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Prepaid Reviews
Alltel Wireless Prepaid Cellular - U Prepaid
Editor Rating
Overview
While the majority of markets have switched to Verizon, there are still a number of markets in which Alltel still operates. This includes their prepaid service.
Pros: Alltel's prepaid plans cover three different tiers to fit various types of users. Subscribers can get a number of unlimited features for 75 cents per day, and can pay a quarter to add more.
Cons: Most of the available phone options with Alltel prepaid pay as you go service are on the expensive side. In addition, the activation fee is expensive and there is a minimum initial balance required to start up service.
Detailed Provider Information
Customer Service: Customer service is available 24 hours per day, 7 days per week via a toll free number, email or by dialing a special number from your Alltel prepaid cell phone with no airtime charges. Customer service is also available at retail locations during normal business hours.
Credit Check: None
Contract: None
Payment Options: You can pay for your Alltel minutes or plan online, via phone, by purchasing a replenishment card, visiting an Alltel store or contacting an Alltel customer service agent.
Text and Picture Messaging: On plans that do not include unlimited text messaging, the cost is 10 cents per message. Picture messaging is available for 25 cents per message, though it is not available on all handsets. Text messaging packages are available for the pay per minute and pay per month plans: 5 dollars for 300 messages, or 10 dollars for 750 messages.
Data Plans: Alltel U prepaid offers use of their Axcess data service. There are three price points: $19.95 a month for the All Axcess Pass, which includes unlimited messaging and web, plus a one-time $5 credit for downloadables; $5.99 for a month of just web; and $1.49 for a day pass of web-only.
Downloadables: Alltel prepaid offers several offerings including ringtones, wallpaper, games, podcasts, email, IM, and others depending on the capabilities of your phone. Prices vary.
International Calling: International calling is available, but only to Canada, Puerto Rico and Mexico. You'll want to check with Alltel prepaid customer service prior to making calls to verify rates to the destination country you plan on calling.
Roaming Charges: Alltel does charge 59 cents per minute for calls made while roaming.
Calling Features: Alltel's U Prepaid offers voicemail, 3 way calling and caller ID with all plans.
Activation Fee: A 35 dollar activation fee is required. In addition, new users must carry a 20 dollar minimum initial balance to start service (except for the pay by month plan).
Nationwide Long Distance: Alltel wireless includes nationwide long distance in all of their calling plans. Calls made within the United States are treated as regular calls.
411 Calls: Directory assistance is available at a cost of $1.50 per call plus airtime.
Earliest Minute Expiration: Alltel's pay per minute plan has minutes that expire based on the amount you replenish. For a $20 to $44.99 refill, minutes expire in 60 days. For a $45 to $54.99 refill, minutes expire in 90 days. For a $55 to $99.99 refill, minutes expire in 180 days. For anything one hundred dollars or over, minutes are good for one year. Minutes from the pay per month plans expire at the end of the month and do not rollover.
911 Calls: Yes
Phones: Phones are available in a wide range of prices and with a wide range of features. Most modern features are available such as speakerphone, Bluetooth, camera phone and more.Some Available Cell Models:
Samsung "Smooth" (pictured)
Verizon Blitz
Average rating based on Alltel Prepaid Reviews by users:
596See the rest of the 596 Alltel Prepaid customer reviews
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that phone is a huawei so runn from it
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this phone is a joke i had myn for a month and it took a crap cant hear it internet dont work unless you have wifi save your money dont buy this terd
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Hey so i am on alltel prepaid pay per day and if i do the grandfathered switch will it still take a $1 per pay like it is now and will i still have to buy alltel prepaid cards?
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Billy-
I may have found a great alternative for us that were grandfathered in. I just convert my daughter and my Palm Treo Pros from our old grandfathered plans to PagePlus. They will port your existing number and phone over to there plans! I transfer my daughters phone to their $39.95 unlimited text/calling & since I don't use mine much I just added $10 that is good for 120 days! So far everything works awesome!
http://www.pagepluscellular.com/default.aspx
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Has anyone who has a grandfathered "choose two for 75 cents" plan tried to activate a Verizon prepaid phone to their account. My daughters Palm Treo service just went dark today as it is the 16th of January. I thought maybe I could buy one of the Verizon prepaid phones & just activate her phone number on it....anyone tried?
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DREW!!! what do we do now that verizon is not letting us use the bb anymore for us grandfathered altell pple..guess we have to go back to the old prepaid phones... :(
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hes right. maybe you should go to howard forums and read peoples reviews on how bad customer service treats people and the wrong information theyre telling everyone. I would rather listen to someone that proved to know what they were talking about and so far he knows his stuff. So if you dont like it just go somewhere else. Alltel was a good company
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thx drew. good info
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umm... I say more power to anyone that took the time out to help me. I still have one of these alltel plans and it is a good plan. We are now under the verizon name but I still have my plan. Verizon wants us to change from our plan but their prepaid plans arent worth it. Too expensive. Anyone that still holds on to this plan should keep it because it isnt available anymore.
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You want "a professional customer service" rep? Have fun on hold for hours on the phone to only never get your questions answered and misguided, wrong and fake information just to get you off the phone with nothing resolved.
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My family has been on the Alltel U PrePaid plan for a about 3/4 years now..we just bought new phones ..most of them are smartphones...we need to get them switched over but the rep on the phone said no..we already have 2 phones on the u prepaid account that are smartphones..so how do i get the delve and the htc wildfire on the accounts? Other than this problem..we havent had any other problems from the u prepaid plans..
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I currenty have a Droid 2 phone and a Droid X phone & am with Verizon.. I am wanting to switch my phones to a prepaid plan like Alltel... need info please
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Hey Drew,
My bb tour is having problems sending and receiving picture messages. Any suggestions or advice with our Alltel plans?
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Had one phone about 3-4 yrs ago love the phone itself wayyy to expensive!!I got this for my b-day had to take back and got my money baby and bought a cheaper plan!
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kendra i recall you being on this "review" one time already- in the past. you people compain about everything. dont worry about our "encredibly long conversations" and read what the owner of this site wrote about alltel. if you STILL didnt lean about the companies by what he wrote, just get yourself a jitterbug phone. no one said you learn about the company by reading our reviews. besides, just go to the alltel website and learn from there
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trying to compare providers and learned nothing from these "reviews" (incredibly long conversation). thanks for nothing.
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i have a attel blackberry curve and i was wanting to activate it threw prepaid with yall
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do you have an account online? if you do it should say what that fee was for. if its something you didnt use or was a fault on their part they should be able to credit your account that money back.
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mr. jeffro go suck a lemon. no i dont work for verizon or alltel or any wireless company for your information. if you READ my reviews instead of pre judging, youll notice that im trying to help people like YOU get the best out of your phone and plan by letting you know the ins and outs the company wont tell you. do yourself a favor and either not have phone service at all or keep your wrong judgements to yourself and let them charge you a fortune since you dont wanna be informed on good advice. pucker up
oh and if you got something against 5 stars, i sure didnt see you put 1..
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Hey Drew. I still have my alltel prepaid plan. 29.99 + favorite number. I noticed a charge recently of $4.99. Do you know what this is?
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What's up with "Drew?" He must be an employee of Alltel or Verizon. 5 Stars everytime is only a way to increase this cell phone plans' review rating. This is for review and NOT a forum. Alltel like Verizon have their "small print" and most people will get charged for additional fees even though they purchase the "unlimited plans."
Sounds like what they typically do for their normal contracted cell phone service. Over priced...with a smile. I would not have anything to do with any company associated with Verizon or Alltel. How do you think they became so big?
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dont know if anyone refills using a credit or debit card but doing so that way gives you free bonus minutes. i always do it that way and the free minutes are good. just watch out tho.. sometimes the system doesnt add the free minutes on for you. i called twice for 2 separate payments- the reps ended up giving me more free minutes than what i deserved- just because they could. something wrong with the system i guess.
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Bob, didn't have to use a sim to activate my phone.. Probly because its unlocked. It activated without a sim in it. But ya.. Don't know why you can't load opera. I have it on my phone and it works fine. Using it now to write this review. Maybe try an older version or one for a different model phone.
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hey drew i figured out how to activate the bb tour that i purchased. I just needed to insert an old sim card. However i still have a problem with downloading mini opera because my firmware is 5.0 and there isnt an opera mini download option that is compatable with it. Have any ideas? I tried downloading opera mini versions 6.5 and 4.4 but it does not work, again due to there being no option for firmware 5.0 . Thanks in advance
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JJ, it wont let you because you dont truely have a blackberry plan, nor should you have one. its only because of a loophole that were able to use them. even if you go to the blackberry website and try to create an account on there, it still wont let you. theres places in the phone that even show that we dont have true blackberry access. lol..
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Drew,
I just wanted to ask you before I tried it. Should you be able to set up an email in a blackberry device under the grandfathered alltel prepaid account? No different from any other verizon data plans?
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Bob, at&t and alltel use two different kinds of network technology. At&t uses GSM- which uses and needs sim cards to work. Alltel/verizon uses CDMA which means our phones talk to the network at the same time using different codes. So there's no way we could use eachothers phones. The phones aren't compatible on the opposite networks. NOW.. In dual mode phones, you have both network technologies combined. Like my phone, its an alltel blackberry, but it has GSM capabilities which was origionally intended for global roaming because not many countries have CDMA for us to roam on had we went there. I do have the phone "unlocked" which means I can use the GSM side of it.. All I'd have to do is put in an at&t or tmobile or any sim card and it'll work. THAT'S probably what at&t peeps are doing with OUR phones (alltel, verizon, sprint phones that are "unlocked") but WE can't use at&t or tmobile phones because they ONLY work using a sim card and don't have a CDMA side to it and we don't use sim cards. So no, we can't use at&t phones..
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hey drew..i know some alltel bb phones are being used by at&t customers. Is there any way us grandfathered alltel prepaid pple are able to still activate such alltel phones that have been used by at&t customers and activate it to verizon?
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Na, not saying it wouldnt work, just that it might NOT allow you to reactivate it after you left it.. if you get me. for example if you left the blackberry for a regular flip phone, you might not be able to reactivate the blackberry without the system saying its an advanced device and require you add on the $30 a month data fee. but thats just an assumption. maybe we still can use older blackberries. i dont know cause i havent tried left my blackberry for another phone yet. i dont think the 8530 will work. i tried the 9330 and thats what said the "advanced device" when trying to activate it. its basically whatever smartphone you have now, youre lucky to have it cause the system knows when you try to activate one thats not already on your account. kinda like because we had these phones activated for so long already now before they came up with that $30 standard data fee for anyone with a smartphone on prepaid, were safe.
i did try activating the new 9930 and same with it.. wanted me to convert and add the data fee.
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So I had my BB 8830 on my prepaid plan a while back and switch phones so you are saying I can't go back to using it again? What about a cleared esn BB 8530, could i switch to that phone?
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Hey. No luck so far on anything "new" that we can use that would bypass that $30 a month data fee and/or changing or converting our plans. I tried and tested the curve 9330 but the network sees it as an advanced device and requires the $30 data fee. Makes me think if we change out of these blackberries we have now and try to reactivate them, wed be locked out. Don't know about that cause I haven't tried.. But just a warning to anyone that already has a blackberry or smartphone to stay here you're at or risk losing the use of it. The rule of thumb should be to try new phones just incase it works then good. Leave the phone you currently have (smartphone) for some other regular phone and risk being locked out from reactivating that smartphone. The system knows..
They even stopped us from using the alltel usb modems. We USED to be able to activate those on our prepaid but not anymore..
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Sup Drew, whats the newest phone that you have tested that can be used on alltel prepaid by us grandfathered users?
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Ive had a phone I have had activated as pay per day in late september. Ive recently changed to the $45.00 a month unlimited talk, text and web. Since switching to this plan, the mobile web as well as my picture messaging doesnt work. I've contacted customer service many times about the problem. Its been ten days sice I switched and lost these features. Ive manually programed the phone via tech support with no results. Ive been through tech supports 1-3 with no outcome to the solution. I was told tonight that when the problems resolved I will be notified by phone call. For anyone signing up for this plan I would strongly discourage against it. Due to their "glitch" in this new plan I am not recieving the service that I and others that I know are paying for.
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tried activating an alltel blackberry curve 9330 with *22898 and wont work without tieing a $30 data fee onto your plan and converting it. they consider it an "advanced device". so- for anyone wondering, blackberry 9330 is a no go for us grandfathered alltel prepaid peeps.
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Sarah not sure about the alltel LG glimmer. Tho it may work because that's a phone alltel released before the merge. Even tho verizon took us over, your plan is still an alltel prepaid plan. Only way to know is to try it. I don't test the older phones anymore cause I have a general idea about them already and trying for the new.
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All of these reviews have helped me alot. But i have a question about the Altel LG Glimmer. Altel changed over to verizon in my town, so I have the verizon 75 cent a day plan. I was wondering if the altel lg glimmer could go on my 75 cent a day verizon plan. Thanks!
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sup LOS. ya im still tethering every day. using it right now to connect. its my only source of internet. i refuse to pay for any other access when this does the job for free. i have my tv connected through ethernet to my little router box that the blackberry is connected to which also puts out wifi so i can use the laptop at the same time. works fine for me and every day, all day i use it like that. reaping the benefits of my plan to the fullest. im still in the process of testing newer phones and will let everyone know what i find out that will benefit us grandfathered alltel prepaid peeps. newer phones may work but if the data isnt free like it is with the blackberry, i might not switch to it for that reason. only way id consider doing that is if its a 4G phone because LTE is 10 times faster so itd be worth paying our old rates of data as minutes- and that would mean we'd still have unlimited use during the unlimited nights and weekends. if newer released phones would work that are 3G, i wont swap to it if the data isnt unlimited because its not worth losing unlimited data just to have a newer phone at the same 3G speeds. one thing i did notice tho is that usb modems that used to work for us no longer does. i guess they caught on to that but it did work when i used to use it like that. unlimited data is more of a priority to me so if all i can flash is blackberries to have it then so be it
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DREW WHAT'S THE LATEST ON TETHERING WITH YOUR BB. I STILL HAVE ACCESS.
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if your daughter has an alltel prepaided (ha) plan that verizon took over, she can. if shes still with (the new) alltel, she cant
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My daughter has an exsiting alltel pre-paid plan and wants to change to a blackberry pre-paid. Which ones are available to use with the pre-paided plan. Someone says none will but others say no contract for the blackberry. Thanks.
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i can almost guarantee that its not gonna work then. i think its because its either somehow still tied to someones contract or that it got flashed over to like metro pcs. because its not supposed to be that difficult to activate it. *22898 shoulda did it right away even if online didnt. and i know its not verizon banning us because im still using one and i know others are still too. i think that phone is just bad. it can also mean if you dont have any service books and or host routing table entries. the phone uses those to work with the network to do certain things to make the phone even usable. you say you have signal tho. next to the signal do you see the letters in capitals or lowercase? if theyre lowercase then that means the phone cant send or recieve data, or that it isnt to its full potential. go to menu, options, advanced options and click on host routing table. is anything in there? if not, thats a problem. hit menu and then click register now. *22899 cant really help you because thats another way to activate and update your PRL. i know a few more things but i can almost garantee that phone wont activate. if you could, just return it and buy a new one. i dont know how much you bought it for but i bought mine brand new from ebay for cheap. they always have brand new ones cheap and atleast you know the phone is problem free. i think if you couldnt get it to activate just by dialing *22898- it wont work
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sad to say..same thing happen with all 3 numbers. I even tried wiping the phone and restoring it to factory condition before dialing the numbers. any other tricks?
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hmmmm... i still doubt that alltel's (the new alltel/ATN) rule to block their prepaid customers from having smartphones would have an effect on us because we been bought out and detached from them a long time ago, and im still using a smartphone (blackberry) right now, along with others. tho, in some situations, we ARE still considered as alltel, even tho verizon bought us out. kinda like were just hiding behind the verizon name, but everything about our plans, even technical stuff about our phones/plans still point to saying we are alltel and not verizon (truely/fully). but thats another story.
instead of *22898, dial *228 (and option 1 to program phone) and see what that does for you. if that phone is still tied to a contract in any way that could be a reason why too. if *228 option 1 does nothing for you, try dialing *22801 and see what that does. im still thinking up some things but let me know if this does the trick for you
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Drew: turned on the phone the today and still same results. Any other ideas?
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Hey drew, its an alltel blackberry tour and it is used but in great condtion. Bought it off ebay and pretty sure the esn is clean. However, i tried to type in the ESN online, still no luck and keeps informing me to try again later. It is recieving great signal and the data setting is on. I recently turned it off and took out the battery and after about 2 hrs started it up and dialed *22898 right away, but still no luck; same situation with the same old lady telling me to retry at a different time. Right now i just have it turned off with the battery out and waiting a day to retry again. Hopefully your advise works.
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bob: first off, is it an alltel blackberry or a verizon one? it has to be an alltel blackberry to work for you. is it brand new or used? if its used youd wanna wipe it clean back to factory settings to get rid of any settings the previous person had from their plan. try entering the ESN in from your online profile. dialing *22898 on the phone should work. is it recieving a signal? make sure its getting a signal and that the data setting is set to "on". theres a way to enter in your phone number, kinda like a forceful way, but the thing is.. if the system wont even accept the ESN to be activated through either *22898 or online activation, that wont work. i dont know why it wont activate unless they blocked us (ex alltel) from activating any smartphones also, but i kinda doubt that. maybe try it again tomorrow. also what i come to learn from activating blackberries... when you turn it on you have to activate it right away or itll have problems activating. so.. take the battery out and just leave it out for a while. when youre ready to activate, put it back in and turn on. when it recieves a signal, go ahead and dial *22898 and it should work first time around
for me, leaving a blackberry on for too long without it being activated right away made it register to a different network and when i tried to activate it with *228 it said it couldnt. i thought it was a bad phone but after taking out the battery and after a day putting it back in and activating it right away, it worked flawlessly. try that.
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hey drew, it seems like i have the same exact plan that u have; the former alltel prepaid plan that got taken over by verizon. So I am with verizon. I've been reading up on all your posts and i finally bought a bb tour, but im having problems activating it. thanks in advance
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hey bob, whos your company? verizon (us old alltel peeps that got taken over) or alltel? if youre with alltel its said that they blocked their prepaid customers from activating smartphones. if its verizon, lucky for us were still able to have smartphones on our old alltel plans and besides, verizon offers it to their prepaid customers anyways. let me know
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just got an alltel bb tour 9630 and dialed *22898 but it tells me my transaction cannot be completed and to try again later. After numerous tries, still unsuccessful. Any advice Drew?
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my review... yall are so slow it takes forever to speake with a someone im still on the phone i set my timer its been 20 mins please fix this problem or i will just swich to net 10 alltel speed it up!!!!!!(follow me on twitter people who agree @destinynic5star)
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