Altel was a 5 star company until Verison

Bought a prepaid from the local Altel shop and was very happy. Verison took over the shop and now will not support phone repair 6 months later. Called 800 number 7 times and was dropped six times. Told to take phone to authorized dealer IN THE NEXT STATE when I got to talk. I did take it and when we arrived we were told call the 800 number because the store would not help me. Called back to 800 and was given a case number and was told they would send a phone keep my battery and send back the old phone. Ten days later called for status and was told "you have to send it to us and wait". This is the same bad service Verison provides, we quit that company last winter. This is another fine company killed to get market share. This is now just Verison

i love my alltel prepaid phone! its the BEST:) the two things i DONT like about it is- you cant get cool like picture phones for prepaid! ive looked eveywhere and i cant find any=/ and also i cant download ringtones??? i buy credits then they just take my money and dont give me the ringtone?? it makes me wanna break my phone!!! but other than that I LOVE IT!

I love alltel phones, because they are the best phone you can have. I love the free nights and weekends and my circle.

i just live alltel

my alltel prepaid phone fell in the lake and no longer works. i have another alltel phone but i dont no how to switch them over..i went to "www.alltel.com/myprepaid" but i forgot my login and password. when i got to "forgot password" they tell me to put in my mobile number and i put it in but it says that number is not found.. i dont no what to do. AND I CANT LIVE WITHOUT MY PHONE!!

I love alltel prepaid!!!! I have had nothing else and do not plan to have anything else! I get great service where ever I go and never pay more than 30$ a month for my talk time and unlimited texting. They also offer a great variety of phones and excellent service! I have not seen any other prepaid that even comes close to alltel!!!

ALLTEL IS THE BEST SERVICE EVER WHOO HOO GO ALLTEL....YEAH

ALTELL IS VERY BAD THEY TAKE MONEY FOR NO REA SON IT SUCKS

As a prepaid phone i really dont prefer that you use a credit card because once i started using it they charged me for over 300.00 dollars and i didnt even have any minutes added to the phone for that much money and they never gave me my money back i suggest if you do use them then use cash and actually go to the store and put money on the phone this is just my experience with them no telling how yours will go

I like this service because you get good service on your cell phone

I dislike when the telephone does not work.You try to go online to check it and the web page does not work either.

As of when I am writing this, I do not personally have Alltel Prepaid. BUT, my 16 year old brother, my mother, and father all have Alltel... and honestly, couldn't be happier. The Pay-Per-Day plan is far superior to any other pre-paid plans I have seen..... and I know just about everything there is to know about Pre-Paid cell phones. (Hmm, funny I don't have one.) Anyway, if you live in their physical network area and can stand paying a $35! activation fee, they really can't be beat.

my alltel acount has been wonderful with my unlimited

I love the text messaging and free nights and weekends. I love the free after seven plan. I really enjoy alltel!!!!!!!!!

I THIK READIN OTHERS N THEY COMMENTS THAT ALTEL IS ONLY GUD 4 TXTN...WAT IM NOT TO MUCH LIKIN IS THE $1 A DAY THING...BUT BESIDES THAT I THINK ITS GUD AND PEOPLE HAS CONVINCED ME 2 AT LEAST CHECK IT OUT AND I LOVE THEY TOUCH SCREEN LG SLIDE UP GORGEOUS BUT OTHAS HAD SAID THAT THATS THE PHONE DAT MESSED UP... BUT BESIDES IMA CHECK IT OUT:)<-----------------

i have had 1 altell phone and this is my 2 one and i loved it and still do!

I love Alltel U-Prepaid it is very convinient. I don't have to worry about paying a bill each month, I can put money on my account anytime I get good and ready. I put 10 bucks on my account every two weeks and I'm good to go. Like the Clayton dude said above, I hope Verizon don't mess up Alltel and make it fucqked up and sheit or Ima be mad as hell.

I'm retired and on fixed income.Have had Atell prepaid 5 yrs.It's great.Been all over country(city & rural) no roaming charges.Had a billing error and they credited right away..75 cents a day,free eve, weekends and free to call my son-even though he has a different provider.Where are you going to be able to get manny-manny calls to anywhere fo $22.50 per month. I've checked them all-no one better. Customer service great-bonus minutes when adding money via net. and you can check all calls,time,cost for ea. call and dates anytime. I just hope Verizon does'nt screw it up, the new owners.

When the phone was deactivated and we didn't know why since we had added plenty of minutes, we called the customer service number. English definitely not first language, if she explained I couldn't understand, then she hung up on me. Second call to another person, said we had been transfered to "contract" (we never signed one but he wouldn't tell me what that meant) but the number he sent me to was "disconnnected or no longer in use." At no point would anyone tell me what the problem was. Dumped phone. NEVER ALLTEL!

i think the alltel prepaid plan isgreat

ALLEL NEED TO LET PICTURE MESSAGING AN VIDEO MESSAGING BE UMLIMITED THIS LIKE TEXT MESSAGING THATS REAALLY DUMB NOT TO HAVE IT UMLIMITED

They are a really good Phone provider and when people say their phones suck its not them it is the phone brand like motorala or LG some brands like that..And At&t plans are way higher you have to pay for alot of diffrent stuff..When you can get a dollar a day plan and get unlimted txt msg. alltel to alltel, etc. their is a variety of options they are a great company!!! And customer service for the most part is good. Although their is no insurance on prepaid phones.

So I had alltel prepaid for about 3 months, its a good if you want to pay alot of money, I started off with paying a dollar a day, but that was way to much, when all I did was text, so that was not good, then I swithced to .75 cents, a day, and that was no better, I wish there was like a .25 cent a day thing, where all i could get was text, because thats realy all i use my phone for, now I have net10, which is no better, I am going off to college in the fall, and i need a prepaid phone, where I can text, and sometimes call. Also, the phone I had with alltel, when i opened it one time, the screen was blank then I could not even do anything, alltel and alltel phones suck!!! dont purchase it, it is a waste of money. I prefere virgin mobile or verizon for prepaid.

Alltel sucks!
i don't ever have time to go into the store to put money on my phone... so i use my friends debit card... i give her the exact money in return... well she got mad at me the other day and told her card company that none of the charges were made by her... so they revised my phone bill... and guess what??? I'm -$260. WTF!!!!!!! i gave her the money, i don't understand how Alltel can do that, they fricken suck!

It's a good service, but when it comes to the phone messing up or something it sucks. They don't care, I locked my phone and tried to unlock it. Well everytime I start to type my code in, the phone completly frezzes up. I called customer service and some sand ni66er answered and told me to take me battery out and put it back in. I told him I had tried that and he hung up on me.

RUN!!! Do Not Ever buy an Alltel Phone!!!
and if you do, dont have a problem with the phone or anything that has to do with the phone. The Alltel C.S.R's are the WORST IN THE WORLD and VERY,VERY RUDE! this is by far the WORST PHONE service in AMERICA! They dont help you with NOTHING!! Please to everyone out there..WARNING- DO NOT BUY ALLTEL PHONES!Their C.S.R's are BRAIN DEAD.

i have had my prepaid phone for almost a year and i have had no problem with it. so thanks alltel thank you for the service keep up your good work an stay strong i love your service alltel
ttyl
kirstin mae ann runnels

I've had an alltel prepaid phone for 2 years and i've had nothing but great service from them and great help also. So thanks alltel and keep up the good work.

people, people, what r u saying? alltel is perhaps the best prepaid plan there is out there. i will say this, if u r a business person and use ur phone to make and receive calls, i dont recommend prepaid service to u. however, alltel's prepaid service is great. i have been an alltel customer user for 3 years now and i love it. i dont use my phone to call that much but i do txt alot and have unlimited nights and weekends and favorite number calling. dont blame the service of alltel if ur phone sucks, do research and pick out a good phone. for instane, i have an alltel service moto q (smartphone) that i bought on ebay for $100. u just gotta know how to use the service. trust me on this, for unlitmited nights and weekends option get a phone with the internet explorer application or 3rd party browser other than that cheap alltel browser. trust me there r ways around this, i know this for a fact. alltels service is good, i have never had a problem with the customer service. since alltel and verizon has merged it makes the network just much more bigger. so switch over. other prepaid plans sucks and will take away ur money. for example right now im typing this review on my moto q and im browsing the net for free. its all how u look at it, and ur options. well take my word for it, it is worth it. and buy ur alltel phones on ebay or amazon, dont buy it from stores, they do have some better prices in store but look, my moto q was never meant for prepaid service, im probably only 1 who has this. so do ur research b4 switching and buying a phone. good luck.

i love alltel, whenever i do have a problem they fix it right away!!

Hai my name is beth but yeah anyways.I just changed my phone number on my lg alltel rumor phone i can text message but i cant send picture messages like i use to.What the heck is wrong with it ? :(
also, i get weird messages like i am getting a picture message its all loading then it stops and said " message retrieval cancelled " then it just goes back to my background.Then i cant get back on the internet on my phone like i use to.

i enjoy alltel it has very good quality in service

I had to take my daughter two states away for prolonged medical treatment, so bought alltel because of their (so-called)nationwide service area. When I tried to make a call the "operator" said something about re-dialing the number. Heck, I'm 65 so can't remember my home phone number. I would need to pull off the interstate to make a call. When I called customer service asking how to correct this problem, he hung up on me. If they won't take this crap back and return my money, I want to see if they hang up on the judge in small claims court.

I think this is one of the best phones I personly have ever have.It has great service everywhere and almost never loses a call! I'm just here to tell it is a marvulose cellphone!!!!!!!!!!!

I love alltel i had alots of phones but i think alltel is the best

i just got mine and i love it. i pay 75cent a day for texting and mobile to mobile, i just want to change it to a dollar a day and get texting, mobile to mobile and nights and weekends, i just can't figure out how to change it.

I like alltel a lot I have other carriers such as virgin mobile, Verizon, tracphone and At&t. Out of all of this alltel is the best. Only 75 cents a day for 2 unlimited features is sweet. I like texting whenever I want and don't have to worry about being charged extra. The service is really good with alltel. I think I have only had no service twice which is great. Great job alltel. Keep getting better!

I really like alltel prepaid at first so i paid 130.00 to upgrade my phone. I got the LG Scoop and it worked awesome until about a month later when my phone suddenly crashed. Now their saying i have to purchase a new phone I hate alltel.

I love alltel prepaid because you dont have to be worried about paying a bill on a certain day you can just replinish your minutes when ever you want to I've had my prepaid number for 3years now...Only $1 a day is great.

This service sucks! I got phone on Monday & was returning it by Wednesday. I had to disconnect the voice mail, internet and several others before the $75 was eaten away with BS charges. When I returned the phone it had $15 left on the phone!

They don't bother to tell you that you are roaming if you are sitting in the parking lot of the Alltel building in downtown Little Rock! (Or any where else in LR or Hot Springs) Kind of stupid for an Arkansas based carrier, huh.

I do not have an alltel prepaid phone yet. but i do have a question. Could i use my old alltel contracted phone as my phone for a prepaid? Alltel told me that i can "Re-buy" the phone for it, but... is there anyway around paying for the SAME phone, again?

I have had over 5 different phone companies, and let me tell you, this is one of the WORST! The whole prepaid thing is just about worthless, especially when they TAKE money without even asking you.

I have a prepaid phone with no service I keep trying to add minute and the keep they have no record of mt number. I went to wal-mart where I brought the on a prepaid plan and the lady say she no allow to help me any more I have 214 number I must find another store!! No luck there!!

we've had alltel prepaid about 1 1/2 yrs. we don't have to double dial, i only know what that is because i had to do it when visiting my sister out of state, and that was just the denver area. i've been to NYC, OK, KS, IA, SD, NE, MO and never had a problem with that. the pay per day is super cheap bec all the people we call are on alltel also. the customer service sucks. bad. rude, not helpful, doesn't understand what you're talking about. i've had "surprise" charges and had web access completely turned off so it wouldn't happen again. they give you a one-time refund, so be sure you know exactly how much you lost. voicemail now costs 10 cents per message you receive. i had that turned off, too. other than that, my husband and i spend about $80/mo for both phones and we are happy enough. we're nervous about verizon taking over--their contracts are better deals than their prepaid, so we'll see what happens with that.

I used to have an Alltel plan and it was great but I can't say the same for prepaid. Circumstances forced me to go with a prepaid so I tried Alltel. Actually my husband and I both went with their prepaid service and had the same problems. Places we went before when we had a plan and got great reception, with the prepaid, the reception was of poorer quality. And this was not due to the phones because we used these same phones before on the plan and they worked fine. My husband works far away from home so he stopped in another city to get his phone and they gave him that city's number, not the one we live in and he didn't realize it at the time. At least US Cellular asks you what number you want. Then he had issues with dialing his voicemail, 75% of the time he did this it went to someone else's phone and it was always the same person. I had trouble logging into my voicemail and they told me it was the phone and I would have to buy a new one. This made no sense to me..but fortunately after a while I was able to get into my voicemail. Then the biggest issue was the minutes that kept disappearing. Maybe someone can explain this to me. I'm very diligent about keeping up with my minutes and we haven't been roaming. One night my husband checked his minutes and he had 150 min left. The next day he checked them and there were like 12 left. When I first used my phone I talked for 10 minutes and had like 180 min left. I didn't use my phone for a few days, and when I checked my mssgs again, I had 142 min left. So where did all those minutes go? Now if you can get on a plan, I say do that, but I did not like their prepaid service. I would have gone back with a plan with them but they wanted a $1000 deposit per phone! I checked out US Cellular and they only wanted $25 a line so I went with them. I would have rather gone with Alltel but there's no way I'm paying that kind of a deposit. Even Verizon who is a bit pricey in my opinion, didn't want anywhere near that much of a deposit. I think there should be a cap set on how much they can charge for that and it shouldn't be that much.

Overall it's pretty good service however im usually roaming in my own house. Also, they have days when they just shut down the towers for repairs but they don't tell you and it still takes money off your account. Like today for example, i can't make any calls because im roaming everywhere i go. Last month i went 2 days without texting and they said they couldn't refund my money because it was not their fault. When you call customer service, no one knows what is going on and they transfer you all over and keep you on hold for hours. But, other than these few days, it has been pretty decent service.

I have had a prepaid alltel cell phone for 2 years, and I have had gr8 service and sloppy service. That is a given with most products. I hope we are able to talk for free to Verizon customers, since Verizon has taken over Alltel. Beach :)

All I have to say about alltel prepaid is that it's GREAT!!!! I been with alltel prepaid since the first day I got my 1st phone and it's been my bestfriend. How can anyone NOT love it..I mean if you love to text as much as I do then it's perfect. If you love to talk to your friend, talk them into getting an alltel prepaid and everyone talks free. It's simple as that! Alltel prepaid is the best and I know by experiences!

right now i have a tmobile prepaid phone but its terrible...at least for me and i text a LOT. im only 14 and i can only make so much money from babysitting and such so i might switch because alltell is cheap but i dont know.im thinking about switching to alltell because they offer the unlimited texting bundle, but most of the reviews here are bad so im not sure what to do. does anyone know any other good texting prepaid plans???