AT&T stay away from this company. I am in New york city...very bad connections...not nearly as good as Verizon is here...and calls drop all the time...there contracts sucks..
stay away from them, there is far better company's out there, a lot of my friends here in NY likes T-Mobile...
Otto

It's the worst service you can ever dream off. Took the $60 prepaid unlimited talk and text plan, only to find that after a week i get a message saying your balance is too low to make this call, even while calling within the United States. By all means avoid it!

I've had the AT&T GoPhone for a couple of years now and am very pleased. My neighbors with other service providers have to go outside on their porches to get a signal but I can use my phone anywhere in my house/car/stores. My family is also on the same setup and it works great for us. Yea the $1.00 a day is rough but sometimes I don't use it for 3-4 days at a time so it works out.

I have the unlimited $60 a month plan and I have been very happy with it. My mom lives in an obscure part of California where I have NEVER gotten a signal before (Sprint/Virgin)I got my At&T go phone & it works almost everywhere. I have had a few dropped calls and no service in some places while traveling, but This is the 1st phone I've had that works out here. The only other thing I don't like about the GoPhone is you cannot transfer your sim to another AT&T phone....

I don't mind att i just hate how my phone always breaks and the cheapest phone is like 30 dollars with no camera when you look at other company's and the cheapest phone is like 9 dollars,they need to put the prices down on their phones..

I hate at&t, i had the $3.00 dollar/day plan which is the best plan, but still endend up dishing out so much money. i bought an unlocked iphone on craigslist last week and switched to metro pcs unlimited plan(text,talk,data)$50/mo. and i love it. here's my advice to you guys drop at&t and get yourself a metro pcs

I'm fed up with AT&T,I have an unlocked iphone and I bought a prepaid card from them and they certainly don't allow me to use the data plan. I'll transfer to T-mobile after the package of this month is used up.

AT&T does not allow unlocked iphone users to use their data service on prepaid based plan. They try to push iphone user to use their expensive monthly plan rather than prepaid for iphone user.

Hate AT&T!!!

Does ATT charge to change your phone number? My guess would be YES, since they charge for everything eles. Can you change it yourself online?

Reception: 2 stars
Phone selection: 5 stars
Customer service: 0 stars

Total average: 3 stars

*I drive all over Southern C.A. with an AT&T
Go Phone and Sprint phone for work. Both are
made by Samsung. Sprint BLOWS away AT&T when it comes to reception, call clarity and customer service. I average 3500 minutes per month on both of these phones therefore I have truly testing both of these networks. Even my 98 year old grandmother can tell that EVERY call on the Sprint network is A LOT clearer. AT&T reception and call clarity is better then Metro PCS and Boost Mobile. Point being, Sprint is the BMW of cell phone reception and call clarity while AT&T is just a Ford.

The service is fine, if you're in its coverage area. If you travel, there are many areas (e.g, Durango, CO) that are not served, especially in the West.
Also, be aware of the fact that you must buy $100/year ($25/3 months) to roll your minutes.

I have had my go phone service for about 2 months and it's been great. I unlocked my Iphone and I am using it as a prepaid with internet as well. So far I'm comfortable with at&t

AT&T eats my $50 worth of minutes in 2009 by trashing my remaining balance at the end of the year on my go phone card. Unlike their ads on TV saying they keep my minutes. Sorry AT&T don't!

I previously had metro pcs $45 plan. After they tack on all these stupid charges it was about $60 a month that I was paying and as soon as I left coverage area, the phone was only good as a paperweight. Couldn't use any of the places that I travel to. I have encountered no problems with AT&T. Been to Cali to South Carolina and all places in between with no problems.

8474883313 is Chase Bank collections department calling from India.

I've had the LG Neon for almost 3 months now and I'm going to switch to some other carrier. Their customer service is terrible. I've had to call them 8 times in one day to try to resolve an issue that still hasn't been resolved. They charged my family long distance fees even though we live less then 5 miles away from one another and its the same area code. When and if you call their customer service for the first 5 mins you fight with their automated voice machine who thinks when you say customer service you want to make a payment. I highly recommend if you want a prepaid phone not to get att or you might get screwed over like I did.

Beware of scams (and beware of null customer service from AT&T) - I get about 10 calls per day from 8474883313. When I called them to stp harrassing me, the charge from gophone was over $3.60 (one call, less than one minute)

Except for an occasional dropped call and occasional weak reception inside certain buildings the $60 unlimited talk and text plan is the best. AT&T is definitely better than Boost and Metro PCS so is worth a few more bucks for the their unlimited plan. With any cell phone carrier you must make sure you get good reception where you use it the most. If it doesn't work good in your town or home it sucks period. AT&T's other prepaid plans are not that great. The 25 cent a minute plan is crap you can get 1000 min for $100 which is 10 cents a minute with T-mobile and they last a year. Even Net 10 has 10 cents a minute you have to put about $15 a month on it though but you won't have to lay out $100 like you will to get 10 cents a minute with T-mobile. AT&T $60 unlimited talk and text has no hidden surcharges or taxes. The only tax you pay is sales tax when you buy refill cards which is 5 to 9% depending where you live and beats the average of 18 to 22% tax you pay with some plans. So for pre-paid unlimited talk and text and good reception ay least in NYC go with the AT&T $60 unlimited talk and text plan. It's a winner!

i had metro pcs you cant even compare the two at & t is awesome and it works everywhere ivew been no dropped calls.

I have been on the go phone plan since 2003 at $100 per year on auto-refill. My rollover got to $463. Auto-refill will not work if it would put the account over $500. I lost my $463 rollover since the plan expired. Customer service resolved it by taking $25 and restoring my rollover amount.

Solution in future is to sign up for texting (which I won't use) at $10 per month and auto-refill at $25 per 90 days so that it won't go over $500. If it drops too much, I will back off texting to $5 per month.

I basically want a phone I don't have to use and will always have minutes. Go phone won't do this if your roll over gets too big. You have to play games.

at&t really doesnt make activating a phone easy and it makes me mad. its a struggle

I work at the payment center for the ATT gophone. To be honest it sucks working there.
Just because of some of the people who call in are really stupid and rude.

Don't blame us for ATT's horrible rate plans and customer care all we do is process orders and that's all we can do

I have the simple plan. Someone please explain this to me. I make a call. The phone says I talked 53 seconds, yet ATT deducts 50 cents. I talk 1 minute and 49 seconds according to the phone, ATT deducts 75 cents. Does ATT begin timing the call from the first ring or the answer?

i have the 3rd option... $3 unlimited minutes per day...$3 per day!!! plus you have to purchase text, the smallest package is 200 messages for $4.99 $3/day is cheaper than 25 cents per minute if you use it more than 15 mins per day... it is crazy expensive, custoner service is horrible AND you charged extra for everything! i have the samsung wannabe blackberry look alike and it connects to the internet randomly which also cost me money... i would not recommend going with this, it costs me AT LEAST $100 per month....OUTRAGIOUS! they did let me transfer my home phone to this prepaid phone which is the only reason i choose it, most prepaid do not have that option.

I have the $.25 per minute plan and have been apparently very lucky with my service, I have never had a dropped call, or coverage problems. I would give a better rating but I do agree with most others .25 is EXPENSIVE but luckily I dont use my phone that often. The customer service has never given me any problems, I had to call about 1 month after getting my phone because of spam texts were costing me a ton of minutes, which at .25 is a ton of money but customer service was very nice and turned my text off for me. Also I have been out in the mountains and a friend has a EXPENSIVE monthly plan with Verizon she never has service when were there but I do with no monthly plan or high dollar phone, I have the Motorola Razor phone which cost me $100.00 hers was alot more expensive!

Today I changed my plan from $3/day unlimited to the Basic Plan of 25Cents per minute. When I did that, I did not realize it would wipe out one of my feature packages. But yes, it did. The $19.99 data package that I had added only a few day ago was wiped out. Fortunuately I spoke to a very nice CSR who added that package back to my plan for free.

i think all the people that gives att 3 or less stars should go back to school cause att is one of the most reliable carriers. i have had att for several years and i have been friends with alot of the reps at att here in jefferson cit missouri i have never had a signal problem on contract or on prepaid wit them u need to check the coverage out in ur area before getting it cause there are some places that are spotty but not alot. the activation is really easy on the prepaid service it took me less than 5 minutes to activate the prepaid phones and i have activated alot of them for my friends and family members if u think this service sucks u need to be droped off of the face of the earth.

i love at&t go phone $60 unlimited talk/text plan its the best for prepaid customers who want everything unlimited without being on a 2year contract

one more thing from my last review-my existing phone number was ported within 5 minutes (I was shocked).

I just switched from a contract with Sprint to the Unlimited Service with GoPhone and couldn't be happier. Unlimited talk and text for $60 a month, no contract, clear service-it all adds up to a big plus for me after getting ripped off by Sprint with 4 different local communications taxes for 2 years.

AT&T GO Phone canceled my service with no notice; no opportunity to continue service and kept my $75.

Does the FCC permit this.

I will file a complaint with the FCC

This is the worst prepaid service I have ever had. No one told us about the $1/day phone charge-even for wrong numbers or checking your minutes. This has to be the biggest con going. Customer service is of no help-they don't even speak English. I have been with AT&T for 30 years for everything-land lines, cell phones,internet. I'm dumping them! If I could give a -5 rating, I would

Works Awesome ! The $60 a month for unlimited talk and text is a great deal for me.

Att sucks,I have a prepaid phone had it for three years and in the three years I have used only 20.00 dollars of the 400.00 that I have on this phone and the reason is because Att does not work here,what a rip off and if I don't refill the min. each year I loose the money anyway

AT&T still throws away your unused minutes! Minutes are expensive at .25 each. The coverage in Maine is sparse at best, I am considering switching to net10.

I've had a go phone for a while now much better then a tracfone, or virgin moble plus if you want to stop your service you dont get charged like you do for regular contracts. I love the unlimited text for 20$ a month(includes IM and emails)you cant beat that PLUS you can take your SIM for the gophone and put it in ANY att or unlocked phone and it works~ ive went from a samsong something(basic phone) to a sony ericsson(better) and now using a quick fire! My sister has a LG VU they worth perfectly, sevice is great(most times obviously not in dead zones) and also with the sticker atena thingy you can buy off ebay for 0.99 for 3 its well worth it~
Beats a contract any day~
Specailly when you dont have 100s of dollars for big old fancy phones PLUS contracts. I havent yet to use the talk time feature but my sis does and she likes it for the most part.
THe thing is AT&T actually told us that it cost us a dollar a day to use the phone itself but it doesnt~

I have used GoPhones in the past. Like 2 years ago. The phones weren't as nice as they are NOW. Well, since I lost my job I decided to go back to a GoPhone. I was given it for Christmas. It was the Samsung-A177. I like it so far. I bought my 9 year old the cheapest cell phone they had. The Nokia 2610...I think? She loves having a phone and NO child under 13 should have a TRICKED out phone and plan in my opinion! This is hopefully going to teach her to be resposible for her minutes....I read so many GOOD and BAD reviews about the Samsung A177...but MOSTLY the reviews were good. The set up of the go phone was just pushing some numbers into the phone for the plan and zip code you want and that was it. It's ideal for regular folk that don't have time to do 1 and 2 pages of typing on the computer to fill out forms(I have a life). Go phones are simple to set up. The plans could be a little more diverse though......they really don't take in a wide variety of circumstances and ages groups. But hopefully with the NEW year they will ADD more diverse plans and GO PHONES to their list......

I have at&t plan with 500 minutes per mo. because I only use my phone when traveling. I cannot get a signal inside my home however others with other services can get signal on their phone. I also agree with others the service from outsourceing is very bad. It is hard to understand them & yes they will disconect from you. I guess I will keep the plan for now because it only cost me $35.00 & some change per mo & the minutes accumulate up to 5000.

I have had many of phones, with and with out contracts. From motorolla,to verision,to an old prepaid net 10 phone,and none of them would work inside my house. You see, I live in KY. between to mountains down in this valley, and started to just come to the conclusion that it didn't matter what phone or carrier I had, because of were I live, I was not going to get good service! ( it wasn't just me, you can see people pulled over trying to be able to talk on there phones.)Then one day everything changed! My daughter come home with a phone she had bought from a friend at school. I was kind of upset. Thought she wasted her money on another bad phone. We went to go get her some minutes,and to my surprize, she was able to buy the minutes on her own because she didnt have to give $30.00! Well, we got it home and I told her to put it up, so she put it in her purse. It wasn't ten minutes and the phone started ringing, I answered,(to my surprise #1 the phone had signal enough to ring in her purse, then i was able to answer the phone!) and I was in the middle of my house talking on the phone!! I could not believe, after 2 and a half years I finally found my perfect phone!!! It Was AT&T! And we are able to talk to each other for free!(considering that's all we use is AT&T phones!)I am so glad my daughter brought that phone home! It has completely changed our lives!! thanks
we love your coverage, and your service! Once again THANK YOU!!!
g

5 stars for price, service, simplicity
1 star for performance (reception)

I've had GoPhone prepaid service for years (starting with a 4.5-oz. brick of a Nokia under Cingular), and I can't imagine anything simpler or cheaper for someone like me who makes a few calls a day and texts once in a blue moon. For $8.33 a month it takes care of all my needs. I refill online with a credit card, typically through a third party vendor that discounts the cards slightly and applies the money within a few hours at most. I've never had to deal with AT&T customer service except face to face in a store, which has been satisfactory. BUT...Since the iPhone came out (maybe coincidence, maybe not) service in my area has declined to the point that I can't reliably get or make calls at home or at work. So I'm shopping for a new prepaid service, and am leaning toward Verizon.

I bought a phone and bought time for the AT&T Go Phone. I asked specifically if there was any extra charge, and was told no. I paid a lot for time, so I wouldn't have to worry about constantly buying more time. Then after I bought the phone and the time, I discovered that for every day that you use the phone to make a call or if someone calls you, even wrong numbers, you are charged $1.00 per day in addition to the time for minutes talked. I find that outrageous that I have the extra charge that I was told there would not be. Also, I was encouraged to take another phone and buy more time for my husband. So, get this, if I used my phone once a day for a month the extra cost in addition to my paid for time used would be $30 just for the dollar per day charge, and for the other phone that would be $30 just for the per day charge, which would result in a $60.00 charge in addition to the charge per minute talking time. I find that disgusting, especially since I was told there was no extra charge. Net 10 does not charge for anything other than your talk time. I have lost all confidence in AT&T, and will never do business with them again. I am even thinking of changing my land phone from AT&T, after all these years of using them. When the time is gone on this phone it will be goodbye to AT&T.

I had a plan for years and changed it over to prepay two days ago. Since they I no longer have my 3G (using same phone) and my calls keep being dropped. I will look somewhere else from now on. They just want the money and don't care about the customers or their service.

The service is bad and you have different people giving you different answers to the same question. Ask for a supervisor who are knowledgable and who are better able to clarify your questions.ATT is a dissapointment for me, Cricket Wireless is honestly better in my opinion.

To the user who left a review below me you said your gonna go to virgin mobile for txt's..... (((((DON'T DO IT))) virgin mobile texting suk's it can take a day or two for the other person to recieve it i had virgin before so i know. just figure i tell ya

You know... the unlimted messaging for 20 was enough to convince me to switch, until a rep at the store told me I would have to pay another 20 if I wanted to hop on the instant messangers... =/. Meh, I think I'll just switch to virgin mobile. I think their unlimted messaging plans include IM, not just text.

The GoPhone sucks. My mom got me one and I had the 1,000 messages; she put the UNLIMITED on by usuing the internet & she said by Dec7 that my phone would have unlimited texting. It dosen't. She said she would call but she's positive that the UNLIMITED WONT BE ACTIVE BY jan 7- I think it should be put on now because she's already pai for it, and it said it would be active this month.

I just got the Go Phone this past month!...I payed 60 for the unlimited text and talk!...Ive gone through over 5000 txts and used my phone calling all and every person i know...no problems..I give it only the 4 stars because well of the coverage, it does kinda suck...but still as far as the costumer service! when ive needed help they've solved my problems...and been simply awesome....The Phone is great..and i Love how just for $60 i can talk day n night..and txt as much as i please without worrying that ill get this big ass bill! =D

At&t prepaid sucks dearly. After being on the $39.99 pick your plan since 2005. I decided to switch to the new $60.00 a month unlimited talk and text. I very rarly used this phone and had built up about $100.00 in unused balance when I was on the $39.99 pick your plan. When I switched to unlimited talk and text the rep took $60.00 out of the unused $100.00 balance. So I still had $40.00 left over. When December 1st 2009 came I started gettin a automated message when I call out saying that my airtime will soon expire. So today I pick up my phone to make a call and no service. Now granted I just purchased the unlimited talk and text on Nov 29th 2009 for $60.00. Now tonight at 6:00pm eastern time I get off the phone after 1 hr with customer service just for them to tell me that I need to take my sim card out and re-power my phone and that should fix the problem. HUH? Still no service after that...So when I call back they say I need to buy more minutes....To keep my sanity all I can do is laugh. She said I have to buy more minutes because they expired on the 5th of Dec, 2009 at 12:01am. WTF!!! Also they seized the remainder of the balance of $40.00. Needless to say I had to buy $15.00 of minutes to get my phone turned back on. I told her I was going to shop around for another carrier, and wanted to kow about requirements to use number portability. She said she dont think that prepaid participate in number portability program. She put me on hold and never came back to the phone..

The hassle with AT&T is not worth it. If you shop around you can find much better deals.

I will be spending about $20 a month at the most. I wanted to stay with ATT because I have a family plan with two iphones. They use mobile to mobile frequently. I removed my phone and went down to 700 min instead of 1400.

The worst service possible I think. Every time I called customer service I got someone that could not speak English. They seem to keep repeating the same thing over and over like they were robots. The conversations never went anywhere. Just added to my frustration.