly reports are pubic, we’re not sure why Verizon chose to make the other carriers anonymous. However, we’d like to point out an inaccuracy in the company’s reasons why it has the most loyal customers.

Posted in Verizon Wireless on November 9th, 2007
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Back in August, Verizon made a play to expand it’s network coverage by acquiring Ramcell, a regional service provider. Ramcell owns Unicel, which is Verizon’s main competitor in Vermont. The union would mean a virtual monopoly in the state, and as we found out last week, that’s probably not going to fly. So Vermont senator Bernie Sanders is on the task, speaking out against the deal as-is. He wants a few conditions met before approval, some of which could be deal breakers.

Posted in Verizon Wireless on November 6th, 2007
7 Comments

The NBA season got underway last night, starting another 82 games of excitement. While all the hoopla has been about where the Lakers will trade Kobe Bryant (aside: we betcha he stays in L.A.), Verizon is making a splash of its own. Partnering with ESPN Mobile TV and MediaFLO, the nation’s No. 2 wireless carrier will offer more than 70 games this season through its V CAST service. And yes, you’d be getting the entire game, real-time. You’ll be the envy of the train ride home; while everyone else uses their BlackBerry to answer e-mails, you’ll be watching Tracy McGrady slamming one home.

Posted in Verizon Wireless on November 1st, 2007
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If you’ve ever checked out the user comments on our Verizon Wireless review, you might have noticed a lot of griping about the 99 cents per day access fee that goes along with their INpulse pay-as-you-go plan. Well, those gripes might get a bit louder today. Verizon has introduced two more prepaid plans to better fit a larger number of subscribers, which sounds good on the surface. The catch: There are access fees for both of these new plans, and they ain’t cheap. We’re talking $1.99 and $2.99 per day. So, tell us Verizon, what are you going to give us for a minimum of $59.70 or $89.70 per month?

Posted in Prepaid Services, Verizon Wireless on November 1st, 2007
3 Comments

We heard earlier in the week about Sprint’s locked phone settlement, which we said would set a precedent if it accomplished nothing else. Well, it appears that the precedent scared Verizon into settling a similar suit. Of course, Verizon denies any wrongdoing, saying that 1) they don’t lock phones with software, and 2) the settlement doesn’t mean that the plaintiffs’ claims have any merit. Mmhmm. It’s just another example of extreme posturing in the wireless industry.

Posted in Verizon Wireless on October 31st, 2007
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So remember when we were asking whether Google’s mobile development would be a physical phone or just an operating system? New developments suggest that it is the latter. The company is reportedly in talks with Verizon to “work together on mobile-phone software and services.” If the reports are true — the information is coming from leaks, not directly from either company — it would signal no bad blood between Google and Verizon, who fundamentally oppose one another on the rules of the coming 700 MHz spectrum auction.

Posted in Google, Verizon Wireless on October 31st, 2007
1 Comment

So if Sprint Nextel is going to announce customer losses this quarter, where did they all go? To Verizon, of course! The telecommunications superpower added 1.7 million subscribers in the third quarter, roughly a half-million more than rival AT&T. That gives keeps Verizon in the lead for postpaid customers, 59.4 million to AT&T’s 52.7 million. AT&T, though, has more overall subscribers when you count those of the wholesale variety and prepaid accounts, which give AT&T the edge 65.7 million to 63.7 million.

Posted in Verizon Wireless on October 30th, 2007
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Yesterday was not a good day for the Verizon legal department. First they dropped their appeal of the open-access provision in the 700 MHz spectrum auction. Now they’ve settled a suit in New York over their deceptive offering of “unlimited internet” mobile packages. Apparently, “unlimited” really meant “a limit set by us, but not known to you.” And when people broke that threshold, their service was terminated. This is going to cost Verizon over one million dollars — a million to the customers it had wronged, and $150,000 to the State of New York.

Posted in Verizon Wireless on October 24th, 2007
4 Comments

A month ago, we railed against Verizon for their appeal of the open-access provision of the 700 MHz spectrum auction. They later filed for an expedited hearing, given our proximity to the auction date. That was shot down by the courts, though. Now Verizon is using that as their reason to drop the appeal completely. Though it might not have mattered. Legal experts imply that they would have lost the appeal anyway, since the courts don’t routinely supersede the FCC.

Posted in 700 MHz spectrum, Verizon Wireless on October 24th, 2007
2 Comments

We spend a lot of time ripping on Verizon around these parts. And why not? They’re trying to stack the chips on their side, and we’re flailing aimlessly just to get one or two of them back for the consumer. No, they’re not Big Brother or anything radical like that. They’re just exploiting regulations created before the widespread use of cell phones. We’re just trying to keep the stories balanced. And so, courtesy of Ed Foster’s Gripe Line, we bring you some Verizon billing issues. Be wary of these if you plan to sign up for Verizon’s phone/Internet/cable FiOS plan. They plan to bundle that with wireless next year, so it becomes even more of an issue.

Posted in Consumer Issues, Verizon Wireless on October 23rd, 2007
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We stumbled upon this story and couldn’t let it go to rest. It appears that Verizon actually deducts your plan minutes when it places sales calls to you. We’ll let that sink in for a minute, then repeat it. Okay. When Verizon calls you to sell you upgrades to your account, minutes are being deducted from your account. Excuse us? We know we seem appalled at many aspects of the cell industry, but come on. This is beyond absurd. We can understand being charged if you did something wrong to warrant the call, but this is a sales pitch…from the company providing your phone service!

Posted in Consumer Issues, Verizon Wireless on October 18th, 2007
1 Comment

GPS-enabled handsets have become a boon for travelers. No more will your passenger have to search an unnavigable map in order to find where you’re going — or even where you are. Services like Verizon’s VZW Navigator pick up your location and give you turn-by-turn directions to your destination. Yeah, it’ll cost you, but that’s one service we think is totally worth it. Now they’ve teamed up with AAA to provide even better GPS functions. You can easily find AAA-approved points of interest, as well as receive emergency roadside assistance.

Posted in Verizon Wireless on October 17th, 2007
2 Comments

Much hoopla has been made during the past five or so days regarding Verizon’s move to sell call data to third parties. Hey, they want to make a few bucks in advertising, and advertisers are frothing at the mouth for Verizon’s data. It will help them better target ads, which should lead to fewer dollars wasted and better conversion rates. However, this is coming at the cost of their customers’ privacies. What if we don’t want their stinkin’ advertisements?

Posted in Consumer Issues, Verizon Wireless on October 16th, 2007
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Oh, Verizon. We were once fond of you because of your superior network coverage in our area. Now, though, we’ve grown beyond sour. Whether it’s their abhorrent contract, or them challenging the open-access provision in the 700 MHz spectrum auction, they’ve been really low lately. Now we’re hearing that they plan to sell customer call data to third parties unless their customers opt out. Yeah, subscribers can avoid this practice, but we wonder how readily accessible they’re making this opt-out policy.

Posted in Consumer Issues, Verizon Wireless on October 15th, 2007
1 Comment

vs.
So it appears Google is really serious about this 700 MHz spectrum bid. Don’t get us wrong…we always thought Google was in this thing. But before, it seemed more of a position of aloofness. They talked about what they want, saying “yeah, maybe we’ll bid; it’s a possibility.” Now that Verizon has challenged the FCC rules, though, Google is a bit ticked. They’re telling it how it is: Verizon wants to squash competition and basically own the airwaves.

Posted in 700 MHz spectrum, Google, Verizon Wireless on October 5th, 2007
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We’ve stayed rather mum on Verizon’s prepaid offerings, mainly because, beyond the $1 per day access fee, they’re rather unremarkable. So rather than harping on the access fee (which sucks big time), we just kind of left their prepaid division alone and focused on their (sometimes shady) business dealings. However, news has come from marketing chief Mike Lanman that the company plans to overhaul their prepaid services over the next month, with a hope to make them available by November. Yes, Verizon is actually catering to a market that doesn’t sign their lives away. We checked ourselves for a fever just now, to make sure we weren’t hallucinating, and no, we’re fine.

Posted in Verizon Wireless on October 4th, 2007
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Hey, look! It’s an iPhone with a slightly smaller viewable screen! But it’s the LG Voyager, and it’s coming soon to Verizon. Yes, we’re now seeing the first viable “iPhone killer,” though we’ve come to despise the term over time. Anyway, it’s a touch-screen, just like the iPhone, but unlike the iPhone it has a hidden compartment. Concealed there is a full mechanical keyboard and a large, non-touch screen. A novel idea by Verizon and LG, we have to say; they basically copied the iPhone, and then fixed one of the major complaints about the Apple device. Unfortunately, there are not legions of people loyal to products released by LG, so this clearly won’t sell as well as the iPhone, at least not initially.

Posted in Verizon Wireless on October 3rd, 2007
1 Comment

So it’s come to this. Verizon corrects a horribly consumer unfriendly policy, and we’re ripping them for it. The news: Verizon will now allow you to change rate plans mid-contract without having to extend said contract. There are two sides to this. First, it’s good because Verizon is actually empowering the consumer, even if only slightly. It’s bad, though, because it took this long to get something as simple as this done. Imagine how long it’s going to be before their contracts don’t bar us from filing a class action suit.

Posted in Verizon Wireless on October 2nd, 2007
1 Comment

This whole thing is turning into a massive mess. First, Verizon challenges the FCC auction rules, basically saying that the open-access rules aren’t proven to be effective, and even unlawful. Then, reports abound that FCC Chairman Kevin Martin is working to change the open-access provision, “coincidentally” coming on the heels of a meeting with Verizon. Now Frontline, another potential auction bidder, wants Verizon and their slimy tactics barred from bidding. Why? Because Frontline alleges that Verizon has violated FCC lobbying rules.

Posted in 700 MHz spectrum, Verizon Wireless on October 1st, 2007
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We’ve long been a fan of CDMA technology. Yeah, it has its drawbacks, like phones that can’t be unlocked and things like that. But overall, we feel it provides superior quality, both in voice and data, over GSM. It appears, though, that Verizon Communications and Vodafone, joint owners of Verizon Wireless, are set to move on to the next big thing in wireless technology: Long Term Evolution (LTE). According to representatives from the companies, this will put them on the long-sought path to 4G.

Posted in Verizon Wireless on September 21st, 2007
2 Comments

“We have the better network.”
“But we have the better phone.”
If you want the gist of AT&T and Verizon’s little battle since the release of the iPhone, there you have it. The companies have continued to release information — sometimes contradictory to each other — that states their service is doing just fine, iPhone or no iPhone. It’s a silly ordeal, really, almost like a bunch of 5th graders competing over who has the better tree house (we totally had the best one when we were in 5th grade). Yesterday, Vodaphone, co-owners of the Verizon network, and AT&T released separate statements regarding the price cut of the iPhone.

Posted in AT&T, Verizon Wireless, iPhone on September 20th, 2007
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We must admit a bias: We’re huge baseball fans. Specifically, we love the New York Yankees as much as life itself (1.5 back of Boston, wooo!!!). So it brings us much pleasure to deliver the news that Verizon is introducing a cell phone recycling program that will benefit domestic violence survivors. This goes hand in hand with the Joe Torre Safe At Home Foundation, a charity the Yankees manager has run for quite a few years. Torre himself grew up in an abusive household, so it’s nice to see that he is giving back now that he has the means.

Posted in Verizon Wireless on September 20th, 2007
2 Comments

Verizon wireless will not be outdone. So what if their biggest rival has the “it” phone? Verizon will cherry pick figures and pass them off as proof that they’re better, iPhone or not. The latest in this tactic comes from the LG Chocolate’s sales numbers. Verizon claims to have sold 3.4 million of the phones over the past year, which is just shy of Apple’s goal of one million iPhones per quarter. Apple met that goal earlier this month for the third quarter of 2007.

Posted in Verizon Wireless, iPhone on September 19th, 2007
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We knew that Verizon, AT&T, et. al, wouldn’t like the 700 MHz spectrum auction rules. They badly want that piece of the pie, though, so they’re doing the American thing: filing suit. They find that the open-access provision and all the conditions thereto “exceed the commission’s authority and were unsupported by substantial evidence and otherwise contrary to law.” Yes, companies will say anything when they get desperate, and they’ll do anything to cover up their blatant play for even more power. They want your money, and they’ll stop at nothing to get it.

Posted in 700 MHz spectrum, Verizon Wireless on September 14th, 2007
6 Comments

Patents can be a great thing. They ensure that big bullies don’t shake down someone who creates something, leaving them with nothing to show for their innovation. However, patent laws in the US are absurdly outdated. The best indicator of that is that there are companies whose only reason for existence is to horde patents and sue people who use similar technology. This is how we feel towards NTP, a technology-licensing company (read: patent hoarder). They sued Research In Motion, creator of the BlackBerry, a few years ago. The case lasted four years and ended with a $612.5 million settlement. NTP is now seeking damages from AT&T, Verizon, an Sprint for their use of a supposedly patented e-mail system.

Posted in AT&T, Sprint, Verizon Wireless on September 12th, 2007
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How many of you have grandparents with cell phones? If we put up a poll, we’re more than willing to bet that most would say “no.” There are a number of reasons for this, but it seems that no company has really taken any initiative. Verizon apparently saw this inefficiency and has taken steps to correct it. The Coup is a phone recently launched by the company, and it is geared right to seniors. In addition, they have launched two new America’s Choice plans to fill the typical calling needs of a senior.

Posted in Verizon Wireless on September 4th, 2007
1 Comment

We’re surprised that it took the No. 2 wireless company this long to catch on. Finally, after AT&T and Virgin have introduced contact backup plans, Verizon has joined the party. It’s called Backup Assistant, and it works in the exact same manner as its competitors. All of your contacts, e-mails, etc. are stored on a secure website, ready to be retrieved whenever you need it. Yes, it costs $1.99 per month, just like its peers. Also like its peers, it’s definitely overpriced.

[PR Newswire]

Posted in Verizon Wireless on August 31st, 2007
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