25 cents a minutes? Damn.

I just activate my go phone, it's pretty cool and easy to do. The only thing is the service price. It should be a little bit sheap.

I have had a go phone for about two years and although I get a little worried that the Motorola phone get too hot when talking for more than a few minites I got an 'ear bud' and that helps. The problem started a few days ago when I wanted to start up the AT&T World Connect plan for $3.99 a month to call Sweden. My best friend's mother has been diagnosed with incurable cancer and my friend had to go home to help care for her so I wanted a plan to be able to call her without having to pay a fortune. I called and was assured by the technician at customer service that the charge was .09 per minute to Sweden, that's all and I could get a plan for $49.99 that would give me 300 anytime minutes with no dollar a day fee and 500 9pm to 6am minutes and free calls to anyone on my network. Great, I thought. I called my friend after starting the service, talked for a little over an hour and thought the call would be approximately $6.94. Low and behold when the phone call ended and the price showed up on the screen it was almost $18.00!!!! I called 611 the go phone customer service line and literally, from 2pm to 6pm (I documented everything) talked to ten different people, some of whom hung up on me, talked to one supervisor for over an hour, of course being put on hold many times with her asking me the same questions over and over, like "Are you sure the number was a land line not a cell phone?" I told her when I called, My friends mother answered the phone, my friend ran upstairs to use the phone up there then her mother hung up the down stairs phone. She then asked me how I could be sure the phone was not a cell phone! I almost fell out of my chair!! I have never spoken in my life, to such idiotic, stupid, and untrained people in my life as I did that afternoon with these people! No one to this day could tell me why I was charged 23cents a minute, instead of the .09 cents as promised. True desception and hidden costs. They deceived me from the beginning. Also when they said 300 anytime minutes, I assumed they meant that if I spoke to someone for 5 minutes that I had 250 minutes left for free with the plan. No!! Everytime I hung up I was charged .27 or .18 or whatever. They were deducting from the $49.99 plan I had then would have had to pay again during the month when my money ran out! Totally a fraud. I wouldn't recommend this to any one and I have written to the FCC and Consumer's Reports and the local paper aobut this. Did they give me my money back, you can believe they did after I got through to another supervisor. I was worn out after being ont he phone for 4 hours with these stupid people. Fraud, fraud, fraud, greed, greed, greed. That's all they are about. And oh yes, once again, they are so stupid as to be rididulous.

I think at&t prepaid is a great deal for those people who do not use cell phone on a regular basis, just need to be aware of the air time expiration date, had my previous balance of $90 taken cause my airtime expired, customer service was able to assist me properly and happen to get my money back to my account

ok waiting two years to get a up grade then if you break your phone you have to pay even if you have insurance come on now i just want a new phone better then this nokia crap at&t your lucky my grandma is paying my bill or i would be with verzion gosh....

Good: 25c min, other choices.
Poor: can not view '
register profile' site before
filling in data!

AT&T is the worst wireless company around. Their service is horrible. I live in Cincinnati, Ohio and am getting a ton of dropped calls all the time, missed voice and text messages, poor voice quality where there is crackling and static in the line, choppiness in the audio quality, poor reception, and the 3G network is always going down. Avoid them! I have had so many problems. Customer service doesn't care at all-they always blame your phone for the problems. It's their crappy network that is being overloaded and they refuse to spend any money to fix it.

I thought I would finally get a cell phone but after talking with the att customer service (sales department) I was so turned off by their greedy strategies and little tricks that I am going to stick with my land line, at least for now.

I've had ATT for a little over 2 years, the service is Excellent no dropped calls, no roaming charges and I have service everywhere, Customer service is great, they solve your problems, not like Metro Pcs I think they go to work drunk, Excellent service if you get the $60 dollar unlimited text and talk as long as you keep $60.00 dollars in your account your good to go, just remember that if activate a new phone make sure before you make that first call you have picked the $60 plan or if not you will be using money from your account. I've had every cell company out there and ATT is the best.

I love my go phone! I've never been charged more than I use. I've used it for almost a year and wouldn't change a thing. I had a great phone to start with an Sony Ericsson, my sister then gave me her old LG shine and it worked perfect I just slipped in my SIM and not I have the Pantech Matrix. I love the coverage. I do agree it can be expensive but it's a lot better than being tied down to a 2 year contract that you have to pay to get out of. It's cheaper in the long run and you won't be turned over to collections if you can't afford minutes. I talked my sister into getting one when she was taken off a plan she shared with a friend and she loves it. It's easy for the both of us. I use their daily $1 access fee at 10 cents a minute and have the unlimited nights and weekends and unlimited texting. When I'm low on cash on the phone I just turn it off and don't use it. The same amount of money is on the phone when I turn it back on. I've never had a problem with the customer service either. I was getting spam texts costing 1.99 per text and called them and they stopped the texts from coming in.

I put minutes on my go phone last Friday,then all of a sudden I get no service meaning I am now getting the little phone thing on the left hand screen with a slash through it. I have coverage and forget about talking to customer support. They didn't find anything and when he went to switch me over to tech support, I got disconnected on my home phone!!!!!!

I HAVE HAD AT&T FOR ABOUT 2 YEARS NOW AND I LOVE IT.I MEAN AS FAR AS SIGNAL GOES WE CAN PUT IT THIS WAY I LIVE OUT IN THE STICKS(AS MOST WOULD SAY) AND I ALWAYS HAVE FULL BARS. WITH VERISON I HAD TO GO OUTSIDE AND HOLD MY PHONE TO THE SKY JUST TO SEND A TEXT. THATS CRAZY!!!!AND AS FAR AS AT&T`S RATES I THINK THEY ARE PRICED "RIGHT ON" I MEAN SURE EVERYONE WANTS EVERYTHING TO BE "CHEAPER" BUT LETS FACE IT PEOPLE ITS NEARLY 2010 IF WE WANT HI-TECH STUFF I GUESS WE JUST GOTTA PAY THOSE HI-TECH PRICES.....ALTHOUGH 60.00 A MONTH FOR UNLIMITED TALK AND TEXT?.... COME ON THATS A GREAT DEAL. AND I HAVE NEVER HAD AT&T CHARGE ME FOR ANYTHING THAT I DIDN`T USE. SOME PEOPLE I GUESS JUST HAVE SOME BAD LUCK. AS FAR AS CUSTOMER SERVICE..... LOVE YALL.VERY HELPFUL AN FRIENDLY PEOPLE. THANK YOU AT&T FOR BEING GOOD TO ME.

The "free roaming" with the AT&T GoPhone apparently is a fake because I believe you can NOT connect via any non-AT&T wireless network in the U.S. (Roaming in Mexico available for a price.) Does anyone have any different information for us?

Go phone doesn't work at my home, but I need cell phone service when traveling. Seems like cheap way to keep in touch with home, well on a recent 8 day trip from Texas to Wisconsin I was able to use it once after reaching my destination. AT&T let me make one call successfully, after that I got a message that my phone was good for 911 calls only. I'm really unhappy with AT&T and Go Phone. Shopping for new prepaid plan.

this sucks. i know 1$ a day it should be less yo. id rathier go to verizon and get a 400$ phone then spend one dam dollar at att

I was woundering if the unlimited texting brings unlimited picture and video messaging

A one stare rating is still to high. Just like most of you I have had my blood pressure up because of the "so called" service department. All in all if you don't have problems with the phone service you have it's not to bad. Look out once you do, you are on your own. I would not mind the cost too much if the service was good. I have spent too many hours on the phone trying to get something simple straight so I just turned all service with at&t off. Reading these reviews sorta helps me smile cause I am not the only one they make frown

i am a little confused about the att service. i just recently got a gophone account about 2 months ago. my friend also has an att go phone. she gets 3g network, but i was always got the edge net. but my phone was stolen this week, and im wondering if i could call and put my phone on hold. and if i get a new sim card, if it would be possible to keep my number, but i dont know if you can for go phones.

I am wondering: Does using the AT&T pre-paid service protect you from having huge charges placed on your phone in the event it is stolen? My concern is that they (the thieves) might have a way to authorize additional amounts of MY money added to the account my virtue of being in possession of the physical phone(?). Thanks in advance to those who reply!

As far as service I think they are awsome, as far as the representatives, most are awsome but feel like we should keep our jobs in the US not the phillipines or foreign conutries just because they will work cheaper, need to take care of our own starving people in America!!! and can understand our english

I'm on the simple .25 per minute plan. It sounds expensive. But, as a limited user, I put down $100, and it lasts me about 8 months (or $12.50 per month). My wife talks more and only gets about 6 months (or $17 per month) for her phone.

So, that's about $30 per month for our 2 phones.

For me at least, I think its a great deal. Am I wrong? I haven't looked at anything new since we left Verizon and got our Gophones in late 2007.

they suck. cus service is a joke. $1 per day plan sucks cause even if you dont use the phone to make or receive a call but someone calls you and leaves vm which i never check they charge ya that buck. prepaid coverage is not the same as their regular cell service. 10 cent a min may be the normal for the big 3 but is tooo much. after all we give them our money upfront. edge net service is so slow just to check my email cost me $1.25. i dont live out in the sticks either. not sure who is getting my biz next but with all the cash AT&T is screwing from iphone users you would think that they would invest some of it to keep the rest of us complacent.

I like at&t's coverage, I have NEVER been to a place where they have no coverage. It's Just too expensive!! I often find myself asking to use my mom's phone in order to not incur the $0.25 per minute rate. Don't get if you're on a budget. If you are, I recommend O2 wireless, they use the EXACT SAME NETWORK at gophone and they're a LOT cheaper.

I have to say this is by far the best pre-paid company/service out there.
I use to have cricket monthly 50.00 plan but their customer service is HORRIBLE and had problems trying to use my 30 minutes of roaming that came with the plan outside my calling area. With AT&T no worries about coverage as it is NO roaming and a very wide range of national coverage! I simply love the customer service when calling in about any issue big or small. They treat you very well and with much respect.
I am a 'pick your plan' service at&t subscriber and pay 69.99 monthly debited from my debitcard and get 650 monthly minutes with unlimited night and weekend minutes. A+

Here's the scam with the att phones, they set up plans where you're charged a daily access fee where your minutes are free to other att phones, but charged by the minute for anyone outside the network, so the days that you don't use your phone then you don't have to pay. Sounds great but then they arrange spammers to call you each and every day, not entirely annoying but once or twice; you pick up to see who's calling and they net more revenue. This begins the day you activate your phone and the frequency and consistency is enough to suggest att is directing the spammers

My sister received an add in her phone bill for the "no contract" go phone. She was mislead about what she was getting, and they signed her up for some kind of contract that she didn't understand.

The phone came without anything in print. Next thing - her phone bill was $300.00. She cancelled the phone. Living on a fixed income she can't afford this.

She can't reach customer service. I've seen her phone bill and it's impossible to understand the charges related to the go phone. Now they turned her over to collection, and shut off her land line.

To me this was total fraud - at&t is horrible.

I Have know had ENOUGH!! This Company is by far, the worst in the business. I ordered a different phone W/minutes to replace a lost phone. I put my # on standby till I was to get the new phone. The phone never arrived, and now after a month the minutes are gone-So is the Money from my Bank. I can't find anyone in service that can even find me in the system. Class-Action, I wonder if they can find that on the radar?

they have a $60 unlimited talk/text feature. ppl use an better phonelike buy 1 straight up n ull get full service

I love the service of AT&T I love the fact that coverage is so wide and not regional, I love the plans they have and I can choose from. go and use AT&T,
by:jemross

Apparently AT&T doesn't want to have prepaid customers anymore. They are ending their bonus program & raising prices for several of the features or plans.

Be very careful when getting an ATT GoPhone. ATT uses recycled numbers and you, from day one on, will receive countless marketing calls to your GoPhone. And of course, you pay for these calls. ATT Support is clueless and unhelpful. Stay away from this.

I have prepaid AT&T Go Phone service which I will be replacing ASAP. Took a trip to 3 New Mexico cities which AT&T says have network coverage via "partners". My phone would not work. A fellow traveler had an AT&T full pay plan and his phone worked just fine. It appears that AT&T does not pay their network coverage partners enough to provide normal service for prepaid plan phones. I strongly suggest that anyone considering a prepaid phone look elsewhere, an AT&T phone may very well not work at all when you need it the most. There is a reason AT&T and Sprint scored the lowest in cell phone service in the January 2009 issue of Consumers Reports (see page 32 of that issue).

att is 2 high priced!!!! dont get me wrong they have great service it is just CRAZY how much they charge.

@ JJL. I think the reason you and your wife haven't had any problems with AT&T is because you're already paying TOO much. You're on the 25 cents a minute plan without any fees. Since you're already OVER-PAYING to use their prepaid service, there's no reason to nickel and dime you. And since there are no fees, if AT&T were to cheat you, you would immediately realize it. Those who have had problems with AT&T are those who have chosen the Pay-By-Day plan. People who plan not to use their phones often choose this plan because they think it would save them money (since they're only charged a $1 on days you use the phone). This is a good deal for customers who don't use their phones often but, it's not a good deal for AT&T. How would AT&T make money off of ppl who aren't using their phones? They can't. So, they FIND ways to charge these ppl. Like, charging them to check their voicemail from a landline phone or whenever they send a call to vm. And since sending calls to vm or checking your vm from another phone are considered "calls," not only are they charged for the length of those calls but, they're also charged the $1 fee for that day. So, let's say I added $25 to my account on Tuesday but planned on waiting to use my phone on Saturday. If someone calls me between Tuesday and Saturday and I sent those calls to VM or if I checked my VM messages from another phone, I am CHARGED for those calls (even though I haven't used the cell phone itself). So how am I saving money? I'm not. I would be better off on the 25 cent per minute plan. The way AT&T rip their prepaid customers off is ridiculous.

Wow! You guys are tough, and perhaps a bit unlucky.

My wife and I have had GoPhones for a year. Zero problems. We have a Samsung A437 and Nokia 6085. We each have the 25c/min plan. No daily fees. Coverage: We've used it in Hawaii, NY, rural areas around the country, no problems any different then any other ATT phone or plan. Want cheap minutes? Buy refill cards on eBay. They run 10-25% off depending on vendor and auction. Buy the $100 card and you won't have to worry about expiring minutes every month or three. No problem loading the PIN online or by phone for us. If you are a heavy user, GoPhone may not be right for you. But if you are an occasional or light user, especially not every day, GoPhone is fine.

Remember to distinguish phone operation and coverage problems from ATT operation and coverage issues.

I still don't understand why the editor has given AT&T so many stars when everyone else is giving AT&T 1 star. I hate AT&T's prepaid. They charge you for everything. You are even charged when you're not using the phone.

Sucks!!! That's all I have to say.
Getting charged for voicemail, incoming sms, incoming phonecall, calling someone and reaching their voicemail.

overpriced and I would recommend everybody to pick other providers

I don't think this is any better than the rest, I have used it for years and I think it's over priced, but otherwise it's decent service.

My daughter got her go phone stolen from another classmate and I called Customer Service to get a hold put on the phone. They were helpful and I did not get run around from one representitive to another. I had to purchase another go phone and when I called them back they transferred everything to the new phone. I don't know what these bozos are talking about having a bad time with these phones. If they want better than these then they need to get into a contract which will at least last 2 years. With a very expense activiation fee. These phones are for people that don't use a cell phone that much. I've had go phone for years and have not had any issues and I've even upgraded my phones over the years. I have 3 one for me my husband (which by the way is truck driver and does'nt have trouble with coverage out west) and my daughter.

I've had AT&T prepaid for years and have never had a problem. I started out
with the basic pay-as-you-go plan, but as I used the phone more I switched to
their monthly plan, where I pay $33 a month, which gives me all the minutes I
need. What I would never do is get a plan with a daily access fee, which makes no sense to me at all. But the monthly plan is great and works perfect
for a moderate phone user like me.

Phone selection at ATT stores poor for go phone service. Usually just have 2 choices and they are always something out of date. They screw you on coverage too. Check the maps! Go Phone doesn't even cover major interstates which other providers do. Unless you go with a monthly plan don't expect great coverage unless you live east of the Mississippi river. Western part of the US has minimal coverage except in very large cities. If you live in the northern US don't expect coverage in Canada even if you only live a few miles away from the border. I've heard they now offer some sort of service in Mexico though for go phone users. Customer service is sad. Plan on spending over an hour of your time talking with more then 3 reps to get any questions answered correctly. More time and more reps for a problem. Ready to get nickled and dimed to death? Get a go phone!

I wish o stars was an option. My wife lives in Thailand. She calls me for 10 cents per min. and AT&T charges me over a 1.50 to answer. Over 3.00 to call her. They charge if no one answers.They charge to hear voice messages. They charged me 20 cents each for 14 SMS's I recieved one day that said "error 18". The reviewer must be getting some kind of kickback to give this company 4 1/2 stars.

When cell phones first came out I was traveling between 2 states. I got the go phone over 10 years ago. Because I don't spend my life on the phone, it costs me about $100 per year for short calls. I am a substitute teacher and depend on my phone for calls to come in to teach and I am very happy about the way I can use this phone. I always go to the AT&T store for refills, service and questions as I upgrade my phones.

If I could give them 0 stars I would. My phone won't receive calls so I call customer service twice - 30mins each time. Nothing happens so I'm told to go get a new phone. Mine's old anyway so I go and get a $50 phone cause they had no others in the store. Then I still can't get phone calls. I go into the SF downtown store to speak to someone and this idiot boy informs me that the only way I can get it to work is if I buy a $100 phone!!! I couldn't believe it! So I think it's time for me to go try Metro PCS and get rid of AT&T for good

I bought a iphone and bought a goPhone just for the SIM. Ive been using it every since, I bought the unlimited text and nights and weekends. Its the shit, I can text whenever and talk mobile to mobile whenever. SHit is sweet, you're never supposed to use the goPhones you buy,they will always be terrible. Buy a nice phone from ebay, then use the sim from these piece of shit phones so you can save on features. Plus I dont use EDGE, iPhone has Wi-FI. =D

0 STARS. The go phone is a piece of ____! you fill in the blank. At&t phones suck. They are the worst service and worst phone. My original phone I got from a family plan constantly did not work...I had to replace it twice then I had enough and the representative at the At&t store suggested I get a go phone and put my sim card in...well that plan sucked because my damn network never works so I can almost never use my phone...I live down south. I have an emergency and I can't use my phone to take care of it...I am going to take a hammer and smash my phone to pieces today...and after spit on it. If I could I would burn it. I HATE AT&T. PLEASE CHOOSE ANOTHER CARRIER.

I think vigin mobile is better cuz when i could not afford minutes they would help me and not limit me and the service is soooooo much better

Was looking at the plans they have but now that I have read all the reviews, I dont know what I am going to do. I just want a phone for when I travel, because my car might break down. Maybe I will check out the ones at the Dollar General store

Why is the editor's rating higher than the user/reviewer ratings? I switched from AT&T to T-Mobile because I got tired of being charged for calls that I did not answer. I once got a call while I was sleeping so I let it go to voicemail. I check my balance and found out that I was charged for the call I sent to voicemail. I would also be charged whenever I would check my voicemail messages from a LANDLINE phone. I was buying so many airtimes cards just to keep money on my account and I hardly ever talked on the phone. All of my money was being eaten up by calls I sent to voicemail or whenever I'd checked my messages from another phone. AT&T is a rip-off.

I spent $41 to buy a phone and a $25 phone card. When I turned on the phone, it said I wasn't connected and when I went to the website it said my phone number was not in the system. I called AT&T and spent two hours on the phone with customer "dis"service. Needless to say, I got the runaround, no answers and no service. I'm thinking about filing theft charges.