Delay in text message delivery issue for Boost
If you read through our Boost Mobile user reviews you’ll see a number of complaints regarding delays in text messaging for their unlimited plan. This is not an isolated incident. In fact, the AP has picked up the story. There are widespread reports of the issue, with some text messages taking three or four hours to deliver. That’s not acceptable, especially for a service as hyped as Boost Unlimited. So what’s wrong with text messaging on Boost, and how is the company going to rectify the issue?
Many have speculated that the problem stems from Nextel’s iDEN network, which is geared up more for the push-to-talk walkie talkie service rather than SMS. According to the AP report, this has been an issue, though not as widespread, for Nextel customers in the past. One person not buying that is Boost spokesman John Votava:
“The popularity of Boost Mobile caught us off guard. It overwhelmed our system,” he said. The company has been working “day and night” to fix the problems, and aims to have the system “much improved” by next week, Votava said.
Hopefully we see a follow-up report this week or next to determine whether this issue has corrected itself. I’ll also be on the lookout in our user reviews to see if it persists. If the problem does in fact stem from the iDEN network, it would be hard to imagine Boost fixing the whole issue in a week. Yet they’re going to have to if they want to see the level of growth they have to this point with Boost Unlimited.
Speaking of text messages, if you want to know the origin of the 160-character limit, just read this article in the LA Times. It’s a nice look at the beginnings of one of our favorite media, which extends all the way back to 1985.
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3 or 4 hours is nothing. Sometimes my fiance’ texts my email address and it doesn’t come through until the next day!
Posted on May 5th, 2009 at 2:15 pm
I have same issue i got 20 text from 2 days ago all at one time
Posted on May 8th, 2009 at 1:09 am
i just got my boost mobile phone and i can not get text messages but i can send them and i can not get on the web
Posted on May 29th, 2009 at 10:05 pm
i just got my boost 9-08-2009 and have the messaging problem all the time
Posted on September 17th, 2009 at 2:14 pm
I’m having this problem OCT 09. Driving me crazy. Was fine the last few months. My wife and I both have Boost. I’m thinking of going with a more reliable service again, and just dealing with a contract. Ughh. What a PITA. Also effecting my emails.
Posted on October 26th, 2009 at 9:10 pm
I love the “The company has been working “day and night” to fix the problems, and aims to have the system “much improved” by next week, Votava said.” It is October 30th and I have had more problems in the last 2 weeks with this issue than ever. If that is ‘much improved’ then I would agree with Sam – it’s time to give up the fight and go back to a contract.
Posted on October 30th, 2009 at 8:37 am
Roflmao. Sprint CEO Dan Hesse HIMSELF, the boss of the boss of Boost mobile said they would have this fixed by May 2009.
http://www.fiercewireless.com/story/sprint-ceo-we-fixed-boosts-texting-problem/2009-05-04
Guess, what it is five months and another 1.6 million users leaving Sprint. LOL.
Want reliable text on Boost? Get the little known but much better Unltd by Boost cdma. Kills Boost walkie talkie.
Boost iden is such a joke.
Posted on October 31st, 2009 at 2:12 am
i just got my phone yesterday,paid for it and activated it and so disappointed ..the text messaging keep saying out of service..i cant send and receive any text messages..it sucks!
Posted on November 1st, 2009 at 7:11 am
whats boost cdma? im having probs not getting text people sent me ..they r either delayed for hrs or never get them at all!!
Posted on November 1st, 2009 at 3:45 pm
Boost cdma is also called Unltd by Boost. Almost nobody knows about it but they run on the Sprint network, not nextel like the Walkie talkie iden version does.
They only have three phones on the used market, but you can activate almost any Sprint phone on their network after you get a real boost cdma phone with some effort. They have much more reliable text/calls. I still have a hard time believing Boost walkie talkie added over 2 million new users since January. I think their service is terrible.
Posted on November 3rd, 2009 at 7:17 am
i text my girlfriend 6 times and she got text message 2 days after what kind of service is this stone age i am seriously thinking of a change
Posted on November 9th, 2009 at 9:45 am
My boost mobile sucks! i got it two months ago and all of a sudden i cannot open the sent messages! so they are building up and whenever i try it shuts off. and no i do not get all the messages its really dumb. Especiall since you have to wait 5 minutes just for it to download the message. I do not reccommend the boost mobile phones at all.
Posted on November 16th, 2009 at 8:48 pm