Boost starting to see problems with Unlimited plan
It looks like Verizon CEO Ivan Seidenberg wasn’t far off when he commented that Sprint’s iDEN network can’t handle the demand of Boost’s Unlimited plan. While the network hasn’t quite self-destructed yet, we have seen a few issues with the service over the past week. First was the text messaging delay issue. Now, via PhoneNews.com, we learn that there have been service issues in the Dallas/Forth Worth area of Texas, owing to the popularity of the plan. Boost has added four times as many subscribers than expected, and that’s wreaking havoc for everyone.
The problem, really, is that Boost Unlimited customers receive only the “lowest access priority available on the iDEN network.” The solution has been to temporarily raise the service levels of these customers to that of a normal Nextel subscriber. Boost will attempt to make improvements on the network capacity so that they can downgrade these customers back to the lowest access priority.
(Yes, that last line sounds snarky, but it’s actually true.)
Will Boost see these issues crop up elsewhere? If we’re to listen to Seidenberg, then yes, Boost could face these issues in many markets. That means they’ll have to spend money to improve networks to handle the increased capacity. One has to wonder whether Boost Unlimited will be as profitable at that point.
Loading ...
Not bad for $50 dollars and no tax BUT, if you want to avoid speaking to 14 people from ” customer service ” I suggest you pay your monthly 50 dollars 2 days before the cycle. I paid mine the day before and never had problems. I had to pay $100 dollars to get my service back. I paid on June 1st and due to verification purposes, my service was disconnected. I call next day and paid another 50 dollars to get my service back. THE FIRST 50 DOLLARS WERE NEVER PUT BACK IN MY ACCOUNT. I GAVE UP, 50 DOLLARS IS NOT WORTH THE STRESS, THE RUNAROUND AND THE TIME YOU SPEND ON HOLD ( CLOSE TO MINUTES TOTAL SPEAKING TO 14 PEOPLE ) WITH STILL NO ANSWER. BUH BYE TO MY FIRST 50 DOLLARS. ACCORDING TO THEM, THEY ARE NOT ALLOWED TO CREDIT ANY MONEY, CAN’T WAIT TILL NEXT MONTH AND SEE THEIR ANSWER. I WILL NOT GET THIS SERVICE NEXT MONTH, SAVE YOURSELF WHAT I WENT THROUGH AND DEAL WITH ANOTHER COMPANY WHO WILL NOT TAKE YOUR MONEY !
Posted on June 17th, 2009 at 3:01 pm
MAKE THAT 90 MINUTES TOTAL SPEAKING TO 14 PEOPLE…
Posted on June 17th, 2009 at 3:02 pm
The texts messages… I just feel they’re taking me back 10 years with the delay to receive them. I had to turn off my phone and turn in on to get the texts… their ” internet ” ( if we can call it like that ) is worse than having aol 3.0 with a 56k modem. NOT RECOMMENDED AT ALL !!
Posted on June 17th, 2009 at 3:06 pm
I see Boost Mobile loses 329,000 customers, count me and make that 330,000.
Posted on June 17th, 2009 at 3:07 pm
…hmmmm 329,000 +1 = 330,000? Freddy Acosta must be a former freddie mac accountant
Posted on June 20th, 2009 at 1:29 am