Well first of all let me start by saying I wish they had something less then a 1 star rating because At&t don't even deserve that!!! I purchased this phone last night 12/11/07, when I got home and activated it I chose to go with the pick your plan deal instead of the pay as you go plan for a few reasons. I chose the $49.99 plan that offered 400 anytime mins. 3000 night and weekend mins. and UNLIMITED mobile to mobile (another at&t phone) seemed perfect since my husband has an At&t phone, I chose this phone because he has had this service for 2 years and never a bit of trouble, but this is when it was with cingular, NOT At&t.... Anyway came home got the phone setup, picked my plan and started calling my husbands At&t phone to make sure everything was working correctly, why not, hes At&t it will be free no mins lost because I have UNLIMITED mobile to mobile....... After I called his phone and found out mine was working i went and dialed *777# to check my mins and to my shock it was taking away from my night and weekend mins everytime I called his phone!! After trying to fiqure this out on my own, I called the At&t customer care, I asked the lady why am I losing mins for a mobile to mobile call.. Her response "Mam, you should'nt be losing mins for these calls, let me check" she comes back on the phone and tells me that I am not being charged, "yes, mam I am it is taking mins off of my phone!!" after 10 mins with this woman and her getting RUDE, I said a few choice words and hung up! After that I was still not happy and kept calling trying to fiqure out what was going on, AFTER talking to SEVEN At&t c.care employees and EVERY single one of them telling me "No mam you should not be getting charged for these, thats why it is unlimited mobile to mobile!" I was MAD!! I called again on 12/12/07 and again same answer, I asked to speak with a manager and this is what he said " mam after 9pm your unlimited is not unlimted" WHAT???? How do you advertise unlimited mobile to mobile? IT's NOT!!! Acted like it was my fault I didnt know this and I can tell you know, I read every book every pamplet and there terms and conditions on there website and NO WHERE does it say after 9 pm at night you are no longer unlimted ( unless you want to jump up to the $70 plan so u can have unlimted night and weekends, thats the only plan that really offers unlimted )
"How can this be my fault sir, when EVERY At&t employee I talked do, (The ones that are there to help when you have trouble) don't even know this!!!!"
Sorry mam is there anything else!!! Thats it!!!
C.Care sucks, very rude, they have know idea what is going! I guarantee you that if you would ask four different at&t c.care reps the same question you would get 4 different answers Not even closey related to each other! And they rate these people now the No. 1 wireless service provider in the USA. I BEG TO DIFFER!! save you money and your time wasted on the phone and go somewhere else!

Amy -
It is pretty crappy that they don't give you unlimited mobile-mobile at night or weekends. But it does say so in the Terms & Conditions, you just have to read carefully. In the section called "Charges" it says "Minutes will be depleted according to usage in the following order: Night and Weekend Minutes, Mobile to Mobile Minutes and Anytime Minutes."
I came here to find out if I should buy a Go Phone. Thanks to everyones comments I now know not to even think about it.

Greg..
Yes please dont waste your time with a go phone, and I did read that in the terms and conditions but when I asked them about that they said thats how your mins will come off depending on when you call (n&w would come off n&w min.and so on) Depending on which plan you buy will determine ur unlimited mobile to mobile so I chose the plan the offered the unlimited and Im not getting it.....I actually have the At&t rep involved from the store I bought it from and he said the same thing, that I should not be losing my mins for an at&t call, he said he has worked for this company for 8 years and has never heard off that!! So hopefully something will get worked out....

I hate gophone. It has got to be the worst thing on planet earth to even consider.

I'd rather not have a cell phone than pay this crap any longer.

i like the phone that i got the pantech c120 but the rates are awful. 25 cents a min. plus a $1 access fee uf you use the 10 cents min. they are a rip off i went to net10 and got a phone for 10 cents a min which is not ripping me off i wouldnt reccommend it

I LIKE ATT. I HAVE A GO PHONE AND WORKS FLAWLESS. C/S IS SOMETHING TO BE ADMIRED BUT WITH ALL THE OUTSOURCING OH WELL. HAD A VERIZON PLAN MAN DO THEY STICK IT TO YOU. NO WAY WILL I EVER GO BACK TO THEM I GIVE ATT THUMBS UP

As a Employee of a AT&T customer service I find it disturbing reading these posts. I know myself from past experiances MOST the Customer service reps are well trained as well very kind and helpfull. However when we have to deal with people daily who just wish to scam the system, dont know how to use there phones and just generaly silly things (like subscribing to things liek joke a day and then complaining you get the texts).. as a customer rep these things tend to make it harder to deal with the real issues. It is hard to filter out the scammers from the legit complaints. as for the plans GO phone DO offer several plans.. from Pay as you go to a pick your plan. both have great advantages of NO CONTRACTS.. NO CREDIT CHECKS and most times phones are basicaly free or dirt cheap. I dont know why people would start complaining AFTER they buy the product. If people actually took the time to educate themself on things they buy and wish to use perhaps then the world will be a nicer place....

I have the $69.99 plan, and was being deducted from my credit card, and I changed my credit card info, but I still had $75 worth of time on my phone and they disconnected my phone, because they could charge my cc again. I think thats a rip off and lost my $75 worth of time that I had left. That really sucks for them to take or rip you off for your money just like that, because they couldnt charge my cc again. And this is without a contract!!!!!!!!!!!

I have had AT&T/Cingular Pay As You Go for about 2 years now, the .10/min $1.00/day plan. Majority of the time things work well with the service. But ever once in a while when I call into my Voicemail from a LAN Line money comes off my phone like I was on an active call, sometimes when someone else calls and I don't pick up and it goes to voicemail or if I hit ignore and send it to voicemail- I get charged as if I answered the phone and had a conversation. Usually when I call in to let them know what's going on, I get refunded back my money, and Im always told they would open up a ticket and someone from the Tech Dept would get back to me in a couple of days. Well no one has ever gotten back to me and I'm used to their lack of follow up. Within the last 2 days, this problem started happening again, where I'm being charged for calls going to voicemail. Only this time when I called in, they're telling me they are justified in charging me airtime because when I hit ignore I acknowledged I have a call, so where's the airtime usage there I asked? And what about when I don't hit ignore and the call goes to voicemail by itslef, why am I still being charged then? Well they answered that by telling me they could charge for the phone ringing more than 30 seconds. I know for a fact I had my phone set up to go to voicemail after 20 seconds. When I told the person that, their response was, well I don't have that information in front of me. Is anyone else having this problem? It seems they are charging people just for hitting ignore on their cell phones and think they are justified in doing so, but where's the airtime usage? I was on the phone with them for about an hour, spoke to three different people, two of them being supervisors, and all of them telling me the same BS story. In the end I did get my money credited back, but a took a lot of arguing and this is a problem that happens every now and then. So I'm sure I'll be on the phone with them about this in the future. Are there any lawyers out there that can give their opinion in terms of some sort of class action lawsuit? Users out there, are you experienceing the similar problems with AT&T/Cingular?

I've had there contract phones and you get more minutes for less money but.If your like me and barely use your phone it's only for emergency's or if someone else needs to use a phone for a second.What sense does it make to put yourself in a contract.

Just got the phone. Switched from US Cellular because of coverage reasons. ATT was the only one that works EVERYWHERE. But was on phone with customer service for ever. ATT home service SUCKS to.AS well as their Internet. No other choice so Ill just pay out the arse for the . UGG and I got a crappy phone when I WAS using a Motorola RAZR. Why pay &170 bucks for a phone I already have .I just wont work on ATT. UGGGG

Well, thank you all for your comments here. I had been looking at AT&T but getting very wary because of this odd $1/day fee. On my current account with T-mobil I get telemarketers and scammers calling at least once per day so if I port my number I am sure I'd continue to have the same problems, and have to pay $1/day. It seems like all of these cell phone companies are thieves, it's just a question of which ones are worst. We need to form a consumers organization which will sue these bastards until they start treating us well. I'd rather pay more money per minute than having all sorts of lies told to me, billing "mistakes" and complicated rules that are very hard to understand, and sometimes they change them at will and you won't even know.

What's funny is people depend on cellular service to save their life if they're lost or stranded..what a bad idea. With screwed up service and spotty coverage, you could die trying to get help because of some incompetence at the cell phone company. Don't depend on your cell phone, if backpacking, sailing, etc. make sure you have a reliable radio like GMRS or even HAM.

The go phone works perfect for what I need and I am not tied to it by contract, thats probably the best thing about it. That and the sevice area is great!

Go phone sucks really bad I get dropped calls all the time...ever since AT&T took over its been nothing but BAD service. I plan to switch to another service carrier!

just got my phone in the mail. very cheap from website, excellent phone... pay as you go is okay, except it automatically costs 25 cents every time you dial even if its 1 second... but i dont use my phone hardly at all so it's great since i dont have a contract.

I really like being with at&t and like having the free night and weekend mins.

Well this thing is allright but umm, it just explains the big question i have 1/2 way. it says "blahblah 1.00 a day when using digital voice service, does it charge 1.00 that day if you just text msg or web browse? btw if you live in the sticks like me service is horrible =/

I cannot believe the BBB has not informed about AT&T. I purchased a GoPhone as a Xmas present on Dec. 14th. The phone was damaged and was returned on Dec. 26th. It is now Jan 17th a nd not only do I not have a replacement phone, i have not been credited back the money for the phone. It took the phone 12 days to go from Dallas to Ft. Worth. I could have driven there in 20 minutes. The damaged phone was received in the warehouse and was still active and waiting to process a payment on the 18th of Jan. Are you kidding me? At what point do these divisions sync up and realize that something is wrong somewhere? I will never use AT&T wireless ever again. Whether it is prepaid or plan. DON'T DO IT!Save yourself the heartache and get a Metro!

Avoid at all costs. If one purchases a 365 day renewal, the 365 days begin from your date of purchase, not from your previous expiration date. I just lost 3 weeks of activation due to this abhorant practice. Even TracFone did this correctly.

When I tried to email AT&T about it, I wasn't allowed to, since I'm a GoPhone customer.

I purchased the go phone plan and found it very expensive as everything seems to be extra. I called to cancel the plan and was told without my secret number I couldn't .... I asked how to get it and she told me I had to go through the website. I cannot sign into the website with the secret number (pin) and customer service email will not take go phone correspondence. What the heck! Horrible customer service and terrible reception ... avoid at all cost.

GO PHONE is terrible in voice quality and dropped calls.
It does not have the same geographic coverage as the regular voice plans. I was stuck this weekend in OR where AT&T GO PHONE does NOT work but the regular AT&T voice plans work. When I bought AT&T GO PHONE I was not aware of this significant difference.

I got my phone the other day and luv it so far, havent had any problems w/ it. the only bad thing about it is that the minutes go 2 fast.

Hi All ~ Just want to clear something up that I have seen mentioned over and over on this page. At&t and Cingular DO NOT EXIST !! These are just names that are used because the were or are in the publics vocabulary. SBC gobbled Cingular and then........gobbled At&t!! The reason they use the AT&T name is becuase of recognition........not because they are AT&T. The good ole boys running the show are here in San Antonio TEXAS in a bulding with SBC on it. So if you loved the company when it was Cingular and hate it now that it is AT&T and want to blame the latter, no no! Now that they have such a huge chunk of the market there is no reason to have a great product nor service, THEY WILL MAKE THE MONEY ANYWAYS!! Just want your furstration and anger to be directed in the right direction....LOL. It's all about the benjamins baby, and they could give a flip about customer satisfaction!!

This "Web Page Provider Information" needs to be updated: The following is WRONG:
"Earliest Minute Expiration: ..but those minutes expire after being unused for one year." That's Not true.
I've had a pre-paid Cingular/At&T for 16 years, and just switched to GoPhone. My old plan was a variable rate (but text was free); as GoPhone gives the option for a .10 cent or .25 cent plan. If you renew before expiration the "Unused Portion" is rolled over, regardless of which plan or the amount you recharged. BUT the max. limit you can carry in your account is $500.00 (anything over $500 you will loose !!!!!)
If you use your phone a lot, make more than 1 call a Day, the .10 cent option is best. If you don't use your phone a lot and don't talk long then the .25 option will save you a bundle.
(remember the .10 plan will cost right of the bat $1.10 while the .25 plan you start at .25 cents

I've lost almost 400 dollars not renewing on time, so now I renew the day before just to be safe.
And when you renew be sure you renew with GoPhone or MUST be AT&T "owned store" if a non-store screws up. You loose.

Another clue: - add 3 seconds that it takes for the switching unit to know that you've hung-up. So if you talked 60 seconds exactly (counting the rings before answer) you will be charged .20 or .50 cents depending on which plan. [Not .10 or .25 respectively]

For an 800, 888,877,866, & (855?) use a pay phone or use a landline. Your nuts throwing your money away using your cell when it could have been Free.

911 Emergency & 611 and *777# are Free, contrary to some posts here.

In final all Cell Phone carriers charge way too much. Highway robbery. And therefore it's only you that can control how much you like to talk. Some people I know spent $100 a month have nothing to show for it as they get older. Yuk.

If you've been with Cingular/AT&T as long as I have you will learn that even its Customer Service reps gives out wrong answers. So call back later and talk to another, and another rep if you have to and get a written manual to read the details.

Try out other services in your area until your happy. Complaining won't help a bit, but loosing customers will certainly hit their bottom line.
Good Luck.

Immediate Scam. Although they advertise .25/minute rates, the truth is they will arbitrarily set the length of the call based on "disconnecting from the tower". So it is almost impossible to make a call less than one minute! SKIP THIS SERVICE!

After 3 months of pre paid service, the new phone I bought (at&t product CG180) did not work. It was under warranty, so a replacement phone was sent to me (note: a re-furbished one , not a new one). BUT, I am out about one week of use waiting for the replacement to arrive. AT&T refused to adjust or credit or extend to accomodate. I am paying in advance for one month of service and because of thsir defective product I am only getting 3 weeks of service. I think that is wrong. There are plaety of choices for pre-paid, maybe it is better to go with a company that specializes in pre-paid, and not a biggie like at&t.

I happen to have a go phone for a little over a month now and only had problems the first two days.Which was because there policy was new to me and I did not undestand. Ever since then,I have had no problems. The dollar a day works for me because it is way cheaper than what i was paying for monthly. I have unlimited incoming and i DO NOT call out. I put $4.99 amonth for text and that rounds me up to $34.99 a month. When with a contract I was paying almost twice a month. The key is to let it work for you by first deciding what you need. Then check out what the companies have to offer.

I gave AT&T the lowest rating not because the coverage was terrible, which is was, but I gave it that rating because after having the phone 5 days and seeing such poor coverage in the city I found out that they charge a $25 fee for returning the $29 phone during the 30 day 'free' trial period, all because I scratched off the secret number needed to activate the phone... How can you try a phone without activating it? Wish I could have chosen 0 stars.

Well I've now got a Go Phone, and I can't find any information on how to activate it. It's a used phone, but i still can't activate it even using the old number. Any advice since the people at Radio Shack know diddly-squat about it?

I bought a cingular go-phone 1 & 1yr. ago. It was the best option for me at the time. I paid a dollar a day when I used the phone, the text messages were 10 cents apiece and calls were 10 cents per minute with free cingular mobile to mobile. When AT&T bought them out text messages went up to 15 cents apiece and it is now 20 cents per minute not 10. I went to my local store and was told I would have to upgrade to a pick your plan phone to not get charged like that anymore. It was just another way to get you to spend more money either on the plan or on a new phone. So I am done and am looking for something else.

I saw ATT GoPhone had a special on their website for a Nokia 2610 for $9.99.

I went ahead and ordered two phones, one for me and one for my wife. I got an order confirmation which said I would be getting my phones in 3 to 5 days. So far so good.

A week later, I had received nothing and the "check order status" page was displaying an error. So I called the phone on the page to get the status of my order. After 10 mins on hold and after talking to one agent I was put on hold again and transferred to the "web orders" representative. The web orders lady was completely clueless and was having some trouble giving me the status of my order. After checking various things and placing me on brief hold she came back and told me that my order had been canceled because they couldn't get my credit history.

I said, WTF!, I am purchasing a $9.99 PREPAID phone. Why the heck do they need to check my credit history. She was unable to give me a satisfactory answer and suggested I visit an ATT retail outlet.

This is the worst customer service I have ever experienced. Why didn't I get an email stating that my order had been canceled, and why is a credit check required when purchasing a stupid prepaid phone. Isn't that the point of buying prepaid? To avoid credit checks? Unbelievable.

AT&T phone service is one of the worst service in industry. They don't help customers and they just cover their ass. They paid telemarkerters to call you every days, trick you into their serive. you paid huge expense a lousy phone service.

I'd give it 0 stars if it was an option. I purchased a GoPhone after Christmas for $6 at Best Buy. Intent is to use it when traveling and leave my pricey SmartPhone home. I went to activate it today, spent about 20 minutes going through their routine, couldn't get it to work. Got ahold of a live person and they said my SIM card was already used and cancelled. I told them I just took it out of packaging- how could it be used. The guy said "Well I've put it in twice and it's no good". I asked what I was supposed to do with this. All he could say was that my card was no good. I asked him if someone could have fraudulently used these # to make more cards- no answer. It was obvious to me that he didn't believe me. I asked to talk to a higher authority and he offered his supervisor, and said "they'll tell you the same thing that I just did". I asked if anyone else with some authority, and he said he could transfer me but I would have to wait approx 20 minutes. I hung up. GREAT! I have a phone w/a bad SIM card, lost 40 minutes of my time, and still have a brand new non-functioning phone. I am tempted to toss it.

Total piece of JUNK. I lost minutes just carrying it, I think it accidentally turns on. I made 2 phone calls & it quit. I had just forked out another $25. for future calls. Customer service says, TOUGH LUCK. I think AT&T has a business selling the phones, & a 2nd business selling minutes that never get used because the junky phone quits. I DO NOT RECOMMEND this phone.

i bought my phone just a week a go and i didn't know how the go phone plan works, but now that i have read all of these comments i could finally tell how it works. so far it is a bad plan.i love my phone but bad service i,m disappointed.
now that i got the phone and the service,
i went to "shop for music" and they charged me $1.50 and i didn't even buy anything.

the worst customer service ever. their bill payment online service is down most of the time and don't even own up to and shut your phone off anyway. i spend half my time trying to pay the bill. when i do get someone on the phone they insist that it is my bank. i even went and got a gift card and they still insisted it was my bank. one rep admitted it was them because she had gotten more than one call stating they were having problem. i have a friend whose husband works there and he says they go down all the time and they don't even have at&t.

I order the 25-cent plan yesterday. Four representatives said the plan used AT&T total coverage including parter areas, not true. You can only use the AT&T system with AT&T's prepaid plans. All representatives misrepresented the service.

I love it, I love the in calling. It is even free to some other company cells (net 10 and tracfone) when they are using the att network!

this phone sucks. i rather have alltel. for a $1 a day i can have unlimted calls/text/night and weekends! this isnt even worth 1 star

AT&T SUCKS.....so does their NEW Customer SERVICE...ha! On Feb 23 I purchased a go phone with monthly access plan of $49.99. It took 7 days to receive the phone..they put insufficeint address on the box. Received the phone finally on the 29th. (No instructions or directions included in case the phone didnt work or I wanted to cancel my service.) plugged in charged and called on the 1st to activate. Phone stopped charging after first day. Called customer NON service and was switched around to 3 different offices finally got a rep who told me I would have to buy a new phone and then send back the one that didnt work. Maybe they would refund my money. Spoke with his supervisor who told me he was not going to argue with me. He would be crazy to send me a $189 dollar phone without charging me. Needless to say I ordered the phone so that I could use the minutes I have paid for. I reminded the supervisor to put my complete address on the invoice etc...Well guess what DHL called me yesterday because there was insufficient address on the box AGAIN!!! Here it is March 7 and I have been unable to access my prepaid minutes. In total I have spent 3 hours and 19 minutes on the phone mostly on hold and being transferred from one incompetent rep to another. I can't seem to find out how to discontinue my service that is automatically deducted from my checking account, monthly. Does anyone know the answer to that? I WOULD BE INTERESTED IN SUING THEM....AT&T SUCKS DO NOT DO BUSINESS HERE

I'm seeing a lot of whining complaints and a few over the top kudos, but I don't really see a lot of level headed reviews of this service. For me, I add $25 every 3 months and rarely need to refill sooner. If you don't use the phone that often, the $.25 per minute flat rate is very reasonable. There is a monthly 911 fee, but those are the breaks. The reception is usually pretty good in the city and along highways, but frequently there's that annoying fraction of a second delay that makes for uncomfortable silences and awkward conversations. AT&T does polute your phone book with useless spam numbers that you cannot delete. Best deal: $25 good for 90 days at a time. I'd like to find a different phone that has better features and a higher quality of reception than the Pantech C-120 I'm currently using, but the empty "I LOVE THIS PHONE" and "AT&T IS THE EVIL" replies aren't really giving me much help. AT&T is what it is. Go phone is a no contract service, so if you don't like their service, stop using it, throw the phone away, and move on. Oh, and what kind of idiot pays $100 (the max) up front without testing to see if the service is right for them in the first place?!

AT&T sucks all the way around, anyone interested in filing a class action law suit? Everyone's horror story is mine too. Let's do something to stop this. The services they provide are great, but customer service is horrible. Something really needs to be done. Remember what happened to MCI?

I have been using pre-paid for almost four years now, and trust me, no other company offers better service. Believe me, I know. My daughter has a TracPhone, and the cost per minute on her phone is too high!

Bottom line, this is NOT a service for:

a) undisciplined people;

b) people who use their phone a lot;

c) I-phone users (for the sake of some contributors here, I just won't go there!)

d) Ungrateful, bratty kids who all want exactly what their "friends" have (and who also have no idea what their "friend's" parents have to sacrifice in order to provide those "cool", overpriced gadgets for their kids).

Pre-paid is designed for people who only need basic cell phone service for emergencies, and light cell phone use. With that said, it is just absurd to me that folks expect the same service from a pre-paid provider that post-paid providers offer their customers.

My interest in contract service soured when I found out, to my dismay, and after going through a rough patch, those delinquent cell phone bills wound up on my credit report! I have since paid those bills off, but with three kids, I needed a cell phone. BADLY. Thank goodness for AT & T (Cingular), and the service that they provide to their customers. I don't think that $1 a day is too much to ask when calls are only 10 cents a minute afterward. When using other plans that charge 15 to 33 cents per minute, your calls can add up pretty quickly. If you must yack all day long to your friends, purchase the night and weekend minute package. Call them after nine pm and on the weekends, just as you would if you had a contract plan! Buy a text package if you must text. Adding these features eliminates the problem of using all of your refill minutes. And at $25 a month to recharge the packages, you still come out with a better deal, rather than paying $40 to $70 for contract plans, with minutes and features you may never use. I love my pre-paid phone, and I love the service even more. I don't even have to speak to a customer service representative. The automated service takes care of everything!

I was thinking of switching to T-Mobile (the company my husband is with, and yes, he has a contract) this month because they were giving away free Samsung phones to new customers if they signed up for contracts. But after lining up their rate plans with how much I actually use my phone (which is rarely), I changed my mind. I know that I made the right choice.

Pros: Excellent coverage; high data speeds (I live in a 3G area); you can activate a SIM and use any unlocked GSM cell phone; Pick Your Plan has an unlimited data option; customer service is polite.

Cons: Expensive for voice; data usage on Pay as You Go is insanely expensive; customer service is incompetent.

AT&T has great service.I have a go phone and i use it all the time.a doller charge is not to much at all.Other companys are just to high.I love go phone.Its alot better then paying a monthly bill.AT&T is the best!!!!!!

When the service was Cingular, I paid 5 cents per text. It jumped to 15 cents per text shortly after plan changed to ATT. 411 calls are outrageously priced! - The parts of the pay-as-you-go plan that really suck!

I've had a GoPhone for over a year, and am very happy with it. For someone who
only uses a cell phone occasionally, and
for brief conversations, it's perfect. You get the convenience of having a cell
phone without the hassle of an expensive
long-term contract. And you can buy any
AT&T phone and put your SIM card in it
and use it as a prepaid.

I've had a GoPhone plan for 2 yrs now and I must say that based on my needs and the lack of an overbearing contract this was the right choice for me. AT&T offers a variety of phones that will work (any AT&T phone or unlocked GSM phone will work with their SIM cards). I've had a RAZR, a Palm Treo, and I currently use an iPhone. The data plans are an extra 20 for unlimited use and I pay 10 extra for 1000 text messages. I'm very satisfied with the coverage and they offer rollover for those like me who don't use the entire balance of minutes in a month. I could do without the annoying text messages after every call with my balance but I can live with it knowing I can cxl at any time and I don't have to pay a 200 cxl fee. It simply is what you make of it. Customer service has been very helpful the times I've had to call them for anything and the coverage area is extensive. None of the cell phone companies are perfect nor do they all work everywhere. I based my choice on the variety of phones available and since I can use any AT&T phone I want it was a no brainer... Thumbs up..

I have the go phone, and I THINK AT&T IS THE BEST..

I had a go-phone and had to keep paying to keep the service alive even though I was not using all of my purchased minutes. I neglected (forgot)to buy even more minutes to extend the service duration and they canceled my plan and kept well over $100.00 of my minute payments; that really was unfair! And, ATT actually has less bars in my region than MOST other carriers.