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PTel Mobile Plan Overview

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PTel Mobile is owned by PlatinumTel Communications, LLC. This T-Mobile MVNO has been around since 2001 and their customer service is said to be some of the best. Unlike with many other companies, I have never had any sort of trouble with their customer service reps. As a bonus, getting to a representative doesn’t involve a thousand number selections or shouting ‘representative!’ into the phone for several minutes before being looped back to the beginning of the menu (or worse, sitting on hold for an hour) like with other MVNOS (I’m looking at you, Straight Talk).

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PlatinumTel launches PTel Mobile brand

It seems the folks at PlatinumTel have a new offering. Instead of placing it directly under their main brand, though, they’ve gone with a new one. PTel Mobile will offer three different plans. The first costs $40 per month and provides unlimited talk, text, and web, with the first 250MB at 3G or 4G speeds. The $50 unlimited plan ups that data allotment to 2GB. The pay-as-you-go plan offers minutes at 5 cents each and messages at 2 cents each, with data costing 10 cents per MB. As with many T-Mobile MVNOs, PTel Mobile will allow customers to bring their own devices, which should help open up the 4G part of the market. PTel Mobile currently offers a limited selection of handset on its website. You can find out more at PTel Mobile’s website.

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PlatinumTel adds two new plans

Yesterday PlatinumTel introduced two new unlimited talk and text plans, for $45 and $55 per month. The $45 plan includes 150MB of 3G data on top of the unlimited talk and text features, and the $55 plan ups that data allotment to 2GB. The only catch is that picture messages cost 5 cents each to send. The press release mentions “lower rates for PlatinumTel’s Unlimited Plans,” so presumably the original $50 unlimited plan is on its way out. It offered unlimited talk and text with just 100MB of data, so the $45 plan is better anyway. The rates aren’t quite posted yet, but you’ll be able to sign up for a new plan at PlatinumTel’s website.

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PlatinumTel releases Samsung Seek

That’s the Samsung Seek (PLS-350), the newest handset from PlatinumTel. It’s a touchscreen device with a slide-out QWERTY keyboard, a popular combination these days. It can access the web, has a memory card slot for multimedia storage, and features a 1.3 megapixel camera. It is available for $159.99.

PlatinumTel is also running a promotion which provides customers with a free Bluetooth headset if they purchase select phones online. These include the Seek, plus the LG Rumor2, Sanyo SCP-2700, Samsung M620, Sanyo Katana, LG LX150, and Sanyo Pro200. You can find this deal on PlatinumTel’s website.

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PlatinumTel expands into Southeast U.S.

PlatinumTel is on the move. They’re an MVNO operating on the Sprint network, and normally we don’t hear about expansions from virtual operators. PlatinumTel, however, has already increased coverage in some markets, notably in Florida. This week they announced another expansion, this one running just north of their previous effort. The company will now service more markets in the Southeast U.S., including Birmingham and Montgomery, Alabama, and Savannah, Georgia. The expanded effort includes 30 new retailers in the area that will sell PlatinumTel phones and plans. They also plan to expand further in the near future, hitting markets in Tuscaloosa, Alabama; Nashville, Tennessee; and Baton Rouge, Louisiana.

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PlatinumTel announces new prepaid rates

It seems like the prepaid sector is in a scramble to keep up with the competition. We’ve seen new rate schedules from a number of carriers recently, including Sprint’s Virgin Mobile and T-Mobile. This comes a few months after both Cricket and MetroPCS altered their plans. The latest comes from PlatinumTel. They’re now offering low per-minute and per-message rates that will help them compete with other MVNOs. Whether they can hang with the big players mentioned above remains to be seen.

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PlatinumTel offers free minutes through Facebook

One of the most popular prepaid services of the past few years was SugarMama from Virgin Mobile. In exchange for viewing advertisements and completing surveys, users could earn a certain number of free minutes per month. That program ended last year, though, much to the chagrin of Virgin users everywhere. That might be gone for good, but that doesn’t mean there aren’t other programs out there. PlatinumTel has recently started one, in conjunction with Embee Mobile. It integrates with Facebook, adding another level of interactivity.

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PlatinumTel expands coverage in Florida

It’s not every day that we see an MVNO announce that it has expanded its coverage. Yet that’s what we heard this week from PlatinumTel. Via Phone Scoop, we learn that the Sprint MVNO will now offer its services in Miami, Jacksonville, and Orlando, Florida. If you’re in the area you can check out our PlatinumTel review to find out more about their plans, including their $50 unlimited plan, and visit their website for purchasing information.

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PlatinumTel suing competitors over false advertising

AT&T and Verizon have faced off in recent weeks over Verizon’s current advertising campaign. They’re taking swipes at AT&T at every turn, and AT&T is alleging that the ads are misleading. They’re not the only cellular companies in a tiff. Prepaid carrier PlatinumTel is suing two competitors, U.S. Mobile and EZ Stream, alleging false advertising practices. PlatinumTel also alleges that these companies are in violation of the Illinois Consumer Fraud Act and the Illinois Uniform Deceptive Trade Practices act. Apparently, there has already been a default judgment against U.S. Mobile, and a similar motion has been filed against EZ Stream. xchange has more details.

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PlatinumTel introduces low international calling rates

Prepaid carrier PlatinumTel has announced new, lower international calling rates. The headliner: 2 cents per minute to over 200 destinations in more than 40 countries. You can check out rates to specific destinations at PlatinumTel’s website, but here’s a short list they provided in the press release: Argentina, Austria, Australia, Belgium, Brazil, China, Canada, Denmark, United Kingdom, France, Germany, Hong Kong, Ireland, Italy, Japan, Jordan, South Korea, Mexico, New Zealand, Poland, Romania, Russia Metro Moscow, Singapore, Spain, and Taiwan. Remember, the 2 cents per minute rate is in addition to normal airtime charges. Which isn’t a problem if you sign up for PlatinumTel’s unlimited plan.

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