Boost Mobile Customer Service Number & Contact Info

Like most telecommunication companies, Boost Mobile has customer service representatives available Mon. – Friday from 4 a.m. – 8 p.m. PST and Sat. – Sun. 4 a.m. – 7 p.m PST. They do have an automated answering system that can handle most inquiries and problems including refills, activation and basic information about available plans and promotions.
There are three ways to contact Boost Mobile customer service, depending on whether you are a current customer or not. The most direct is to dial 611 from your Boost Mobile phone to speak with a representative. If you are a new customer or calling from a different phone, then you will need to call their general customer service number:
General Customer Service: 1-866-402-7366
You can also request an email by filling out and sending this form to ask a single question or for a service update.
Boost Mobile doesn't have the best reputation for customer service, and many of the reviews online state that the representatives aren't very helpful and that the management isn't generally willing to give refunds, no matter what the problem is. The only experience I have had with Boost Mobile wasn't terrible, but it definitely takes some patience.